Added tests for email retry to deliver or add a note it delivery was not possible.
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5 changed files with 355 additions and 18 deletions
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@ -72,6 +72,17 @@ test:integration:email_helper:
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- ruby -I test/ test/integration/email_helper_test.rb
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- rake db:drop
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test:integration:email_deliver:
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stage: test
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tags:
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- core
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script:
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- export RAILS_ENV=test
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- rake db:create
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- rake db:migrate
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- ruby -I test/ test/integration/email_deliver_test.rb
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- rake db:drop
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test:integration:twitter:
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stage: test
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tags:
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@ -244,6 +244,7 @@ send via account
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self.status_out = 'error'
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self.last_log_out = error
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save
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raise error
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end
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result
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end
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@ -15,11 +15,17 @@ class Observer::Ticket::Article::CommunicateEmail::BackgroundJob
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ticket.subject_build(record.subject)
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end
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# set retry count
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if !record.preferences['delivery_retry']
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record.preferences['delivery_retry'] = 0
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end
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record.preferences['delivery_retry'] += 1
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# send email
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if !ticket.group.email_address_id
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raise "Can't send email, no email address definde for group id '#{ticket.group.id}'"
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log_error(record, "Unable to send email, no email address definde for group id '#{ticket.group.id}'")
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elsif !ticket.group.email_address.channel_id
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raise "Can't send email, no channel definde for email_address id '#{ticket.group.email_address_id}'"
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log_error(record, "Unable to send email, no channel definde for email_address id '#{ticket.group.email_address_id}'")
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end
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channel = ticket.group.email_address.channel
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@ -31,6 +37,7 @@ class Observer::Ticket::Article::CommunicateEmail::BackgroundJob
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end
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# get linked channel and send
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begin
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message = channel.deliver(
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{
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message_id: record.message_id,
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@ -46,6 +53,20 @@ class Observer::Ticket::Article::CommunicateEmail::BackgroundJob
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},
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notification
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)
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rescue => e
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log_error(record, e.message)
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return
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end
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if !message
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log_error(record, 'Unable to send email')
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return
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end
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# set delivery status
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record.preferences['delivery_status_message'] = nil
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record.preferences['delivery_status'] = 'success'
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record.preferences['delivery_status_date'] = Time.zone.now
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record.save
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# store mail plain
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Store.add(
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@ -83,4 +104,39 @@ class Observer::Ticket::Article::CommunicateEmail::BackgroundJob
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created_by_id: record.created_by_id,
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)
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end
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def log_error(local_record, message)
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local_record.preferences['delivery_status'] = 'fail'
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local_record.preferences['delivery_status_message'] = message
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local_record.preferences['delivery_status_date'] = Time.zone.now
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local_record.save
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Rails.logger.error message
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if local_record.preferences['delivery_retry'] > 3
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Ticket::Article.create(
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ticket_id: local_record.ticket_id,
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content_type: 'text/plain',
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body: "Unable to send email: #{message}",
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internal: true,
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sender: Ticket::Article::Sender.find_by(name: 'System'),
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type: Ticket::Article::Type.find_by(name: 'note'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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return
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end
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raise message
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end
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def max_attempts
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4
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end
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def reschedule_at(current_time, attempts)
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if Rails.env.production?
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return current_time + attempts * 20.seconds
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end
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current_time + 5.seconds
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end
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end
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@ -3,7 +3,6 @@ require 'browser_test_helper'
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class AaaGettingStartedTest < TestCase
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def test_a_getting_started
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#return # TODO: temp disable
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if !ENV['MAILBOX_INIT']
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#raise "Need MAILBOX_INIT as ENV variable like export MAILBOX_INIT='unittest01@znuny.com:somepass'"
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puts "NOTICE: Need MAILBOX_INIT as ENV variable like export MAILBOX_INIT='unittest01@znuny.com:somepass'"
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270
test/integration/email_deliver_test.rb
Normal file
270
test/integration/email_deliver_test.rb
Normal file
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@ -0,0 +1,270 @@
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# encoding: utf-8
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require 'test_helper'
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class EmailDeliverTest < ActiveSupport::TestCase
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test 'basic check' do
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if !ENV['MAIL_SERVER']
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raise "Need MAIL_SERVER as ENV variable like export MAIL_SERVER='mx.example.com'"
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end
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if !ENV['MAIL_SERVER_ACCOUNT']
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raise "Need MAIL_SERVER_ACCOUNT as ENV variable like export MAIL_SERVER_ACCOUNT='user:somepass'"
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end
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server_login = ENV['MAIL_SERVER_ACCOUNT'].split(':')[0]
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server_password = ENV['MAIL_SERVER_ACCOUNT'].split(':')[1]
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email_address = EmailAddress.create(
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realname: 'me Helpdesk',
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email: "me#{rand(999_999_999)}@example.com",
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updated_by_id: 1,
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created_by_id: 1,
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)
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group = Group.create_or_update(
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name: 'DeliverTest',
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email_address_id: email_address.id,
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updated_by_id: 1,
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created_by_id: 1,
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)
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channel = Channel.create(
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area: 'Email::Account',
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group_id: group.id,
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options: {
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inbound: {
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adapter: 'imap',
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options: {
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host: 'mx1.example.com',
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user: 'example',
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password: 'some_pw',
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ssl: true,
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}
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},
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outbound: {
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adapter: 'sendmail'
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}
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},
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active: true,
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updated_by_id: 1,
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created_by_id: 1,
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)
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email_address.channel_id = channel.id
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email_address.save
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ticket1 = Ticket.create(
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title: 'some delivery test',
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group: group,
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customer_id: 2,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert(ticket1, 'ticket created')
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article1 = Ticket::Article.create(
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ticket_id: ticket1.id,
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to: 'some_recipient@example_not_existing_what_ever.com',
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subject: 'some subject',
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message_id: 'some@id',
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body: 'some message delivery test',
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internal: false,
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sender: Ticket::Article::Sender.find_by(name: 'Agent'),
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type: Ticket::Article::Type.find_by(name: 'email'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert_equal(nil, article1.preferences['delivery_retry'])
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assert_equal(nil, article1.preferences['delivery_status'])
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assert_equal(nil, article1.preferences['delivery_status_date'])
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assert_equal(nil, article1.preferences['delivery_status_message'])
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result = Observer::Ticket::Article::CommunicateEmail::BackgroundJob.new(article1.id)
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assert(result.perform)
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article1_lookup = Ticket::Article.find(article1.id)
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assert_equal(1, article1_lookup.preferences['delivery_retry'])
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assert_equal('success', article1_lookup.preferences['delivery_status'])
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assert(article1_lookup.preferences['delivery_status_date'])
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assert_equal(nil, article1_lookup.preferences['delivery_status_message'])
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# send with invalid smtp settings
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channel.update_attributes(
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options: {
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inbound: {
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adapter: 'imap',
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options: {
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host: 'mx1.example.com',
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user: 'example',
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password: 'some_pw',
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ssl: true,
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}
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},
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outbound: {
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adapter: 'smtp',
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options: {
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host: 'mx1.example.com',
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port: 25,
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start_tls: true,
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user: 'not_existing',
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password: 'not_existing',
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},
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},
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},
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)
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assert_raises(RuntimeError) {
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result = Observer::Ticket::Article::CommunicateEmail::BackgroundJob.new(article1.id)
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assert_not(result.perform)
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}
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article1_lookup = Ticket::Article.find(article1.id)
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assert_equal(2, article1_lookup.preferences['delivery_retry'])
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assert_equal('fail', article1_lookup.preferences['delivery_status'])
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assert(article1_lookup.preferences['delivery_status_date'])
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assert(article1_lookup.preferences['delivery_status_message'])
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# send with correct smtp settings
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channel.update_attributes(
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options: {
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inbound: {
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adapter: 'imap',
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options: {
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host: 'mx1.example.com',
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user: 'example',
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password: 'some_pw',
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ssl: true,
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}
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},
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outbound: {
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adapter: 'smtp',
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options: {
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host: ENV['MAIL_SERVER'],
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port: 25,
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start_tls: true,
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user: server_login,
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password: server_password,
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},
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},
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},
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)
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result = Observer::Ticket::Article::CommunicateEmail::BackgroundJob.new(article1.id)
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assert(result.perform)
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article1_lookup = Ticket::Article.find(article1.id)
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assert_equal(3, article1_lookup.preferences['delivery_retry'])
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assert_equal('success', article1_lookup.preferences['delivery_status'])
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assert(article1_lookup.preferences['delivery_status_date'])
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assert_nil(article1_lookup.preferences['delivery_status_message'])
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# check retry jobs
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# remove background jobs
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Delayed::Job.destroy_all
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# send with invalid smtp settings
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channel.update_attributes(
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options: {
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inbound: {
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adapter: 'imap',
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options: {
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host: 'mx1.example.com',
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user: 'example',
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password: 'some_pw',
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ssl: true,
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}
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},
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outbound: {
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adapter: 'smtp',
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options: {
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host: 'mx1.example.com',
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port: 25,
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start_tls: true,
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user: 'not_existing',
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password: 'not_existing',
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},
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},
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},
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)
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# remove background jobs
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Delayed::Job.destroy_all
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article2 = Ticket::Article.create(
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ticket_id: ticket1.id,
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to: 'some_recipient@example_not_existing_what_ever.com',
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subject: 'some subject2',
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message_id: 'some@id',
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body: 'some message delivery test2',
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internal: false,
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sender: Ticket::Article::Sender.find_by(name: 'Agent'),
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type: Ticket::Article::Type.find_by(name: 'email'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert_raises(RuntimeError) {
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Scheduler.worker(true)
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}
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article2_lookup = Ticket::Article.find(article2.id)
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assert_equal(2, ticket1.articles.count)
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assert_equal(1, article2_lookup.preferences['delivery_retry'])
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assert_equal('fail', article2_lookup.preferences['delivery_status'])
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assert(article2_lookup.preferences['delivery_status_date'])
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assert(article2_lookup.preferences['delivery_status_message'])
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Scheduler.worker(true)
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article2_lookup = Ticket::Article.find(article2.id)
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assert_equal(2, ticket1.articles.count)
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assert_equal(1, article2_lookup.preferences['delivery_retry'])
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assert_equal('fail', article2_lookup.preferences['delivery_status'])
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assert(article2_lookup.preferences['delivery_status_date'])
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assert(article2_lookup.preferences['delivery_status_message'])
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sleep 6
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assert_raises(RuntimeError) {
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Scheduler.worker(true)
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}
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article2_lookup = Ticket::Article.find(article2.id)
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assert_equal(2, ticket1.articles.count)
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assert_equal(2, article2_lookup.preferences['delivery_retry'])
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assert_equal('fail', article2_lookup.preferences['delivery_status'])
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assert(article2_lookup.preferences['delivery_status_date'])
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assert(article2_lookup.preferences['delivery_status_message'])
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Scheduler.worker(true)
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article2_lookup = Ticket::Article.find(article2.id)
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assert_equal(2, ticket1.articles.count)
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assert_equal(2, article2_lookup.preferences['delivery_retry'])
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assert_equal('fail', article2_lookup.preferences['delivery_status'])
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assert(article2_lookup.preferences['delivery_status_date'])
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assert(article2_lookup.preferences['delivery_status_message'])
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sleep 11
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assert_raises(RuntimeError) {
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Scheduler.worker(true)
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}
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article2_lookup = Ticket::Article.find(article2.id)
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assert_equal(2, ticket1.articles.count)
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assert_equal(3, article2_lookup.preferences['delivery_retry'])
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assert_equal('fail', article2_lookup.preferences['delivery_status'])
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assert(article2_lookup.preferences['delivery_status_date'])
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assert(article2_lookup.preferences['delivery_status_message'])
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sleep 16
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Scheduler.worker(true)
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article2_lookup = Ticket::Article.find(article2.id)
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assert_equal(3, ticket1.articles.count)
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assert_equal('System', ticket1.articles.last.sender.name)
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assert_equal(4, article2_lookup.preferences['delivery_retry'])
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assert_equal('fail', article2_lookup.preferences['delivery_status'])
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assert(article2_lookup.preferences['delivery_status_date'])
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assert(article2_lookup.preferences['delivery_status_message'])
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end
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end
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