From 58ea373054f15941a42d6d5eb36891a5ad15c7dd Mon Sep 17 00:00:00 2001
From: Thorsten Eckel <te@znuny.com>
Date: Mon, 27 Apr 2015 14:51:43 +0200
Subject: [PATCH] Corrected test/ folder with rubocop cop
 'Style/StringLiterals'.

---
 .../agent_ticket_actions_level5_test.rb       |   6 +-
 test/browser_test_helper.rb                   |  62 +++++-----
 test/integration/elasticsearch_test.rb        |   4 +-
 test/integration/otrs_import_test.rb          |   8 +-
 test/integration/twitter_test.rb              |  22 ++--
 test/integration/user_agent_test.rb           |  16 +--
 test/integration_test_helper.rb               |   2 +-
 test/test_helper.rb                           |   2 +-
 test/ui_test.rb                               |  34 +++---
 test/unit/aaa_string_test.rb                  |   2 +-
 test/unit/activity_stream_test.rb             |   8 +-
 test/unit/email_parser_test.rb                |  34 +++---
 test/unit/email_process_test.rb               |   2 +-
 test/unit/history_test.rb                     |   6 +-
 test/unit/notification_factory_test.rb        |   6 +-
 test/unit/online_notifiaction_test.rb         |  20 +--
 .../organization_ref_object_touch_test.rb     |  20 +--
 test/unit/package_test.rb                     |   8 +-
 test/unit/recent_view_test.rb                 |   8 +-
 test/unit/rest_test.rb                        |   2 +-
 test/unit/session_basic_test.rb               | 114 +++++++++---------
 test/unit/session_basic_ticket_test.rb        |  20 +--
 test/unit/session_collections_test.rb         |  68 +++++------
 test/unit/session_enhanced_test.rb            |  66 +++++-----
 test/unit/store_test.rb                       |   4 +-
 test/unit/tag_test.rb                         |   8 +-
 ...icket_customer_organization_update_test.rb |   2 +-
 test/unit/ticket_notification_test.rb         |  18 +--
 test/unit/ticket_ref_object_touch_test.rb     |  40 +++---
 test/unit/ticket_sla_test.rb                  | 114 +++++++++---------
 test/unit/ticket_test.rb                      |  10 +-
 test/unit/translation_test.rb                 |   2 +-
 test/unit/user_ref_object_touch_test.rb       |  20 +--
 33 files changed, 379 insertions(+), 379 deletions(-)

diff --git a/test/browser/agent_ticket_actions_level5_test.rb b/test/browser/agent_ticket_actions_level5_test.rb
index 0c2796945..88c872c3d 100644
--- a/test/browser/agent_ticket_actions_level5_test.rb
+++ b/test/browser/agent_ticket_actions_level5_test.rb
@@ -9,9 +9,9 @@ class AgentTicketActionLevel5Test < TestCase
     signature_body1 = "--\nsig body 1 äöüß " + suffix
     signature_name2 = 'sig name 2 äöüß ' + suffix
     signature_body2 = "--\nsig body 2 äöüß " + suffix
-    group_name1     = "group name 1 " + suffix
-    group_name2     = "group name 2 " + suffix
-    group_name3     = "group name 3 " + suffix
+    group_name1     = 'group name 1 ' + suffix
+    group_name2     = 'group name 2 ' + suffix
+    group_name3     = 'group name 3 ' + suffix
 
     @browser = browser_instance
     login(
diff --git a/test/browser_test_helper.rb b/test/browser_test_helper.rb
index 276f7e15c..315a84f91 100644
--- a/test/browser_test_helper.rb
+++ b/test/browser_test_helper.rb
@@ -1,4 +1,4 @@
-ENV["RAILS_ENV"] = "test"
+ENV['RAILS_ENV'] = 'test'
 require File.expand_path('../../config/environment', __FILE__)
 require 'selenium-webdriver'
 
@@ -94,7 +94,7 @@ class TestCase < Test::Unit::TestCase
 
     element = instance.find_elements( { :css => '#login input[name="username"]' } )[0]
     if !element
-      raise "No login box found"
+      raise 'No login box found'
     end
     element.clear
     element.send_keys( params[:username] )
@@ -111,9 +111,9 @@ class TestCase < Test::Unit::TestCase
     sleep 4
     login = instance.find_elements( { :css => '.user-menu .user a' } )[0].attribute('title')
     if login != params[:username]
-      raise "login failed"
+      raise 'login failed'
     end
-    assert( true, "login ok" )
+    assert( true, 'login ok' )
     login
   end
 
@@ -137,11 +137,11 @@ class TestCase < Test::Unit::TestCase
       sleep 1
       login = instance.find_elements( { :css => '#login' } )[0]
       if login
-        assert( true, "logout ok" )
+        assert( true, 'logout ok' )
         return
       end
     }
-    raise "no login box found, seems logout was not successfully!"
+    raise 'no login box found, seems logout was not successfully!'
   end
 
 =begin
@@ -632,10 +632,10 @@ puts "tv #{params.inspect}"
         is_modified = instance.find_elements( { :css => '.tasks .active .icon.modified' } )[0]
         puts "m #{data[:modified].inspect}"
         if exists
-          puts " ecists"
+          puts ' ecists'
         end
         if is_modified
-          puts " is_modified"
+          puts ' is_modified'
         end
         if data[:modified] == true
           if is_modified
@@ -804,7 +804,7 @@ wait untill text in selector disabppears
     (1..loops).each { |loop|
       element = instance.find_elements( { :css => params[:css] } )[0]
       if !element #|| element.displayed?
-        assert( true, "not found" )
+        assert( true, 'not found' )
         sleep 1
         return true
       end
@@ -865,7 +865,7 @@ wait untill text in selector disabppears
       end
     end
     sleep 1
-    assert( true, "all tasks closed" )
+    assert( true, 'all tasks closed' )
   end
 
 =begin
@@ -926,7 +926,7 @@ wait untill text in selector disabppears
       element = instance.find_elements( { :css => 'body' } )[0]
       text = element.text
       if text =~ /#{Regexp.quote(data[:name])}/
-        assert( true, "overview created" )
+        assert( true, 'overview created' )
         overview = {
           :name => name,
         }
@@ -934,7 +934,7 @@ wait untill text in selector disabppears
       end
       sleep 1
     }
-    raise "overview creation failed"
+    raise 'overview creation failed'
   end
 
 =begin
@@ -968,7 +968,7 @@ wait untill text in selector disabppears
     instance.find_elements( { :css => 'a[href="#ticket/create"]' } )[0].click
     element = instance.find_elements( { :css => '.active .newTicket' } )[0]
     if !element
-      raise "no ticket create screen found!"
+      raise 'no ticket create screen found!'
     end
     sleep 1
 
@@ -1034,7 +1034,7 @@ wait untill text in selector disabppears
     end
 
     if params[:do_not_submit]
-      assert( true, "ticket created without submit" )
+      assert( true, 'ticket created without submit' )
       return
     end
     sleep 0.8
@@ -1043,11 +1043,11 @@ wait untill text in selector disabppears
     sleep 1
     (1..8).each {|loop|
       if instance.current_url =~ /#{Regexp.quote('#ticket/zoom/')}/
-        assert( true, "ticket created" )
+        assert( true, 'ticket created' )
         sleep 2.5
         id = instance.current_url
         id.gsub!(//, )
-        id.gsub!(/^.+?\/(\d+)$/, "\\1")
+        id.gsub!(/^.+?\/(\d+)$/, '\\1')
 
         element = instance.find_elements( { :css => '.active .page-header .ticket-number' } )[0]
         if element
@@ -1211,12 +1211,12 @@ wait untill text in selector disabppears
         end
       }
       if !found
-        raise "no discard message found"
+        raise 'no discard message found'
       end
     end
 
     if params[:do_not_submit]
-      assert( true, "ticket updated without submit" )
+      assert( true, 'ticket updated without submit' )
       return true
     end
 
@@ -1233,7 +1233,7 @@ wait untill text in selector disabppears
       end
       sleep 1
     }
-    raise "unable to update ticket"
+    raise 'unable to update ticket'
   end
 
 =begin
@@ -1332,7 +1332,7 @@ wait untill text in selector disabppears
     sleep 0.5
     text = instance.find_elements( { :css => '#global-search' } )[0].attribute('value')
     if !text
-      raise "#global-search is not empty!"
+      raise '#global-search is not empty!'
     end
 
     # search by number again
@@ -1375,7 +1375,7 @@ wait untill text in selector disabppears
     overviews = {}
     instance.find_elements( { :css => '.content.active .sidebar a[href]' } ).each {|element|
       url = element.attribute('href')
-      url.gsub!(/(http|https):\/\/.+?\/(.+?)$/, "\\2")
+      url.gsub!(/(http|https):\/\/.+?\/(.+?)$/, '\\2')
       overviews[url] = 0
       #puts url.inspect
       #puts element.inspect
@@ -1411,7 +1411,7 @@ wait untill text in selector disabppears
     sleep 0.5
     text = instance.find_elements( { :css => '#global-search' } )[0].attribute('value')
     if !text
-      raise "#global-search is not empty!"
+      raise '#global-search is not empty!'
     end
     element = instance.find_elements( { :css => '#global-search' } )[0]
     element.click
@@ -1514,7 +1514,7 @@ wait untill text in selector disabppears
       :value   => data[:lastname],
     )
 
-    assert( true, "user created" )
+    assert( true, 'user created' )
   end
 
 =begin
@@ -1551,12 +1551,12 @@ wait untill text in selector disabppears
       element = instance.find_elements( { :css => 'body' } )[0]
       text = element.text
       if text =~ /#{Regexp.quote(data[:name])}/
-        assert( true, "sla created" )
+        assert( true, 'sla created' )
         return true
       end
       sleep 1
     }
-    raise "sla creation failed"
+    raise 'sla creation failed'
   end
 
 =begin
@@ -1597,12 +1597,12 @@ wait untill text in selector disabppears
       element = instance.find_elements( { :css => 'body' } )[0]
       text = element.text
       if text =~ /#{Regexp.quote(data[:name])}/
-        assert( true, "text module created" )
+        assert( true, 'text module created' )
         return true
       end
       sleep 1
     }
-    raise "text module creation failed"
+    raise 'text module creation failed'
   end
 
 =begin
@@ -1640,12 +1640,12 @@ wait untill text in selector disabppears
       element = instance.find_elements( { :css => 'body' } )[0]
       text = element.text
       if text =~ /#{Regexp.quote(data[:name])}/
-        assert( true, "signature created" )
+        assert( true, 'signature created' )
         return true
       end
       sleep 1
     }
-    raise "signature creation failed"
+    raise 'signature creation failed'
   end
 
 =begin
@@ -1691,7 +1691,7 @@ wait untill text in selector disabppears
       element = instance.find_elements( { :css => 'body' } )[0]
       text = element.text
       if text =~ /#{Regexp.quote(data[:name])}/
-        assert( true, "group created" )
+        assert( true, 'group created' )
 
         # add member
         if data[:member]
@@ -1715,7 +1715,7 @@ wait untill text in selector disabppears
       sleep 1
       return true
     }
-    raise "group creation failed"
+    raise 'group creation failed'
   end
 
   def quote(string)
diff --git a/test/integration/elasticsearch_test.rb b/test/integration/elasticsearch_test.rb
index 726bd0667..5015a8a92 100644
--- a/test/integration/elasticsearch_test.rb
+++ b/test/integration/elasticsearch_test.rb
@@ -163,7 +163,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     sleep 1
 
     ticket2 = Ticket.create(
-      :title         => "something else",
+      :title         => 'something else',
       :group         => Group.lookup( :name => 'Users'),
       :customer_id   => customer2.id,
       :state         => Ticket::State.lookup( :name => 'open' ),
@@ -189,7 +189,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     sleep 1
 
     ticket3 = Ticket.create(
-      :title         => "something else",
+      :title         => 'something else',
       :group         => Group.lookup( :name => 'WithoutAccess'),
       :customer_id   => customer3.id,
       :state         => Ticket::State.lookup( :name => 'open' ),
diff --git a/test/integration/otrs_import_test.rb b/test/integration/otrs_import_test.rb
index b777fa332..4aef2b75b 100644
--- a/test/integration/otrs_import_test.rb
+++ b/test/integration/otrs_import_test.rb
@@ -10,9 +10,9 @@ class OtrsImportTest < ActiveSupport::TestCase
     raise "ERROR: Need IMPORT_OTRS_ENDPOINT_KEY - hint IMPORT_OTRS_ENDPOINT_KEY='01234567899876543210'"
   end
 
-  Setting.set("import_otrs_endpoint", ENV['IMPORT_OTRS_ENDPOINT'])
-  Setting.set("import_otrs_endpoint_key", ENV['IMPORT_OTRS_ENDPOINT_KEY'])
-  Setting.set("import_mode", true)
+  Setting.set('import_otrs_endpoint', ENV['IMPORT_OTRS_ENDPOINT'])
+  Setting.set('import_otrs_endpoint_key', ENV['IMPORT_OTRS_ENDPOINT_KEY'])
+  Setting.set('import_mode', true)
   Import::OTRS2.start
 
   # check settings items
@@ -24,7 +24,7 @@ class OtrsImportTest < ActiveSupport::TestCase
         http      = $1
         fqdn      = $2
         system_id = $3
-        system_id.gsub!(/[A-z]/, "") # strip chars
+        system_id.gsub!(/[A-z]/, '') # strip chars
     end
     assert_equal( system_id, Setting.get('system_id'), 'system_id' )
     assert_equal( fqdn, Setting.get('fqdn'), 'fqdn' )
diff --git a/test/integration/twitter_test.rb b/test/integration/twitter_test.rb
index 8c02e5a76..eea06014b 100644
--- a/test/integration/twitter_test.rb
+++ b/test/integration/twitter_test.rb
@@ -79,7 +79,7 @@ class TwitterTest < ActiveSupport::TestCase
       :updated_by_id  => 1,
       :created_by_id  => 1,
     )
-    assert( ticket, "outbound ticket created" )
+    assert( ticket, 'outbound ticket created' )
     article = Ticket::Article.create(
       :ticket_id      => ticket.id,
       :type_id        => Ticket::Article::Type.where( :name => 'twitter status' ).first.id,
@@ -92,7 +92,7 @@ class TwitterTest < ActiveSupport::TestCase
       :updated_by_id  => 1,
       :created_by_id  => 1,
     )
-    assert( article, "outbound article created" )
+    assert( article, 'outbound article created' )
     assert_equal( article.ticket.articles.count, 1 )
     sleep 10
 
@@ -103,7 +103,7 @@ class TwitterTest < ActiveSupport::TestCase
       config.access_token        = user2_token
       config.access_token_secret = user2_token_secret
     end
-    client.search(hash, :count => 50, :result_type => "recent").collect do |tweet|
+    client.search(hash, :count => 50, :result_type => 'recent').collect do |tweet|
       assert_equal( tweet.id, article.message_id )
     end
 
@@ -173,16 +173,16 @@ class TwitterTest < ActiveSupport::TestCase
       # check if ticket and article has been created
       article = Ticket::Article.where( :message_id => dm.id ).last
     }
-    puts "----------------------------------------"
-    puts "DM: " + dm.inspect
-    puts "AT: " + article.inspect
-    puts "----------------------------------------"
+    puts '----------------------------------------'
+    puts 'DM: ' + dm.inspect
+    puts 'AT: ' + article.inspect
+    puts '----------------------------------------'
 
-    assert( article, "inbound article created" )
+    assert( article, 'inbound article created' )
 #    ticket  = Ticket.find( article.ticket.id )
     ticket  = article.ticket
-    assert( ticket, "ticket of inbound article exists" )
-    assert( ticket.articles, "ticket.articles exists" )
+    assert( ticket, 'ticket of inbound article exists' )
+    assert( ticket.articles, 'ticket.articles exists' )
     article_count = ticket.articles.count
     assert( article_count )
 #    assert_equal( ticket.state.name, 'new' )
@@ -199,7 +199,7 @@ class TwitterTest < ActiveSupport::TestCase
       :updated_by_id  => 1,
       :created_by_id  => 1,
     )
-    assert( outbound_article, "outbound article created" )
+    assert( outbound_article, 'outbound article created' )
     assert_equal( outbound_article.ticket.articles.count, article_count + 1 )
     sleep 10
 
diff --git a/test/integration/user_agent_test.rb b/test/integration/user_agent_test.rb
index a56dec7b8..b12ba55bc 100644
--- a/test/integration/user_agent_test.rb
+++ b/test/integration/user_agent_test.rb
@@ -302,7 +302,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # ftp / 200
     result = UserAgent.request(
-      "ftp://ftp.gwdg.de/msgs/banner.msg",
+      'ftp://ftp.gwdg.de/msgs/banner.msg',
     )
     assert(result)
     assert_equal(true, result.success?)
@@ -312,7 +312,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # ftp / 401
     result = UserAgent.request(
-      "ftp://ftp.gwdg.de/msgs/not_existing.msg",
+      'ftp://ftp.gwdg.de/msgs/not_existing.msg',
     )
     assert(result)
     assert_equal(false, result.success?)
@@ -321,7 +321,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # get / 200 / gzip
     result = UserAgent.request(
-      "https://httpbin.org/gzip",
+      'https://httpbin.org/gzip',
     )
     assert(result)
     assert_equal(true, result.success?)
@@ -331,7 +331,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # get / 200 / gzip
     result = UserAgent.request(
-      "http://httpbin.org/gzip",
+      'http://httpbin.org/gzip',
     )
     assert(result)
     assert_equal(true, result.success?)
@@ -341,7 +341,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # get / 200 / gzip
     result = UserAgent.request(
-      "https://httpbin.org/deflate",
+      'https://httpbin.org/deflate',
     )
     assert(result)
     assert_equal(true, result.success?)
@@ -351,7 +351,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # get / 200 / gzip
     result = UserAgent.request(
-      "http://httpbin.org/deflate",
+      'http://httpbin.org/deflate',
     )
     assert(result)
     assert_equal(true, result.success?)
@@ -367,7 +367,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # get / 0
     result = UserAgent.request(
-      "http://not.existing.host/test.php",
+      'http://not.existing.host/test.php',
     )
     assert(result)
     assert_equal(false, result.success?)
@@ -376,7 +376,7 @@ class UserAgentTest < ActiveSupport::TestCase
 
     # ftp / 0
     result = UserAgent.request(
-      "ftp://not.existing.host/test.bin",
+      'ftp://not.existing.host/test.bin',
     )
     assert(result)
     assert_equal(false, result.success?)
diff --git a/test/integration_test_helper.rb b/test/integration_test_helper.rb
index c79934dd1..363f46afb 100644
--- a/test/integration_test_helper.rb
+++ b/test/integration_test_helper.rb
@@ -1,4 +1,4 @@
-ENV["RAILS_ENV"] = "test"
+ENV['RAILS_ENV'] = 'test'
 require File.expand_path('../../config/environment', __FILE__)
 require 'rails/test_help'
 require 'cache'
diff --git a/test/test_helper.rb b/test/test_helper.rb
index 3b4960887..56c9488bf 100644
--- a/test/test_helper.rb
+++ b/test/test_helper.rb
@@ -1,4 +1,4 @@
-ENV["RAILS_ENV"] = "test"
+ENV['RAILS_ENV'] = 'test'
 require File.expand_path('../../config/environment', __FILE__)
 require 'rails/test_help'
 require 'cache'
diff --git a/test/ui_test.rb b/test/ui_test.rb
index dca5a46d7..6fa5bb4ca 100644
--- a/test/ui_test.rb
+++ b/test/ui_test.rb
@@ -1,4 +1,4 @@
-ENV["RAILS_ENV"] = "test"
+ENV['RAILS_ENV'] = 'test'
 require File.expand_path('../../config/environment', __FILE__)
 require 'rails/test_help'
 require 'test/unit'
@@ -17,32 +17,32 @@ class ExampleTest < Test::Unit::TestCase
     end
 
     def test_first_page
-        browser.get "http://portal.znuny.com/"
-	assert_equal browser.current_url, "https://portal.znuny.com/#login"
+        browser.get 'http://portal.znuny.com/'
+	assert_equal browser.current_url, 'https://portal.znuny.com/#login'
     end
 
     def test_login_failed
-       browser.get "http://portal.znuny.com/"
-       element_username = browser.find_element :name => "username"
-       element_username.send_keys "roy@kaldung.de"
-       element_password = browser.find_element :name => "password"
-       element_password.send_keys "123456"
+       browser.get 'http://portal.znuny.com/'
+       element_username = browser.find_element :name => 'username'
+       element_username.send_keys 'roy@kaldung.de'
+       element_password = browser.find_element :name => 'password'
+       element_password.send_keys '123456'
        element_password.submit
        wait = Selenium::WebDriver::Wait.new(:timeout => 10) # seconds
-       wait.until { browser.find_element(:id => "app") }
-       assert_equal browser.current_url, "https://portal.znuny.com/#login"
+       wait.until { browser.find_element(:id => 'app') }
+       assert_equal browser.current_url, 'https://portal.znuny.com/#login'
     end
 
     def test_login_passed
-       browser.get "http://portal.znuny.com/"
-       element_username = browser.find_element :name => "username"
-       element_username.send_keys "roy@kaldung.com"
-       element_password = browser.find_element :name => "password"
-       element_password.send_keys "090504"
+       browser.get 'http://portal.znuny.com/'
+       element_username = browser.find_element :name => 'username'
+       element_username.send_keys 'roy@kaldung.com'
+       element_password = browser.find_element :name => 'password'
+       element_password.send_keys '090504'
        element_password.submit
        wait = Selenium::WebDriver::Wait.new(:timeout => 10) # seconds
-       wait.until { browser.find_element(:id => "app") }
-       assert_equal browser.current_url, "https://portal.znuny.com/#ticket_view/my_tickets"
+       wait.until { browser.find_element(:id => 'app') }
+       assert_equal browser.current_url, 'https://portal.znuny.com/#ticket_view/my_tickets'
     end
 end
 
diff --git a/test/unit/aaa_string_test.rb b/test/unit/aaa_string_test.rb
index 9761f2107..f9ddda7e3 100644
--- a/test/unit/aaa_string_test.rb
+++ b/test/unit/aaa_string_test.rb
@@ -71,7 +71,7 @@ class AaaStringTest < ActiveSupport::TestCase
     result = "test\ntest"
     assert_equal( result, html.html2text )
 
-    html   = "<table><tr><td>test</td><td>col</td></td></tr><tr><td>test</td><td>4711</td></tr></table>"
+    html   = '<table><tr><td>test</td><td>col</td></td></tr><tr><td>test</td><td>4711</td></tr></table>'
     result = "test col  \ntest 4711"
     assert_equal( result, html.html2text )
 
diff --git a/test/unit/activity_stream_test.rb b/test/unit/activity_stream_test.rb
index 7d547ad83..31a6b9e17 100644
--- a/test/unit/activity_stream_test.rb
+++ b/test/unit/activity_stream_test.rb
@@ -142,7 +142,7 @@ class ActivityStreamTest < ActiveSupport::TestCase
       ticket_id = ticket.id
       ticket.destroy
       found = Ticket.where( :id => ticket_id ).first
-      assert( !found, "Ticket destroyed")
+      assert( !found, 'Ticket destroyed')
     }
   end
 
@@ -217,7 +217,7 @@ class ActivityStreamTest < ActiveSupport::TestCase
       organization_id = organization.id
       organization.destroy
       found = Organization.where( :id => organization_id ).first
-      assert( !found, "Organization destroyed")
+      assert( !found, 'Organization destroyed')
     }
   end
 
@@ -284,7 +284,7 @@ class ActivityStreamTest < ActiveSupport::TestCase
       user_id = user.id
       user.destroy
       found = User.where( :id => user_id ).first
-      assert( !found, "User destroyed")
+      assert( !found, 'User destroyed')
     }
   end
 
@@ -363,7 +363,7 @@ class ActivityStreamTest < ActiveSupport::TestCase
       user_id = user.id
       user.destroy
       found = User.where( :id => user_id ).first
-      assert( !found, "User destroyed")
+      assert( !found, 'User destroyed')
     }
   end
 
diff --git a/test/unit/email_parser_test.rb b/test/unit/email_parser_test.rb
index 0d52a0ccc..451aae1fa 100644
--- a/test/unit/email_parser_test.rb
+++ b/test/unit/email_parser_test.rb
@@ -298,7 +298,7 @@ Hof
         :params => {
           :from              => '"Müller, Bernd" <Bernd.Mueller@example.com>',
           :from_email        => 'Bernd.Mueller@example.com',
-          :from_display_name => "Müller, Bernd",
+          :from_display_name => 'Müller, Bernd',
           :subject           => 'AW: OTRS [Ticket#118192]',
           :to                => '\'Martin Edenhofer via Znuny Sales\' <sales@znuny.com>',
         },
@@ -318,7 +318,7 @@ Hof
         :params => {
           :from              => '"Sara.Gang" <ynbe.ctrhk@gmail.com>',
           :from_email        => 'ynbe.ctrhk@gmail.com',
-          :from_display_name => "Sara.Gang",
+          :from_display_name => 'Sara.Gang',
           :subject           => '绩效管理,究竟谁错了',
           :to                => 'info42@znuny.com',
         },
@@ -330,7 +330,7 @@ Hof
         :params   => {
           :from              => nil,
           :from_email        => 'vipyimin@126.com',
-          :from_display_name => "",
+          :from_display_name => '',
           :subject           => '【 直通美国排名第49大学 成功后付费 】',
           :to                => '"enterprisemobility.apacservice" <enterprisemobility.apacservice@motorola.com>',
         },
@@ -342,7 +342,7 @@ Hof
         :params   => {
           :from              => '"都琹" <ghgbwum@185.com.cn>',
           :from_email        => 'ghgbwum@185.com.cn',
-          :from_display_name => "都琹",
+          :from_display_name => '都琹',
           :subject           => '【专业为您注册香港及海外公司（好处多多）】　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　人物                    互联网事百度新闻独家出品传媒换一批捷克戴维斯杯决赛前任命临时领队 前领队因病住院最新:盖世汽车讯 11月6日，通用汽车宣布今年10月份在华销量...减持三特索道 孟凯将全力发展湘鄂情江青摄影作品科技日报讯 （记者过国忠 通讯员陈飞燕）江苏省无线电科学研究所有限公司院士工作站日前正式建...[详细]',
           :to                => 'info@znuny.com',
         },
@@ -534,10 +534,10 @@ gate GmbH   *   Gladbacher Str. 74   *  40219  Düsseldorf
         :params   => {
           :from              => 'caoyaoewfzfw@21cn.com',
           :from_email        => 'caoyaoewfzfw@21cn.com',
-          :from_display_name => "",
+          :from_display_name => '',
           :subject           => "\r\n蠭龕中層管理者如何避免角色行为誤区",
           :to                => 'duan@seat.com.cn, info@znuny.com, jinzh@kingdream.com',
-          :body              => "",
+          :body              => '',
         },
         :attachments  => [
           {
@@ -552,10 +552,10 @@ gate GmbH   *   Gladbacher Str. 74   *  40219  Düsseldorf
         :params   => {
           :from              => 'kontakt@example.de',
           :from_email        => 'kontakt@example.de',
-          :from_display_name => "",
-          :subject           => "Bewerbung auf Ihr Stellenangebot",
+          :from_display_name => '',
+          :subject           => 'Bewerbung auf Ihr Stellenangebot',
           :to                => 'info@znuny.inc',
-          :body              => "no visible content",
+          :body              => 'no visible content',
         },
         :attachments  => [
           {
@@ -574,8 +574,8 @@ gate GmbH   *   Gladbacher Str. 74   *  40219  Düsseldorf
         :params   => {
           :from              => 'Example Sales <sales@example.com>',
           :from_email        => 'sales@example.com',
-          :from_display_name => "Example Sales",
-          :subject           => "Example licensing information: No channel available",
+          :from_display_name => 'Example Sales',
+          :subject           => 'Example licensing information: No channel available',
           :to                => 'info@znuny.inc',
           :body              => "Dear Mr. Edenhofer,We want to keep you updated on TeamViewer licensing shortages on a regular basis.
 We would like to inform you that since the last message on 25-Nov-2014 there have been temporary session channel exceedances which make it impossible to establish more sessions. Since the last e-mail this has occurred in a total of 1 cases.
@@ -604,8 +604,8 @@ Registration AG Ulm HRB 534075 * General Manager Holger Felgner
         :params   => {
           :from              => 'Manfred Haert <Manfred.Haert@example.com>',
           :from_email        => 'Manfred.Haert@example.com',
-          :from_display_name => "Manfred Haert",
-          :subject           => "Antragswesen in TesT abbilden",
+          :from_display_name => 'Manfred Haert',
+          :subject           => 'Antragswesen in TesT abbilden',
           :to                => 'info@znuny.inc',
           :body              => "Sehr geehrte Damen undHerren,
 
@@ -649,8 +649,8 @@ Weil wir die Echtheit oder Vollständigkeit der in dieserNachricht enthaltenen I
         :params   => {
           :from              => '"bertha　mou" <zhengkang@ha.chinamobile.com>',
           :from_email        => 'zhengkang@ha.chinamobile.com',
-          :from_display_name => "bertha　mou",
-          :subject           => "內應力產生与注塑工艺条件之间的关系；",
+          :from_display_name => 'bertha　mou',
+          :subject           => '內應力產生与注塑工艺条件之间的关系；',
           :to                => 'info@znuny.inc',
         },
       },
@@ -660,8 +660,8 @@ Weil wir die Echtheit oder Vollständigkeit der in dieserNachricht enthaltenen I
         :params   => {
           :from              => '"Dana.Qin" <Dana.Qin6e1@gmail.com>',
           :from_email        => 'Dana.Qin6e1@gmail.com',
-          :from_display_name => "Dana.Qin",
-          :subject           => "发现最美车间主任",
+          :from_display_name => 'Dana.Qin',
+          :subject           => '发现最美车间主任',
           :to                => 'info@znuny.inc',
         },
       },
diff --git a/test/unit/email_process_test.rb b/test/unit/email_process_test.rb
index 8842d7193..dde74397b 100644
--- a/test/unit/email_process_test.rb
+++ b/test/unit/email_process_test.rb
@@ -39,7 +39,7 @@ Some Textäöü",
 To: customer@example.com
 Subject: äöü some subject
 
-Some Textäöü".encode("ISO-8859-1"),
+Some Textäöü".encode('ISO-8859-1'),
         :success => true,
         :result  => {
           0 => {
diff --git a/test/unit/history_test.rb b/test/unit/history_test.rb
index 622d5a630..f8c3e5226 100644
--- a/test/unit/history_test.rb
+++ b/test/unit/history_test.rb
@@ -189,7 +189,7 @@ class HistoryTest < ActiveSupport::TestCase
       ticket_id = ticket.id
       ticket.destroy
       found = Ticket.where( :id => ticket_id ).first
-      assert( !found, "Ticket destroyed")
+      assert( !found, 'Ticket destroyed')
     }
   end
 
@@ -280,7 +280,7 @@ class HistoryTest < ActiveSupport::TestCase
       user_id = user.id
       user.destroy
       found = User.where( :id => user_id ).first
-      assert( !found, "User destroyed")
+      assert( !found, 'User destroyed')
     }
   end
 
@@ -349,7 +349,7 @@ class HistoryTest < ActiveSupport::TestCase
       organization_id = organization.id
       organization.destroy
       found = Organization.where( :id => organization_id ).first
-      assert( !found, "Organization destroyed")
+      assert( !found, 'Organization destroyed')
     }
   end
 
diff --git a/test/unit/notification_factory_test.rb b/test/unit/notification_factory_test.rb
index 90a4da020..331df5697 100644
--- a/test/unit/notification_factory_test.rb
+++ b/test/unit/notification_factory_test.rb
@@ -152,7 +152,7 @@ class NotificationFactoryTest < ActiveSupport::TestCase
         },
         :locale  => test[:locale]
       )
-      assert_equal( test[:result], result, "verify result" )
+      assert_equal( test[:result], result, 'verify result' )
     }
 
     ticket.destroy
@@ -207,7 +207,7 @@ next line, Group: Users',
         },
         :locale  => test[:locale]
       )
-      assert_equal( test[:result], result, "verify result" )
+      assert_equal( test[:result], result, 'verify result' )
     }
 
     ticket.destroy
@@ -288,7 +288,7 @@ next line, Group: Users',
         },
         :locale  => test[:locale]
       )
-      assert_equal( test[:result], result, "verify result" )
+      assert_equal( test[:result], result, 'verify result' )
     }
 
     ticket.destroy
diff --git a/test/unit/online_notifiaction_test.rb b/test/unit/online_notifiaction_test.rb
index b7d85ef05..f970d1a6a 100644
--- a/test/unit/online_notifiaction_test.rb
+++ b/test/unit/online_notifiaction_test.rb
@@ -258,10 +258,10 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       if test[:create][:online_notification]
         if test[:create][:online_notification][:seen_only_exists]
           notifications = OnlineNotification.list_by_object( 'Ticket', ticket.id )
-          assert( notification_seen_only_exists_exists( notifications ), "not seen notifications for ticket available")
+          assert( notification_seen_only_exists_exists( notifications ), 'not seen notifications for ticket available')
         else
           notifications = OnlineNotification.list_by_object( 'Ticket', ticket.id )
-          assert( !notification_seen_only_exists_exists( notifications ), "seen notifications for ticket available")
+          assert( !notification_seen_only_exists_exists( notifications ), 'seen notifications for ticket available')
         end
       end
 
@@ -285,10 +285,10 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       if test[:update][:online_notification]
         if test[:update][:online_notification][:seen_only_exists]
           notifications = OnlineNotification.list_by_object( 'Ticket', ticket.id )
-          assert( notification_seen_only_exists_exists( notifications ), "not seen notifications for ticket available")
+          assert( notification_seen_only_exists_exists( notifications ), 'not seen notifications for ticket available')
         else
           notifications = OnlineNotification.list_by_object( 'Ticket', ticket.id )
-          assert( !notification_seen_only_exists_exists( notifications ), "seen notifications for ticket available")
+          assert( !notification_seen_only_exists_exists( notifications ), 'seen notifications for ticket available')
         end
       end
     }
@@ -299,23 +299,23 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       :user_id   => 1,
     )
     notifications = OnlineNotification.list_by_object( 'Ticket', tickets[2].id )
-    assert( !notifications.empty?, "should have notifications")
-    assert( notification_seen_only_exists_exists(notifications), "still not seen notifications for merged ticket available")
+    assert( !notifications.empty?, 'should have notifications')
+    assert( notification_seen_only_exists_exists(notifications), 'still not seen notifications for merged ticket available')
 
     notifications = OnlineNotification.list_by_object( 'Ticket', tickets[3].id )
-    assert( !notifications.empty?, "should have notifications")
-    assert( !notification_seen_only_exists_exists(notifications), "no notifications for master ticket available")
+    assert( !notifications.empty?, 'should have notifications')
+    assert( !notification_seen_only_exists_exists(notifications), 'no notifications for master ticket available')
 
     # delete tickets
     tickets.each { |ticket|
       ticket_id = ticket.id
       ticket.destroy
       found = Ticket.where( :id => ticket_id ).first
-      assert( !found, "Ticket destroyed")
+      assert( !found, 'Ticket destroyed')
 
       # check if notifications for ticket still exist
       notifications = OnlineNotification.list_by_object( 'Ticket', ticket_id )
-      assert( notifications.empty?, "still notifications for destroyed ticket available")
+      assert( notifications.empty?, 'still notifications for destroyed ticket available')
     }
   end
 
diff --git a/test/unit/organization_ref_object_touch_test.rb b/test/unit/organization_ref_object_touch_test.rb
index eedf10745..567c4a165 100644
--- a/test/unit/organization_ref_object_touch_test.rb
+++ b/test/unit/organization_ref_object_touch_test.rb
@@ -71,7 +71,7 @@ class OrganizationRefObjectTouchTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.customer.id, customer1.id  )
     assert_equal( ticket.organization.id, organization1.id  )
 
@@ -83,16 +83,16 @@ class OrganizationRefObjectTouchTest < ActiveSupport::TestCase
     # check if ticket and customer has been touched
     ticket = Ticket.find(ticket.id)
     if ticket.updated_at > 2.second.ago
-      assert( true, "ticket.updated_at has been updated" )
+      assert( true, 'ticket.updated_at has been updated' )
     else
-      assert( false, "ticket.updated_at has not been updated" )
+      assert( false, 'ticket.updated_at has not been updated' )
     end
 
     customer1 = User.find(customer1.id)
     if customer1.updated_at > 2.second.ago
-      assert( true, "customer1.updated_at has been updated" )
+      assert( true, 'customer1.updated_at has been updated' )
     else
-      assert( false, "customer1.updated_at has not been updated" )
+      assert( false, 'customer1.updated_at has not been updated' )
     end
 
     sleep 4
@@ -103,19 +103,19 @@ class OrganizationRefObjectTouchTest < ActiveSupport::TestCase
     # check if customer1 and organization has been touched
     customer1 = User.find(customer1.id)
     if customer1.updated_at > 2.second.ago
-      assert( true, "customer1.updated_at has been updated" )
+      assert( true, 'customer1.updated_at has been updated' )
     else
-      assert( false, "customer1.updated_at has not been updated" )
+      assert( false, 'customer1.updated_at has not been updated' )
     end
 
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( true, "organization1.updated_at has been updated" )
+      assert( true, 'organization1.updated_at has been updated' )
     else
-      assert( false, "organization1.updated_at has not been updated" )
+      assert( false, 'organization1.updated_at has not been updated' )
     end
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
   end
 end
\ No newline at end of file
diff --git a/test/unit/package_test.rb b/test/unit/package_test.rb
index 24a29fe4f..8a61c38fd 100644
--- a/test/unit/package_test.rb
+++ b/test/unit/package_test.rb
@@ -234,9 +234,9 @@ X3RhYmxlIDpzYW1wbGVfdGFibGVzDQogIGVuZA0KZW5k</file>
           success = false
         end
         if test[:result]
-          assert( success, "install package not successful" )
+          assert( success, 'install package not successful' )
         else
-          assert( !success, "install package successful but should not" )
+          assert( !success, 'install package successful but should not' )
         end
       elsif test[:action] == 'uninstall'
         if test[:zpm]
@@ -253,9 +253,9 @@ X3RhYmxlIDpzYW1wbGVfdGFibGVzDQogIGVuZA0KZW5k</file>
           end
         end
         if test[:result]
-          assert( success, "uninstall package not successful" )
+          assert( success, 'uninstall package not successful' )
         else
-          assert( !success, "uninstall package successful but should not" )
+          assert( !success, 'uninstall package successful but should not' )
         end
       elsif test[:action] == 'auto_install'
         if test[:zpm]
diff --git a/test/unit/recent_view_test.rb b/test/unit/recent_view_test.rb
index 73b55ec28..f4964cbbb 100644
--- a/test/unit/recent_view_test.rb
+++ b/test/unit/recent_view_test.rb
@@ -14,7 +14,7 @@ class RecentViewTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket1, "ticket created" )
+    assert( ticket1, 'ticket created' )
     ticket2 = Ticket.create(
       :title         => 'RecentViewTest 2 some title äöüß',
       :group         => Group.lookup( :name => 'Users'),
@@ -24,7 +24,7 @@ class RecentViewTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket2, "ticket created" )
+    assert( ticket2, 'ticket created' )
     user1   = User.find(2)
     RecentView.user_log_destroy(user1)
 
@@ -121,7 +121,7 @@ class RecentViewTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket1, "ticket created" )
+    assert( ticket1, 'ticket created' )
 
     # log entry of not existing object
     RecentView.user_log_destroy(customer)
@@ -150,7 +150,7 @@ class RecentViewTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket1, "ticket created" )
+    assert( ticket1, 'ticket created' )
 
     # log entry
     RecentView.user_log_destroy(customer)
diff --git a/test/unit/rest_test.rb b/test/unit/rest_test.rb
index 0be648386..48432f2de 100644
--- a/test/unit/rest_test.rb
+++ b/test/unit/rest_test.rb
@@ -6,7 +6,7 @@ class RestTest < ActiveSupport::TestCase
   test 'users and orgs' do
 
     if !ENV['BROWSER_URL']
-      puts "NOTICE: Do not execute rest tests, no BROWSER_URL=http://some_host:port is defined! e. g. export BROWSER_URL=http://localhost:3000"
+      puts 'NOTICE: Do not execute rest tests, no BROWSER_URL=http://some_host:port is defined! e. g. export BROWSER_URL=http://localhost:3000'
       return
     end
 
diff --git a/test/unit/session_basic_test.rb b/test/unit/session_basic_test.rb
index 6bf8f6101..6e01353f2 100644
--- a/test/unit/session_basic_test.rb
+++ b/test/unit/session_basic_test.rb
@@ -5,44 +5,44 @@ class SessionBasicTest < ActiveSupport::TestCase
   test 'a cache' do
     Sessions::CacheIn.set( 'last_run_test' , true, { :expires_in => 2.seconds } )
     result = Sessions::CacheIn.get( 'last_run_test' )
-    assert_equal( true, result, "check 1" )
+    assert_equal( true, result, 'check 1' )
 
     # should not be expired
     result = Sessions::CacheIn.expired( 'last_run_test' )
-    assert_equal( false, result, "check 1 - expired" )
+    assert_equal( false, result, 'check 1 - expired' )
 
     # should be expired
     sleep 3
     result = Sessions::CacheIn.expired( 'last_run_test' )
-    assert_equal( true, result, "check 1 - expired" )
+    assert_equal( true, result, 'check 1 - expired' )
 
     # renew expire
     result = Sessions::CacheIn.get( 'last_run_test', :re_expire => true )
-    assert_equal( true, result, "check 1 - re_expire" )
+    assert_equal( true, result, 'check 1 - re_expire' )
 
     # should not be expired
     result = Sessions::CacheIn.expired( 'last_run_test' )
-    assert_equal( false, result, "check 1 - expired" )
+    assert_equal( false, result, 'check 1 - expired' )
 
     # ignore expired
     sleep 3
     result = Sessions::CacheIn.get( 'last_run_test', :ignore_expire => true )
-    assert_equal( true, result, "check 1 - ignore_expire" )
+    assert_equal( true, result, 'check 1 - ignore_expire' )
 
     # should be expired
     result = Sessions::CacheIn.expired( 'last_run_test' )
-    assert_equal( true, result, "check 2" )
+    assert_equal( true, result, 'check 2' )
 
     result = Sessions::CacheIn.get( 'last_run_test' )
-    assert_equal( nil, result, "check 2" )
+    assert_equal( nil, result, 'check 2' )
 
     # check delete cache
     Sessions::CacheIn.set( 'last_run_delete' , true, { :expires_in => 5.seconds } )
     result = Sessions::CacheIn.get( 'last_run_delete' )
-    assert_equal( true, result, "check 1" )
+    assert_equal( true, result, 'check 1' )
     Sessions::CacheIn.delete( 'last_run_delete' )
     result = Sessions::CacheIn.get( 'last_run_delete' )
-    assert_equal( nil, nil, "check delete" )
+    assert_equal( nil, nil, 'check delete' )
   end
 
   test 'b collections group' do
@@ -55,18 +55,18 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections" )
+    assert( !result1.empty?, 'check collections' )
     sleep 0.6
     result2 = collection_client2.push
-    assert( !result2.empty?, "check collections" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2.empty?, 'check collections' )
+    assert_equal( result1, result2, 'check collections' )
 
     # next check should be empty
     result1 = collection_client1.push
-    assert( !result1, "check collections - recall" )
+    assert( !result1, 'check collections - recall' )
     sleep 1
     result2 = collection_client2.push
-    assert( !result2, "check collections - recall" )
+    assert( !result2, 'check collections - recall' )
 
     # change collection
     group = Group.first
@@ -75,17 +75,17 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections - after touch" )
+    assert( !result1.empty?, 'check collections - after touch' )
     result2 = collection_client2.push
-    assert( !result2.empty?, "check collections - after touch" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2.empty?, 'check collections - after touch' )
+    assert_equal( result1, result2, 'check collections' )
 
     # check again after touch
     result1 = collection_client1.push
-    assert( !result1, "check collections - after touch - recall" )
+    assert( !result1, 'check collections - after touch - recall' )
     result2 = collection_client2.push
-    assert( !result2, "check collections - after touch - recall" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2, 'check collections - after touch - recall' )
+    assert_equal( result1, result2, 'check collections' )
 
     # change collection
     group = Group.create( :name => 'SomeGroup::' + rand(999999).to_s, :active => true )
@@ -93,18 +93,18 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections - after create" )
+    assert( !result1.empty?, 'check collections - after create' )
     result2 = collection_client2.push
-    assert( !result2.empty?, "check collections - after create" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2.empty?, 'check collections - after create' )
+    assert_equal( result1, result2, 'check collections' )
 
     # check again after create
     sleep 4
     result1 = collection_client1.push
-    assert( !result1, "check collections - after create - recall" )
+    assert( !result1, 'check collections - after create - recall' )
     result2 = collection_client2.push
-    assert( !result2, "check collections - after create - recall" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2, 'check collections - after create - recall' )
+    assert_equal( result1, result2, 'check collections' )
 
     # change collection
     group.destroy
@@ -112,18 +112,18 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections - after destroy" )
+    assert( !result1.empty?, 'check collections - after destroy' )
     result2 = collection_client2.push
-    assert( !result2.empty?, "check collections - after destroy" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2.empty?, 'check collections - after destroy' )
+    assert_equal( result1, result2, 'check collections' )
 
     # check again after destroy
     sleep 4
     result1 = collection_client1.push
-    assert( !result1, "check collections - after destroy - recall" )
+    assert( !result1, 'check collections - after destroy - recall' )
     result2 = collection_client2.push
-    assert( !result2, "check collections - after destroy - recall" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2, 'check collections - after destroy - recall' )
+    assert_equal( result1, result2, 'check collections' )
   end
 
   user = User.lookup(:id => 1)
@@ -142,17 +142,17 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections - should be nil, no org exists!
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections" )
+    assert( !result1.empty?, 'check collections' )
     result2 = collection_client2.push
-    assert( !result2.empty?, "check collections" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2.empty?, 'check collections' )
+    assert_equal( result1, result2, 'check collections' )
 
     # next check - should still be nil, no org exists!
     result1 = collection_client1.push
-    assert( !result1, "check collections - recall" )
+    assert( !result1, 'check collections - recall' )
     sleep 0.6
     result2 = collection_client2.push
-    assert( !result2, "check collections - recall" )
+    assert( !result2, 'check collections - recall' )
 
     # change collection
     org = Organization.create( :name => 'SomeOrg2::' + rand(999999).to_s, :active => true )
@@ -160,18 +160,18 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections - after create" )
+    assert( !result1.empty?, 'check collections - after create' )
     result2 = collection_client2.push
-    assert( !result2.empty?, "check collections - after create" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result2.empty?, 'check collections - after create' )
+    assert_equal( result1, result2, 'check collections' )
 
     sleep 4
 
     # next check should be empty
     result1 = collection_client1.push
-    assert( !result1, "check collections - after create recall" )
+    assert( !result1, 'check collections - after create recall' )
     result2 = collection_client2.push
-    assert( !result2, "check collections - after create recall" )
+    assert( !result2, 'check collections - after create recall' )
 
     organization = Organization.first
     organization.touch
@@ -179,10 +179,10 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( !result1.empty?, "check collections - after touch" )
+    assert( !result1.empty?, 'check collections - after touch' )
     result2 = collection_client2.push
-    assert( !result1.empty?, "check collections - after touch" )
-    assert_equal( result1, result2, "check collections" )
+    assert( !result1.empty?, 'check collections - after touch' )
+    assert_equal( result1, result2, 'check collections' )
   end
 
   test 'b rss' do
@@ -192,13 +192,13 @@ class SessionBasicTest < ActiveSupport::TestCase
     # get whole collections
     result1 = collection_client1.push
     #puts "RSS1: #{result1.inspect}"
-    assert( !result1.empty?, "check rss" )
+    assert( !result1.empty?, 'check rss' )
     sleep 1
 
     # next check should be empty
     result1 = collection_client1.push
     #puts "R1: #{result1.inspect}"
-    assert( !result1, "check rss - recall" )
+    assert( !result1, 'check rss - recall' )
   end
 
   test 'b activity stream' do
@@ -219,23 +219,23 @@ class SessionBasicTest < ActiveSupport::TestCase
       :groups    => groups,
     )
     agent1.roles = roles
-    assert( agent1.save, "create/update agent1" )
+    assert( agent1.save, 'create/update agent1' )
 
     as_client1 = Sessions::Backend::ActivityStream.new(agent1, false, '123-1', 3)
 
     # get as stream
     result1 = as_client1.push
-    assert( result1, "check as agent1" )
+    assert( result1, 'check as agent1' )
     sleep 1
 
     # next check should be empty
     result1 = as_client1.push
-    assert( !result1, "check as agent1 - recall" )
+    assert( !result1, 'check as agent1 - recall' )
 
     # next check should be empty
     sleep 4
     result1 = as_client1.push
-    assert( !result1, "check as agent1 - recall 2" )
+    assert( !result1, 'check as agent1 - recall 2' )
 
     agent1.update_attribute( :email, 'activity-stream-agent11@example.com' )
     ticket = Ticket.create(:title => '12323', :group_id => 1, :priority_id => 1, :state_id => 1, :customer_id => 1 )
@@ -244,7 +244,7 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get as stream
     result1 = as_client1.push
-    assert( result1, "check as agent1 - recall 3" )
+    assert( result1, 'check as agent1 - recall 3' )
   end
 
   test 'b ticket_create' do
@@ -255,17 +255,17 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get as stream
     result1 = ticket_create_client1.push
-    assert( result1, "check ticket_create" )
+    assert( result1, 'check ticket_create' )
     sleep 0.6
 
     # next check should be empty
     result1 = ticket_create_client1.push
-    assert( !result1, "check ticket_create - recall" )
+    assert( !result1, 'check ticket_create - recall' )
 
     # next check should be empty
     sleep 0.6
     result1 = ticket_create_client1.push
-    assert( !result1, "check ticket_create - recall 2" )
+    assert( !result1, 'check ticket_create - recall 2' )
 
     Group.create( :name => 'SomeTicketCreateGroup::' + rand(999999).to_s, :active => true )
 
@@ -273,7 +273,7 @@ class SessionBasicTest < ActiveSupport::TestCase
 
     # get as stream
     result1 = ticket_create_client1.push
-    assert( result1, "check ticket_create - recall 3" )
+    assert( result1, 'check ticket_create - recall 3' )
   end
 
 end
\ No newline at end of file
diff --git a/test/unit/session_basic_ticket_test.rb b/test/unit/session_basic_ticket_test.rb
index a707300c0..44a945d16 100644
--- a/test/unit/session_basic_ticket_test.rb
+++ b/test/unit/session_basic_ticket_test.rb
@@ -21,23 +21,23 @@ class SessionBasicTicketTest < ActiveSupport::TestCase
       :groups    => groups,
     )
     agent1.roles = roles
-    assert( agent1.save, "create/update agent1" )
+    assert( agent1.save, 'create/update agent1' )
 
     user = User.lookup( :id => agent1.id )
     client1 = Sessions::Backend::TicketOverviewIndex.new(user, false, '123-1', 3)
 
     # get as stream
     result1 = client1.push
-    assert( result1, "check ticket_overview_index" )
+    assert( result1, 'check ticket_overview_index' )
 
     # next check should be empty / no changes
     result1 = client1.push
-    assert( !result1, "check ticket_overview_index - recall" )
+    assert( !result1, 'check ticket_overview_index - recall' )
 
     # next check should be empty / no changes
     sleep 4
     result1 = client1.push
-    assert( !result1, "check ticket_overview_index - recall 2" )
+    assert( !result1, 'check ticket_overview_index - recall 2' )
 
     # create ticket
     ticket = Ticket.create( :title => '12323', :group_id => 1, :priority_id => 1, :state_id => 1, :customer_id => 1 )
@@ -45,7 +45,7 @@ class SessionBasicTicketTest < ActiveSupport::TestCase
 
     # get as stream
     result1 = client1.push
-    assert( result1, "check ticket_overview_index - recall 3" )
+    assert( result1, 'check ticket_overview_index - recall 3' )
   end
 
   test 'b ticket_overview_list' do
@@ -67,7 +67,7 @@ class SessionBasicTicketTest < ActiveSupport::TestCase
       :groups    => groups,
     )
     agent1.roles = roles
-    assert( agent1.save, "create/update agent1" )
+    assert( agent1.save, 'create/update agent1' )
 
     user = User.lookup( :id => agent1.id )
 
@@ -75,16 +75,16 @@ class SessionBasicTicketTest < ActiveSupport::TestCase
 
     # get as stream
     result1 = client1.push
-    assert( result1, "check ticket_overview_list" )
+    assert( result1, 'check ticket_overview_list' )
 
     # next check should be empty / no changes
     result1 = client1.push
-    assert( !result1, "check ticket_overview_list - recall" )
+    assert( !result1, 'check ticket_overview_list - recall' )
 
     # next check should be empty / no changes
     sleep 4
     result1 = client1.push
-    assert( !result1, "check ticket_overview_list - recall 2" )
+    assert( !result1, 'check ticket_overview_list - recall 2' )
 
     # create ticket
     ticket = Ticket.create( :title => '12323', :group_id => 1, :priority_id => 1, :state_id => 1, :customer_id => 1 )
@@ -92,6 +92,6 @@ class SessionBasicTicketTest < ActiveSupport::TestCase
 
     # get as stream
     result1 = client1.push
-    assert( result1, "check ticket_overview_list - recall 3" )
+    assert( result1, 'check ticket_overview_list - recall 3' )
   end
 end
\ No newline at end of file
diff --git a/test/unit/session_collections_test.rb b/test/unit/session_collections_test.rb
index c478329a2..2203b4982 100644
--- a/test/unit/session_collections_test.rb
+++ b/test/unit/session_collections_test.rb
@@ -60,35 +60,35 @@ class SessionCollectionsTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( result1, "check collections" )
-    assert( check_if_collection_exists(result1, :Group), "check collections - after init" )
-    assert( check_if_collection_exists(result1, :Role), "check collections - after init" )
-    assert( check_if_collection_exists(result1, :Signature), "check collections - after init" )
-    assert( check_if_collection_exists(result1, :EmailAddress), "check collections - after init" )
+    assert( result1, 'check collections' )
+    assert( check_if_collection_exists(result1, :Group), 'check collections - after init' )
+    assert( check_if_collection_exists(result1, :Role), 'check collections - after init' )
+    assert( check_if_collection_exists(result1, :Signature), 'check collections - after init' )
+    assert( check_if_collection_exists(result1, :EmailAddress), 'check collections - after init' )
     sleep 1
     result2 = collection_client2.push
-    assert( result2, "check collections" )
-    assert( check_if_collection_exists(result2, :Group), "check collections - after init" )
-    assert( check_if_collection_exists(result2, :Role), "check collections - after init" )
-    assert( check_if_collection_exists(result2, :Signature), "check collections - after init" )
-    assert( check_if_collection_exists(result2, :EmailAddress), "check collections - after init" )
-    assert_equal( result1, result2, "check collections" )
+    assert( result2, 'check collections' )
+    assert( check_if_collection_exists(result2, :Group), 'check collections - after init' )
+    assert( check_if_collection_exists(result2, :Role), 'check collections - after init' )
+    assert( check_if_collection_exists(result2, :Signature), 'check collections - after init' )
+    assert( check_if_collection_exists(result2, :EmailAddress), 'check collections - after init' )
+    assert_equal( result1, result2, 'check collections' )
 
     result3 = collection_client3.push
-    assert( result3, "check collections" )
-    assert( check_if_collection_exists(result3, :Group), "check collections - after init" )
-    assert( check_if_collection_exists(result3, :Role), "check collections - after init" )
-    assert( !check_if_collection_exists(result3, :Signature), "check collections - after init" )
-    assert( !check_if_collection_exists(result3, :EmailAddress), "check collections - after init" )
+    assert( result3, 'check collections' )
+    assert( check_if_collection_exists(result3, :Group), 'check collections - after init' )
+    assert( check_if_collection_exists(result3, :Role), 'check collections - after init' )
+    assert( !check_if_collection_exists(result3, :Signature), 'check collections - after init' )
+    assert( !check_if_collection_exists(result3, :EmailAddress), 'check collections - after init' )
 
     # next check should be empty
     result1 = collection_client1.push
-    assert( result1.empty?, "check collections - recall" )
+    assert( result1.empty?, 'check collections - recall' )
     sleep 0.4
     result2 = collection_client2.push
-    assert( result2.empty?, "check collections - recall" )
+    assert( result2.empty?, 'check collections - recall' )
     result3 = collection_client3.push
-    assert( result3.empty?, "check collections - recall" )
+    assert( result3.empty?, 'check collections - recall' )
 
     # change collection
     group = Group.first
@@ -97,15 +97,15 @@ class SessionCollectionsTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( result1, "check collections - after touch" )
-    assert( check_if_collection_exists(result1, :Group), "check collections - after touch" )
+    assert( result1, 'check collections - after touch' )
+    assert( check_if_collection_exists(result1, :Group), 'check collections - after touch' )
     sleep 0.1
     result2 = collection_client2.push
-    assert( result2, "check collections - after touch" )
-    assert( check_if_collection_exists(result2, :Group), "check collections - after touch" )
+    assert( result2, 'check collections - after touch' )
+    assert( check_if_collection_exists(result2, :Group), 'check collections - after touch' )
     result3 = collection_client3.push
-    assert( result3, "check collections - after touch" )
-    assert( check_if_collection_exists(result3, :Group), "check collections - after touch" )
+    assert( result3, 'check collections - after touch' )
+    assert( check_if_collection_exists(result3, :Group), 'check collections - after touch' )
 
     # change collection
     org = Organization.create( :name => 'SomeOrg::' + rand(999999).to_s, :active => true, :member_ids => [customer1.id] )
@@ -113,26 +113,26 @@ class SessionCollectionsTest < ActiveSupport::TestCase
 
     # get whole collections
     result1 = collection_client1.push
-    assert( result1, "check collections - after create" )
-    assert( check_if_collection_exists(result1, :Organization, { :id => org.id, :member_ids => [customer1.id] } ), "check collections - after create with attributes" )
+    assert( result1, 'check collections - after create' )
+    assert( check_if_collection_exists(result1, :Organization, { :id => org.id, :member_ids => [customer1.id] } ), 'check collections - after create with attributes' )
     sleep 0.3
     result2 = collection_client2.push
-    assert( result2, "check collections - after create" )
-    assert( check_if_collection_exists(result2, :Organization), "check collections - after create" )
+    assert( result2, 'check collections - after create' )
+    assert( check_if_collection_exists(result2, :Organization), 'check collections - after create' )
 
     # user has no organization, so collection should be empty
     result3 = collection_client3.push
-    assert( result3, "check collections - after create" )
-    assert( !check_if_collection_exists(result3, :Organization), "check collections - after create" )
+    assert( result3, 'check collections - after create' )
+    assert( !check_if_collection_exists(result3, :Organization), 'check collections - after create' )
 
     # next check should be empty
     sleep 1
     result1 = collection_client1.push
-    assert( result1.empty?, "check collections - recall" )
+    assert( result1.empty?, 'check collections - recall' )
     result2 = collection_client2.push
-    assert( result2.empty?, "check collections - recall" )
+    assert( result2.empty?, 'check collections - recall' )
     result3 = collection_client3.push
-    assert( result3.empty?, "check collections - recall" )
+    assert( result3.empty?, 'check collections - recall' )
   end
 
   def check_if_collection_exists(results, collection, attributes = nil)
diff --git a/test/unit/session_enhanced_test.rb b/test/unit/session_enhanced_test.rb
index ac654a2ad..5f68437f8 100644
--- a/test/unit/session_enhanced_test.rb
+++ b/test/unit/session_enhanced_test.rb
@@ -58,16 +58,16 @@ class SessionEnhancedTest < ActiveSupport::TestCase
     Sessions.create( client_id3, agent3.attributes, { :type => 'ajax' } )
 
     # check if session exists
-    assert( Sessions.session_exists?(client_id1), "check if session exists" )
-    assert( Sessions.session_exists?(client_id2), "check if session exists" )
-    assert( Sessions.session_exists?(client_id3), "check if session exists" )
+    assert( Sessions.session_exists?(client_id1), 'check if session exists' )
+    assert( Sessions.session_exists?(client_id2), 'check if session exists' )
+    assert( Sessions.session_exists?(client_id3), 'check if session exists' )
 
     # check if session still exists after idle cleanup
     sleep 1
     Sessions.destory_idle_sessions(5)
-    assert( Sessions.session_exists?(client_id1), "check if session exists after 1 sec" )
-    assert( Sessions.session_exists?(client_id2), "check if session exists after 1 sec" )
-    assert( Sessions.session_exists?(client_id3), "check if session exists after 1 sec" )
+    assert( Sessions.session_exists?(client_id1), 'check if session exists after 1 sec' )
+    assert( Sessions.session_exists?(client_id2), 'check if session exists after 1 sec' )
+    assert( Sessions.session_exists?(client_id3), 'check if session exists after 1 sec' )
 
     # check if session still exists after idle cleanup with touched sessions
     sleep 6
@@ -75,25 +75,25 @@ class SessionEnhancedTest < ActiveSupport::TestCase
     Sessions.touch(client_id2)
     Sessions.touch(client_id3)
     Sessions.destory_idle_sessions(5)
-    assert( Sessions.session_exists?(client_id1), "check if session exists after touch" )
-    assert( Sessions.session_exists?(client_id2), "check if session exists after touch" )
-    assert( Sessions.session_exists?(client_id3), "check if session exists after touch" )
+    assert( Sessions.session_exists?(client_id1), 'check if session exists after touch' )
+    assert( Sessions.session_exists?(client_id2), 'check if session exists after touch' )
+    assert( Sessions.session_exists?(client_id3), 'check if session exists after touch' )
 
     # check session data
     data = Sessions.get(client_id1)
-    assert( data[:meta], "check if meta exists" )
-    assert( data[:user], "check if user exists" )
-    assert_equal( data[:user]['id'], agent1.id, "check if user id is correct" )
+    assert( data[:meta], 'check if meta exists' )
+    assert( data[:user], 'check if user exists' )
+    assert_equal( data[:user]['id'], agent1.id, 'check if user id is correct' )
 
     data = Sessions.get(client_id2)
-    assert( data[:meta], "check if meta exists" )
-    assert( data[:user], "check if user exists" )
-    assert_equal( data[:user]['id'], agent2.id, "check if user id is correct" )
+    assert( data[:meta], 'check if meta exists' )
+    assert( data[:user], 'check if user exists' )
+    assert_equal( data[:user]['id'], agent2.id, 'check if user id is correct' )
 
     data = Sessions.get(client_id3)
-    assert( data[:meta], "check if meta exists" )
-    assert( data[:user], "check if user exists" )
-    assert_equal( data[:user]['id'], agent3.id, "check if user id is correct" )
+    assert( data[:meta], 'check if meta exists' )
+    assert( data[:user], 'check if user exists' )
+    assert_equal( data[:user]['id'], agent3.id, 'check if user id is correct' )
 
     # send data to one client
     Sessions.send( client_id1, { :msg => 'äöüß123' } )
@@ -150,25 +150,25 @@ class SessionEnhancedTest < ActiveSupport::TestCase
     #jobs.join
 
     # check client threads
-    assert( Sessions.thread_client_exists?(client_id1), "check if client is running" )
-    assert( Sessions.thread_client_exists?(client_id2), "check if client is running" )
-    assert( Sessions.thread_client_exists?(client_id3), "check if client is running" )
+    assert( Sessions.thread_client_exists?(client_id1), 'check if client is running' )
+    assert( Sessions.thread_client_exists?(client_id2), 'check if client is running' )
+    assert( Sessions.thread_client_exists?(client_id3), 'check if client is running' )
 
     # check if session still exists after idle cleanup
     sleep 6
     client_ids = Sessions.destory_idle_sessions(5)
 
     # check client sessions
-    assert( !Sessions.session_exists?(client_id1), "check if session is removed" )
-    assert( !Sessions.session_exists?(client_id2), "check if session is removed" )
-    assert( !Sessions.session_exists?(client_id3), "check if session is removed" )
+    assert( !Sessions.session_exists?(client_id1), 'check if session is removed' )
+    assert( !Sessions.session_exists?(client_id2), 'check if session is removed' )
+    assert( !Sessions.session_exists?(client_id3), 'check if session is removed' )
 
     sleep 6
 
     # check client threads
-    assert( !Sessions.thread_client_exists?(client_id1), "check if client is running" )
-    assert( !Sessions.thread_client_exists?(client_id2), "check if client is running" )
-    assert( !Sessions.thread_client_exists?(client_id3), "check if client is running" )
+    assert( !Sessions.thread_client_exists?(client_id1), 'check if client is running' )
+    assert( !Sessions.thread_client_exists?(client_id2), 'check if client is running' )
+    assert( !Sessions.thread_client_exists?(client_id3), 'check if client is running' )
 
     # exit jobs
     jobs.exit
@@ -227,9 +227,9 @@ class SessionEnhancedTest < ActiveSupport::TestCase
     Sessions.create( client_id2, agent2.attributes, { :type => 'ajax' } )
 
     # check if session exists
-    assert( Sessions.session_exists?(client_id1_0), "check if session exists" )
-    assert( Sessions.session_exists?(client_id1_1), "check if session exists" )
-    assert( Sessions.session_exists?(client_id2), "check if session exists" )
+    assert( Sessions.session_exists?(client_id1_0), 'check if session exists' )
+    assert( Sessions.session_exists?(client_id1_1), 'check if session exists' )
+    assert( Sessions.session_exists?(client_id2), 'check if session exists' )
     sleep 11
 
     # check collections
@@ -283,9 +283,9 @@ class SessionEnhancedTest < ActiveSupport::TestCase
     client_ids = Sessions.destory_idle_sessions(5)
 
     # check client sessions
-    assert( !Sessions.session_exists?(client_id1_0), "check if session is removed" )
-    assert( !Sessions.session_exists?(client_id1_1), "check if session is removed" )
-    assert( !Sessions.session_exists?(client_id2), "check if session is removed" )
+    assert( !Sessions.session_exists?(client_id1_0), 'check if session is removed' )
+    assert( !Sessions.session_exists?(client_id1_1), 'check if session is removed' )
+    assert( !Sessions.session_exists?(client_id2), 'check if session is removed' )
 
   end
 
diff --git a/test/unit/store_test.rb b/test/unit/store_test.rb
index 1b505aaea..82eee141a 100644
--- a/test/unit/store_test.rb
+++ b/test/unit/store_test.rb
@@ -59,7 +59,7 @@ class StoreTest < ActiveSupport::TestCase
     }
 
     success = Store::File.verify
-    assert success, "verify ok"
+    assert success, 'verify ok'
 
     Store::File.move( 'DB', 'File' )
 
@@ -85,7 +85,7 @@ class StoreTest < ActiveSupport::TestCase
     }
 
     success = Store::File.verify
-    assert success, "verify ok"
+    assert success, 'verify ok'
 
     Store::File.move( 'File', 'DB' )
 
diff --git a/test/unit/tag_test.rb b/test/unit/tag_test.rb
index 5c5945a07..8f16a9d3e 100644
--- a/test/unit/tag_test.rb
+++ b/test/unit/tag_test.rb
@@ -97,11 +97,11 @@ class TagTest < ActiveSupport::TestCase
       if test[:tag_add]
         tags    = test[:tag_add]
         success = Tag.tag_add( tags )
-        assert( success, "Tag.tag_add successful")
+        assert( success, 'Tag.tag_add successful')
       else
         tags    = test[:tag_remove]
         success = Tag.tag_remove( tags )
-        assert( success, "Tag.tag_remove successful")
+        assert( success, 'Tag.tag_remove successful')
       end
       list = Tag.tag_list( tags )
       test[:verify][:items].each {|key, value|
@@ -122,9 +122,9 @@ class TagTest < ActiveSupport::TestCase
         tags = test[:tag_remove]
       end
       success = Tag.tag_remove( tags )
-      assert( success, "Tag.tag_remove successful")
+      assert( success, 'Tag.tag_remove successful')
       list = Tag.tag_list( tags )
-      assert( !list.include?( tags[:item] ), "Tag entry destroyed")
+      assert( !list.include?( tags[:item] ), 'Tag entry destroyed')
     }
   end
 end
diff --git a/test/unit/ticket_customer_organization_update_test.rb b/test/unit/ticket_customer_organization_update_test.rb
index 09cb92053..8f1572574 100644
--- a/test/unit/ticket_customer_organization_update_test.rb
+++ b/test/unit/ticket_customer_organization_update_test.rb
@@ -52,7 +52,7 @@ class TicketCustomerOrganizationUpdateTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( customer1.id, ticket.customer.id )
     assert_equal( organization1.id, ticket.organization.id )
 
diff --git a/test/unit/ticket_notification_test.rb b/test/unit/ticket_notification_test.rb
index 968991cf5..bc2108ab9 100644
--- a/test/unit/ticket_notification_test.rb
+++ b/test/unit/ticket_notification_test.rb
@@ -83,7 +83,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
       :updated_by_id => customer.id,
       :created_by_id => customer.id,
     )
-    assert( ticket1, "ticket created - ticket notification simple" )
+    assert( ticket1, 'ticket created - ticket notification simple' )
 
     # execute ticket events
     Observer::Ticket::Notification.transaction
@@ -184,7 +184,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
     Observer::Ticket::Notification.transaction
     #puts Delayed::Job.all.inspect
     Delayed::Worker.new.work_off
-    assert( ticket2, "ticket created" )
+    assert( ticket2, 'ticket created' )
 
     # verify notifications to no one
     assert_equal( 0, notification_check(ticket2, agent1), ticket2.id )
@@ -251,7 +251,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
     Observer::Ticket::Notification.transaction
     #puts Delayed::Job.all.inspect
     Delayed::Worker.new.work_off
-    assert( ticket3, "ticket created" )
+    assert( ticket3, 'ticket created' )
 
     # verify notifications to agent1 and not to agent2
     assert_equal( 1, notification_check(ticket3, agent1), ticket3.id )
@@ -303,13 +303,13 @@ class TicketNotificationTest < ActiveSupport::TestCase
 
 
     delete = ticket1.destroy
-    assert( delete, "ticket1 destroy" )
+    assert( delete, 'ticket1 destroy' )
 
     delete = ticket2.destroy
-    assert( delete, "ticket2 destroy" )
+    assert( delete, 'ticket2 destroy' )
 
     delete = ticket3.destroy
-    assert( delete, "ticket3 destroy" )
+    assert( delete, 'ticket3 destroy' )
 
   end
 
@@ -338,7 +338,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
       :updated_by_id => customer.id,
       :created_by_id => customer.id,
     )
-    assert( ticket1, "ticket created" )
+    assert( ticket1, 'ticket created' )
 
     # execute ticket events
     Observer::Ticket::Notification.transaction
@@ -399,7 +399,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
       :updated_by_id => customer.id,
       :created_by_id => customer.id,
     )
-    assert( ticket1, "ticket created - ticket notification template" )
+    assert( ticket1, 'ticket created - ticket notification template' )
 
     bg = Observer::Ticket::Notification::BackgroundJob.new(
       :ticket_id  => ticket1.id,
@@ -407,7 +407,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
       :type       => 'update',
       :changes    => {
         'priority_id'  => [1, 2],
-        'pending_time' => [nil, Time.parse("2015-01-11 23:33:47 UTC")],
+        'pending_time' => [nil, Time.parse('2015-01-11 23:33:47 UTC')],
       },
     )
 
diff --git a/test/unit/ticket_ref_object_touch_test.rb b/test/unit/ticket_ref_object_touch_test.rb
index 93b98811e..fa090bacb 100644
--- a/test/unit/ticket_ref_object_touch_test.rb
+++ b/test/unit/ticket_ref_object_touch_test.rb
@@ -65,43 +65,43 @@ class TicketRefObjectTouchTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.customer.id, customer1.id  )
     assert_equal( ticket.organization.id, organization1.id  )
 
     # check if customer and organization has been touched
     customer1 = User.find(customer1.id)
     if customer1.updated_at > 2.second.ago
-      assert( true, "customer1.updated_at has been updated" )
+      assert( true, 'customer1.updated_at has been updated' )
     else
-      assert( false, "customer1.updated_at has not been updated" )
+      assert( false, 'customer1.updated_at has not been updated' )
     end
 
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( true, "organization1.updated_at has been updated" )
+      assert( true, 'organization1.updated_at has been updated' )
     else
-      assert( false, "organization1.updated_at has not been updated" )
+      assert( false, 'organization1.updated_at has not been updated' )
     end
 
     sleep 4
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
     # check if customer and organization has been touched
     customer1 = User.find(customer1.id)
     if customer1.updated_at > 2.second.ago
-      assert( true, "customer1.updated_at has been updated" )
+      assert( true, 'customer1.updated_at has been updated' )
     else
-      assert( false, "customer1.updated_at has not been updated" )
+      assert( false, 'customer1.updated_at has not been updated' )
     end
 
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( true, "organization1.updated_at has been updated" )
+      assert( true, 'organization1.updated_at has been updated' )
     else
-      assert( false, "organization1.updated_at has not been updated" )
+      assert( false, 'organization1.updated_at has not been updated' )
     end
   end
 
@@ -118,43 +118,43 @@ class TicketRefObjectTouchTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.customer.id, customer2.id  )
     assert_equal( ticket.organization, nil  )
 
     # check if customer and organization has been touched
     customer2 = User.find(customer2.id)
     if customer2.updated_at > 2.second.ago
-      assert( true, "customer2.updated_at has been updated" )
+      assert( true, 'customer2.updated_at has been updated' )
     else
-      assert( false, "customer2.updated_at has not been updated" )
+      assert( false, 'customer2.updated_at has not been updated' )
     end
 
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( false, "organization1.updated_at has been updated" )
+      assert( false, 'organization1.updated_at has been updated' )
     else
-      assert( true, "organization1.updated_at has not been updated" )
+      assert( true, 'organization1.updated_at has not been updated' )
     end
 
     sleep 3
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
     # check if customer and organization has been touched
     customer2 = User.find(customer2.id)
     if customer2.updated_at > 2.second.ago
-      assert( true, "customer2.updated_at has been updated" )
+      assert( true, 'customer2.updated_at has been updated' )
     else
-      assert( false, "customer2.updated_at has not been updated" )
+      assert( false, 'customer2.updated_at has not been updated' )
     end
 
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( false, "organization1.updated_at has been updated" )
+      assert( false, 'organization1.updated_at has been updated' )
     else
-      assert( true, "organization1.updated_at has not been updated" )
+      assert( true, 'organization1.updated_at has not been updated' )
     end
 
   end
diff --git a/test/unit/ticket_sla_test.rb b/test/unit/ticket_sla_test.rb
index 3bc302787..f014c00e9 100644
--- a/test/unit/ticket_sla_test.rb
+++ b/test/unit/ticket_sla_test.rb
@@ -6,9 +6,9 @@ class TicketSlaTest < ActiveSupport::TestCase
 
     # cleanup
     delete = Sla.destroy_all
-    assert( delete, "sla destroy_all" )
+    assert( delete, 'sla destroy_all' )
     delete = Ticket.destroy_all
-    assert( delete, "ticket destroy_all" )
+    assert( delete, 'ticket destroy_all' )
 
     ticket = Ticket.create(
       :title         => 'some title äöüß',
@@ -21,16 +21,16 @@ class TicketSlaTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.escalation_time, nil, 'ticket.escalation_time verify' )
 
     sla = Sla.create(
       :name => 'test sla 1',
       :condition => {},
       :data => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "8:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '8:00',
+        'end_of_workday'       => '18:00',
       },
       :first_response_time => 120,
       :update_time         => 180,
@@ -45,15 +45,15 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.update_time_escal_date.gmtime.to_s, '2013-03-21 12:30:00 UTC', 'ticket.update_time_escal_date verify 1' )
     assert_equal( ticket.close_time_escal_date.gmtime.to_s, '2013-03-21 13:30:00 UTC', 'ticket.close_time_escal_date verify 1' )
     delete = sla.destroy
-    assert( delete, "sla destroy 1" )
+    assert( delete, 'sla destroy 1' )
 
     sla = Sla.create(
       :name      => 'test sla 2',
-      :condition => { "tickets.priority_id" =>["1", "2", "3"] },
+      :condition => { 'tickets.priority_id' =>['1', '2', '3'] },
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "8:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '8:00',
+        'end_of_workday'       => '18:00',
       },
       :first_response_time => 60,
       :update_time         => 120,
@@ -213,7 +213,7 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_diff_in_min, -30, 'ticket.close_time_diff_in_min verify 9' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
     ticket = Ticket.create(
       :title         => 'some title äöüß',
@@ -226,7 +226,7 @@ class TicketSlaTest < ActiveSupport::TestCase
       :created_at    => '2013-03-28 23:49:00 UTC',
       :updated_at    => '2013-03-28 23:49:00 UTC',
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
 
     assert_equal( ticket.title, 'some title äöüß', 'ticket.title verify' )
     assert_equal( ticket.group.name, 'Users', 'ticket.group verify' )
@@ -284,7 +284,7 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time, nil, 'ticket.close_time verify - outbound' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
 
     ticket = Ticket.create(
@@ -298,7 +298,7 @@ class TicketSlaTest < ActiveSupport::TestCase
       :created_at    => '2013-03-28 23:49:00 UTC',
       :updated_at    => '2013-03-28 23:49:00 UTC',
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
 
     assert_equal( ticket.title, 'some title äöüß', 'ticket.title verify' )
     assert_equal( ticket.group.name, 'Users', 'ticket.group verify' )
@@ -328,19 +328,19 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time, nil, 'ticket.close_time verify - inbound' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
   end
 
   test 'ticket sla + timezone' do
 
     # cleanup
     delete = Sla.destroy_all
-    assert( delete, "sla destroy_all" )
+    assert( delete, 'sla destroy_all' )
     delete = Ticket.destroy_all
-    assert( delete, "ticket destroy_all" )
+    assert( delete, 'ticket destroy_all' )
 
     ticket = Ticket.create(
       :title         => 'some title äöüß',
@@ -353,7 +353,7 @@ class TicketSlaTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.escalation_time, nil, 'ticket.escalation_time verify' )
 
     # set sla's for timezone "Europe/Berlin" wintertime (+1), so UTC times are 8:00-17:00
@@ -361,9 +361,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :timezone            => 'Europe/Berlin',
       :first_response_time => 120,
@@ -380,10 +380,10 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_escal_date.gmtime.to_s, '2013-03-21 13:30:00 UTC', 'ticket.close_time_escal_date verify 1' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
     ticket = Ticket.create(
       :title         => 'some title äöüß',
       :group         => Group.lookup( :name => 'Users'),
@@ -395,7 +395,7 @@ class TicketSlaTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.escalation_time, nil, 'ticket.escalation_time verify' )
 
     # set sla's for timezone "Europe/Berlin" summertime (+2), so UTC times are 7:00-16:00
@@ -403,9 +403,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :timezone            => 'Europe/Berlin',
       :first_response_time => 120,
@@ -422,10 +422,10 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_escal_date.gmtime.to_s, '2013-10-21 13:30:00 UTC', 'ticket.close_time_escal_date verify 1' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     ticket = Ticket.create(
       :title         => 'some title äöüß',
@@ -438,7 +438,7 @@ class TicketSlaTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.escalation_time, nil, 'ticket.escalation_time verify' )
 
     # set sla's for timezone "Europe/Berlin" summertime (+2), so UTC times are 7:00-16:00
@@ -446,9 +446,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :timezone            => 'Europe/Berlin',
       :first_response_time => 120,
@@ -465,10 +465,10 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_escal_date.gmtime.to_s, '2013-10-21 11:00:00 UTC', 'ticket.close_time_escal_date verify 1' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
   end
 
@@ -550,9 +550,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :timezone            => 'Europe/Berlin',
       :first_response_time => 120,
@@ -572,10 +572,10 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_in_min, 150, 'ticket.close_time_in_min verify 3' )
     assert_equal( ticket.close_time_diff_in_min, 100, 'ticket.close_time_diff_in_min# verify 3' )
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
     # test Ticket created in state pending and closed without reopen or state change
     ticket = Ticket.create(
@@ -614,9 +614,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :first_response_time => 120,
       :update_time         => 180,
@@ -637,10 +637,10 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_diff_in_min, 240, 'ticket.close_time_diff_in_min# verify 3' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
 
     # test Ticket created in state pending, changed state to openen, back to pending and closed
@@ -709,9 +709,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :first_response_time => 120,
       :update_time         => 180,
@@ -732,10 +732,10 @@ class TicketSlaTest < ActiveSupport::TestCase
      assert_equal( ticket.close_time_diff_in_min, 210, 'ticket.close_time_diff_in_min# verify 3' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
     ### Test Ticket created in state pending, changed state to openen, back to pending and back to open then
     ### close ticket
@@ -819,9 +819,9 @@ class TicketSlaTest < ActiveSupport::TestCase
       :name      => 'test sla 1',
       :condition => {},
       :data      => {
-        "Mon"=>"Mon", "Tue"=>"Tue", "Wed"=>"Wed", "Thu"=>"Thu", "Fri"=>"Fri", "Sat"=>"Sat", "Sun"=>"Sun",
-        "beginning_of_workday" => "9:00",
-        "end_of_workday"       => "18:00",
+        'Mon'=>'Mon', 'Tue'=>'Tue', 'Wed'=>'Wed', 'Thu'=>'Thu', 'Fri'=>'Fri', 'Sat'=>'Sat', 'Sun'=>'Sun',
+        'beginning_of_workday' => '9:00',
+        'end_of_workday'       => '18:00',
       },
       :first_response_time => 120,
       :update_time         => 180,
@@ -842,10 +842,10 @@ class TicketSlaTest < ActiveSupport::TestCase
     assert_equal( ticket.close_time_diff_in_min, 180, 'ticket.close_time_diff_in_min# verify 3' )
 
     delete = sla.destroy
-    assert( delete, "sla destroy" )
+    assert( delete, 'sla destroy' )
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
   end
 end
\ No newline at end of file
diff --git a/test/unit/ticket_test.rb b/test/unit/ticket_test.rb
index 384e86d6d..ab42f493d 100644
--- a/test/unit/ticket_test.rb
+++ b/test/unit/ticket_test.rb
@@ -12,7 +12,7 @@ class TicketTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
 
     assert_equal( ticket.title, 'some title  äöüß', 'ticket.title verify' )
     assert_equal( ticket.group.name, 'Users', 'ticket.group verify' )
@@ -54,7 +54,7 @@ class TicketTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert_equal( article_note.subject, "some note", 'article_note.subject verify - inbound' )
+    assert_equal( article_note.subject, 'some note', 'article_note.subject verify - inbound' )
     assert_equal( article_note.body, "some\n message", 'article_note.body verify - inbound' )
 
     ticket = Ticket.find(ticket.id)
@@ -103,12 +103,12 @@ class TicketTest < ActiveSupport::TestCase
 
     # set pending time
     ticket.state_id     = Ticket::State.where(:name => 'pending reminder').first.id
-    ticket.pending_time = Time.parse("1977-10-27 22:00:00 +0000")
+    ticket.pending_time = Time.parse('1977-10-27 22:00:00 +0000')
     ticket.save
 
     ticket = Ticket.find(ticket.id)
     assert_equal( ticket.state.name, 'pending reminder', 'state verify' )
-    assert_equal( ticket.pending_time, Time.parse("1977-10-27 22:00:00 +0000"), 'pending_time verify' )
+    assert_equal( ticket.pending_time, Time.parse('1977-10-27 22:00:00 +0000'), 'pending_time verify' )
 
 
     # reset pending state, should also reset pending time
@@ -121,7 +121,7 @@ class TicketTest < ActiveSupport::TestCase
 
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
   end
 
 
diff --git a/test/unit/translation_test.rb b/test/unit/translation_test.rb
index 8ceb1c6e7..2f4db137d 100644
--- a/test/unit/translation_test.rb
+++ b/test/unit/translation_test.rb
@@ -28,7 +28,7 @@ class TranslationTest < ActiveSupport::TestCase
     ]
     tests.each { |test|
       result = Translation.translate( test[:locale], test[:string] )
-      assert_equal( result, test[:result], "verify result" )
+      assert_equal( result, test[:result], 'verify result' )
     }
   end
 end
\ No newline at end of file
diff --git a/test/unit/user_ref_object_touch_test.rb b/test/unit/user_ref_object_touch_test.rb
index ce819b340..8dc292193 100644
--- a/test/unit/user_ref_object_touch_test.rb
+++ b/test/unit/user_ref_object_touch_test.rb
@@ -65,7 +65,7 @@ class UserRefObjectTouchTest < ActiveSupport::TestCase
       :updated_by_id => 1,
       :created_by_id => 1,
     )
-    assert( ticket, "ticket created" )
+    assert( ticket, 'ticket created' )
     assert_equal( ticket.customer.id, customer1.id  )
     assert_equal( ticket.organization.id, organization1.id  )
 
@@ -77,9 +77,9 @@ class UserRefObjectTouchTest < ActiveSupport::TestCase
     # check if organization has been touched
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( true, "organization1.updated_at has been updated" )
+      assert( true, 'organization1.updated_at has been updated' )
     else
-      assert( false, "organization1.updated_at has not been updated" )
+      assert( false, 'organization1.updated_at has not been updated' )
     end
 
     sleep 4
@@ -90,27 +90,27 @@ class UserRefObjectTouchTest < ActiveSupport::TestCase
     # check if customer1, customer2 and organization has been touched
     customer1 = User.find(customer1.id)
     if customer1.updated_at > 2.second.ago
-      assert( true, "customer1.updated_at has been updated" )
+      assert( true, 'customer1.updated_at has been updated' )
     else
-      assert( false, "customer1.updated_at has not been updated" )
+      assert( false, 'customer1.updated_at has not been updated' )
     end
 
     customer2 = User.find(customer2.id)
     if customer2.updated_at > 2.second.ago
-      assert( true, "customer2.updated_at has been updated" )
+      assert( true, 'customer2.updated_at has been updated' )
     else
-      assert( false, "customer2.updated_at has not been updated" )
+      assert( false, 'customer2.updated_at has not been updated' )
     end
 
     organization1 = Organization.find(organization1.id)
     if organization1.updated_at > 2.second.ago
-      assert( true, "organization1.updated_at has been updated" )
+      assert( true, 'organization1.updated_at has been updated' )
     else
-      assert( false, "organization1.updated_at has not been updated" )
+      assert( false, 'organization1.updated_at has not been updated' )
     end
 
     delete = ticket.destroy
-    assert( delete, "ticket destroy" )
+    assert( delete, 'ticket destroy' )
 
   end
 end
\ No newline at end of file