Added check for reply via email if email address is set for group.
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2 changed files with 17 additions and 1 deletions
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@ -68,7 +68,8 @@ class App.TicketZoomArticleActions extends App.Controller
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]
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]
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#if @article.type.name is 'note'
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#if @article.type.name is 'note'
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# actions.push []
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# actions.push []
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if article.type.name is 'email' || article.type.name is 'phone' || article.type.name is 'web'
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group = @ticket.group
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if group.email_address_id && (article.type.name is 'email' || article.type.name is 'phone' || article.type.name is 'web')
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actions.push {
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actions.push {
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name: 'reply'
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name: 'reply'
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type: 'emailReply'
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type: 'emailReply'
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@ -8,6 +8,8 @@ class EmailAddress < ApplicationModel
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before_create :check_if_channel_exists_set_inactive
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before_create :check_if_channel_exists_set_inactive
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before_update :check_if_channel_exists_set_inactive
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before_update :check_if_channel_exists_set_inactive
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after_create :update_email_address_id
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after_update :update_email_address_id
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after_destroy :delete_group_reference
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after_destroy :delete_group_reference
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latest_change_support
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latest_change_support
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@ -60,4 +62,17 @@ check and if channel not exists reset configured channels for email addresses
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group.email_address_id = nil
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group.email_address_id = nil
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}
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}
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end
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end
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# keep email email address is of inital group filled
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def update_email_address_id
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not_configured = Group.where(email_address_id: nil).count
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total = Group.count
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return if not_configured == 0
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return if total != 1
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group = Group.find_by(email_address_id: nil)
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group.email_address_id = id
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group.updated_by_id = updated_by_id
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group.save
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end
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end
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end
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