Refactoring: Migrate email_process_state_open_test to RSpec
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3 changed files with 24 additions and 153 deletions
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@ -121,6 +121,12 @@ RSpec.describe Channel::EmailParser, type: :model do
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expect(Ticket::Article.last.sender.name).to eq('Agent')
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end
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it 'sets ticket.state to "new"' do
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Channel::EmailParser.new.process({}, raw_mail)
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expect(Ticket.last.state.name).to eq('new')
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end
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end
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context 'when from address matches an existing customer' do
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@ -131,6 +137,12 @@ RSpec.describe Channel::EmailParser, type: :model do
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expect(Ticket.last.articles.first.sender.name).to eq('Customer')
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end
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it 'sets ticket.state to "new"' do
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Channel::EmailParser.new.process({}, raw_mail)
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expect(Ticket.last.state.name).to eq('new')
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end
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end
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context 'when from address is unrecognized' do
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@ -339,12 +339,22 @@ RSpec.describe Ticket, type: :model do
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end
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describe '#state' do
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context 'when originally "new"' do
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context 'when originally "new" (default)' do
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context 'and a customer article is added' do
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let(:article) { create(:ticket_article, ticket: ticket, sender_name: 'Customer') }
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it 'stays "new"' do
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expect { article }
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.not_to change { ticket.state.name }.from('new')
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end
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end
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context 'and a non-customer article is added' do
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let(:article) { create(:ticket_article, ticket: ticket, sender_name: 'Agent') }
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it 'switches to "open"' do
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expect { article }.to change { ticket.state.name }.from('new').to('open')
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expect { article }
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.to change { ticket.state.name }.from('new').to('open')
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end
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end
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end
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@ -1,151 +0,0 @@
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require 'test_helper'
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class EmailProcessStateOpenSet < ActiveSupport::TestCase
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setup do
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groups = Group.all
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roles = Role.where(name: 'Agent')
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@agent1 = User.create_or_update(
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login: 'agent-ticket-state-open-set@example.com',
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firstname: 'StateOpenSet',
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lastname: 'Agent1',
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email: 'agent-ticket-state-open-set@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: groups,
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where(name: 'Customer')
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@customer1 = User.create_or_update(
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login: 'customer-ticket-state-open-set@example.com',
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firstname: 'StateOpenSet',
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lastname: 'Customer',
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email: 'customer-ticket-state-open-set@example.com',
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password: 'customerpw',
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active: true,
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roles: roles,
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updated_by_id: 1,
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created_by_id: 1,
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)
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end
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test 'new as agent' do
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email_raw_string = "From: agent-ticket-state-open-set@example.com
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To: customer-ticket-state-open-set@example.com
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Subject: test sender is agent
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Some Text"
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ticket_p, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string)
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ticket = Ticket.find(ticket_p.id)
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article = Ticket::Article.find(article_p.id)
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assert_equal('test sender is agent', ticket.title)
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assert_equal('new', ticket.state.name)
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assert_equal('Agent', ticket.create_article_sender.name)
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assert_equal('Agent', article.sender.name)
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assert_equal('customer-ticket-state-open-set@example.com', ticket.customer.email)
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assert_equal('StateOpenSet', ticket.customer.firstname)
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assert_equal('Customer', ticket.customer.lastname)
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article = Ticket::Article.create!(
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ticket_id: ticket.id,
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type_id: Ticket::Article::Type.find_by(name: 'email').id,
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sender_id: Ticket::Article::Sender.find_by(name: 'Customer').id,
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body: 'test',
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internal: false,
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updated_by_id: @customer1.id,
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created_by_id: @customer1.id,
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)
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ticket.reload
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assert_equal('test sender is agent', ticket.title)
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assert_equal('new', ticket.state.name)
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assert_equal('Agent', ticket.create_article_sender.name)
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assert_equal('Customer', article.sender.name)
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assert_equal('customer-ticket-state-open-set@example.com', ticket.customer.email)
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assert_equal('StateOpenSet', ticket.customer.firstname)
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assert_equal('Customer', ticket.customer.lastname)
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article = Ticket::Article.create!(
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ticket_id: ticket.id,
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type_id: Ticket::Article::Type.find_by(name: 'email').id,
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sender_id: Ticket::Article::Sender.find_by(name: 'Agent').id,
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body: 'test',
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internal: false,
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updated_by_id: @agent1.id,
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created_by_id: @agent1.id,
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)
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ticket.reload
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assert_equal('test sender is agent', ticket.title)
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assert_equal('open', ticket.state.name)
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assert_equal('Agent', ticket.create_article_sender.name)
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assert_equal('Agent', article.sender.name)
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assert_equal('customer-ticket-state-open-set@example.com', ticket.customer.email)
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assert_equal('StateOpenSet', ticket.customer.firstname)
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assert_equal('Customer', ticket.customer.lastname)
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end
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test 'new as customer' do
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email_raw_string = "From: customer-ticket-state-open-set@example.com
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To: agent-ticket-state-open-set@example.com
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Subject: test sender is customer
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Some Text"
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ticket_p, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string)
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ticket = Ticket.find(ticket_p.id)
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article = Ticket::Article.find(article_p.id)
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assert_equal('test sender is customer', ticket.title)
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assert_equal('new', ticket.state.name)
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assert_equal('Customer', ticket.create_article_sender.name)
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assert_equal('Customer', article.sender.name)
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assert_equal('customer-ticket-state-open-set@example.com', ticket.customer.email)
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assert_equal('StateOpenSet', ticket.customer.firstname)
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assert_equal('Customer', ticket.customer.lastname)
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article = Ticket::Article.create!(
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ticket_id: ticket.id,
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type_id: Ticket::Article::Type.find_by(name: 'email').id,
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sender_id: Ticket::Article::Sender.find_by(name: 'Customer').id,
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body: 'test',
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internal: false,
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updated_by_id: @customer1.id,
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created_by_id: @customer1.id,
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)
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ticket.reload
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assert_equal('test sender is customer', ticket.title)
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assert_equal('new', ticket.state.name)
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assert_equal('Customer', ticket.create_article_sender.name)
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assert_equal('Customer', article.sender.name)
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assert_equal('customer-ticket-state-open-set@example.com', ticket.customer.email)
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assert_equal('StateOpenSet', ticket.customer.firstname)
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assert_equal('Customer', ticket.customer.lastname)
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article = Ticket::Article.create!(
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ticket_id: ticket.id,
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type_id: Ticket::Article::Type.find_by(name: 'email').id,
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sender_id: Ticket::Article::Sender.find_by(name: 'Agent').id,
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body: 'test',
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internal: false,
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updated_by_id: @agent1.id,
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created_by_id: @agent1.id,
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)
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ticket.reload
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assert_equal('test sender is customer', ticket.title)
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assert_equal('open', ticket.state.name)
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assert_equal('Customer', ticket.create_article_sender.name)
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assert_equal('Agent', article.sender.name)
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assert_equal('customer-ticket-state-open-set@example.com', ticket.customer.email)
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assert_equal('StateOpenSet', ticket.customer.firstname)
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assert_equal('Customer', ticket.customer.lastname)
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end
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end
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