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Added first user also to all groups (master agent).

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This commit is contained in:
Martin Edenhofer 2012-04-13 15:51:10 +02:00
parent f1c934caa4
commit 2c325454a1
22 changed files with 793 additions and 320 deletions
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250
app/assets/javascripts/app/controllers/_channel/email.js.coffee
View file

@ -1,17 +1,24 @@
$ = jQuery.sub()
$.fn.item = (genericObject) ->
elementID = $(@).data('id')
elementID or= $(@).parents('[data-id]').data('id')
genericObject.find(elementID)
class App.ChannelEmail extends App.ControllerTabs
constructor: ->
super
@tabs = [
{
name: 'Inbound',
target: 'c-inbound',
name: 'Inbound',
target: 'c-inbound',
controller: App.ChannelEmailInbound,
},
{
name: 'Outbound',
target: 'c-outbound',
name: 'Outbound',
target: 'c-outbound',
controller: App.ChannelEmailOutbound,
},
{
name: 'Adresses',
@ -28,84 +35,197 @@ class App.ChannelEmail extends App.ControllerTabs
},
]
# App.Channel.bind 'refresh change', @render
# App.Channel.fetch()
@render()
render2: =>
settings = App.Setting.all()
class App.ChannelEmailInboundEdit extends App.ControllerModal
constructor: ->
super
@render(@object)
render: (data = {}) ->
configure_attributes = [
{ name: 'adapter', display: 'Type', tag: 'select', multiple: false, null: false, options: { IMAP: 'IMAP', POP3: 'POP3' } , class: 'span4', default: data['adapter'] },
{ name: 'host', display: 'Host', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['host']) },
{ name: 'user', display: 'User', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['user']) },
{ name: 'password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['password']) },
{ name: 'ssl', display: 'SSL', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: (data['options']&&data['options']['ssl']) },
{ name: 'group_id', display: 'Group', tag: 'select', multiple: false, null: false, filter: @edit_form, nulloption: false, relation: 'Group', class: 'span4', default: data['group_id'] },
{ name: 'active', display: 'Active', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: data['active'] },
]
form = @formGen( model: { configure_attributes: configure_attributes, className: '' } )
@html App.view('generic/admin/new')(
form: form,
head: 'New Channel'
)
@modalShow()
submit: (e) =>
e.preventDefault()
# get params
params = @formParam(e.target)
object = @object || new App.Channel
object.load(
area: 'Email::Inbound',
adapter: params['adapter'],
group_id: params['group_id'],
options: {
host: params['host'],
user: params['user'],
password: params['password'],
ssl: params['ssl'],
},
host: params['host'],
user: params['user'],
password: params['password'],
active: params['active'],
)
# validate form
errors = object.validate()
html = $('<div></div>')
for setting in settings
if setting.area is @area
item = new App.SettingsAreaItem( setting: setting )
html.append( item.el )
# show errors in form
if errors
@log 'error new', errors
@validateForm( form: e.target, errors: errors )
return false
@html html
# save object
object.save(
success: =>
@modalHide()
error: =>
@log 'errors'
@modalHide()
)
class App.SettingsAreaItem2 extends App.Controller
class App.ChannelEmailInbound extends App.Controller
events:
'submit form': 'update',
'click [data-type=new]': 'new'
'click [data-type=edit]': 'edit'
constructor: ->
super
@render()
App.Channel.bind 'refresh change', @render
App.Channel.fetch()
render: =>
# defaults
for item in @setting.options['form']
if typeof @setting.state.value is 'object'
item['default'] = @setting.state.value[item.name]
else
item['default'] = @setting.state.value
channels = App.Channel.all()
html = $('<div></div>')
data = []
for channel in channels
if channel.area is 'Email::Inbound'
channel.host = channel.options['host']
channel.user = channel.options['user']
data.push channel
# form
@configure_attributes = @setting.options['form']
form = @formGen( model: { configure_attributes: @configure_attributes, className: '' }, autofocus: false )
table = @table(
overview: ['host', 'user', 'adapter', 'active'],
model: App.Channel,
objects: data,
)
# item
@html App.view('settings/item')(
setting: @setting,
form: form,
)
html.append( table )
html.append( '<a data-type="new" class="btn">new account</a>' )
@html html
new: (e) =>
e.preventDefault()
new App.ChannelEmailInboundEdit()
edit: (e) =>
e.preventDefault()
item = $(e.target).item( App.Channel )
new App.ChannelEmailInboundEdit( object: item )
class App.ChannelEmailOutbound extends App.Controller
events:
'change #_adapter': 'toggle'
'submit #mail_adapter': 'update'
constructor: ->
super
App.Channel.bind 'refresh change', @render
App.Channel.fetch()
render: =>
channels = App.Channel.all()
data = []
adapters = {}
adapter_used = undefined
channel_used = undefined
for channel in channels
if channel.area is 'Email::Outbound'
data.push channel
adapters[channel.adapter] = channel.adapter
if @adapter_used
if @adapter_used is channel.adapter
adapter_used = channel.adapter
channel_used = channel
else if channel.active is true
adapter_used = channel.adapter
channel_used = channel
configure_attributes = [
{ name: 'adapter', display: 'Send Mails via', tag: 'select', multiple: false, null: false, options: adapters , class: 'span4', default: adapter_used },
]
form_adapter = @formGen( model: { configure_attributes: configure_attributes, className: '' } )
if adapter_used is 'SMTP'
configure_attributes = [
{ name: 'host', display: 'Host', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (channel_used['options']&&channel_used['options']['host']) },
{ name: 'user', display: 'User', tag: 'input', type: 'text', limit: 120, null: true, class: 'span4', autocapitalize: false, default: (channel_used['options']&&channel_used['options']['user']) },
{ name: 'password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, class: 'span4', autocapitalize: false, default: (channel_used['options']&&channel_used['options']['password']) },
{ name: 'ssl', display: 'SSL', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: (channel_used['options']&&channel_used['options']['ssl']) },
]
form_adapter_settings = @formGen( model: { configure_attributes: configure_attributes, className: '' } )
html = App.view('channel/email_outbound')(
form_adapter: form_adapter,
form_adapter_settings: form_adapter_settings,
)
html = $(html)
@html html
toggle: (e) =>
# get params
params = @formParam(e.target)
@adapter_used = params['adapter']
@render()
update: (e) =>
e.preventDefault()
params = @formParam(e.target)
@log 'submit', @setting, params, e.target
if typeof @setting.state.value is 'object'
state = {
value: params
}
else
state = {
value: params[@setting.name]
}
params = @formParam(e.target)
channels = App.Channel.all()
for channel in channels
if channel.area is 'Email::Outbound' && channel.adapter is params['adapter']
channel.updateAttributes(
options: {
host: params['host'],
user: params['user'],
password: params['password'],
ssl: params['ssl'],
},
active: true,
)
@setting['state'] = state
@setting.save(
success: =>
# set all other to inactive
channels = App.Channel.all()
for channel in channels
if channel.area is 'Email::Outbound' && channel.adapter isnt params['adapter']
channel.updateAttributes( active: false )
# login check
auth = new App.Auth
auth.loginCheck()
)
class App.ChannelEmail2 extends App.Controller
events:
'click [data-toggle="tabnav"]': 'toggle',
constructor: ->
super
# render page
# rerender
@render()
render: ->
@html App.view('channel/email')(
head: 'some header'
)

14
app/assets/javascripts/app/controllers/channel.js.coffee
View file

@ -1,14 +1,15 @@
$ = jQuery.sub()
class Index extends App.ControllerLevel2
toggleable: true
# toggleable: true
toggleable: false
menu: [
{ name: 'Web', 'target': 'web', controller: App.ChannelWeb },
{ name: 'Mail', 'target': 'email', controller: App.ChannelEmail },
{ name: 'Chat', 'target': 'chat', controller: App.ChannelChat },
{ name: 'Twitter', 'target': 'twitter', controller: App.ChannelTwitter },
{ name: 'Facebook', 'target': 'facebook', controller: App.ChannelFacebook },
{ name: 'Web', target: 'web', controller: App.ChannelWeb },
{ name: 'Mail', target: 'email', controller: App.ChannelEmail },
{ name: 'Chat', target: 'chat', controller: App.ChannelChat },
{ name: 'Twitter', target: 'twitter', controller: App.ChannelTwitter },
{ name: 'Facebook', target: 'facebook', controller: App.ChannelFacebook },
]
page: {
title: 'Channels',
@ -24,5 +25,6 @@ class Index extends App.ControllerLevel2
# render page
@render()
Config.Routes['channels/:target'] = Index
Config.Routes['channels'] = Index

2
app/assets/javascripts/app/controllers/settings.js.coffee
View file

@ -2,7 +2,7 @@ $ = jQuery.sub()
class Index extends App.ControllerLevel2
toggleable: false
toggleable: true
# toggleable: true
constructor: ->
super

14
app/assets/javascripts/app/models/channel.js.coffee Normal file
View file

@ -0,0 +1,14 @@
class App.Channel extends App.Model
@configure 'Channel', 'adapter', 'area', 'options', 'group_id', 'active'
@extend Spine.Model.Ajax
@configure_attributes = [
{ name: 'adapter', display: 'Adapter', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
{ name: 'area', display: 'Area', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
# { name: 'host', display: 'Host', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
# { name: 'user', display: 'User', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
# { name: 'password', display: 'Password', tag: 'input', type: 'text', limit: 100, null: fa, 'class': 'xlarge' },
{ name: 'options', display: 'Area', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
{ name: 'group_id', display: 'Group', tag: 'option', type: 'text', limit: 100, null: true, 'class': 'xlarge' },
{ name: 'active', display: 'Active', tag: 'boolean', type: 'boolean', 'default': true, null: true, 'class': 'xlarge' },
]

72
app/assets/javascripts/app/views/channel/email.jst.eco
View file

@ -1,72 +0,0 @@
<div class="tab-pane active" id="channel-inbound">
<table class="table table-striped">
<tr>
<th>Host</th>
<th>User</th>
<th>Type</th>
<th>Active</th>
<th>Delete</th>
</tr>
<tr>
<td>lalal.example.com</td>
<td>wpt234rwr</td>
<td>IMAP</td>
<td>true</td>
<td>x</td>
</tr>
<tr>
<td>l31alal.example.com</td>
<td>wpt23dd4rwr</td>
<td>POP3</td>
<td>true</td>
<td>x</td>
</tr>
</table>
</div>
<div class="tab-pane" id="channel-outbound">
<table class="table table-striped">
<tr>
<th>Host</th>
<th>User</th>
<th>Type</th>
<th>Active</th>
<th>Delete</th>
</tr>
<tr>
<td>lalal.example.com</td>
<td>wpt234rwr</td>
<td>SMTP</td>
<td>true</td>
<td>x</td>
</tr>
<tr>
<td>l31alal.example.com</td>
<td>wpt23dd4rwr</td>
<td>Sendmail</td>
<td>true</td>
<td>x</td>
</tr>
</table>
</div>
<div class="tab-pane" id="channel-filter">
<table class="table table-striped">
<tr>
<th>Name</th>
<th>Active</th>
<th>Delete</th>
</tr>
<tr>
<td>lalal.example.com</td>
<td>true</td>
<td>x</td>
</tr>
<tr>
<td>wpt23dd4rwr</td>
<td>true</td>
<td>x</td>
</tr>
</table>
</div>

5
app/assets/javascripts/app/views/channel/email_outbound.jst.eco Normal file
View file

@ -0,0 +1,5 @@
<form id="mail_adapter">
<%- @form_adapter %>
<%- @form_adapter_settings %>
<button data-type="" type="submit" class="btn">submit</botton>
</form>

2
app/assets/javascripts/app/views/channel/facebook.jst.eco
View file

@ -3,6 +3,7 @@
</ul>
<div class="tab-content">
<div class="tab-pane active" id="">
<table class="table table-striped">
<tr>
<th>Name</th>
@ -20,5 +21,6 @@
<td>x</td>
</tr>
</table>
</div>
</div>

4
app/controllers/application_controller.rb
View file

@ -130,8 +130,8 @@ class ApplicationController < ActionController::Base
# config
config = {}
Setting.where( :frontend => true ).each { |setting|
config[setting.name] = setting.state[:value]
Setting.select('name').where( :frontend => true ).each { |setting|
config[setting.name] = Setting.get(setting.name)
}
return config
end

49
app/controllers/channels_controller.rb Normal file
View file

@ -0,0 +1,49 @@
class ChannelsController < ApplicationController
before_filter :authentication_check
# GET /channels
def index
@channels = Channel.all
render :json => @channels
end
# GET /channels/1
def show
@channel = Channel.find(params[:id])
render :json => @channel
end
# POST /channels
def create
@channel = Channel.new(params[:channel])
@channel.created_by_id = current_user.id
if @channel.save
render :json => @channel, :status => :created
else
render :json => @channel.errors, :status => :unprocessable_entity
end
end
# PUT /channels/1
def update
@channel = Channel.find(params[:id])
if @channel.update_attributes(params[:channel])
render :json => @channel, :status => :ok
else
render :json => @channel.errors, :status => :unprocessable_entity
end
end
# DELETE /channels/1
def destroy
@channel = Channel.find(params[:id])
@channel.destroy
head :ok
end
end

20
app/controllers/users_controller.rb
View file

@ -37,15 +37,25 @@ class UsersController < ApplicationController
if @user.created_by_id == 1
# check if it's first user
count = User.all.count()
role_ids = []
count = User.all.count()
group_ids = []
role_ids = []
# add first user as admin/agent and to all groups
if count <= 2
role_ids.push Role.where( :name => 'Admin' ).first.id
role_ids.push Role.where( :name => 'Agent' ).first.id
Role.where( :name => [ 'Admin', 'Agent'] ).each { |role|
role_ids.push role.id
}
Group.all().each { |group|
group_ids.push group.id
}
# everybody else will go as customer per default
else
role_ids.push Role.where( :name => 'Customer' ).first.id
end
@user.role_ids = role_ids
@user.role_ids = role_ids
@user.group_ids = group_ids
# else do assignment as defined
else

14
app/models/channel.rb
View file

@ -1,11 +1,19 @@
class Channel < ActiveRecord::Base
store :options
def self.send2
# find outbound
end
def self.fetch
Rails.application.config.channel.each { |channel|
channels = Channel.where( 'active = ? AND area LIKE ?', true, '%::Inbound' )
channels.each { |channel|
begin
c = eval channel[:module] + '.new'
c = eval 'Channel::' + channel[:adapter] + '.new'
c.fetch(channel)
rescue Exception => e
puts "can't use " + channel[:module]
puts "can't use " + 'Channel::' + channel[:adapter]
puts e.inspect
end
}

70
app/models/channel/imap.rb
View file

@ -4,12 +4,11 @@ require 'net/imap'
class Channel::IMAP
include UserInfo
# def fetch(:oauth_token, :oauth_token_secret)
def fetch (account)
puts 'fetching imap'
imap = Net::IMAP.new(account[:host], 993, true )
imap.authenticate('LOGIN', account[:user], account[:pw])
imap = Net::IMAP.new(account[:options][:host], 993, true )
imap.authenticate('LOGIN', account[:options][:user], account[:options][:password])
imap.select('INBOX')
imap.search(['ALL']).each do |message_id|
msg = imap.fetch(message_id,'RFC822')[0].attr['RFC822']
@ -50,7 +49,7 @@ class Channel::IMAP
end
# get ticket# from subject
ticket = Ticket.number_check(mail[:subject].value)
ticket = Ticket.number_check( mail[:subject].value )
# set ticket state to open if not new
if ticket
@ -65,7 +64,7 @@ class Channel::IMAP
# create new ticket
if !ticket then
ticket = Ticket.create(
:group_id => Group.where( :name => account[:group] ).first.id,
:group_id => account[:group_id],
:customer_id => user.id,
:title => conv(mail['subject'].charset || 'LATIN1', mail['subject'].to_s),
:ticket_state_id => Ticket::State.where(:name => 'new').first.id,
@ -143,59 +142,16 @@ class Channel::IMAP
end
imap.expunge()
imap.disconnect()
puts 'done'
end
def send(attr, account, notification = false)
mail = Mail.new
# set organization
organization = Setting.get('organization')
if organization then;
mail['organization'] = organization.to_s
def send(attr, notification = false)
channel = Channel.where( :area => 'Email::Outbound', :active => true ).first
begin
c = eval 'Channel::' + channel[:adapter] + '.new'
c.send(attr, channel, notification)
rescue Exception => e
puts "can't use " + 'Channel::' + channel[:adapter]
puts e.inspect
end
# notification
if notification
attr['X-Loop'] = 'yes'
attr['Precedence'] = 'bulk'
attr['Auto-Submitted'] = 'auto-generated'
end
# set headers
attr.each do |key, v|
if key.to_s != 'attachments' && key.to_s != 'body'
mail[key.to_s] = v.to_s
end
end
# add body
mail.text_part = Mail::Part.new do
body attr[:body]
end
# add attachments
if attr[:attachments]
attr[:attachments].each do |attachment|
mail.attachments[attachment.filename] = {
:content_type => attachment.preferences['Content-Type'],
:mime_type => attachment.preferences['Mime-Type'],
:content => attachment.store_file.data
}
end
end
#mail.delivery_method :sendmail
mail.delivery_method :smtp, {
:openssl_verify_mode => 'none',
:address => account[:host],
# :port => 587,
:port => 25,
:domain => account[:host],
:user_name => account[:user],
:password => account[:pw],
# :authentication => 'plain',
:enable_starttls_auto => true
}
mail.deliver
end
end

48
app/models/channel/sendmail.rb Normal file
View file

@ -0,0 +1,48 @@
require 'mail'
class Channel::Sendmail
include UserInfo
def send(attr, channel, notification = false)
mail = Mail.new
# set organization
organization = Setting.get('organization')
if organization then;
mail['organization'] = organization.to_s
end
# notification
if notification
attr['X-Loop'] = 'yes'
attr['Precedence'] = 'bulk'
attr['Auto-Submitted'] = 'auto-generated'
end
# set headers
attr.each do |key, v|
if key.to_s != 'attachments' && key.to_s != 'body'
mail[key.to_s] = v.to_s
end
end
# add body
mail.text_part = Mail::Part.new do
body attr[:body]
end
# add attachments
if attr[:attachments]
attr[:attachments].each do |attachment|
mail.attachments[attachment.filename] = {
:content_type => attachment.preferences['Content-Type'],
:mime_type => attachment.preferences['Mime-Type'],
:content => attachment.store_file.data
}
end
end
mail.delivery_method :sendmail
mail.deliver
end
end

58
app/models/channel/smtp.rb Normal file
View file

@ -0,0 +1,58 @@
require 'mail'
class Channel::SMTP
include UserInfo
def send(attr, channel, notification = false)
mail = Mail.new
# set organization
organization = Setting.get('organization')
if organization then;
mail['organization'] = organization.to_s
end
# notification
if notification
attr['X-Loop'] = 'yes'
attr['Precedence'] = 'bulk'
attr['Auto-Submitted'] = 'auto-generated'
end
# set headers
attr.each do |key, v|
if key.to_s != 'attachments' && key.to_s != 'body'
mail[key.to_s] = v.to_s
end
end
# add body
mail.text_part = Mail::Part.new do
body attr[:body]
end
# add attachments
if attr[:attachments]
attr[:attachments].each do |attachment|
mail.attachments[attachment.filename] = {
:content_type => attachment.preferences['Content-Type'],
:mime_type => attachment.preferences['Mime-Type'],
:content => attachment.store_file.data
}
end
end
mail.delivery_method :smtp, {
:openssl_verify_mode => 'none',
:address => channel[:options][:host],
# :port => 587,
:port => 25,
:domain => channel[:options][:host],
:user_name => channel[:options][:user],
:password => channel[:options][:password],
# :authentication => 'plain',
:enable_starttls_auto => true
}
mail.deliver
end
end

3
app/models/channel/twitter2.rb
View file

@ -1,4 +1,3 @@
#require 'rubygems'
require 'twitter'
class Channel::Twitter2
@ -37,6 +36,7 @@ class Channel::Twitter2
@article_type = 'twitter direct-message'
fetch_loop(tweets, account, account[:direct_messages][:group])
end
puts 'done'
end
def fetch_loop(tweets, account, group)
@ -103,7 +103,6 @@ class Channel::Twitter2
# puts tweet.inspect
# user = User.where( :login => tweet.sender.screen_name ).first
auth = Authorization.where( :uid => sender.id, :provider => 'twitter' ).first
# user = undef
user = nil
if auth
puts 'user_id', auth.user_id

20
app/models/setting.rb
View file

@ -1,17 +1,31 @@
class Setting < ActiveRecord::Base
store :options
store :state
store :state_initial
store :options
store :state
store :state_initial
before_create :set_initial
@@config = nil
def self.load
# check if config is already generated
return @@config if @@config
# read all config settings
config = {}
Setting.select('name, state').order(:id).each { |setting|
config[setting.name] = setting.state[:value]
}
# config lookups
config.each { |key, value|
next if value.class.to_s != 'String'
config[key].gsub!( /\#\{config\.(.+?)\}/ ) { |s|
s = config[$1].to_s
}
}
# store for class requests
@@config = config
return config
end

5
app/models/ticket.rb
View file

@ -158,7 +158,7 @@ class Ticket < ActiveRecord::Base
self.message_id = '<' + DateTime.current.to_s(:number) + '.' + self.ticket_id.to_s + '.' + rand(999999).to_s() + '@' + fqdn + '>'
# set sender
self.from = Rails.application.config.email_sender
self.from = Setting.get('system_sender')
end
end
def attachment_check
@ -235,8 +235,7 @@ class Ticket < ActiveRecord::Base
:subject => subject,
:body => self.body,
:attachments => self.attachments
},
Rails.application.config.channel_email
}
)
end
end

1
app/models/ticket/observer/notification.rb
View file

@ -214,7 +214,6 @@ From: #{ticket.articles[-1].from}
:subject => subject,
:body => body,
},
Rails.application.config.channel_email,
true
)
end

6
config/application.rb
View file

@ -24,6 +24,12 @@ module Zammad
# Activate observers that should always be running.
# config.active_record.observers = :cacher, :garbage_collector, :forum_observer
config.active_record.observers =
:history_observer,
'ticket::_observer::_first_response',
'ticket::_observer::_last_contact',
'ticket::_observer::_close_time',
'ticket::_observer::_notification'
# Set Time.zone default to the specified zone and make Active Record auto-convert to this zone.
# Run "rake -D time" for a list of tasks for finding time zone names. Default is UTC.

11
config/routes.rb
View file

@ -21,10 +21,11 @@ Zammad::Application.routes.draw do
resources :notes
# tickets
resources :ticket_articles, :only => [:create, :show, :index, :update]
resources :ticket_priorities, :only => [:create, :show, :index, :update]
resources :ticket_states, :only => [:create, :show, :index, :update]
resources :tickets, :only => [:create, :show, :index, :update]
resources :channels, :only => [:create, :show, :index, :update, :destroy]
resources :ticket_articles, :only => [:create, :show, :index, :update]
resources :ticket_priorities, :only => [:create, :show, :index, :update]
resources :ticket_states, :only => [:create, :show, :index, :update]
resources :tickets, :only => [:create, :show, :index, :update]
match '/ticket_full/:id', :to => 'ticket_overviews#ticket_full'
match '/ticket_attachment/:id', :to => 'ticket_overviews#ticket_attachment'
match '/ticket_attachment_new', :to => 'ticket_overviews#ticket_attachment_new'
@ -43,7 +44,7 @@ Zammad::Application.routes.draw do
match '/getting_started', :to => 'getting_started#index'
# sessions
resources :sessions, :only => [:create, :destroy, :show]
resources :sessions, :only => [:create, :destroy, :show]
match '/signin', :to => 'sessions#create'
match '/signshow', :to => 'sessions#show'
match '/signout', :to => 'sessions#destroy'

21
db/migrate/20120101000070_create_channel.rb Normal file
View file

@ -0,0 +1,21 @@
class CreateChannel < ActiveRecord::Migration
def up
create_table :channels do |t|
t.references :group, :null => true
t.column :adapter, :string, :limit => 100, :null => false
t.column :area, :string, :limit => 100, :null => false
t.column :options, :string, :limit => 2000, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :channels, [:area]
add_index :channels, [:adapter]
end
def down
drop_table :channels
end
end

424
db/seeds.rb
View file

@ -627,7 +627,7 @@ Setting.create(
:value => {
:checksum => false,
:file => '/tmp/counter.log',
:min_size => 4,
:min_size => 5,
},
},
:frontend => false
@ -712,10 +712,130 @@ Setting.create(
:frontend => false
)
Setting.create(
:title => 'Enable Ticket creation',
:name => 'customer_ticket_create',
:area => 'CustomerWeb::Base',
:description => 'Defines if a customer can create tickets via the web interface.',
:options => {
:form => [
{
:display => '',
:null => true,
:name => 'customer_ticket_create',
:tag => 'select',
:options => {
true => 'yes',
false => 'no',
},
},
],
},
:state => {
:value => true,
},
:frontend => true
)
Setting.create(
:title => 'Enable Ticket View/Update',
:name => 'customer_ticket_view',
:area => 'CustomerWeb::Base',
:description => 'Defines if a customer view and update his own tickets.',
:options => {
:form => [
{
:display => '',
:null => true,
:name => 'customer_ticket_view',
:tag => 'select',
:options => {
true => 'yes',
false => 'no',
},
},
],
},
:state => {
:value => true,
},
:frontend => true
)
Setting.create(
:title => 'Max. Email Size',
:name => 'postmaster_max_size',
:area => 'Email::Base',
:description => 'Maximal size in MB of emails.',
:options => {
:form => [
{
:display => '',
:null => true,
:name => 'postmaster_max_size',
:tag => 'select',
:options => {
1 => 1,
2 => 2,
3 => 3,
4 => 4,
5 => 5,
6 => 6,
7 => 7,
8 => 8,
9 => 9,
10 => 10,
11 => 11,
12 => 12,
13 => 13,
14 => 14,
15 => 15,
16 => 16,
17 => 17,
18 => 18,
19 => 19,
20 => 20,
},
},
],
},
:state => {
:value => 10,
},
:frontend => false
)
Setting.create(
:title => 'Additional follow up detection',
:name => 'postmaster_follow_up_search_in',
:area => 'Email::Base',
:description => '"References" - Executes follow up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject. "Body" - Executes follow up mail body checks in mails that don\'t have a ticket number in the subject. "Attachment" - Executes follow up mail attachments checks in mails that don\'t have a ticket number in the subject. "Raw" - Executes follow up plain/raw mail checks in mails that don\'t have a ticket number in the subject.',
:options => {
:form => [
{
:display => '',
:null => true,
:name => 'postmaster_follow_up_search_in',
:tag => 'checkbox',
:options => {
'references' => 'References',
'body' => 'Body',
'attachment' => 'Attachment',
'raw' => 'Raw',
},
},
],
},
:state => {
:value => ['subject'],
},
:frontend => false
)
Setting.create(
:title => 'Notification Sender',
:name => 'notification_sender',
:area => 'Ticket::Notification',
:area => 'Email::Base',
:description => 'Defines the sender of email notifications.',
:options => {
:form => [
@ -728,11 +848,78 @@ Setting.create(
],
},
:state => {
:value => 'Notify <noreply@znuny.com>',
:value => 'Notification Master <noreply@#{config.fqdn}>',
},
:frontend => false
)
Setting.create(
:title => 'System Sender',
:name => 'system_sender',
:area => 'Email::Base',
:description => 'ONLY TEMP!',
:options => {
:form => [
{
:display => '',
:null => false,
:name => 'system_sender',
:tag => 'input',
},
],
},
:state => {
:value => 'Zammad Team <zammad@#{config.fqdn}>',
},
:frontend => false
)
Setting.create(
:title => 'Block Notifications',
:name => 'send_no_auto_response_reg_exp',
:area => 'Email::Base',
:description => 'If this regex matches, no notification will be send by the sender.',
:options => {
:form => [
{
:display => '',
:null => false,
:name => 'send_no_auto_response_reg_exp',
:tag => 'input',
},
],
},
:state => {
:value => '(MAILER-DAEMON|postmaster|abuse)@.+?\..+?',
},
:frontend => false
)
Setting.create(
:title => 'Enable Chat',
:name => 'chat',
:area => 'Chat::Base',
:description => 'Enable/Disable online chat.',
:options => {
:form => [
{
:display => '',
:null => true,
:name => 'chat',
:tag => 'select',
:options => {
true => 'yes',
false => 'no',
},
},
],
},
:state => {
:value => false,
},
:frontend => true
)
Role.create(
:id => 1,
:name => 'Admin',
@ -818,56 +1005,35 @@ Ticket::Article::Sender.create( :name => 'Agent' )
Ticket::Article::Sender.create( :name => 'Customer' )
Ticket::Article::Sender.create( :name => 'System' )
for i in (1..10)
next
ticket = Ticket.create(
# :number => '1314' + i.to_s,
:group_id => Group.where(:name => 'Users' ).first.id,
:customer_id => User.where(:login => '-').first.id,
:title => 'printer isn\'t working...',
:ticket_state_id => Ticket::State.where(:name => 'new').first.id,
:ticket_priority_id => Ticket::Priority.where(:name => '2 normal').first.id,
:created_by_id => User.where(:login => '-').first.id
)
Ticket::Article.create(
:created_by_id => User.where(:login => '-').first.id,
:ticket_id => ticket.id,
:ticket_article_type_id => Ticket::Article::Type.where(:name => 'email').first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where(:name => 'Agent').first.id,
:body => 'Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquid ex ea commodi consequat. Quis aute iure reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint obcaecat cupiditat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquid ex ea commodi consequat. Quis aute iure reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint obcaecat cupiditat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.',
:from => 'Some Agent <agent@localhost>',
:internal => false
)
Ticket::Article.create(
:created_by_id => User.where(:login => '-').first.id,
:ticket_id => ticket.id,
:ticket_article_type_id => Ticket::Article::Type.where(:name => 'email').first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where(:name => 'Customer').first.id,
:body => 'Nam liber tempor cum soluta nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Nam liber tempor cum soluta nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.',
:from => 'Some Customer <customer@localhost>',
:internal => false
)
end
ticket = Ticket.create(
:group_id => Group.where( :name => 'Users' ).first.id,
:customer_id => User.where( :login => '-' ).first.id,
:owner_id => User.where( :login => '-' ).first.id,
:title => 'Welcome to Zammad!',
:ticket_state_id => Ticket::State.where( :name => 'new' ).first.id,
:ticket_priority_id => Ticket::Priority.where( :name => '2 normal' ).first.id,
:created_by_id => User.where( :login => '-' ).first.id
)
Ticket::Article.create(
:created_by_id => User.where(:login => '-').first.id,
:ticket_id => ticket.id,
:ticket_article_type_id => Ticket::Article::Type.where(:name => 'email' ).first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where(:name => 'Customer' ).first.id,
:from => 'Zammad Feedback <feedback@zammad.org>',
:body => 'Welcome!
#Ticket.create(
# :number => '1315',
# :group_id => Group.where(:name => 'Users' ).first.id,
# :customer_id => User.where(:login => '-').first.id,
# :title => 'iphone isn\'t working...',
# :ticket_state_id => Ticket::State.where(:name => 'new').first.id,
# :ticket_priority_id => Ticket::Priority.where(:name => '2 normal').first.id,
# :created_by_id => User.where(:login => '-').first.id
#)
Thank you for installing Zammad.
#Ticket.create(
# :number => '1316',
# :group_id => Group.where(:name => 'Users' ).first.id,
# :customer_id => User.where(:login => '-').first.id,
# :title => 'android isn\'t working...',
# :ticket_state_id => Ticket::State.where(:name => 'new').first.id,
# :ticket_priority_id => Ticket::Priority.where(:name => '2 normal').first.id,
# :created_by_id => User.where(:login => '-').first.id
#)
You will find updates and patches at http://zammad.org/. Online
documentation is available at http://guides.zammad.org/. You can also
use our forums at http://forums.zammad.org/
Regards,
The Zammad.org Project
',
:internal => false
)
Overview.create(
:name => 'my_assigned',
@ -1058,6 +1224,74 @@ Overview.create(
}
)
Channel.create(
:adapter => 'IMAP',
:area => 'Email::Inbound',
:options => {
:host => 'edenhofer.de',
:user => 'mebox',
:password => '123',
:ssl => true,
},
:active => true,
:created_by_id => User.where( :login => '-' ).first.id
)
Channel.create(
:adapter => 'SMTP',
:area => 'Email::Outbound',
:options => {
:host => 'edenhofer.de',
:user => 'me-box',
:password => 'BidZ&2#.z',
:ssl => true,
},
:group_id => 1,
:active => false,
:created_by_id => User.where( :login => '-' ).first.id
)
Channel.create(
:adapter => 'Sendmail',
:area => 'Email::Outbound',
:options => {},
:active => false,
:created_by_id => User.where( :login => '-' ).first.id
)
Channel.create(
:adapter => 'Twitter2',
:area => 'Twitter',
:options => {
:consumer_key => 'PJ4c3dYYRtSZZZdOKo8ow',
:consumer_secret => 'ggAdnJE2Al1Vv0cwwvX5bdvKOieFs0vjCIh5M8Dxk',
:oauth_token => '293437546-xxRa9g74CercnU5AvY1uQwLLGIYrV1ezYtpX8oKW',
:oauth_token_secret => 'ju0E4l9OdY2Lh1iTKMymAu6XVfOaU2oGxmcbIMRZQK4',
:search => [
{
:item => '#otrs',
:group => 'Twitter',
},
{
:item => '#zombie42',
:group => 'Twitter',
},
{
:item => '#otterhub',
:group => 'Twitter',
},
],
:mentions => {
:group => 'Twitter',
},
:direct_messages => {
:group => 'Twitter',
}
},
:active => true,
:created_by_id => User.where( :login => '-' ).first.id
)
network = Network.create(
:name => 'base'
)
@ -1066,96 +1300,96 @@ Network::Category::Type.create(
:name => 'Announcement'
)
Network::Category::Type.create(
:name => 'Idea'
:name => 'Idea'
)
Network::Category::Type.create(
:name => 'Question'
:name => 'Question'
)
Network::Category::Type.create(
:name => 'Bug Report'
:name => 'Bug Report'
)
Network::Privacy.create(
:name => 'logged in',
:key => 'loggedIn'
:name => 'logged in',
:key => 'loggedIn'
)
Network::Privacy.create(
:name => 'logged in and moderator',
:key => 'loggedInModerator'
:name => 'logged in and moderator',
:key => 'loggedInModerator'
)
Network::Category.create(
:name => 'Announcements',
:name => 'Announcements',
:network_id => network.id,
:allow_comments => true,
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Announcement').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in and moderator').first.id,
:allow_comments => true
:allow_comments => true
)
Network::Category.create(
:name => 'Questions',
:name => 'Questions',
:network_id => network.id,
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Question').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in').first.id
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Question').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in').first.id
# :network_categories_moderator_user_ids => User.where(:login => '-').first.id
)
Network::Category.create(
:name => 'Ideas',
:name => 'Ideas',
:network_id => network.id,
:allow_comments => true,
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Idea').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in').first.id,
:allow_comments => true
:allow_comments => true
)
Network::Category.create(
:name => 'Bug Reports',
:name => 'Bug Reports',
:network_id => network.id,
:allow_comments => true,
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Bug Report').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in').first.id,
:allow_comments => true
:allow_comments => true
)
item = Network::Item.create(
:title => 'Example Announcement',
:body => 'Some announcement....',
:network_category_id => Network::Category.where(:name => 'Announcements').first.id,
:created_by_id => User.where(:login => '-').first.id
:title => 'Example Announcement',
:body => 'Some announcement....',
:network_category_id => Network::Category.where(:name => 'Announcements').first.id,
:created_by_id => User.where(:login => '-').first.id
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
)
item = Network::Item.create(
:title => 'Example Question?',
:body => 'Some questions....',
:network_category_id => Network::Category.where(:name => 'Questions').first.id,
:created_by_id => User.where(:login => '-').first.id
:title => 'Example Question?',
:body => 'Some questions....',
:network_category_id => Network::Category.where(:name => 'Questions').first.id,
:created_by_id => User.where(:login => '-').first.id
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
)
item = Network::Item.create(
:title => 'Example Idea',
:body => 'Some idea....',
:network_category_id => Network::Category.where(:name => 'Ideas').first.id,
:created_by_id => User.where(:login => '-').first.id
:title => 'Example Idea',
:body => 'Some idea....',
:network_category_id => Network::Category.where(:name => 'Ideas').first.id,
:created_by_id => User.where(:login => '-').first.id
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
)
item = Network::Item.create(
:title => 'Example Bug Report',
:body => 'Some bug....',
:network_category_id => Network::Category.where(:name => 'Bug Reports').first.id,
:created_by_id => User.where(:login => '-').first.id
:title => 'Example Bug Report',
:body => 'Some bug....',
:network_category_id => Network::Category.where(:name => 'Bug Reports').first.id,
:created_by_id => User.where(:login => '-').first.id
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
)