Added import setting options.

app/assets/javascripts/app/controllers/settings.js.coffee

@@ -38,6 +38,19 @@ class Index extends App.ControllerLevel2
         nav:       '#settings/security',
       }
 
+    # import
+    if @type is 'import'
+      @menu = [
+        { name: 'Base',           'target': 'base',          controller: App.SettingsArea, params: { area: 'Import::Base' } },
+        { name: 'OTRS',           'target': 'otrs',          controller: App.SettingsArea, params: { area: 'Import::OTRS' } },
+      ] 
+      @page = {
+        title:     'Import',
+        head:      'Import',
+        sub_title: 'System'
+        nav:       '#settings/import',
+      }
+
     # ticket
     if @type is 'ticket'
       @menu = [
@@ -60,5 +73,6 @@ App.Config.set( 'settings/:type', Index, 'Routes' )
 
 App.Config.set( 'System', { prio: 1400, parent: '#settings', name: 'System', target: '#settings/system', role: ['Admin'] }, 'NavBar' )
 App.Config.set( 'Security', { prio: 1500, parent: '#settings', name: 'Security', target: '#settings/security', role: ['Admin'] }, 'NavBar' )
+App.Config.set( 'Import', { prio: 1550, parent: '#settings', name: 'Import', target: '#settings/import', role: ['Admin'] }, 'NavBar' )
 App.Config.set( 'Ticket', { prio: 1600, parent: '#settings', name: 'Ticket', target: '#settings/ticket', role: ['Admin'] }, 'NavBar' )
 App.Config.set( 'Object', { prio: 1700, parent: '#settings', name: 'Objects', target: '#settings/objects', role: ['Admin'] }, 'NavBar' )

db/seeds.rb

@@ -1021,7 +1021,7 @@ Setting.create_if_not_exists(
 Setting.create_if_not_exists(
   :title       => 'Import Mode',
   :name        => 'import_mode',
-  :area        => 'System::Import',
+  :area        => 'Import::Base',
   :description => 'Set system in import mode (disable some triggers).',
   :options     => {
     :form => [
@@ -1043,6 +1043,48 @@ Setting.create_if_not_exists(
   :frontend => true
 )
 
+Setting.create_if_not_exists(
+  :title       => 'Import Endpoint',
+  :name        => 'import_otrs_endpoint',
+  :area        => 'Import::OTRS',
+  :description => 'Defines OTRS endpoint to import users, ticket, ticket_states and articles.',
+  :options     => {
+    :form => [
+      {
+        :display  => '',
+        :null     => false,
+        :name     => 'import_otrs_endpoint', 
+        :tag      => 'input',
+      },
+    ],
+  },
+  :state => {
+    :value => 'http://otrs_host/otrs',
+  },
+  :frontend => true
+)
+Setting.create_if_not_exists(
+  :title       => 'Import Key',
+  :name        => 'import_otrs_endpoint_key',
+  :area        => 'Import::OTRS',
+  :description => 'Defines OTRS endpoint auth key.',
+  :options     => {
+    :form => [
+      {
+        :display  => '',
+        :null     => false,
+        :name     => 'import_otrs_endpoint_key', 
+        :tag      => 'input',
+      },
+    ],
+  },
+  :state => {
+    :value => '',
+  },
+  :frontend => true
+)
+
+
 email_address = EmailAddress.create_if_not_exists(
   :id             => 1,
   :realname       => 'Zammad',

lib/import/otrs.rb

@@ -1,9 +1,6 @@
 module Import::OTRS
-  @@url = 'http://vz109.demo.znuny.com/'
-  @@key = 'KFWUKfasdjuiU3424k212mALGJU3591KFE'
-
   def self.request(part)
-    url = @@url + part
+    url = Setting.get('import_otrs_endpoint') + '/' + part + ';Key=' + Setting.get('import_otrs_endpoint_key')
     puts 'GET:' + url
 #    response = Net::HTTP.get_response( URI.parse(url), { :use_ssl => true, :verify_mode => OpenSSL::SSL::VERIFY_NONE } )
     uri = URI.parse(url)
@@ -26,15 +23,15 @@ module Import::OTRS
   def self.start
     puts 'Start import...'
 
-    # set system in import mode
-    Setting.set('import_mode', true)
+#    # set system in import mode
+#    Setting.set('import_mode', true)
 
     # check if system is in import mode
     if !Setting.get('import_mode')
         raise "System is not in import mode!"
     end
 
-    response = request("/otrs/public.pl?Key=#{@@key};Action=Export")
+    response = request("public.pl?Action=Export")
     return if response.code.to_s != '200'
 
 #self.ticket('156115')
@@ -69,7 +66,7 @@ module Import::OTRS
   end
 
   def self.ticket(ticket_ids)
-    url = "/otrs/public.pl?Key=#{@@key};Action=Export;Type=Ticket;"
+    url = "public.pl?Action=Export;Type=Ticket;"
     ticket_ids.each {|ticket_id|
       url = url + "TicketID=#{CGI::escape ticket_id};"
     }
@@ -396,7 +393,7 @@ module Import::OTRS
   end
 
   def self.ticket_state
-    response = request( "/otrs/public.pl?Key=#{@@key};Action=Export;Type=State" )
+    response = request( "public.pl?Action=Export;Type=State" )
     return if response.code.to_s != '200'
 
     result = json(response)
@@ -451,7 +448,7 @@ module Import::OTRS
     }
   end
   def self.ticket_priority
-    response = request( "/otrs/public.pl?Key=#{@@key};Action=Export;Type=Priority" )
+    response = request( "public.pl?Action=Export;Type=Priority" )
     return if response.code.to_s != '200'
 
     result = json(response)
@@ -494,7 +491,7 @@ module Import::OTRS
     }
   end
   def self.ticket_group
-    response = request( "/otrs/public.pl?Key=#{@@key};Action=Export;Type=Queue" )
+    response = request( "public.pl?Action=Export;Type=Queue" )
     return if response.code.to_s != '200'
 
     result = json(response)
@@ -537,7 +534,7 @@ module Import::OTRS
     }
   end
   def self.user
-    response = request( "/otrs/public.pl?Key=#{@@key};Action=Export;Type=User" )
+    response = request( "public.pl?Action=Export;Type=User" )
     return if response.code.to_s != '200'
     result = json(response)
     map = {
@@ -601,7 +598,7 @@ module Import::OTRS
     while done == false
       sleep 2
       puts "Count=#{count};Offset=#{count}"
-      response = request( "/otrs/public.pl?Key=#{@@key};Action=Export;Type=Customer;Count=100;Offset=#{count}" )
+      response = request( "public.pl?Action=Export;Type=Customer;Count=100;Offset=#{count}" )
       count = count + 3000
       return if response.code.to_s != '200'
       result = json(response)