diff --git a/app/assets/javascripts/app/controllers/_application_controller_form.coffee b/app/assets/javascripts/app/controllers/_application_controller_form.coffee
index 522026c97..01ee6f760 100644
--- a/app/assets/javascripts/app/controllers/_application_controller_form.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller_form.coffee
@@ -366,15 +366,17 @@ class App.ControllerForm extends App.Controller
       return item
     else
       placeholderObjects = {}
-      if @model.className && @params && !_.isEmpty(attribute.linktemplate) && !_.isEmpty(@params[attribute.name])
+      if @model.className && @params && ( attribute.type is 'url' || !_.isEmpty(attribute.linktemplate) ) && !_.isEmpty(@params[attribute.name])
         placeholderObjects = { attribute: attribute, session: App.Session.get(), config: App.Config.all() }
         placeholderObjects[@model.className.toLowerCase()] = @params
+
       fullItem = $(
         App.view('generic/attribute')(
           attribute: attribute,
           item:      '',
           bookmarkable: @bookmarkable
           placeholderObjects: placeholderObjects
+          className: @model.className
         )
       )
       fullItem.find('.controls').prepend(item)
diff --git a/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee b/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
index 149c78caf..63a49d9b0 100644
--- a/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
+++ b/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
@@ -210,6 +210,15 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
     item.find('.js-inputMaxlength').html(inputMaxlength.form)
     item.find('.js-inputLinkTemplate').html(inputLinkTemplate.form)
 
+    item.find("select[name='data_option::type']").on('change', (e) ->
+      value = $(e.target).val()
+      if value is 'url'
+        item.find('.js-inputLinkTemplate').hide()
+      else
+        item.find('.js-inputLinkTemplate').show()
+    )
+    item.find("select[name='data_option::type']").trigger('change')
+
   @datetime: (item, localParams, params) ->
     configureAttributes = [
       { name: 'data_option::future', display: 'Allow future', tag: 'boolean', null: false, default: true },
diff --git a/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_ticket.coffee b/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_ticket.coffee
index c06e1fb38..1a0f401ef 100644
--- a/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_ticket.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_zoom/sidebar_ticket.coffee
@@ -22,7 +22,7 @@ class Edit extends App.ObserverController
        @permissionCheck('admin') || ticket.currentView() is 'agent'
       new App.ControllerForm(
         elReplace:      @el
-        model:          { configure_attributes: @formMeta.configure_attributes || App.Ticket.configure_attributes }
+        model:          { className: 'Ticket', configure_attributes: @formMeta.configure_attributes || App.Ticket.configure_attributes }
         screen:         'edit'
         handlersConfig: handlers
         filter:         @formMeta.filter
diff --git a/app/assets/javascripts/app/views/generic/attribute.jst.eco b/app/assets/javascripts/app/views/generic/attribute.jst.eco
index d039fec18..9cbfa468b 100644
--- a/app/assets/javascripts/app/views/generic/attribute.jst.eco
+++ b/app/assets/javascripts/app/views/generic/attribute.jst.eco
@@ -20,9 +20,9 @@
   </h2>
   <p class="help-text"><% if @attribute.help: %><%- @T(@attribute.help) %><% end %><%- @attribute.helpLink %></p>
   <% end %>
-  <div class="controls <% if !_.isEmpty(@attribute.linktemplate) && !_.isEmpty(@placeholderObjects): %>controls--button<% end %>">
-    <% if !_.isEmpty(@attribute.linktemplate) && !_.isEmpty(@placeholderObjects): %>
-    <a href="<%- @replacePlaceholder(@attribute.linktemplate, @placeholderObjects, true) %>" class="controls-button" target="_blank" rel="nofollow">
+  <div class="controls <% if ( @attribute.type is 'url' || !_.isEmpty(@attribute.linktemplate) ) && !_.isEmpty(@placeholderObjects): %>controls-button<% end %>">
+    <% if ( @attribute.type is 'url' || !_.isEmpty(@attribute.linktemplate) ) && !_.isEmpty(@placeholderObjects): %>
+    <a href="<% if @attribute.type is 'url': %><%= @placeholderObjects[@className.toLowerCase()][@attribute.name] %><% else: %><%- @replacePlaceholder(@attribute.linktemplate, @placeholderObjects, true) %><% end %>" class="controls-button" target="_blank" rel="nofollow">
       <span class="controls-button-inner"><%- @Icon('external') %></span>
     </a>
     <% end %>
diff --git a/app/assets/stylesheets/zammad.scss b/app/assets/stylesheets/zammad.scss
index 1d22274cf..659a47221 100644
--- a/app/assets/stylesheets/zammad.scss
+++ b/app/assets/stylesheets/zammad.scss
@@ -2014,6 +2014,10 @@ input[type=url] {
   min-width: 400px;
 }
 
+.sidebar-content input[type=url] {
+  min-width: inherit;
+}
+
 .user-select.form-control {
   padding-right: 35px;
   min-width: 300px;
@@ -9478,7 +9482,7 @@ output {
   flex-wrap: wrap;
   padding: 10px;
   margin-bottom: 17px;
-  
+
   &.is-inactive {
     background: none;
     box-shadow: none;
@@ -10069,10 +10073,10 @@ output {
 .browser {
   margin: 0 0 20px;
   position: relative;
-  
+
   &[data-size] {
     padding-bottom: 65%; // 16:10 aspect ratio;
-    
+
     .browser-ratio {
       width: 100%;
       height: 100%;
@@ -10088,11 +10092,11 @@ output {
       padding: 0;
     }
   }
-    
+
   &[data-size="mobile"] .browser-ratio {
     width: 375px;
   }
-  
+
   &-ratio {
     border: 1px solid hsl(0,0%,90%);
     border-radius: 5px;