Fixed issue #1426 by adding full time format string to Email quotes (fixes #1426)

app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee

@@ -148,7 +148,11 @@ class EmailReply extends App.Controller
         selected = App.Utils.text2html(selected)
 
     if selected
-      selected = "<div><br><br/></div><div><blockquote type=\"cite\">#{selected}</blockquote></div><div><br></div>"
+      date = @date_format(article.updated_by.created_at)
+      name = article.updated_by.displayName()
+      email = article.updated_by.email
+      quote_header = App.i18n.translateInline('On %s, %s <%s> wrote:', date, name, email)
+      selected = "<div><br><br/></div><div><blockquote type=\'cite\'><br>#{quote_header}<br><br>#{selected}<br></blockquote></div><div><br></div>"
 
       # add selected text to body
       body = selected + body
@@ -168,6 +172,15 @@ class EmailReply extends App.Controller
 
     true
 
+  @date_format: (date_string) ->
+    options = {
+      weekday: 'long'
+      month: 'long'
+      day: 'numeric'
+      year: 'numeric'
+    }
+    new Date(date_string).toLocaleTimeString('en-US', options)
+
   @emailForward: (ticket, article, ui) ->
 
     ui.scrollToCompose()

test/browser/agent_ticket_email_reply_keep_body_test.rb

@@ -79,4 +79,55 @@ class AgentTicketEmailReplyKeepBodyTest < TestCase
     )
 
   end
+
+  def test_full_quote
+    @browser = instance = browser_instance
+    login(
+      username: 'master@example.com',
+      password: 'test',
+      url: browser_url,
+    )
+    tasks_close_all()
+
+    ticket_open_by_title(
+      title: 'Welcome to Zammad',
+    )
+    watch_for(
+      css:      '.content.active .js-settingContainer .js-setting .dropdown-icon',
+    )
+
+    # enable email full quote in the ticket zoom config page
+    scroll_to(
+      position: 'botton',
+      css:      '.content.active .js-settingContainer .js-setting .dropdown-icon',
+    )
+    click(css: '.content.active .js-settingContainer .js-setting .dropdown-icon')
+    modal_ready()
+    select(
+      css: '.modal #ui_ticket_zoom_article_email_full_quote select[name="ui_ticket_zoom_article_email_full_quote"]',
+      value: 'yes'
+    )
+    click(
+      css: '.modal #ui_ticket_zoom_article_email_full_quote .btn[type="submit"]',
+    )
+    modal_close()
+    modal_disappear()
+
+    exists(css: '.content.active .ticket-article [data-type="emailReply"]')
+
+    # scroll to reply - needed for chrome
+    scroll_to(
+      position: 'botton',
+      css:      '.content.active .ticket-article [data-type="emailReply"]',
+    )
+
+    click(css: '.content.active .ticket-article [data-type="emailReply"]')
+
+    full_text = @browser.find_element(css: '.content.active .article-new .articleNewEdit-body').text
+
+    match = full_text.match(/\nOn (.*?) Nicole Braun <nicole\.braun@zammad\.org> wrote:/)
+    assert match
+    assert match[1]
+    assert Time.zone.parse(match[1])
+  end
 end