diff --git a/lib/core_ext/activesupport/lib/active_support/logger.rb b/lib/core_ext/activesupport/lib/active_support/logger.rb
deleted file mode 100644
index 70213ee8a..000000000
--- a/lib/core_ext/activesupport/lib/active_support/logger.rb
+++ /dev/null
@@ -1,29 +0,0 @@
-# This customization provides the possiblity to log exception backtraces via the Rails.logger.
-#
-# @example:
-#  begin
-#    instance = "String :)"
-#    instance.invalid_method
-#  rescue => e
-#    Rails.logger.error e
-#  end
-#  #=> undefined method `invalid_method' for "String :)":String
-#  #   ... backtrace ...
-# https://github.com/rails/rails/blob/308e84e982b940983b4b3d5b41b0b3ac11fbae40/activesupport/lib/active_support/logger.rb#L101
-module ActiveSupport
-  class Logger < ::Logger
-    class SimpleFormatter < ::Logger::Formatter
-      # original behaviour:
-      # rubocop:disable Lint/UnusedMethodArgument, Style/CaseEquality
-      # This method is invoked when a log event occurs
-      def call(severity, timestamp, progname, msg)
-        return "#{String === msg ? msg : msg.inspect}\n" if !msg.is_a?(Exception)
-        # rubocop:enable Lint/UnusedMethodArgument, Style/CaseEquality
-        # custom -> print only the message if no backtrace is present
-        return "#{msg.message}\n" if !msg.backtrace
-        # otherwise combination of message and backtrace
-        "#{msg.message}\n#{msg.backtrace.join("\n")}\n"
-      end
-    end
-  end
-end
diff --git a/lib/core_ext/activesupport/lib/active_support/tagged_logging/formatter.rb b/lib/core_ext/activesupport/lib/active_support/tagged_logging/formatter.rb
new file mode 100644
index 000000000..87d0a7286
--- /dev/null
+++ b/lib/core_ext/activesupport/lib/active_support/tagged_logging/formatter.rb
@@ -0,0 +1,30 @@
+# This customization removes the tagged logging functionality in favour of logging exception backtraces via the Rails.logger.
+# Zammad uses Logger::Formatter which partly provides the functionality to log exceptions if given.
+# ActiveSupport::TaggedLogging::Formatter removes this by addind the tags as a string which converts the Exception class to
+# a flat string without the backtrace and other information. It's reduced to only the exception text. This is not wanted
+# in our context.
+# ActiveSupport::TaggedLogging::Formatter addresses:
+# subdomains, request ids, and anything else to aid debugging of multi-user production applications.
+# Which is not needed for us
+#
+# @example:
+#  begin
+#    instance = "String :)"
+#    instance.invalid_method
+#  rescue => e
+#    Rails.logger.error e
+#  end
+#  #=> undefined method `invalid_method' for "String :)":String
+#  #   ... backtrace ...
+# https://github.com/rails/rails/blob/89fab56597c335bb49887563b9a98386b5171574/activesupport/lib/active_support/tagged_logging.rb
+module ActiveSupport
+  module TaggedLogging
+    module Formatter
+      # This method is invoked when a log event occurs.
+      def call(severity, timestamp, progname, msg)
+        # super(severity, timestamp, progname, "#{tags_text}#{msg}")
+        super(severity, timestamp, progname, msg)
+      end
+    end
+  end
+end