Added tests to check if user want to get notifications based on own notification settings.
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3 changed files with 328 additions and 71 deletions
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@ -4,9 +4,9 @@ class Observer::Ticket::Notification::BackgroundJob
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def initialize(params, via_web = false)
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=begin
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:type => 'update',
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:ticket_id => 123,
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:changes => {
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type: 'update',
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ticket_id: 123,
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changes: {
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'attribute1' => [before,now],
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'attribute2' => [before,now],
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}
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@ -59,55 +59,11 @@ class Observer::Ticket::Notification::BackgroundJob
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end
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already_checked_recipient_ids = {}
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possible_recipients.each {|user|
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next if already_checked_recipient_ids[user.id]
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already_checked_recipient_ids[user.id] = true
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next if !user.preferences
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next if !user.preferences['notification_config']
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matrix = user.preferences['notification_config']['matrix']
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if ticket.owner_id != user.id
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if user.preferences['notification_config']['group_ids'] ||
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(user.preferences['notification_config']['group_ids'].class == Array && (!user.preferences['notification_config']['group_ids'].empty? || user.preferences['notification_config']['group_ids'][0] != '-'))
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hit = false
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user.preferences['notification_config']['group_ids'].each {|notify_group_id|
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user.group_ids.each {|local_group_id|
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if local_group_id.to_s == notify_group_id.to_s
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hit = true
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end
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}
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}
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next if !hit
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end
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end
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next if !matrix
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next if !matrix[@p[:type]]
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data = matrix[@p[:type]]
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next if !data
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next if !data['criteria']
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channels = data['channel']
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next if !channels
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if data['criteria']['owned_by_me'] && ticket.owner_id == user.id
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data = {
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user: user,
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channels: channels
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}
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recipients_and_channels.push data
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next
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end
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if data['criteria']['owned_by_nobody'] && ticket.owner_id == 1
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data = {
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user: user,
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channels: channels
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}
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recipients_and_channels.push data
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next
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end
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next unless data['criteria']['no']
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data = {
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user: user,
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channels: channels
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}
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recipients_and_channels.push data
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next
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result = NotificationFactory.notification_settings(user, ticket, @p[:type])
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next if !result
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next if already_checked_recipient_ids[result[:user].id]
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already_checked_recipient_ids[result[:user].id] = true
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recipients_and_channels.push result
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}
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# send notifications
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@ -2,6 +2,80 @@ module NotificationFactory
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=begin
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get notification settings for user and notification type
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result = NotificationFactory.notification_settings(user, ticket, type)
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type: create | update | reminder_reached | pending
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returns
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{
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user: user,
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channels: {
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online: true,
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email: true,
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},
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}
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=end
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def self.notification_settings(user, ticket, type)
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return if !user.preferences
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return if !user.preferences['notification_config']
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matrix = user.preferences['notification_config']['matrix']
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return if !matrix
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# check if group is in selecd groups
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if ticket.owner_id != user.id
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selected_group_ids = user.preferences['notification_config']['group_ids']
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if selected_group_ids
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if selected_group_ids.class == Array
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hit = nil
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if selected_group_ids.empty?
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hit = true
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elsif selected_group_ids[0] == '-' && selected_group_ids.count == 1
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hit = true
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else
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hit = false
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selected_group_ids.each {|selected_group_id|
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if selected_group_id.to_s == ticket.group_id.to_s
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hit = true
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break
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end
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}
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end
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return if !hit
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end
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end
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end
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return if !matrix[type]
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data = matrix[type]
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return if !data
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return if !data['criteria']
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channels = data['channel']
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return if !channels
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if data['criteria']['owned_by_me'] && ticket.owner_id == user.id
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return {
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user: user,
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channels: channels
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}
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end
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if data['criteria']['owned_by_nobody'] && ticket.owner_id == 1
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return {
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user: user,
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channels: channels
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}
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end
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return if !data['criteria']['no']
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{
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user: user,
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channels: channels
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}
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end
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=begin
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# deprecated, will be removed with 2.0
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result_string = NotificationFactory.build(
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@ -466,4 +466,231 @@ next line, Group: Users',
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end
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test 'notifications settings' do
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groups = Group.all
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roles = Role.where(name: 'Agent')
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agent1 = User.create_or_update(
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login: 'notification-settings-agent1@example.com',
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firstname: 'Notification<b>xxx</b>',
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lastname: 'Agent1',
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email: 'notification-settings-agent1@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: groups,
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updated_by_id: 1,
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created_by_id: 1,
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)
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agent2 = User.create_or_update(
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login: 'notification-settings-agent2@example.com',
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firstname: 'Notification<b>xxx</b>',
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lastname: 'Agent2',
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email: 'notification-settings-agent2@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: groups,
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updated_by_id: 1,
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created_by_id: 1,
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)
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group_notification_setting = Group.create_or_update(
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name: 'NotificationSetting',
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updated_by_id: 1,
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created_by_id: 1,
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)
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ticket1 = Ticket.create(
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group_id: Group.lookup(name: 'Users').id,
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customer_id: User.lookup(email: 'nicole.braun@zammad.org').id,
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owner_id: User.lookup(login: '-').id,
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title: 'Notification Settings Test 1!',
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state_id: Ticket::State.lookup(name: 'new').id,
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priority_id: Ticket::Priority.lookup(name: '2 normal').id,
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updated_by_id: 1,
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created_by_id: 1,
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)
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ticket2 = Ticket.create(
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group_id: Group.lookup(name: 'Users').id,
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customer_id: User.lookup(email: 'nicole.braun@zammad.org').id,
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owner_id: agent1.id,
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title: 'Notification Settings Test 2!',
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state_id: Ticket::State.lookup(name: 'new').id,
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priority_id: Ticket::Priority.lookup(name: '2 normal').id,
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updated_by_id: 1,
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created_by_id: 1,
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)
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ticket3 = Ticket.create(
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group_id: group_notification_setting.id,
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customer_id: User.lookup(email: 'nicole.braun@zammad.org').id,
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owner_id: User.lookup(login: '-').id,
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title: 'Notification Settings Test 1!',
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state_id: Ticket::State.lookup(name: 'new').id,
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priority_id: Ticket::Priority.lookup(name: '2 normal').id,
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updated_by_id: 1,
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created_by_id: 1,
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)
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ticket4 = Ticket.create(
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group_id: group_notification_setting.id,
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customer_id: User.lookup(email: 'nicole.braun@zammad.org').id,
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owner_id: agent1.id,
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title: 'Notification Settings Test 2!',
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state_id: Ticket::State.lookup(name: 'new').id,
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priority_id: Ticket::Priority.lookup(name: '2 normal').id,
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updated_by_id: 1,
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created_by_id: 1,
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)
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agent1.preferences[:notification_config][:group_ids] = nil
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agent1.save
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result = NotificationFactory.notification_settings(agent1, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket2, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket3, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket4, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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agent2.preferences[:notification_config][:group_ids] = nil
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agent2.save
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result = NotificationFactory.notification_settings(agent2, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket2, 'create')
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assert_equal(nil, result)
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result = NotificationFactory.notification_settings(agent2, ticket3, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket4, 'create')
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assert_equal(nil, result)
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# no group selection
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agent1.preferences[:notification_config][:group_ids] = []
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agent1.save
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result = NotificationFactory.notification_settings(agent1, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket2, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket3, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket4, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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agent2.preferences[:notification_config][:group_ids] = []
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agent2.save
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result = NotificationFactory.notification_settings(agent2, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket2, 'create')
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assert_equal(nil, result)
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result = NotificationFactory.notification_settings(agent2, ticket3, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket4, 'create')
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assert_equal(nil, result)
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agent1.preferences[:notification_config][:group_ids] = ['-']
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agent1.save
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result = NotificationFactory.notification_settings(agent1, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket2, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket3, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket4, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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agent2.preferences[:notification_config][:group_ids] = ['-']
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agent2.save
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result = NotificationFactory.notification_settings(agent2, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket2, 'create')
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assert_equal(nil, result)
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result = NotificationFactory.notification_settings(agent2, ticket3, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket4, 'create')
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assert_equal(nil, result)
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# dedecated group selection
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agent1.preferences[:notification_config][:group_ids] = [Group.lookup(name: 'Users').id]
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agent1.save
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result = NotificationFactory.notification_settings(agent1, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket2, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent1, ticket3, 'create')
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assert_equal(nil, result)
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result = NotificationFactory.notification_settings(agent1, ticket4, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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agent2.preferences[:notification_config][:group_ids] = [Group.lookup(name: 'Users').id]
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agent2.save
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result = NotificationFactory.notification_settings(agent2, ticket1, 'create')
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assert_equal(true, result[:channels][:online])
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assert_equal(true, result[:channels][:email])
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result = NotificationFactory.notification_settings(agent2, ticket2, 'create')
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assert_equal(nil, result)
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result = NotificationFactory.notification_settings(agent2, ticket3, 'create')
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assert_equal(nil, result)
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assert_equal(nil, result)
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result = NotificationFactory.notification_settings(agent2, ticket4, 'create')
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assert_equal(nil, result)
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end
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end
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