diff --git a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
index 9625d714c..a94ca35a8 100644
--- a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
@@ -1162,17 +1162,21 @@ class App.ControllerForm extends App.Controller
   @params: (form) ->
     param = {}
 
+    # create jquery object if not already exists
+    if typeof form isnt 'function'
+      form = $(form)
+
     # find form based on sub elements
-    if $(form).children()[0]
-      form = $(form).children().parents('form')
+    if form.children()[0]
+      form = form.children().parents('form')
 
     # find form based on parents next <form>
-    else if $(form).parents('form')[0]
-      form = $(form).parents('form')
+    else if form.parents('form')[0]
+      form = form.parents('form')
 
     # find form based on parents next <form>, not really good!
-    else if $(form).parents().find('form')[0]
-      form = $(form).parents().find('form')
+    else if form.parents().find('form')[0]
+      form = form.parents().find('form')
     else
       App.Log.log 'ControllerForm', 'error', 'no form found!', form
 
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
index ccfe2e6ba..0c75168a2 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
@@ -64,9 +64,9 @@ class App.TicketCreate extends App.Controller
     @title @article_attributes['title']
   
   changed: =>
-    formCurrent = @formParam( '.ticket-create' )
+    formCurrent = @formParam( @el.find('.ticket-create') )
     diff = difference( @formDefault, formCurrent )
-    return false  if !diff || _.isEmpty( diff )
+    return false if !diff || _.isEmpty( diff )
     return true
 
   release: =>
@@ -196,7 +196,7 @@ class App.TicketCreate extends App.Controller
       el: @el.find('[data-id="text_module"]'),
     )
 
-    @formDefault = @formParam( '.ticket-create' )
+    @formDefault = @formParam( @el.find('.ticket-create') )
 
   localUserInfo: (params) =>
     @userInfo( user_id: params.customer_id )
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
index 61380ef3b..0b87575d6 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
@@ -53,7 +53,7 @@ class App.TicketZoom extends App.Controller
 #      @title 'Loading...'
 
   changed: =>
-    formCurrent = @formParam( '.ticket-update' )
+    formCurrent = @formParam( @el.find('.ticket-update') )
     diff = difference( @formDefault, formCurrent )
     return false if !diff || _.isEmpty( diff )
     return true
@@ -208,7 +208,7 @@ class App.TicketZoom extends App.Controller
     # show frontend times
     @frontendTimeUpdate()
 
-    @formDefault = @formParam( '.ticket-update' )
+    @formDefault = @formParam( @el.find('.ticket-update') )
 
     # scroll to article if given
     if @article_id && document.getElementById( 'article-' + @article_id )
diff --git a/test/browser/agent_user_manage_test.rb b/test/browser/agent_user_manage_test.rb
index c679c6e9c..369a60de0 100644
--- a/test/browser/agent_user_manage_test.rb
+++ b/test/browser/agent_user_manage_test.rb
@@ -71,7 +71,13 @@ class AgentUserManageTest < TestCase
           # call new ticket screen again
           {
             :execute => 'click',
-            :css     => '.taskbar a[data-type="close"]',
+            :css     => '.taskbar span[data-type="close"]',
+          },
+
+          # accept task close warning
+          {
+            :execute => 'accept',
+            :element => :alert,
           },
           {
             :execute => 'wait',