diff --git a/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
index 6daae0830..8c5c4fee7 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
@@ -16,25 +16,23 @@ class App.TicketMerge extends App.ControllerModal
       processData: true,
       success: (data, status, xhr) =>
 
-        if data.customer
-          App.Collection.load( type: 'Ticket', data: data.customer.tickets )
-          App.Collection.load( type: 'User', data: data.customer.users )
+        # load collections
+        App.Event.trigger 'loadAssets', data.assets
 
-        if data.recent
-          App.Collection.load( type: 'Ticket', data: data.recent.tickets )
-          App.Collection.load( type: 'User', data: data.recent.users )
+        @ticket_ids_by_customer    = data.ticket_ids_by_customer
+        @ticket_ids_recent_viewed  = data.ticket_ids_recent_viewed
 
-        @render( data )
+        @render()
     )
 
-  render: (data) ->
+  render: ->
 
     @html App.view('agent_ticket_merge')()
 
     list = []
-    for t in data.customer.tickets
-      if t.id isnt @ticket_id
-        ticketItem = App.Ticket.retrieve( t.id )
+    for ticket_id in @ticket_ids_by_customer
+      if ticket_id isnt @ticket_id
+        ticketItem = App.Ticket.retrieve( ticket_id )
         list.push ticketItem
     new App.ControllerTable(
       el:                @el.find('#ticket-merge-customer-tickets'),
@@ -59,9 +57,9 @@ class App.TicketMerge extends App.ControllerModal
     )
 
     list = []
-    for t in data.recent.tickets
-      if t.id isnt @ticket_id
-        ticketItem = App.Ticket.retrieve( t.id )
+    for ticket_id in @ticket_ids_recent_viewed
+      if ticket_id isnt @ticket_id
+        ticketItem = App.Ticket.retrieve( ticket_id )
         list.push ticketItem
     new App.ControllerTable(
       el:                @el.find('#ticket-merge-recent-tickets'),
diff --git a/app/controllers/tickets_controller.rb b/app/controllers/tickets_controller.rb
index d8f991ee4..ecd5a144f 100644
--- a/app/controllers/tickets_controller.rb
+++ b/app/controllers/tickets_controller.rb
@@ -182,7 +182,10 @@ class TicketsController < ApplicationController
   # GET /api/v1/ticket_merge_list/1
   def ticket_merge_list
 
-    ticket      = Ticket.find( params[:ticket_id] )
+    ticket = Ticket.find( params[:ticket_id] )
+    assets = ticket.assets({})
+
+    # open tickets by customer
     ticket_list = Ticket.where(
       :customer_id     => ticket.customer_id,
       :ticket_state_id => Ticket::State.by_category( 'open' )
@@ -191,19 +194,29 @@ class TicketsController < ApplicationController
     .order('created_at DESC')
     .limit(6)
 
-    # get related users
-    assets = {}
+    # get related assets
+    ticket_ids_by_customer = [] 
     ticket_list.each {|ticket|
-      ticket = Ticket.lookup( :id => ticket.id )
+      ticket_ids_by_customer.push ticket.id
       assets = ticket.assets(assets)
     }
 
-    recent_viewed = RecentView.list_fulldata( current_user, 8 )
+
+    ticket_ids_recent_viewed = []
+    ticket_recent_view = RecentView.list( current_user, 8 )
+    ticket_recent_view.each {|item|
+      if item['recent_view_object'] == 'Ticket'
+        ticket_ids_recent_viewed.push item['o_id']
+        ticket = Ticket.find( item['o_id'] )
+        assets = ticket.assets(assets)
+      end
+    }
 
     # return result
     render :json => {
-      :customer => assets,
-      :recent   => recent_viewed
+      :assets                   => assets,
+      :ticket_ids_by_customer   => ticket_ids_by_customer,
+      :ticket_ids_recent_viewed => ticket_ids_recent_viewed,
     }
   end