diff --git a/app/models/ticket.rb b/app/models/ticket.rb index ac7933b4f..c71a4cb8d 100644 --- a/app/models/ticket.rb +++ b/app/models/ticket.rb @@ -870,7 +870,7 @@ perform changes on ticket rescue => e logger.error "ERROR: Invalid regex '#{send_no_auto_response_reg_exp}' in setting send_no_auto_response_reg_exp" logger.error 'ERROR: ' + e.inspect - next if recipient_email =~ /(mailer-daemon|postmaster|abuse|root)@.+?\..+?/i + next if recipient_email =~ /(mailer-daemon|postmaster|abuse|root|noreply|noreply.+?|no-reply|no-reply.+?)@.+?/i end # check if notification should be send because of customer emails