Added import check if features used in different approach.
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5 changed files with 118 additions and 19 deletions
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@ -2,13 +2,16 @@ class Index extends App.ControllerContent
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className: 'getstarted fit'
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elements:
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'.input-feedback': 'urlStatus'
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'[data-target=otrs-start-migration]': 'nextStartMigration'
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'.js-migration-check': 'nextStartMigration'
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'.otrs-link-error': 'linkErrorMessage'
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events:
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'click .js-otrs-link': 'showLink'
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'click .js-download': 'startDownload'
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'click .js-migration-start': 'startMigration'
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'click .js-migration-check': 'checkMigration'
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'keyup #otrs-link': 'updateUrl'
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updateMigrationDisplayLoop: 0
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constructor: ->
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super
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@ -61,6 +64,13 @@ class Index extends App.ControllerContent
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@$('[data-slide=otrs-plugin]').addClass('hide')
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@$('[data-slide=otrs-link]').addClass('hide')
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@$('[data-slide=otrs-import]').removeClass('hide')
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@$('[data-slide=otrs-import-notice]').addClass('hide')
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showImportNotice: =>
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@$('[data-slide=otrs-plugin]').addClass('hide')
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@$('[data-slide=otrs-link]').addClass('hide')
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@$('[data-slide=otrs-import]').addClass('hide')
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@$('[data-slide=otrs-import-notice]').removeClass('hide')
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updateUrl: (e) =>
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url = $(e.target).val()
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@ -86,11 +96,27 @@ class Index extends App.ControllerContent
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@urlStatus.attr('data-state', 'error')
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@linkErrorMessage.text(data.message_human || data.message)
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@nextStartMigration.addClass('hide')
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)
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@delay(callback, 700, 'import_otrs_url')
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checkMigration: (e) =>
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e.preventDefault()
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@ajax(
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id: 'import_otrs_check'
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type: 'POST'
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url: "#{@apiPath}/import/otrs/import_check"
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processData: true
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success: (data, status, xhr) =>
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if data.result is 'ok'
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@startMigration()
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return
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for issue in data.issues
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@$(".js-#{issue}").removeClass('hide')
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@showImportNotice()
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)
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startMigration: (e) =>
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if e
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e.preventDefault()
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@showImportState()
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@ajax(
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@ -100,10 +126,11 @@ class Index extends App.ControllerContent
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processData: true
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success: (data, status, xhr) =>
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if data.result is 'ok'
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@delay(@updateMigration, 3000)
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@delay(@updateMigration, 2000)
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)
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updateMigration: =>
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@updateMigrationDisplayLoop += 1
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@showImportState()
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@ajax(
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id: 'import_status'
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@ -122,6 +149,11 @@ class Index extends App.ControllerContent
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else
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@$('.js-error').addClass('hide')
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if data.message is 'not running' && @updateMigrationDisplayLoop > 10
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@$('.js-error').removeClass('hide')
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@$('.js-error').html(App.i18n.translateContent('Background process did not start or has not finished! Please contact your support.'))
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return
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if data.result is 'in_progress'
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for key, item of data.data
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if item.done > item.total
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@ -37,14 +37,13 @@
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</div>
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<div class="wizard-controls horizontal center">
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<a class="btn btn--text btn--secondary" href="#import"><%- @T('Go Back') %></a>
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<div class="btn btn--primary align-right hide js-migration-start" data-target="otrs-start-migration"><%- @T('Migrate OTRS Data') %></div>
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<div class="btn btn--primary align-right hide js-migration-check"><%- @T('Migrate OTRS Data') %></div>
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</div>
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</div>
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<div class="wizard-slide vertical hide" data-slide="otrs-import">
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<h2><%- @T('OTRS Migration') %></h2>
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<div class="alert alert--danger hide js-error" role="alert"></div>
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<div class="wizard-body flex vertical justified">
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<table class="progressTable">
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<tr class="js-config">
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@ -90,5 +89,17 @@
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</div>
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</div>
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<div class="wizard-slide vertical hide" data-slide="otrs-import-notice">
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<h2><%- @T('Notice') %></h2>
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<div class="wizard-body flex vertical justified">
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<p class="js-otrsProcesses hide"><%- @T('We detected OTRS BPM processes which can\'t get imported into Zammad, since we currently don\'t support these kind of workflows.') %></p>
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<p class="js-otrsDynamicFields hide"><%- @T('We found many dynamic fields. We use a different approach towards ticket attributes. Zammad uses also tags in addition to custom fields to classify tickets. This difference may conflict with your current use of dynamic fields in OTRS.') %></p>
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</div>
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<div class="wizard-controls horizontal center">
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<a class="btn btn--text btn--secondary" href="#import"><%- @T('Go Back') %></a>
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<a href="#" class="btn btn--primary align-right js-migration-start"><%- @T('Continue anyway') %></a>
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</div>
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</div>
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</div>
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</div>
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@ -23,7 +23,6 @@ class ImportOtrsController < ApplicationController
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}
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response = UserAgent.request(params[:url])
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if !response.success? && response.code.to_s !~ /^40.$/
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message_human = ''
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translation_map.each { |key, message|
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@ -46,12 +45,36 @@ class ImportOtrsController < ApplicationController
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if migrator_response['Success'] == 1
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# set url and key for import endpoint
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url = migrator_response['URL']
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key = migrator_response['Key']
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# get first part url, used for import_otrs_endpoint
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if !url || !key
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url_parts = params[:url].split(';')
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if !url_parts[1] # in case of & instead of ;
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url_parts = params[:url].split('&')
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end
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key_parts = url_parts[1].split('=')
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if !key_parts[1]
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render json: {
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result: 'invalid',
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message_human: 'Unable to get key from URL!'
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}
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return
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end
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if !url
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url = url_parts[0]
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end
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if !key
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key = key_parts[1]
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end
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end
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Setting.set('import_backend', 'otrs')
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Setting.set('import_otrs_endpoint', url_parts[0])
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Setting.set('import_otrs_endpoint_key', key_parts[1])
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Setting.set('import_otrs_endpoint', url)
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Setting.set('import_otrs_endpoint_key', key)
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result = {
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result: 'ok',
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@ -98,6 +121,38 @@ class ImportOtrsController < ApplicationController
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}
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end
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def import_check
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statistic = Import::OTRS::Requester.list
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issues = []
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# check count of dynamic fields
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dynamic_field_count = 0
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dynamic_fields = Import::OTRS::Requester.load('DynamicField')
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dynamic_fields.each { |dynamic_field|
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next if dynamic_field['ValidID'].to_i != 1
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dynamic_field_count += 1
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}
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if dynamic_field_count > 20
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issues.push 'otrsDynamicFields'
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end
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# check if process exsists
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sys_configs = Import::OTRS::Requester.load('SysConfig')
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sys_configs.each { |sys_config|
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next if sys_config['Key'] != 'Process'
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issues.push 'otrsProcesses'
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}
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result = 'ok'
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if !issues.empty?
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result = 'failed'
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end
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render json: {
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result: result,
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issues: issues,
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}
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end
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def import_status
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result = Import::OTRS.status_bg
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if result[:result] == 'import_done'
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@ -3,6 +3,7 @@ Zammad::Application.routes.draw do
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# import otrs
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match api_path + '/import/otrs/url_check', to: 'import_otrs#url_check', via: :post
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match api_path + '/import/otrs/import_check', to: 'import_otrs#import_check', via: :post
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match api_path + '/import/otrs/import_start', to: 'import_otrs#import_start', via: :post
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match api_path + '/import/otrs/import_status', to: 'import_otrs#import_status', via: :get
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@ -15,11 +15,8 @@ class OtrsImportBrowserTest < TestCase
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location(url: browser_url)
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click(css: 'a[href="#import"]')
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click(css: 'a[href="#import/otrs"]')
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click(css: '.js-download')
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click(css: '.js-otrs-link')
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invalid_key_url = "#{ENV['IMPORT_BT_OTRS_ENDPOINT']};Key=31337"
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@ -28,7 +25,6 @@ class OtrsImportBrowserTest < TestCase
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css: '#otrs-link',
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value: invalid_key_url
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)
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sleep 5
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watch_for(
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@ -41,14 +37,18 @@ class OtrsImportBrowserTest < TestCase
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css: '#otrs-link',
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value: import_url
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)
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sleep 5
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watch_for_disappear(
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css: '.otrs-link-error',
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value: 'Invalid API key.',
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)
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click(css: '.js-migration-check')
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watch_for(
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css: '.wizard-slide:not(.hide)',
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value: 'Notice',
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)
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click(css: '.js-migration-start')
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watch_for(
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