diff --git a/test/browser/aab_unit_test.rb b/test/browser/aab_unit_test.rb
index 807c4dd4c..e3869446b 100644
--- a/test/browser/aab_unit_test.rb
+++ b/test/browser/aab_unit_test.rb
@@ -3,201 +3,72 @@ require 'browser_test_helper'
 
 class AAbUnitTest < TestCase
   def test_core
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-core',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
+    @browser = browser_instance
+    location( :url => browser_url + '/tests-core' )
+    sleep 10
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
   end
   def test_ui
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-ui',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-  def test_model
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-model',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-  def test_model_ui
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-model-ui',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
+    @browser = browser_instance
+    location( :url => browser_url + '/tests-ui' )
+    sleep 8
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
+    location( :url => browser_url + '/tests-model' )
+    sleep 8
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
+    location( :url => browser_url + '/tests-model-ui' )
+    sleep 8
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
   end
   def test_form
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-form',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-  def test_form_extended
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-form-extended',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
+    @browser = browser_instance
+    location( :url => browser_url + '/tests-form' )
+    sleep 8
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
+    location( :url => browser_url + '/tests-form-extended' )
+    sleep 8
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
   end
   def test_form_validation
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-form-validation',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
+    @browser = browser_instance
+    location( :url => browser_url + '/tests-form-validation' )
+    sleep 4
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
   end
   def test_table
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-table',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-  def test_html_utils
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url + '/tests-html-utils',
-        :action   => [
-          {
-            :execute => 'wait',
-            :value   => 8,
-          },
-          {
-            :execute      => 'match',
-            :css          => '.result .failed',
-            :value        => '0',
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
+    @browser = browser_instance
+    location( :url => browser_url + '/tests-table' )
+    sleep 4
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
+    location( :url => browser_url + '/tests-html-utils' )
+    sleep 4
+    match(
+      :css   => '.result .failed',
+      :value => '0',
+    )
   end
 end
\ No newline at end of file
diff --git a/test/browser/aac_basic_richtext_test.rb b/test/browser/aac_basic_richtext_test.rb
index b7683efd7..59b9975c9 100644
--- a/test/browser/aac_basic_richtext_test.rb
+++ b/test/browser/aac_basic_richtext_test.rb
@@ -3,94 +3,48 @@ require 'browser_test_helper'
 
 class AACBasicRichtextTest < TestCase
   def test_preferences
-    tests = [
-      {
-        :name     => 'richtext single line',
-        :action   => [
-          {
-            :execute => 'click',
-            :css     => 'a[href="#current_user"]',
-          },
-          {
-            :execute => 'click',
-            :css     => 'a[href="#layout_ref"]',
-          },
-          {
-            :execute => 'click',
-            :css     => 'a[href="#layout_ref/richtext"]',
-          },
-          {
-            :execute => 'set',
-            :css     => '#content .text-1',
-            :value   => 'some test for browser ',
-            :slow  => true,
-          },
-          {
-            :execute => 'wait',
-            :value   => 4,
-          },
-          {
-            :execute => 'sendkey',
-            :value   => :enter,
-          },
-          {
-            :execute => 'wait',
-            :value   => 1,
-          },
-          {
-            :execute => 'sendkey',
-            :value   => 'and some other for browser',
-          },
-          {
-            :execute => 'wait',
-            :value   => 2,
-          },
-          {
-            :execute      => 'match',
-            :css          => '#content .text-1',
-            :value        => 'some test for browser and some other for browser',
-            :match_result => true,
-          },
-        ],
-      },
-      {
-        :name     => 'richtext multi line',
-        :action   => [
-          {
-            :execute => 'set',
-            :css     => '#content .text-3',
-            :value   => 'some test for browser ',
-            :slow  => true,
-          },
-          {
-            :execute => 'wait',
-            :value   => 4,
-          },
-          {
-            :execute => 'sendkey',
-            :value   => :enter,
-          },
-          {
-            :execute => 'wait',
-            :value   => 1,
-          },
-          {
-            :execute => 'sendkey',
-            :value   => 'and some other for browser',
-          },
-          {
-            :execute => 'wait',
-            :value   => 2,
-          },
-          {
-            :execute      => 'match',
-            :css          => '#content .text-3',
-            :value        => "some test for browser\nand some other for browser",
-            :match_result => true,
-          },
-        ],
-      },
-    ]
-    browser_signle_test_with_login(tests, { :username => 'master@example.com' })
+    @browser = browser_instance
+    login(
+      :username => 'master@example.com',
+      :password => 'test',
+      :url      => browser_url,
+    )
+
+    click( :css => 'a[href="#current_user"]' )
+    click( :css => 'a[href="#layout_ref"]' )
+    click( :css => 'a[href="#layout_ref/richtext"]' )
+    click( :css => 'a[href="#current_user"]' )
+
+    # richtext single line
+    set(
+      :css   => '#content .text-1',
+      :value => 'some test for browser ',
+      :slow  => true,
+    )
+    sleep 1
+    sendkey( :value => :enter )
+    sendkey( :value => 'and some other for browser' )
+    sleep 1
+
+    match(
+      :css   => '#content .text-1',
+      :value => 'some test for browser and some other for browser',
+    )
+
+    # richtext multi line
+    set(
+      :css   => '#content .text-3',
+      :value => 'some test for browser ',
+      :slow  => true,
+    )
+    sleep 1
+    sendkey( :value => :enter )
+    sendkey( :value => 'and some other for browser' )
+    sleep 1
+
+    match(
+      :css   => '#content .text-3',
+      :value => "some test for browser\nand some other for browser",
+    )
   end
 end
\ No newline at end of file
diff --git a/test/browser/agent_ticket_overview_level0_test.rb b/test/browser/agent_ticket_overview_level0_test.rb
index e59d536bd..d9c71354d 100644
--- a/test/browser/agent_ticket_overview_level0_test.rb
+++ b/test/browser/agent_ticket_overview_level0_test.rb
@@ -3,72 +3,47 @@ require 'browser_test_helper'
 
 class AgentTicketOverviewLevel0Test < TestCase
   def test_I
-    tests = [
-      {
-        :name     => 'verify overview count',
-        :action   => [
-          {
-            :execute => 'close_all_tasks',
-          },
+    @browser = browser_instance
+    login(
+      :username => 'master@example.com',
+      :password => 'test',
+      :url      => browser_url,
+    )
+    tasks_close_all()
 
-          # remember it ticket count in overview
-          {
-            :execute => 'overview_count_remember',
-          },
+    # remember current overview count
+    overview_counter_before = overview_counter()
 
-          # create new open ticket
-          {
-            :execute => 'create_ticket',
-            :group   => 'Users',
-            :subject => 'some subject 123äöü',
-            :body    => 'some body 123äöü - with closed tab',
-          },
+    # create new ticket
+    ticket1 = ticket_create(
+      :data    => {
+        :customer => 'nico*',
+        :group    => 'Users',
+        :title    => 'overview count test #1',
+        :body     => 'overview count test #1',
+      }
+    )
+    sleep 8
 
-          # remember ticket for later
-          {
-            :execute      => 'match',
-            :css          => '.active .page-header .ticket-number',
-            :value        => '^(.*)$',
-            :no_quote     => true,
-            :match_result => true,
-          },
-          {
-            :execute => 'wait',
-            :value   => 5,
-          },
+    # get new overview count
+    overview_counter_new = overview_counter()
+    assert_equal( overview_counter_before['#ticket/view/all_unassigned'] + 1, overview_counter_new['#ticket/view/all_unassigned'] )
 
-          # check new ticket count of open tickets in overview
-          {
-            :execute => 'overview_count_verify',
-            :data    => {
-              '#ticket/view/all_unassigned' => 1,
-            },
-          },
+    # open ticket by search
+    ticket_open_by_search(
+      :number  => ticket1[:number],
+    )
 
-          # close ticket
-          {
-            :execute => 'search_ticket',
-            :number  => '###stack###',
-          },
-          {
-            :execute => 'update_ticket',
-            :state   => 'closed',
-          },
-          {
-            :execute => 'wait',
-            :value   => 5,
-          },
+    # close ticket
+    ticket_update(
+      :data    => {
+        :state => 'closed',
+      }
+    )
+    sleep 8
 
-          # verify new open tickets in overview
-          {
-            :execute => 'overview_count_verify',
-            :data    => {
-              '#ticket/view/all_unassigned' => 0,
-            },
-          },
-        ],
-      },
-    ]
-    browser_signle_test_with_login(tests, { :username => 'master@example.com' })
+    # get current overview count
+    overview_counter_after = overview_counter()
+    assert_equal( overview_counter_before['#ticket/view/all_unassigned'], overview_counter_after['#ticket/view/all_unassigned'] )
   end
-end
+end
\ No newline at end of file
diff --git a/test/browser/agent_ticket_overview_level1_test.rb b/test/browser/agent_ticket_overview_level1_test.rb
index 35aaf316e..05dc312e0 100644
--- a/test/browser/agent_ticket_overview_level1_test.rb
+++ b/test/browser/agent_ticket_overview_level1_test.rb
@@ -5,83 +5,79 @@ class AgentTicketOverviewLevel1Test < TestCase
   def test_I
     name = 'name-' + rand(999999).to_s
 
-    tests = [
-      {
-        :name               => 'start',
-        :instance1          => browser_instance,
-        :instance2          => browser_instance,
-        :instance1_username => 'master@example.com',
-        :instance1_password => 'test',
-        :instance2_username => 'agent1@example.com',
-        :instance2_password => 'test',
-        :url                => browser_url,
-        :action             => [
-          {
-            :where   => :instance1,
-            :execute => 'close_all_tasks',
-          },
-          {
-            :where   => :instance2,
-            :execute => 'close_all_tasks',
-          },
+    browser1 = browser_instance
+    login(
+      :browser  => browser1,
+      :username => 'master@example.com',
+      :password => 'test',
+      :url      => browser_url,
+    )
+    tasks_close_all( :browser => browser1 )
 
-          # create new overview
-          {
-            :where             => :instance1,
-            :execute           => 'create_overview',
-            :name              => name,
-            :link              => name,
-            :role              => 'Agent',
-            :prio              => 1000,
-            'order::direction' => 'down',
-          },
+    browser2 = browser_instance
+    login(
+      :browser  => browser2,
+      :username => 'agent1@example.com',
+      :password => 'test',
+      :url      => browser_url,
+    )
+    tasks_close_all( :browser => browser2 )
 
-          # create tickets
-          {
-            :where   => :instance1,
-            :execute => 'create_ticket',
-            :group   => 'Users',
-            :subject => 'overview #1',
-            :body    => 'overview #1',
-          },
+    # create new overview
+    overview = overview_create(
+      :browser => browser1,
+      :data    => {
+        :name              => name,
+        :link              => name,
+        :role              => 'Agent',
+        :prio              => 1000,
+        'order::direction' => 'down',
+      }
+    )
+    sleep 1
 
-          # remember ticket for later
-          {
-            :where        => :instance1,
-            :execute      => 'match',
-            :css          => '.active .page-header .ticket-number',
-            :value        => '^(.*)$',
-            :no_quote     => true,
-            :match_result => true,
-          },
-          {
-            :where   => :instance1,
-            :execute => 'create_ticket',
-            :group   => 'Users',
-            :subject => 'overview #2',
-            :body    => 'overview #2',
-          },
-          {
-            :where   => :instance1,
-            :execute => 'create_ticket',
-            :group   => 'Users',
-            :subject => 'overview #3',
-            :body    => 'overview #3',
-          },
+    # create tickets
+    ticket1 = ticket_create(
+      :browser => browser1,
+      :data    => {
+        :customer => 'nico*',
+        :group    => 'Users',
+        :title    => 'overview #1',
+        :body     => 'overview #1',
+      }
+    )
+    sleep 1
 
-          # click on first ticket on overview
-          {
-            :where   => :instance2,
-            :execute => 'overview_ticket',
-            :number  => '###stack###',
-            :link    => name,
-          },
+    ticket2 = ticket_create(
+      :browser => browser1,
+      :data    => {
+        :customer => 'nico*',
+        :group    => 'Users',
+        :title    => 'overview #2',
+        :body     => 'overview #2',
+      }
+    )
+    sleep 1
+
+    ticket3 = ticket_create(
+      :browser => browser1,
+      :data    => {
+        :customer => 'nico*',
+        :group    => 'Users',
+        :title    => 'overview #3',
+        :body     => 'overview #3',
+      }
+    )
+
+    # click on #1 on overview
+    ticket_open_by_overview(
+      :browser => browser2,
+      :number  => ticket1[:number],
+      :link    => '#ticket/view/' + name,
+    )
+
+    # use overview navigation to got to #2 & #3
 
-          # use overview navigation to got to #2 & #3
 
-        ],
-      },
-    ]
-    browser_double_test(tests)
   end
-end
+end
\ No newline at end of file
diff --git a/test/browser/auth_customer_test.rb b/test/browser/auth_customer_test.rb
deleted file mode 100644
index 0497dc92b..000000000
--- a/test/browser/auth_customer_test.rb
+++ /dev/null
@@ -1,118 +0,0 @@
-# encoding: utf-8
-require 'browser_test_helper'
-
-class AuthCustomerTest < TestCase
-  def test_authentication
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url,
-        :action   => [
-          {
-            :execute => 'check',
-            :css     => '#login',
-            :result  => true,
-          },
-          {
-            :execute => 'check',
-            :css     => '#login button',
-            :result  => true,
-          },
-          {
-            :execute => 'click',
-            :css     => '#login button',
-          },
-          {
-            :execute => 'wait',
-            :value   => 5,
-          },
-          {
-            :execute => 'check',
-            :css     => '#login',
-            :result  => true,
-          },
-        ],
-      },
-      {
-        :name     => 'login',
-        :action   => [
-          {
-            :execute => 'login',
-            :username => 'nicole.braun@zammad.org',
-            :password => 'test',
-          },
-          {
-            :execute => 'wait',
-            :value   => 5,
-          },
-          {
-            :execute  => 'reload',
-          },
-          {
-            :execute  => 'watch_for',
-            :area     => 'body',
-            :value    => 'Overviews',
-          },
-          {
-            :execute  => 'match',
-            :element  => :cookie,
-            :value    => 'expires=>nil',
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-
-  def test_authentication_new_browser_without_permanent_cookie_no_session_should_be
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url,
-        :action   => [
-          {
-            :execute => 'check',
-            :css     => '#login',
-            :result  => true,
-          },
-          {
-            :execute => 'check',
-            :css     => '#login button',
-            :result  => true,
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-
-  def test_new_browser_with_permanent_cookie_login
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url,
-        :action   => [
-          {
-            :execute     => 'login',
-            :username    => 'nicole.braun@zammad.org',
-            :password    => 'test',
-            :remember_me => true,
-          },
-          {
-            :execute  => 'match',
-            :element  => :cookie,
-            :value    => 'expires=>.+?\d{4}.+?,',
-          },
-          {
-            :execute  => 'logout',
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-
-end
diff --git a/test/browser/auth_master_test.rb b/test/browser/auth_master_test.rb
deleted file mode 100644
index 37a9bb5e4..000000000
--- a/test/browser/auth_master_test.rb
+++ /dev/null
@@ -1,50 +0,0 @@
-# encoding: utf-8
-require 'browser_test_helper'
-
-class AuthMasterTest < TestCase
-  def test_authentication
-    tests = [
-      {
-        :name     => 'start',
-        :instance => browser_instance,
-        :url      => browser_url,
-        :action   => [
-          {
-            :execute => 'check',
-            :css     => '#login',
-            :result  => true,
-          },
-          {
-            :execute => 'check',
-            :css     => '#login button',
-            :result  => true,
-          },
-          {
-            :execute => 'click',
-            :css     => '#login button',
-          },
-          {
-            :execute => 'wait',
-            :value   => 5,
-          },
-          {
-            :execute => 'check',
-            :css     => '#login',
-            :result  => true,
-          },
-        ],
-      },
-      {
-        :name     => 'login',
-        :action   => [
-          {
-            :execute  => 'login',
-            :username => 'master@example.com',
-            :password => 'test1234äöüß',
-          },
-        ],
-      },
-    ]
-    browser_single_test(tests)
-  end
-end
diff --git a/test/browser/auth_test.rb b/test/browser/auth_test.rb
new file mode 100644
index 000000000..d18a9424b
--- /dev/null
+++ b/test/browser/auth_test.rb
@@ -0,0 +1,85 @@
+# encoding: utf-8
+require 'browser_test_helper'
+
+class AuthTest < TestCase
+  def test_authentication
+    @browser = browser_instance
+    location( :url => browser_url )
+    match(
+      :css   => '#login',
+      :value => 'username',
+    )
+    click( :css => '#login button' )
+
+    sleep 4
+    match(
+      :css   => '#login',
+      :value => 'username',
+    )
+
+    # login with username/password
+    login(
+      :username => 'nicole.braun@zammad.org',
+      :password => 'test',
+    )
+
+    # reload page
+    reload()
+
+    # check if cookie is temporarily
+    watch_for(
+      :css   => 'body',
+      :value => 'Overviews',
+    )
+
+    # verify session cookie
+    cookie(
+      :name    => '^_zammad.+?',
+      :value   => '.+?',
+      :expires => '',
+    )
+  end
+
+  def test_authentication_new_browser_without_permanent_cookie_no_session_should_be
+    @browser = browser_instance
+    location( :url => browser_url )
+    match(
+      :css   => '#login',
+      :value => 'username',
+    )
+  end
+
+  def test_new_browser_with_permanent_cookie_login
+    @browser = browser_instance
+    location( :url => browser_url )
+
+    # login with username/password
+    login(
+      :username    => 'nicole.braun@zammad.org',
+      :password    => 'test',
+      :remember_me => true,
+    )
+
+    # check if cookie is temporarily
+    watch_for(
+      :css   => 'body',
+      :value => 'Overviews',
+    )
+
+    # verify session cookie
+    cookie(
+      :name    => '^_zammad.+?',
+      :value   => '.+?',
+      :expires => '\d{4}-\d{1,2}-\d{1,2}.+?',
+    )
+
+    logout()
+
+    # verify session cookie
+    cookie(
+      :name             => '^_zammad.+?',
+      :should_not_exist => true,
+    )
+  end
+
+end
diff --git a/test/browser_test_helper.rb b/test/browser_test_helper.rb
index afef6a94f..efcdca1ac 100644
--- a/test/browser_test_helper.rb
+++ b/test/browser_test_helper.rb
@@ -71,6 +71,707 @@ class TestCase < Test::Unit::TestCase
     }
   end
 
+=begin
+
+  username = login(
+    :browser     => browser1,
+    :username    => 'someuser',
+    :password    => 'somepassword',
+    :url         => 'some url', # optional
+    :remember_me => true, # optional
+  )
+
+=end
+
+  def login(params)
+    instance = params[:browser] || @browser
+
+    if params[:url]
+      instance.get( params[:url] )
+    end
+
+    element = instance.find_elements( { :css => '#login input[name="username"]' } )[0]
+    if !element
+      raise "No login box found"
+    end
+    element.clear
+    element.send_keys( params[:username] )
+
+    element = instance.find_elements( { :css => '#login input[name="password"]' } )[0]
+    element.clear
+    element.send_keys( params[:password] )
+
+    if params[:remember_me]
+      instance.find_elements( { :css => '#login [name="remember_me"]' } )[0].click
+    end
+    instance.find_elements( { :css => '#login button' } )[0].click
+
+    sleep 4
+    login = instance.find_elements( { :css => '.user-menu .user a' } )[0].attribute('title')
+    if login != params[:username]
+      raise "login failed"
+    end
+    assert( true, "login ok" )
+    login
+  end
+
+=begin
+
+  logout(
+    :browser => browser1
+  )
+
+=end
+
+  def logout(params = {})
+    instance = params[:browser] || @browser
+
+    instance.find_elements( { :css => 'a[href="#current_user"]' } )[0].click
+    sleep 0.1
+    instance.find_elements( { :css => 'a[href="#logout"]' } )[0].click
+    (1..6).each {|loop|
+      login = instance.find_elements( { :css => '#login' } )[0]
+      if login
+        assert( true, "logout ok" )
+        return
+      end
+    }
+    raise "no login box found, seems logout was not successfully!"
+  end
+
+=begin
+
+  location(
+    :browser => browser1,
+    :url     => 'http://someurl',
+  )
+
+=end
+
+  def location(params)
+    instance = params[:browser] || @browser
+    instance.get( params[:url] )
+  end
+
+
+=begin
+
+  reload(
+    :browser => browser1,
+  )
+
+=end
+
+  def reload(params = {})
+    instance = params[:browser] || @browser
+    instance.navigate.refresh
+  end
+
+=begin
+
+  click(
+    :browser => browser1,
+    :css     => '.some_class',
+  )
+
+=end
+
+  def click(params)
+    instance = params[:browser] || @browser
+    instance.find_elements( { :css => params[:css] } )[0].click
+  end
+
+=begin
+
+  exists(
+    :browser => browser1,
+    :css     => '.some_class',
+  )
+
+=end
+
+  def exists(params)
+    instance = params[:browser] || @browser
+    if instance.find_elements( { :css => params[:css] } )[0]
+      return true
+    end
+    false
+  end
+
+=begin
+
+  set(
+    :browser => browser1,
+    :css     => '.some_class',
+    :value   => true,
+    :slow    => false,
+    :clear   => true, # todo
+  )
+
+=end
+
+  def set(params)
+    instance = params[:browser] || @browser
+
+    element = instance.find_elements( { :css => params[:css] } )[0]
+    element.clear
+
+    if !params[:slow]
+      element.send_keys( params[:value] )
+    else
+      element.send_keys( '' )
+      keys = params[:value].to_s.split('')
+      keys.each {|key|
+        instance.action.send_keys(key).perform
+      }
+    end
+    sleep 0.1
+  end
+
+=begin
+
+  sendkey(
+    :browser => browser1,
+    :value   => :enter,
+  )
+
+=end
+
+  def sendkey(params)
+    instance = params[:browser] || @browser
+    if params[:value].class == Array
+      params[:value].each {|key|
+        instance.action.send_keys(key).perform
+      }
+      return
+    end
+    instance.action.send_keys(params[:value]).perform
+  end
+
+=begin
+
+  match(
+    :browser          => browser1,
+    :css              => '#content .text-1',
+    :value            => 'some test for browser and some other for browser',
+    :attribute        => 'some_attribute', # match on attribute
+    :should_not_match => true,
+    :no_quote         => false, # use regex
+  )
+
+=end
+
+  def match(params)
+    instance = params[:browser] || @browser
+    element = instance.find_elements( { :css => params[:css] } )[0]
+
+    if params[:css] =~ /select/
+      dropdown = Selenium::WebDriver::Support::Select.new(element)
+      success  = false
+      if dropdown.selected_options
+        dropdown.selected_options.each {|option|
+          if option.text == params[:value]
+            success = true
+          end
+        }
+      end
+      if params[:should_not_match]
+        if success
+          raise "should not match '#{params[:value]}' in select list, but is matching"
+        end
+        return true
+      else
+        if !success
+          raise "not matching '#{params[:value]}' in select list"
+        end
+        return true
+      end
+    end
+
+    # match pn attribute
+    if params[:attribute]
+      text = element.attribute( params[:attribute] )
+    elsif params[:css] =~ /(input|textarea)/i
+      text = element.attribute('value')
+    else
+      text = element.text
+    end
+    match = false
+    if params[:no_quote]
+      #puts "aaaa #{text}/#{params[:value]}"
+      if text =~ /#{params[:value]}/i
+        match = $1 || true
+      end
+    else
+      if text =~ /#{Regexp.quote(params[:value])}/i
+        match = true
+      end
+    end
+    if match
+      if params[:should_not_match]
+        raise "matching '#{params[:value]}' in content '#{text}' but should not!"
+      end
+    else
+      if !params[:should_not_match]
+        raise "not matching '#{params[:value]}' in content '#{text}' but should!"
+      end
+    end
+    return match
+  end
+
+=begin
+
+  cookie(
+    :browser => browser1,
+    :name    => '^_zammad.+?',
+    :value   => '.+?',
+    :expires => nil,
+  )
+
+  cookie(
+    :browser          => browser1,
+    :name             => '^_zammad.+?',
+    :should_not_exist => true,
+  )
+
+=end
+
+  def cookie(params)
+    instance = params[:browser] || @browser
+
+    if !browser_support_cookies
+      assert( true, "'#{params[:value]}' ups browser is not supporting reading cookies, go ahead")
+      return true
+    end
+
+    cookies = instance.manage.all_cookies
+    cookies.each {|cookie|
+      #puts "CCC #{cookie.inspect}"
+      # :name=>"_zammad_session_c25832f4de2", :value=>"adc31cd21615cb0a7ab269184ec8b76f", :path=>"/", :domain=>"localhost", :expires=>nil, :secure=>false}
+      if cookie[:name] =~ /#{params[:name]}/i
+        if params.has_key?( :value ) && cookie[:value].to_s =~ /#{params[:value]}/i
+          assert( true, "matching value '#{params[:value]}' in cookie '#{cookie.to_s}'" )
+        else
+          raise "not matching value '#{params[:value]}' in cookie '#{cookie.to_s}'"
+        end
+        if params.has_key?( :expires ) && cookie[:expires].to_s =~ /#{params[:expires]}/i
+          assert( true, "matching expires '#{params[:expires].inspect}' in cookie '#{cookie.to_s}'" )
+        else
+          raise "not matching expires '#{params[:expires]}' in cookie '#{cookie.to_s}'"
+        end
+
+        if params[:should_not_exist]
+          raise "cookie with name '#{params[:name]}' should not exist, but exists '#{cookies.to_s}'"
+        end
+        return
+      end
+    }
+    if params[:should_not_exist]
+      assert( true, "cookie with name '#{params[:name]}' is not existing" )
+      return
+    end
+    raise "not matching name '#{params[:name]}' in cookie '#{cookies.to_s}'"
+  end
+
+=begin
+
+  watch_for(
+    :browser => browser1,
+    :css     => true,
+    :value   => 'some text',
+    :timeout => '16', # in sec, default 16
+  )
+
+=end
+
+  def watch_for(params = {})
+    instance = params[:browser] || @browser
+
+    timeout = 16
+    if params[:timeout]
+      timeout = params[:timeout]
+    end
+    loops = (timeout).to_i
+    text = ''
+    (1..loops).each { |loop|
+      element = instance.find_elements( { :css => params[:css] } )[0]
+      if element #&& element.displayed?
+        begin
+          text = element.text
+          if text =~ /#{params[:value]}/i
+            assert( true, "'#{params[:value]}' found in '#{text}'" )
+            return true
+          end
+        rescue
+          # just try again
+        end
+      end
+      sleep 1
+    }
+    raise "'#{params[:value]}' found in '#{text}'"
+  end
+
+
+=begin
+
+  tasks_close_all(
+    :browser         => browser1,
+    :discard_changes => true,
+  )
+
+=end
+
+  def tasks_close_all(params = {})
+    instance = params[:browser] || @browser
+
+    for i in 1..100
+      sleep 1
+      if instance.find_elements( { :css => '.navigation .tasks .task:first-child' } )[0]
+        instance.mouse.move_to( instance.find_elements( { :css => '.navigation .tasks .task:first-child' } )[0] )
+        sleep 0.2
+
+        click_element = instance.find_elements( { :css => '.navigation .tasks .task:first-child .js-close' } )[0]
+        if click_element
+          sleep 0.1
+          click_element.click
+
+          # accept task close warning
+          if params[:discard_changes]
+            sleep 1
+            instance.find_elements( { :css => '.modal button.js-submit' } )[0].click
+          end
+        end
+      else
+        break
+      end
+    end
+    assert( true, "all tasks closed" )
+  end
+
+=begin
+
+  username = overview_create(
+    :browser => browser1,
+    :data    => {
+      :name              => name,
+      :link              => name,
+      :role              => 'Agent',
+      :prio              => 1000,
+      'order::direction' => 'down',
+    }
+  )
+
+=end
+
+  def overview_create(params)
+    instance = params[:browser] || @browser
+    data     = params[:data]
+
+    instance.find_elements( { :css => 'a[href="#manage"]' } )[0].click
+    instance.find_elements( { :css => 'a[href="#manage/overviews"]' } )[0].click
+    instance.find_elements( { :css => '#content a[data-type="new"]' } )[0].click
+    sleep 2
+
+    if data[:name]
+      element = instance.find_elements( { :css => '.modal input[name=name]' } )[0]
+      element.clear
+      element.send_keys( data[:name] )
+    end
+    if data[:link]
+      element = instance.find_elements( { :css => '.modal input[name=link]' } )[0]
+      element.clear
+      element.send_keys( data[:link] )
+    end
+    if data[:role]
+      element = instance.find_elements( { :css => '.modal select[name="role_id"]' } )[0]
+      dropdown = Selenium::WebDriver::Support::Select.new(element)
+      dropdown.select_by( :text, data[:role])
+    end
+    if data[:prio]
+      element = instance.find_elements( { :css => '.modal input[name=prio]' } )[0]
+      element.clear
+      element.send_keys( data[:prio] )
+    end
+    if data['order::direction']
+      element = instance.find_elements( { :css => '.modal select[name="order::direction"]' } )[0]
+      dropdown = Selenium::WebDriver::Support::Select.new(element)
+      dropdown.select_by( :text, data['order::direction'])
+    end
+
+    instance.find_elements( { :css => '.modal button.js-submit' } )[0].click
+    (1..12).each {|loop|
+      element = instance.find_elements( { :css => 'body' } )[0]
+      text = element.text
+      if text =~ /#{Regexp.quote(data[:name])}/
+        assert( true, "overview created" )
+        overview = {
+          :name => name,
+        }
+        return overview
+      end
+      sleep 1
+    }
+    raise "overview creation failed"
+  end
+
+=begin
+
+  ticket = ticket_create(
+    :browser => browser1,
+    :data    => {
+      :customer => 'nico',
+      :group    => 'Users',
+      :subject  => 'overview #1',
+      :body     => 'overview #1',
+    },
+    :do_not_submit => true,
+  )
+
+  returns (in case of submitted)
+    {
+      :id     => 123,
+      :number => '100001',
+    }
+
+=end
+
+  def ticket_create(params)
+    instance = params[:browser] || @browser
+    data     = params[:data]
+
+    instance.find_elements( { :css => 'a[href="#new"]' } )[0].click
+    instance.find_elements( { :css => 'a[href="#ticket/create"]' } )[0].click
+    element = instance.find_elements( { :css => '.active .newTicket' } )[0]
+    if !element
+      raise "no ticket create screen found!"
+    end
+    sleep 1
+
+    # check count of agents, should be only 1 / - selection on init screen
+    count = instance.find_elements( { :css => '.active .newTicket select[name="owner_id"] option' } ).count
+    assert_equal( 1, count, 'check if owner selection is empty per default'  )
+
+    if data[:group]
+      element = instance.find_elements( { :css => '.active .newTicket select[name="group_id"]' } )[0]
+      dropdown = Selenium::WebDriver::Support::Select.new(element)
+      dropdown.select_by( :text, data[:group])
+      sleep 0.2
+    end
+    if data[:title]
+      element = instance.find_elements( { :css => '.active .newTicket input[name="title"]' } )[0]
+      element.clear
+      element.send_keys( data[:title] )
+      sleep 0.2
+    end
+    if data[:body]
+      #instance.execute_script( '$(".active .newTicket div[data-name=body]").focus()' )
+      sleep 0.5
+      element = instance.find_elements( { :css => '.active .newTicket div[data-name=body]' } )[0]
+      element.clear
+      element.send_keys( data[:body] )
+    end
+    if data[:customer]
+      element = instance.find_elements( { :css => '.active .newTicket input[name="customer_id_completion"]' } )[0]
+      element.click
+      element.clear
+      element.send_keys( data[:customer] )
+      sleep 4
+      element.send_keys( :arrow_down )
+      sleep 0.1
+      instance.find_elements( { :css => '.active .newTicket .recipientList-entry.js-user.is-active' } )[0].click
+      sleep 0.3
+    end
+    if params[:do_not_submit]
+      assert( true, "ticket created without submit" )
+      return
+    end
+    sleep 0.8
+    #instance.execute_script( '$(".content.active .newTicket form").submit();' )
+    instance.find_elements( { :css => '.active .newTicket button.submit' } )[0].click
+    sleep 1
+    (1..16).each {|loop|
+      if instance.current_url =~ /#{Regexp.quote('#ticket/zoom/')}/
+        assert( true, "ticket created" )
+        sleep 1
+        id = instance.current_url
+        id.gsub!(//, )
+        id.gsub!(/^.+?\/(\d+)$/, "\\1")
+
+        number = instance.find_elements( { :css => '.active .page-header .ticket-number' } )[0].text
+        ticket = {
+          :id     => id,
+          :number => number,
+        }
+        return ticket
+      end
+      sleep 0.5
+    }
+    raise "ticket creation failed, can't get zoom url"
+  end
+
+=begin
+
+  ticket_update(
+    :browser => browser1,
+    :data    => {
+      :group => 'some group',
+      :state => 'closed',
+    },
+    :do_not_submit => true,
+  )
+
+=end
+
+  def ticket_update(params)
+    instance = params[:browser] || @browser
+    data     = params[:data]
+
+    if data[:group]
+      element = instance.find_elements( { :css => '.active .sidebar select[name="group_id"]' } )[0]
+      dropdown = Selenium::WebDriver::Support::Select.new(element)
+      dropdown.select_by( :text, data[:group])
+      sleep 0.2
+    end
+
+    if data[:state]
+      element = instance.find_elements( { :css => '.active .sidebar select[name="state_id"]' } )[0]
+      dropdown = Selenium::WebDriver::Support::Select.new(element)
+      dropdown.select_by( :text, data[:state])
+      sleep 0.2
+    end
+
+    found = nil
+    (1..5).each {|loop|
+      if !found
+        text = instance.find_elements( { :css => '.content.active .js-reset' } )[0].text
+        if text =~ /(Discard your unsaved changes.|Verwerfen der)/
+          found = true
+        end
+        sleep 1
+      end
+    }
+    if !found
+      raise "no discard message found"
+    end
+
+    if params[:do_not_submit]
+      assert( true, "(#{test[:name]}) ticket updated without submit" )
+      return true
+    end
+
+    instance.find_elements( { :css => '.content.active button.js-submit' } )[0].click
+
+    (1..10).each {|loop|
+      text = instance.find_elements( { :css => '.content.active .js-reset' } )[0].text
+      if !text || text.empty?
+        return true
+      end
+      sleep 1
+    }
+    raise "unable to update ticket"
+  end
+
+=begin
+
+  ticket_open_by_overview(
+    :browser => browser2,
+    :number  => ticket1[:number],
+    :link    => '#ticket/view/' + name,
+  )
+
+=end
+
+  def ticket_open_by_overview(params)
+    instance = params[:browser] || @browser
+
+    instance.find_elements( { :css => '#navigation li.overviews a' } )[0].click
+    sleep 1
+    instance.find_elements( { :css => ".content.active .sidebar a[href=\"#{params[:link]}\"]" } )[0].click
+    sleep 1
+    element = instance.find_elements( { :partial_link_text => params[:number] } )[0].click
+    sleep 1
+    number = instance.find_elements( { :css => '.active .page-header .ticket-number' } )[0].text
+    if number !~ /#{params[:number]}/
+      raise "unable to search/find ticket #{params[:number]}!"
+    end
+    assert( true, "ticket #{params[:number]} found" )
+  end
+
+=begin
+
+  ticket_open_by_search(
+    :browser => browser2,
+    :number  => ticket1[:number],
+  )
+
+=end
+
+  def ticket_open_by_search(params)
+    instance = params[:browser] || @browser
+
+    # search by number
+    element = instance.find_elements( { :css => '#global-search' } )[0]
+    element.click
+    element.clear
+    element.send_keys( params[:number] )
+    sleep 3
+
+    # empty search box by x
+    instance.find_elements( { :css => '.search .empty-search' } )[0].click
+    sleep 0.5
+    text = instance.find_elements( { :css => '#global-search' } )[0].attribute('value')
+    if !text
+      raise "#global-search is not empty!"
+    end
+
+    # search by number again
+    element = instance.find_elements( { :css => '#global-search' } )[0]
+    element.click
+    element.clear
+    element.send_keys( params[:number] )
+    sleep 1
+
+    # open ticket
+    element = instance.find_element( { :partial_link_text => params[:number] } ).click
+    number = instance.find_elements( { :css => '.active .page-header .ticket-number' } )[0].text
+    if number !~ /#{params[:number]}/
+      raise "unable to search/find ticket #{params[:number]}!"
+    end
+  end
+
+=begin
+
+  overview_count = overview_counter(
+    :browser => browser2,
+  )
+
+  returns
+    {
+      '#ticket/view/all_unassigned' => 42,
+    }
+
+=end
+
+  def overview_counter(params = {})
+    instance = params[:browser] || @browser
+
+    instance.find_elements( { :css => '#navigation li.overviews a' } )[0].click
+    sleep 2
+    overviews = {}
+    instance.find_elements( { :css => '.content.active .sidebar a[href]' } ).each {|element|
+      url = element.attribute('href')
+      url.gsub!(/(http|https):\/\/.+?\/(.+?)$/, "\\2")
+      overviews[url] = 0
+      #puts url.inspect
+      #puts element.inspect
+    }
+    overviews.each {|url, value|
+      count = instance.find_elements( { :css => ".content.active .sidebar a[href=\"#{url}\"] .badge" } )[0].text
+      overviews[url] = count.to_i
+    }
+    overviews
+  end
+
   # Add more helper methods to be used by all tests here...
   def browser_login(data)
     all_tests = [
@@ -204,20 +905,6 @@ class TestCase < Test::Unit::TestCase
         assert( false, "(#{test[:name]}) not matching '#{action[:value]}' in title '#{title}'" )
       end
       return
-    elsif action[:element] == :cookie
-      if !browser_support_cookies
-        assert( true, "(#{test[:name]}) '#{action[:value]}' ups browser is not supporting reading cookies")
-        return
-      end
-      cookies = instance.manage.all_cookies
-      cookies.each {|cookie|
-        if cookie.to_s =~ /#{action[:value]}/i
-          assert( true, "(#{test[:name]}) matching '#{action[:value]}' in cookie '#{cookie.to_s}'" )
-          return
-        end
-      }
-      assert( false, "(#{test[:name]}) not matching '#{action[:value]}' in cookie '#{cookies.to_s}'" )
-      return
     elsif action[:element] == :alert
       element = instance.switch_to.alert
     elsif action[:execute] == 'login'
@@ -338,54 +1025,6 @@ class TestCase < Test::Unit::TestCase
       assert( true, "(#{test[:name]}) user creation failed" )
       return
 
-    # overview remember
-    elsif action[:execute] == 'overview_count_remember'
-      instance.find_elements( { :css => '#navigation li.overviews a' } )[0].click
-      sleep 2
-      overviews = {}
-      instance.find_elements( { :css => '.content.active .sidebar a[href]' } ).each {|element|
-        url = element.attribute('href')
-        url.gsub!(/(http|https):\/\/.+?\/(.+?)$/, "\\2")
-        overviews[url] = 0
-        #puts url.inspect
-        #puts element.inspect
-      }
-      overviews.each {|url, value|
-        count = instance.find_elements( { :css => ".content.active .sidebar a[href=\"#{url}\"] .badge" } )[0].text
-        overviews[url] = count
-      }
-      @overview_count_remember = overviews
-      assert( !overviews.empty?, "(#{test[:name]}) overview_count_remember" )
-      return
-
-    # overview verify
-    elsif action[:execute] == 'overview_count_verify'
-      instance.find_elements( { :css => '#navigation li.overviews a' } )[0].click
-      sleep 2
-      overviews = {}
-      instance.find_elements( { :css => '.content.active .sidebar a[href]' } ).each {|element|
-        url = element.attribute('href')
-        url.gsub!(/(http|https):\/\/.+?\/(.+?)$/, "\\2")
-        overviews[url] = 0
-      }
-      overviews.each {|url, value|
-        count = instance.find_elements( { :css => ".content.active .sidebar a[href=\"#{url}\"] .badge" } )[0].text
-        overviews[url] = count
-      }
-      #puts "ov #{overviews.inspect}"
-      #puts "@ov #{@overview_count_remember.inspect}"
-      #puts "data #{action[:data].inspect}"
-      action[:data].each {|url,count|
-        if @overview_count_remember.has_key?(url)
-          count_is     = overviews[url].to_i
-          count_should = @overview_count_remember[url].to_i + count.to_i
-          assert_equal( count_should, count_is, "(#{test[:name]}) expected count of url #{url} is different overview_count_remember" )
-        else
-          assert( false, "(#{test[:name]}) no url #{url} exists in overview_count_remember" )
-        end
-      }
-      return
-
     # create signature
     elsif action[:execute] == 'create_signature'
       instance.find_elements( { :css => 'a[href="#manage"]' } )[0].click
@@ -413,46 +1052,6 @@ class TestCase < Test::Unit::TestCase
       assert( true, "(#{test[:name]}) signature creation failed" )
       return
 
-    # create overview
-    elsif action[:execute] == 'create_overview'
-      instance.find_elements( { :css => 'a[href="#manage"]' } )[0].click
-      instance.find_elements( { :css => 'a[href="#manage/overviews"]' } )[0].click
-      instance.find_elements( { :css => '#content a[data-type="new"]' } )[0].click
-      sleep 2
-      element = instance.find_elements( { :css => '.modal input[name=name]' } )[0]
-      element.clear
-      element.send_keys( action[:name] )
-      element = instance.find_elements( { :css => '.modal input[name=link]' } )[0]
-      element.clear
-      element.send_keys( action[:link] )
-
-      element = instance.find_elements( { :css => '.modal select[name="role_id"]' } )[0]
-      dropdown = Selenium::WebDriver::Support::Select.new(element)
-      dropdown.select_by( :text, action[:role])
-      sleep 0.2
-
-      element = instance.find_elements( { :css => '.modal input[name=prio]' } )[0]
-      element.clear
-      element.send_keys( action[:prio] )
-
-      element = instance.find_elements( { :css => '.modal select[name="order::direction"]' } )[0]
-      dropdown = Selenium::WebDriver::Support::Select.new(element)
-      dropdown.select_by( :text, action['order::direction'])
-      sleep 0.2
-
-      instance.find_elements( { :css => '.modal button.js-submit' } )[0].click
-      (1..12).each {|loop|
-        element = instance.find_elements( { :css => 'body' } )[0]
-        text = element.text
-        if text =~ /#{Regexp.quote(action[:name])}/
-          assert( true, "(#{test[:name]}) overview created" )
-          return
-        end
-        sleep 1
-      }
-      assert( true, "(#{test[:name]}) overview creation failed" )
-      return
-
     # create group
     elsif action[:execute] == 'create_group'
       instance.find_elements( { :css => 'a[href="#manage"]' } )[0].click
@@ -620,56 +1219,6 @@ class TestCase < Test::Unit::TestCase
       assert( false, "(#{test[:name]}) ticket creation failed, can't get zoom url" )
       return
 
-    # udpate ticket
-    elsif action[:execute] == 'update_ticket'
-
-      if action[:group]
-        element = instance.find_elements( { :css => '.active .sidebar select[name="group_id"]' } )[0]
-        dropdown = Selenium::WebDriver::Support::Select.new(element)
-        dropdown.select_by( :text, action[:group])
-        sleep 0.2
-      end
-
-      if action[:state]
-        element = instance.find_elements( { :css => '.active .sidebar select[name="state_id"]' } )[0]
-        dropdown = Selenium::WebDriver::Support::Select.new(element)
-        dropdown.select_by( :text, action[:state])
-        sleep 0.2
-      end
-
-      found = nil
-      (1..5).each {|loop|
-        if !found
-          text = instance.find_elements( { :css => '.content.active .js-reset' } )[0].text
-          if text =~ /(Discard your unsaved changes.|Verwerfen der)/
-            assert( true, "(#{test[:name]}) discard message found" )
-            found = true
-          end
-          sleep 1
-        end
-      }
-      if !found
-        assert( false, "(#{test[:name]}) no discard message found" )
-      end
-
-      if action[:do_not_submit]
-        assert( true, "(#{test[:name]}) ticket updated without submit" )
-        return
-      end
-
-      instance.find_elements( { :css => '.content.active button.js-submit' } )[0].click
-
-      (1..10).each {|loop|
-        text = instance.find_elements( { :css => '.content.active .js-reset' } )[0].text
-        if !text || text.empty?
-          assert( true, "(#{test[:name]}) ticket updated" )
-          return
-        end
-        sleep 1
-      }
-      assert( false, "(#{test[:name]}) unable to update ticket" )
-      return
-
     # search user
     elsif action[:execute] == 'search_user'
       element = instance.find_elements( { :css => '#global-search' } )[0]
@@ -753,24 +1302,6 @@ class TestCase < Test::Unit::TestCase
       assert( true, "(#{test[:name]}) ticket #{action[:number]} found" )
       return
 
-    # overview ticket
-    elsif action[:execute] == 'overview_ticket'
-      instance.find_elements( { :css => '#navigation li.overviews a' } )[0].click
-      sleep 1
-      instance.find_elements( { :css => ".content.active .sidebar a[href=##{action[:link]}]" } ).click
-      sleep 1
-
-      action[:number].gsub! '###stack###', @stack
-
-      element = instance.find_element( { :partial_link_text => action[:number] } ).click
-      number = instance.find_elements( { :css => '.active .page-header .ticket-number' } )[0].text
-      if number !~ /#{action[:number]}/
-        assert( false, "(#{test[:name]}) unable to search/find ticket #{action[:number]}!" )
-        return
-      end
-      assert( true, "(#{test[:name]}) ticket #{action[:number]} found" )
-      return
-
     # close all tasks
     elsif action[:execute] == 'close_all_tasks'
       for i in 1..100