diff --git a/app/assets/javascripts/app/controllers/cti.coffee b/app/assets/javascripts/app/controllers/cti.coffee
index 7132ad50b..46029c79b 100644
--- a/app/assets/javascripts/app/controllers/cti.coffee
+++ b/app/assets/javascripts/app/controllers/cti.coffee
@@ -142,7 +142,7 @@ class App.CTI extends App.Controller
 
     for item in @list
       item.status_class = ''
-
+      item.disabled = true
       if item.state is 'newCall'
         item.state_human = 'ringing'
         item.status_class = 'neutral'
@@ -150,6 +150,7 @@ class App.CTI extends App.Controller
         item.state_human = 'connected'
         item.status_class = 'ok'
       else if item.state is 'hangup'
+        item.disabled = false
         item.state_human = switch item.comment
           when 'cancel', 'noAnswer', 'congestion' then 'not reached'
           when 'busy' then 'busy'
@@ -164,6 +165,10 @@ class App.CTI extends App.Controller
       if item.start && item.end
         item.duration = format((Date.parse(item.end) - Date.parse(item.start))/1000)
 
+      diff_in_min = ((Date.now() - Date.parse(item.created_at)) / 1000) / 60
+      if diff_in_min > 1
+        item.disabled = false
+
     @userPopupsDestroy()
     @callerLog.html( App.view('cti/caller_log')(list: @list))
     @userPopups()
diff --git a/app/assets/javascripts/app/views/cti/caller_log.jst.eco b/app/assets/javascripts/app/views/cti/caller_log.jst.eco
index a4552fff8..b5faa1a7f 100644
--- a/app/assets/javascripts/app/views/cti/caller_log.jst.eco
+++ b/app/assets/javascripts/app/views/cti/caller_log.jst.eco
@@ -11,10 +11,10 @@
   </thead>
   <tbody>
     <% for item in @list: %>
-    <tr <% if item.state is 'hangup' && item.done: %>class="is-grayed-out"<% end %> data-id="<%- item.id %>">
+    <tr <% if item.done: %>class="is-grayed-out"<% end %> data-id="<%- item.id %>">
       <td class="table-checkbox" style="vertical-align: middle">
-        <label class="checkbox-replacement<% if item.state isnt 'hangup': %> is-disabled<% end %>">
-          <input type="checkbox" class="js-check"<% if item.done: %> checked<% end %><% if item.state isnt 'hangup': %> disabled<% end %>>
+        <label class="checkbox-replacement<% if item.disabled is true: %> is-disabled<% end %>">
+          <input type="checkbox" class="js-check"<% if item.done: %> checked<% end %><% if item.disabled is true: %> disabled<% end %>>
           <%- @Icon('checkbox', 'icon-unchecked') %>
           <%- @Icon('checkbox-checked', 'icon-checked') %>
         </label>