Improved background fetching of data.

app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee

@@ -13,8 +13,8 @@ class App.DashboardTicket extends App.Controller
     @start_page    = 1
     @navupdate '#'
 
-    # refresh list ever 60 sec.
-    @interval( @fetch, 60000, 'dashboard_ticket_overview_' + @view )
+    # refresh list ever 40 sec.
+    @interval( @fetch, 400000, 'dashboard_ticket_overview_' + @view )
 
   fetch: =>
 
@@ -63,6 +63,7 @@ class App.DashboardTicket extends App.Controller
     @loadCollection( type: 'Ticket', data: data.tickets )
 
     # set cache
+    if @start_page is 1
       window.LastRefresh[ @key ] = data
 
     @render( data )

app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee

@@ -18,7 +18,7 @@ class Index extends App.Controller
 
     # set title
     @title ''
-    @navupdate '#ticket_view'
+    @navupdate '#ticket/view/' + @view
 
     @tickets       = []
     @tickets_count = 0
@@ -26,10 +26,23 @@ class Index extends App.Controller
     @meta          = {}
     @bulk          = {}
 
-#    @render()
-    @fetch()
+    # set controller to active
+    Config['ActiveController'] = '#ticket_overview_' + @view
 
-  fetch: ->
+    # refresh list ever 40 sec.
+    @interval( @fetch, 400000, 'ticket_overview_' + @view )
+
+  fetch: =>
+
+    # set new key
+    @key = @view
+
+    # use cache of first page
+    if window.LastRefresh[ @key ] && @start_page is 1
+      @overview      = window.LastRefresh[ @key ].overview
+      @tickets_count = window.LastRefresh[ @key ].tickets_count
+      @tickets       = window.LastRefresh[ @key ].tickets
+      @render()
 
     # get data
     if @req
@@ -44,7 +57,10 @@ class Index extends App.Controller
         start_page: @start_page,
       }
       processData: true,
-      success: (data, status, xhr) =>
+      success: @load
+    )
+
+  load: (data) =>
     
     # get meta data
     @overview = data.overview
@@ -70,18 +86,23 @@ class Index extends App.Controller
     @loadCollection( type: 'Ticket', data: data.tickets )
 
     # remember ticket order
+    if @start_page is 1
+      @tickets = data.tickets
+    else
       @tickets = @tickets.concat( data.tickets )
 
     # remember ticket count
     @tickets_count = data.tickets_count
 
-
     # remeber bulk attributes
     @bulk = data.bulk
 
+    # set cache
+    if @start_page is 1
+      window.LastRefresh[ @key ] = data
+
     # render page
     @render()
-    )
         
     # refresh/load default collections
 #    for key, value of data.default_collections
@@ -89,6 +110,8 @@ class Index extends App.Controller
 
   render: ->
 
+    return if Config['ActiveController'] isnt '#ticket_overview_' + @view
+
     # get total pages
     pages_total =  parseInt( ( @tickets_count / @overview.view[@view_mode].per_page ) + 0.99999 ) || 1