Small improvements.

app/assets/javascripts/app/controllers/report.js.coffee

@@ -245,15 +245,19 @@ class Download extends App.Controller
       if _.isEmpty(tickets)
         @el.find('.js-dataDownloadTable').html('')
       else
+        profile_id = 0
+        for key, value of @params.profileSelected
+          if value
+            profile_id = key
+        downloadUrl = "#{@apiPath}/reports/sets?sheet=true;metric=#{@params.metric};year=#{@params.year};month=#{@params.month};week=#{@params.week};day=#{@params.day};timeRange=#{@params.timeRange};profile_id=#{profile_id};downloadBackendSelected=#{@params.downloadBackendSelected}"
         html = App.view('report/download_list')(
-          tickets: tickets
-          count:   count
-          url:     url
-          download: @apiPath + '/reports/csvforset/' + name
+          tickets:  tickets
+          count:    count
+          url:      url
+          download: downloadUrl
         )
         @el.find('.js-dataDownloadTable').html(html)
 
-    @startLoading()
     @ajax(
       id: 'report_download'
       type:  'POST'
@@ -271,7 +275,6 @@ class Download extends App.Controller
       )
       processData: true
       success: (data) =>
-        @stopLoading()
         App.Collection.loadAssets(data.assets)
         ticket_collection = []
         if data.ticket_ids

app/controllers/reports_controller.rb

@@ -1,10 +1,12 @@
 # Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
 
+require 'tempfile'
+
 class ReportsController < ApplicationController
   before_action :authentication_check
 
   # GET /api/reports/config
-  def config
+  def reporting_config
     return if deny_if_not_role('Report')
     render json: {
       config: Report.config,
@@ -89,22 +91,38 @@ class ReportsController < ApplicationController
         selector:    backend[:condition],
         params:      backend[:params],
       )
+
+      # generate sheet
+      next if !params[:sheet]
+      content = sheet(get_params[:profile], backend[:display], result)
+      send_data(
+        content,
+        filename: "tickets-#{get_params[:profile].name}-#{backend[:display]}.xls",
+        type: 'application/vnd.ms-excel',
+        disposition: 'attachment'
+      )
     }
+    return if params[:sheet]
+
     render json: result
   end
 
   def params_all
     profile = nil
-    if !params[:profiles]
+    if !params[:profiles] && !params[:profile_id]
       render json: {
         error: 'No such profiles param',
       }, status: :unprocessable_entity
       return
     end
-    params[:profiles].each {|profile_id, active|
-      next if !active
-      profile = Report::Profile.find(profile_id)
-    }
+    if params[:profile_id]
+      profile = Report::Profile.find(params[:profile_id])
+    else
+      params[:profiles].each {|profile_id, active|
+        next if !active
+        profile = Report::Profile.find(profile_id)
+      }
+    end
     if !profile
       render json: {
         error: 'No such active profile',
@@ -112,14 +130,14 @@ class ReportsController < ApplicationController
       return
     end
 
-    config = Report.config
-    if !config || !config[:metric] || !config[:metric][params[:metric].to_sym]
+    local_config = Report.config
+    if !local_config || !local_config[:metric] || !local_config[:metric][params[:metric].to_sym]
       render json: {
         error: "No such metric #{params[:metric]}"
       }, status: :unprocessable_entity
       return
     end
-    metric = config[:metric][params[:metric].to_sym]
+    metric = local_config[:metric][params[:metric].to_sym]
 
     #{"metric"=>"count", "year"=>2015, "month"=>10, "week"=>43, "day"=>20, "timeSlot"=>"year", "report"=>{"metric"=>"count", "year"=>2015, "month"=>10, "week"=>43, "day"=>20, "timeSlot"=>"year"}}
     if params[:timeRange] == 'realtime'
@@ -147,11 +165,71 @@ class ReportsController < ApplicationController
     {
       profile: profile,
       metric: metric,
-      config: config,
+      config: local_config,
       start: start,
       stop: stop,
       range: range,
     }
   end
 
+  def sheet(profile, title, result)
+
+    # Create a new Excel workbook
+    temp_file = Tempfile.new('time_tracking.xls')
+    workbook = WriteExcel.new(temp_file)
+
+    # Add a worksheet
+    worksheet = workbook.add_worksheet
+    worksheet.set_column(0, 0, 10)
+    worksheet.set_column(1, 1, 34)
+    worksheet.set_column(2, 2, 10)
+    worksheet.set_column(3, 3, 10)
+    worksheet.set_column(4, 7, 20)
+
+    #  Add and define a format
+    format = workbook.add_format  # Add a format
+    format.set_bold
+    format.set_size(14)
+    format.set_color('black')
+    worksheet.set_row(0, 0, 6)
+
+    # Write a formatted and unformatted string, row and column notation.
+    worksheet.write(0, 0, "Tickets: #{profile.name} (#{title})", format)
+
+    format_header = workbook.add_format  # Add a format
+    format_header.set_italic
+    format_header.set_bg_color('gray')
+    format_header.set_color('white')
+    worksheet.write(2, 0, '#', format_header )
+    worksheet.write(2, 1, 'Title', format_header )
+    worksheet.write(2, 2, 'State', format_header )
+    worksheet.write(2, 3, 'Priority', format_header )
+    worksheet.write(2, 4, 'Customer', format_header )
+    worksheet.write(2, 5, 'Created at', format_header )
+    worksheet.write(2, 6, 'Updated at', format_header )
+    worksheet.write(2, 7, 'Closed at', format_header )
+
+    row = 2
+    result[:ticket_ids].each {|ticket_id|
+      ticket = Ticket.lookup(id: ticket_id)
+      row += 1
+      worksheet.write(row, 0, ticket.number )
+      worksheet.write(row, 1, ticket.title)
+      worksheet.write(row, 2, ticket.state.name)
+      worksheet.write(row, 3, ticket.priority.name)
+      worksheet.write(row, 4, ticket.customer.fullname)
+      worksheet.write(row, 5, ticket.created_at)
+      worksheet.write(row, 6, ticket.updated_at)
+      worksheet.write(row, 7, ticket.close_time)
+    }
+
+    workbook.close
+
+    # read file again
+    file = File.new(temp_file, 'r')
+    contents = file.read
+    file.close
+    contents
+  end
+
 end

config/routes/report.rb

@@ -2,9 +2,9 @@ Zammad::Application.routes.draw do
   api_path = Rails.configuration.api_path
 
   # reports
-  match api_path + '/reports/config',              to: 'reports#config',   via: :get
-  match api_path + '/reports/generate',            to: 'reports#generate', via: :post
-  match api_path + '/reports/sets',                to: 'reports#sets',     via: :post
+  match api_path + '/reports/config',              to: 'reports#reporting_config', via: :get
+  match api_path + '/reports/generate',            to: 'reports#generate',        via: :post
+  match api_path + '/reports/sets',                to: 'reports#sets',            via: [:post, :get]
 
   # report_profiles
   match api_path + '/report_profiles',             to: 'report_profiles#index',   via: :get

test/integration/report_test.rb

@@ -24,7 +24,7 @@ class ReportTest < ActiveSupport::TestCase
   # drop/create indexes
   #Rake::Task["searchindex:drop"].execute
   #Rake::Task["searchindex:create"].execute
-  #system('rake searchindex:rebuild')
+  system('rake searchindex:rebuild')
 
   Group.create_if_not_exists(
     name: 'Report Test',