From 414b0a6f9b60249de1cf47092b2ea759e4432d6f Mon Sep 17 00:00:00 2001 From: Weblate Date: Thu, 25 Nov 2021 14:45:47 +0100 Subject: [PATCH] Update translation files Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: Zammad/Zammad (development version) Translate-URL: https://translations.zammad.org/projects/zammad/zammad-development/ --- i18n/zammad.ar.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.bg.po | 77 +++++++++++++++++++++++++++- i18n/zammad.cs.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.da.po | 81 +++++++++++++++++++++++++++--- i18n/zammad.de-de.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.el.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.en-ca.po | 75 +++++++++++++++++++++++++++ i18n/zammad.en-gb.po | 75 +++++++++++++++++++++++++++ i18n/zammad.es-ca.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.es-co.po | 76 +++++++++++++++++++++++++++- i18n/zammad.es-es.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.es-mx.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.et.po | 77 +++++++++++++++++++++++++++- i18n/zammad.fa-ir.po | 77 +++++++++++++++++++++++++++- i18n/zammad.fi.po | 78 +++++++++++++++++++++++++++-- i18n/zammad.fr-ca.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.fr-fr.po | 103 ++++++++++++++++++++++++++++++++------ i18n/zammad.he-il.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.hi-in.po | 76 +++++++++++++++++++++++++++- i18n/zammad.hr.po | 75 +++++++++++++++++++++++++++ i18n/zammad.hu.po | 78 +++++++++++++++++++++++++++-- i18n/zammad.is.po | 80 +++++++++++++++++++++++++++-- i18n/zammad.it-it.po | 96 +++++++++++++++++++++++++++++------ i18n/zammad.ja.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.ko-kr.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.lt.po | 76 +++++++++++++++++++++++++++- i18n/zammad.lv.po | 75 +++++++++++++++++++++++++++ i18n/zammad.ms-my.po | 77 +++++++++++++++++++++++++++- i18n/zammad.nl-nl.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.no-no.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.pl.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.pt-br.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.pt-pt.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.ro-ro.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.ru.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.rw.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.sk.po | 80 +++++++++++++++++++++++++++-- i18n/zammad.sl.po | 81 +++++++++++++++++++++++++++--- i18n/zammad.sr-latn-rs.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.sv-se.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.tr.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.uk.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.vi.po | 76 +++++++++++++++++++++++++++- i18n/zammad.zh-cn.po | 83 +++++++++++++++++++++++++++--- i18n/zammad.zh-tw.po | 83 +++++++++++++++++++++++++++--- 45 files changed, 3396 insertions(+), 268 deletions(-) diff --git a/i18n/zammad.ar.po b/i18n/zammad.ar.po index dbb43f416..1709d0193 100644 --- a/i18n/zammad.ar.po +++ b/i18n/zammad.ar.po @@ -1006,9 +1006,6 @@ msgstr "المرفقات" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2586,7 +2583,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "يحدد مرسل إخطارات البريد الإلكتروني." @@ -7984,7 +7980,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "وقت الاستجابة الأولى" @@ -11482,7 +11477,6 @@ msgstr "قبل (قريب)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "آخر التحديثات" @@ -11496,7 +11490,6 @@ msgstr "بواسطة" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "تغير" @@ -11668,7 +11661,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "رسالة تويتر مباشرة" @@ -12256,6 +12248,81 @@ msgstr "| حق | يعني | موضوع ما [تذكرة # 12345] |" msgid "∅ Waiting time today" msgstr "∅ وقت الانتظار اليوم " +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "معرف المتصل الافتراضي" diff --git a/i18n/zammad.bg.po b/i18n/zammad.bg.po index b2bbbbbd3..83abeaa94 100644 --- a/i18n/zammad.bg.po +++ b/i18n/zammad.bg.po @@ -11294,7 +11294,6 @@ msgstr "от" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "has changed" msgid "changed to" msgstr "се промени" @@ -11466,7 +11465,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "Twitter директно-съобщение" @@ -12048,3 +12046,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "∅ Време за изчакване днес" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.cs.po b/i18n/zammad.cs.po index 209833c59..d296aff2a 100644 --- a/i18n/zammad.cs.po +++ b/i18n/zammad.cs.po @@ -1008,9 +1008,6 @@ msgstr "Přílohy" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Upozornění: Toto budou vaše přihlašovací heslo po dokončení importu." @@ -2582,7 +2579,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Nastaví název odesílatele oznámení odeslaných emailem." @@ -7944,7 +7940,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "První Reakční doba" @@ -11403,7 +11398,6 @@ msgstr "před (relativně)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Nejnovější aktualizace" @@ -11417,7 +11411,6 @@ msgstr "od" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Změněno" @@ -11589,7 +11582,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter soukromá zpráva" @@ -12178,6 +12170,81 @@ msgstr "|Pravé| myšleno |Nějaký předmět [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "dnešní ∅ čekací doby" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Výchozí id volajícího" diff --git a/i18n/zammad.da.po b/i18n/zammad.da.po index 9f3a0073c..f065202c0 100644 --- a/i18n/zammad.da.po +++ b/i18n/zammad.da.po @@ -1004,9 +1004,6 @@ msgstr "Vedhæftede" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -7899,7 +7896,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Første Responstid" @@ -11319,7 +11315,6 @@ msgstr "før (relativ)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Sidste opdateringer" @@ -11333,7 +11328,6 @@ msgstr "af" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Gemt" @@ -12086,6 +12080,81 @@ msgstr "|Højre| betyder |Et Emne [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "Ventetid i dag" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Default opkalds ID" diff --git a/i18n/zammad.de-de.po b/i18n/zammad.de-de.po index 05238c79c..cd0605f5e 100644 --- a/i18n/zammad.de-de.po +++ b/i18n/zammad.de-de.po @@ -1027,9 +1027,6 @@ msgstr "Anhänge" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2617,7 +2614,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Setzten des Absenders von E-Mail Benachrichtigungen." @@ -8072,7 +8068,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Reaktionszeit" @@ -11637,7 +11632,6 @@ msgstr "vor (relativ)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Letzen Änderungen" @@ -11651,7 +11645,6 @@ msgstr "von" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Geändert" @@ -11823,7 +11816,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "Twitter Direkt-Nachricht" @@ -12411,6 +12403,81 @@ msgstr "|rechts| bedeutet |Ein Betreff [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ Wartezeit heute" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Default Caller-ID" diff --git a/i18n/zammad.el.po b/i18n/zammad.el.po index f87ed0054..18598becb 100644 --- a/i18n/zammad.el.po +++ b/i18n/zammad.el.po @@ -1025,9 +1025,6 @@ msgstr "Συνημένα" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2619,7 +2616,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Oρίζει τον αποστολέα των ειδοποιήσεων μέσω email." @@ -8081,7 +8077,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Πρώτος χρόνος απόκρισης" @@ -11501,7 +11496,6 @@ msgstr "" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Τελευταίες ενημερώσεις" @@ -11515,7 +11509,6 @@ msgstr "με" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Αλλαχθηκε" @@ -11687,7 +11680,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter direct-message" @@ -12270,6 +12262,81 @@ msgstr "" msgid "∅ Waiting time today" msgstr "∅ μεσος χρονοσ αναμονησ σημερα" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Προεπιλεγμένο αναγνωριστικό καλούντος" diff --git a/i18n/zammad.en-ca.po b/i18n/zammad.en-ca.po index 5337bdb2e..6b7889a37 100644 --- a/i18n/zammad.en-ca.po +++ b/i18n/zammad.en-ca.po @@ -12044,3 +12044,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.en-gb.po b/i18n/zammad.en-gb.po index 36df8fabe..f072a7b1b 100644 --- a/i18n/zammad.en-gb.po +++ b/i18n/zammad.en-gb.po @@ -12044,3 +12044,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.es-ca.po b/i18n/zammad.es-ca.po index dfd135462..be3c32cea 100644 --- a/i18n/zammad.es-ca.po +++ b/i18n/zammad.es-ca.po @@ -1010,9 +1010,6 @@ msgstr "Adjunts" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2602,7 +2599,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Defineix el remitent de les notificacions d'email" @@ -8020,7 +8016,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Temps de primera resposta" @@ -11555,7 +11550,6 @@ msgstr "abans (relatiu)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Últimes actualitzacions" @@ -11569,7 +11563,6 @@ msgstr "per" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Canviat" @@ -11741,7 +11734,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "missatge directe de twitter" @@ -12331,6 +12323,81 @@ msgstr "|Dreta| significa |Assumpte [Tiquet#12345]" msgid "∅ Waiting time today" msgstr "∅ temps d'espera avui" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "ID de trucada predeterminada" diff --git a/i18n/zammad.es-co.po b/i18n/zammad.es-co.po index a05a23eae..e67d22945 100644 --- a/i18n/zammad.es-co.po +++ b/i18n/zammad.es-co.po @@ -11312,7 +11312,6 @@ msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Cambió" @@ -12065,5 +12064,80 @@ msgstr "" msgid "∅ Waiting time today" msgstr "∅ Tiempo de espera de hoy" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "Ingresar con %s" diff --git a/i18n/zammad.es-es.po b/i18n/zammad.es-es.po index a2b72ea48..62791ff25 100644 --- a/i18n/zammad.es-es.po +++ b/i18n/zammad.es-es.po @@ -1021,9 +1021,6 @@ msgstr "Adjuntos" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2613,7 +2610,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Define el remitente de las notificaciones por correo electrónico." @@ -8065,7 +8061,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Tiempo de Primera Respuesta" @@ -11613,7 +11608,6 @@ msgstr "Antes (relativo)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Ultimas Actualizaciones" @@ -11627,7 +11621,6 @@ msgstr "por" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Cambiado" @@ -11799,7 +11792,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "mensaje directo a Twitter" @@ -12388,6 +12380,81 @@ msgstr "Derecha | significa | Algún Adjunto Subject [Ticket # 12345] |" msgid "∅ Waiting time today" msgstr "∅ tiempo de espera de hoy" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Identificador de llamada por defecto" diff --git a/i18n/zammad.es-mx.po b/i18n/zammad.es-mx.po index cf0d53cea..9b0c00963 100644 --- a/i18n/zammad.es-mx.po +++ b/i18n/zammad.es-mx.po @@ -1017,9 +1017,6 @@ msgstr "Adjuntos" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2612,7 +2609,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Define el remitente de las notificaciones por correo electrónico." @@ -8061,7 +8057,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Primer Tiempo de Respuesta" @@ -11608,7 +11603,6 @@ msgstr "antes de" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Últimas actualizaciones" @@ -11622,7 +11616,6 @@ msgstr "por" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Cambiado" @@ -11794,7 +11787,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "mensaje directo de twitter" @@ -12383,6 +12375,81 @@ msgstr "| Derecha | significa | Algún Asunto [Ticket # 12345] |" msgid "∅ Waiting time today" msgstr "∅ Tiempo de espera hoy" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "ID de llamada predeterminado" diff --git a/i18n/zammad.et.po b/i18n/zammad.et.po index a4332fa92..d85b502f2 100644 --- a/i18n/zammad.et.po +++ b/i18n/zammad.et.po @@ -7870,7 +7870,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Reaktsiooniaeg" @@ -11296,7 +11295,6 @@ msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Muudetud" @@ -12048,3 +12046,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "∅ Tänane ooteaeg" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.fa-ir.po b/i18n/zammad.fa-ir.po index 0e3897d17..0da0f2c29 100644 --- a/i18n/zammad.fa-ir.po +++ b/i18n/zammad.fa-ir.po @@ -11312,7 +11312,6 @@ msgstr "قبل ( مرتبط )" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "letzte Aktualisierung" @@ -11326,7 +11325,6 @@ msgstr "توسط" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "تغییر یافت" @@ -12079,5 +12077,80 @@ msgstr "|راست| به معنی |یک عنوان[شماره تیکت 12345]| ا msgid "∅ Waiting time today" msgstr "∅ heutige Wartezeit" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "ورود به سیستم ارتباط یا مشتریان رسانگار در %s " diff --git a/i18n/zammad.fi.po b/i18n/zammad.fi.po index 78b248e6f..b802d9dda 100644 --- a/i18n/zammad.fi.po +++ b/i18n/zammad.fi.po @@ -11304,7 +11304,6 @@ msgstr "ennen (suhteellinen)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Uusimmat päivitykset" @@ -11318,7 +11317,6 @@ msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Muutettu" @@ -11490,7 +11488,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter- suora viesti" @@ -12073,5 +12070,80 @@ msgstr "" msgid "∅ Waiting time today" msgstr "∅ Odotusaika tänään" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "Kirjaudu palvelimelle %s" diff --git a/i18n/zammad.fr-ca.po b/i18n/zammad.fr-ca.po index 0527ded33..42993b80a 100644 --- a/i18n/zammad.fr-ca.po +++ b/i18n/zammad.fr-ca.po @@ -1014,9 +1014,6 @@ msgstr "Attachements" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2608,7 +2605,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "" "Cliquez simplement sur le marqueur et mettez à jour les mots en place. " @@ -8056,7 +8052,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Temps de première réponse" @@ -11618,7 +11613,6 @@ msgstr "Avant (Relative)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Dernière mise à jour" @@ -11632,7 +11626,6 @@ msgstr "Par" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Changé" @@ -11804,7 +11797,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "message direct twitter" @@ -12392,6 +12384,81 @@ msgstr "|Right| signifie |Un sujet [Billet#12345]|" msgid "∅ Waiting time today" msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Identifiant par défaut de l'appelant" diff --git a/i18n/zammad.fr-fr.po b/i18n/zammad.fr-fr.po index e16f72472..e8b2fe267 100644 --- a/i18n/zammad.fr-fr.po +++ b/i18n/zammad.fr-fr.po @@ -1021,9 +1021,6 @@ msgstr "Pièces jointes" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2618,7 +2615,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Définit l'expéditeur des notifications par mail." @@ -7160,9 +7156,6 @@ msgstr "" #: app/assets/javascripts/app/views/translation/support.jst.eco #, fuzzy -#| msgid "" -#| "Only %s% of this language is translated, help to improve Zammad and " -#| "complete the translation." msgid "" "Only %s% of this language is already translated. Please help to improve " "Zammad and complete the translation." @@ -8085,7 +8078,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Date et Heure de la première réponse" @@ -10365,9 +10357,6 @@ msgstr "Se désinscrire" #: app/assets/javascripts/app/views/translation/support.jst.eco #, fuzzy -#| msgid "" -#| "Up to %s% of this language is translated, help to make Zammad even better " -#| "and complete the translation." msgid "" "Up to %s% of this language is already translated. Please help to make Zammad " "even better and complete the translation." @@ -11644,7 +11633,6 @@ msgstr "après (relatif)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Dernières mises à jour" @@ -11658,7 +11646,6 @@ msgstr "de" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Modifié" @@ -11830,7 +11817,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "Message direct par twitter" @@ -12419,6 +12405,81 @@ msgstr "|Droit| signifie |Sujet du ticket [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Id par défaut de l'appelant" @@ -12430,3 +12491,17 @@ msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI" #~ msgid "Timeframe for every following response." #~ msgstr "Délai avant la prochaine réponse." + +#~ msgid "" +#~ "Only %s% of this language is translated, help to improve Zammad and " +#~ "complete the translation." +#~ msgstr "" +#~ "Seulement %s% de cette langue est traduite, aide à améliorer Zammad et " +#~ "compléter la traduction." + +#~ msgid "" +#~ "Up to %s% of this language is translated, help to make Zammad even better " +#~ "and complete the translation." +#~ msgstr "" +#~ "Jusqu' à %s% de cette langue est traduite, ce qui permet d'améliorer " +#~ "Zammad et de compléter la traduction." diff --git a/i18n/zammad.he-il.po b/i18n/zammad.he-il.po index d7dfd648f..8ebaccd34 100644 --- a/i18n/zammad.he-il.po +++ b/i18n/zammad.he-il.po @@ -1000,9 +1000,6 @@ msgstr "צרופות" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "שים לב: אלה יהיו סיסמת ההתחברות שלך לאחר השלמת הייבוא." @@ -2575,7 +2572,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "מגדיר את השולח של התראות המייל." @@ -7921,7 +7917,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "זמן תגוה ראשוני" @@ -11372,7 +11367,6 @@ msgstr "לפני (יחסי)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "עדכונים אחרונים" @@ -11386,7 +11380,6 @@ msgstr "על ידי" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "השתנה" @@ -11558,7 +11551,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "הודעה-ישירה של טויטר" @@ -12146,6 +12138,81 @@ msgstr "|ימין| משמעותו |נושא הכרטיס [כרטיס#12345]|" msgid "∅ Waiting time today" msgstr "∅ זמן המתנה היום" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "מזהה המתקשר המוגדר כברירת מחדל" diff --git a/i18n/zammad.hi-in.po b/i18n/zammad.hi-in.po index 8910b693d..61f605e92 100644 --- a/i18n/zammad.hi-in.po +++ b/i18n/zammad.hi-in.po @@ -11542,7 +11542,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "ट्विटर प्रत्यक्ष संदेश" @@ -12128,5 +12127,80 @@ msgstr " | Right | साधन | कुछ विषय [टिकट # 12345] msgid "∅ Waiting time today" msgstr "Iting आज समय की प्रतीक्षा है" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Timeframe for every following response." #~ msgstr "प्रत्येक निम्नलिखित प्रतिक्रिया के लिए समय सीमा।" diff --git a/i18n/zammad.hr.po b/i18n/zammad.hr.po index 6dc6dba9a..724b64c9f 100644 --- a/i18n/zammad.hr.po +++ b/i18n/zammad.hr.po @@ -12050,3 +12050,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.hu.po b/i18n/zammad.hu.po index 1fca9481f..dcd499a44 100644 --- a/i18n/zammad.hu.po +++ b/i18n/zammad.hu.po @@ -7880,7 +7880,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Első válaszidő" @@ -11300,7 +11299,6 @@ msgstr "" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Utolsó update" @@ -11314,7 +11312,6 @@ msgstr "írta:" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Megváltozott" @@ -12067,6 +12064,81 @@ msgstr "" msgid "∅ Waiting time today" msgstr "Várakozási idő ma" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Alapértelmezett hívásazonosító" diff --git a/i18n/zammad.is.po b/i18n/zammad.is.po index 24f82ccbc..004244e20 100644 --- a/i18n/zammad.is.po +++ b/i18n/zammad.is.po @@ -2568,7 +2568,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Skilgreinir hver sendir út tölvupóst tilkynningar" @@ -7911,7 +7910,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Tími fyrsta viðbragð" @@ -11353,7 +11351,6 @@ msgstr "" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Nýjustu uppfærslurnar" @@ -11367,7 +11364,6 @@ msgstr "eftir" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Breytt" @@ -11539,7 +11535,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter bein-skilaboð" @@ -12124,6 +12119,81 @@ msgstr "" msgid "∅ Waiting time today" msgstr "∅ Biðtími í dag" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "Innskrá með %s" diff --git a/i18n/zammad.it-it.po b/i18n/zammad.it-it.po index 88c3e85c9..8e0828d9e 100644 --- a/i18n/zammad.it-it.po +++ b/i18n/zammad.it-it.po @@ -1019,9 +1019,6 @@ msgstr "Allegati" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2611,7 +2608,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Definisce il mittente delle email di notifica." @@ -7131,9 +7127,6 @@ msgstr "" #: app/assets/javascripts/app/views/translation/support.jst.eco #, fuzzy -#| msgid "" -#| "Up to %s% of this language is translated, help to make Zammad even better " -#| "and complete the translation." msgid "" "Only %s% of this language is already translated. Please help to improve " "Zammad and complete the translation." @@ -8047,7 +8040,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Primo tempo di risposta" @@ -10313,9 +10305,6 @@ msgstr "Non seguire più" #: app/assets/javascripts/app/views/translation/support.jst.eco #, fuzzy -#| msgid "" -#| "Up to %s% of this language is translated, help to make Zammad even better " -#| "and complete the translation." msgid "" "Up to %s% of this language is already translated. Please help to make Zammad " "even better and complete the translation." @@ -11569,7 +11558,6 @@ msgstr "prima (relativo)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Ultimo aggiornamento" @@ -11583,7 +11571,6 @@ msgstr "da" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Modificato" @@ -11755,7 +11742,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "messaggi diretti twitter" @@ -12344,6 +12330,81 @@ msgstr "|Destra| significa |Oggetto [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ Tempi di attesa - Oggi" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Id chiamante predefinito" @@ -12355,3 +12416,10 @@ msgstr "∅ Tempi di attesa - Oggi" #~ msgid "Timeframe for every following response." #~ msgstr "Tempi per ogni successiva risposta." + +#~ msgid "" +#~ "Up to %s% of this language is translated, help to make Zammad even better " +#~ "and complete the translation." +#~ msgstr "" +#~ "Tradotto il %s% di questa lingua, aiuta a migliorare ulteriormente Zammad " +#~ "completando la traduzione. " diff --git a/i18n/zammad.ja.po b/i18n/zammad.ja.po index 3e924647f..389084cd2 100644 --- a/i18n/zammad.ja.po +++ b/i18n/zammad.ja.po @@ -1005,9 +1005,6 @@ msgstr "添付" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "注意: インポート完了後、これがあなたのログインパスワードとなります。" @@ -2588,7 +2585,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "通知メール送信者の定義" @@ -7958,7 +7954,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "初回応答期限" @@ -11432,7 +11427,6 @@ msgstr "前 (比較)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "最近のアップデート" @@ -11446,7 +11440,6 @@ msgstr "により" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "変更済" @@ -11618,7 +11611,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "ツイッターのダイレクトメッセージ" @@ -12206,6 +12198,81 @@ msgstr "|Right| は、|何らかの件名 [Ticket#12345]|の意味です" msgid "∅ Waiting time today" msgstr "∅ Waiting time today" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "デフォルトの呼出しID" diff --git a/i18n/zammad.ko-kr.po b/i18n/zammad.ko-kr.po index 74700f62f..a72a31639 100644 --- a/i18n/zammad.ko-kr.po +++ b/i18n/zammad.ko-kr.po @@ -1004,9 +1004,6 @@ msgstr "첨부파일" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "주의 : 가져 오기가 완료된 후 이들은 당신의 로그인 암호를 될 것입니다." @@ -2582,7 +2579,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "전자 메일 알림의 보낸 사람을 정의합니다." @@ -7948,7 +7944,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "첫 번째 응답 시간" @@ -11439,7 +11434,6 @@ msgstr "(상대) 전" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "최신 업데이트" @@ -11453,7 +11447,6 @@ msgstr "작성" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "변경" @@ -11625,7 +11618,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "직접 메시지를 트위터" @@ -12213,6 +12205,81 @@ msgstr "| 오른쪽 | 어떤 주제 [Ticket # 12345] | | 의미" msgid "∅ Waiting time today" msgstr "∅ 오늘 대기 시간" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "기본 발신자 ID" diff --git a/i18n/zammad.lt.po b/i18n/zammad.lt.po index d119fc073..7933ab69d 100644 --- a/i18n/zammad.lt.po +++ b/i18n/zammad.lt.po @@ -11297,7 +11297,6 @@ msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Pasikeitė" @@ -12050,5 +12049,80 @@ msgstr "" msgid "∅ Waiting time today" msgstr "∅ Laukino laikas šiandien" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "Prisijungti į %s" diff --git a/i18n/zammad.lv.po b/i18n/zammad.lv.po index 40f3aa842..9cbe912fb 100644 --- a/i18n/zammad.lv.po +++ b/i18n/zammad.lv.po @@ -12044,3 +12044,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.ms-my.po b/i18n/zammad.ms-my.po index 077cca739..36a2e3644 100644 --- a/i18n/zammad.ms-my.po +++ b/i18n/zammad.ms-my.po @@ -7870,7 +7870,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Masa Jawapan Pertama" @@ -11296,7 +11295,6 @@ msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Diubah" @@ -12048,3 +12046,78 @@ msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco msgid "∅ Waiting time today" msgstr "Masa menuggungu hari ini" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" diff --git a/i18n/zammad.nl-nl.po b/i18n/zammad.nl-nl.po index 1476f7228..9e6946d93 100644 --- a/i18n/zammad.nl-nl.po +++ b/i18n/zammad.nl-nl.po @@ -1016,9 +1016,6 @@ msgstr "Gearchiveerd" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Belangrijk! Dit is je login wachtwoord nadat de import compleet is." @@ -2602,7 +2599,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Definieert de afzender van e-mailberichten." @@ -8035,7 +8031,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Eerste reactie" @@ -11572,7 +11567,6 @@ msgstr "voor (relatief)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Laatste aanpassing" @@ -11586,7 +11580,6 @@ msgstr "door" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Gewijzigd" @@ -11758,7 +11751,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "Twitter direct bericht" @@ -12347,6 +12339,81 @@ msgstr "|Rechts| betekend |Onderwerp [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ Wachttijd vandaag" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Standaard weergegeven nummer" diff --git a/i18n/zammad.no-no.po b/i18n/zammad.no-no.po index cb2e1bc4d..0784890ea 100644 --- a/i18n/zammad.no-no.po +++ b/i18n/zammad.no-no.po @@ -1013,9 +1013,6 @@ msgstr "Vedlegg" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2600,7 +2597,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Definerer avsender av e-postvarsler." @@ -8007,7 +8003,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Første responstid" @@ -11529,7 +11524,6 @@ msgstr "før" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Siste oppdateringer" @@ -11543,7 +11537,6 @@ msgstr "av" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Endret" @@ -11715,7 +11708,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter direct-message" @@ -12303,6 +12295,81 @@ msgstr "|Høyre| betyr |Ett emnet [Sak#12345]|" msgid "∅ Waiting time today" msgstr "Vente tid i dag" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Standard Caller-ID" diff --git a/i18n/zammad.pl.po b/i18n/zammad.pl.po index a5d1e5134..faf969e70 100644 --- a/i18n/zammad.pl.po +++ b/i18n/zammad.pl.po @@ -1015,9 +1015,6 @@ msgstr "Załączniki" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Uwaga: To będzie Twoje hasło logowania po zakończeniu importowania." @@ -2601,7 +2598,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Określa nadawcę powiadomień email." @@ -8027,7 +8023,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Pierwszy Czas Odpowiedzi" @@ -11555,7 +11550,6 @@ msgstr "przed (względnie)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Ostatnie Aktualizacje" @@ -11569,7 +11563,6 @@ msgstr "przez" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Zmienione" @@ -11741,7 +11734,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter direct-message" @@ -12329,6 +12321,81 @@ msgstr "|Right| oznacza |Jakiś temat [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ dzisiejszy czas oczekiwania " +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Domyślne id dzwoniącego" diff --git a/i18n/zammad.pt-br.po b/i18n/zammad.pt-br.po index ddfbfd57d..bb7812257 100644 --- a/i18n/zammad.pt-br.po +++ b/i18n/zammad.pt-br.po @@ -1016,9 +1016,6 @@ msgstr "Anexos" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2603,7 +2600,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Define a entidade que envia os e-mails" @@ -8042,7 +8038,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Tempo de Resposta" @@ -11577,7 +11572,6 @@ msgstr "antes" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Últimas Atualizações" @@ -11591,7 +11585,6 @@ msgstr "por" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Alterado" @@ -11763,7 +11756,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "mensagem direta to twitter" @@ -12351,6 +12343,81 @@ msgstr "|Direita| resulta |Assunto qualquer [Chamado#12345]|" msgid "∅ Waiting time today" msgstr "∅ tempo de espera hoje" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Identificador de Chamadas padrão" diff --git a/i18n/zammad.pt-pt.po b/i18n/zammad.pt-pt.po index 57aac4316..806eed312 100644 --- a/i18n/zammad.pt-pt.po +++ b/i18n/zammad.pt-pt.po @@ -1014,9 +1014,6 @@ msgstr "Anexos" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2602,7 +2599,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Define o remetente de notificações por e-mail." @@ -8040,7 +8036,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "First Response Time" @@ -11578,7 +11573,6 @@ msgstr "antes (relativo)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Últimas atualizações" @@ -11592,7 +11586,6 @@ msgstr "por" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Alterado" @@ -11764,7 +11757,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter mensagem direta" @@ -12353,6 +12345,81 @@ msgstr "|Right| Referente |Algum assunto [Ticket#12345]| " msgid "∅ Waiting time today" msgstr "∅ Tempo de Espera Hoje" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "ID padrão do chamador" diff --git a/i18n/zammad.ro-ro.po b/i18n/zammad.ro-ro.po index 7b44c6a55..1c09d9ec9 100644 --- a/i18n/zammad.ro-ro.po +++ b/i18n/zammad.ro-ro.po @@ -1009,9 +1009,6 @@ msgstr "Atașamente " #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2598,7 +2595,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Definește cu ce email se trimit notificările de email" @@ -8000,7 +7996,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Timpul primul răspuns" @@ -11526,7 +11521,6 @@ msgstr "înainte (relativ)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Ultimele actualizări" @@ -11540,7 +11534,6 @@ msgstr "de către " #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Schimbat" @@ -11712,7 +11705,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "mesaj direct twitter" @@ -12301,6 +12293,81 @@ msgstr "|Dreapta| înseamnă |[Tichet#12345] Un Subiect Oarecare|" msgid "∅ Waiting time today" msgstr "" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Caller ID-ul implicit" diff --git a/i18n/zammad.ru.po b/i18n/zammad.ru.po index 9c62b38d6..e73bd0867 100644 --- a/i18n/zammad.ru.po +++ b/i18n/zammad.ru.po @@ -1013,9 +1013,6 @@ msgstr "Вложения" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Внимание: это будут ваши логин пароль после завершения импорта." @@ -2595,7 +2592,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Определяет отправителя уведомлений по электронной почте." @@ -8036,7 +8032,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Время первого ответа" @@ -11571,7 +11566,6 @@ msgstr "before (relative)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Последние обновления" @@ -11585,7 +11579,6 @@ msgstr "от" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Изменено" @@ -11757,7 +11750,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "прямое сообщение в twitter" @@ -12345,6 +12337,81 @@ msgstr "|Справа| означает |Тема письма [Заявка#123 msgid "∅ Waiting time today" msgstr "Время ожидания сегодня" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Номер по умолчанию" diff --git a/i18n/zammad.rw.po b/i18n/zammad.rw.po index b8fac5e19..97747bd8c 100644 --- a/i18n/zammad.rw.po +++ b/i18n/zammad.rw.po @@ -1007,9 +1007,6 @@ msgstr "inyomeko" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2592,7 +2589,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "kugena uwohereza imenyesha ryo kuri imeri" @@ -8004,7 +8000,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Igihe cya mbere cyo gusubiza" @@ -11529,7 +11524,6 @@ msgstr "mbere(ugereranyije)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Amakuru agezweho" @@ -11543,7 +11537,6 @@ msgstr "na" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "ya/byahinduwe/tse" @@ -11715,7 +11708,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "ubutumwa bwo kuri twitter " @@ -12305,6 +12297,81 @@ msgstr "Iburyo bivuga[ingingo ibonetse yose] Tike#1234" msgid "∅ Waiting time today" msgstr "igihe cyo gutegereza uyu munsi" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Ikiranga cya muhamagazo mburabuzi" diff --git a/i18n/zammad.sk.po b/i18n/zammad.sk.po index 8188cacab..8b18a19cb 100644 --- a/i18n/zammad.sk.po +++ b/i18n/zammad.sk.po @@ -1004,9 +1004,6 @@ msgstr "Prílohy" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Upozornenie: Toto bude vaše prihlasovacie heslo po dokončení importu." @@ -7904,7 +7901,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Čas prvej odpovede" @@ -11340,7 +11336,6 @@ msgstr "podľa" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Zmenený" @@ -12093,5 +12088,80 @@ msgstr "" msgid "∅ Waiting time today" msgstr "∅ čakacia doba dnes" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "Prihláste sa do %s" diff --git a/i18n/zammad.sl.po b/i18n/zammad.sl.po index 377258fca..fc84961ee 100644 --- a/i18n/zammad.sl.po +++ b/i18n/zammad.sl.po @@ -1015,9 +1015,6 @@ msgstr "Priloge" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Pozor: To bo vaše geslo za prijavo po končanem uvozu. " @@ -7907,7 +7904,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Čas prvega odgovora" @@ -11329,7 +11325,6 @@ msgstr "pred (relativno)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Zadnje posodobitve" @@ -11343,7 +11338,6 @@ msgstr "od" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Spremenjeno" @@ -12096,6 +12090,81 @@ msgstr "" msgid "∅ Waiting time today" msgstr "Današnji čakalni čas" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Privzeti ID klicatelja" diff --git a/i18n/zammad.sr-latn-rs.po b/i18n/zammad.sr-latn-rs.po index c3d98c3ad..8836e1da7 100644 --- a/i18n/zammad.sr-latn-rs.po +++ b/i18n/zammad.sr-latn-rs.po @@ -1003,9 +1003,6 @@ msgstr "Atačmenti" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2583,7 +2580,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Definiši pošiljaoca email notifikacija." @@ -7946,7 +7942,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Vreme za prvi odgovor" @@ -11422,7 +11417,6 @@ msgstr "pre (relativno)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Poslednje ažuriranje" @@ -11436,7 +11430,6 @@ msgstr "by" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Promenjeno" @@ -11608,7 +11601,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter direct-message" @@ -12196,6 +12188,81 @@ msgstr "|Desno| znači |Some Subject [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ Vreme čekanja danas" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Default caller id" diff --git a/i18n/zammad.sv-se.po b/i18n/zammad.sv-se.po index 4ffecf1e0..5e10311d3 100644 --- a/i18n/zammad.sv-se.po +++ b/i18n/zammad.sv-se.po @@ -1014,9 +1014,6 @@ msgstr "Bilagor" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2600,7 +2597,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Definierar avsändaren för e-postnotifikationer." @@ -8023,7 +8019,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Första svarstid" @@ -11551,7 +11546,6 @@ msgstr "före (relativ)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Senaste uppdateringar" @@ -11565,7 +11559,6 @@ msgstr "av" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Ändrad" @@ -11737,7 +11730,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter direkt-meddelande" @@ -12325,6 +12317,81 @@ msgstr "|Höger| betyder |Något Ämne [Ärende#12345]| " msgid "∅ Waiting time today" msgstr "∅ Väntetid idag" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Standard uppringare id" diff --git a/i18n/zammad.tr.po b/i18n/zammad.tr.po index a3b77664e..a0184356f 100644 --- a/i18n/zammad.tr.po +++ b/i18n/zammad.tr.po @@ -1011,9 +1011,6 @@ msgstr "Attachments" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "" @@ -2598,7 +2595,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Defines the sender of email notifications." @@ -8014,7 +8010,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "First Response Time" @@ -11538,7 +11533,6 @@ msgstr "before (relative)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Latest updates" @@ -11552,7 +11546,6 @@ msgstr "by" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Changed" @@ -11724,7 +11717,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "twitter direct-message" @@ -12312,6 +12304,81 @@ msgstr "|Right| means |Some Subject [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "Bugünkü bekleme süresi" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Default caller id" diff --git a/i18n/zammad.uk.po b/i18n/zammad.uk.po index f526301c0..bb18ac324 100644 --- a/i18n/zammad.uk.po +++ b/i18n/zammad.uk.po @@ -1008,9 +1008,6 @@ msgstr "Вкладення" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "Увага: це – Ваш пароль доступу після завершення імпорту." @@ -2594,7 +2591,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "Визначає відправника сповіщень електронною поштою." @@ -8005,7 +8001,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "Час першої відповіді" @@ -11543,7 +11538,6 @@ msgstr "до" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "Останні оновлення" @@ -11557,7 +11551,6 @@ msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "Змінено" @@ -11729,7 +11722,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "пряме повідомлення twitter\t" @@ -12318,6 +12310,81 @@ msgstr "|Праворуч| означає |Тема [Заявка № 12345]|" msgid "∅ Waiting time today" msgstr "∅ Час очікування сьогодні\t" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "Номер абонента за замовчуванням" diff --git a/i18n/zammad.vi.po b/i18n/zammad.vi.po index 400df6619..49d10d267 100644 --- a/i18n/zammad.vi.po +++ b/i18n/zammad.vi.po @@ -11303,7 +11303,6 @@ msgstr "bởi" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Change Customer" msgid "changed to" msgstr "Thay khách hàng" @@ -12056,5 +12055,80 @@ msgstr "|Right| means |Some Subject [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ Thời gian chờ hôm nay" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Login with %s" #~ msgstr "Đăng nhập với %s" diff --git a/i18n/zammad.zh-cn.po b/i18n/zammad.zh-cn.po index ce233533e..40d5d0135 100644 --- a/i18n/zammad.zh-cn.po +++ b/i18n/zammad.zh-cn.po @@ -1003,9 +1003,6 @@ msgstr "附件" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "注意：這些將是匯入完成後的登入密碼" @@ -2576,7 +2573,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "定義電子郵件通知的寄件人" @@ -7927,7 +7923,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "第一响应时间" @@ -11379,7 +11374,6 @@ msgstr "之前 (相對)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "最后更新" @@ -11393,7 +11387,6 @@ msgstr "由" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "已修改" @@ -11565,7 +11558,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "Twitter 直接-訊息" @@ -12153,6 +12145,81 @@ msgstr "|右邊|表示|某些主旨[Ticket＃12345] |" msgid "∅ Waiting time today" msgstr "∅轮候时间" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "預設 caller id" diff --git a/i18n/zammad.zh-tw.po b/i18n/zammad.zh-tw.po index 217c795d9..eccf8f9cb 100644 --- a/i18n/zammad.zh-tw.po +++ b/i18n/zammad.zh-tw.po @@ -1004,9 +1004,6 @@ msgstr "附件" #: app/assets/javascripts/app/views/import/kayako.jst.eco #, fuzzy -#| msgid "" -#| "Attention: These will be your login password after the import is " -#| "completed." msgid "" "Attention: These will also your login password after the import is completed." msgstr "注意：這些將是匯入完成後的登入密碼。" @@ -2577,7 +2574,6 @@ msgstr "" #: db/seeds/settings.rb #, fuzzy -#| msgid "Defines the sender of email notifications." msgid "Defines Kayako endpoint authentication user." msgstr "定義電子郵件通知的寄件人。" @@ -7933,7 +7929,6 @@ msgstr "" #: app/assets/javascripts/app/views/sla/index.jst.eco #, fuzzy -#| msgid "First Response Time" msgid "Response Time" msgstr "第一次回應時間" @@ -11387,7 +11382,6 @@ msgstr "之前 (相對)" #: app/assets/javascripts/app/views/generic/sla_times.jst.eco #, fuzzy -#| msgid "Latest updates" msgid "between agent updates" msgstr "最後更新" @@ -11401,7 +11395,6 @@ msgstr "由" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee #, fuzzy -#| msgid "Changed" msgid "changed to" msgstr "已更動" @@ -11573,7 +11566,6 @@ msgstr "" #: db/seeds/ticket_article_types.rb #, fuzzy -#| msgid "twitter direct-message" msgid "facebook direct-message" msgstr "Twitter 直接訊息" @@ -12161,6 +12153,81 @@ msgstr "|右邊| 表示 |某主旨 [Ticket#12345]|" msgid "∅ Waiting time today" msgstr "∅ 今日等待時間" +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events." +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)" +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "" +"Examples of snippets are:\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname}," +msgstr "" + +#: app/assets/javascripts/app/models/sla.coffee +msgid "" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket." +msgstr "" + +#: app/assets/javascripts/app/models/text_module.coffee +msgid "Of course you can also use multi line snippets." +msgstr "" + +#: app/assets/javascripts/app/models/trigger.coffee +msgid "" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." +msgstr "" + #~ msgid "Default caller id" #~ msgstr "預設 Caller ID"