diff --git a/app/assets/javascripts/app/views/agent_user_create.jst.eco b/app/assets/javascripts/app/views/agent_user_create.jst.eco
index 89f47efec..4ed610d36 100644
--- a/app/assets/javascripts/app/views/agent_user_create.jst.eco
+++ b/app/assets/javascripts/app/views/agent_user_create.jst.eco
@@ -3,7 +3,7 @@
   <div class="modal-content">
     <div class="modal-header">
       <div class="modal-close js-close">
-        <svg class="close-icon"><use xlink:href="#icon-close" /></svg>
+        <svg class="icon-diagonal-cross"><use xlink:href="#icon-diagonal-cross" /></svg>
       </div>
       <h1 class="modal-title"><%- @T( @head ) %></h1>
     </div>
diff --git a/app/assets/javascripts/app/views/layout_ref/local_modal.jst.eco b/app/assets/javascripts/app/views/layout_ref/local_modal.jst.eco
index 4464fdeb3..b68a51cb5 100644
--- a/app/assets/javascripts/app/views/layout_ref/local_modal.jst.eco
+++ b/app/assets/javascripts/app/views/layout_ref/local_modal.jst.eco
@@ -6,7 +6,7 @@
         <div class="modal-content">
           <div class="modal-header">
             <div class="modal-close js-close">
-              <svg class="close-icon"><use xlink:href="#icon-close" /></svg>
+              <svg class="icon-diagonal-cross"><use xlink:href="#icon-diagonal-cross" /></svg>
             </div>
             <h1 class="modal-title">Edit Customer</h1>
           </div>
diff --git a/app/assets/javascripts/app/views/modal.jst.eco b/app/assets/javascripts/app/views/modal.jst.eco
index b2b47500e..11211f2de 100644
--- a/app/assets/javascripts/app/views/modal.jst.eco
+++ b/app/assets/javascripts/app/views/modal.jst.eco
@@ -4,7 +4,7 @@
       <div class="modal-header">
   <% if @close: %>
         <div class="modal-close js-close">
-          <svg class="close-icon"><use xlink:href="#icon-close" /></svg>
+          <svg class="icon-diagonal-cross"><use xlink:href="#icon-diagonal-cross" /></svg>
         </div>
   <% end %>
         <h1 class="modal-title"><%- @T( @head ) %></h1>
diff --git a/app/assets/javascripts/app/views/navigation.jst.eco b/app/assets/javascripts/app/views/navigation.jst.eco
index 4fe97ca16..96f6749c0 100644
--- a/app/assets/javascripts/app/views/navigation.jst.eco
+++ b/app/assets/javascripts/app/views/navigation.jst.eco
@@ -3,7 +3,7 @@
     <input id="global-search" type="search" autocomplete="off">
     <svg class="icon-magnifier"><use xlink:href="#icon-magnifier" /></svg>
     <div class="empty-search">
-      <svg class="icon-close"><use xlink:href="#icon-close" /></svg>
+      <svg class="icon-diagonal-cross"><use xlink:href="#icon-diagonal-cross" /></svg>
     </div>
   </div>
   <svg class="icon-logo js-toggleNavigation"><use xlink:href="#icon-logo" /></svg>
diff --git a/app/assets/javascripts/app/views/task_widget_tasks.jst.eco b/app/assets/javascripts/app/views/task_widget_tasks.jst.eco
index 81fce0b6b..bdb75b005 100644
--- a/app/assets/javascripts/app/views/task_widget_tasks.jst.eco
+++ b/app/assets/javascripts/app/views/task_widget_tasks.jst.eco
@@ -11,7 +11,7 @@
     <div class="nav-tab-name u-textTruncate flex"><%= item.data.head %></div>
     <div class="nav-tab-close js-close" title="<%- @Ti('close') %>">
       <div class="nav-tab-close-inner">
-        <svg class="icon"><use xlink:href="#icon-close" /></svg>
+        <svg class="icon-diagonal-cross"><use xlink:href="#icon-diagonal-cross" /></svg>
       </div>
     </div>
   </a>
diff --git a/app/assets/javascripts/app/views/widget/switch_back_to_user.jst.eco b/app/assets/javascripts/app/views/widget/switch_back_to_user.jst.eco
index 29f68e6ef..7eb33073e 100644
--- a/app/assets/javascripts/app/views/widget/switch_back_to_user.jst.eco
+++ b/app/assets/javascripts/app/views/widget/switch_back_to_user.jst.eco
@@ -4,7 +4,7 @@
   <div class="align-right horizontal center js-close u-clickable">
     <%- @T('Back to my view') %>
     <div class="switchBackToUser-close">
-      <svg class="icon"><use xlink:href="#icon-close" /></svg>
+      <svg class="icon-diagonal-cross"><use xlink:href="#icon-diagonal-cross" /></svg>
     </div>
   </div>
 </div>
\ No newline at end of file
diff --git a/app/assets/stylesheets/svg-dimensions.css b/app/assets/stylesheets/svg-dimensions.css
index 911973215..d66d53d8c 100644
--- a/app/assets/stylesheets/svg-dimensions.css
+++ b/app/assets/stylesheets/svg-dimensions.css
@@ -6,7 +6,6 @@
 .icon-checkbox { width: 10px; height: 10px; }
 .icon-checkmark { width: 16px; height: 14px; }
 .icon-clock { width: 16px; height: 16px; }
-.icon-close { width: 13px; height: 13px; }
 .icon-cloud { width: 16px; height: 16px; }
 .icon-cog { width: 20px; height: 20px; }
 .icon-dashboard { width: 24px; height: 24px; }
diff --git a/app/assets/stylesheets/zammad.css.scss b/app/assets/stylesheets/zammad.css.scss
index 1ac0a3232..0dbdba3e3 100644
--- a/app/assets/stylesheets/zammad.css.scss
+++ b/app/assets/stylesheets/zammad.css.scss
@@ -1698,7 +1698,7 @@ footer {
       background-color: #972e29;
     }
 
-    .nav-tab-close .icon {
+    .nav-tab-close svg {
       width: 13px;
       height: 13px;
       fill: white;
@@ -1706,7 +1706,7 @@ footer {
       transform: scale(0.7);
     }
 
-    .nav-tab-close:hover .icon {
+    .nav-tab-close:hover svg {
       opacity: 1;
     } 
 
@@ -1758,7 +1758,7 @@ footer {
     justify-content: center;
   }
 
-  .empty-search .icon-close {
+  .empty-search .icon-diagonal-cross {
     fill: white;
     opacity: 0.5;
   }
@@ -3819,10 +3819,8 @@ footer {
     align-items: center;
     justify-content: center;
     
-    .icon {
+    svg {
       fill: white;
-      width: 13px;
-      height: 13px;
     }
   }
 
@@ -3869,10 +3867,8 @@ footer {
     @extend .u-clickable;
   }
 
-  .modal-close .close-icon {
+  .modal-close .icon-diagonal-cross {
     opacity: 0.18;
-    width: 13px;
-    height: 13px;
   }
 
   .modal-body {
diff --git a/public/assets/images/icons.svg b/public/assets/images/icons.svg
index 46e308cea..77a66985e 100644
--- a/public/assets/images/icons.svg
+++ b/public/assets/images/icons.svg
@@ -1 +1 @@
-<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"><svg xmlns="http://www.w3.org/2000/svg"><symbol id="icon-arrow-down" viewBox="0 0 13 7"><title>arrow-down</title><path d="M6.553 4.214L2.246 0l-1.4 1.428 5 4.9.707.693.7-.7 4.9-4.9L10.74.007 6.552 4.214z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-left" viewBox="0 0 7 13"><title>arrow-left</title><path d="M7.08 2.202L5.652.802l-4.9 5-.693.707.7.7 4.9 4.9 1.413-1.415L2.966 6.51 7.08 2.2z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-right" viewBox="0 0 7 13"><title>arrow-right</title><path d="M0 10.7l1.428 1.4 4.9-5 .693-.707-.7-.7-4.9-4.9L.008 2.207l4.207 4.186L0 10.7z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-up" viewBox="0 0 13 7"><title>arrow-up</title><path d="M10.807 7l1.4-1.43-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.414L6.5 2.885 10.807 7z" fill-rule="evenodd"/></symbol><symbol id="icon-checkbox-checked" viewBox="0 0 10 10"><title>checkbox-checked</title><path d="M9 1v8H1V1h8zM0 0v10h10V0H0zm3.8 5.9L2.1 4.4l-.7.7 2.9 3.5c.5-1.5 2.1-4.4 4-6.5l-.2-.6C6 3 4.4 4.9 3.8 5.9z" fill="#000" fill-rule="evenodd"/></symbol><symbol id="icon-checkbox" viewBox="0 0 10 10"><title>checkbox</title><path d="M9 9H1V1h8v8zm1-9H0v10h10V0z" fill-opacity=".2" fill="#000" fill-rule="evenodd"/></symbol><symbol id="icon-checkmark" viewBox="0 0 16 14"><title>checkmark</title><path d="M6.477 13.837c3.81-8.136 9.386-12.24 9.386-12.24V0S9.95 2.607 5.368 8.722c0 0-2.134-2.305-3.352-2.875C.798 5.277 0 7.235 0 7.235s3.03 2.818 6.477 6.602z" fill-rule="evenodd"/></symbol><symbol id="icon-clock" viewBox="0 0 16 16"><title>clock</title><path d="M7.54 2.08c-3.566 0-6.46 2.892-6.46 6.46 0 3.567 2.894 6.46 6.46 6.46C11.108 15 14 12.107 14 8.54c0-3.568-2.893-6.46-6.46-6.46zm.007 11.62c-2.887 0-5.234-2.33-5.234-5.19 0-2.863 2.347-5.19 5.234-5.19 2.885 0 5.235 2.327 5.235 5.19 0 2.86-2.35 5.19-5.235 5.19zm3.538-5.387h1.273c-.023-.523-.127-1.022-.305-1.488l-.587.25-.132-.305.59-.25c-.216-.463-.504-.888-.85-1.258l-.487.482-.234-.234.484-.483c-.326-.303-.696-.562-1.1-.768l-.27.6-.306-.136.275-.606c-.522-.22-1.09-.353-1.688-.378v1.39h-.333V3.738c-.522.014-1.024.11-1.49.28l.325.74-.308.13-.33-.75c-.475.207-.908.487-1.285.828l.55.544-.238.234-.555-.55c-.327.335-.603.716-.82 1.134l.78.333-.138.303-.784-.336c-.228.52-.364 1.09-.39 1.688l1.475-.002v.33l-1.474.004c.016.583.138 1.138.35 1.65l.768-.33.13.304-.76.33c.207.426.48.817.806 1.16l.564-.53.236.235-.566.532c.366.34.786.62 1.245.833l.323-.725.303.138-.32.718c.5.194 1.038.305 1.6.32v-1.386h.334v1.384c.588-.023 1.15-.15 1.667-.368l-.255-.59.304-.13.252.58c.43-.217.823-.495 1.168-.823l-.42-.416.237-.233.417.412c.32-.352.587-.75.793-1.184l-.572-.253.137-.304.567.25c.19-.49.3-1.023.316-1.578h-1.273v-.33zM10.04 10.93c-.155.155-.408.155-.565 0L7.528 9.216c-.177-.18-.38-.296-.38-.65v-2.29c0-.237.193-.43.432-.43.24 0 .435.193.435.43v2.276l2.028 1.815c.157.155.155.407-.002.563z" fill-rule="evenodd"/></symbol><symbol id="icon-close" viewBox="0 0 13 13"><title>close</title><path d="M6.518 5.112L11.304.294c.387-.39 1.016-.392 1.406-.005.39.386.39 1.015.004 1.405l-4.79 4.823 4.785 4.785c.387.388.387 1.018 0 1.406-.39.387-1.02.387-1.407 0l-4.78-4.78-4.744 4.776c-.388.39-1.017.392-1.407.005-.39-.386-.39-1.015-.005-1.405l4.75-4.782L.29 1.697C-.096 1.31-.096.68.29.29c.39-.387 1.02-.387 1.407 0l4.82 4.822z" fill-rule="evenodd"/></symbol><symbol id="icon-cloud" viewBox="0 0 16 16"><title>cloud</title><path d="M4 14h-.03C1.78 14 0 12.14 0 9.846 0 7.7 1.555 5.934 3.55 5.716 3.76 3.625 5.45 2 7.5 2c2.05 0 3.74 1.627 3.95 3.715C13.444 5.935 15 7.7 15 9.845 15 12.14 13.222 14 11.03 14H4z" fill-rule="evenodd"/></symbol><symbol id="icon-cog" viewBox="0 0 20 20"><title>cog</title><path d="M20 11.09V8.814l-.322-.105-2.436-.796-.65-1.57 1.25-2.643-1.61-1.61-.302.156-2.286 1.16-1.568-.65L11.09 0H8.814l-.9 2.758-1.57.65L3.7 2.16 2.09 3.768l.154.304 1.158 2.284-.648 1.57L0 8.91v2.277l.32.104 2.438.798.65 1.568-1.25 2.645 1.61 1.61.3-.153 2.285-1.16 1.57.65L8.91 20h2.276l.105-.32.796-2.436 1.568-.65 2.645 1.248 1.608-1.608-.152-.302-1.16-2.284.65-1.57L20 11.09zm-10 2.098c-1.76 0-3.188-1.426-3.188-3.188 0-1.76 1.428-3.185 3.188-3.185 1.76 0 3.185 1.425 3.185 3.185 0 1.762-1.425 3.188-3.185 3.188z" fill-rule="evenodd"/></symbol><symbol id="icon-dashboard" viewBox="0 0 24 24"><title>dashboard</title><path d="M11.967 2c-5.523 0-10 4.477-10 10s4.477 10 10 10 10-4.477 10-10-4.477-10-10-10zm0 18.125c-1.38 0-2.5-1.12-2.5-2.5 0-.105 2.5-8.437 2.5-8.437s2.5 8.332 2.5 8.437c0 1.38-1.12 2.5-2.5 2.5zm6.372-4.17c.713-1.15 1.127-2.503 1.127-3.955 0-4.142-3.357-7.5-7.5-7.5-4.142 0-7.5 3.358-7.5 7.5 0 1.452.414 2.806 1.128 3.954l-1.016.73C3.717 15.33 3.216 13.725 3.216 12c0-4.832 3.918-8.75 8.75-8.75 4.833 0 8.75 3.918 8.75 8.75 0 1.724-.5 3.33-1.362 4.685l-1.016-.73z" fill-rule="evenodd"/></symbol><symbol id="icon-diagonal-cross" viewBox="0 0 13 13"><title>diagonal-cross</title><path d="M12.666.29c.39.385.392 1.015.005 1.404L7.883 6.517l4.784 4.783c.388.388.388 1.018 0 1.406-.388.388-1.018.388-1.406 0l-4.778-4.78-4.743 4.777c-.388.39-1.017.392-1.407.005-.39-.387-.392-1.016-.005-1.405l4.748-4.78L.25 1.696C-.136 1.31-.136.68.25.29c.39-.387 1.018-.387 1.407 0l4.82 4.82L11.26.295c.388-.39 1.017-.392 1.406-.005z" fill-rule="evenodd"/></symbol><symbol id="icon-download" viewBox="0 0 14 13"><title>download</title><path d="M4 0v6h6V0H4zm10 6H0l7 7 7-7z" fill-rule="evenodd"/></symbol><symbol id="icon-email" viewBox="0 0 17 17"><title>email</title><path d="M11.325 9L8.5 11.593 5.675 9 1 14h15l-4.675-5zM17 4l-5 4.592L17 14V4zM0 4v10l5-5.354L0 4zm17-1H0l8.45 7L17 3z" fill-rule="evenodd"/></symbol><symbol id="icon-facebook" viewBox="0 0 17 17"><title>facebook</title><path d="M1.805 1C1.302 1 1 1.403 1 1.805v13.39c0 .503.403.805.805.805h7.25v-5.84H7.04V7.847h2.014V6.134c0-1.913 1.208-3.02 2.92-3.02.805 0 1.51.1 1.71.1V5.23h-1.207c-.907 0-1.108.403-1.108 1.108v1.41h2.214l-.302 2.314H11.37V16h3.825c.503 0 .805-.403.805-.806V1.704c0-.3-.403-.704-.805-.704H1.805z" fill-rule="evenodd"/></symbol><symbol id="icon-group" viewBox="0 0 24 24"><title>group</title><path d="M5.22 5.43c1.454 0 2.632-1.215 2.632-2.715C7.852 1.215 6.674 0 5.222 0 3.767 0 2.59 1.216 2.59 2.715c0 1.5 1.176 2.715 2.63 2.715zm6.98 0c1.454 0 2.632-1.215 2.632-2.715 0-1.5-1.178-2.715-2.63-2.715C10.747 0 9.57 1.216 9.57 2.715c0 1.5 1.178 2.716 2.63 2.716zm5.983 0c1.453 0 2.63-1.215 2.63-2.715 0-1.5-1.177-2.715-2.63-2.715-1.453 0-2.63 1.216-2.63 2.715 0 1.5 1.177 2.716 2.63 2.716zm-2.408.863H8.273c-.64 0-1.16.536-1.16 1.197v6.846c0 .662.52 1.197 1.16 1.197h.357V24h6.65v-8.467h.495c.64 0 1.16-.535 1.16-1.197V7.49c0-.66-.52-1.197-1.16-1.197zm-10.3 8.043V7.49c0-.428.097-.83.26-1.197H1.86C1.22 6.293.7 6.83.7 7.49v6.846c0 .662.52 1.198 1.16 1.198h.358V24h4.775v-7.097c-.9-.48-1.518-1.45-1.518-2.567zM22.29 6.293h-3.977c.163.366.26.77.26 1.197v6.846c0 1.172-.68 2.183-1.655 2.635V24h4.878v-8.467h.493c.64 0 1.16-.535 1.16-1.197V7.49c0-.66-.52-1.197-1.16-1.197z" fill-rule="evenodd"/></symbol><symbol id="icon-help" viewBox="0 0 16 16"><title>help</title><path d="M16 8c0-4.418-3.582-8-8-8S0 3.582 0 8s3.582 8 8 8 8-3.582 8-8zm-1 0c0-3.866-3.134-7-7-7S1 4.134 1 8s3.134 7 7 7 7-3.134 7-7zm-4.328-1.97c0-.995-.805-1.877-2.503-1.877-1.107 0-1.934.458-2.582 1.206l1.14.882c.402-.458.85-.682 1.296-.682.49 0 .782.224.782.626 0 .916-1.766.85-1.766 2.77v.28h1.62v-.223c0-1.296 2.012-1.173 2.012-2.983zm-1.788 5.073c0-.56-.447-1.017-1.017-1.017-.57 0-1.017.458-1.017 1.017 0 .558.447 1.017 1.017 1.017.57 0 1.017-.46 1.017-1.017z" fill="#000" fill-rule="evenodd"/></symbol><symbol id="icon-important" viewBox="0 0 16 16"><title>important</title><path d="M9.59 10.602c0 .08-.017.15-.055.21-.037.06-.104.11-.2.15-.095.04-.218.07-.367.09-.15.02-.336.03-.56.03-.223 0-.41-.01-.56-.03-.148-.02-.27-.05-.367-.09-.095-.04-.16-.09-.198-.15-.038-.06-.056-.13-.056-.21L6.954 2.2c-.01-.12.005-.224.048-.313.042-.09.12-.165.232-.225.112-.06.26-.102.447-.127.187-.025.43-.037.728-.037.288 0 .525.015.712.044.186.03.335.075.447.135.112.06.19.132.232.217.04.085.063.187.063.307l-.272 8.402zm.33 2.485c0 .68-.68 1.228-1.513 1.228-.198 0-.386-.03-.56-.087-.243.124-.458.21-.747.262-.086.016-.12.015-.128.005-.01-.012.02-.035.045-.054.28-.203.326-.31.394-.43-.316-.224-.515-.555-.515-.924 0-.68.676-1.23 1.512-1.23.834 0 1.512.55 1.512 1.23z" fill-rule="evenodd"/></symbol><symbol id="icon-in-process" viewBox="0 0 64 64"><title>in-process</title><g fill-rule="evenodd"><path d="M7.997 43.98c.037-3.865.037-7.657 0-11.994-2.244.046-4.13-.852-5.998-2.998-1.207-1.147-2-3.043-2-4.998V7.997C0 3.792 3.77 0 7.997 0h30.988c5.153 0 8.922 3.592 8.996 7.997.026 5.474.026 10.563 0 15.993-.172 4.45-3.94 8.042-8.995 7.996-5.857.046-11.907.046-17.993 0-.56.046-1.353.345-2 1-3.52 3.436-6.99 7.228-10.995 10.995.335.026.235.026 0 0z"/><path d="M52 20c3.61-.172 7.144-.172 10 3 1.185 1.404 1.993 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diff --git a/public/assets/images/icons/close.svg b/public/assets/images/icons/close.svg
deleted file mode 100644
index 11955773a..000000000
--- a/public/assets/images/icons/close.svg
+++ /dev/null
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