diff --git a/app/assets/javascripts/app/controllers/_integration/check_mk.coffee b/app/assets/javascripts/app/controllers/_integration/check_mk.coffee new file mode 100644 index 000000000..33c58ecf4 --- /dev/null +++ b/app/assets/javascripts/app/controllers/_integration/check_mk.coffee @@ -0,0 +1,46 @@ +class Index extends App.ControllerIntegrationBase + featureIntegration: 'check_mk_integration' + featureName: 'Check_MK' + featureConfig: 'check_mk_config' + description: [ + ['This service receives http requests from %s and creates tickets with host and service.', 'Check_MK'] + ['If the host and service is recovered again, the ticket will be closed automatically.'] + ] + + render: => + super + new App.SettingsForm( + area: 'Integration::CheckMK' + el: @$('.js-form') + ) + + new App.ScriptSnipped( + el: @$('.js-scriptSnipped') + facility: 'check_mk' + style: 'bash' + content: "#!/bin/bash\n\ncurl -X POST -F 'event_id=123' -F 'host=host1' -F 'service=http' -F 'state=down' #{App.Config.get('http_type')}://#{App.Config.get('fqdn')}/api/v1/integration/check_mk/#{App.Setting.get('check_mk_token')}" + description: [ + ['To enable %s for sending http requests to %s, you need create "%s" in the admin interface if %s.', 'Check_MK', 'Zammad', 'Event Actions', 'Check_MK'] + ] + ) + + new App.HttpLog( + el: @$('.js-log') + facility: 'check_mk' + ) + +class State + @current: -> + App.Setting.get('check_mk_integration') + +App.Config.set( + 'IntegrationCheckMk' + { + name: 'Check_MK' + target: '#system/integration/check_mk' + description: 'An open source monitoring tool.' + controller: Index + state: State + } + 'NavBarIntegrations' +) diff --git a/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_customer.coffee b/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_customer.coffee index 701a151b6..92bfd8c65 100644 --- a/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_customer.coffee +++ b/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_customer.coffee @@ -1,7 +1,7 @@ class SidebarCustomer extends App.Controller sidebarItem: => return if !@permissionCheck('ticket.agent') - { + items = { head: 'Customer' name: 'customer' icon: 'person' @@ -11,14 +11,16 @@ class SidebarCustomer extends App.Controller name: 'customer-change' callback: @changeCustomer }, - { - title: 'Edit Customer' - name: 'customer-edit' - callback: @editCustomer - }, ] callback: @showCustomer } + return items if @ticket && @ticket.customer_id == 1 + items.actions.push { + title: 'Edit Customer' + name: 'customer-edit' + callback: @editCustomer + } + items showCustomer: (el) => @el = el diff --git a/app/assets/javascripts/app/controllers/widget/http_log.coffee b/app/assets/javascripts/app/controllers/widget/http_log.coffee index 4a625b3bd..43ab07baf 100644 --- a/app/assets/javascripts/app/controllers/widget/http_log.coffee +++ b/app/assets/javascripts/app/controllers/widget/http_log.coffee @@ -25,6 +25,7 @@ class App.HttpLog extends App.Controller render: => @html App.view('widget/http_log')( records: @records + description: @description ) show: (e) => diff --git a/app/assets/javascripts/app/controllers/widget/script_snipped.coffee b/app/assets/javascripts/app/controllers/widget/script_snipped.coffee new file mode 100644 index 000000000..ec2fb1d6e --- /dev/null +++ b/app/assets/javascripts/app/controllers/widget/script_snipped.coffee @@ -0,0 +1,24 @@ +class App.ScriptSnipped extends App.Controller + #events: + # 'click .js-record': 'show' + + elements: + '.js-code': 'code' + + + constructor: -> + super + #@fetch() + @records = [] + @render() + + render: => + @html App.view('widget/script_snipped')( + records: @records + description: @description + style: @style + content: @content + ) + + @code.each (i, block) -> + hljs.highlightBlock block \ No newline at end of file diff --git a/app/assets/javascripts/app/lib/base/highlight.pack.js 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e="[A-Za-z0-9\\._:-]+",t={eW:!0,i:/`]+/}]}]}]};return{aliases:["html","xhtml","rss","atom","xjb","xsd","xsl","plist"],cI:!0,c:[{cN:"meta",b:"",r:10,c:[{b:"\\[",e:"\\]"}]},s.C("",{r:10}),{b:"<\\!\\[CDATA\\[",e:"\\]\\]>",r:10},{b:/<\?(php)?/,e:/\?>/,sL:"php",c:[{b:"/\\*",e:"\\*/",skip:!0}]},{cN:"tag",b:"|$)",e:">",k:{name:"style"},c:[t],starts:{e:"",rE:!0,sL:["css","xml"]}},{cN:"tag",b:"|$)",e:">",k:{name:"script"},c:[t],starts:{e:"",rE:!0,sL:["actionscript","javascript","handlebars","xml"]}},{cN:"meta",v:[{b:/<\?xml/,e:/\?>/,r:10},{b:/<\?\w+/,e:/\?>/}]},{cN:"tag",b:"",c:[{cN:"name",b:/[^\/><\s]+/,r:0},t]}]}}); \ No newline at end of file diff --git a/app/assets/javascripts/app/views/integration/base.jst.eco b/app/assets/javascripts/app/views/integration/base.jst.eco index 272620104..28b3996bb 100644 --- a/app/assets/javascripts/app/views/integration/base.jst.eco +++ b/app/assets/javascripts/app/views/integration/base.jst.eco @@ -10,9 +10,10 @@
<% if @description: %> <% for item in @description: %> -

<%- @T(item[0], item[1], item[2]) %>

+

<%- @T(item...) %>

<% end %> <% end %>
+
\ No newline at end of file diff --git a/app/assets/javascripts/app/views/widget/http_log.jst.eco b/app/assets/javascripts/app/views/widget/http_log.jst.eco index a94ff96ee..5682e9f4c 100644 --- a/app/assets/javascripts/app/views/widget/http_log.jst.eco +++ b/app/assets/javascripts/app/views/widget/http_log.jst.eco @@ -1,27 +1,31 @@
- -

<%- @T('Recent logs') %>

-
+

<%- @T('Recent logs') %>

+<% if @description: %> + <% for item in @description: %> +

<%- @T(item...) %>

+ <% end %> +<% end %> +
<% if !@records.length: %> - -
<%- @T('No Entries') %> -
+ +
<%- @T('No Entries') %> +
<% else: %> - - - - - +
<%- @T('Direction') %> - <%- @T('Request') %> - <%- @T('Created at') %> -
+ + + + <% for record in @records: %> - - + -
<%- @T('Direction') %> + <%- @T('Request') %> + <%- @T('Created at') %> +
<%- @T(record.direction) %> - <%= record.status %> <%= record.method %> <%= record.url %> - <%- @humanTime(record.created_at) %> +
<%- @T(record.direction) %> + <%= record.status %> <%= record.method %> <%= record.url %> + <%- @humanTime(record.created_at) %> <% end %> -
+ + <% end %> -
+
diff --git a/app/assets/javascripts/app/views/widget/script_snipped.jst.eco b/app/assets/javascripts/app/views/widget/script_snipped.jst.eco new file mode 100644 index 000000000..8325fc920 --- /dev/null +++ b/app/assets/javascripts/app/views/widget/script_snipped.jst.eco @@ -0,0 +1,8 @@ +
+

<%- @T('Usage') %>

+<% if @description: %> + <% for item in @description: %> +

<%- @T(item...) %>

+ <% end %> +<% end %> +
<%- @content %>
diff --git a/app/controllers/application_controller/handles_errors.rb b/app/controllers/application_controller/handles_errors.rb index 10a5b5141..5ada95335 100644 --- a/app/controllers/application_controller/handles_errors.rb +++ b/app/controllers/application_controller/handles_errors.rb @@ -15,22 +15,26 @@ module ApplicationController::HandlesErrors def not_found(e) logger.error e respond_to_exception(e, :not_found) + http_log end def unprocessable_entity(e) logger.error e respond_to_exception(e, :unprocessable_entity) + http_log end def internal_server_error(e) logger.error e respond_to_exception(e, :internal_server_error) + http_log end def unauthorized(e) error = humanize_error(e.message) response.headers['X-Failure'] = error.fetch(:error_human, error[:error]) respond_to_exception(e, :unauthorized) + http_log end private diff --git a/app/controllers/integration/check_mk_controller.rb b/app/controllers/integration/check_mk_controller.rb new file mode 100644 index 000000000..3d9fb6373 --- /dev/null +++ b/app/controllers/integration/check_mk_controller.rb @@ -0,0 +1,138 @@ +# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/ + +class Integration::CheckMkController < ApplicationController + skip_before_action :verify_csrf_token + before_action :check_configured + + def update + + # check params + raise Exceptions::UnprocessableEntity, 'event_id is missing!' if params[:event_id].blank? + raise Exceptions::UnprocessableEntity, 'state is missing!' if params[:state].blank? + raise Exceptions::UnprocessableEntity, 'host is missing!' if params[:host].blank? + + # search for open ticket + auto_close = Setting.get('check_mk_auto_close') + auto_close_state_id = Setting.get('check_mk_auto_close_state_id') + group_id = Setting.get('check_mk_group_id') + state_recovery_match = '(OK|UP)' + + # check if ticket with host is open + customer = User.lookup(id: 1) + + # follow up detection by meta data + integration = 'check_mk' + open_states = Ticket::State.by_category(:open) + ticket_ids = Ticket.where(state: open_states).order(created_at: :desc).limit(5000).pluck(:id) + ticket_ids_found = [] + ticket_ids.each { |ticket_id| + ticket = Ticket.find_by(id: ticket_id) + next if !ticket + next if !ticket.preferences + next if !ticket.preferences[integration] + next if !ticket.preferences[integration]['host'] + next if ticket.preferences[integration]['host'] != params[:host] + next if ticket.preferences[integration]['service'] != params[:service] + + # found open ticket for service+host + ticket_ids_found.push ticket.id + } + + # new ticket, set meta data + title = "#{params[:host]} is #{params[:state]}" + body = "EventID: #{params[:event_id]} +Host: #{params[:host]} +Service: #{params[:service]} +State: #{params[:state]} +Text: #{params[:text]} +RemoteIP: #{request.remote_ip} +UserAgent: #{request.env['HTTP_USER_AGENT']} +" + + # add article + if params[:state].present? && ticket_ids_found.present? + ticket_ids_found.each { |ticket_id| + ticket = Ticket.find_by(id: ticket_id) + next if !ticket + article = Ticket::Article.create!( + ticket_id: ticket_id, + type_id: Ticket::Article::Type.find_by(name: 'web').id, + sender_id: Ticket::Article::Sender.find_by(name: 'Customer').id, + body: body, + subject: title, + internal: false, + ) + } + if (!auto_close && params[:state].match(/#{state_recovery_match}/i)) || !params[:state].match(/#{state_recovery_match}/i) + render json: { + result: 'ticket already open, added note', + ticket_ids: ticket_ids_found, + } + return + end + end + + # check if service is recovered + if auto_close && params[:state].present? && params[:state].match(/#{state_recovery_match}/i) + if ticket_ids_found.blank? + render json: { + result: 'no open tickets found, ignore action', + } + return + end + state = Ticket::State.lookup(id: auto_close_state_id) + ticket_ids_found.each { |ticket_id| + ticket = Ticket.find_by(id: ticket_id) + next if !ticket + ticket.state_id = auto_close_state_id + ticket.save! + } + render json: { + result: "closed tickets with ids #{ticket_ids_found.join(',')}", + ticket_ids: ticket_ids_found, + } + return + end + + ticket = Ticket.create!( + group_id: group_id, + customer_id: customer.id, + title: title, + preferences: { + check_mk: { + host: params[:host], + service: params[:service], + }, + } + ) + article = Ticket::Article.create!( + ticket_id: ticket.id, + type_id: Ticket::Article::Type.find_by(name: 'web').id, + sender_id: Ticket::Article::Sender.find_by(name: 'Customer').id, + body: body, + subject: title, + internal: false, + ) + + render json: { + result: "new ticket created (ticket id: #{ticket.id})", + ticket_id: ticket.id, + ticket_number: ticket.number, + } + end + + private + + def check_configured + http_log_config facility: 'check_mk' + + if !Setting.get('check_mk_integration') + raise Exceptions::UnprocessableEntity, 'Feature is disable, please contact your admin to enable it!' + end + + if Setting.get('check_mk_token') != params[:token] + raise Exceptions::UnprocessableEntity, 'Invalid token!' + end + end + +end diff --git a/app/models/channel/filter/monitoring_base.rb b/app/models/channel/filter/monitoring_base.rb index a870df71e..c1370d02b 100644 --- a/app/models/channel/filter/monitoring_base.rb +++ b/app/models/channel/filter/monitoring_base.rb @@ -62,8 +62,6 @@ class Channel::Filter::MonitoringBase ticket = Ticket.find_by(id: ticket_id) next if !ticket next if !ticket.preferences - next if !ticket.preferences['integration'] - next if ticket.preferences['integration'] != integration next if !ticket.preferences[integration] next if !ticket.preferences[integration]['host'] next if ticket.preferences[integration]['host'] != result['host'] @@ -88,7 +86,6 @@ class Channel::Filter::MonitoringBase mail[ 'x-zammad-ticket-preferences'.to_sym ] = {} end preferences = {} - preferences['integration'] = integration preferences[integration] = result preferences.each { |key, value| mail[ 'x-zammad-ticket-preferences'.to_sym ][key] = value diff --git a/app/models/observer/ticket/user_ticket_counter/background_job.rb b/app/models/observer/ticket/user_ticket_counter/background_job.rb index 0dc6521e0..a09904d06 100644 --- a/app/models/observer/ticket/user_ticket_counter/background_job.rb +++ b/app/models/observer/ticket/user_ticket_counter/background_job.rb @@ -7,18 +7,22 @@ class Observer::Ticket::UserTicketCounter::BackgroundJob def perform # open ticket count - state_open = Ticket::State.by_category(:open) - tickets_open = Ticket.where( - customer_id: @customer_id, - state_id: state_open, - ).count() + tickets_open = 0 + tickets_closed = 0 + if @customer_id != 1 + state_open = Ticket::State.by_category(:open) + tickets_open = Ticket.where( + customer_id: @customer_id, + state_id: state_open, + ).count() - # closed ticket count - state_closed = Ticket::State.by_category(:closed) - tickets_closed = Ticket.where( - customer_id: @customer_id, - state_id: state_closed, - ).count() + # closed ticket count + state_closed = Ticket::State.by_category(:closed) + tickets_closed = Ticket.where( + customer_id: @customer_id, + state_id: state_closed, + ).count() + end # check if update is needed customer = User.lookup(id: @customer_id) diff --git a/config/routes/integration_check_mk.rb b/config/routes/integration_check_mk.rb new file mode 100644 index 000000000..323201145 --- /dev/null +++ b/config/routes/integration_check_mk.rb @@ -0,0 +1,5 @@ +Zammad::Application.routes.draw do + api_path = Rails.configuration.api_path + + match api_path + '/integration/check_mk/:token', to: 'integration/check_mk#update', via: :post, defaults: { format: 'json' } +end diff --git a/contrib/cleanup.sh b/contrib/cleanup.sh index c057c0dbb..309e91587 100755 --- a/contrib/cleanup.sh +++ b/contrib/cleanup.sh @@ -7,3 +7,4 @@ rm -rf app/assets/javascripts/app/views/layout_ref/ rm app/assets/javascripts/app/controllers/karma.coffee rm app/assets/javascripts/app/controllers/report.coffee rm app/assets/javascripts/app/controllers/report_profile.coffee +rm app/assets/javascripts/app/controllers/_integration/check_mk.coffee diff --git a/db/migrate/20170820000001_check_mk_integration.rb b/db/migrate/20170820000001_check_mk_integration.rb new file mode 100644 index 000000000..8952108b6 --- /dev/null +++ b/db/migrate/20170820000001_check_mk_integration.rb @@ -0,0 +1,119 @@ +class CheckMkIntegration < ActiveRecord::Migration + def up + + # return if it's a new setup + return if !Setting.find_by(name: 'system_init_done') + + Setting.create_if_not_exists( + title: 'Check_MK integration', + name: 'check_mk_integration', + area: 'Integration::Switch', + description: 'Defines if Check_MK (http://mathias-kettner.com/check_mk.html) is enabled or not.', + options: { + form: [ + { + display: '', + null: true, + name: 'check_mk_integration', + tag: 'boolean', + options: { + true => 'yes', + false => 'no', + }, + }, + ], + }, + state: false, + preferences: { + prio: 1, + permission: ['admin.integration'], + }, + frontend: false + ) + Setting.create_if_not_exists( + title: 'Group', + name: 'check_mk_group_id', + area: 'Integration::CheckMK', + description: 'Defines the group of created tickets.', + options: { + form: [ + { + display: '', + null: false, + name: 'check_mk_group_id', + tag: 'select', + relation: 'Group', + }, + ], + }, + state: 1, + preferences: { + prio: 2, + permission: ['admin.integration'], + }, + frontend: false + ) + Setting.create_if_not_exists( + title: 'Auto close', + name: 'check_mk_auto_close', + area: 'Integration::CheckMK', + description: 'Defines if tickets should be closed if service is recovered.', + options: { + form: [ + { + display: '', + null: true, + name: 'check_mk_auto_close', + tag: 'boolean', + options: { + true => 'yes', + false => 'no', + }, + }, + ], + }, + state: true, + preferences: { + prio: 3, + permission: ['admin.integration'], + }, + frontend: false + ) + Setting.create_if_not_exists( + title: 'Auto close state', + name: 'check_mk_auto_close_state_id', + area: 'Integration::CheckMK', + description: 'Defines the state of auto closed tickets.', + options: { + form: [ + { + display: '', + null: false, + name: 'check_mk_auto_close_state_id', + tag: 'select', + relation: 'TicketState', + }, + ], + }, + state: 4, + preferences: { + prio: 4, + permission: ['admin.integration'], + }, + frontend: false + ) + Setting.create_if_not_exists( + title: 'Check_MK tolen', + name: 'check_mk_token', + area: 'Core', + description: 'Defines the Check_MK token for allowing updates.', + options: {}, + state: SecureRandom.hex(16), + preferences: { + permission: ['admin.integration'], + }, + frontend: false + ) + end + +end diff --git a/db/seeds/settings.rb b/db/seeds/settings.rb index 628516ab6..de3b2d638 100644 --- a/db/seeds/settings.rb +++ b/db/seeds/settings.rb @@ -2847,6 +2847,117 @@ Setting.create_if_not_exists( }, frontend: false ) +Setting.create_if_not_exists( + title: 'Check_MK integration', + name: 'check_mk_integration', + area: 'Integration::Switch', + description: 'Defines if Check_MK (http://mathias-kettner.com/check_mk.html) is enabled or not.', + options: { + form: [ + { + display: '', + null: true, + name: 'check_mk_integration', + tag: 'boolean', + options: { + true => 'yes', + false => 'no', + }, + }, + ], + }, + state: false, + preferences: { + prio: 1, + permission: ['admin.integration'], + }, + frontend: false +) +Setting.create_if_not_exists( + title: 'Group', + name: 'check_mk_group_id', + area: 'Integration::CheckMK', + description: 'Defines the group of created tickets.', + options: { + form: [ + { + display: '', + null: false, + name: 'check_mk_group_id', + tag: 'select', + relation: 'Group', + }, + ], + }, + state: 1, + preferences: { + prio: 2, + permission: ['admin.integration'], + }, + frontend: false +) +Setting.create_if_not_exists( + title: 'Auto close', + name: 'check_mk_auto_close', + area: 'Integration::CheckMK', + description: 'Defines if tickets should be closed if service is recovered.', + options: { + form: [ + { + display: '', + null: true, + name: 'check_mk_auto_close', + tag: 'boolean', + options: { + true => 'yes', + false => 'no', + }, + }, + ], + }, + state: true, + preferences: { + prio: 3, + permission: ['admin.integration'], + }, + frontend: false +) +Setting.create_if_not_exists( + title: 'Auto close state', + name: 'check_mk_auto_close_state_id', + area: 'Integration::CheckMK', + description: 'Defines the state of auto closed tickets.', + options: { + form: [ + { + display: '', + null: false, + name: 'check_mk_auto_close_state_id', + tag: 'select', + relation: 'TicketState', + }, + ], + }, + state: 4, + preferences: { + prio: 4, + permission: ['admin.integration'], + }, + frontend: false +) +Setting.create_if_not_exists( + title: 'Check_MK tolen', + name: 'check_mk_token', + area: 'Core', + description: 'Defines the Check_MK token for allowing updates.', + options: {}, + state: SecureRandom.hex(16), + preferences: { + permission: ['admin.integration'], + }, + frontend: false +) + Setting.create_if_not_exists( title: 'LDAP integration', name: 'ldap_integration', diff --git a/lib/models.rb b/lib/models.rb index ce4dcffca..a7a1140fa 100644 --- a/lib/models.rb +++ b/lib/models.rb @@ -242,7 +242,7 @@ returns # update items ActiveRecord::Base.transaction do items_to_update.each { |_id, item| - item.save + item.save! } end } diff --git a/test/controllers/integration_check_mk_controller_test.rb b/test/controllers/integration_check_mk_controller_test.rb new file mode 100644 index 000000000..6bef50bea --- /dev/null +++ b/test/controllers/integration_check_mk_controller_test.rb @@ -0,0 +1,270 @@ +# encoding: utf-8 +require 'test_helper' + +class IntegationCheckMkControllerTest < ActionDispatch::IntegrationTest + setup do + token = SecureRandom.urlsafe_base64(16) + Setting.set('check_mk_token', token) + Setting.set('check_mk_integration', true) + end + + test '01 without token' do + post '/api/v1/integration/check_mk/', {} + assert_response(404) + end + + test '01 invalid token & enabled feature' do + post '/api/v1/integration/check_mk/invalid_token', {} + assert_response(422) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + assert_equal('Invalid token!', result['error']) + end + + test '01 invalid token & disabled feature' do + Setting.set('check_mk_integration', false) + + post '/api/v1/integration/check_mk/invalid_token', {} + assert_response(422) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + assert_equal('Feature is disable, please contact your admin to enable it!', result['error']) + end + + test '02 ticket create & close' do + params = { + event_id: '123', + state: 'down', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_id']) + assert(result['ticket_number']) + + ticket = Ticket.find(result['ticket_id']) + assert_equal('new', ticket.state.name) + assert_equal(1, ticket.articles.count) + + params = { + event_id: '123', + state: 'up', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('closed', ticket.state.name) + assert_equal(2, ticket.articles.count) + end + + test '02 ticket create & create & auto close' do + params = { + event_id: '123', + state: 'down', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_id']) + assert(result['ticket_number']) + + ticket = Ticket.find(result['ticket_id']) + assert_equal('new', ticket.state.name) + assert_equal(1, ticket.articles.count) + + params = { + event_id: '123', + state: 'down', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert_equal('ticket already open, added note', result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('new', ticket.state.name) + assert_equal(2, ticket.articles.count) + + params = { + event_id: '123', + state: 'up', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('closed', ticket.state.name) + assert_equal(3, ticket.articles.count) + end + + test '02 ticket close' do + params = { + event_id: '123', + state: 'up', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert_equal('no open tickets found, ignore action', result['result']) + end + + test '02 ticket create & create & no auto close' do + Setting.set('check_mk_auto_close', false) + params = { + event_id: '123', + state: 'down', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_id']) + assert(result['ticket_number']) + + ticket = Ticket.find(result['ticket_id']) + assert_equal('new', ticket.state.name) + assert_equal(1, ticket.articles.count) + + params = { + event_id: '123', + state: 'down', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert_equal('ticket already open, added note', result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('new', ticket.state.name) + assert_equal(2, ticket.articles.count) + + params = { + event_id: '123', + state: 'up', + host: 'some host', + service: 'some service', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert_equal('ticket already open, added note', result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('new', ticket.state.name) + assert_equal(3, ticket.articles.count) + end + + test '02 ticket create & create & auto close - host only' do + params = { + event_id: '123', + state: 'down', + host: 'some host', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_id']) + assert(result['ticket_number']) + + ticket = Ticket.find(result['ticket_id']) + assert_equal('new', ticket.state.name) + assert_equal(1, ticket.articles.count) + + params = { + event_id: '123', + state: 'down', + host: 'some host', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert_equal('ticket already open, added note', result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('new', ticket.state.name) + assert_equal(2, ticket.articles.count) + + params = { + event_id: '123', + state: 'up', + host: 'some host', + } + post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params + assert_response(200) + + result = JSON.parse(@response.body) + assert_equal(Hash, result.class) + + assert(result['result']) + assert(result['ticket_ids'].include?(ticket.id)) + + ticket.reload + assert_equal('closed', ticket.state.name) + assert_equal(3, ticket.articles.count) + end +end diff --git a/test/unit/integration_icinga_test.rb b/test/unit/integration_icinga_test.rb index 7a765414d..b10e656ff 100644 --- a/test/unit/integration_icinga_test.rb +++ b/test/unit/integration_icinga_test.rb @@ -41,7 +41,6 @@ Comment: [] = ticket_p, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_p.state.name) assert(ticket_p.preferences) - assert_not(ticket_p.preferences['integration']) assert_not(ticket_p.preferences['icinga']) # RBL check @@ -69,8 +68,6 @@ IPv4: 127.0.0.1=" ticket_0, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_0.state.name) assert(ticket_0.preferences) - assert(ticket_0.preferences['integration']) - assert_equal('icinga', ticket_0.preferences['integration']) assert(ticket_0.preferences['icinga']) assert_equal('apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")', ticket_0.preferences['icinga']['host']) assert_equal('CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)', ticket_0.preferences['icinga']['info']) @@ -102,8 +99,6 @@ IPv4: 127.0.0.1=" ticket_0_1, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_0_1.state.name) assert(ticket_0_1.preferences) - assert(ticket_0_1.preferences['integration']) - assert_equal('icinga', ticket_0_1.preferences['integration']) assert(ticket_0_1.preferences['icinga']) assert_equal('apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")', ticket_0_1.preferences['icinga']['host']) assert_equal('CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)', ticket_0_1.preferences['icinga']['info']) @@ -135,8 +130,6 @@ IPv4: 127.0.0.1=" ticket_0_2, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('closed', ticket_0_2.state.name) assert(ticket_0_2.preferences) - assert(ticket_0_2.preferences['integration']) - assert_equal('icinga', ticket_0_2.preferences['integration']) assert(ticket_0_2.preferences['icinga']) assert_equal('apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")', ticket_0_2.preferences['icinga']['host']) assert_equal('CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)', ticket_0_2.preferences['icinga']['info']) @@ -173,8 +166,6 @@ Comment: [] = ticket_1, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1.state.name) assert(ticket_1.preferences) - assert(ticket_1.preferences['integration']) - assert_equal('icinga', ticket_1.preferences['integration']) assert(ticket_1.preferences['icinga']) assert_equal('host.internal.loc', ticket_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1.preferences['icinga']['service']) @@ -209,8 +200,6 @@ Comment: [] = ticket_2, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_2.state.name) assert(ticket_2.preferences) - assert(ticket_2.preferences['integration']) - assert_equal('icinga', ticket_2.preferences['integration']) assert(ticket_2.preferences['icinga']) assert_equal('host.internal.loc', ticket_2.preferences['icinga']['host']) assert_equal('Disk Usage 123', ticket_2.preferences['icinga']['service']) @@ -246,8 +235,6 @@ Comment: [] = ticket_1_1, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1_1.state.name) assert(ticket_1_1.preferences) - assert(ticket_1_1.preferences['integration']) - assert_equal('icinga', ticket_1_1.preferences['integration']) assert(ticket_1_1.preferences['icinga']) assert_equal('host.internal.loc', ticket_1_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_1.preferences['icinga']['service']) @@ -284,8 +271,6 @@ Comment: [] = assert_equal(ticket_1.id, ticket_1_2.id) assert_equal('closed', ticket_1_2.state.name) assert(ticket_1_2.preferences) - assert(ticket_1_2.preferences['integration']) - assert_equal('icinga', ticket_1_2.preferences['integration']) assert(ticket_1_2.preferences['icinga']) assert_equal('host.internal.loc', ticket_1_2.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_2.preferences['icinga']['service']) @@ -318,8 +303,6 @@ Comment: [] = ticket_3, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_3.state.name) assert(ticket_3.preferences) - assert(ticket_3.preferences['integration']) - assert_equal('icinga', ticket_3.preferences['integration']) assert(ticket_3.preferences['icinga']) assert_equal('apn4711.dc.example.com', ticket_3.preferences['icinga']['host']) assert_nil(ticket_3.preferences['icinga']['service']) @@ -354,8 +337,6 @@ Comment: [] = assert_equal(ticket_3.id, ticket_3_1.id) assert_equal('closed', ticket_3_1.state.name) assert(ticket_3_1.preferences) - assert(ticket_3_1.preferences['integration']) - assert_equal('icinga', ticket_3_1.preferences['integration']) assert(ticket_3_1.preferences['icinga']) assert_equal('apn4711.dc.example.com', ticket_3.preferences['icinga']['host']) assert_nil(ticket_3_1.preferences['icinga']['service']) diff --git a/test/unit/integration_nagios_test.rb b/test/unit/integration_nagios_test.rb index 5b4136352..e4ef19189 100644 --- a/test/unit/integration_nagios_test.rb +++ b/test/unit/integration_nagios_test.rb @@ -37,7 +37,6 @@ WARNING - load average: 3.44, 0.99, 0.35 ticket_p, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_p.state.name) assert(ticket_p.preferences) - assert_not(ticket_p.preferences['integration']) assert_not(ticket_p.preferences['nagios']) # matching sender - CPU Load/host.internal.loc @@ -67,8 +66,6 @@ WARNING - load average: 3.44, 0.99, 0.35 ticket_1, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1.state.name) assert(ticket_1.preferences) - assert(ticket_1.preferences['integration']) - assert_equal('nagios', ticket_1.preferences['integration']) assert(ticket_1.preferences['nagios']) assert_equal('host.internal.loc', ticket_1.preferences['nagios']['host']) assert_equal('CPU Load', ticket_1.preferences['nagios']['service']) @@ -101,8 +98,6 @@ WARNING - load average: 3.44, 0.99, 0.35 ticket_2, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_2.state.name) assert(ticket_2.preferences) - assert(ticket_2.preferences['integration']) - assert_equal('nagios', ticket_2.preferences['integration']) assert(ticket_2.preferences['nagios']) assert_equal('host.internal.loc', ticket_2.preferences['nagios']['host']) assert_equal('Disk Usage 123', ticket_2.preferences['nagios']['service']) @@ -136,8 +131,6 @@ WARNING - load average: 3.44, 0.99, 0.35 ticket_1_1, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1_1.state.name) assert(ticket_1_1.preferences) - assert(ticket_1_1.preferences['integration']) - assert_equal('nagios', ticket_1_1.preferences['integration']) assert(ticket_1_1.preferences['nagios']) assert_equal('host.internal.loc', ticket_1_1.preferences['nagios']['host']) assert_equal('CPU Load', ticket_1_1.preferences['nagios']['service']) @@ -170,8 +163,6 @@ Additional Info: assert_equal(ticket_1.id, ticket_1_2.id) assert_equal('closed', ticket_1_2.state.name) assert(ticket_1_2.preferences) - assert(ticket_1_2.preferences['integration']) - assert_equal('nagios', ticket_1_2.preferences['integration']) assert(ticket_1_2.preferences['nagios']) assert_equal('host.internal.loc', ticket_1_2.preferences['nagios']['host']) assert_equal('CPU Load', ticket_1_2.preferences['nagios']['service']) @@ -204,8 +195,6 @@ Comment: [] = ticket_3, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_3.state.name) assert(ticket_3.preferences) - assert(ticket_3.preferences['integration']) - assert_equal('nagios', ticket_3.preferences['integration']) assert(ticket_3.preferences['nagios']) assert_equal('apn4711.dc.example.com', ticket_3.preferences['nagios']['host']) assert_nil(ticket_3.preferences['nagios']['service']) @@ -240,8 +229,6 @@ Comment: [] = assert_equal(ticket_3.id, ticket_3_1.id) assert_equal('closed', ticket_3_1.state.name) assert(ticket_3_1.preferences) - assert(ticket_3_1.preferences['integration']) - assert_equal('nagios', ticket_3_1.preferences['integration']) assert(ticket_3_1.preferences['nagios']) assert_equal('apn4711.dc.example.com', ticket_3.preferences['nagios']['host']) assert_nil(ticket_3_1.preferences['nagios']['service'])