Small improvements.
This commit is contained in:
Martin Edenhofer
parent
caaad57691
commit
47babce2f7
163
db/seeds.rb
163
db/seeds.rb
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@ -6,7 +6,7 @@
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#
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# cities = City.create([{ :name => 'Chicago' }, { :name => 'Copenhagen' }])
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# Mayor.create(:name => 'Emanuel', :city => cities.first)
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Setting.create_or_update(
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Setting.create_if_not_exists(
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:title => 'System Init Done',
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:name => 'system_init_done',
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:area => 'Core',
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@ -276,28 +276,6 @@ Setting.create_if_not_exists(
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:state => true,
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:frontend => true
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)
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Setting.create_if_not_exists(
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:title => 'Switch to User',
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:name => 'switch_to_user',
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:area => 'Security::Base',
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:description => 'Allows the administrators to login as other users, via the users administration panel.',
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:options => {
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:form => [
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{
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:display => '',
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:null => true,
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:name => 'switch_to_user',
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:tag => 'boolean',
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:options => {
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true => 'yes',
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false => 'no',
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},
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},
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],
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},
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:state => false,
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:frontend => true
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)
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Setting.create_if_not_exists(
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:title => 'Authentication via OTRS',
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:name => 'auth_otrs',
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@ -1408,70 +1386,9 @@ Overview.create_if_not_exists(
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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Overview.create_if_not_exists(
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:name => 'Unassigned & Open Tickets',
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:link => 'all_unassigned',
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:prio => 1001,
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:role_id => overview_role.id,
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:condition => {
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'tickets.state_id' => [1,2,3],
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'tickets.owner_id' => 1,
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},
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:order => {
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:by => 'created_at',
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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Overview.create_if_not_exists(
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:name => 'All Open Tickets',
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:link => 'all_open',
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:prio => 1002,
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:role_id => overview_role.id,
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:condition => {
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'tickets.state_id' => [1,2,3],
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},
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:order => {
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:by => 'created_at',
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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Overview.create_if_not_exists(
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:name => 'Escalated Tickets',
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:link => 'all_escalated',
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:prio => 1010,
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:role_id => overview_role.id,
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:condition => {
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'tickets.escalation_time' =>{ 'direction' => 'before', 'count'=> 5, 'area' => 'minute' },
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},
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:order => {
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:by => 'escalation_time',
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'group', 'owner', 'escalation_time' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'owner', 'escalation_time' ],
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:m => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'owner', 'escalation_time' ],
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:d => [ 'title', 'customer', 'group', 'created_at' ],
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:s => [ 'title', 'customer', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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@ -1479,7 +1396,7 @@ Overview.create_if_not_exists(
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Overview.create_if_not_exists(
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:name => 'My pending reached Tickets',
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:link => 'my_pending_reached',
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:prio => 1020,
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:prio => 1010,
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:role_id => overview_role.id,
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:condition => {
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'tickets.state_id' => [3],
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@ -1490,30 +1407,70 @@ Overview.create_if_not_exists(
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:d => [ 'title', 'customer', 'group', 'created_at' ],
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:s => [ 'title', 'customer', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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Overview.create_if_not_exists(
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:name => 'All Tickets',
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:link => 'all',
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:prio => 9003,
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:name => 'Unassigned & Open Tickets',
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:link => 'all_unassigned',
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:prio => 1020,
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:role_id => overview_role.id,
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:condition => {
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# 'tickets.state_id' => [3],
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# 'tickets.owner_id' => current_user.id,
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'tickets.state_id' => [1,2,3],
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'tickets.owner_id' => 1,
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},
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:order => {
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:by => 'created_at',
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:direction => 'ASC',
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},
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:view => {
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:s => [ 'title', 'customer', 'state', 'group', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'state', 'priority', 'group', 'created_at' ],
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:d => [ 'title', 'customer', 'group', 'created_at' ],
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:s => [ 'title', 'customer', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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Overview.create_if_not_exists(
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:name => 'All Open Tickets',
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:link => 'all_open',
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:prio => 1030,
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:role_id => overview_role.id,
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:condition => {
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'tickets.state_id' => [1,2,3],
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},
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:order => {
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:by => 'created_at',
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'group', 'created_at' ],
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:s => [ 'title', 'customer', 'group', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'group', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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Overview.create_if_not_exists(
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:name => 'Escalated Tickets',
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:link => 'all_escalated',
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:prio => 1040,
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:role_id => overview_role.id,
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:condition => {
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'tickets.escalation_time' =>{ 'direction' => 'before', 'count'=> 5, 'area' => 'minute' },
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},
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:order => {
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:by => 'escalation_time',
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:direction => 'ASC',
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},
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:view => {
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:d => [ 'title', 'customer', 'group', 'owner', 'escalation_time' ],
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:s => [ 'title', 'customer', 'group', 'owner', 'escalation_time' ],
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:m => [ 'number', 'title', 'customer', 'group', 'owner', 'escalation_time' ],
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:view_mode_default => 's',
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},
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)
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@ -1534,8 +1491,8 @@ Overview.create_if_not_exists(
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'created_at' ],
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:s => [ 'number', 'title', 'state', 'priority', 'created_at' ],
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:m => [ 'number', 'title', 'state', 'priority', 'created_at' ],
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:s => [ 'number', 'title', 'state', 'created_at' ],
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:m => [ 'number', 'title', 'state', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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@ -1555,8 +1512,8 @@ Overview.create_if_not_exists(
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},
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:view => {
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:d => [ 'title', 'customer', 'state', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'priority', 'created_at' ],
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:m => [ 'number', 'title', 'state', 'priority', 'created_at' ],
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:s => [ 'number', 'title', 'customer', 'state', 'created_at' ],
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:m => [ 'number', 'title', 'customer', 'state', 'created_at' ],
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:view_mode_default => 's',
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},
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)
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