diff --git a/i18n/zammad.ar.po b/i18n/zammad.ar.po
index a9d5776a1..210b8855d 100644
--- a/i18n/zammad.ar.po
+++ b/i18n/zammad.ar.po
@@ -2,13 +2,17 @@ msgid ""
 msgstr ""
 "Project-Id-Version: zammad\n"
 "POT-Creation-Date: \n"
-"PO-Revision-Date: \n"
-"Last-Translator: \n"
-"Language-Team: \n"
+"PO-Revision-Date: 2022-02-16 15:21+0000\n"
+"Last-Translator: ajasimiq <ahmedjaseem@gmail.com>\n"
+"Language-Team: Arabic <https://translations.zammad.org/projects/zammad/"
+"zammad-development/ar/>\n"
 "Language: ar\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: 8bit\n"
+"Plural-Forms: nplurals=6; plural=n==0 ? 0 : n==1 ? 1 : n==2 ? 2 : n%100>=3 "
+"&& n%100<=10 ? 3 : n%100>=11 ? 4 : 5;\n"
+"X-Generator: Weblate 4.10.1\n"
 
 #. Default date format to use for the current locale.
 #. These placeholders are supported:
@@ -1297,14 +1301,14 @@ msgstr "الإعدادات الأساسية"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "مبتدئ"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1418,6 +1422,20 @@ msgstr ""
 "بشكل افتراضي ، يتم إجراء فحص المتابعة عبر موضوع البريد الإلكتروني. باستخدام "
 "هذا الإعداد ، يمكنك إضافة المزيد من الحقول التي سيتم تنفيذ فحص المتابعة لها."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1487,6 +1505,14 @@ msgstr "التقويم"
 msgid "Calendars"
 msgstr "التقاويم"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "إعدادات"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1503,6 +1529,12 @@ msgstr "عاود الاتصال بالعنوان"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "كما يمكن تغيير معرف المتصل للمكالمات الصادرة."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "سجل المتصل"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2308,7 +2340,7 @@ msgstr "إدخالات العد. هذا قد يستغرق بعض الوقت."
 
 #: db/seeds/object_manager_attributes.rb
 msgid "Country"
-msgstr "بلد"
+msgstr "البلد"
 
 #: app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee
 #: app/assets/javascripts/app/controllers/_profile/token_access.coffee
@@ -2741,6 +2773,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3538,7 +3577,7 @@ msgstr "قسم"
 #: app/assets/javascripts/app/views/settings/form.jst.eco
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 msgid "Description"
-msgstr "وصف"
+msgstr "الوصف"
 
 #: app/assets/javascripts/app/views/channel/chat.jst.eco
 #: app/assets/javascripts/app/views/channel/form.jst.eco
@@ -4156,6 +4195,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "نقطة النهاية"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "تصدير الااعدادات"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5318,10 +5365,6 @@ msgstr ""
 "detection reads out the host from the <script> tag. If you don't include it "
 "via a <script> tag you need to specify the host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5933,10 +5976,6 @@ msgid ""
 msgstr ""
 "ما عليك سوى النقر فوق العلامة وتحديث الكلمات الموجودة في المكان. استمتع!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "مستوى الكرمة"
@@ -6378,10 +6417,6 @@ msgstr "مارس"
 msgid "March"
 msgstr "مارس"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "اشر عليها بانها قرات"
@@ -7090,7 +7125,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7099,7 +7134,7 @@ msgid "No filter."
 msgstr "لا يوجد فلتر."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7114,14 +7149,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "لا يوجد وكيل للمضيفين التاليين."
@@ -7274,7 +7301,7 @@ msgstr "غير مهيأ"
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: db/seeds/object_manager_attributes.rb
 msgid "Note"
-msgstr "ملاحظت"
+msgstr "ملاحظة"
 
 #: db/seeds/settings.rb
 msgid "Note - default visibility"
@@ -7326,14 +7353,6 @@ msgstr "صوت الإشعار"
 msgid "Notifications"
 msgstr "إشعارات"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7583,6 +7602,14 @@ msgstr "أصلي"
 msgid "Original Formatting"
 msgstr "التنسيق الأصلي"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "تصدير الااعدادات"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7767,10 +7794,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "الصق بيانات CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7830,6 +7853,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "اختر اسمًا للتطبيق ، وسنمنحك رمزًا مميزًا فريدًا."
@@ -7928,10 +7956,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8155,7 +8179,9 @@ msgid "Recent Customer Tickets"
 msgstr "تذاكر العملاء الأخيرة"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "السجلات الأخيرة"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8389,10 +8415,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "يتم تحويل إعادات التغريد إلى تذاكر "
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8954,14 +8976,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9173,10 +9192,6 @@ msgstr "اصوات"
 msgid "Source"
 msgstr "مصدر"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9825,6 +9840,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10849,26 +10872,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "خيارات المستخدم"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11353,8 +11356,10 @@ msgid "Will be published"
 msgstr "وسيتم نشر "
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "وسيتم نشر "
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11421,10 +11426,6 @@ msgstr "وو هو! تم التحقق من عنوان البريد الإلكتر
 msgid "Woo hoo! Your password has been changed!"
 msgstr "تم تغيير كلمة السر الخاصة بك!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11438,10 +11439,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "عام"
diff --git a/i18n/zammad.bg.po b/i18n/zammad.bg.po
index bb73f4ffc..d23832605 100644
--- a/i18n/zammad.bg.po
+++ b/i18n/zammad.bg.po
@@ -1249,12 +1249,12 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
-#: db/seeds/settings.rb
-msgid "Beginner"
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
+#: db/seeds/settings.rb
+msgid "Beginner"
 msgstr ""
 
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -1359,6 +1359,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1418,6 +1432,14 @@ msgstr "Календар"
 msgid "Calendars"
 msgstr "Календари"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Настройки"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1432,6 +1454,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2627,6 +2653,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3956,6 +3989,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Endpoint Settings"
+msgstr "Настройки"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5028,10 +5069,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5597,10 +5634,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6032,10 +6065,6 @@ msgstr "Мар"
 msgid "March"
 msgstr "Март"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6728,7 +6757,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6737,7 +6766,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6752,14 +6781,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -6964,14 +6985,6 @@ msgstr ""
 msgid "Notifications"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7215,6 +7228,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Настройки"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7396,10 +7417,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr ""
@@ -7455,6 +7472,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7545,10 +7567,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7764,7 +7782,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -7990,10 +8008,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8529,14 +8543,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8742,10 +8753,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9370,6 +9377,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10338,26 +10353,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10807,8 +10802,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "публикуван"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -10861,10 +10858,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10878,10 +10871,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Година"
diff --git a/i18n/zammad.cs.po b/i18n/zammad.cs.po
index 1d20c3750..3d3c25376 100644
--- a/i18n/zammad.cs.po
+++ b/i18n/zammad.cs.po
@@ -1276,14 +1276,14 @@ msgstr "Základní nastavení"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Začátečník"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1390,6 +1390,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1459,6 +1473,14 @@ msgstr "Kalendář"
 msgid "Calendars"
 msgstr "Kalendáře"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Nastavení"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1475,6 +1497,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Rovněž může být změněno ID volajícího pro odchozí hovory."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Výpis volání"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2705,6 +2733,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4100,6 +4135,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Koncový bod"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Osobní nastavení"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5235,10 +5278,6 @@ msgstr ""
 "Autodetekce přečte hostitele z tagu <script>. Pokud nevyčítáte přes tag "
 "<script>, musíte zde specifikovat hostitele."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5830,10 +5869,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Stačí kliknout na zvýrazněnou položku a na místě slova upravit."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Úroveň karmy"
@@ -6274,10 +6309,6 @@ msgstr "Bře"
 msgid "March"
 msgstr "Březen"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Označit vše jako přečtené"
@@ -6988,7 +7019,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6997,7 +7028,7 @@ msgid "No filter."
 msgstr "Žádný filtr."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7012,14 +7043,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Žádná proxy pro následující hostitele."
@@ -7224,14 +7247,6 @@ msgstr "Oznamovací zvuk"
 msgid "Notifications"
 msgstr "Oznámení"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7479,6 +7494,14 @@ msgstr "Originál"
 msgid "Original Formatting"
 msgstr "Původní formátování"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Nastavení"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7660,10 +7683,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Vložit jako CSV data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7723,6 +7742,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Po zadání jména používané aplikace bude vygenerován unikátní token."
@@ -7823,10 +7847,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8050,7 +8070,9 @@ msgid "Recent Customer Tickets"
 msgstr "Nedávné Tikety Zákazníků"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Poslední záznamy"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8281,10 +8303,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8836,14 +8854,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9053,10 +9068,6 @@ msgstr "Zvuky"
 msgid "Source"
 msgstr "zdroj"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9701,6 +9712,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10689,26 +10708,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Uživatelská nastavení"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11167,8 +11166,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "zveřejněno"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11234,10 +11235,6 @@ msgstr "Jupí! Vaše emailová adresa byla ověřena!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Jupí! Vaše heslo bylo změněno!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11251,10 +11248,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Rok"
diff --git a/i18n/zammad.da.po b/i18n/zammad.da.po
index ac74ee877..19adadb77 100644
--- a/i18n/zammad.da.po
+++ b/i18n/zammad.da.po
@@ -1276,14 +1276,14 @@ msgstr "Basale indstillinger"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Begynder"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1398,6 +1398,20 @@ msgstr ""
 "denne indstilling kan du tilføje flere felter, som opfølgningskontrollen "
 "udføres for."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1461,6 +1475,14 @@ msgstr "Kalender"
 msgid "Calendars"
 msgstr "Calendarios"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Indstillinger"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1477,6 +1499,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Også opkalds-id for udgående opkald kan ændres."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Opkaldslog"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2712,6 +2740,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4060,6 +4095,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endepunkt"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Personlige indstillinger"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5142,10 +5185,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5720,10 +5759,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6159,10 +6194,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marts"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Makér alt som læst"
@@ -6871,7 +6902,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6880,7 +6911,7 @@ msgid "No filter."
 msgstr "Ingen filtre"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6895,14 +6926,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7107,14 +7130,6 @@ msgstr ""
 msgid "Notifications"
 msgstr "Notifikationer"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7360,6 +7375,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Original format"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Indstillinger"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7541,10 +7564,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Indsæt CSV data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7604,6 +7623,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7700,10 +7724,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7925,7 +7945,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8156,10 +8176,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8705,14 +8721,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8922,10 +8935,6 @@ msgstr "Lyde"
 msgid "Source"
 msgstr "Kilde"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9550,6 +9559,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10524,26 +10541,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Brugerindstillinger"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10995,8 +10992,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "Udgivet"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11049,10 +11048,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11066,10 +11061,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "År"
diff --git a/i18n/zammad.de-de.po b/i18n/zammad.de-de.po
index e6ae79bf4..c95519278 100644
--- a/i18n/zammad.de-de.po
+++ b/i18n/zammad.de-de.po
@@ -2,7 +2,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: zammad\n"
 "POT-Creation-Date: \n"
-"PO-Revision-Date: 2022-02-15 10:46+0000\n"
+"PO-Revision-Date: 2022-02-17 11:10+0000\n"
 "Last-Translator: Marcel Herrguth <github@thehomeofanime.de>\n"
 "Language-Team: German <https://translations.zammad.org/projects/zammad/"
 "zammad-development/de/>\n"
@@ -60,7 +60,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "%s API Token"
-msgstr "%s-API-Token"
+msgstr "%s API-Token"
 
 #: app/assets/javascripts/app/views/integration/exchange_wizard.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
@@ -194,8 +194,8 @@ msgid ""
 "%s recommends using OAuth. %s announced it's going to drop Basic "
 "Authentication support in the future."
 msgstr ""
-"%s empfiehlt OAuth zu nutzen. %s hat angekündigt, dass in zukünftigen "
-"Versionen die Basis-Authentifizierung abgeschaltet wird."
+"%s empfiehlt OAuth zu nutzen. %s hat angekündigt, dass die Unterstützung für "
+"\"Basic Authentication\" demnächst eingestellt wird."
 
 #: app/assets/javascripts/app/controllers/agent_ticket_merge.coffee
 msgid "%s required!"
@@ -513,7 +513,7 @@ msgstr "Berechnete Zeit"
 #: app/assets/javascripts/app/views/twitter/index.jst.eco
 #: app/assets/javascripts/app/views/twitter/list.jst.eco
 msgid "Accounts"
-msgstr "Accounts"
+msgstr "Konten"
 
 #: app/assets/javascripts/app/controllers/_application_controller/table.coffee
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -1123,7 +1123,7 @@ msgstr "August"
 
 #: app/assets/javascripts/app/controllers/_manage/security.coffee
 msgid "Authentication"
-msgstr "Authorisierung"
+msgstr "Authentifizierung"
 
 #: app/controllers/import_otrs_controller.rb lib/email_helper/probe.rb
 msgid "Authentication failed!"
@@ -1284,14 +1284,14 @@ msgstr "Standard-Einstellungen"
 msgid "Before you mention a user, please select a group."
 msgstr "Bevor Sie einen Benutzer erwähnen, wählen Sie bitte eine Gruppe aus."
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr "Anfang der weitergeleiteten Nachricht"
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Anfänger"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr "Glocke"
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1399,6 +1399,20 @@ msgstr ""
 "Mit dieser Einstellung können Sie weitere Felder hinzufügen, welche für die "
 "Follow-Up-Erkennung verwendet werden."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1460,6 +1474,12 @@ msgstr "Kalender"
 msgid "Calendars"
 msgstr "Kalender"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Call Settings"
+msgstr "Anruf-Einstellungen"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr "Anruf von %s für %s"
@@ -1474,6 +1494,10 @@ msgstr "Callback-URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Zudem können Caller-IDs für ausgehende Anrufe gesetzt werden."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr "Anrufprotokoll-Filter"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -1964,9 +1988,8 @@ msgid "Communication"
 msgstr "Kommunikation"
 
 #: app/assets/javascripts/app/views/getting_started/base.jst.eco
-#, fuzzy
 msgid "Company Inc."
-msgstr "Unternehmen/Firma"
+msgstr "Unternehmen"
 
 #: app/assets/javascripts/app/controllers/_plugin/translation_support.coffee
 msgid "Complete translations"
@@ -2057,7 +2080,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/integration/exchange_wizard.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Connect"
-msgstr "Verbindung"
+msgstr "Verbinden"
 
 #: app/assets/javascripts/app/controllers/getting_started/channel.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email_pre_configured.coffee
@@ -2613,7 +2636,7 @@ msgstr "Tag(e)"
 
 #: app/assets/javascripts/app/views/generic/timeplan.jst.eco
 msgid "Days"
-msgstr "Tagen"
+msgstr "Tage"
 
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
@@ -2713,6 +2736,17 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+"Definieren Sie Warteschlangen oder Ruf-Ziele (je nachdem was zu Ihrer PBX "
+"passt) und ordnen Sie Ihre Agenten zu. Damit kann Zammad Ihre Agenten "
+"unterstützen, diesen nur die relevanten Anrufprotokoll-Einträge und "
+"Benachrichtigungen zu zeigen."
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr "Definiert Elasticsearch Indexname."
@@ -4186,6 +4220,12 @@ msgstr "Verschlüsselung"
 msgid "Endpoint"
 msgstr "Endpunkt"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Endpoint Settings"
+msgstr "Endpunkt-Einstellungen"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr "Englisch (Vereinigte Staaten)"
@@ -4416,7 +4456,7 @@ msgstr "Experten"
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 #: app/assets/javascripts/app/views/profile/token_access_create.jst.eco
 msgid "Expires"
-msgstr "Läuft aus"
+msgstr "Läuft ab"
 
 #: app/assets/javascripts/app/controllers/search.coffee
 msgid "Extended Search"
@@ -5304,10 +5344,6 @@ msgstr ""
 "s. Die automatische Erkennung liest den Host aus dem <script> -Tag aus. Wenn "
 "Sie es nicht über ein <script> -Tag einfügen, müssen Sie den Host angeben."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5912,10 +5948,6 @@ msgid ""
 msgstr ""
 "Einfach in die Markierung klicken und den Text direkt bearbeiten. Enjoy!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma-Level"
@@ -6343,10 +6375,6 @@ msgstr "Mär"
 msgid "March"
 msgstr "März"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr "Marimba"
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Alle als gelesen markieren"
@@ -6382,7 +6410,7 @@ msgstr "Maximale Länge des Betreffs einer Antwort."
 
 #: app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
 msgid "Maximal"
-msgstr "Maximal"
+msgstr "Maximum"
 
 #: db/seeds/settings.rb
 msgid "Maximum Email Size"
@@ -6792,7 +6820,7 @@ msgstr ""
 
 #: db/seeds/settings.rb
 msgid "Needed"
-msgstr "benötigt"
+msgstr "erforderlich"
 
 #: app/assets/javascripts/app/controllers/_manage/system.coffee
 msgid "Network"
@@ -6969,7 +6997,7 @@ msgstr "Keine Wissensdatenbank erstellt"
 
 #: lib/external_credential/microsoft365.rb
 msgid "No Microsoft365 app configured!"
-msgstr "Kein Microsoft365 konfiguriert!"
+msgstr "Keine Microsoft365 App konfiguriert!"
 
 #: db/seeds/settings.rb
 msgid "No Proxy"
@@ -7037,7 +7065,7 @@ msgid "No email!"
 msgstr "Keine E-Mail!"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr "Keine Einträge in den ausgewählten Ordnern gefunden."
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7046,8 +7074,8 @@ msgid "No filter."
 msgstr "Kein Filter."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
-msgstr "Keine Ordner für die übermittelten Benutzerdaten gefunden."
+msgid "No folders were found for the given user credentials."
+msgstr "Keine Ordner für die übermittelten Benutzer-Zugangsdaten gefunden."
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
 msgid "No linked issues"
@@ -7061,14 +7089,6 @@ msgstr "Kein Parameter 'oauth_token'!"
 msgid "No oauth_token_secret param!"
 msgstr "Kein Parameter 'oauth_token_secret'!"
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr "Kein 'payload -> class_name' eingerichtet!"
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr "Kein 'payload->screen' eingerichtet!"
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Kein Proxy für die folgenden Hosts."
@@ -7253,7 +7273,7 @@ msgstr "Nichts ausgewählt"
 #: app/assets/javascripts/app/views/import/otrs.jst.eco
 #: app/assets/javascripts/app/views/microsoft365/list.jst.eco
 msgid "Notice"
-msgstr "Anmerkung"
+msgstr "Hinweis"
 
 #: app/assets/javascripts/app/controllers/_ui_element/ticket_perform_action.coffee
 #: app/views/mailer/application.html.erb
@@ -7277,15 +7297,6 @@ msgstr "Benachrichtigungs klang"
 msgid "Notifications"
 msgstr "Benachrichtigungen"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr "Zuordnung Benachrichtigungen"
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-"Benachrichtigen Sie bestimmte Benutzer die mit der Ruf-ID übereinstimmen."
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7535,6 +7546,12 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Originale Formatierung"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Other Settings"
+msgstr "Andere Einstellungen"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7715,10 +7732,6 @@ msgstr "Aus Zwischenablage einfügen (reiner Text)"
 msgid "Paste in CSV data"
 msgstr "CSV Daten einfügen"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr "\"Warten erreicht\" Tickets"
@@ -7751,7 +7764,7 @@ msgstr "Knowledge Base dauerhaft löschen"
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 #: db/seeds/object_manager_attributes.rb
 msgid "Permissions"
-msgstr "Rechte"
+msgstr "Berechtigungen"
 
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Personal Access Tokens"
@@ -7774,6 +7787,11 @@ msgstr "Telefon (eingehend)"
 msgid "Phone (out)"
 msgstr "Telefon (ausgehend)"
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr "Telefon-Extension zu Agent Zuordnung"
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7867,10 +7885,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Bitte warten…"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7987,7 +8001,7 @@ msgstr "Profil"
 
 #: app/assets/javascripts/app/views/report/sidebar.jst.eco
 msgid "Profiles"
-msgstr "Profil"
+msgstr "Profile"
 
 #: app/assets/javascripts/app/views/channel/email_account_overview.jst.eco
 msgid "Protocol"
@@ -8086,8 +8100,8 @@ msgid "Recent Customer Tickets"
 msgstr "Letzte kunden Tickets"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
-msgstr "Letzte Logs"
+msgid "Recent Logs"
+msgstr "Aktuellste Logs"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
 #: app/assets/javascripts/app/views/link/ticket/add.jst.eco
@@ -8244,7 +8258,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/channel/chat.jst.eco
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 msgid "Requirements"
-msgstr "Voraussetzung"
+msgstr "Voraussetzungen"
 
 #: app/assets/javascripts/app/controllers/_plugin/user_signup_check.coffee
 #: app/assets/javascripts/app/controllers/user_profile.coffee
@@ -8314,10 +8328,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets werden in Tickets umgewandelt."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8808,6 +8818,8 @@ msgstr ""
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 msgid "Set caller ID of outbound calls based on destination caller ID."
 msgstr ""
+"Setzen Sie die Anrufer-ID von ausgehenden Anrufen basierend auf der "
+"Zielrufnummer."
 
 #: db/seeds/settings.rb
 msgid "Set notes for ticket create types by selecting type."
@@ -8857,14 +8869,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9076,10 +9085,6 @@ msgstr "Klänge"
 msgid "Source"
 msgstr "Quelle"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr "Sonderzeichen erforderlich"
@@ -9116,7 +9121,7 @@ msgstr "Beginnen Sie mit der Eingabe, um in der Knowledge Base zu suchen…"
 
 #: app/assets/javascripts/app/views/data_privacy/tasks.jst.eco
 msgid "Started"
-msgstr "Gestarted am"
+msgstr "Gestartet am"
 
 #: app/assets/javascripts/app/views/getting_started/finish.jst.eco
 msgid "Starting Zammad"
@@ -9401,7 +9406,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/channel/email_notification_wizard.jst.eco
 #: app/assets/javascripts/app/views/getting_started/email.jst.eco
 msgid "Testing"
-msgstr "Testing"
+msgstr "Überprüfen"
 
 #: app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
 #: app/assets/javascripts/app/models/signature.coffee
@@ -9716,6 +9721,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr "Der erforderliche Parameter 'payload->class_name' fehlt."
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr "Der erforderliche Parameter 'payload->screen' fehlt."
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -9785,7 +9798,7 @@ msgstr ""
 
 #: app/assets/javascripts/app/controllers/_manage/knowledge_base.coffee
 msgid "Theme"
-msgstr "Theme"
+msgstr "Thema"
 
 #: app/assets/javascripts/app/views/import/zendesk.jst.eco
 msgid ""
@@ -10317,7 +10330,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/translation/index.jst.eco
 #: db/seeds/permissions.rb
 msgid "Translations"
-msgstr "Übersetzung"
+msgstr "Übersetzungen"
 
 #: app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
 msgid "Tree Select"
@@ -10716,26 +10729,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Benutzereinstellungen"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 msgid "User could not be created."
@@ -11106,7 +11099,7 @@ msgstr "Woche(n)"
 
 #: app/assets/javascripts/app/controllers/_profile/linked_accounts.coffee
 msgid "Weibo"
-msgstr ""
+msgstr "Weibo"
 
 #: db/seeds/settings.rb
 msgid "Weibo App Credentials"
@@ -11209,8 +11202,8 @@ msgid "Will be published"
 msgstr "Wird veröffentlicht"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr "Wird veröffentlicht am "
+msgid "Will be published on"
+msgstr "Wird veröffentlicht am"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11273,10 +11266,6 @@ msgstr "Woo hoo! Ihre E-Mail Adresse wurde erfolgreich verifiziert!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Ihr Passwort wurde erfolgreich geändert!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11290,10 +11279,6 @@ msgstr "Workflow"
 msgid "Workflows"
 msgstr "Workflows"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Jahr"
@@ -11626,7 +11611,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 msgid "Zammad"
-msgstr ""
+msgstr "Zammad"
 
 #: app/assets/javascripts/app/views/channel/chat.jst.eco
 msgid ""
@@ -11646,7 +11631,7 @@ msgstr ""
 
 #: db/seeds/community_user_resources.rb
 msgid "Zammad Foundation"
-msgstr ""
+msgstr "Zammad-Stiftung"
 
 #: db/seeds/settings.rb
 msgid "Zammad GeoCalendar Service"
@@ -12516,6 +12501,37 @@ msgstr "…des gesamten Textbereichs"
 msgid "∅ Waiting time today"
 msgstr "∅ Wartezeit heute"
 
+#~ msgid "Bell"
+#~ msgstr "Glocke"
+
+#~ msgid "Marimba"
+#~ msgstr "Marimba"
+
+#~ msgid ""
+#~ "By mapping your agents' phone extensions to their Zammad user accounts, "
+#~ "Zammad can support your agents by opening either a new ticket dialogue or "
+#~ "the user profile upon picking up a new call."
+#~ msgstr ""
+#~ "Mit dem zuordnen der Telefon-Extension Ihrer Agenten zu deren Zammad-"
+#~ "Benutzeraccounts, kann Zammad Ihre Agenten entweder beim Öffnen vom neuen "
+#~ "Ticketdialog oder dem Benutzerprofil beim Annehmen des Anrufs "
+#~ "unterstützen."
+
+#~ msgid "Notify Map"
+#~ msgstr "Zuordnung Benachrichtigungen"
+
+#~ msgid "Notify certain users by matching caller ID."
+#~ msgstr ""
+#~ "Benachrichtigen Sie bestimmte Benutzer die mit der Ruf-ID übereinstimmen."
+
+#, fuzzy
+#~ msgid "No payload->class_name given!"
+#~ msgstr "Kein 'payload -> class_name' eingerichtet!"
+
+#, fuzzy
+#~ msgid "No payload->screen given!"
+#~ msgstr "Kein 'payload->screen' eingerichtet!"
+
 #~ msgid ""
 #~ "%s will only allow access via OAuth. Password-based access has not been "
 #~ "supported since %s."
diff --git a/i18n/zammad.el.po b/i18n/zammad.el.po
index b43f14818..564f98b2b 100644
--- a/i18n/zammad.el.po
+++ b/i18n/zammad.el.po
@@ -1320,14 +1320,14 @@ msgstr "Βασικές ρυθμίσεις"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Αρχάριος"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1446,6 +1446,20 @@ msgstr ""
 "email. Με αυτήν τη ρύθμιση μπορείτε να προσθέσετε περισσότερα πεδία για τα "
 "οποία θα εκτελεστεί ο έλεγχος παρακολούθησης."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1516,6 +1530,14 @@ msgstr "Ημερολόγιο"
 msgid "Calendars"
 msgstr "Ημερολόγια"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Ρυθμισεις"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1533,6 +1555,12 @@ msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 "Επίσης, το αναγνωριστικό καλούντος των εξερχόμενων κλήσεων μπορεί να αλλάξει."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Caller log"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2776,6 +2804,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4215,6 +4250,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Τελικό σημείο"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Ρυθμίσεις ειδικού"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5389,10 +5432,6 @@ msgstr ""
 "την ετικέτα <script>. Εάν δεν το συμπεριλάβετε μέσω ετικέτας <script> πρέπει "
 "να καθορίσετε τον κεντρικό υπολογιστή."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -6022,10 +6061,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Just click into the marker and update the words just in place. Enjoy!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Επίπεδο κάρμα"
@@ -6470,10 +6505,6 @@ msgstr "Μαρ"
 msgid "March"
 msgstr "Μάρτιος"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Επισήμανση όλων ως αναγνωσμένων"
@@ -7184,7 +7215,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7193,7 +7224,7 @@ msgid "No filter."
 msgstr "Χωρίς φίλτρο"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7208,14 +7239,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7421,14 +7444,6 @@ msgstr "Ηχος Ειδοποίησης"
 msgid "Notifications"
 msgstr "Ειδοποιήσεις"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7676,6 +7691,14 @@ msgstr "Πρωτότυπο"
 msgid "Original Formatting"
 msgstr "Πρωτότυπη μορφοποίηση"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Ρυθμίσεις ειδικού"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7864,10 +7887,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Επικόλληση σε δεδομένα CVS."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7927,6 +7946,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -8029,10 +8053,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Παρακαλώ περιμένετε..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8256,7 +8276,9 @@ msgid "Recent Customer Tickets"
 msgstr "Πρόσφατα αιτήματα πελατών"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Πρόσφατα αρχεία καταγραφής"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8489,10 +8511,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Επιλέξτε αν τα retweets θα πρέπει επίσης να μετατραπούν σε αιτήματα."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9037,14 +9055,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9252,10 +9267,6 @@ msgstr "Ηχοι"
 msgid "Source"
 msgstr "Πηγή"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9883,6 +9894,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10862,26 +10881,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11333,7 +11332,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -11387,10 +11386,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11404,10 +11399,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Έτος"
diff --git a/i18n/zammad.en-ca.po b/i18n/zammad.en-ca.po
index 9fe6d5ba3..7cd69e9f8 100644
--- a/i18n/zammad.en-ca.po
+++ b/i18n/zammad.en-ca.po
@@ -1200,12 +1200,12 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
-#: db/seeds/settings.rb
-msgid "Beginner"
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
+#: db/seeds/settings.rb
+msgid "Beginner"
 msgstr ""
 
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -1310,6 +1310,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1369,6 +1383,12 @@ msgstr ""
 msgid "Calendars"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Call Settings"
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1383,6 +1403,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2570,6 +2594,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3899,6 +3930,12 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Endpoint Settings"
+msgstr ""
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -4965,10 +5002,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5532,10 +5565,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -5959,10 +5988,6 @@ msgstr ""
 msgid "March"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6653,7 +6678,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6662,7 +6687,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6677,14 +6702,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -6889,14 +6906,6 @@ msgstr ""
 msgid "Notifications"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7140,6 +7149,12 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Other Settings"
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7317,10 +7332,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr ""
@@ -7376,6 +7387,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7466,10 +7482,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7683,7 +7695,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -7909,10 +7921,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8440,14 +8448,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8653,10 +8658,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9267,6 +9268,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10225,26 +10234,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 msgid "User could not be created."
@@ -10692,7 +10681,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10746,10 +10735,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10763,10 +10748,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr ""
diff --git a/i18n/zammad.en-gb.po b/i18n/zammad.en-gb.po
index b9eaa4465..adcd4bf50 100644
--- a/i18n/zammad.en-gb.po
+++ b/i18n/zammad.en-gb.po
@@ -1200,12 +1200,12 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
-#: db/seeds/settings.rb
-msgid "Beginner"
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
+#: db/seeds/settings.rb
+msgid "Beginner"
 msgstr ""
 
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -1310,6 +1310,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1369,6 +1383,12 @@ msgstr ""
 msgid "Calendars"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Call Settings"
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1383,6 +1403,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2570,6 +2594,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3899,6 +3930,12 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Endpoint Settings"
+msgstr ""
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -4965,10 +5002,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5532,10 +5565,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -5959,10 +5988,6 @@ msgstr ""
 msgid "March"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6653,7 +6678,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6662,7 +6687,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6677,14 +6702,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -6889,14 +6906,6 @@ msgstr ""
 msgid "Notifications"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7140,6 +7149,12 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Other Settings"
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7317,10 +7332,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr ""
@@ -7376,6 +7387,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7466,10 +7482,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7683,7 +7695,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -7909,10 +7921,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8440,14 +8448,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8653,10 +8658,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9267,6 +9268,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10225,26 +10234,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 msgid "User could not be created."
@@ -10692,7 +10681,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10746,10 +10735,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10763,10 +10748,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr ""
diff --git a/i18n/zammad.es-ca.po b/i18n/zammad.es-ca.po
index be806163c..ad1edda0e 100644
--- a/i18n/zammad.es-ca.po
+++ b/i18n/zammad.es-ca.po
@@ -1285,14 +1285,14 @@ msgstr "Configuració básica"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Principiant"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1411,6 +1411,20 @@ msgstr ""
 "email. Amb aquesta configuració pots afegir més camps per als quals la "
 "comprovació també serà executada."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1482,6 +1496,14 @@ msgstr "Calendari"
 msgid "Calendars"
 msgstr "Calendaris"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Ajustos"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1498,6 +1520,12 @@ msgstr "URL de devolució de trucada"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "També el identificador de les trucades sortints pot ser modificat."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Registre de trucades"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2736,6 +2764,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4163,6 +4198,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Configuracions personals"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5333,10 +5376,6 @@ msgstr ""
 "L'autodetecció llegeix el host de la etiqueta <script>. Si no ho inclous "
 "mitjançant l'etiqueta <script> tens d'específicar el host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5942,10 +5981,6 @@ msgstr ""
 "Solament fes clic al marcador i actualitza les paraules del seu lloc. "
 "Diverteix-te!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nivell de karma"
@@ -6385,10 +6420,6 @@ msgstr "març"
 msgid "March"
 msgstr "Març"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marcar tots com a llegits"
@@ -7097,7 +7128,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7106,7 +7137,7 @@ msgid "No filter."
 msgstr "Sense filtre"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7121,14 +7152,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Sense proxy per als següents hosts."
@@ -7333,14 +7356,6 @@ msgstr "So de notificació"
 msgid "Notifications"
 msgstr "Notificacions"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7590,6 +7605,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Format original"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Ajustos"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7773,10 +7796,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Enganxa dades en CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7836,6 +7855,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Escull un nom per a l'aplicació, i et donarem un toket únic."
@@ -7937,10 +7961,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8164,7 +8184,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tiquets de clients recents"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Logs recents"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8397,10 +8419,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8964,14 +8982,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9181,10 +9196,6 @@ msgstr "Sons"
 msgid "Source"
 msgstr "Font"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9845,6 +9856,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10872,26 +10891,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferències d'usuari"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11379,8 +11378,10 @@ msgid "Will be published"
 msgstr "Serà publicada"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Serà publicada"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11449,10 +11450,6 @@ msgstr "Woo hoo! El teu correu electrònic ha sigut verificat!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! La teva contrasenya ha sigut modificada!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11466,10 +11463,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Any"
diff --git a/i18n/zammad.es-co.po b/i18n/zammad.es-co.po
index e831a0de5..2d0b90782 100644
--- a/i18n/zammad.es-co.po
+++ b/i18n/zammad.es-co.po
@@ -1259,14 +1259,14 @@ msgstr "Ajustes"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Principiante"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1369,6 +1369,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1432,6 +1446,14 @@ msgstr "Calendario"
 msgid "Calendars"
 msgstr "Calendarios"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Configuración"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1446,6 +1468,10 @@ msgstr "URL de devolución de llamada"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2667,6 +2693,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4013,6 +4046,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Basic Settings"
+msgid "Endpoint Settings"
+msgstr "Ajustes"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5089,10 +5130,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5660,10 +5697,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6095,10 +6128,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marzo"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6805,7 +6834,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6814,7 +6843,7 @@ msgid "No filter."
 msgstr "Sin filtro"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6829,14 +6858,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7041,14 +7062,6 @@ msgstr "Sonido de Notificación"
 msgid "Notifications"
 msgstr "Notificaciones"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7294,6 +7307,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Formato Original"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Configuración"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7475,10 +7496,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7538,6 +7555,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7630,10 +7652,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7855,7 +7873,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8083,10 +8101,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8626,14 +8640,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8839,10 +8850,6 @@ msgstr "Sonidos"
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9473,6 +9480,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10445,26 +10460,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferencias de usuario"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10918,7 +10913,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10972,10 +10967,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10989,10 +10980,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Año"
diff --git a/i18n/zammad.es-es.po b/i18n/zammad.es-es.po
index d6acbea5a..7dacf8d35 100644
--- a/i18n/zammad.es-es.po
+++ b/i18n/zammad.es-es.po
@@ -1318,14 +1318,14 @@ msgstr "Configuración Básica"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Principiante"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1444,6 +1444,20 @@ msgstr ""
 "de un correo electrónico. Con esta configuración, puede agregar más campos "
 "para los cuales se ejecutará la verificación de seguimiento."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1513,6 +1527,14 @@ msgstr "Calendario"
 msgid "Calendars"
 msgstr "Calendarios"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Ajustes"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1529,6 +1551,12 @@ msgstr "URL de devolución de llamada"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "También caller id de llamada saliente"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr " Registro de llamadas"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2772,6 +2800,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4219,6 +4254,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Punto final"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Ajustes de Experto"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5393,10 +5436,6 @@ msgstr ""
 "La autodetección lee el host desde la etiqueta <script>. Si no lo incluye "
 "mediante la etiqueta <script>, debe especificar el host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -6018,10 +6057,6 @@ msgstr ""
 "Simplemente haga clic en el marcador y actualice las palabras en el lugar. "
 "Disfruta!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nivel de Karma"
@@ -6463,10 +6498,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marzo"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marcar todo como leído"
@@ -7177,7 +7208,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7186,7 +7217,7 @@ msgid "No filter."
 msgstr "Sin filtro."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7201,14 +7232,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "No hay proxy para los siguientes hosts."
@@ -7413,14 +7436,6 @@ msgstr "Sonido de Notificación"
 msgid "Notifications"
 msgstr "Notificaciones"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7670,6 +7685,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Formato original"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Ajustes de Experto"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7855,10 +7878,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Pegar en datos CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7918,6 +7937,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Elige un nombre para la aplicación y te daremos un token único"
@@ -8020,10 +8044,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Espere, Por favor..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8247,7 +8267,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tickets de clientes, recientes"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Logs recientes"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8482,10 +8504,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets convertidos a Tickets"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9052,14 +9070,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9271,10 +9286,6 @@ msgstr "Sonidos"
 msgid "Source"
 msgstr "Fuente"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9936,6 +9947,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10974,26 +10993,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferencias de usuario"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11483,8 +11482,10 @@ msgid "Will be published"
 msgstr "Se publicara mas tarde"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Se publicara mas tarde"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11553,10 +11554,6 @@ msgstr "Woo hoo! Tu dirección de correo ha sido verificada!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Tu password ha sido cambiado!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11570,10 +11567,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Año"
diff --git a/i18n/zammad.es-mx.po b/i18n/zammad.es-mx.po
index b4b50f2d3..38faec4cb 100644
--- a/i18n/zammad.es-mx.po
+++ b/i18n/zammad.es-mx.po
@@ -1315,14 +1315,14 @@ msgstr "Configuración Básica"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Principiante"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1441,6 +1441,20 @@ msgstr ""
 "de un correo electrónico. Con esta configuración, puede agregar más campos "
 "para los cuales se ejecutará la verificación de seguimiento."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1511,6 +1525,14 @@ msgstr "Calendario"
 msgid "Calendars"
 msgstr "Calendarios"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Configuraciones"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1527,6 +1549,12 @@ msgstr "URL de devolución de llamada"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "También se puede cambiar el ID de llamadas en las llamadas salientes."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Registro de llamadas"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2771,6 +2799,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4215,6 +4250,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Exportar preferencias "
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5389,10 +5432,6 @@ msgstr ""
 "detección automática lee el host desde la etiqueta <script>. Si no lo "
 "incluye a través de una etiqueta <script>, debe especificar el host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -6015,10 +6054,6 @@ msgstr ""
 "Simplemente haga clic en el marcador y actualice las palabras en su lugar. "
 "¡Disfrutar!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nivel de Karma"
@@ -6460,10 +6495,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marzo"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marcar todo como leído"
@@ -7174,7 +7205,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7183,7 +7214,7 @@ msgid "No filter."
 msgstr "Sin filtro."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7198,14 +7229,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "No hay proxy para los siguientes hosts."
@@ -7410,14 +7433,6 @@ msgstr "Sonido de Notificación"
 msgid "Notifications"
 msgstr "Notificaciones"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7667,6 +7682,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Formateo original"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Exportar preferencias "
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7851,10 +7874,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Pegar datos CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7914,6 +7933,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Elija un nombre para la aplicación y le daremos un token único."
@@ -8016,10 +8040,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Espere por favor..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8243,7 +8263,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tickets Recientes de Clientes"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Registros recientes"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8478,10 +8500,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr " Los retweets se convierten en tickets"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9046,14 +9064,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9265,10 +9280,6 @@ msgstr "Sonidos"
 msgid "Source"
 msgstr "Origen"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9929,6 +9940,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10969,26 +10988,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferencias de usuario"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11475,8 +11474,10 @@ msgid "Will be published"
 msgstr "Sera publicado"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Sera publicado"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11545,10 +11546,6 @@ msgstr "¡Muy bien! ¡Tu dirección de correo electrónico ha sido verificada!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "¡Muy bien! ¡Tu contraseña ha sido cambiada!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11562,10 +11559,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Año"
diff --git a/i18n/zammad.et.po b/i18n/zammad.et.po
index 5ab1cc0b3..90a6d5065 100644
--- a/i18n/zammad.et.po
+++ b/i18n/zammad.et.po
@@ -1242,14 +1242,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Algaja"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1352,6 +1352,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1415,6 +1429,14 @@ msgstr "Kalender"
 msgid "Calendars"
 msgstr "Kalendrid"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Seaded"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1429,6 +1451,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2638,6 +2664,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3973,6 +4006,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Isiklikud Seaded"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5049,10 +5090,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5620,10 +5657,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6059,10 +6092,6 @@ msgstr "Mär"
 msgid "March"
 msgstr "Märts"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Märgi kõik loetuks"
@@ -6767,7 +6796,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6776,7 +6805,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6791,14 +6820,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7003,14 +7024,6 @@ msgstr ""
 msgid "Notifications"
 msgstr "Teavitused"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7254,6 +7267,14 @@ msgstr "Originaal"
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Seaded"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7433,10 +7454,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "Linked Tickets"
@@ -7494,6 +7511,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7584,10 +7606,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7805,7 +7823,7 @@ msgid "Recent Customer Tickets"
 msgstr "Viimased Kliendi Piletid"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8034,10 +8052,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8577,14 +8591,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8792,10 +8803,6 @@ msgstr "Helid"
 msgid "Source"
 msgstr "Allikas"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9418,6 +9425,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10390,26 +10405,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Kasutaja Eelistused"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10861,7 +10856,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10915,10 +10910,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10932,10 +10923,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Aasta"
diff --git a/i18n/zammad.fa-ir.po b/i18n/zammad.fa-ir.po
index ff459e4fe..6da2f6756 100644
--- a/i18n/zammad.fa-ir.po
+++ b/i18n/zammad.fa-ir.po
@@ -1265,14 +1265,14 @@ msgstr "تنظیمات پایه"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "تازه کار"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1375,6 +1375,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1438,6 +1452,14 @@ msgstr "تقویم"
 msgid "Calendars"
 msgstr "Kalender"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "تنظیمات"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1452,6 +1474,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2671,6 +2697,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4014,6 +4047,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "تنظیمات پیشرفته"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5134,10 +5175,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5710,10 +5747,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "در داخل باکس متن کلیک کنید و ترجمه خود را وارد نمائید."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "سطح مشتری مداری"
@@ -6151,10 +6184,6 @@ msgstr "مارس"
 msgid "March"
 msgstr "مارس"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "همه موارد خوانده شد"
@@ -6863,7 +6892,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6872,7 +6901,7 @@ msgid "No filter."
 msgstr "Keine Filter."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6887,14 +6916,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "برای هاست های زیر از پروکسی استفاده نشود"
@@ -7099,14 +7120,6 @@ msgstr "صدای اعلان "
 msgid "Notifications"
 msgstr "اعلان ها"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7350,6 +7363,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "تنظیمات پیشرفته"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7531,10 +7552,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7594,6 +7611,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7691,10 +7713,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "لطفا صبر کنید..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7914,7 +7932,9 @@ msgid "Recent Customer Tickets"
 msgstr "درخواستهای اخیر مشتری"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "تگ های اخیر"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8144,10 +8164,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8695,14 +8711,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8912,10 +8925,6 @@ msgstr "اصوات"
 msgid "Source"
 msgstr "منبع"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9544,6 +9553,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10520,26 +10537,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "ترجیحات کاربر"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10995,8 +10992,10 @@ msgid "Will be published"
 msgstr "منتشر می‌شود"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "منتشر می‌شود"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11049,10 +11048,6 @@ msgstr "Glückwunsch! Ihre Email-Adresse ist verifiziert."
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Glückwunsch! Sie haben Ihr Passwort erfolgreich geändert."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11066,10 +11061,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "سال"
diff --git a/i18n/zammad.fi.po b/i18n/zammad.fi.po
index 92e0c5667..a61c06293 100644
--- a/i18n/zammad.fi.po
+++ b/i18n/zammad.fi.po
@@ -1261,14 +1261,14 @@ msgstr "Perusasetukset"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Aloittelija"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1375,6 +1375,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1438,6 +1452,14 @@ msgstr "Kalenteri"
 msgid "Calendars"
 msgstr "Kalenterit"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Asetukset"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1454,6 +1476,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Myös soittajan id lähteviin puheluihin voidaan muuttaa."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2685,6 +2711,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4033,6 +4066,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Päätepiste"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Omat asetukset"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5117,10 +5158,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5692,10 +5729,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6133,10 +6166,6 @@ msgstr "Maa"
 msgid "March"
 msgstr "Maaliskuu"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Merkitse luetuksi"
@@ -6845,7 +6874,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6854,7 +6883,7 @@ msgid "No filter."
 msgstr "Ei suodatinta."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6869,14 +6898,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Seuraaville isännille ei ole proxya."
@@ -7081,14 +7102,6 @@ msgstr "Ilmoituksen ääni"
 msgid "Notifications"
 msgstr "Ilmoitukset"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7336,6 +7349,14 @@ msgstr "Alkuperäinen"
 msgid "Original Formatting"
 msgstr "Alkuperäinen muotoilu"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Asetukset"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7519,10 +7540,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Liitä CSV data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7582,6 +7599,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7680,10 +7702,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Ole hyvä, odota..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7907,7 +7925,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tuoreimmat asiakkaiden tiketit"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Uusimmat lokit"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8139,10 +8159,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Valitse pitäisikö retweetien muodostua tiketeiksi."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8690,14 +8706,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8907,10 +8920,6 @@ msgstr "Äänet"
 msgid "Source"
 msgstr "Lähde"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9541,6 +9550,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10525,26 +10542,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Käyttäjien asetukset"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11002,8 +10999,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "Julkaistu"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11056,10 +11055,6 @@ msgstr "Jee! Sähköpostisi on vahvistettu!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Loistavaa! Salasanasi on vaihdettu!!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11073,10 +11068,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Vuosi"
diff --git a/i18n/zammad.fr-ca.po b/i18n/zammad.fr-ca.po
index f6c53785d..d7caed67d 100644
--- a/i18n/zammad.fr-ca.po
+++ b/i18n/zammad.fr-ca.po
@@ -1287,14 +1287,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Débutant"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1409,6 +1409,20 @@ msgstr ""
 "réglage, vous pouvez ajouter d'autres champs pour lesquels la vérification "
 "de suivi sera exécutée."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1478,6 +1492,14 @@ msgstr "Calendrier "
 msgid "Calendars"
 msgstr "Calendrier"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Paramètres"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1496,6 +1518,12 @@ msgstr ""
 "Il est également possible de modifier l'identification de l'appelant pour "
 "les appels sortants."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Journal des appelants"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2742,6 +2770,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4180,6 +4215,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint "
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Réglages personnels"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5357,10 +5400,6 @@ msgstr ""
 "détection lit l'hôte à partir de la balise <script>. Si vous ne l'incluez "
 "pas via une balise <script>, vous devez spécifier l'hôte."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5974,10 +6013,6 @@ msgstr ""
 "Cliquez simplement sur le marqueur et mettez à jour les mots directement en "
 "place. Prenez s'y plaisir !"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Niveau de karma"
@@ -6419,10 +6454,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Mars"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marquer tout comme mappage lu"
@@ -7131,7 +7162,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7140,7 +7171,7 @@ msgid "No filter."
 msgstr "Aucun filtre."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7155,14 +7186,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Aucun mandataire pour les hôtes suivants."
@@ -7368,14 +7391,6 @@ msgstr "Son de notification"
 msgid "Notifications"
 msgstr "Notifications"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7628,6 +7643,14 @@ msgstr "Originale"
 msgid "Original Formatting"
 msgstr "Formatage d'origine"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Paramètres"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7813,10 +7836,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Coller dans les données CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7876,6 +7895,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7976,10 +8000,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8203,7 +8223,9 @@ msgid "Recent Customer Tickets"
 msgstr "Billets récents de clients"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Journaux récents"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8436,10 +8458,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9011,14 +9029,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9228,10 +9243,6 @@ msgstr "Sons"
 msgid "Source"
 msgstr "Source"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9892,6 +9903,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10925,26 +10944,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Préférences de l'Usager"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11434,8 +11433,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "publié"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11505,10 +11506,6 @@ msgstr "Bravo ! Votre adresse courriel a été vérifiée !"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Bravo ! Votre mot de passe a été changé !"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11522,10 +11519,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Année"
diff --git a/i18n/zammad.fr-fr.po b/i18n/zammad.fr-fr.po
index 11cef7649..48d43bc09 100644
--- a/i18n/zammad.fr-fr.po
+++ b/i18n/zammad.fr-fr.po
@@ -1303,14 +1303,14 @@ msgstr "Paramètres de base"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Débutant"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1426,6 +1426,20 @@ msgstr ""
 "paramètre permet de définir des champs supplémentaires pour le contrôle du "
 "suivi."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1497,6 +1511,14 @@ msgstr "Calendrier"
 msgid "Calendars"
 msgstr "Calendriers"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Paramètres"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1514,6 +1536,12 @@ msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 "L'identifiant de l'émetteur des appels sortants peut aussi être changé. "
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Liste des appels"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2760,6 +2788,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4202,6 +4237,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Point de terminaison"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Paramètres avancés"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5364,10 +5407,6 @@ msgstr ""
 "détection extrait la valeur de l'hôte de la balise <script>. Elle doit être "
 "spécifiée si vous n'utilisez pas cette balise."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5994,10 +6033,6 @@ msgstr ""
 "Cliquer simplement dans la zone marquée and mettez à jour les traductions "
 "directement en ligne. Amusez-vous bien !"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Niveau du Karma"
@@ -6438,10 +6473,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Mars"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Tout marquer en lu"
@@ -7148,7 +7179,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7157,7 +7188,7 @@ msgid "No filter."
 msgstr "Pas de filtres"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7172,14 +7203,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Aucun proxy pour les hôtes suivants."
@@ -7386,14 +7409,6 @@ msgstr "Alert sonore de la notification"
 msgid "Notifications"
 msgstr "Notifications"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7648,6 +7663,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Original Formatting"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Paramètres avancés"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7833,10 +7856,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Coller dans les données du CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7896,6 +7915,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -8001,10 +8025,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Merci de patienter..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8228,7 +8248,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tickets client récents"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Logs récents"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8463,10 +8485,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Les retweets sont convertis en Tickets"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9030,14 +9048,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9251,10 +9266,6 @@ msgstr "Sons"
 msgid "Source"
 msgstr "Source"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9916,6 +9927,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10950,26 +10969,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Préférences Utilisateur"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11461,8 +11460,10 @@ msgid "Will be published"
 msgstr "Sera publié"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Sera publié"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11531,10 +11532,6 @@ msgstr "Wahoo ! Votre adresse email a été vérifiée !"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Wahoo ! Votre mot de passe a été changé !"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11548,10 +11545,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Année"
diff --git a/i18n/zammad.he-il.po b/i18n/zammad.he-il.po
index 8e143972e..7ed231d3b 100644
--- a/i18n/zammad.he-il.po
+++ b/i18n/zammad.he-il.po
@@ -1268,14 +1268,14 @@ msgstr "הגדרות בסיסיות"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "מתחיל"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1382,6 +1382,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1451,6 +1465,14 @@ msgstr "לוח שנה"
 msgid "Calendars"
 msgstr "ילוחות שנה"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "הגדרות"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1467,6 +1489,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "גם מזהה המתקשר של שיחות יוצאות יכול להיות שונה."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "יומן רישום מתקשרים"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2694,6 +2722,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4094,6 +4129,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "נקודת קצה"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "הגדרות אישיות"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5221,10 +5264,6 @@ msgstr ""
 "המארח מהתג <script>. אם אתה לא כולל את זה באמצעות תג <script> אתה צריך לציין "
 "את המארח."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5803,10 +5842,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "אנא לחץ על הסמן כדי לעדכן את המילים במקום. תהנה!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "רמת קרמה"
@@ -6246,10 +6281,6 @@ msgstr "מרץ"
 msgid "March"
 msgstr "מרץ"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "סמן הכל כנקרא"
@@ -6960,7 +6991,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6969,7 +7000,7 @@ msgid "No filter."
 msgstr "ללא מסנן."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6984,14 +7015,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7196,14 +7219,6 @@ msgstr "צליל התראה"
 msgid "Notifications"
 msgstr "התראות"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7453,6 +7468,14 @@ msgstr "מקורי"
 msgid "Original Formatting"
 msgstr "תצורה מקורית"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "הגדרות"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7634,10 +7657,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7697,6 +7716,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "בחר שם עבור היישום, ואנו נעניק לך אסימון ייחודי."
@@ -7793,10 +7817,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8020,7 +8040,9 @@ msgid "Recent Customer Tickets"
 msgstr "כרטיסי לקוחות אחרונים"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "יומני רישום אחרונים"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8251,10 +8273,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8806,14 +8824,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9023,10 +9038,6 @@ msgstr "צלילים"
 msgid "Source"
 msgstr "מקורי"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9665,6 +9676,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10657,26 +10676,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "העדפות משתמש"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11155,8 +11154,10 @@ msgid "Will be published"
 msgstr "יפורסם"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "יפורסם"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11221,10 +11222,6 @@ msgstr "וו הו! כתובת הדוא\"ל שלך אומתה!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "ואו! הסיסמא שלך הוחלפה!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11238,10 +11235,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "שנה לקוח"
diff --git a/i18n/zammad.hi-in.po b/i18n/zammad.hi-in.po
index d2f9b86ff..560b43640 100644
--- a/i18n/zammad.hi-in.po
+++ b/i18n/zammad.hi-in.po
@@ -1253,12 +1253,12 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
-#: db/seeds/settings.rb
-msgid "Beginner"
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
+#: db/seeds/settings.rb
+msgid "Beginner"
 msgstr ""
 
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -1365,6 +1365,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1426,6 +1440,14 @@ msgstr "पंचांग"
 msgid "Calendars"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "सेटिंग्स"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1442,6 +1464,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr " साथ ही आउटबाउंड कॉल की कॉलर आईडी बदली जा सकती है।"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2651,6 +2677,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3993,6 +4026,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr " व्यक्तिगत सेटिंग"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5077,10 +5118,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5648,10 +5685,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6085,10 +6118,6 @@ msgstr "मार्च"
 msgid "March"
 msgstr "मार्च"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6795,7 +6824,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6804,7 +6833,7 @@ msgid "No filter."
 msgstr " कोई फिल्टर नहीं।"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6819,14 +6848,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr " निम्न होस्ट के लिए कोई प्रॉक्सी नहीं।"
@@ -7031,14 +7052,6 @@ msgstr " सूचना ध्वनि"
 msgid "Notifications"
 msgstr " सूचनाएं"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7286,6 +7299,14 @@ msgstr " मूल"
 msgid "Original Formatting"
 msgstr " मूल स्वरूपण"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "सेटिंग्स"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7467,10 +7488,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr " CSV डेटा में चिपकाएँ"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "Pending reached"
@@ -7530,6 +7547,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr " आवेदन के लिए एक नाम चुनें, और हम आपको एक अनूठा टोकन देंगे।"
@@ -7626,10 +7648,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7851,7 +7869,9 @@ msgid "Recent Customer Tickets"
 msgstr " हाल ही के ग्राहक टिकट"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr " हाल ही में लॉग"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8081,10 +8101,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8628,14 +8644,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8843,10 +8856,6 @@ msgstr "ध्वनि"
 msgid "Source"
 msgstr "स्रोत"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9493,6 +9502,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10506,26 +10523,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "उपयोगकर्ता वरीयताएं"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11008,8 +11005,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr " प्रकाशित"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11077,10 +11076,6 @@ msgstr "वू हू! आपका ईमेल पता सत्यापि
 msgid "Woo hoo! Your password has been changed!"
 msgstr "वू हू! आपका पासवर्ड बदल दिया गया है!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11094,10 +11089,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "वर्ष"
diff --git a/i18n/zammad.hr.po b/i18n/zammad.hr.po
index b548df631..73daae882 100644
--- a/i18n/zammad.hr.po
+++ b/i18n/zammad.hr.po
@@ -1257,14 +1257,14 @@ msgstr "Osnovne postavke"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Početnik"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1367,6 +1367,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1430,6 +1444,14 @@ msgstr "Kalendar"
 msgid "Calendars"
 msgstr "Kalendari"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Postavka"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1444,6 +1466,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2661,6 +2687,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3998,6 +4031,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Osobne postavke"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5080,10 +5121,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5651,10 +5688,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6090,10 +6123,6 @@ msgstr "Ožu"
 msgid "March"
 msgstr "ožujak"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Označi sve kao pročitane"
@@ -6794,7 +6823,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6803,7 +6832,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6818,14 +6847,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7030,14 +7051,6 @@ msgstr "Zvuk obavijesti"
 msgid "Notifications"
 msgstr "Obavijesti"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7281,6 +7294,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Postavka"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7462,10 +7483,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "Recently viewed"
@@ -7523,6 +7540,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7613,10 +7635,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7838,7 +7856,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8066,10 +8084,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8605,14 +8619,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8820,10 +8831,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9448,6 +9455,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10418,26 +10433,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10889,7 +10884,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10943,10 +10938,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10960,10 +10951,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "godina"
diff --git a/i18n/zammad.hu.po b/i18n/zammad.hu.po
index 5d5321289..7b4c160c8 100644
--- a/i18n/zammad.hu.po
+++ b/i18n/zammad.hu.po
@@ -1253,14 +1253,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Kezdő"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1363,6 +1363,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1426,6 +1440,14 @@ msgstr "Naptár"
 msgid "Calendars"
 msgstr "Naptárak"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Beállítások"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1440,6 +1462,12 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Hívásnapló"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2663,6 +2691,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4010,6 +4045,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Végpont"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Személyes beállítások"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5094,10 +5137,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5667,10 +5706,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6106,10 +6141,6 @@ msgstr "márc."
 msgid "March"
 msgstr "március"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Összes olvasottnak jelölése"
@@ -6816,7 +6847,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6825,7 +6856,7 @@ msgid "No filter."
 msgstr "Nincs szűrő."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6840,14 +6871,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7052,14 +7075,6 @@ msgstr "Értesítési hang"
 msgid "Notifications"
 msgstr "Figyelmeztetések"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7311,6 +7326,14 @@ msgstr "Eredeti"
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Beállítások"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7492,10 +7515,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7555,6 +7574,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7647,10 +7671,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7872,7 +7892,7 @@ msgid "Recent Customer Tickets"
 msgstr "Az ügyfél előző jegyei"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8101,10 +8121,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8650,14 +8666,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8865,10 +8878,6 @@ msgstr "Hangok"
 msgid "Source"
 msgstr "Forrás"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9495,6 +9504,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10468,26 +10485,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Felhasználó preferenciák"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10942,7 +10939,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10996,10 +10993,6 @@ msgstr "Juhéé! Ellenőrizted az email címedet!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Juhéé! A jelszavad megváltozott!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11013,10 +11006,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Év"
diff --git a/i18n/zammad.is.po b/i18n/zammad.is.po
index 75565cc68..bbe85ef3a 100644
--- a/i18n/zammad.is.po
+++ b/i18n/zammad.is.po
@@ -1261,14 +1261,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Byrjandi"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1373,6 +1373,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1436,6 +1450,14 @@ msgstr "Dagatal"
 msgid "Calendars"
 msgstr "Dagatöl"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Stillingar"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1450,6 +1472,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2671,6 +2697,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4057,6 +4090,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endapunktur"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Persónulegar stillingar"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5185,10 +5226,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5780,10 +5817,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Þú getur smellt á merktan texta og uppfærð orðin í viðmóti. Njóttu!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma stigi"
@@ -6223,10 +6256,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Mars"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Merkja allt sem lesið"
@@ -6935,7 +6964,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6944,7 +6973,7 @@ msgid "No filter."
 msgstr "Engin sía."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6959,14 +6988,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Ekkert vefsel fyrir vél."
@@ -7171,14 +7192,6 @@ msgstr "Tilkynningarhljóð"
 msgid "Notifications"
 msgstr "Tilkynningar"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7426,6 +7439,14 @@ msgstr "Upprunalegt"
 msgid "Original Formatting"
 msgstr "Upprunalega forsnið"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Stillingar"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7608,10 +7629,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Límdu inn CSV gögn"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7671,6 +7688,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Veldu nafn fyrir forrit og við látum þig fá "
@@ -7770,10 +7792,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7997,7 +8015,7 @@ msgid "Recent Customer Tickets"
 msgstr "Nýlegir miðar viðskiptavinar"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8228,10 +8246,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8781,14 +8795,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8998,10 +9009,6 @@ msgstr "Hljóð"
 msgid "Source"
 msgstr "Uppruni"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9646,6 +9653,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10631,26 +10646,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Stillingar notanda"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11118,8 +11113,10 @@ msgid "Will be published"
 msgstr "Verður birt"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Verður birt"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11172,10 +11169,6 @@ msgstr "Jibbí! Netfangið þitt hefur verið staðfest!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Jibbý! Lykilorðinu hefur verið breytt"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11189,10 +11182,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Ár"
diff --git a/i18n/zammad.it-it.po b/i18n/zammad.it-it.po
index c9ecddc9c..1e1806d3e 100644
--- a/i18n/zammad.it-it.po
+++ b/i18n/zammad.it-it.po
@@ -1300,14 +1300,14 @@ msgstr "Impostazioni Base"
 msgid "Before you mention a user, please select a group."
 msgstr "Prima di citare un utente devi selezionare un gruppo."
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Principiante"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr "Campana"
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1424,6 +1424,20 @@ msgstr ""
 "tramite l'oggetto di un'e-mail. Con questa impostazione è possibile "
 "aggiungere più campi per i quali verrà eseguito il controllo di follow-up."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1489,6 +1503,14 @@ msgstr "Calendario"
 msgid "Calendars"
 msgstr "Calendari"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Impostazioni"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr "Chiamata da %s per %s"
@@ -1503,6 +1525,12 @@ msgstr "URL di richiamata"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Anche l'ID chiamante per le chiamate in uscita può essere modificato."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Registro chiamate"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2791,6 +2819,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr "Definisce un filtro di postmaster."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr "Definisce il nome dell'indice Elasticsearch."
@@ -4370,6 +4405,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Impostazioni avanzate"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5519,10 +5562,6 @@ msgstr ""
 "L'auto-rilevamento legge l'host dal tag <script>. Se non lo includi tramite "
 "un tag <script>, devi specificare l'host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -6129,10 +6168,6 @@ msgstr ""
 "cliccare all'interno della cornice, e sostituirlo con la traduzione che si "
 "vuole. Buon divertimento!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma Level"
@@ -6570,10 +6605,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marzo"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Segna tutti come già letti"
@@ -7284,7 +7315,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7293,7 +7324,7 @@ msgid "No filter."
 msgstr "Nessun filtro."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7308,14 +7339,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Nessun proxy per gli host seguenti."
@@ -7520,14 +7543,6 @@ msgstr "Suono notifica"
 msgid "Notifications"
 msgstr "Notifiche"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7778,6 +7793,14 @@ msgstr "Originale"
 msgid "Original Formatting"
 msgstr "Formattazione Originale"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Impostazioni avanzate"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7959,10 +7982,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Incolla qui dentro i dati CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -8020,6 +8039,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Scegli un nome per l'applicazione e ti forniremo un token univoco."
@@ -8119,10 +8143,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Attendere prego…"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8348,7 +8368,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tickets più recenti"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Logs recenti"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8583,10 +8605,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets sono convertiti in Tickets"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9143,14 +9161,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9360,10 +9375,6 @@ msgstr "Suoni"
 msgid "Source"
 msgstr "Sorgente"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -10015,6 +10026,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -11035,26 +11054,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferenze Utente"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11520,8 +11519,10 @@ msgid "Will be published"
 msgstr "Sarà pubblicato"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Sarà pubblicato"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11587,10 +11588,6 @@ msgstr "Bene! la tua email è stata verificata!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Bene! la tua password è stata modificata!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11604,10 +11601,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Anno"
@@ -12882,6 +12875,9 @@ msgstr "... dell'intera area di testo"
 msgid "∅ Waiting time today"
 msgstr "∅ Tempi di attesa - Oggi"
 
+#~ msgid "Bell"
+#~ msgstr "Campana"
+
 #~ msgid ""
 #~ "%s will only allow access via OAuth. Password-based access has not been "
 #~ "supported since %s."
diff --git a/i18n/zammad.ja.po b/i18n/zammad.ja.po
index dc57dee05..d2cf28a3d 100644
--- a/i18n/zammad.ja.po
+++ b/i18n/zammad.ja.po
@@ -1277,14 +1277,14 @@ msgstr "基本設定"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "ビギナー"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1400,6 +1400,20 @@ msgstr ""
 "す。この設定によって追加のフォローアップチェックをどの項目で有効にするのか設"
 "定することができます。"
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1471,6 +1485,14 @@ msgstr "カレンダー"
 msgid "Calendars"
 msgstr "カレンダー"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "設定"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1487,6 +1509,12 @@ msgstr "コールバックURL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "外部呼び出しの呼出しIDも変更可能です。"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "電話履歴"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2716,6 +2744,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4126,6 +4161,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "エンドポイント"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "個人設定"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5269,10 +5312,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5863,10 +5902,6 @@ msgid ""
 msgstr ""
 "マーカー内をクリックして、単語をアップデートしてください。 お楽しみください！"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "カルマのレベル"
@@ -6306,10 +6341,6 @@ msgstr "3月"
 msgid "March"
 msgstr "3月"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "全てを既読として印付けする"
@@ -7020,7 +7051,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7029,7 +7060,7 @@ msgid "No filter."
 msgstr "フィルターなし。"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7044,14 +7075,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "以下のホストはプロキシを除外します。"
@@ -7256,14 +7279,6 @@ msgstr "通知音"
 msgid "Notifications"
 msgstr "通知"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7513,6 +7528,14 @@ msgstr "オリジナル"
 msgid "Original Formatting"
 msgstr "独自フォーマット"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "設定"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7694,10 +7717,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "CSVデータに貼り付ける"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7757,6 +7776,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7856,10 +7880,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "お待ちください..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8083,7 +8103,9 @@ msgid "Recent Customer Tickets"
 msgstr "最近の顧客チケット"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "最近のログ"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8316,10 +8338,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "リツイートはチケットに変換されました"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8874,14 +8892,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9091,10 +9106,6 @@ msgstr "音"
 msgid "Source"
 msgstr "ソース"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9735,6 +9746,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10726,26 +10745,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "ユーザー基本設定"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11228,8 +11227,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "公開済み"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11296,10 +11297,6 @@ msgstr "やった！ メールアドレスが確認できました！"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "やったぁ！ パスワードが変更されました！"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11313,10 +11310,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "年"
diff --git a/i18n/zammad.ko-kr.po b/i18n/zammad.ko-kr.po
index 5291deb85..04be05ede 100644
--- a/i18n/zammad.ko-kr.po
+++ b/i18n/zammad.ko-kr.po
@@ -2,8 +2,8 @@ msgid ""
 msgstr ""
 "Project-Id-Version: zammad\n"
 "POT-Creation-Date: \n"
-"PO-Revision-Date: 2022-01-24 14:37+0000\n"
-"Last-Translator: 두리아범 <laislavonita@gmail.com>\n"
+"PO-Revision-Date: 2022-02-18 07:02+0000\n"
+"Last-Translator: 황윤성 <hys@osbusiness.net>\n"
 "Language-Team: Korean <https://translations.zammad.org/projects/zammad/"
 "zammad-development/ko/>\n"
 "Language: ko-kr\n"
@@ -52,13 +52,13 @@ msgid ""
 "filesystem. You can switch between the modules even on a system that is "
 "already in production without any loss of data."
 msgstr ""
+"\"데이터베이스\"는 모든 첨부 파일을 데이터베이스에 저장합니다(많은 양의 데이터 저장에는 권장되지 않음).  \"파일 시스템\"은 파일 "
+"시스템에 데이터를 저장합니다.  이미 프로덕션인 시스템에서도 데이터 손실 없이 모듈 간에 전환할 수 있습니다."
 
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
-#, fuzzy
-#| msgid "%s Api Token"
 msgid "%s API Token"
-msgstr "%s Api Token"
+msgstr "%s API Token"
 
 #: app/assets/javascripts/app/views/integration/exchange_wizard.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
@@ -1278,14 +1278,14 @@ msgstr "기본설정"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "초보자"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1400,6 +1400,20 @@ msgstr ""
 "기본적으로 추적 검사는 이메일의 제목을 통해 이루어집니다. 이 설정을 사용하면 "
 "후속 검사가 실행됩니다있는 더 많은 필드를 추가 할 수 있습니다."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1469,6 +1483,14 @@ msgstr "달력"
 msgid "Calendars"
 msgstr "달력"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "설정"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1485,6 +1507,12 @@ msgstr "콜백 URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "또한 아웃 바운드 통화의 발신자 ID는 변경 될 수 있습니다."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "발신자 로그"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2712,6 +2740,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4125,6 +4160,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "엔드 포인트"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "고급 설정"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5262,10 +5305,6 @@ msgstr ""
 "는 <script> 태그에서 호스트를 읽습니다. 당신이 <script>를 통해 그것을 포함하"
 "지 않는 경우 호스트를 지정해야합니다 태그."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5854,10 +5893,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "그냥 마커로 클릭하고 바로 자리에 단어를 업데이트합니다. 즐겨!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "카르마 레벨"
@@ -6297,10 +6332,6 @@ msgstr "월"
 msgid "March"
 msgstr "3월"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "마크는 모든 읽기로"
@@ -7009,7 +7040,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7018,7 +7049,7 @@ msgid "No filter."
 msgstr "필터 없음."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7033,14 +7064,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "다음 호스트에 대한 프록시 없습니다."
@@ -7245,14 +7268,6 @@ msgstr "알림 소리"
 msgid "Notifications"
 msgstr "알림"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7500,6 +7515,14 @@ msgstr "기발한"
 msgid "Original Formatting"
 msgstr "원래 서식"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "고급 설정"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7681,10 +7704,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "CSV 데이터에 붙여 넣기"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7744,6 +7763,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7841,10 +7865,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8068,7 +8088,9 @@ msgid "Recent Customer Tickets"
 msgstr "최근 고객 Ticket"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "최근 로그"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8299,10 +8321,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8862,14 +8880,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9079,10 +9094,6 @@ msgstr "사운드"
 msgid "Source"
 msgstr "출처"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9732,6 +9743,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10748,26 +10767,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "사용자 환경 설정"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11249,8 +11248,10 @@ msgid "Will be published"
 msgstr "게시 예정"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "게시 예정"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11316,10 +11317,6 @@ msgstr "~이 우! 귀하의 이메일 주소가 확인되었습니다!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "당신의 비밀번호가 변경되었습니다!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11333,10 +11330,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "년"
diff --git a/i18n/zammad.lt.po b/i18n/zammad.lt.po
index 70d67d93e..4c2fd80ac 100644
--- a/i18n/zammad.lt.po
+++ b/i18n/zammad.lt.po
@@ -1248,14 +1248,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Naujokas"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1358,6 +1358,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1419,6 +1433,14 @@ msgstr "Kalendorius"
 msgid "Calendars"
 msgstr "Kalendoriai"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Nustatymai"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1433,6 +1455,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2640,6 +2666,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3975,6 +4008,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Endpoint Settings"
+msgstr "Nustatymai"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5051,10 +5092,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5622,10 +5659,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6063,10 +6096,6 @@ msgstr "Kov"
 msgid "March"
 msgstr "Kovas"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6767,7 +6796,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6776,7 +6805,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6791,14 +6820,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7003,14 +7024,6 @@ msgstr "Pranešimo garsas"
 msgid "Notifications"
 msgstr "Pranešimai"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7254,6 +7267,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Nustatymai"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7435,10 +7456,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7498,6 +7515,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7592,10 +7614,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7817,7 +7835,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8045,10 +8063,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8586,14 +8600,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8801,10 +8812,6 @@ msgstr "Garsai"
 msgid "Source"
 msgstr "Šaltinis"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9429,6 +9436,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10399,26 +10414,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10872,8 +10867,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "publikuotas"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -10926,10 +10923,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10943,10 +10936,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Metai"
diff --git a/i18n/zammad.lv.po b/i18n/zammad.lv.po
index 2c2df902a..0cf086259 100644
--- a/i18n/zammad.lv.po
+++ b/i18n/zammad.lv.po
@@ -1201,12 +1201,12 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
-#: db/seeds/settings.rb
-msgid "Beginner"
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
+#: db/seeds/settings.rb
+msgid "Beginner"
 msgstr ""
 
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -1311,6 +1311,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1370,6 +1384,14 @@ msgstr "Kalendārs"
 msgid "Calendars"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Iestatījumi"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1384,6 +1406,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2575,6 +2601,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3904,6 +3937,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Endpoint Settings"
+msgstr "Iestatījumi"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -4974,10 +5015,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5541,10 +5578,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -5970,10 +6003,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marts"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6664,7 +6693,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6673,7 +6702,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6688,14 +6717,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -6900,14 +6921,6 @@ msgstr ""
 msgid "Notifications"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7151,6 +7164,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Iestatījumi"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7332,10 +7353,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr ""
@@ -7391,6 +7408,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7481,10 +7503,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7698,7 +7716,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -7924,10 +7942,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8459,14 +8473,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8672,10 +8683,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9288,6 +9295,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10252,26 +10267,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 msgid "User could not be created."
@@ -10719,7 +10714,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10773,10 +10768,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10790,10 +10781,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Gads"
diff --git a/i18n/zammad.ms-my.po b/i18n/zammad.ms-my.po
index 94a4d792d..a3258dff5 100644
--- a/i18n/zammad.ms-my.po
+++ b/i18n/zammad.ms-my.po
@@ -1225,14 +1225,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Pemula"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1337,6 +1337,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1400,6 +1414,14 @@ msgstr "Kalendar"
 msgid "Calendars"
 msgstr "Kalendar"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Call Settings"
+msgstr "Tetapan Peribadi"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1414,6 +1436,10 @@ msgstr ""
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2627,6 +2653,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3964,6 +3997,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Tetapan Peribadi"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5036,10 +5077,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5607,10 +5644,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6042,10 +6075,6 @@ msgstr "Mac"
 msgid "March"
 msgstr "Mac"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6748,7 +6777,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6757,7 +6786,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6772,14 +6801,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -6984,14 +7005,6 @@ msgstr ""
 msgid "Notifications"
 msgstr "Notifikasi"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7237,6 +7250,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Other Settings"
+msgstr "Tetapan Peribadi"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7416,10 +7437,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "Recently viewed"
@@ -7477,6 +7494,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7567,10 +7589,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7790,7 +7808,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8019,10 +8037,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8558,14 +8572,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8771,10 +8782,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9399,6 +9406,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10371,26 +10386,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Pilihan Pengguna"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10840,7 +10835,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10894,10 +10889,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10911,10 +10902,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Tahun"
diff --git a/i18n/zammad.nl-nl.po b/i18n/zammad.nl-nl.po
index 11103256f..55d394134 100644
--- a/i18n/zammad.nl-nl.po
+++ b/i18n/zammad.nl-nl.po
@@ -1307,14 +1307,14 @@ msgstr "Basisinstellingen"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Beginner"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1431,6 +1431,20 @@ msgstr ""
 "instelling kunt u meer velden toevoegen waarvoor de nacontrole wordt "
 "uitgevoerd."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1501,6 +1515,14 @@ msgstr "Kalender"
 msgid "Calendars"
 msgstr "Kalenders"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Instellingen"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1517,6 +1539,12 @@ msgstr "Terugroepadres"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Ook de beller id van uitgaande gesprekken kan worden gewijzigd."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Beller logboek"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2759,6 +2787,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4188,6 +4223,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Eindpunt"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Expert Settings"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5360,10 +5403,6 @@ msgstr ""
 "%s. De automatische herkenning leest de host uit de <script> tag. Als je het "
 "niet opneemt via een <script> tag moet je de host opgeven."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5983,10 +6022,6 @@ msgstr ""
 "Klik gewoon in de marker en update de woorden gewoon op zijn plaats. "
 "Genieten!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma Niveau"
@@ -6428,10 +6463,6 @@ msgstr "mrt"
 msgid "March"
 msgstr "maart"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Markeer alles als gelezen"
@@ -7142,7 +7173,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7151,7 +7182,7 @@ msgid "No filter."
 msgstr "Geen filter"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7166,14 +7197,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Geen Proxy voor de volgende hosts"
@@ -7378,14 +7401,6 @@ msgstr "Meldings Geluid"
 msgid "Notifications"
 msgstr "Notificaties"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7635,6 +7650,14 @@ msgstr "Origineel"
 msgid "Original Formatting"
 msgstr "Originele opmaak"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Expert Settings"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7819,10 +7842,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Plakken in CSV-gegevens"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7882,6 +7901,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Kies een naam voor de applicatie, dan geven we u een unieke token."
@@ -7984,10 +8008,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "wachten..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8211,7 +8231,9 @@ msgid "Recent Customer Tickets"
 msgstr "Recente klantTickets"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Recente logs"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8446,10 +8468,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets worden omgezet in tickets."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9012,14 +9030,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9231,10 +9246,6 @@ msgstr "Geluiden"
 msgid "Source"
 msgstr "Bron"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9892,6 +9903,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10925,26 +10944,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Gebruikersvoorkeuren"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11432,8 +11431,10 @@ msgid "Will be published"
 msgstr "zal worden gepubliceerd."
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "zal worden gepubliceerd."
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11502,10 +11503,6 @@ msgstr "Joo hoo! Je emailadres is geverifieerd!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo hoo! Uw wachtwoord is veranderd!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11519,10 +11516,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Jaar"
diff --git a/i18n/zammad.no-no.po b/i18n/zammad.no-no.po
index 5711f25e7..3d484ba4f 100644
--- a/i18n/zammad.no-no.po
+++ b/i18n/zammad.no-no.po
@@ -1304,14 +1304,14 @@ msgstr "Basisinnstillinger"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Nybegynner"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1428,6 +1428,20 @@ msgstr ""
 "Med denne innstillingen kan du legge til flere felter som det skal tas "
 "hensyn til."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1498,6 +1512,14 @@ msgstr "Kalender"
 msgid "Calendars"
 msgstr "Kalender"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Innstillinger"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1514,6 +1536,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Caller-ID på utgående samtaler kan også endres."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Samtalelogg"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2755,6 +2783,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4178,6 +4213,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endepunkt"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Ekspertinnstillinger"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5338,10 +5381,6 @@ msgstr ""
 "Vertsadressen hentes fra <script>-taggen. Hvis du ikke legger inn en "
 "<script>-tag, må du spesifisere vertsadressen."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5956,10 +5995,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Klikk på markøren og oppdatert ordet der det er. Kos deg!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma-nivå"
@@ -6401,10 +6436,6 @@ msgstr "mar"
 msgid "March"
 msgstr "mars"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Merk alle som lest"
@@ -7113,7 +7144,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7122,7 +7153,7 @@ msgid "No filter."
 msgstr "Ingen filter. "
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7137,14 +7168,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Ingen proxy for følgende verter."
@@ -7349,14 +7372,6 @@ msgstr "Notifikasjonslyd"
 msgid "Notifications"
 msgstr "Notifikasjoner"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7606,6 +7621,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Original formatering"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Ekspertinnstillinger"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7789,10 +7812,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Lim inn CSV data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7852,6 +7871,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Velg et navn for applikasjonen, og vi gir deg et unikt tilgangstoken."
@@ -7950,10 +7974,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8177,7 +8197,9 @@ msgid "Recent Customer Tickets"
 msgstr "Siste kundehenvendelser"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Siste logger"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8411,10 +8433,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets konverteres til saker"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8976,14 +8994,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9195,10 +9210,6 @@ msgstr "Lyder"
 msgid "Source"
 msgstr "Kilde"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9854,6 +9865,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10882,26 +10901,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Brukerinnstillinger"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11389,8 +11388,10 @@ msgid "Will be published"
 msgstr "Vil bli publisert"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Vil bli publisert"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11457,10 +11458,6 @@ msgstr "E-postadressen din er bekreftet!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Flott! Ditt passord har blitt endret."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11474,10 +11471,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "År"
diff --git a/i18n/zammad.pl.po b/i18n/zammad.pl.po
index e78f1281e..9ec5bcde2 100644
--- a/i18n/zammad.pl.po
+++ b/i18n/zammad.pl.po
@@ -1304,14 +1304,14 @@ msgstr "Ustawienia Podstawowe"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Początkujący"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1428,6 +1428,20 @@ msgstr ""
 "wiadomości e-mail. Dzięki temu ustawieniu można dodać więcej pól, dla "
 "których zostanie wykonana kontrola następcza."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1497,6 +1511,14 @@ msgstr "Kalendarz"
 msgid "Calendars"
 msgstr "Kalendarze"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Ustawienia"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1513,6 +1535,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Można również zmienić identyfikator rozmówcy połączeń wychodzących."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Logi połączeń"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2756,6 +2784,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4191,6 +4226,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Punkt końcowy"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Ustawienia zaawansowane"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5358,10 +5401,6 @@ msgstr ""
 "przypadku %s. Automatyczne wykrycie odczytuje nazwę hosta z tagu <script> . "
 "Jeżeli nie zawarłeś jest za pomocą tagu <script>, musisz określić host-a."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5979,10 +6018,6 @@ msgstr ""
 "Po prostu kliknij w oznaczony tekst i już możesz wstawiać tłumaczenie. Miłej "
 "pracy!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Poziom Karmy"
@@ -6423,10 +6458,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Marzec"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Zaznacz wszystko jako przeczytane"
@@ -7137,7 +7168,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7146,7 +7177,7 @@ msgid "No filter."
 msgstr "bez filtra"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7161,14 +7192,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Brak pełnomocnictwa dla następujących hostów."
@@ -7373,14 +7396,6 @@ msgstr "Dźwięk powiadomienia"
 msgid "Notifications"
 msgstr "Powiadomienia"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7630,6 +7645,14 @@ msgstr "oryginał"
 msgid "Original Formatting"
 msgstr "Oryginalne formatowanie"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Ustawienia zaawansowane"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7814,10 +7837,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Wklej zawartość pliku CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7877,6 +7896,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Wybierz nazwę dla aplikacji, my przygotujemy Ci unikalny token."
@@ -7979,10 +8003,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Proszę czekać..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8206,7 +8226,9 @@ msgid "Recent Customer Tickets"
 msgstr "Ostatnie Zgłoszenia Klienta"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Ostatnie logi"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8441,10 +8463,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweety są konwertowane na bilety"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9010,14 +9028,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9229,10 +9244,6 @@ msgstr "Dźwięki"
 msgid "Source"
 msgstr "Źródłowy"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9889,6 +9900,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10919,26 +10938,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Ustawienia użytkownika"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11424,8 +11423,10 @@ msgid "Will be published"
 msgstr "Będzie opublikowany"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Będzie opublikowany"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11493,10 +11494,6 @@ msgstr "Woo hoo! Twój adres email został zweryfikowany!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Twoje hasło zostało zmienione!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11510,10 +11507,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Rok"
diff --git a/i18n/zammad.pt-br.po b/i18n/zammad.pt-br.po
index f51882784..7cf832373 100644
--- a/i18n/zammad.pt-br.po
+++ b/i18n/zammad.pt-br.po
@@ -1262,14 +1262,14 @@ msgstr "Configurações básicas\t"
 msgid "Before you mention a user, please select a group."
 msgstr "Antes de mencionar um usuário, por favor selecione um grupo."
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Iniciante"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1377,6 +1377,20 @@ msgstr ""
 "mail. Com estas configurações, você pode adicionar mais campos sobre os "
 "quais a verificação de acompanhamento será executada."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1438,6 +1452,14 @@ msgstr "Calendário"
 msgid "Calendars"
 msgstr "Calendários"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Configurações"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1452,6 +1474,12 @@ msgstr "URL de chamada"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "O identificador de chamadas de saída também pode ser alterado."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Log de chamadas"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2664,6 +2692,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4046,6 +4081,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Configurações Avançadas"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5149,10 +5192,6 @@ msgstr ""
 "host da tag <script>. Caso você não inclua via <script> será necessário "
 "especificar o host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5748,10 +5787,6 @@ msgstr ""
 "Clique nas marcações e atualize o texto digitando-o no próprio local. Bom "
 "trabalho!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nível de Karma"
@@ -6185,10 +6220,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Março"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marcar todas como lida"
@@ -6879,7 +6910,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6888,7 +6919,7 @@ msgid "No filter."
 msgstr "Sem filtro."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6903,14 +6934,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Nenhum proxy para os seguintes hosts."
@@ -7115,14 +7138,6 @@ msgstr "Notificaçoes"
 msgid "Notifications"
 msgstr "Notificações"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7367,6 +7382,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Formato Original"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Configurações Avançadas"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7548,10 +7571,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Colar em .CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr "Meus Tickets Pendentes"
@@ -7609,6 +7628,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7702,10 +7726,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Por favor, aguarde…"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7921,7 +7941,9 @@ msgid "Recent Customer Tickets"
 msgstr "CHAMADOS DE CLIENTES RECENTES"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Logs recentes"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8149,10 +8171,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets são convertidos em Tickets."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8690,14 +8708,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8908,10 +8923,6 @@ msgstr "Sons"
 msgid "Source"
 msgstr "Origem"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9545,6 +9556,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10567,26 +10586,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferência de Usuários"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 msgid "User could not be created."
@@ -11081,8 +11080,10 @@ msgid "Will be published"
 msgstr "Será publicado"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Será publicado"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11151,10 +11152,6 @@ msgstr "Agora sim! Seu e-mail está verificado!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Agora sim! Sua senha foi modificada!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11168,10 +11165,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Ano"
diff --git a/i18n/zammad.pt-pt.po b/i18n/zammad.pt-pt.po
index 226846b18..5c7c3e4b8 100644
--- a/i18n/zammad.pt-pt.po
+++ b/i18n/zammad.pt-pt.po
@@ -1305,14 +1305,14 @@ msgstr "Configurações básicas"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Iniciante"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1428,6 +1428,20 @@ msgstr ""
 "e-mail. Com esta configuração, você pode adicionar mais campos para os quais "
 "a verificação de acompanhamento será executada."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1497,6 +1511,14 @@ msgstr "Calendário"
 msgid "Calendars"
 msgstr "Calendars"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Configurações"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1513,6 +1535,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Também o identificador de chamadas de saída pode ser alterado."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Histórico de chamadas"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2757,6 +2785,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4192,6 +4227,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Ponto final"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Configurações avançadas"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5362,10 +5405,6 @@ msgstr ""
 "detecção lê o host da tag <script>. Se você não o incluir através de uma tag "
 "<script>, você precisa especificar o host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5989,10 +6028,6 @@ msgstr ""
 "Simplesmente clique no marcador e atualize as palavras no espaço apropriado. "
 "Aproveite"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nivel de carma"
@@ -6434,10 +6469,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Março"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marcar todas como lidas."
@@ -7148,7 +7179,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7157,7 +7188,7 @@ msgid "No filter."
 msgstr "No filter."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7172,14 +7203,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Nenhum proxy para os seguintes hosts."
@@ -7384,14 +7407,6 @@ msgstr "Som de Notificação"
 msgid "Notifications"
 msgstr "Notifications"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7642,6 +7657,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Formatação original"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Configurações avançadas"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7826,10 +7849,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Colar em dados CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7889,6 +7908,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7992,10 +8016,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Aguarde por favor..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8219,7 +8239,9 @@ msgid "Recent Customer Tickets"
 msgstr "Chamados recentes do cliente"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Recent logs"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8454,10 +8476,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets são convertidos em tickets"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9022,14 +9040,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9241,10 +9256,6 @@ msgstr "Sounds"
 msgid "Source"
 msgstr "Fonte"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9902,6 +9913,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10936,26 +10955,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "User Preferences"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11444,8 +11443,10 @@ msgid "Will be published"
 msgstr "Será publicado"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Será publicado"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11512,10 +11513,6 @@ msgstr "Parabéns! Seu endereço de email foi verificado!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Parabéns!  Sua senha foi alterada!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11529,10 +11526,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Ano"
diff --git a/i18n/zammad.ro-ro.po b/i18n/zammad.ro-ro.po
index ad568d723..366f566ea 100644
--- a/i18n/zammad.ro-ro.po
+++ b/i18n/zammad.ro-ro.po
@@ -1281,14 +1281,14 @@ msgstr "Setări de Baza"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Începător"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1405,6 +1405,20 @@ msgstr ""
 "subiectului email-ului. Cu această setare puteți adăuga mai multe câmpuri "
 "pentru care se va face verificarea răspunsului la un tichet."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1475,6 +1489,14 @@ msgstr "Calendar"
 msgid "Calendars"
 msgstr "Calendare"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Setări"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1491,6 +1513,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "De asemenea și Caller ID-ul pentru apelurile date poate fi schimbat"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Registrul apelantului"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2722,6 +2750,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4154,6 +4189,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Punct final"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Setări personale"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5298,10 +5341,6 @@ msgstr ""
 "detection reads out the host from the <script> tag. If you don't include it "
 "via a <script> tag you need to specify the host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5896,10 +5935,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nivelul Karmei"
@@ -6335,10 +6370,6 @@ msgstr "Mart"
 msgid "March"
 msgstr "Martie"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Marchează ca citite"
@@ -7047,7 +7078,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7056,7 +7087,7 @@ msgid "No filter."
 msgstr "Niciun filtru"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7071,14 +7102,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Nu folosi proxy pentru următoarele host-uri."
@@ -7283,14 +7306,6 @@ msgstr "Sunet de notificare"
 msgid "Notifications"
 msgstr "Notificări"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7538,6 +7553,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Aspect inițială "
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Setări"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7719,10 +7742,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Inserați datele CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7782,6 +7801,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Alege un nume pentru aplicație, și-ți vom furniza un token unic."
@@ -7884,10 +7908,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Te rog așteaptă..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8111,7 +8131,9 @@ msgid "Recent Customer Tickets"
 msgstr "Tichetele recente ale clienților"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Jurnale recente"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8344,10 +8366,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8911,14 +8929,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9128,10 +9143,6 @@ msgstr "Sunete"
 msgid "Source"
 msgstr "Sursă"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9786,6 +9797,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10816,26 +10835,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Preferințele Utilizatorului"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11321,8 +11320,10 @@ msgid "Will be published"
 msgstr "Va fi publicat"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Va fi publicat"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11390,10 +11391,6 @@ msgstr "Woo hoo! Adresa de e-mail a dvs. a fost verificată!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Parola ta a fost schimbată!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11407,10 +11404,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "An"
diff --git a/i18n/zammad.ru.po b/i18n/zammad.ru.po
index dd053cde1..538c5698b 100644
--- a/i18n/zammad.ru.po
+++ b/i18n/zammad.ru.po
@@ -1332,14 +1332,14 @@ msgstr "Основные настройки"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Начинающий"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1455,6 +1455,20 @@ msgstr ""
 "этой настройки вы можете добавить больше полей, для которых будет "
 "выполняться проверка."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1524,6 +1538,14 @@ msgstr "Календарь"
 msgid "Calendars"
 msgstr "Календарь"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Параметры"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1540,6 +1562,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Also caller id of outbound calls can be changed."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Caller log"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2786,6 +2814,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4228,6 +4263,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Расширенные настройки"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5400,10 +5443,6 @@ msgstr ""
 "Автоопределение считывает хост из тега <script>. Если вы не включили его "
 "через тег <script>, вам нужно указать хост."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -6024,10 +6063,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Нажмите на поле и просто введите необходимый перевод."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Уровень кармы"
@@ -6470,10 +6505,6 @@ msgstr "Мар"
 msgid "March"
 msgstr "Март"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "отметить все как прочитанное"
@@ -7184,7 +7215,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7193,7 +7224,7 @@ msgid "No filter."
 msgstr "Без фильтра"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7208,14 +7239,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Не использовать прокси для следующих хостов."
@@ -7420,14 +7443,6 @@ msgstr "ЗВУК УВЕДОМЛЕНИЯ"
 msgid "Notifications"
 msgstr "Оповещения"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7678,6 +7693,14 @@ msgstr "оригинал"
 msgid "Original Formatting"
 msgstr "Оригинальный формат"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Расширенные настройки"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7861,10 +7884,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Вставьте данные в CSV формате"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7924,6 +7943,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Выберите имя для приложения, и мы дадим вам уникальный токен."
@@ -8025,10 +8049,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Подождите пожалуйста..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8250,7 +8270,9 @@ msgid "Recent Customer Tickets"
 msgstr "Недавние тикеты клиентов"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Последние логи"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8485,10 +8507,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Ретвиты конвертируются в тикеты"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9054,14 +9072,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9273,10 +9288,6 @@ msgstr "Звуки"
 msgid "Source"
 msgstr "Оригинал"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9933,6 +9944,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10967,26 +10986,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Пользовательские настройки"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11474,8 +11473,10 @@ msgid "Will be published"
 msgstr "Будет опубликовано"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Будет опубликовано"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11543,10 +11544,6 @@ msgstr "Ура! Ваш почтовый адрес проверен успешн
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Ура! Ваш пароль был изменён!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11560,10 +11557,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Год"
diff --git a/i18n/zammad.rw.po b/i18n/zammad.rw.po
index 008970e0d..d4c88fb4a 100644
--- a/i18n/zammad.rw.po
+++ b/i18n/zammad.rw.po
@@ -1280,14 +1280,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "umutangizi"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1403,6 +1403,20 @@ msgstr ""
 "wa murandasi. Ukoresheje iri genamiterere ushobora kongera ibice binini "
 "nabyo bizakorerwa ubugenzuzi"
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1473,6 +1487,14 @@ msgstr "ingengabihe"
 msgid "Calendars"
 msgstr "ingengabihe"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Igenamiterere"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1489,6 +1511,12 @@ msgstr " URL yo kongera guhamagar"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "ikirango cy'uhamagara hanze gishobora guhindurwa"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "abahamagaye"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2726,6 +2754,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4156,6 +4191,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "impera"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Igenamiterere ry'umuntu ku giti cye"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5316,10 +5359,6 @@ msgstr ""
 "uwakira hakoreshejwe akamenyetso  <script>. Niba utabikoze ugendeye ku "
 "kamenyetso  <script> ugomba kugaragaza uwakira."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5924,10 +5963,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "kanda gusa ahagenwe hanyuma uvugurure amagambo arimo. Ryoherwa!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Urwego rw'ibikorwa bya muntu"
@@ -6370,10 +6405,6 @@ msgstr "Werurwe"
 msgid "March"
 msgstr "werurwe"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Shyiraho akamenyestso nk'aho  byasomwe"
@@ -7082,7 +7113,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7091,7 +7122,7 @@ msgid "No filter."
 msgstr "nta muyunguruzi"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7106,14 +7137,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "nta tsinda rya hafi ku bakira bakurikira"
@@ -7318,14 +7341,6 @@ msgstr "Ijwi rimenyesha"
 msgid "Notifications"
 msgstr "imenyesha"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7575,6 +7590,14 @@ msgstr "Umwimerere"
 msgid "Original Formatting"
 msgstr "Ihanagura ry'umwimerere"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Igenamiterere"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7756,10 +7779,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Omeka mu mbonwa za CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7819,6 +7838,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7917,10 +7941,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8144,7 +8164,9 @@ msgid "Recent Customer Tickets"
 msgstr "amatike ya vuba y'abakiriya"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "ibyakozwe bya vuba"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8377,10 +8399,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8943,14 +8961,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9160,10 +9175,6 @@ msgstr "amajwi"
 msgid "Source"
 msgstr "isoko"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9806,6 +9817,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10834,26 +10853,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "amahitamo y'umukoresha"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11340,8 +11339,10 @@ msgid "Will be published"
 msgstr "bizatangazwa"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "bizatangazwa"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11411,10 +11412,6 @@ msgstr "Byiza! Umwirondoro wa murandasi wawe wa genzuwe"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Byiza! Ijambo ryawe ry'ibanga ryahinduwe!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11428,10 +11425,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Umwaka"
diff --git a/i18n/zammad.sk.po b/i18n/zammad.sk.po
index 9425604a6..527655633 100644
--- a/i18n/zammad.sk.po
+++ b/i18n/zammad.sk.po
@@ -1254,14 +1254,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Začiatočník"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1378,6 +1378,20 @@ msgstr ""
 "predmetu e-mailu. Týmto nastavením môžete pridať ďalšie polia, pre ktoré sa "
 "vykoná následná kontrola."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1448,6 +1462,14 @@ msgstr "Kalendár"
 msgid "Calendars"
 msgstr "Kalendáre"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Nastavenia"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1464,6 +1486,12 @@ msgstr "Spätná URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Tiež je možné zmeniť ID volajúceho na odchádzajúce hovory."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Záznam volajúcich"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2693,6 +2721,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4044,6 +4079,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Osobné nastavenia"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5147,10 +5190,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5718,10 +5757,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6157,10 +6192,6 @@ msgstr "mar"
 msgid "March"
 msgstr "Marec"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6865,7 +6896,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6874,7 +6905,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6889,14 +6920,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7101,14 +7124,6 @@ msgstr "Zvuk upozornenia"
 msgid "Notifications"
 msgstr "Upozornenia"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7352,6 +7367,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Nastavenia"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7533,10 +7556,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7596,6 +7615,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Vyberte meno pre aplikáciu a bude jej priradený unikátny token."
@@ -7688,10 +7712,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7911,7 +7931,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8142,10 +8162,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8691,14 +8707,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8904,10 +8917,6 @@ msgstr "Zvuky"
 msgid "Source"
 msgstr "Pôvodné"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9536,6 +9545,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10508,26 +10525,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10981,8 +10978,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "publikovaný"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11035,10 +11034,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11052,10 +11047,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Rok"
diff --git a/i18n/zammad.sl.po b/i18n/zammad.sl.po
index 9ff083d80..0f4ec7bd4 100644
--- a/i18n/zammad.sl.po
+++ b/i18n/zammad.sl.po
@@ -1308,14 +1308,14 @@ msgstr "Osnovne nastavitve"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Začetnik"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1432,6 +1432,20 @@ msgstr ""
 "nastavitvijo lahko dodate več polj, za katera bo izvedeno nadaljnje "
 "preverjanje."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1501,6 +1515,14 @@ msgstr "kolendar"
 msgid "Calendars"
 msgstr "Kolendarji"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Nastavitve"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1517,6 +1539,12 @@ msgstr "URL povratnega klica"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Spremeni se lahko tudi id klicatelja odhodnih klicev."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Dnevnik klicev"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2755,6 +2783,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4109,6 +4144,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Basic Settings"
+msgid "Endpoint Settings"
+msgstr "Osnovne nastavitve"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5187,10 +5230,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5758,10 +5797,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma Level"
@@ -6193,10 +6228,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "marec"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Označi vse kot prebrano"
@@ -6905,7 +6936,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6914,7 +6945,7 @@ msgid "No filter."
 msgstr "Ni filtra."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6929,14 +6960,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7141,14 +7164,6 @@ msgstr ""
 msgid "Notifications"
 msgstr "Obvestila"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7392,6 +7407,14 @@ msgstr "Izvirnik"
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Nastavitve"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7573,10 +7596,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "Add alarm to pending reminder and escalated tickets."
@@ -7636,6 +7655,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7734,10 +7758,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7959,7 +7979,9 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Zadnje beležke"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8192,10 +8214,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Izberite, ali naj se retweeti pretvorijo tudi v vstopnice."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8741,14 +8759,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8958,10 +8973,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9592,6 +9603,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10568,26 +10587,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11041,7 +11040,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -11095,10 +11094,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11112,10 +11107,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "leto"
diff --git a/i18n/zammad.sr-latn-rs.po b/i18n/zammad.sr-latn-rs.po
index da9444699..b315335fb 100644
--- a/i18n/zammad.sr-latn-rs.po
+++ b/i18n/zammad.sr-latn-rs.po
@@ -1275,14 +1275,14 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Početnik"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1389,6 +1389,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1458,6 +1472,14 @@ msgstr "Kalendar"
 msgid "Calendars"
 msgstr "Kalendari"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Podešavanje"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1474,6 +1496,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Also caller id of outbound calls can be changed."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Caller log"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2712,6 +2740,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4119,6 +4154,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Lične Postavke"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5263,10 +5306,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5860,10 +5899,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Samo kliknite na market i ažurirajte reči."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Nivo Karme"
@@ -6303,10 +6338,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Mart"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Obeleži kao pro?itano"
@@ -7015,7 +7046,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7024,7 +7055,7 @@ msgid "No filter."
 msgstr "Bez filtera. "
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7039,14 +7070,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "No proxy for the following hosts."
@@ -7251,14 +7274,6 @@ msgstr "Notification Sound"
 msgid "Notifications"
 msgstr "Notifikacije"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7508,6 +7523,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Original Formatting"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Podešavanje"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7689,10 +7712,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Paste in CSV data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7752,6 +7771,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Izaberite naziv aplikacije, a  mi ćemo vam dati jedinstveni token."
@@ -7848,10 +7872,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8075,7 +8095,9 @@ msgid "Recent Customer Tickets"
 msgstr "Recent Customer Tickets"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Recent logs"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8308,10 +8330,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8864,14 +8882,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9081,10 +9096,6 @@ msgstr "Sounds"
 msgid "Source"
 msgstr "Izvor"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9739,6 +9750,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10744,26 +10763,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Korisničke Postavke"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11233,8 +11232,10 @@ msgid "Will be published"
 msgstr "Biće publikovano"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Biće publikovano"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11297,10 +11298,6 @@ msgstr "Woo hoo! Vaša email adresa je verifikovana!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Vaša lozinka je uspešno promenjena!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11314,10 +11311,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Godina"
diff --git a/i18n/zammad.sv-se.po b/i18n/zammad.sv-se.po
index c3ae6bdf5..229192897 100644
--- a/i18n/zammad.sv-se.po
+++ b/i18n/zammad.sv-se.po
@@ -1307,14 +1307,14 @@ msgstr "Normala Inställningar"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Nybörjare"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1430,6 +1430,20 @@ msgstr ""
 "denna inställning kan du lägga till fler fält för vilket "
 "uppföljningskontrollen kommer att exekveras."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1500,6 +1514,14 @@ msgstr "Kalender"
 msgid "Calendars"
 msgstr "Kalendrar"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Inställningar"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1516,6 +1538,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Även uppringade id för utgående samtal kan ändras."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Samtalslogg"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2755,6 +2783,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4189,6 +4224,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Expertinställningar"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5357,10 +5400,6 @@ msgstr ""
 "%s. Autodetektering läser ut värden från taggen <script>. Om du inte "
 "inkluderar den via en <script>-kod måste du ange värden."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5974,10 +6013,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Klicka bara på markören och uppdatera orden bara på plats. Njut!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma Level"
@@ -6419,10 +6454,6 @@ msgstr "mar"
 msgid "March"
 msgstr "Mars"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Markera alla som lästa"
@@ -7133,7 +7164,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7142,7 +7173,7 @@ msgid "No filter."
 msgstr "Inga filter."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7157,14 +7188,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Ingen proxy för följande värdar."
@@ -7369,14 +7392,6 @@ msgstr "Notifikationsljud"
 msgid "Notifications"
 msgstr "Notifieringar"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7626,6 +7641,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Ursprunglig Formattering"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Expertinställningar"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7809,10 +7832,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Klistra in i CSV-data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7872,6 +7891,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Välj ett namn för applikationen, så ger vi dig ett unikt token."
@@ -7972,10 +7996,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Vänta..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8199,7 +8219,9 @@ msgid "Recent Customer Tickets"
 msgstr "Senaste kundtickets"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Senaste loggar"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8434,10 +8456,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets konverteras till ärenden"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -9002,14 +9020,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9221,10 +9236,6 @@ msgstr "Ljud"
 msgid "Source"
 msgstr "Ursprung"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9881,6 +9892,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10910,26 +10929,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Användarpreferenser"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11417,8 +11416,10 @@ msgid "Will be published"
 msgstr "kommer att publiceras"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "kommer att publiceras"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11485,10 +11486,6 @@ msgstr "Woo hoo! Din e-postadress har verifierats!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Ditt lösenord har ändrats!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11502,10 +11499,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "År"
diff --git a/i18n/zammad.th.po b/i18n/zammad.th.po
index 2ed1a83b4..ed7effba2 100644
--- a/i18n/zammad.th.po
+++ b/i18n/zammad.th.po
@@ -2,10 +2,10 @@ msgid ""
 msgstr ""
 "Project-Id-Version: zammad\n"
 "POT-Creation-Date: \n"
-"PO-Revision-Date: 2022-02-09 03:30+0000\n"
+"PO-Revision-Date: 2022-02-18 07:02+0000\n"
 "Last-Translator: LAO <sumonchai@gmail.com>\n"
-"Language-Team: Thai <https://translations.zammad.org/projects/zammad/zammad-"
-"development/th/>\n"
+"Language-Team: Thai <https://translations.zammad.org/projects/zammad/"
+"zammad-development/th/>\n"
 "Language: th\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -1212,14 +1212,16 @@ msgstr "ตั้งค่าเบื้องต้น"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+#, fuzzy
+#| msgid "Ignore Message"
+msgid "Begin forwarded message"
+msgstr "ละเว้นข้อความ"
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1322,6 +1324,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1381,6 +1397,14 @@ msgstr "ปฏิทิน"
 msgid "Calendars"
 msgstr "ปฏิทิน"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "ตั้งค่า"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1395,6 +1419,10 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2582,6 +2610,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -3913,6 +3948,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "ตั้งค่ามืออาชีพ"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -4981,10 +5024,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5548,10 +5587,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -5975,10 +6010,6 @@ msgstr ""
 msgid "March"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6276,7 +6307,7 @@ msgstr "เลือก"
 
 #: db/seeds/overviews.rb
 msgid "My Assigned Tickets"
-msgstr ""
+msgstr "งานซ่อมที่ได้รับมอบหมาย"
 
 #: db/seeds/overviews.rb
 msgid "My Organization Tickets"
@@ -6671,7 +6702,7 @@ msgid "No email!"
 msgstr "ไม่มีอีเมล!"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6680,7 +6711,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6695,14 +6726,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -6907,14 +6930,6 @@ msgstr ""
 msgid "Notifications"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7158,6 +7173,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "ตั้งค่ามืออาชีพ"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7335,10 +7358,6 @@ msgstr "ว่างจากคลิปบอร์ด (plain text)"
 msgid "Paste in CSV data"
 msgstr "ว่างในข้อมูล CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr "Peep"
-
 #: db/seeds/overviews.rb
 msgid "Pending Reached Tickets"
 msgstr ""
@@ -7394,6 +7413,11 @@ msgstr "โทรศัพท์ (in)"
 msgid "Phone (out)"
 msgstr "โทรศัพท์ (out)"
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7484,10 +7508,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "โปรดรอ…"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7701,7 +7721,7 @@ msgid "Recent Customer Tickets"
 msgstr ""
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -7927,10 +7947,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8398,7 +8414,7 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/calendar/index.jst.eco
 msgid "Set as Default"
-msgstr ""
+msgstr "ตั้งค่าเป็นเริ่มต้น"
 
 #: db/seeds/settings.rb
 msgid "Set available ticket types"
@@ -8458,14 +8474,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8474,7 +8487,7 @@ msgstr "ตั้งค่า"
 #: app/assets/javascripts/app/controllers/getting_started/finish.coffee
 #: app/assets/javascripts/app/views/getting_started/finish.jst.eco
 msgid "Setup Finished"
-msgstr ""
+msgstr "ติดตั้ง เรียบร้อย"
 
 #: app/assets/javascripts/app/controllers/_integration/clearbit.coffee
 msgid "Shared"
@@ -8498,7 +8511,7 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/profile/calendar_subscriptions.jst.eco
 msgid "Show"
-msgstr ""
+msgstr "แสดง"
 
 #: app/assets/javascripts/app/views/navigation.jst.eco
 msgid "Show Search Details"
@@ -8558,7 +8571,7 @@ msgstr ""
 #: app/assets/javascripts/app/views/generic/login_preview.jst.eco
 #: app/assets/javascripts/app/views/login.jst.eco
 msgid "Sign in"
-msgstr ""
+msgstr "ลงชื่อเข้าใช้"
 
 #: app/assets/javascripts/app/controllers/logout.coffee
 msgid "Sign out"
@@ -8671,10 +8684,6 @@ msgstr "เสียง"
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9285,6 +9294,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -9971,7 +9988,7 @@ msgstr ""
 
 #: app/controllers/first_steps_controller.rb db/seeds/overviews.rb
 msgid "Unassigned & Open Tickets"
-msgstr ""
+msgstr "ไม่มีผู้รับผิดชอบ และ เปิดแจ้งซ่อมไว้"
 
 #: app/assets/javascripts/app/views/channel/email_account_overview.jst.eco
 #: app/assets/javascripts/app/views/google/list.jst.eco
@@ -10243,26 +10260,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 msgid "User could not be created."
@@ -10710,8 +10707,10 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "published"
+msgid "Will be published on"
+msgstr "เผยแพร่"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -10764,10 +10763,6 @@ msgstr ""
 msgid "Woo hoo! Your password has been changed!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10781,10 +10776,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr ""
@@ -11960,6 +11951,9 @@ msgstr ""
 msgid "∅ Waiting time today"
 msgstr "∅ รอเวลาวันนี้"
 
+#~ msgid "Peep"
+#~ msgstr "Peep"
+
 #~ msgid "Preview "
 #~ msgstr "ดูตัวอย่าง "
 
diff --git a/i18n/zammad.tr.po b/i18n/zammad.tr.po
index 3e0347d07..4c5f64f72 100644
--- a/i18n/zammad.tr.po
+++ b/i18n/zammad.tr.po
@@ -1307,14 +1307,14 @@ msgstr "Basit Ayarlar"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Beginner"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1429,6 +1429,20 @@ msgstr ""
 "this setting you can add more fields for which the follow-up check will be "
 "executed."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1498,6 +1512,14 @@ msgstr "TAKVİM"
 msgid "Calendars"
 msgstr "Takvimler"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Ayarlar"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1514,6 +1536,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Also caller id of outbound calls can be changed."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Caller log"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2758,6 +2786,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4182,6 +4217,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "Uzman Ayarları"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5347,10 +5390,6 @@ msgstr ""
 "detection reads out the host from the <script> tag. If you don't include it "
 "via a <script> tag you need to specify the host."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5967,10 +6006,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Just click into the marker and update the words just in place. Enjoy!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma Level"
@@ -6412,10 +6447,6 @@ msgstr "Mar"
 msgid "March"
 msgstr "Mart"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Tümünü okundu olarak işaretle"
@@ -7126,7 +7157,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7135,7 +7166,7 @@ msgid "No filter."
 msgstr "Filtre yok."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7150,14 +7181,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "No proxy for the following hosts."
@@ -7362,14 +7385,6 @@ msgstr "Notification Sound"
 msgid "Notifications"
 msgstr "Bildirimler"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7619,6 +7634,14 @@ msgstr "Original"
 msgid "Original Formatting"
 msgstr "Original Formatting"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "Uzman Ayarları"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7802,10 +7825,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Paste in CSV data"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7865,6 +7884,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Pick a name for the application, and we'll give you a unique token."
@@ -7968,10 +7992,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "Lütfen bekleyin..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8195,7 +8215,9 @@ msgid "Recent Customer Tickets"
 msgstr "Recent Customer Tickets"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Recent logs"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8430,10 +8452,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweetler Biletlere dönüştürülür"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8996,14 +9014,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9215,10 +9230,6 @@ msgstr "Sounds"
 msgid "Source"
 msgstr "Source"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9874,6 +9885,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10905,26 +10924,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "User Preferences"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11410,8 +11409,10 @@ msgid "Will be published"
 msgstr "Yayımlanacak"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Yayımlanacak"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11478,10 +11479,6 @@ msgstr "Woo hoo! Your email address has been verified!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Your password has been changed!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11495,10 +11492,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Yıl"
diff --git a/i18n/zammad.uk.po b/i18n/zammad.uk.po
index a97017ef3..68de911fc 100644
--- a/i18n/zammad.uk.po
+++ b/i18n/zammad.uk.po
@@ -1278,14 +1278,14 @@ msgstr "Базові налаштування"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "Початківець"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1402,6 +1402,20 @@ msgstr ""
 "електронної пошти. За допомогою цього параметра Ви можете додати більше "
 "полів, за якими проводитиметься контрольна перевірка."
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1473,6 +1487,14 @@ msgstr "Каландар"
 msgid "Calendars"
 msgstr "Календарі"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Параметри"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1489,6 +1511,12 @@ msgstr "URL для зворотного виклику"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "Також можна змінити номер абонента для вихідних дзвінків."
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "Журнал абонентів"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2719,6 +2747,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4156,6 +4191,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Кінцева точка"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Персональні налаштування"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5304,10 +5347,6 @@ msgstr ""
 "%s. Під час автовизначення хост зчитується з тегу <script>. Якщо Ви не "
 "включили хост у тег <script>, Вам необхідно задати його вручну."
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5911,10 +5950,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "Просто клацніть маркер і оновлюйте слова на місці. Насолоджуйтесь!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Рівень карми"
@@ -6354,10 +6389,6 @@ msgstr "Бер."
 msgid "March"
 msgstr "Березень"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "Позначити все як прочитане"
@@ -7066,7 +7097,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7075,7 +7106,7 @@ msgid "No filter."
 msgstr "Відсутній фільтр."
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7090,14 +7121,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "Відсутній проксі-сервер для зазначених нижче хостів."
@@ -7302,14 +7325,6 @@ msgstr "Звук сповіщення"
 msgid "Notifications"
 msgstr "Сповіщення"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7559,6 +7574,14 @@ msgstr "Оригінальний"
 msgid "Original Formatting"
 msgstr "Оригінальне форматування"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Параметри"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7742,10 +7765,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "Вставте дані CSV"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7805,6 +7824,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "Виберіть назву для програми, щоб одержати унікальний маркер."
@@ -7906,10 +7930,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8134,7 +8154,9 @@ msgid "Recent Customer Tickets"
 msgstr "Нещодавні заявки клієнтів"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "Нещодавні журнали"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8367,10 +8389,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8937,14 +8955,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9154,10 +9169,6 @@ msgstr "Звуки"
 msgid "Source"
 msgstr "Джерело"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9811,6 +9822,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10840,26 +10859,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "Параметри користувача\t"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11347,8 +11346,10 @@ msgid "Will be published"
 msgstr "Буде опубліковано"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "Буде опубліковано"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11418,10 +11419,6 @@ msgstr "Ура! Вашу адресу електронної пошти було
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Ура! Ваш пароль було змінено!\t"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11435,10 +11432,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Рік"
diff --git a/i18n/zammad.vi.po b/i18n/zammad.vi.po
index fdf84c159..7230b9b33 100644
--- a/i18n/zammad.vi.po
+++ b/i18n/zammad.vi.po
@@ -1273,12 +1273,12 @@ msgstr ""
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
-#: db/seeds/settings.rb
-msgid "Beginner"
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
+#: db/seeds/settings.rb
+msgid "Beginner"
 msgstr ""
 
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -1385,6 +1385,20 @@ msgid ""
 "executed."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1448,6 +1462,14 @@ msgstr "Lịch"
 msgid "Calendars"
 msgstr "Lịch"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "Các thiết lập"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1462,6 +1484,10 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid "Caller Log Filter"
+msgstr ""
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2675,6 +2701,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4010,6 +4043,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Personal Settings"
+msgid "Endpoint Settings"
+msgstr "Thiết lập cá nhân"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5092,10 +5133,6 @@ msgid ""
 "via a <script> tag you need to specify the host."
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5663,10 +5700,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr ""
@@ -6098,10 +6131,6 @@ msgstr "Tháng 3"
 msgid "March"
 msgstr "Tháng Ba"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr ""
@@ -6808,7 +6837,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -6817,7 +6846,7 @@ msgid "No filter."
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -6832,14 +6861,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr ""
@@ -7044,14 +7065,6 @@ msgstr "Âm thanh thông báo"
 msgid "Notifications"
 msgstr "Thông báo"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7295,6 +7308,14 @@ msgstr ""
 msgid "Original Formatting"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Other Settings"
+msgstr "Các thiết lập"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7476,10 +7497,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7539,6 +7556,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr ""
@@ -7631,10 +7653,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -7856,7 +7874,7 @@ msgid "Recent Customer Tickets"
 msgstr "Phiếu yêu cầu gần đây"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+msgid "Recent Logs"
 msgstr ""
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8088,10 +8106,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "Retweets are converted to Tickets"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8633,14 +8647,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -8850,10 +8861,6 @@ msgstr ""
 msgid "Source"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9478,6 +9485,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10448,26 +10463,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr ""
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -10923,7 +10918,7 @@ msgid "Will be published"
 msgstr ""
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
+msgid "Will be published on"
 msgstr ""
 
 #: db/seeds/settings.rb
@@ -10977,10 +10972,6 @@ msgstr "Woo hoo! Địa chỉ email của bạn đã được xác nhận!"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "Woo hoo! Mật khẩu của bạn đã được thay đổi!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -10994,10 +10985,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "Năm"
diff --git a/i18n/zammad.zh-cn.po b/i18n/zammad.zh-cn.po
index 09650d97a..fe0f9f0ae 100644
--- a/i18n/zammad.zh-cn.po
+++ b/i18n/zammad.zh-cn.po
@@ -1355,14 +1355,14 @@ msgstr "基本设置"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "初學者"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1476,6 +1476,20 @@ msgstr ""
 "預設情況下，後續檢查通過電子郵件主旨進行。使用此設置，您可以新加更多字段，將"
 "對其執行後續檢查"
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1543,6 +1557,14 @@ msgstr "日历"
 msgid "Calendars"
 msgstr "日程"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "设置"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1559,6 +1581,12 @@ msgstr "授权回调 URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "也可以更改出站呼叫的来电显示。"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "通聯記錄"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2796,6 +2824,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4198,6 +4233,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "終點"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "专家设定 "
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5348,10 +5391,6 @@ msgstr ""
 "如果保留為空，則會自動檢測到主機-在這種情況下為％s。 自動檢測從<script>標記中"
 "讀取主機。 如果不包含<script>，則需要指定主機。"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5956,10 +5995,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "然后只需要在被标记的地方输入翻译的词语或句子. 尽情享受吧!"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma值 等級"
@@ -6398,10 +6433,6 @@ msgstr "三月"
 msgid "March"
 msgstr "三月"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "标记所有为已读"
@@ -7112,7 +7143,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7121,7 +7152,7 @@ msgid "No filter."
 msgstr "無篩選器"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7136,14 +7167,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "沒有以下主機的 proxy"
@@ -7348,14 +7371,6 @@ msgstr "通知音"
 msgid "Notifications"
 msgstr "通知"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7605,6 +7620,14 @@ msgstr "原翻译"
 msgid "Original Formatting"
 msgstr "原始格式"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "专家设定 "
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7786,10 +7809,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "直接貼上 CSV 資料"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7849,6 +7868,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "為應用程序建立名稱，我們將為您提供一個唯一的 token"
@@ -7949,10 +7973,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "请等待..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8175,7 +8195,9 @@ msgid "Recent Customer Tickets"
 msgstr "该客户最近的工单"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "最近记录"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8407,10 +8429,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "转推将转换为票证"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8967,14 +8985,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9184,10 +9199,6 @@ msgstr "声音"
 msgid "Source"
 msgstr "原文"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9831,6 +9842,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10842,26 +10861,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "用户偏好"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11341,8 +11340,10 @@ msgid "Will be published"
 msgstr "将发布"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "将发布"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11404,10 +11405,6 @@ msgstr "太棒了！您的邮箱验证通过了！"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "太棒了！您的密码修改成功了！"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11421,10 +11418,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "年"
diff --git a/i18n/zammad.zh-tw.po b/i18n/zammad.zh-tw.po
index 5ca605119..a707436c1 100644
--- a/i18n/zammad.zh-tw.po
+++ b/i18n/zammad.zh-tw.po
@@ -1303,14 +1303,14 @@ msgstr "基本設定"
 msgid "Before you mention a user, please select a group."
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee
+msgid "Begin forwarded message"
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Beginner"
 msgstr "初學者"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Bell"
-msgstr ""
-
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap_wizard.jst.eco
 msgid "Bind Password"
@@ -1424,6 +1424,20 @@ msgstr ""
 "預設情況下，後續追蹤是透過電子郵件主旨進行。運用這個設定，您可以加入更多欄位"
 "以進行後續追蹤。"
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+msgid ""
+"By mapping your agents' Placetel SIP users to their Zammad user accounts, "
+"Zammad can support your agents by opening either a new ticket dialogue or "
+"the user profile upon picking up a new call."
+msgstr ""
+
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid ""
+"By mapping your agents' sipgate users to their Zammad user accounts, Zammad "
+"can support your agents by opening either a new ticket dialogue or the user "
+"profile upon picking up a new call."
+msgstr ""
+
 #: app/assets/javascripts/app/controllers/_ui_element/postmaster_match.coffee
 #: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/models/ticket_article.coffee
@@ -1493,6 +1507,14 @@ msgstr "行事曆"
 msgid "Calendars"
 msgstr "行事曆"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Settings"
+msgid "Call Settings"
+msgstr "設定"
+
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1509,6 +1531,12 @@ msgstr "Callback URL"
 msgid "Caller ID of outbound calls can be changed as well."
 msgstr "也可以更動外撥電話的 Caller ID。"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#, fuzzy
+#| msgid "Caller log"
+msgid "Caller Log Filter"
+msgstr "通聯日誌記錄"
+
 #: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/placetel.jst.eco
 #: app/assets/javascripts/app/views/integration/sipgate.jst.eco
@@ -2746,6 +2774,13 @@ msgstr ""
 msgid "Define postmaster filter."
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+msgid ""
+"Define queues or call destinations (whatever fits your PBX) and map your "
+"agents to it. By this, Zammad can support your agents by showing them only "
+"relevant call entries and notifications."
+msgstr ""
+
 #: db/seeds/settings.rb
 msgid "Defines Elasticsearch index name."
 msgstr ""
@@ -4149,6 +4184,14 @@ msgstr ""
 msgid "Endpoint"
 msgstr "Endpoint"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Endpoint Settings"
+msgstr "專家設定"
+
 #: db/seeds.rb
 msgid "English (United States)"
 msgstr ""
@@ -5296,10 +5339,6 @@ msgstr ""
 "如果保留為空，則會自動偵測主機 - 在這種情況下為%s。 自動偵測是從<script>標記"
 "中讀取主機。 如果不包含<script>標記，則需要指定主機。"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "If no mapping is defined, all users will get notified of any event."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/check_mk.coffee
 #: app/assets/javascripts/app/controllers/_integration/icinga.coffee
 #: app/assets/javascripts/app/controllers/_integration/monit.coffee
@@ -5907,10 +5946,6 @@ msgid ""
 "Just click into the highlighted area and update the words right there. Enjoy!"
 msgstr "然後只需要在被標記的地方輸入翻譯的詞語或句子。盡情享受吧！"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Kalimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/karma/index.jst.eco
 msgid "Karma Level"
 msgstr "Karma 等級"
@@ -6349,10 +6384,6 @@ msgstr "三月"
 msgid "March"
 msgstr "三月"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Marimba"
-msgstr ""
-
 #: app/assets/javascripts/app/views/widget/online_notification.jst.eco
 msgid "Mark all as read"
 msgstr "標記所有為已讀"
@@ -7063,7 +7094,7 @@ msgid "No email!"
 msgstr ""
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No entries found in selected folder(s)."
+msgid "No entries were found in the selected folder(s)."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/_application_selector.coffee
@@ -7072,7 +7103,7 @@ msgid "No filter."
 msgstr "無過濾器。"
 
 #: app/controllers/integration/exchange_controller.rb
-msgid "No folders found for given user credentials."
+msgid "No folders were found for the given user credentials."
 msgstr ""
 
 #: app/assets/javascripts/app/controllers/ticket_zoom/sidebar_git_issue.coffee
@@ -7087,14 +7118,6 @@ msgstr ""
 msgid "No oauth_token_secret param!"
 msgstr ""
 
-#: app/models/core_workflow/result.rb
-msgid "No payload->class_name given!"
-msgstr ""
-
-#: app/models/core_workflow/result.rb
-msgid "No payload->screen given!"
-msgstr ""
-
 #: app/assets/javascripts/app/views/settings/proxy.jst.eco db/seeds/settings.rb
 msgid "No proxy for the following hosts."
 msgstr "沒有以下主機的 Proxy。"
@@ -7299,14 +7322,6 @@ msgstr "通知音效"
 msgid "Notifications"
 msgstr "通知"
 
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify Map"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
-msgid "Notify certain users by matching caller ID."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/basedate.coffee
 #: app/assets/javascripts/app/controllers/report.coffee
 #: app/assets/javascripts/app/controllers/time_accounting.coffee
@@ -7556,6 +7571,14 @@ msgstr "原翻譯"
 msgid "Original Formatting"
 msgstr "原始格式"
 
+#: app/assets/javascripts/app/views/integration/cti.jst.eco
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+#, fuzzy
+#| msgid "Expert Settings"
+msgid "Other Settings"
+msgstr "專家設定"
+
 #: app/assets/javascripts/app/controllers/_profile/out_of_office.coffee
 #: app/assets/javascripts/app/views/profile/out_of_office.jst.eco
 #: db/seeds/permissions.rb
@@ -7737,10 +7760,6 @@ msgstr ""
 msgid "Paste in CSV data"
 msgstr "直接貼上 CSV 資料"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Peep"
-msgstr ""
-
 #: db/seeds/overviews.rb
 #, fuzzy
 #| msgid "My pending reached Tickets"
@@ -7800,6 +7819,11 @@ msgstr ""
 msgid "Phone (out)"
 msgstr ""
 
+#: app/assets/javascripts/app/views/integration/placetel.jst.eco
+#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
+msgid "Phone Extension to Agent Mapping"
+msgstr ""
+
 #: app/assets/javascripts/app/views/profile/token_access.jst.eco
 msgid "Pick a name for the application, and we'll give you a unique token."
 msgstr "為應用程式建立名稱，我們將為您提供一個唯一的 Token。"
@@ -7900,10 +7924,6 @@ msgstr ""
 msgid "Please wait…"
 msgstr "請等待..."
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Plop"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_channel/email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/channel_email.coffee
 #: app/assets/javascripts/app/controllers/getting_started/email_notification.coffee
@@ -8126,7 +8146,9 @@ msgid "Recent Customer Tickets"
 msgstr "最近的客戶工單"
 
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
-msgid "Recent logs"
+#, fuzzy
+#| msgid "Recent logs"
+msgid "Recent Logs"
 msgstr "最近的日誌"
 
 #: app/assets/javascripts/app/views/agent_ticket_merge.jst.eco
@@ -8359,10 +8381,6 @@ msgstr ""
 msgid "Retweets are converted into tickets."
 msgstr "轉推 Retweets 將轉換為工單"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Ring"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #: app/assets/javascripts/app/controllers/role.coffee
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
@@ -8919,14 +8937,11 @@ msgstr ""
 #: app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee
 #: app/assets/javascripts/app/views/channel/form.jst.eco
 #: app/assets/javascripts/app/views/customer_chat/index.jst.eco
-#: app/assets/javascripts/app/views/integration/cti.jst.eco
 #: app/assets/javascripts/app/views/integration/exchange.jst.eco
 #: app/assets/javascripts/app/views/integration/github.jst.eco
 #: app/assets/javascripts/app/views/integration/gitlab.jst.eco
 #: app/assets/javascripts/app/views/integration/idoit.jst.eco
 #: app/assets/javascripts/app/views/integration/ldap.jst.eco
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco
 #: app/assets/javascripts/app/views/telegram/bot_edit.jst.eco
 msgid "Settings"
@@ -9136,10 +9151,6 @@ msgstr "聲音"
 msgid "Source"
 msgstr "原文"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Space"
-msgstr ""
-
 #: db/seeds/settings.rb
 msgid "Special character required"
 msgstr ""
@@ -9783,6 +9794,14 @@ msgstr ""
 msgid "The required parameter 'id' is missing."
 msgstr ""
 
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->class_name' is missing."
+msgstr ""
+
+#: app/models/core_workflow/result.rb
+msgid "The required parameter 'payload->screen' is missing."
+msgstr ""
+
 #: app/controllers/users_controller.rb
 msgid "The required parameter 'signup' is missing."
 msgstr ""
@@ -10793,26 +10812,6 @@ msgstr ""
 msgid "User Preferences"
 msgstr "使用者偏好"
 
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid "User assignment to Sipgate users"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/sipgate.jst.eco
-msgid ""
-"User assignment to Sipgate users to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid "User assignment to telephones"
-msgstr ""
-
-#: app/assets/javascripts/app/views/integration/placetel.jst.eco
-msgid ""
-"User assignment to telephones to be able to open new ticket screen upon "
-"answering a call."
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/getting_started/admin.coffee
 #: app/assets/javascripts/app/controllers/signup.coffee
 #, fuzzy
@@ -11291,8 +11290,10 @@ msgid "Will be published"
 msgstr "即將發布"
 
 #: app/views/knowledge_base/public/_top_banner.html.erb
-msgid "Will be published on "
-msgstr ""
+#, fuzzy
+#| msgid "Will be published"
+msgid "Will be published on"
+msgstr "即將發布"
 
 #: db/seeds/settings.rb
 msgid "Will be shown in the app and is included in email footers."
@@ -11355,10 +11356,6 @@ msgstr "太棒了！您的電子郵件地址通過驗證了！"
 msgid "Woo hoo! Your password has been changed!"
 msgstr "太棒了！您的密碼已經更動成功了！"
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Wood"
-msgstr ""
-
 #: app/assets/javascripts/app/views/translation/list.jst.eco
 #: app/assets/javascripts/app/views/translation/todo.jst.eco
 msgid "Words"
@@ -11372,10 +11369,6 @@ msgstr ""
 msgid "Workflows"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/_profile/notification.coffee
-msgid "Xylo"
-msgstr ""
-
 #: app/assets/javascripts/app/views/report/time_range_picker.jst.eco
 msgid "Year"
 msgstr "年"