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README.md
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@ -1,4 +1,5 @@
== Welcome to Zammad Welcome to Zammad
=================
Zammad is a web based open source helpdesk/ticket system with many features Zammad is a web based open source helpdesk/ticket system with many features
to manage customer telephone calls and e-mails. It is distributed under the to manage customer telephone calls and e-mails. It is distributed under the
@ -6,35 +7,48 @@ GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX,
Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and
want to answer them with a team of agents? You're going to love Zammad! want to answer them with a team of agents? You're going to love Zammad!
== Feature List
* TBD 1
* TBD 2
== Getting Started Getting Started
---------------
1. Install Zammad on your system 1. Install Zammad on your system
```
root@shell> cd /opt/ root@shell> cd /opt/
root@shell> tar -xzvf zammad-1.0.1.tar.gz root@shell> tar -xzvf zammad-1.0.1.tar.gz
root@shell> useradd zammad root@shell> useradd zammad
zammad@shell> su - zammad zammad@shell> su - zammad
```
2. Install all dependencies 2. Install all dependencies
```
zammad@shell> cd zammad zammad@shell> cd zammad
zammad@shell> sudo gem install rails zammad@shell> sudo gem install rails
zammad@shell> vi Gemfile # enable libv8, execjs and therubyracer if needed! zammad@shell> vi Gemfile # enable libv8, execjs and therubyracer if needed!
zammad@shell> sudo bundle install zammad@shell> sudo bundle install
```
3. Configure your databases (if needed) 3. Configure your databases (if needed)
```
zammad@shell> vi config/database.yml zammad@shell> vi config/database.yml
````
4. Initialize your database 4. Initialize your database
```
zammad@shell> export RAILS_ENV=production zammad@shell> export RAILS_ENV=production
zammad@shell> rake db:migrate zammad@shell> rake db:migrate
zammad@shell> rake db:seed zammad@shell> rake db:seed
```
5. Change directory to <tt>zammad</tt> (if needed) and start the web server: 5. Change directory to zammad</tt> (if needed) and start the web server:
```
zammad@shell> rake assets:precompile zammad@shell> rake assets:precompile
zammad@shell> rails server zammad@shell> rails server
```
6. Go to http://localhost:3000/#getting_started and you'll see: 6. Go to http://localhost:3000/#getting_started and you'll see:
"Welcome to Zammad!", there you need to create your admin "Welcome to Zammad!", there you need to create your admin