diff --git a/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee b/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
index e62f7ef52..a73fce115 100644
--- a/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
@@ -106,6 +106,10 @@ class App.TicketZoom extends App.Controller
         @load(data, force)
         App.Store.write( @key, data )
 
+        if !@doNotLog
+          @doNotLog = 1
+          @recentView( 'Ticket', ticket_id )
+
       error: (xhr, status, error) =>
 
         # do not close window if request is aborted
@@ -118,9 +122,6 @@ class App.TicketZoom extends App.Controller
         App.TaskManager.remove( @task_key )
     )
 
-    if !@doNotLog
-      @doNotLog = 1
-      @recentView( 'Ticket', ticket_id )
 
   load: (data, force) =>
 
diff --git a/app/models/organization.rb b/app/models/organization.rb
index dcf58eb6e..43890885b 100644
--- a/app/models/organization.rb
+++ b/app/models/organization.rb
@@ -1,6 +1,7 @@
 # Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
 
 class Organization < ApplicationModel
+  include Organization::Permission
   load 'organization/assets.rb'
   include Organization::Assets
   extend Organization::Search
diff --git a/app/models/organization/permission.rb b/app/models/organization/permission.rb
new file mode 100644
index 000000000..57e987824
--- /dev/null
+++ b/app/models/organization/permission.rb
@@ -0,0 +1,38 @@
+# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
+
+module Organization::Permission
+
+=begin
+
+check if user has access to user
+
+  user   = Organization.find(123)
+  result = Organization.permission( :type => 'rw', :current_user => User.find(123) )
+
+returns
+
+  result = true|false
+
+=end
+
+  def permission (data)
+
+    # check customer
+    if data[:current_user].is_role('Customer')
+
+      # access ok if its own organization
+      return false if data[:type] != 'ro'
+      return false if !data[:current_user].organization_id
+      return true if self.id == data[:current_user].organization_id
+
+      # no access
+      return false
+    end
+
+    # check agent
+    return true if data[:current_user].is_role('Admin')
+    return true if data[:current_user].is_role('Agent')
+    return false
+  end
+
+end
\ No newline at end of file
diff --git a/app/models/recent_view.rb b/app/models/recent_view.rb
index 79561cf4d..55ca7060c 100644
--- a/app/models/recent_view.rb
+++ b/app/models/recent_view.rb
@@ -9,14 +9,17 @@ class RecentView < ApplicationModel
 
   def self.log( object, o_id, user )
 
+    # access check
+    return if !access( object, o_id, user )
+
     # lookups
     object_lookup_id = ObjectLookup.by_name( object )
 
     # create entry
     record = {
-      :o_id                   => o_id,
-      :recent_view_object_id  => object_lookup_id.to_i,
-      :created_by_id          => user.id,
+      :o_id                  => o_id,
+      :recent_view_object_id => object_lookup_id.to_i,
+      :created_by_id         => user.id,
     }
     RecentView.create(record)
   end
@@ -45,9 +48,14 @@ class RecentView < ApplicationModel
 
     list = []
     recent_views.each { |item|
-      data = item.attributes
+      data           = item.attributes
       data['object'] = ObjectLookup.by_id( data['recent_view_object_id'] )
       data.delete( 'recent_view_object_id' )
+
+      # access check
+      next if !access( data['object'], data['o_id'], user )
+
+      # add to result list
       list.push data
     }
     list
@@ -70,11 +78,26 @@ class RecentView < ApplicationModel
       self.created_by_id,
       {
         :event => 'RecentView::changed',
-        :data => {}
+        :data  => {}
       }
     )
   end
 
-  class Object < ApplicationModel
+  private
+
+  def self.access(object, o_id, user)
+
+    # check if object exists
+    begin
+      return if !Kernel.const_get( object )
+      record = Kernel.const_get( object ).where( :id => o_id ).first
+      return if !record
+    rescue
+      return
+    end
+
+    # check permission
+    return if !record.respond_to?(:permission)
+    record.permission( :current_user => user )
   end
 end
\ No newline at end of file
diff --git a/app/models/ticket/permission.rb b/app/models/ticket/permission.rb
index 6a81de573..1d20ed4f4 100644
--- a/app/models/ticket/permission.rb
+++ b/app/models/ticket/permission.rb
@@ -44,4 +44,4 @@ returns
     return false
   end
 
-end
+end
\ No newline at end of file
diff --git a/app/models/user.rb b/app/models/user.rb
index c920e7dc5..695d66f18 100644
--- a/app/models/user.rb
+++ b/app/models/user.rb
@@ -24,6 +24,7 @@ require 'digest/md5'
 # @property active          [Boolean] The flag that shows the active state of the User.
 # @property note            [String]  The note or comment stored to the User.
 class User < ApplicationModel
+  include User::Permission
   load 'user/assets.rb'
   include User::Assets
   extend User::Search
diff --git a/app/models/user/permission.rb b/app/models/user/permission.rb
new file mode 100644
index 000000000..960cfdb5e
--- /dev/null
+++ b/app/models/user/permission.rb
@@ -0,0 +1,36 @@
+# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
+
+module User::Permission
+
+=begin
+
+check if user has access to user
+
+  user   = User.find(123)
+  result = user.permission( :type => 'rw', :current_user => User.find(123) )
+
+returns
+
+  result = true|false
+
+=end
+
+  def permission (data)
+
+    # check customer
+    if data[:current_user].is_role('Customer')
+
+      # access ok if its own user
+      return true if self.id == data[:current_user].id
+
+      # no access
+      return false
+    end
+
+    # check agent
+    return true if data[:current_user].is_role('Admin')
+    return true if data[:current_user].is_role('Agent')
+    return false
+  end
+
+end
\ No newline at end of file
diff --git a/test/unit/recent_view_test.rb b/test/unit/recent_view_test.rb
index 7235c52e4..73b55ec28 100644
--- a/test/unit/recent_view_test.rb
+++ b/test/unit/recent_view_test.rb
@@ -6,23 +6,23 @@ class RecentViewTest < ActiveSupport::TestCase
   test 'simple tests' do
 
     ticket1 = Ticket.create(
-      :title          => 'RecentViewTest 1 some title äöüß',
-      :group          => Group.lookup( :name => 'Users'),
-      :customer_id    => 2,
-      :state          => Ticket::State.lookup( :name => 'new' ),
-      :priority       => Ticket::Priority.lookup( :name => '2 normal' ),
-      :updated_by_id  => 1,
-      :created_by_id  => 1,
+      :title         => 'RecentViewTest 1 some title äöüß',
+      :group         => Group.lookup( :name => 'Users'),
+      :customer_id   => 2,
+      :state         => Ticket::State.lookup( :name => 'new' ),
+      :priority      => Ticket::Priority.lookup( :name => '2 normal' ),
+      :updated_by_id => 1,
+      :created_by_id => 1,
     )
     assert( ticket1, "ticket created" )
     ticket2 = Ticket.create(
-      :title          => 'RecentViewTest 2 some title äöüß',
-      :group          => Group.lookup( :name => 'Users'),
-      :customer_id    => 2,
-      :state          => Ticket::State.lookup( :name => 'new' ),
-      :priority       => Ticket::Priority.lookup( :name => '2 normal' ),
-      :updated_by_id  => 1,
-      :created_by_id  => 1,
+      :title         => 'RecentViewTest 2 some title äöüß',
+      :group         => Group.lookup( :name => 'Users'),
+      :customer_id   => 2,
+      :state         => Ticket::State.lookup( :name => 'new' ),
+      :priority      => Ticket::Priority.lookup( :name => '2 normal' ),
+      :updated_by_id => 1,
+      :created_by_id => 1,
     )
     assert( ticket2, "ticket created" )
     user1   = User.find(2)
@@ -56,4 +56,133 @@ class RecentViewTest < ActiveSupport::TestCase
     list = RecentView.list( user1 )
     assert( !list[0], 'check if recent view list is empty' )
   end
-end
+
+  test 'existing tests' do
+    user = User.find(2)
+
+    # log entry of not existing object
+    RecentView.user_log_destroy(user)
+    RecentView.log( 'ObjectNotExisting', 1, user )
+
+    # check if list is empty
+    list = RecentView.list( user )
+    assert( !list[0], 'check if recent view list is empty' )
+
+
+    # log entry of not existing record
+    RecentView.user_log_destroy(user)
+    RecentView.log( 'User', 99999999, user )
+
+    # check if list is empty
+    list = RecentView.list( user )
+    assert( !list[0], 'check if recent view list is empty' )
+
+
+    # log entry of not existing model with permission check
+    RecentView.user_log_destroy(user)
+    RecentView.log( 'Overview', 99999999, user )
+
+    # check if list is empty
+    list = RecentView.list( user )
+    assert( !list[0], 'check if recent view list is empty' )
+  end
+
+  test 'permission tests' do
+    customer = User.find(2)
+
+    groups = Group.where( :name => 'Users' )
+    roles  = Role.where( :name => 'Agent' )
+    agent  = User.create_or_update(
+      :login         => 'recent-viewed-agent@example.com',
+      :firstname     => 'RecentViewed',
+      :lastname      => 'Agent',
+      :email         => 'recent-viewed-agent@example.com',
+      :password      => 'agentpw',
+      :active        => true,
+      :roles         => roles,
+      :groups        => groups,
+      :updated_by_id => 1,
+      :created_by_id => 1,
+    )
+    Group.create_if_not_exists(
+      :name          => 'WithoutAccess',
+      :note          => 'Test for not access check.',
+      :updated_by_id => 1,
+      :created_by_id => 1
+    )
+
+    # no access for customer
+    ticket1 = Ticket.create(
+      :title         => 'RecentViewTest 1 some title äöüß',
+      :group         => Group.lookup( :name => 'WithoutAccess'),
+      :customer_id   => 1,
+      :state         => Ticket::State.lookup( :name => 'new' ),
+      :priority      => Ticket::Priority.lookup( :name => '2 normal' ),
+      :updated_by_id => 1,
+      :created_by_id => 1,
+    )
+    assert( ticket1, "ticket created" )
+
+    # log entry of not existing object
+    RecentView.user_log_destroy(customer)
+    RecentView.log( ticket1.class.to_s, ticket1.id, customer )
+
+    # check if list is empty
+    list = RecentView.list( customer )
+    assert( !list[0], 'check if recent view list is empty' )
+
+    # log entry of not existing object
+    RecentView.user_log_destroy(agent)
+    RecentView.log( ticket1.class.to_s, ticket1.id, agent )
+
+    # check if list is empty
+    list = RecentView.list( agent )
+    assert( !list[0], 'check if recent view list is empty' )
+
+
+    # access for customer via customer id
+    ticket1 = Ticket.create(
+      :title         => 'RecentViewTest 1 some title äöüß',
+      :group         => Group.lookup( :name => 'WithoutAccess'),
+      :customer_id   => 2,
+      :state         => Ticket::State.lookup( :name => 'new' ),
+      :priority      => Ticket::Priority.lookup( :name => '2 normal' ),
+      :updated_by_id => 1,
+      :created_by_id => 1,
+    )
+    assert( ticket1, "ticket created" )
+
+    # log entry
+    RecentView.user_log_destroy(customer)
+    RecentView.log( ticket1.class.to_s, ticket1.id, customer )
+
+    # check if list is empty
+    list = RecentView.list( customer )
+    assert( list[0]['o_id'], ticket1.id )
+    assert( list[0]['object'], 'Ticket' )
+    assert( !list[1], 'check if recent view list is empty' )
+
+
+    # log entry
+    organization = Organization.find(1)
+    RecentView.user_log_destroy(customer)
+    RecentView.log( organization.class.to_s, organization.id, customer )
+
+    # check if list is empty
+    list = RecentView.list( customer )
+    assert( !list[0], 'check if recent view list is empty' )
+
+
+    # log entry
+    organization = Organization.find(1)
+    RecentView.user_log_destroy(agent)
+    RecentView.log( organization.class.to_s, organization.id, agent )
+
+    # check if list is empty
+    list = RecentView.list( agent )
+    assert( list[0]['o_id'], organization.id )
+    assert( list[0]['object'], 'Organization' )
+    assert( !list[1], 'check if recent view list is empty' )
+  end
+
+end
\ No newline at end of file