diff --git a/app/assets/javascripts/app/controllers/ticket_customer.coffee b/app/assets/javascripts/app/controllers/ticket_customer.coffee
index d4a843455..e23ea954c 100644
--- a/app/assets/javascripts/app/controllers/ticket_customer.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_customer.coffee
@@ -26,9 +26,11 @@ class App.TicketCustomer extends App.ControllerModal
       @close()
 
       # update ticket
-      @ticket.updateAttributes(
+      ticket = App.Ticket.find(@ticket_id)
+      ticket.article = undefined
+      ticket.updateAttributes(
         customer_id: @customer_id
       )
 
     # load user if not already exists
-    App.User.full( @customer_id, callback )
+    App.User.full(@customer_id, callback)
diff --git a/app/assets/javascripts/app/controllers/ticket_zoom/sidebar.coffee b/app/assets/javascripts/app/controllers/ticket_zoom/sidebar.coffee
index 745f95859..cb5af2292 100644
--- a/app/assets/javascripts/app/controllers/ticket_zoom/sidebar.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_zoom/sidebar.coffee
@@ -80,7 +80,7 @@ class App.TicketZoomSidebar extends App.ObserverController
       )
     changeCustomer = (e, el) =>
       new App.TicketCustomer(
-        ticket:    ticket
+        ticket_id: ticket.id
         container: @el.closest('.content')
       )
     @sidebarItems = [