Fixes #3837 - Wrong escalation update time in admin interface is shown

app/assets/javascripts/app/lib/mixins/view_helpers.coffee

@@ -36,7 +36,7 @@ App.ViewHelpers =
     App.Utils.decimal(data, positions)
 
   # define time_duration / mm:ss / hh:mm:ss format helper
-  time_duration: (time, show_seconds = true) ->
+  time_duration: (time) ->
     return '' if !time
     return '' if isNaN(parseInt(time))
 
@@ -48,10 +48,26 @@ App.ViewHelpers =
     # Output like "1:01" or "4:03:59" or "123:03:59"
     mins = "0#{mins}" if mins < 10
     secs = "0#{secs}" if secs < 10
-    if hrs > 0 && show_seconds
+
+    if hrs > 0
       return "#{hrs}:#{mins}:#{secs}"
+
     "#{mins}:#{secs}"
 
+  # define time_duration / hh:mm
+  time_duration_hh_mm: (time_in_minutes) ->
+    return '' if !time_in_minutes
+    return '' if isNaN(parseInt(time_in_minutes))
+
+    # Hours, minutes and seconds
+    hrs  = ~~parseInt((time_in_minutes / 60))
+    mins = ~~parseInt((time_in_minutes % 60))
+
+    hrs  = "0#{hrs}" if hrs < 10
+    mins = "0#{mins}" if mins < 10
+
+    "#{hrs}:#{mins}"
+
   # define mask helper
   # mask an value like 'a***********yz'
   M: (item, start = 1, end = 2) ->

app/assets/javascripts/app/views/sla/index.jst.eco

@@ -34,19 +34,19 @@
       <div class="action-block action-block--flex">
         <div class="label"><%- @T('Escalation Times') %></div>
         <% if sla.first_response_time: %>
-          <%- @time_duration(sla.first_response_time, false) %> <%- @T('hours') %> - <%- @T('First Response Time') %>
+          <%- @time_duration_hh_mm(sla.first_response_time) %> <%- @T('hours') %> - <%- @T('First Response Time') %>
         <% end %>
         <% if sla.response_time: %>
           <br>
-          <%- @time_duration(sla.response_time, false) %> <%- @T('hours') %> - <%- @T('Response Time') %>
+          <%- @time_duration_hh_mm(sla.response_time) %> <%- @T('hours') %> - <%- @T('Response Time') %>
         <% end %>
         <% if sla.update_time: %>
           <br>
-          <%- @time_duration(sla.update_time, false) %> <%- @T('hours') %> - <%- @T('Update Time') %>
+          <%- @time_duration_hh_mm(sla.update_time) %> <%- @T('hours') %> - <%- @T('Update Time') %>
         <% end %>
         <% if sla.solution_time: %>
           <br>
-          <%- @time_duration(sla.solution_time, false) %> <%- @T('hours') %> - <%- @T('Solution Time') %>
+          <%- @time_duration_hh_mm(sla.solution_time) %> <%- @T('hours') %> - <%- @T('Solution Time') %>
         <% end %>
         <br>
       </div>

public/assets/tests/qunit/view_helpers.js

@@ -0,0 +1,25 @@
+QUnit.test("time_duration_hh_mm", assert => {
+  let func = App.ViewHelpers.time_duration_hh_mm
+  assert.equal(func(1), '00:01')
+
+  assert.equal(func(61), '01:01')
+
+  assert.equal(func(3600), '60:00')
+
+  assert.equal(func(7200), '120:00')
+})
+
+QUnit.test("time_duration", assert => {
+  let func = App.ViewHelpers.time_duration
+  assert.equal(func(1), '00:01')
+
+  assert.equal(func(61), '01:01')
+
+  assert.equal(func(3600), '1:00:00')
+
+  assert.equal(func(7200), '2:00:00')
+
+  assert.equal(func(36000), '10:00:00')
+
+  assert.equal(func(360101), '100:01:41')
+})