Fixed issue #740 - Unable to process emails if "Additional follow-up detection" was checked and unchecked again.
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2 changed files with 45 additions and 1 deletions
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@ -14,7 +14,7 @@ module Channel::Filter::FollowUpCheck
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return true
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end
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setting = Setting.get('postmaster_follow_up_search_in')
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setting = Setting.get('postmaster_follow_up_search_in') || []
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# get ticket# from body
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if setting.include?('body')
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@ -104,6 +104,50 @@ no reference "
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_references2)
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assert_equal(ticket.id, ticket_p.id)
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Setting.set('postmaster_follow_up_search_in', nil)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_subject)
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assert_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_body)
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assert_not_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_attachment)
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assert_not_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_references1)
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assert_not_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_references2)
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assert_not_equal(ticket.id, ticket_p.id)
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Setting.set('postmaster_follow_up_search_in', 'references')
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_subject)
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assert_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_body)
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assert_not_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_attachment)
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assert_not_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_references1)
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assert_equal(ticket.id, ticket_p.id)
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travel 1.second
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ticket_p, article_p, user_p = Channel::EmailParser.new.process({}, email_raw_string_references2)
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assert_equal(ticket.id, ticket_p.id)
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Setting.set('postmaster_follow_up_search_in', setting_orig)
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travel 1.second
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