diff --git a/app/assets/javascripts/app/views/customer_chat/chat_window.jst.eco b/app/assets/javascripts/app/views/customer_chat/chat_window.jst.eco
index a12a95d3a..9eb7f9cbb 100644
--- a/app/assets/javascripts/app/views/customer_chat/chat_window.jst.eco
+++ b/app/assets/javascripts/app/views/customer_chat/chat_window.jst.eco
@@ -6,7 +6,11 @@
       <%- @Icon('small-dot', 'icon-status-modified-inner-circle') %>
     </div>
   </div>
-  <div class="chat-name" title="<%= @title %>"><%= @name %></div>
+  <div class="chat-name" title="<%= @title %>">
+    <%= @name %> <div class="status-badge js-info">
+      <div class="info-badge"><%- @Icon('info') %></div>
+    </div>
+  </div>
   <div class="chat-disconnect js-disconnect">
     <div class="btn btn--action btn--small"><%- @T('disconnect') %></div>
   </div>
diff --git a/app/assets/stylesheets/zammad.scss b/app/assets/stylesheets/zammad.scss
index 30996f930..7cbd31da6 100644
--- a/app/assets/stylesheets/zammad.scss
+++ b/app/assets/stylesheets/zammad.scss
@@ -7575,6 +7575,12 @@ output {
   overflow: hidden;
   text-overflow: ellipsis;
   white-space: nowrap;
+    
+  .status-badge {
+    margin-left: 2px;
+    vertical-align: middle;
+    height: 100%;
+  }
 }
 
 .chat-status {