Fixes #2985 - Adding a note during bulk operation only works for one ticket

app/assets/javascripts/app/controllers/ticket_overview.coffee

@@ -1575,6 +1575,15 @@ class BulkForm extends App.Controller
       if _.isEmpty(ticket.title)
         ticket.title = '-'
 
+      @saveTicketArticle(ticket, article)
+
+    @holder.find('.table-overview').find('[name="bulk"]:checked').prop('checked', false)
+    App.Event.trigger 'notify', {
+      type: 'success'
+      msg: App.i18n.translateContent('Bulk action executed!')
+    }
+
+  saveTicketArticle: (ticket, article) =>
     ticket.save(
       done: (r) =>
         @bulkCountIndex++
@@ -1603,11 +1612,6 @@ class BulkForm extends App.Controller
         }
     )
 
-    @holder.find('.table-overview').find('[name="bulk"]:checked').prop('checked', false)
-    App.Event.trigger 'notify', {
-      type: 'success'
-      msg: App.i18n.translateContent('Bulk action executed!')
-    }
 
 class App.OverviewSettings extends App.ControllerModal
   buttonClose: true

spec/system/ticket/view_spec.rb

@@ -1,7 +1,7 @@
 require 'rails_helper'
 
 RSpec.describe 'Ticket views', type: :system do
-
+  context 'macros' do
     let!(:group1)              { create :group }
     let!(:group2)              { create :group }
     let!(:macro_without_group) { create :macro }
@@ -86,3 +86,30 @@ RSpec.describe 'Ticket views', type: :system do
       end
     end
   end
+
+  context 'bulk note', authenticated_as: :user do
+    let(:group)    { create :group }
+    let(:user)     { create :admin, groups: [group] }
+    let!(:ticket1) { create(:ticket, state_name: 'open', owner: user, group: group) }
+    let!(:ticket2) { create(:ticket, state_name: 'open', owner: user, group: group) }
+    let(:note)     { Faker::Lorem.sentence }
+
+    it 'adds note to all selected tickets' do
+      visit 'ticket/view/my_assigned'
+
+      within :active_content do
+        all('.js-checkbox-field', count: 2).each(&:click)
+        click '.js-confirm'
+        find('.js-confirm-step textarea').fill_in with: note
+        click '.js-submit'
+      end
+
+      await_empty_ajax_queue
+
+      expect([
+               ticket1.articles.last&.body,
+               ticket2.articles.last&.body
+             ]).to be_all note
+    end
+  end
+end