diff --git a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
index 814710ae0..51da9b8fc 100644
--- a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
@@ -500,7 +500,7 @@ class App.ControllerForm extends App.Controller
             time = new Date( Date.parse( param[key] ) )
             if time is 'Invalid Datetime'
               throw "Invalid Datetime #{param[key]}"
-            param[newKey] = time.toISOString().replace(/:\d\d\.\d\d\dZ$/, ':00Z')
+            param[newKey] = time.toISOString().replace(/:\d\d\.\d\d\dZ$/, ':00.000Z')
           catch err
             param[newKey] = "invalid #{param[key]}"
             console.log('ERR', err)
@@ -527,6 +527,32 @@ class App.ControllerForm extends App.Controller
     for key of inputSelectObject
       param[ key ] = inputSelectObject[ key ]
 
+    # data type conversion
+    for key of param
+
+      # get {business_hours}
+      if key.substr(0,16) is '{business_hours}'
+        newKey = key.substr(16, key.length)
+        if lookupForm.find("[data-name=\"#{newKey}\"]").hasClass('is-hidden')
+          param[newKey] = null
+        else if param[key]
+          newParams = {}
+          for day, value of param[key]
+            newParams[day] = {}
+            newParams[day].active = false
+            if value.active is 'true'
+              newParams[day].active = true
+            newParams[day].timeframes = []
+            if _.isArray(value.start)
+              for pos of value.start
+                newParams[day].timeframes.push [ value.start[pos], value.end[pos] ]
+            else
+              newParams[day].timeframes.push [ value.start, value.end ]
+          param[newKey] = newParams
+        else
+          param[newKey] = undefined
+        delete param[key]
+
     #App.Log.notice 'ControllerForm', 'formParam', form, param
     param
 
diff --git a/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee b/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee
index d14e42831..81b5fa95c 100644
--- a/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee
+++ b/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee
@@ -1,49 +1,55 @@
 class App.UiElement.business_hours
-  @render: (attribute, params) ->
+  @render: (attributeOrig) ->
+
+    attribute = _.clone(attributeOrig)
+    attribute.nameRaw = attribute.name
+    attribute.name = "{business_hours}#{attribute.name}"
 
     # Martin: our frontend doesn't create 24:00. 
     # you have to check second values ('till') for 00:00 
     # and convert them to 24:00
-    hours =
-      mon:
-        active: true
-        timeframes: [
-          ['09:00','17:00']
-        ]
-      tue:
-        active: true
-        timeframes: [
-          ['00:00','24:00']
-        ]
-      wed:
-        active: true
-        timeframes: [
-          ['09:00','17:00']
-        ]
-      thu:
-        active: true
-        timeframes: [
-          ['09:00','12:00']
-          ['13:00','17:00']
-        ]
-      fri:
-        active: true
-        timeframes: [
-          ['09:00','17:00']
-        ]
-      sat:
-        active: false
-        timeframes: [
-          ['10:00','14:00']
-        ]
-      sun:
-        active: false
-        timeframes: [
-          ['10:00','14:00']
-        ]
+    if !attribute.value
+      attribute.value =
+        mon:
+          active: true
+          timeframes: [
+            ['09:00','17:00']
+          ]
+        tue:
+          active: true
+          timeframes: [
+            ['00:00','22:00']
+          ]
+        wed:
+          active: true
+          timeframes: [
+            ['09:00','17:00']
+          ]
+        thu:
+          active: true
+          timeframes: [
+            ['09:00','12:00'],
+            ['13:00','17:00']
+          ]
+        fri:
+          active: true
+          timeframes: [
+            ['09:00','17:00']
+          ]
+        sat:
+          active: false
+          timeframes: [
+            ['10:00','14:00']
+          ]
+        sun:
+          active: false
+          timeframes: [
+            ['10:00','14:00']
+          ]
 
     businessHours = new App.BusinessHours
-      hours: hours
+      attribute: attribute
+      hours: attribute.value
 
     businessHours.render()
     businessHours.el
\ No newline at end of file
diff --git a/app/assets/javascripts/app/controllers/_ui_element/ticket_selector.js.coffee b/app/assets/javascripts/app/controllers/_ui_element/ticket_selector.js.coffee
index 99c55d157..c8b907fba 100644
--- a/app/assets/javascripts/app/controllers/_ui_element/ticket_selector.js.coffee
+++ b/app/assets/javascripts/app/controllers/_ui_element/ticket_selector.js.coffee
@@ -79,8 +79,8 @@ class App.UiElement.ticket_selector
       elementRow = $(e.target).closest('.js-filterElement')
 
       @rebuildAttributeSelectors(item, elementRow, groupAndAttribute)
-      @rebuildOperater(item, elementRow, groupAndAttribute, elements)
-      @buildValue(item, elementRow, groupAndAttribute, elements)
+      @rebuildOperater(item, elementRow, groupAndAttribute, elements, undefined, attribute)
+      @buildValue(item, elementRow, groupAndAttribute, elements, undefined, undefined, attribute)
     )
 
     # change operator
@@ -88,7 +88,7 @@ class App.UiElement.ticket_selector
       groupAndAttribute = $(e.target).find('.js-attributeSelector option:selected').attr('value')
       operator = $(e.target).find('option:selected').attr('value')
       elementRow = $(e.target).closest('.js-filterElement')
-      @buildValue(item, elementRow, groupAndAttribute, elements, undefined, operator)
+      @buildValue(item, elementRow, groupAndAttribute, elements, undefined, operator, attribute)
     )
 
     # build inital params
@@ -108,8 +108,8 @@ class App.UiElement.ticket_selector
         # clone, rebuild and append
         elementClone = elementFirst.clone(true)
         @rebuildAttributeSelectors(item, elementClone, groupAndAttribute)
-        @rebuildOperater(item, elementClone, groupAndAttribute, elements, operator)
-        @buildValue(item, elementClone, groupAndAttribute, elements, value, operator)
+        @rebuildOperater(item, elementClone, groupAndAttribute, elements, operator, attribute)
+        @buildValue(item, elementClone, groupAndAttribute, elements, value, operator, attribute)
         elementLast.after(elementClone)
 
       # remove first dummy row
@@ -169,10 +169,10 @@ class App.UiElement.ticket_selector
       ticket_ids: ticket_ids
     )
 
-  @buildValue: (elementFull, elementRow, groupAndAttribute, elements, value, operator) ->
+  @buildValue: (elementFull, elementRow, groupAndAttribute, elements, value, operator, attribute) ->
 
     # do nothing if item already exists
-    name = "condition::#{groupAndAttribute}::value"
+    name = "#{attribute.name}::#{groupAndAttribute}::value"
     return if elementRow.find("[name=\"#{name}\"]").get(0)
     return if elementRow.find("[data-name=\"#{name}\"]").get(0)
 
@@ -237,8 +237,8 @@ class App.UiElement.ticket_selector
     if groupAndAttribute
       elementRow.find('.js-attributeSelector select').val(groupAndAttribute)
 
-  @buildOperator: (elementFull, elementRow, groupAndAttribute, elements, current_operator) ->
-    selection = $("<select class=\"form-control\" name=\"condition::#{groupAndAttribute}::operator\"></select>")
+  @buildOperator: (elementFull, elementRow, groupAndAttribute, elements, current_operator, attribute) ->
+    selection = $("<select class=\"form-control\" name=\"#{attribute.name}::#{groupAndAttribute}::operator\"></select>")
 
     attributeConfig = elements[groupAndAttribute]
     if attributeConfig.operator
@@ -250,15 +250,15 @@ class App.UiElement.ticket_selector
         selection.append("<option value=\"#{operator}\" #{selected}>#{operatorName}</option>")
       selection
 
-  @rebuildOperater: (elementFull, elementRow, groupAndAttribute, elements, current_operator) ->
+  @rebuildOperater: (elementFull, elementRow, groupAndAttribute, elements, current_operator, attribute) ->
     return if !groupAndAttribute
 
     # do nothing if item already exists
-    name = "condition::#{groupAndAttribute}::operator"
+    name = "#{attribute.name}::#{groupAndAttribute}::operator"
     return if elementRow.find("[name=\"#{name}\"]").get(0)
 
     # render new operator
-    operator = @buildOperator(elementFull, elementRow, groupAndAttribute, elements, current_operator)
+    operator = @buildOperator(elementFull, elementRow, groupAndAttribute, elements, current_operator, attribute)
     elementRow.find('.js-operator select').replaceWith(operator)
 
   @humanText: (condition) ->
diff --git a/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee b/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee
index 13486b66c..75043ed29 100644
--- a/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee
+++ b/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee
@@ -24,6 +24,7 @@ class App.BusinessHours extends Spine.Controller
     @updateMaxTimeframes()
 
     html = App.view('generic/business_hours')
+      attribute: @attribute
       days: @days
       hours: @options.hours
       maxTimeframes: @maxTimeframes
@@ -71,7 +72,8 @@ class App.BusinessHours extends Spine.Controller
 
   validate: =>
     for day, hours of @options.hours
-      break if not hours.active
+      break if !hours.active
+      break if !hours.timeframes
 
       # edge case: full day
       if hours.timeframes[0][0] is '00:00' and hours.timeframes[hours.timeframes.length - 1][1] is '00:00'
diff --git a/app/assets/javascripts/app/views/generic/business_hours.jst.eco b/app/assets/javascripts/app/views/generic/business_hours.jst.eco
index a6333db92..58339a5d5 100644
--- a/app/assets/javascripts/app/views/generic/business_hours.jst.eco
+++ b/app/assets/javascripts/app/views/generic/business_hours.jst.eco
@@ -4,7 +4,7 @@
     <th style="text-align: center">
       <label class="day-name">
         <span class="checkbox-replacement checkbox-replacement--inline">
-          <input class="js-toggle-day" data-target="<%- id %>" type="checkbox"<%- ' checked' if @hours[id].active %>>
+          <input class="js-toggle-day" name="<%= @attribute.name %>::<%- id %>::active" value="true" data-target="<%- id %>" type="checkbox"<%- ' checked' if @hours[id].active %>>
           <%- @Icon('checkbox', 'icon-unchecked') %>
           <%- @Icon('checkbox-checked', 'icon-checked') %>
         </span>
@@ -19,9 +19,9 @@
       <% if @hours[id].timeframes[slot]: %>
       <td data-day="<%- id %>" data-slot="<%- slot %>" class="form-group day-time<%- ' is-active' if @hours[id].active %>">
         <label for="<%- id %>_start_time">from</label>
-        <input type="text" id="<%- id %>_start_time" value="<%- @hours[id].timeframes[slot][0] %>" data-day="<%- id %>" data-slot="<%- slot %>" data-i="0" class="form-control form-control--small time js-time">
+        <input type="text" id="<%- id %>_start_time" name="<%= @attribute.name %>::<%- id %>::start" value="<%- @hours[id].timeframes[slot][0] %>" data-day="<%- id %>" data-slot="<%- slot %>" data-i="0" class="form-control form-control--small time js-time">
         <label for="monday_end_time">till</label>
-        <input type="text" id="monday_end_time" value="<%- @hours[id].timeframes[slot][1] %>" data-day="<%- id %>" data-slot="<%- slot %>" data-i="1" class="form-control form-control--small time js-time">
+        <input type="text" id="monday_end_time" name="<%= @attribute.name %>::<%- id %>::end" value="<%- @hours[id].timeframes[slot][1] %>" data-day="<%- id %>" data-slot="<%- slot %>" data-i="1" class="form-control form-control--small time js-time">
       <% else: %>
       <td class="empty-cell">
       <% end %>
diff --git a/public/assets/tests/form-extended.js b/public/assets/tests/form-extended.js
index 7eb2e23ee..4113b3486 100644
--- a/public/assets/tests/form-extended.js
+++ b/public/assets/tests/form-extended.js
@@ -1,6 +1,6 @@
 
 // form
-test( "form simple checks", function() {
+test( 'form checks', function() {
 
   App.TicketPriority.refresh( [
     {
@@ -33,55 +33,254 @@ test( "form simple checks", function() {
     },
   ] )
 
-  // timeplan
   $('#forms').append('<hr><h1>form time check</h1><form id="form1"></form>')
 
   var el = $('#form1')
   var defaults = {
-    times: {
-      days:  ['mon', 'wed'],
-      hours: [2],
+    working_hours: {
+      mon: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      tue: {
+        active: true,
+        timeframes: [
+          ['00:00','22:00']
+        ]
+      },
+      wed: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      thu: {
+        active: true,
+        timeframes: [
+          ['09:00','12:00'],
+          ['13:00','17:00']
+        ]
+      },
+      fri: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      sat: {
+        active: false,
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      },
+      sun: {
+        active: false,
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      },
     },
+    first_response_time: 150,
+    solution_time: '',
+    update_time: 45,
     conditions: {
-      'tickets.title':       'some title',
-      'tickets.priority_id': [1,2,3],
+      'ticket.title': {
+        operator: 'contains',
+        value: 'some title',
+      },
+      'ticket.priority_id': {
+        operator: 'is',
+        value: [1,2,3],
+      },
+      'ticket.created_at': {
+        operator: 'before (absolute)',
+        value: '2015-09-20T03:41:00.000Z',
+      },
     },
     executions: {
-      'tickets.title':       'some title new',
-      'tickets.priority_id': 3,
+      'ticket.title': {
+        value: 'some title new',
+      },
+      'ticket.priority_id': {
+        value: 3,
+      },
     },
   }
   new App.ControllerForm({
     el:        el,
     model:     {
       configure_attributes: [
-        { name: 'times', display: 'Times', tag: 'timeplan', null: true, default: defaults['times'] },
-        { name: 'conditions', display: 'Conditions', tag: 'ticket_attribute_selection', null: true, default: defaults['conditions'] },
-        { name: 'executions', display: 'Executions', tag: 'ticket_attribute_set', null: true, default: defaults['executions'] },
+        { name: 'escalation_times', display: 'Times', tag: 'sla_times', null: true },
+        { name: 'working_hours',    display: 'Hours', tag: 'business_hours', null: true },
+        { name: 'conditions',       display: 'Conditions', tag: 'ticket_selector', null: true },
+        { name: 'executions',       display: 'Executions', tag: 'ticket_perform_action', null: true },
       ]
     },
+    params: defaults,
     autofocus: true
   });
-  deepEqual( el.find('[name="times::days"]').val(), ['mon', 'wed'], 'check times::days value')
-  equal( el.find('[name="times::hours"]').val(), 2, 'check times::hours value')
-  equal( el.find('[name="times::minutes"]').val(), null, 'check times::minutes value')
 
   var params = App.ControllerForm.params( el )
   var test_params = {
-    times: {
-      days:  ['mon', 'wed'],
-      hours: '2',
-    },
+    first_response_time: '150',
+    first_response_time_in_text: '02:30',
+    solution_time: '',
+    solution_time_in_text: '',
+    update_time: '45',
+    update_time_in_text: '00:45',
     conditions: {
-      'tickets.title':       'some title',
-      'tickets.priority_id': ['1','3'],
+      'ticket.title': {
+        operator: 'contains',
+        value: 'some title',
+      },
+      'ticket.priority_id': {
+        operator: 'is',
+        value: ['1', '3'],
+      },
+      'ticket.created_at': {
+        operator: 'before (absolute)',
+        value: '2015-09-20T03:41:00.000Z',
+      },
     },
     executions: {
-      'tickets.title':       'some title new',
-      'tickets.priority_id': '3',
+      'ticket.title': {
+        value: 'some title new',
+      },
+      'ticket.priority_id': {
+        value: '3',
+      },
+    },
+    working_hours: {
+      mon: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      tue: {
+        active: true,
+        timeframes: [
+          ['00:00','22:00']
+        ]
+      },
+      wed: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      thu: {
+        active: true,
+        timeframes: [
+          ['09:00','12:00'],
+          ['13:00','17:00']
+        ]
+      },
+      fri: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      sat: {
+        active: false,
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      },
+      sun: {
+        active: false,
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      },
     },
   }
   deepEqual( params, test_params, 'form param check' );
 
+  // change sla times
+  el.find('[name="first_response_time_in_text"]').val('0:30').trigger('blur')
+  el.find('#update_time').click()
+
+  // change selector
+  el.find('[name="conditions::ticket.priority_id::value"]').closest('.js-filterElement').find('.js-remove').click()
+  el.find('[name="executions::ticket.title::value"]').closest('.js-filterElement').find('.js-remove').click()
+
+  var params = App.ControllerForm.params( el )
+  var test_params = {
+    working_hours: {
+      mon: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      tue: {
+        active: true,
+        timeframes: [
+          ['00:00','22:00']
+        ]
+      },
+      wed: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      thu: {
+        active: true,
+        timeframes: [
+          ['09:00','12:00'],
+          ['13:00','17:00']
+        ]
+      },
+      fri: {
+        active: true,
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      },
+      sat: {
+        active: false,
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      },
+      sun: {
+        active: false,
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      },
+    },
+    first_response_time: '30',
+    first_response_time_in_text: '00:30',
+    solution_time: '',
+    solution_time_in_text: '',
+    update_time: '',
+    update_time_in_text: '',
+    conditions: {
+      'ticket.title': {
+        operator: 'contains',
+        value: 'some title',
+      },
+      'ticket.created_at': {
+        operator: 'before (absolute)',
+        value: '2015-09-20T03:41:00.000Z',
+      },
+    },
+    executions: {
+      'ticket.priority_id': {
+        value: '3',
+      },
+    },
+  }
+  deepEqual( params, test_params, 'form param check' );
+
+  //deepEqual( el.find('[name="times::days"]').val(), ['mon', 'wed'], 'check times::days value')
+  //equal( el.find('[name="times::hours"]').val(), 2, 'check times::hours value')
+  //equal( el.find('[name="times::minutes"]').val(), null, 'check times::minutes value')
 
 });
\ No newline at end of file
diff --git a/public/assets/tests/form.js b/public/assets/tests/form.js
index 0d33006f5..6a9034a79 100644
--- a/public/assets/tests/form.js
+++ b/public/assets/tests/form.js
@@ -685,14 +685,29 @@ test( "form postmaster filter", function() {
   var defaults = {
     input2: 'some name',
     match: {
-      from: 'some@address',
-      subject: 'some subject',
+      from: {
+        operator: 'contains',
+        value: 'some@address',
+      },
+      subject: {
+        operator: 'contains',
+        value: 'some subject',
+      },
     },
     set: {
-      'x-zammad-ticket-owner': 'owner',
-      'x-zammad-ticket-customer': 'customer',
-      'x-zammad-ticket-priority_id': 2,
-      'x-zammad-ticket-group_id': 1,
+      'x-zammad-ticket-customer': {
+        value: 'customer'
+      },
+      'x-zammad-ticket-group_id': {
+        value: '1'
+      },
+      'x-zammad-ticket-owner': {
+        value: 'owner',
+        value_completion: ''
+      },
+      'x-zammad-ticket-priority_id': {
+        value: '1'
+      }
     },
   }
   new App.ControllerForm({
@@ -709,35 +724,61 @@ test( "form postmaster filter", function() {
   });
   params = App.ControllerForm.params( el )
   test_params = {
-    input1: "some not used default",
-    input2: "some name",
+    input1: 'some not used default',
+    input2: 'some name',
     match: {
-      from: 'some@address',
-      subject: 'some subject',
+      from: {
+        operator: 'contains',
+        value: 'some@address'
+      },
+      subject: {
+        operator: 'contains',
+        value: 'some subject'
+      }
     },
     set: {
-      'x-zammad-ticket-owner': 'owner',
-      'x-zammad-ticket-customer': 'customer',
-      'x-zammad-ticket-priority_id': '2',
-      'x-zammad-ticket-group_id': '1',
+      'x-zammad-ticket-customer': {
+        value: 'customer'
+      },
+      'x-zammad-ticket-group_id': {
+        value: '1'
+      },
+      'x-zammad-ticket-owner': {
+        value: 'owner',
+        value_completion: ''
+      },
+      'x-zammad-ticket-priority_id': {
+        value: '1'
+      }
     },
   };
   deepEqual( params, test_params, 'form param check' );
-  el.find('[name="set::x-zammad-ticket-priority_id"]').closest('.form-group').find('.remove').click()
-  el.find('[name="set::x-zammad-ticket-customer"]').closest('.form-group').find('.remove').click()
+  el.find('[name="set::x-zammad-ticket-priority_id::value"]').closest('.js-filterElement').find('.js-remove').click()
+  el.find('[name="set::x-zammad-ticket-customer::value"]').closest('.js-filterElement').find('.js-remove').click()
   App.Delay.set( function() {
       test( "form param check after remove click", function() {
         params = App.ControllerForm.params( el )
         test_params = {
-          input1: "some not used default",
-          input2: "some name",
+          input1: 'some not used default',
+          input2: 'some name',
           match: {
-            from: 'some@address',
-            subject: 'some subject',
+            from: {
+              operator: 'contains',
+              value: 'some@address'
+            },
+            subject: {
+              operator: 'contains',
+              value: 'some subject'
+            }
           },
           set: {
-            'x-zammad-ticket-owner': 'owner',
-            'x-zammad-ticket-group_id': '1',
+            'x-zammad-ticket-owner': {
+              value: 'owner',
+              value_completion: ''
+            },
+            'x-zammad-ticket-group_id': {
+              value: '1'
+            },
           },
         };
         deepEqual( params, test_params, 'form param check' );
@@ -765,8 +806,8 @@ test( "form selector", function() {
     params: defaults,
   });
   test_params = {
-    input1: "some not used default33",
-    input2: "some name66",
+    input1: 'some not used default33',
+    input2: 'some name66',
   };
   params = App.ControllerForm.params( el )
   deepEqual( params, test_params, 'form param check via $("#form")' );