Reworked overviews.
This commit is contained in:
Martin Edenhofer
parent
7324c56b67
commit
2fa3b015a8
1 changed files with 71 additions and 206 deletions
277
db/seeds.rb
277
db/seeds.rb
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@ -1000,6 +1000,7 @@ Setting.create_if_not_exists(
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:frontend => true
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)
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email_address = EmailAddress.create_if_not_exists(
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:id => 1,
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:realname => 'Zammad',
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@ -1166,9 +1167,11 @@ The Zammad.org Project
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overview_role = Role.where( :name => 'Agent' ).first
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Overview.create_if_not_exists(
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:name => 'my_assigned',
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:role_id => overview_role.id,
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:condition => {
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:name => 'My assigned Tickets',
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:link => 'my_assigned',
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:prio => 1000,
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:role_id => overview_role.id,
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:condition => {
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:ticket_state_id => [ 1,2,3 ],
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:owner_id => 'current_user.id',
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},
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@ -1176,30 +1179,10 @@ Overview.create_if_not_exists(
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:by => 'created_at',
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:direction => 'ASC',
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},
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:meta => {
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:url => 'my_assigned',
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:name => 'My assigned Tickets',
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:prio => 1000,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'group', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1207,9 +1190,11 @@ Overview.create_if_not_exists(
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)
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Overview.create_if_not_exists(
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:name => 'all_unassigned',
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:role_id => overview_role.id,
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:condition => {
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:name => 'Unassigned & Open Tickets',
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:link => 'all_unassigned',
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:prio => 1001,
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:role_id => overview_role.id,
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:condition => {
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:ticket_state_id => [1,2,3],
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:owner_id => 1,
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},
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@ -1217,30 +1202,10 @@ Overview.create_if_not_exists(
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:by => 'created_at',
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:direction => 'ASC',
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},
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:meta => {
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:url => 'all_unassigned',
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:name => 'Unassigned & Open Tickets',
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:prio => 1001,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'group', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1248,39 +1213,21 @@ Overview.create_if_not_exists(
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)
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Overview.create_if_not_exists(
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:name => 'all_open',
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:role_id => overview_role.id,
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:condition => {
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:name => 'All Open Tickets',
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:link => 'all_open',
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:prio => 1002,
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:role_id => overview_role.id,
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:condition => {
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:ticket_state_id => [1,2,3],
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},
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:order => {
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:by => 'created_at',
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:direction => 'ASC',
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},
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:meta => {
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:url => 'all_open',
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:name => 'All Open Tickets',
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:prio => 1002,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'group', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1288,39 +1235,21 @@ Overview.create_if_not_exists(
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)
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Overview.create_if_not_exists(
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:name => 'all_escalated',
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:role_id => overview_role.id,
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:condition => {
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:name => 'Escalated Tickets',
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:link => 'all_escalated',
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:prio => 1010,
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:role_id => overview_role.id,
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:condition => {
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:ticket_state_id => [1,2,3],
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},
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:order => {
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:by => 'created_at',
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:direction => 'ASC',
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},
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:meta => {
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:url => 'all_escalated',
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:name => 'Escalated Tickets',
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:prio => 1010,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'group', 'owner', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'owner', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'owner', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'group', 'owner', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'owner', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'owner', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1328,9 +1257,11 @@ Overview.create_if_not_exists(
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)
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Overview.create_if_not_exists(
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:name => 'my_pending_reached',
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:role_id => overview_role.id,
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:condition => {
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:name => 'My pending reached Tickets',
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:link => 'my_pending_reached',
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:prio => 1020,
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:role_id => overview_role.id,
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:condition => {
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:ticket_state_id => [3],
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:owner_id => 'current_user.id',
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},
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@ -1338,30 +1269,10 @@ Overview.create_if_not_exists(
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:by => 'created_at',
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:direction => 'ASC',
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},
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:meta => {
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:url => 'my_pending_reached',
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:name => 'My pending reached Tickets',
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:prio => 1020,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'group', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1369,9 +1280,11 @@ Overview.create_if_not_exists(
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)
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Overview.create_if_not_exists(
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:name => 'all',
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:role_id => overview_role.id,
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:condition => {
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:name => 'All Tickets',
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:link => 'all',
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:prio => 9003,
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:role_id => overview_role.id,
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:condition => {
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# :ticket_state_id => [3],
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# :owner_id => current_user.id,
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},
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@ -1379,30 +1292,10 @@ Overview.create_if_not_exists(
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:by => 'created_at',
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:direction => 'ASC',
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},
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:meta => {
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:url => 'all',
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:name => 'All Tickets',
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:prio => 9003,
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},
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:view => {
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:s => {
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:overview => [
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'title', 'customer', 'ticket_state', 'group', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at'
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],
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:per_page => 20,
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},
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:s => [ 'title', 'customer', 'ticket_state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1411,9 +1304,11 @@ Overview.create_if_not_exists(
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overview_role = Role.where( :name => 'Customer' ).first
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Overview.create_if_not_exists(
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:name => 'my_tickets',
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:role_id => overview_role.id,
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:condition => {
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:name => 'My Tickets',
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:link => 'my_tickets',
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:prio => 1000,
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:role_id => overview_role.id,
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:condition => {
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:ticket_state_id => [ 1,2,3,4,6 ],
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:customer_id => 'current_user.id',
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},
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@ -1421,37 +1316,19 @@ Overview.create_if_not_exists(
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:by => 'created_at',
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:direction => 'DESC',
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},
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:meta => {
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:url => 'my_tickets',
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:name => 'My Tickets',
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:prio => 1000,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'ticket_state', 'ticket_priority', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'ticket_state', 'ticket_priority', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'created_at' ],
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:s => [ 'number', 'title', 'ticket_state', 'ticket_priority', 'created_at' ],
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:m => [ 'number', 'title', 'ticket_state', 'ticket_priority', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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:created_by_id => 1
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)
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Overview.create_if_not_exists(
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:name => 'my_organization_tickets',
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:name => 'My Organization Tickets',
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:link => 'my_organization_tickets',
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:prio => 1100,
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:role_id => overview_role.id,
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:organization_shared => true,
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:condition => {
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@ -1462,30 +1339,10 @@ Overview.create_if_not_exists(
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:by => 'created_at',
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:direction => 'DESC',
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},
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:meta => {
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:url => 'my_organization_tickets',
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:name => 'My Organization Tickets',
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:prio => 1100,
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},
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:view => {
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:d => {
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:overview => [
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'title', 'customer', 'ticket_state', 'created_at'
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],
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:per_page => 5,
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},
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:s => {
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:overview => [
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'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'created_at'
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],
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:per_page => 30,
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},
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:m => {
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:overview => [
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'number', 'title', 'ticket_state', 'ticket_priority', 'created_at'
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],
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:per_page => 20,
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},
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:d => [ 'title', 'customer', 'ticket_state', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'ticket_state', 'ticket_priority', 'created_at' ],
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:m => [ 'number', 'title', 'ticket_state', 'ticket_priority', 'created_at' ],
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:view_mode_default => 's',
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},
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:updated_by_id => 1,
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@ -1703,6 +1560,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Escalated Tickets
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Translation.create_if_not_exists( :locale => 'de', :source => "My pending reached Tickets", :target => "Meine warten erreicht Tickets", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Password", :target => "Passwort", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Password (confirm)", :target => "Passwort (bestätigen)", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Role", :target => "Rolle", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Roles", :target => "Rollen", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Active", :target => "Aktiv", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Edit", :target => "Bearbeiten", :updated_by_id => 1, :created_by_id => 1 )
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@ -1760,6 +1618,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "internal", :targe
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Translation.create_if_not_exists( :locale => 'de', :source => "Attach files", :target => "Dateien anhängen", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Visability", :target => "Sichtbarkeit", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Actions", :target => "Aktionen", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Email", :target => "E-Mail", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "email", :target => "E-Mail", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "phone", :target => "Telefon", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "fax", :target => "Fax", :updated_by_id => 1, :created_by_id => 1 )
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@ -1828,6 +1687,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Create an inbound
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Translation.create_if_not_exists( :locale => 'de', :source => "Create an outbound Ticket (will send this as email to customer)", :target => "Erstelle ein ausgehendes Ticket (wird per E-Mail an den Kunden gesendet)", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Age", :target => "Alter", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Article Count", :target => "Artikel Anzahl", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Article", :target => "Artikel", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Close Time", :target => "Schließzeit", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "First Response", :target => "Erste Reaktion", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "up", :target => "auf", :updated_by_id => 1, :created_by_id => 1 )
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@ -1850,6 +1710,11 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Create Admin", :t
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Translation.create_if_not_exists( :locale => 'de', :source => "Configure Channels", :target => "Kanäle konfigurieren", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Send invitation", :target => "Einladung senden", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Next...", :target => "Weiter...", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Week", :target => "Woche", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Follow up possible", :target => "Nachfrage möglich", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Assign Follow Ups", :target => "Zuweisung bei Nachfrage", :updated_by_id => 1, :created_by_id => 1 )
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Translation.create_if_not_exists( :locale => 'de', :source => "Signature", :target => "Signatur", :updated_by_id => 1, :created_by_id => 1 )
|
||||
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#Translation.create_if_not_exists( :locale => 'de', :source => "", :target => "", :updated_by_id => 1, :created_by_id => 1 )
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|
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Loading…
Reference in a new issue