diff --git a/i18n/zammad.ar.po b/i18n/zammad.ar.po index a9147e11a..dbb43f416 100644 --- a/i18n/zammad.ar.po +++ b/i18n/zammad.ar.po @@ -39,7 +39,11 @@ msgid "FORMAT_DATETIME" msgstr "yyyy-mm-dd HH:MM" #: db/seeds/settings.rb -msgid "\"Database\" stores all attachments in the database (not recommended for storing large amounts of data). \"Filesystem\" stores the data in the filesystem. You can switch between the modules even on a system that is already in production without any loss of data." +msgid "" +"\"Database\" stores all attachments in the database (not recommended for " +"storing large amounts of data). \"Filesystem\" stores the data in the " +"filesystem. You can switch between the modules even on a system that is " +"already in production without any loss of data." msgstr "" #: app/assets/javascripts/app/views/telegram/bot_add.jst.eco @@ -57,6 +61,7 @@ msgid "%s Group" msgstr "" #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/otrs.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco msgid "%s Migration" @@ -91,10 +96,12 @@ msgid "%s Role" msgstr "" #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco msgid "%s Subdomain" msgstr "" #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco msgid "%s URL" msgstr "%s URL" @@ -136,6 +143,7 @@ msgid "%s created data privacy task to delete user id |%s|" msgstr "%s created data privacy task to delete user id |%s|" #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco msgid "%s credentials" msgstr "بيانات اعتماد%s" @@ -199,7 +207,7 @@ msgstr "قام %s بتحديث المؤسسة |%s|" #: app/assets/javascripts/app/models/role.coffee msgid "%s updated Role |%s|" -msgstr "%s تم تحديث الدور |%s| " +msgstr "%s تم تحديث الدور |%s|\t" #: app/assets/javascripts/app/models/ticket.coffee msgid "%s updated Ticket |%s|" @@ -221,11 +229,15 @@ msgid "%s user to %s user" msgstr "مستخدم %s لمستخدم %s" #: app/assets/javascripts/app/views/channel/email_account_overview.jst.eco -msgid "%s will only allow access via OAuth. Password-based access is no longer supported since %s." +msgid "" +"%s will only allow access via OAuth. Password-based access is no longer " +"supported since %s." msgstr "" #: app/assets/javascripts/app/views/channel/email_account_overview.jst.eco -msgid "%s will only allow access via OAuth. Password-based access will no longer be supported on %s." +msgid "" +"%s will only allow access via OAuth. Password-based access will no longer be " +"supported on %s." msgstr "" #: app/assets/javascripts/app/views/dashboard/stats/ticket_in_process.jst.eco @@ -237,11 +249,38 @@ msgid "%s% have been reopened" msgstr "%s% have been reopened" #: app/assets/javascripts/app/models/data_privacy_task.coffee -msgid "** Data Privacy **, helps you to delete and verify the removal of existing data of the system.\n\nIt can be used to delete tickets, organizations and users. The owner assignment will be unset in case the deleted user is an agent.\n\nData Privacy tasks will be executed every 10 minutes. The execution might take some additional time depending of the number of objects that should get deleted." -msgstr "** خصوصية البيانات ** ، تساعدك على حذف والتحقق من إزالة البيانات الموجودة في النظام. يمكن استخدامه لحذف التذاكر والمؤسسات والمستخدمين. لن يتم تعيين تعيين المالك في حالة كون المستخدم المحذوف وكيلًا. سيتم تنفيذ مهام خصوصية البيانات كل 10 دقائق. قد يستغرق التنفيذ بعض الوقت الإضافي بناءً على عدد العناصر التي يجب حذفها." +msgid "" +"** Data Privacy **, helps you to delete and verify the removal of existing " +"data of the system.\n" +"\n" +"It can be used to delete tickets, organizations and users. The owner " +"assignment will be unset in case the deleted user is an agent.\n" +"\n" +"Data Privacy tasks will be executed every 10 minutes. The execution might " +"take some additional time depending of the number of objects that should get " +"deleted." +msgstr "" +"** خصوصية البيانات ** ، تساعدك على حذف والتحقق من إزالة البيانات الموجودة في " +"النظام. يمكن استخدامه لحذف التذاكر والمؤسسات والمستخدمين. لن يتم تعيين تعيين " +"المالك في حالة كون المستخدم المحذوف وكيلًا. سيتم تنفيذ مهام خصوصية البيانات " +"كل 10 دقائق. قد يستغرق التنفيذ بعض الوقت الإضافي بناءً على عدد العناصر التي " +"يجب حذفها." #: app/assets/javascripts/app/models/sla.coffee -msgid "** Service Level Agreements **, abbreviated ** SLAs **, help you to meet certain customers' time-related responses. Thus, for example, you can say customers should always get a response from you after 8 hours at the latest. In the event of an imminent violation or a breach, Zammad will alert you to such events.\n\nIt can be ** response time ** (time between the creation of a ticket and the first reaction of an agent), ** update time ** (time between a customer's request and an agent's reaction) and ** solution time ** (time between creation and closing a ticket ) To be defined.\n\nAny violations are displayed in a separate view in the overviews. You can also configure ** e-mail notifications **." +msgid "" +"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet " +"certain customers' time-related responses. Thus, for example, you can say " +"customers should always get a response from you after 8 hours at the latest. " +"In the event of an imminent violation or a breach, Zammad will alert you to " +"such events.\n" +"\n" +"It can be ** response time ** (time between the creation of a ticket and the " +"first reaction of an agent), ** update time ** (time between a customer's " +"request and an agent's reaction) and ** solution time ** (time between " +"creation and closing a ticket ) To be defined.\n" +"\n" +"Any violations are displayed in a separate view in the overviews. You can " +"also configure ** e-mail notifications **." msgstr "" #: app/assets/javascripts/app/controllers/_plugin/keyboard_shortcuts.coffee @@ -301,7 +340,16 @@ msgid "4 weeks" msgstr "" #: app/assets/javascripts/app/models/calendar.coffee -msgid "A **calendar** is needed for calculation of escalation based on business hours and sending out escalation notifications..\n\nDefine a **\"standard\"** calendar which is valid system-wide. Only in the defined business hours the escalation notifications will be sent to your agents.\n\nDo you have customers with different business hours, you can create multiple calendars. Tickets are linked to calendars using **SLAs**." +msgid "" +"A **calendar** is needed for calculation of escalation based on business " +"hours and sending out escalation notifications..\n" +"\n" +"Define a **\"standard\"** calendar which is valid system-wide. Only in the " +"defined business hours the escalation notifications will be sent to your " +"agents.\n" +"\n" +"Do you have customers with different business hours, you can create multiple " +"calendars. Tickets are linked to calendars using **SLAs**." msgstr "" #: db/seeds/settings.rb @@ -309,7 +357,9 @@ msgid "A list of active import backends that get scheduled automatically." msgstr "" #: app/assets/javascripts/app/controllers/_plugin/session_taken_over.coffee -msgid "A new session was created with your account. This session will be stopped to prevent a conflict." +msgid "" +"A new session was created with your account. This session will be stopped to " +"prevent a conflict." msgstr "تم إنشاء جلسة جديدة مع حسابك. سيتم إيقاف هذه الجلسة لمنع الصراع." #: app/assets/javascripts/app/controllers/_plugin/maintenance.coffee @@ -325,20 +375,23 @@ msgid "A queue is required!" msgstr "" #: app/assets/javascripts/app/controllers/_integration/slack.coffee -msgid "A team communication tool for the 21st century. Compatible with tools like %s." +msgid "" +"A team communication tool for the 21st century. Compatible with tools like " +"%s." msgstr "أداة تواصل الفريق للقرن الحادي والعشرين. متوافق مع أدوات مثل٪ s. " #: app/assets/javascripts/app/views/dashboard/first_steps_test_ticket_finish.jst.eco -msgid "A test ticket has been created, you can find it in your overview \"%s\" %l." -msgstr "تم إنشاء تذكرة اختبار ، ويمكنك العثور عليها في النظرة العامة \"I% \"%s " +msgid "" +"A test ticket has been created, you can find it in your overview \"%s\" %l." +msgstr "" +"تم إنشاء تذكرة اختبار ، ويمكنك العثور عليها في النظرة العامة \"I% \"%s " #: app/assets/javascripts/app/controllers/_integration/cti.coffee msgid "A user is required!" msgstr "" #: app/assets/javascripts/app/controllers/api.coffee -#: app/assets/javascripts/app/views/api.jst.eco -#: db/seeds/permissions.rb +#: app/assets/javascripts/app/views/api.jst.eco db/seeds/permissions.rb msgid "API" msgstr "API" @@ -358,10 +411,6 @@ msgstr "" msgid "API Key" msgstr "" -#: app/assets/javascripts/app/views/integration/sipgate.jst.eco -msgid "API Password" -msgstr "" - #: db/seeds/settings.rb msgid "API Password Access" msgstr "" @@ -374,10 +423,6 @@ msgstr "" msgid "API Token Access" msgstr "" -#: app/assets/javascripts/app/views/integration/sipgate.jst.eco -msgid "API User" -msgstr "" - #: app/assets/javascripts/app/views/import/freshdesk.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco #: app/assets/javascripts/app/views/integration/github.jst.eco @@ -642,7 +687,9 @@ msgid "Advance to next ticket from overview" msgstr "" #: app/assets/javascripts/app/views/package.jst.eco -msgid "After installing, updating or uninstalling packages the following commands need to be executed on the server:" +msgid "" +"After installing, updating or uninstalling packages the following commands " +"need to be executed on the server:" msgstr "" #: app/assets/javascripts/app/views/session.jst.eco @@ -651,8 +698,7 @@ msgstr "عمر" #: app/assets/javascripts/app/views/popover/ticket.jst.eco #: app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco -#: db/seeds/roles.rb -#: db/seeds/ticket_article_senders.rb +#: db/seeds/roles.rb db/seeds/ticket_article_senders.rb msgid "Agent" msgstr "موظف" @@ -668,8 +714,7 @@ msgstr "" msgid "Agent idle timeout" msgstr "" -#: app/models/role.rb -#: app/models/user.rb +#: app/models/role.rb app/models/user.rb msgid "Agent limit exceeded, please check your account settings." msgstr "تم تجاوز حد الوكيل ، يرجى التحقق من إعدادات حسابك." @@ -732,7 +777,8 @@ msgid "Also notify via email" msgstr "أخطر أيضا عبر البريد الإلكتروني" #: db/seeds/settings.rb -msgid "Alternative FQDN for callbacks if you operate Zammad in internal network." +msgid "" +"Alternative FQDN for callbacks if you operate Zammad in internal network." msgstr "" #: app/helpers/knowledge_base_public_page_title_helper.rb @@ -926,8 +972,12 @@ msgstr "مهلة التعيين" #: app/assets/javascripts/app/models/group.coffee #: db/seeds/object_manager_attributes.rb -msgid "Assignment timeout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend." -msgstr "مهلة التعيين بالدقائق إذا كان الوكيل المعين لا يعمل عليه. سيتم عرض التذكرة على أنها غير أصيلة." +msgid "" +"Assignment timeout in minutes if assigned agent is not working on it. Ticket " +"will be shown as unassigend." +msgstr "" +"مهلة التعيين بالدقائق إذا كان الوكيل المعين لا يعمل عليه. سيتم عرض التذكرة " +"على أنها غير أصيلة." #: app/models/object_manager/attribute.rb msgid "At least one letters is needed" @@ -954,10 +1004,22 @@ msgstr "" msgid "Attachments" msgstr "المرفقات" +#: app/assets/javascripts/app/views/import/kayako.jst.eco +#, fuzzy +#| msgid "" +#| "Attention: These will be your login password after the import is " +#| "completed." +msgid "" +"Attention: These will also your login password after the import is completed." +msgstr "" +"تنبيه: ستكون هذه كلمة مرور تسجيل الدخول الخاصة بك بعد اكتمال الاستيراد." + #: app/assets/javascripts/app/views/import/freshdesk.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco -msgid "Attention: These will be your login password after the import is completed." -msgstr "تنبيه: ستكون هذه كلمة مرور تسجيل الدخول الخاصة بك بعد اكتمال الاستيراد." +msgid "" +"Attention: These will be your login password after the import is completed." +msgstr "" +"تنبيه: ستكون هذه كلمة مرور تسجيل الدخول الخاصة بك بعد اكتمال الاستيراد." #: db/seeds/settings.rb msgid "Attention: When creating a ticket an e-mail is sent." @@ -998,8 +1060,7 @@ msgstr "أغسطس" msgid "Authentication" msgstr "المصادقة" -#: app/controllers/import_otrs_controller.rb -#: lib/email_helper/probe.rb +#: app/controllers/import_otrs_controller.rb lib/email_helper/probe.rb msgid "Authentication failed!" msgstr "" @@ -1016,8 +1077,7 @@ msgid "Authentication not possible (not offered by the service)" msgstr "" #: app/controllers/application_controller/authenticates.rb -#: app/policies/pundit_policy.rb -#: lib/user_context.rb +#: app/policies/pundit_policy.rb lib/user_context.rb msgid "Authentication required" msgstr "" @@ -1059,12 +1119,20 @@ msgid "Automatic account link on initial logon" msgstr "رابط الحساب التلقائي عند تسجيل الدخول الأولي" #: app/assets/javascripts/app/controllers/_integration/clearbit.coffee -msgid "Automatically enrich your customers and organizations with fresh, up-to-date intel. Map data directly to object fields." -msgstr "إثراء عملائك ومؤسساتك تلقائيًا باستخدام معلومات حديثة ومحدثة. تعيين البيانات مباشرة إلى حقول الكائن." +msgid "" +"Automatically enrich your customers and organizations with fresh, up-to-date " +"intel. Map data directly to object fields." +msgstr "" +"إثراء عملائك ومؤسساتك تلقائيًا باستخدام معلومات حديثة ومحدثة. تعيين البيانات " +"مباشرة إلى حقول الكائن." #: app/assets/javascripts/app/controllers/_channel/chat.coffee -msgid "Automatically loads the chat.css file. If you want to use your own css, just set it to false." -msgstr "يقوم بتحميل ملف chat.css تلقائيًا. إذا كنت تريد استخدام css الخاصة بك ، فقم فقط بتعيينها على false." +msgid "" +"Automatically loads the chat.css file. If you want to use your own css, just " +"set it to false." +msgstr "" +"يقوم بتحميل ملف chat.css تلقائيًا. إذا كنت تريد استخدام css الخاصة بك ، فقم " +"فقط بتعيينها على false." #: app/assets/javascripts/app/views/channel/chat.jst.eco msgid "Automatically show chat" @@ -1119,9 +1187,12 @@ msgid "Background color" msgstr "لون الخلفية" #: app/assets/javascripts/app/controllers/import_freshdesk.coffee +#: app/assets/javascripts/app/controllers/import_kayako.coffee #: app/assets/javascripts/app/controllers/import_otrs.coffee #: app/assets/javascripts/app/controllers/import_zendesk.coffee -msgid "Background process did not start or has not finished! Please contact your support." +msgid "" +"Background process did not start or has not finished! Please contact your " +"support." msgstr "" #: app/models/report.rb @@ -1217,8 +1288,7 @@ msgid "Bots" msgstr "الروبوتات" #: app/assets/javascripts/app/controllers/_manage/branding.coffee -#: app/controllers/first_steps_controller.rb -#: db/seeds/permissions.rb +#: app/controllers/first_steps_controller.rb db/seeds/permissions.rb msgid "Branding" msgstr "العلامة التجارية" @@ -1235,7 +1305,6 @@ msgstr "" msgid "Bulk action executed!" msgstr "تم تنفيذ الإجراء المجمّع!" -#: app/assets/javascripts/app/controllers/ticket_overview.coffee #: app/assets/javascripts/app/controllers/widget/ticket_bulk_form.coffee msgid "Bulk action stopped %s!" msgstr "" @@ -1258,19 +1327,27 @@ msgid "Button for Single Sign On." msgstr "" #: db/seeds/settings.rb -msgid "By default the follow-up check is done via the subject of an email. With this setting you can add more fields for which the follow-up check will be executed." -msgstr "بشكل افتراضي ، يتم إجراء فحص المتابعة عبر موضوع البريد الإلكتروني. باستخدام هذا الإعداد ، يمكنك إضافة المزيد من الحقول التي سيتم تنفيذ فحص المتابعة لها." +msgid "" +"By default the follow-up check is done via the subject of an email. With " +"this setting you can add more fields for which the follow-up check will be " +"executed." +msgstr "" +"بشكل افتراضي ، يتم إجراء فحص المتابعة عبر موضوع البريد الإلكتروني. باستخدام " +"هذا الإعداد ، يمكنك إضافة المزيد من الحقول التي سيتم تنفيذ فحص المتابعة لها." #: app/assets/javascripts/app/controllers/_integration/idoit.coffee msgid "CMDB to document complex relations of your network components." msgstr "CMDB لتوثيق العلاقات المعقدة لمكونات الشبكة الخاصة بك." #: app/assets/javascripts/app/controllers/_channel/chat.coffee -msgid "CSS font-size with a unit like 12px, 1.5em. If left to undefined it inherits the font-size of the website." -msgstr "حجم الخط CSS مع وحدة مثل 12 بكسل ، 1.5em. إذا تُرك بدون تحديد ، فإنه يرث حجم الخط للموقع." +msgid "" +"CSS font-size with a unit like 12px, 1.5em. If left to undefined it inherits " +"the font-size of the website." +msgstr "" +"حجم الخط CSS مع وحدة مثل 12 بكسل ، 1.5em. إذا تُرك بدون تحديد ، فإنه يرث حجم " +"الخط للموقع." -#: app/assets/javascripts/app/controllers/cti.coffee -#: db/seeds/permissions.rb +#: app/assets/javascripts/app/controllers/cti.coffee db/seeds/permissions.rb msgid "CTI" msgstr "CTI" @@ -1289,8 +1366,7 @@ msgstr "" #: app/assets/javascripts/app/models/sla.coffee #: app/assets/javascripts/app/views/calendar/index.jst.eco #: app/assets/javascripts/app/views/profile/calendar_subscriptions.jst.eco -#: app/assets/javascripts/app/views/sla/index.jst.eco -#: db/seeds/permissions.rb +#: app/assets/javascripts/app/views/sla/index.jst.eco db/seeds/permissions.rb msgid "Calendar" msgstr "التقويم" @@ -1350,10 +1426,6 @@ msgstr "" msgid "Can't generate new ticket number!" msgstr "" -#: app/models/translation.rb -msgid "Can't import translation, source is missing" -msgstr "" - #: app/models/ticket.rb msgid "Can't merge ticket with it self!" msgstr "" @@ -1368,7 +1440,8 @@ msgstr "" #: app/assets/javascripts/app/controllers/_profile/password.coffee #: app/assets/javascripts/app/controllers/password_reset_verify.coffee -msgid "Can't update password, your new passwords do not match. Please try again!" +msgid "" +"Can't update password, your new passwords do not match. Please try again!" msgstr "" #: app/assets/javascripts/app/controllers/ticket_zoom/article_action/email_reply.coffee @@ -1407,6 +1480,10 @@ msgstr "" msgid "Cannot follow-up on a closed ticket. Please create a new ticket." msgstr "" +#: app/assets/javascripts/app/lib/app_post/html5_upload.coffee +msgid "Cannot upload file" +msgstr "" + #: app/assets/javascripts/app/controllers/knowledge_base/sidebar/categories.coffee msgid "Categories" msgstr "التصنيفات" @@ -1553,8 +1630,7 @@ msgstr "القنوات" #: app/assets/javascripts/app/controllers/_channel/chat.coffee #: app/assets/javascripts/app/controllers/chat.coffee #: app/assets/javascripts/app/views/channel/chat.jst.eco -#: app/controllers/first_steps_controller.rb -#: db/seeds/permissions.rb +#: app/controllers/first_steps_controller.rb db/seeds/permissions.rb msgid "Chat" msgstr "دردشة" @@ -1562,8 +1638,7 @@ msgstr "دردشة" msgid "Chat Title" msgstr "عنوان المحادثة" -#: public/assets/chat/chat-no-jquery.coffee -#: public/assets/chat/chat.coffee +#: public/assets/chat/chat-no-jquery.coffee public/assets/chat/chat.coffee msgid "Chat closed by %s" msgstr "" @@ -1910,13 +1985,11 @@ msgstr "" msgid "Connecting ..." msgstr "توصيل ..." -#: public/assets/chat/chat-no-jquery.coffee -#: public/assets/chat/chat.coffee +#: public/assets/chat/chat-no-jquery.coffee public/assets/chat/chat.coffee msgid "Connection lost" msgstr "" -#: public/assets/chat/chat-no-jquery.coffee -#: public/assets/chat/chat.coffee +#: public/assets/chat/chat-no-jquery.coffee public/assets/chat/chat.coffee msgid "Connection re-established" msgstr "" @@ -1926,8 +1999,7 @@ msgstr "" #: app/controllers/import_freshdesk_controller.rb #: app/controllers/import_otrs_controller.rb -#: app/controllers/import_zendesk_controller.rb -#: lib/email_helper/probe.rb +#: app/controllers/import_zendesk_controller.rb lib/email_helper/probe.rb msgid "Connection refused!" msgstr "" @@ -1939,7 +2011,6 @@ msgstr "نجح اختبار الاتصال " #: app/assets/javascripts/app/models/knowledge_base_answer.coffee #: app/assets/javascripts/app/models/text_module.coffee #: app/assets/javascripts/app/views/integration/placetel.jst.eco -#: app/assets/javascripts/app/views/integration/sipgate.jst.eco msgid "Content" msgstr "المحتوى" @@ -2009,7 +2080,10 @@ msgstr "" #: app/assets/javascripts/app/controllers/core_workflow.coffee #: app/assets/javascripts/app/models/core_workflow.coffee -msgid "Core Workflows are actions or constraints on selections in forms. Depending on an action, it is possible to hide or restrict fields or to change the obligation to fill them in." +msgid "" +"Core Workflows are actions or constraints on selections in forms. Depending " +"on an action, it is possible to hide or restrict fields or to change the " +"obligation to fill them in." msgstr "" #: app/assets/javascripts/app/views/knowledge_base/new_modal.coffee @@ -2078,7 +2152,28 @@ msgid "Create Text Modules" msgstr "إنشاء وحدات نصية" #: app/assets/javascripts/app/models/text_module.coffee -msgid "Create Text Modules to **spend less time writing responses**. Text Modules can include smart variables like the users name or email address.\n\nExamples of snippets are:\n\n* Hello Mrs. #{ticket.customer.lastname},\n* Hello Mr. #{ticket.customer.lastname},\n* Hello #{ticket.customer.firstname},\n* My Name is #{user.firstname},\n\nOf course you can also use multi line snippets.\n\nAvailable objects are:\n* ticket (e. g. ticket.state, ticket.group)\n* ticket.customer (e. g. ticket.customer.firstname, ticket.customer.lastname)\n* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n* ticket.organization (e. g. ticket.organization.name)\n* user (e. g. user.firstname, user.email)\n\nTo select placeholders from a list, just enter \"::\".\n" +msgid "" +"Create Text Modules to **spend less time writing responses**. Text Modules " +"can include smart variables like the users name or email address.\n" +"\n" +"Examples of snippets are:\n" +"\n" +"* Hello Mrs. #{ticket.customer.lastname},\n" +"* Hello Mr. #{ticket.customer.lastname},\n" +"* Hello #{ticket.customer.firstname},\n" +"* My Name is #{user.firstname},\n" +"\n" +"Of course you can also use multi line snippets.\n" +"\n" +"Available objects are:\n" +"* ticket (e. g. ticket.state, ticket.group)\n" +"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer." +"lastname)\n" +"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n" +"* ticket.organization (e. g. ticket.organization.name)\n" +"* user (e. g. user.firstname, user.email)\n" +"\n" +"To select placeholders from a list, just enter \"::\".\n" msgstr "" #: app/controllers/first_steps_controller.rb @@ -2115,7 +2210,8 @@ msgid "Create organizations automatically if record has one." msgstr "قم بإنشاء المؤسسات تلقائيًا إذا كان السجل يحتوي على واحدة. " #: app/assets/javascripts/app/models/sla.coffee -msgid "Create rules that single out the tickets for the Service Level Agreement." +msgid "" +"Create rules that single out the tickets for the Service Level Agreement." msgstr "إنشاء قواعد تحدد التذاكر لاتفاقية مستوى الخدمة." #: app/assets/javascripts/app/views/customer_not_ticket_exists.jst.eco @@ -2215,7 +2311,9 @@ msgid "Current user has no permission to use 'From'/'X-On-Behalf-Of'!" msgstr "" #: app/assets/javascripts/app/controllers/ticket_overview.coffee -msgid "Currently no overview is assigned to your roles. Please contact your administrator." +msgid "" +"Currently no overview is assigned to your roles. Please contact your " +"administrator." msgstr "" #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee @@ -2248,10 +2346,8 @@ msgstr "" #: app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco #: app/assets/javascripts/app/views/time_accounting/index.jst.eco #: app/controllers/time_accountings_controller.rb -#: db/seeds/object_manager_attributes.rb -#: db/seeds/roles.rb -#: db/seeds/ticket_article_senders.rb -#: lib/excel_sheet/ticket.rb +#: db/seeds/object_manager_attributes.rb db/seeds/roles.rb +#: db/seeds/ticket_article_senders.rb lib/excel_sheet/ticket.rb msgid "Customer" msgstr "الزبون" @@ -2265,8 +2361,11 @@ msgid "Customer selection based on sender and receiver list" msgstr "اختيار العملاء على أساس قائمة المرسل والمستقبل" #: app/assets/javascripts/app/views/data_privacy/preview.jst.eco -msgid "Customer tickets of the user will get deleted on execution of the task. No rollback possible." -msgstr "سيتم حذف تذاكر العميل الخاصة بالمستخدم عند تنفيذ المهمة. لا يمكن التراجع. " +msgid "" +"Customer tickets of the user will get deleted on execution of the task. No " +"rollback possible." +msgstr "" +"سيتم حذف تذاكر العميل الخاصة بالمستخدم عند تنفيذ المهمة. لا يمكن التراجع. " #: app/assets/javascripts/app/models/organization.coffee #: db/seeds/object_manager_attributes.rb @@ -2385,22 +2484,12 @@ msgstr "افتراضي عند الاشتراك" msgid "Default calendar tickets subscriptions" msgstr "" -#: app/assets/javascripts/app/views/integration/placetel.jst.eco -#: app/assets/javascripts/app/views/integration/sipgate.jst.eco -msgid "Default caller id" -msgstr "معرف المتصل الافتراضي" - #: app/assets/javascripts/app/views/integration/cti.jst.eco #: app/assets/javascripts/app/views/integration/placetel.jst.eco #: app/assets/javascripts/app/views/integration/sipgate.jst.eco msgid "Default caller id for outbound calls." msgstr "معرف المتصل الافتراضي للمكالمات الصادرة." -#: app/assets/javascripts/app/views/integration/placetel.jst.eco -#: app/assets/javascripts/app/views/integration/sipgate.jst.eco -msgid "Default caller id." -msgstr "معرف المتصل الافتراضي." - #: app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee msgid "Default time Diff (hours)" msgstr "" @@ -2419,7 +2508,9 @@ msgstr "الرؤية الافتراضية لملاحظة جديدة." #: app/assets/javascripts/app/views/settings/ticket_auto_assignment.jst.eco #: db/seeds/settings.rb -msgid "Define an exception of \"automatic assignment\" for certain users (e.g. executives)." +msgid "" +"Define an exception of \"automatic assignment\" for certain users (e.g. " +"executives)." msgstr "حدد استثناء \"التعيين التلقائي\" لبعض المستخدمين (مثل التنفيذيين)." #: db/seeds/settings.rb @@ -2435,11 +2526,15 @@ msgid "Define pipeline name for Elasticsearch." msgstr "" #: db/seeds/settings.rb -msgid "Define postmaster filter to check if email is a own created notification email, then ignore it to prevent email loops." +msgid "" +"Define postmaster filter to check if email is a own created notification " +"email, then ignore it to prevent email loops." msgstr "" #: db/seeds/settings.rb -msgid "Define postmaster filter to check if follow-ups get created (based on admin settings)." +msgid "" +"Define postmaster filter to check if follow-ups get created (based on admin " +"settings)." msgstr "" #: db/seeds/settings.rb @@ -2467,7 +2562,8 @@ msgid "Defines Freshdesk endpoint authentication key." msgstr "" #: db/seeds/settings.rb -msgid "Defines Freshdesk endpoint to import users, ticket, states and articles." +msgid "" +"Defines Freshdesk endpoint to import users, ticket, states and articles." msgstr "" #: db/seeds/settings.rb @@ -2479,7 +2575,23 @@ msgid "Defines HTTP basic auth user of Elasticsearch." msgstr "" #: db/seeds/settings.rb -msgid "Defines HTTP basic authentication user (only if OTRS is protected via HTTP basic auth)." +msgid "" +"Defines HTTP basic authentication user (only if OTRS is protected via HTTP " +"basic auth)." +msgstr "" + +#: db/seeds/settings.rb +msgid "Defines Kayako endpoint authentication password." +msgstr "" + +#: db/seeds/settings.rb +#, fuzzy +#| msgid "Defines the sender of email notifications." +msgid "Defines Kayako endpoint authentication user." +msgstr "يحدد مرسل إخطارات البريد الإلكتروني." + +#: db/seeds/settings.rb +msgid "Defines Kayako endpoint to import users, ticket, states and articles." msgstr "" #: db/seeds/settings.rb @@ -2515,19 +2627,31 @@ msgid "Defines endpoint of Elasticsearch." msgstr "" #: db/seeds/settings.rb -msgid "Defines groups for which a customer can create tickets via web interface. \"-\" means all groups are available." -msgstr "يحدد المجموعات التي يمكن للعميل إنشاء تذاكر لها عبر واجهة الويب. \"-\" تعني أن جميع المجموعات متاحة." +msgid "" +"Defines groups for which a customer can create tickets via web interface. \"-" +"\" means all groups are available." +msgstr "" +"يحدد المجموعات التي يمكن للعميل إنشاء تذاكر لها عبر واجهة الويب. \"-\" تعني " +"أن جميع المجموعات متاحة." #: db/seeds/settings.rb -msgid "Defines how the From field of emails (sent from answers and email tickets) should look like." -msgstr "يحدد كيف يجب أن يبدو حقل \"من\" للرسائل الإلكترونية (المرسلة من الإجابات وتذاكر البريد الإلكتروني)." +msgid "" +"Defines how the From field of emails (sent from answers and email tickets) " +"should look like." +msgstr "" +"يحدد كيف يجب أن يبدو حقل \"من\" للرسائل الإلكترونية (المرسلة من الإجابات " +"وتذاكر البريد الإلكتروني)." #: db/seeds/settings.rb -msgid "Defines how to reach websocket server. \"websocket\" is default on production, \"websocketPort\" is for CI" +msgid "" +"Defines how to reach websocket server. \"websocket\" is default on " +"production, \"websocketPort\" is for CI" msgstr "" #: db/seeds/settings.rb -msgid "Defines http basic authentication password (only if OTRS is protected via http basic auth)." +msgid "" +"Defines http basic authentication password (only if OTRS is protected via " +"http basic auth)." msgstr "" #: db/seeds/settings.rb @@ -2583,7 +2707,9 @@ msgid "Defines if a customer can create tickets via the web interface." msgstr "يحدد ما إذا كان يمكن للعميل إنشاء تذاكر عبر واجهة الويب." #: db/seeds/settings.rb -msgid "Defines if application is in developer mode (useful for developer, all users have the same password, password reset will work without email delivery)." +msgid "" +"Defines if application is in developer mode (useful for developer, all users " +"have the same password, password reset will work without email delivery)." msgstr "" #: db/seeds/settings.rb @@ -2611,15 +2737,19 @@ msgid "Defines if sipgate.io (http://www.sipgate.io) is enabled or not." msgstr "" #: db/seeds/settings.rb -msgid "Defines if the GitHub (http://www.github.com) integration is enabled or not." +msgid "" +"Defines if the GitHub (http://www.github.com) integration is enabled or not." msgstr "" #: db/seeds/settings.rb -msgid "Defines if the GitLab (http://www.gitlab.com) integration is enabled or not." +msgid "" +"Defines if the GitLab (http://www.gitlab.com) integration is enabled or not." msgstr "" #: db/seeds/settings.rb -msgid "Defines if the core workflow communication should run over ajax instead of websockets." +msgid "" +"Defines if the core workflow communication should run over ajax instead of " +"websockets." msgstr "" #: db/seeds/settings.rb @@ -2651,7 +2781,9 @@ msgid "Defines postmaster filter for filters managed via admin interface." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to check if email has been created by Zammad itself and will set the article sender." +msgid "" +"Defines postmaster filter to check if email has been created by Zammad " +"itself and will set the article sender." msgstr "" #: db/seeds/settings.rb @@ -2659,35 +2791,48 @@ msgid "Defines postmaster filter to handle secure mailing." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify auto responses to prevent auto replies from Zammad." +msgid "" +"Defines postmaster filter to identify auto responses to prevent auto replies " +"from Zammad." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify follow-up ticket for merged tickets." +msgid "" +"Defines postmaster filter to identify follow-up ticket for merged tickets." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify follow-ups (based on admin settings)." +msgid "" +"Defines postmaster filter to identify follow-ups (based on admin settings)." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify jira mails for correct follow-ups." +msgid "" +"Defines postmaster filter to identify jira mails for correct follow-ups." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify out-of-office emails for follow-up detection and keeping current ticket state." +msgid "" +"Defines postmaster filter to identify out-of-office emails for follow-up " +"detection and keeping current ticket state." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify postmaster bounced - disable sending notification on permanent deleivery failed." +msgid "" +"Defines postmaster filter to identify postmaster bounced - disable sending " +"notification on permanent deleivery failed." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify postmaster bounced - reopen ticket on permanent temporary failed." +msgid "" +"Defines postmaster filter to identify postmaster bounced - reopen ticket on " +"permanent temporary failed." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify postmaster bounced - to handle it as follow-up of the original ticket." +msgid "" +"Defines postmaster filter to identify postmaster bounced - to handle it as " +"follow-up of the original ticket." msgstr "" #: db/seeds/settings.rb @@ -2695,31 +2840,42 @@ msgid "Defines postmaster filter to identify sender user." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to identify service now mails for correct follow-ups." +msgid "" +"Defines postmaster filter to identify service now mails for correct follow-" +"ups." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to manage Icinga (http://www.icinga.org) emails." +msgid "" +"Defines postmaster filter to manage Icinga (http://www.icinga.org) emails." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to manage Monit (https://mmonit.com/monit/) emails." +msgid "" +"Defines postmaster filter to manage Monit (https://mmonit.com/monit/) emails." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to manage Nagios (http://www.nagios.org) emails." +msgid "" +"Defines postmaster filter to manage Nagios (http://www.nagios.org) emails." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to remove X-Zammad headers from not trusted sources." +msgid "" +"Defines postmaster filter to remove X-Zammad headers from not trusted " +"sources." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to set the owner (based on group follow up assignment)." +msgid "" +"Defines postmaster filter to set the owner (based on group follow up " +"assignment)." msgstr "" #: db/seeds/settings.rb -msgid "Defines postmaster filter to set the sender/from of emails based on reply-to header." +msgid "" +"Defines postmaster filter to set the sender/from of emails based on reply-to " +"header." msgstr "" #: db/seeds/settings.rb @@ -2767,16 +2923,28 @@ msgid "Defines the S/MIME config." msgstr "" #: db/seeds/settings.rb -msgid "Defines the backend for geo IP lookups. Shows also location of an IP address if an IP address is shown." -msgstr "يحدد الواجهة الخلفية لعمليات البحث عن عناوين IP الجغرافية. يعرض أيضًا موقع عنوان IP إذا تم عرض عنوان IP." +msgid "" +"Defines the backend for geo IP lookups. Shows also location of an IP address " +"if an IP address is shown." +msgstr "" +"يحدد الواجهة الخلفية لعمليات البحث عن عناوين IP الجغرافية. يعرض أيضًا موقع " +"عنوان IP إذا تم عرض عنوان IP." #: db/seeds/settings.rb -msgid "Defines the backend for geo calendar lookups. Used for initial calendar succession." -msgstr "يحدد الواجهة الخلفية لعمليات البحث في التقويم الجغرافي. تستخدم لخلافة التقويم الأولية." +msgid "" +"Defines the backend for geo calendar lookups. Used for initial calendar " +"succession." +msgstr "" +"يحدد الواجهة الخلفية لعمليات البحث في التقويم الجغرافي. تستخدم لخلافة " +"التقويم الأولية." #: db/seeds/settings.rb -msgid "Defines the backend for geo location lookups to store geo locations for addresses." -msgstr "يحدد الواجهة الخلفية لعمليات البحث عن الموقع الجغرافي لتخزين المواقع الجغرافية للعناوين." +msgid "" +"Defines the backend for geo location lookups to store geo locations for " +"addresses." +msgstr "" +"يحدد الواجهة الخلفية لعمليات البحث عن الموقع الجغرافي لتخزين المواقع " +"الجغرافية للعناوين." #: db/seeds/settings.rb msgid "Defines the backend for user and organization image lookups." @@ -2795,8 +2963,14 @@ msgid "Defines the default screen." msgstr "" #: db/seeds/settings.rb -msgid "Defines the fully qualified domain name of the system. This setting is used as a variable, #{setting.fqdn} which is found in all forms of messaging used by the application, to build links to the tickets within your system." -msgstr "يحدد اسم المجال المؤهل بالكامل للنظام. يتم استخدام هذا الإعداد كمتغير ، # {setting.fqdn} والذي يتم العثور عليه في جميع أشكال الرسائل التي يستخدمها التطبيق ، لإنشاء روابط للتذاكر داخل نظامك." +msgid "" +"Defines the fully qualified domain name of the system. This setting is used " +"as a variable, #{setting.fqdn} which is found in all forms of messaging used " +"by the application, to build links to the tickets within your system." +msgstr "" +"يحدد اسم المجال المؤهل بالكامل للنظام. يتم استخدام هذا الإعداد كمتغير ، # " +"{setting.fqdn} والذي يتم العثور عليه في جميع أشكال الرسائل التي يستخدمها " +"التطبيق ، لإنشاء روابط للتذاكر داخل نظامك." #: db/seeds/settings.rb msgid "Defines the group of created tickets." @@ -2823,15 +2997,21 @@ msgid "Defines the logo of the application, shown in the web interface." msgstr "يحدد شعار التطبيق ، الموضح في واجهة الويب." #: db/seeds/settings.rb -msgid "Defines the name of the application, shown in the web interface, tabs and title bar of the web browser." -msgstr "يحدد اسم التطبيق ، الظاهر في واجهة الويب ، علامات التبويب وشريط العنوان في متصفح الويب." +msgid "" +"Defines the name of the application, shown in the web interface, tabs and " +"title bar of the web browser." +msgstr "" +"يحدد اسم التطبيق ، الظاهر في واجهة الويب ، علامات التبويب وشريط العنوان في " +"متصفح الويب." #: db/seeds/settings.rb msgid "Defines the port of the websocket server." msgstr "" #: db/seeds/settings.rb -msgid "Defines the postmaster filter which set the article internal if a forwarded, replied or sent email also exists with the article internal received." +msgid "" +"Defines the postmaster filter which set the article internal if a forwarded, " +"replied or sent email also exists with the article internal received." msgstr "" #: db/seeds/settings.rb @@ -2839,7 +3019,9 @@ msgid "Defines the random application secret." msgstr "" #: db/seeds/settings.rb -msgid "Defines the range in seconds of customer activity to trigger the user profile dialog on call." +msgid "" +"Defines the range in seconds of customer activity to trigger the user " +"profile dialog on call." msgstr "" #: db/seeds/settings.rb @@ -2863,11 +3045,17 @@ msgid "Defines the sender of email notifications." msgstr "يحدد مرسل إخطارات البريد الإلكتروني." #: db/seeds/settings.rb -msgid "Defines the separator between the agent's real name and the given group email address." -msgstr "يحدد الفاصل بين الاسم الحقيقي للوكيل وعنوان البريد الإلكتروني للمجموعة المحددة." +msgid "" +"Defines the separator between the agent's real name and the given group " +"email address." +msgstr "" +"يحدد الفاصل بين الاسم الحقيقي للوكيل وعنوان البريد الإلكتروني للمجموعة " +"المحددة." #: db/seeds/settings.rb -msgid "Defines the session timeout for inactivity of users. Based on the assigned permissions the highest timeout value will be used, otherwise the default." +msgid "" +"Defines the session timeout for inactivity of users. Based on the assigned " +"permissions the highest timeout value will be used, otherwise the default." msgstr "" #: db/seeds/settings.rb @@ -2891,15 +3079,22 @@ msgid "Defines the system default timezone." msgstr "يحدد المنطقة الزمنية الافتراضية للنظام. " #: db/seeds/settings.rb -msgid "Defines the system identifier. Every ticket number contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of Zammad)." -msgstr "يحدد معرف النظام. يحتوي كل رقم تذكرة على هذا المعرف. هذا يضمن أن التذاكر التي تنتمي إلى نظامك فقط ستتم معالجتها كمتابعة (مفيدة عند التواصل بين حالتين من زمماد)." +msgid "" +"Defines the system identifier. Every ticket number contains this ID. This " +"ensures that only tickets which belong to your system will be processed as " +"follow-ups (useful when communicating between two instances of Zammad)." +msgstr "" +"يحدد معرف النظام. يحتوي كل رقم تذكرة على هذا المعرف. هذا يضمن أن التذاكر " +"التي تنتمي إلى نظامك فقط ستتم معالجتها كمتابعة (مفيدة عند التواصل بين حالتين " +"من زمماد)." #: db/seeds/settings.rb msgid "Defines the tab behaviour after a ticket action." msgstr "" #: db/seeds/settings.rb -msgid "Defines the transaction backend to detect customer signatures in emails." +msgid "" +"Defines the transaction backend to detect customer signatures in emails." msgstr "" #: db/seeds/settings.rb @@ -2915,15 +3110,21 @@ msgid "Defines the transaction backend which creates the karma score." msgstr "" #: db/seeds/settings.rb -msgid "Defines the transaction backend which detects caller IDs in objects and store them for CTI lookups." +msgid "" +"Defines the transaction backend which detects caller IDs in objects and " +"store them for CTI lookups." msgstr "" #: db/seeds/settings.rb -msgid "Defines the transaction backend which posts messages to Slack (http://www.slack.com)." +msgid "" +"Defines the transaction backend which posts messages to Slack (http://www." +"slack.com)." msgstr "" #: db/seeds/settings.rb -msgid "Defines the transaction backend which will enrich customer and organization information from Clearbit (http://www.clearbit.com)." +msgid "" +"Defines the transaction backend which will enrich customer and organization " +"information from Clearbit (http://www.clearbit.com)." msgstr "" #: db/seeds/settings.rb @@ -3061,6 +3262,8 @@ msgstr "قسم" #: app/assets/javascripts/app/views/integration/clearbit.jst.eco #: app/assets/javascripts/app/views/integration/cti.jst.eco #: app/assets/javascripts/app/views/integration/index.jst.eco +#: app/assets/javascripts/app/views/integration/placetel.jst.eco +#: app/assets/javascripts/app/views/integration/sipgate.jst.eco #: app/assets/javascripts/app/views/settings/form.jst.eco #: app/assets/javascripts/app/views/sla/index.jst.eco msgid "Description" @@ -3188,7 +3391,8 @@ msgid "Domain based assignment" msgstr "التعيين المستند إلى المجال" #: app/assets/javascripts/app/views/channel/form.jst.eco -msgid "Don't load CSS for form. You need to generate your own CSS for the form." +msgid "" +"Don't load CSS for form. You need to generate your own CSS for the form." msgstr "لا تقم بتحميل CSS للنموذج. تحتاج إلى إنشاء CSS الخاص بك للنموذج." #: app/assets/javascripts/app/controllers/_integration/ldap.coffee @@ -3235,7 +3439,8 @@ msgid "Drop files here" msgstr "قم بوضع الملفات هنا" #: app/assets/javascripts/app/controllers/_plugin/session_timeout.coffee -msgid "Due to inactivity are automatically logged out within the next 30 seconds." +msgid "" +"Due to inactivity are automatically logged out within the next 30 seconds." msgstr "" #: app/assets/javascripts/app/controllers/login.coffee @@ -3323,7 +3528,9 @@ msgid "Elasticsearch Total Payload Size" msgstr "" #: lib/search_index_backend.rb -msgid "Elasticsearch is not reachable, probably because it's not running or even installed." +msgid "" +"Elasticsearch is not reachable, probably because it's not running or even " +"installed." msgstr "" #: app/controllers/reports_controller.rb @@ -3338,6 +3545,7 @@ msgstr "" #: app/assets/javascripts/app/models/group.coffee #: app/assets/javascripts/app/models/user.coffee #: app/assets/javascripts/app/views/getting_started/email.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco #: db/seeds/object_manager_attributes.rb msgid "Email" @@ -3431,18 +3639,26 @@ msgstr "ممكن" msgid "Enable Chat" msgstr "تمكين الدردشة" -#: app/assets/javascripts/app/views/api.jst.eco -#: db/seeds/settings.rb -msgid "Enable REST API access using the username/email address and password for the authentication user." +#: app/assets/javascripts/app/views/api.jst.eco db/seeds/settings.rb +msgid "" +"Enable REST API access using the username/email address and password for the " +"authentication user." msgstr "تمكين وصول REST API باستخدام اسم المستخدم / البريد الإلكتروني" #: db/seeds/settings.rb -msgid "Enable REST API using tokens (not username/email address and password). Each user needs to create its own access tokens in user profile." +msgid "" +"Enable REST API using tokens (not username/email address and password). Each " +"user needs to create its own access tokens in user profile." msgstr "" #: app/assets/javascripts/app/views/api.jst.eco -msgid "Enable REST API using tokens (not username/email address and password). Each user needs to create own access tokens in user profile." -msgstr "تمكين REST API باستخدام الرموز (ليس اسم المستخدم / عنوان البريد الإلكتروني وكلمة المرور). يحتاج كل مستخدم إلى إنشاء رموز وصول خاصة به في ملف تعريف المستخدم." +msgid "" +"Enable REST API using tokens (not username/email address and password). Each " +"user needs to create own access tokens in user profile." +msgstr "" +"تمكين REST API باستخدام الرموز (ليس اسم المستخدم / عنوان البريد الإلكتروني " +"وكلمة المرور). يحتاج كل مستخدم إلى إنشاء رموز وصول خاصة به في ملف تعريف " +"المستخدم." #: db/seeds/settings.rb msgid "Enable Ticket creation" @@ -3461,19 +3677,38 @@ msgid "Enable debugging for implementation." msgstr "تمكين التصحيح للتنفيذ." #: db/seeds/settings.rb -msgid "Enable if you want a timestamped reply header to be automatically inserted in front of quoted messages." -msgstr "قم بتمكينه إذا كنت تريد إدراج رأس رد بطابع زمني تلقائيًا أمام رسائل الاقتباس." +msgid "" +"Enable if you want a timestamped reply header to be automatically inserted " +"in front of quoted messages." +msgstr "" +"قم بتمكينه إذا كنت تريد إدراج رأس رد بطابع زمني تلقائيًا أمام رسائل الاقتباس." #: db/seeds/settings.rb -msgid "Enable if you want to quote the full email in your answer. The quoted email will be put at the end of your answer. If you just want to quote a certain phrase, just mark the text and press reply (this feature is always available)." -msgstr "قم بالتفعيل إذا كنت تريد اقتباس البريد الإلكتروني بالكامل في إجابتك. سيتم وضع البريد الإلكتروني المقتبس في نهاية إجابتك. إذا كنت ترغب فقط في اقتباس عبارة معينة ، فما عليك سوى وضع علامة على النص والضغط على الرد (هذه الميزة متاحة دائمًا)." +msgid "" +"Enable if you want to quote the full email in your answer. The quoted email " +"will be put at the end of your answer. If you just want to quote a certain " +"phrase, just mark the text and press reply (this feature is always " +"available)." +msgstr "" +"قم بالتفعيل إذا كنت تريد اقتباس البريد الإلكتروني بالكامل في إجابتك. سيتم " +"وضع البريد الإلكتروني المقتبس في نهاية إجابتك. إذا كنت ترغب فقط في اقتباس " +"عبارة معينة ، فما عليك سوى وضع علامة على النص والضغط على الرد (هذه الميزة " +"متاحة دائمًا)." #: app/assets/javascripts/app/views/maintenance.jst.eco -msgid "Enable or disable the maintenance mode of Zammad. If enabled, _all non-administrators get logged out_ and _only administrators can start a new session_." -msgstr "تمكين أو تعطيل وضع صيانة Zammad. في حالة التمكين ، يتم تسجيل خروج جميع المسؤولين غير المسؤولين _ ويمكن أن يبدأ المسؤولون فقط جلسة جديدة_." +msgid "" +"Enable or disable the maintenance mode of Zammad. If enabled, _all non-" +"administrators get logged out_ and _only administrators can start a new " +"session_." +msgstr "" +"تمكين أو تعطيل وضع صيانة Zammad. في حالة التمكين ، يتم تسجيل خروج جميع " +"المسؤولين غير المسؤولين _ ويمكن أن يبدأ المسؤولون فقط جلسة جديدة_." #: db/seeds/settings.rb -msgid "Enable or disable the maintenance mode of Zammad. If enabled, all non-administrators get logged out and only administrators can start a new session." +msgid "" +"Enable or disable the maintenance mode of Zammad. If enabled, all non-" +"administrators get logged out and only administrators can start a new " +"session." msgstr "" #: db/seeds/settings.rb @@ -3509,7 +3744,9 @@ msgid "Enables a sidebar to show an overview of all attachments." msgstr "" #: db/seeds/settings.rb -msgid "Enables button for user authentication via %s. The button will redirect to /auth/sso on user interaction." +msgid "" +"Enables button for user authentication via %s. The button will redirect to /" +"auth/sso on user interaction." msgstr "" #: app/assets/javascripts/app/controllers/_channel/chat.coffee @@ -3525,15 +3762,24 @@ msgid "Enables priority icons in ticket overviews." msgstr "" #: db/seeds/settings.rb -msgid "Enables the automatic linking of an existing account on initial login via a third party application. If this is disabled, an existing user must first log into Zammad and then link his \"Third Party\" account to his Zammad account via Profile -> Linked Accounts." -msgstr "تمكين الربط التلقائي لحساب موجود عند تسجيل الدخول الأولي عبر تطبيق تابع لجهة خارجية. إذا تم تعطيل هذا ، يجب على المستخدم الحالي أولاً تسجيل الدخول إلى زمماد ثم ربط حسابه \"طرف ثالث\" بحسابه في زمماد عبر ملف التعريف -> الحسابات المرتبطة." +msgid "" +"Enables the automatic linking of an existing account on initial login via a " +"third party application. If this is disabled, an existing user must first " +"log into Zammad and then link his \"Third Party\" account to his Zammad " +"account via Profile -> Linked Accounts." +msgstr "" +"تمكين الربط التلقائي لحساب موجود عند تسجيل الدخول الأولي عبر تطبيق تابع لجهة " +"خارجية. إذا تم تعطيل هذا ، يجب على المستخدم الحالي أولاً تسجيل الدخول إلى " +"زمماد ثم ربط حسابه \"طرف ثالث\" بحسابه في زمماد عبر ملف التعريف -> الحسابات " +"المرتبطة." #: db/seeds/settings.rb msgid "Enables user authentication via %s." msgstr "" #: db/seeds/settings.rb -msgid "Enables user authentication via %s. Register your app first at [%s](%s)." +msgid "" +"Enables user authentication via %s. Register your app first at [%s](%s)." msgstr "تمكين مصادقة المستخدم عبر%s. قم بتسجيل تطبيقك أولاً على [%s] (%s)." #: db/seeds/settings.rb @@ -3633,11 +3879,13 @@ msgid "Enter User" msgstr "" #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco msgid "Enter credentials" msgstr "أدخل بيانات الاعتماد" #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco msgid "Enter the Subdomain of your %s system" msgstr "" @@ -3646,7 +3894,9 @@ msgid "Enter the URL of your %s system" msgstr "أدخل عنوان URL لنظام%s الخاص بك" #: app/assets/javascripts/app/views/import/otrs.jst.eco -msgid "Enter the link provided by the plugin at the end of the installation to link the two systems" +msgid "" +"Enter the link provided by the plugin at the end of the installation to link " +"the two systems" msgstr "أدخل الرابط المقدم من المكون الإضافي في نهاية التثبيت لربط النظامين" #: app/assets/javascripts/app/controllers/_ui_element/timezone.coffee @@ -3666,9 +3916,19 @@ msgstr "" msgid "Enter your %s App Keys" msgstr "أدخل مفاتيح تطبيقات%s الخاصة بك" +#: app/assets/javascripts/app/views/import/kayako.jst.eco +msgid "" +"Enter your email address and password from your %s account which should be " +"used for the import." +msgstr "" + #: app/assets/javascripts/app/views/import/zendesk.jst.eco -msgid "Enter your email address and the %s API token gained from your admin interface." -msgstr "أدخل عنوان بريدك الإلكتروني ورمز واجهة برمجة التطبيقات %s المكتسب من واجهة المشرف." +msgid "" +"Enter your email address and the %s API token gained from your admin " +"interface." +msgstr "" +"أدخل عنوان بريدك الإلكتروني ورمز واجهة برمجة التطبيقات %s المكتسب من واجهة " +"المشرف." #: app/assets/javascripts/app/controllers/password_reset.coffee msgid "Enter your username or email address" @@ -3723,11 +3983,30 @@ msgid "Evangelist" msgstr "المبشر" #: app/assets/javascripts/app/models/knowledge_base.coffee -msgid "Every category in your knowledge base should be given a unique icon for maximum visual clarity. Each set below provides a wide range of icons to choose from, but beware-you can't mix and match different icons from different sets. Choose carefully!" -msgstr "يجب إعطاء كل فئة في قاعدة معارفك رمزًا فريدًا للحصول على أقصى قدر من الوضوح البصري. توفر كل مجموعة أدناه مجموعة كبيرة من الرموز للاختيار من بينها ، ولكن احذر - لا يمكنك خلط وتطابق الرموز المختلفة من مجموعات مختلفة. تختار بعناية!" +msgid "" +"Every category in your knowledge base should be given a unique icon for " +"maximum visual clarity. Each set below provides a wide range of icons to " +"choose from, but beware-you can't mix and match different icons from " +"different sets. Choose carefully!" +msgstr "" +"يجب إعطاء كل فئة في قاعدة معارفك رمزًا فريدًا للحصول على أقصى قدر من الوضوح " +"البصري. توفر كل مجموعة أدناه مجموعة كبيرة من الرموز للاختيار من بينها ، ولكن " +"احذر - لا يمكنك خلط وتطابق الرموز المختلفة من مجموعات مختلفة. تختار بعناية!" #: app/assets/javascripts/app/models/trigger.coffee -msgid "Every time a customer creates a new ticket, they automatically receive a confirmation email to assure them that their issue has been submitted successfully. This behavior is built into Zammad, but it’s also highly customizable, and you can set up other automated actions just like it.\n\nMaybe you want to set a higher priority on any ticket with the word “urgent” in the title. Maybe you want to avoid sending auto-reply emails to customers from certain organizations. Maybe you want mark a ticket as “pending” whenever someone adds an internal note to a ticket.\n\nWhatever it is, you can do it with triggers: actions that watch tickets for certain changes, and then fire off whenever those changes occur." +msgid "" +"Every time a customer creates a new ticket, they automatically receive a " +"confirmation email to assure them that their issue has been submitted " +"successfully. This behavior is built into Zammad, but it’s also highly " +"customizable, and you can set up other automated actions just like it.\n" +"\n" +"Maybe you want to set a higher priority on any ticket with the word “urgent” " +"in the title. Maybe you want to avoid sending auto-reply emails to customers " +"from certain organizations. Maybe you want mark a ticket as “pending” " +"whenever someone adds an internal note to a ticket.\n" +"\n" +"Whatever it is, you can do it with triggers: actions that watch tickets for " +"certain changes, and then fire off whenever those changes occur." msgstr "" #: app/assets/javascripts/app/views/api.jst.eco @@ -4008,8 +4287,12 @@ msgid "Footer menu" msgstr "" #: app/assets/javascripts/app/views/profile/token_access_created.jst.eco -msgid "For security reasons, the API token is shown only once. You'll need to copy it somewhere safe before continuing." -msgstr "لأسباب أمنية ، يظهر الرمز المميز لواجهة برمجة التطبيقات مرة واحدة فقط. ستحتاج إلى نسخه في مكان آمن قبل المتابعة." +msgid "" +"For security reasons, the API token is shown only once. You'll need to copy " +"it somewhere safe before continuing." +msgstr "" +"لأسباب أمنية ، يظهر الرمز المميز لواجهة برمجة التطبيقات مرة واحدة فقط. " +"ستحتاج إلى نسخه في مكان آمن قبل المتابعة." #: app/assets/javascripts/app/views/login.jst.eco msgid "Forgot password?" @@ -4144,7 +4427,8 @@ msgstr "" #: app/assets/javascripts/app/controllers/_integration/cti.coffee msgid "Generic API to integrate VoIP service provider with realtime push." -msgstr "واجهة برمجة تطبيقات عامة لدمج مزود خدمة VoIP مع الدفع في الوقت الفعلي. " +msgstr "" +"واجهة برمجة تطبيقات عامة لدمج مزود خدمة VoIP مع الدفع في الوقت الفعلي. " #: db/seeds/settings.rb msgid "Geo Calendar Service" @@ -4179,6 +4463,10 @@ msgstr "" msgid "GitHub integration" msgstr "" +#: lib/github/http_client.rb +msgid "GitHub request failed! Please have a look at the log file for details" +msgstr "" + #: app/assets/javascripts/app/controllers/_integration/gitlab.coffee #: app/assets/javascripts/app/controllers/_profile/linked_accounts.coffee msgid "GitLab" @@ -4200,6 +4488,10 @@ msgstr "" msgid "GitLab integration" msgstr "" +#: lib/gitlab/http_client.rb +msgid "GitLab request failed! Please have a look at the log file for details" +msgstr "" + #: db/seeds/settings.rb msgid "Github App Credentials" msgstr "" @@ -4222,6 +4514,7 @@ msgstr "" #: app/assets/javascripts/app/views/getting_started/email_pre_configured.jst.eco #: app/assets/javascripts/app/views/import/freshdesk.jst.eco #: app/assets/javascripts/app/views/import/index.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/otrs.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco #: app/assets/javascripts/app/views/integration/exchange_wizard.jst.eco @@ -4294,8 +4587,7 @@ msgstr "تحية" #: app/views/slack/ticket_create/pt-br.md.erb #: app/views/slack/ticket_create/zh-cn.md.erb #: app/views/slack/ticket_create/zh-tw.md.erb -#: db/seeds/object_manager_attributes.rb -#: db/seeds/settings.rb +#: db/seeds/object_manager_attributes.rb db/seeds/settings.rb #: lib/excel_sheet/ticket.rb msgid "Group" msgstr "مجموعة" @@ -4354,8 +4646,7 @@ msgstr "" msgid "Group needed!" msgstr "" -#: app/assets/javascripts/app/views/channel/form.jst.eco -#: db/seeds/settings.rb +#: app/assets/javascripts/app/views/channel/form.jst.eco db/seeds/settings.rb msgid "Group selection for Ticket creation" msgstr "اختيار مجموعة لإنشاء تذكرة" @@ -4363,6 +4654,7 @@ msgstr "اختيار مجموعة لإنشاء تذكرة" #: app/assets/javascripts/app/models/macro.coffee #: app/assets/javascripts/app/models/text_module.coffee #: app/assets/javascripts/app/views/import/freshdesk.jst.eco +#: app/assets/javascripts/app/views/import/kayako.jst.eco #: app/assets/javascripts/app/views/import/zendesk.jst.eco #: db/seeds/permissions.rb msgid "Groups" @@ -4442,36 +4734,55 @@ msgid "Help to improve Zammad!" msgstr "" #: app/assets/javascripts/app/views/knowledge_base/public_menu_manager.jst.eco -msgid "Here you can add further links to your public FAQ page, which will be displayed either in the header or footer." -msgstr "هنا يمكنك إضافة روابط أخرى إلى صفحة الأسئلة الشائعة العامة الخاصة بك ، والتي سيتم عرضها إما في الرأس أو التذييل. " +msgid "" +"Here you can add further links to your public FAQ page, which will be " +"displayed either in the header or footer." +msgstr "" +"هنا يمكنك إضافة روابط أخرى إلى صفحة الأسئلة الشائعة العامة الخاصة بك ، والتي " +"سيتم عرضها إما في الرأس أو التذييل. " #: app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee -msgid "Here you can create new tickets. Also if you have the permissions you can create new customers and organizations." -msgstr "هنا يمكنك إنشاء تذاكر جديدة. أيضًا إذا كانت لديك الأذونات ، يمكنك إنشاء عملاء ومؤسسات جدد." +msgid "" +"Here you can create new tickets. Also if you have the permissions you can " +"create new customers and organizations." +msgstr "" +"هنا يمكنك إنشاء تذاكر جديدة. أيضًا إذا كانت لديك الأذونات ، يمكنك إنشاء عملاء " +"ومؤسسات جدد." #: app/assets/javascripts/app/controllers/customer_ticket_create.coffee msgid "Here you can create one." msgstr "هنا يمكنك إنشاء واحد." #: app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee -msgid "Here you can search for tickets, customers and organizations. Use the wildcard §*§ to find everything. E. g. §smi*§ or §rosent*l§. You also can use ||double quotes|| for searching phrases §\"some phrase\"§." -msgstr "هنا يمكنك البحث عن التذاكر والعملاء والمؤسسات. استخدم حرف البدل § * § للعثور على كل شيء. E. g. §smi * § أو § rosent * l§. يمكنك أيضًا استخدام || علامات الاقتباس المزدوجة || للبحث عن عبارات § \"بعض العبارة\" §." +msgid "" +"Here you can search for tickets, customers and organizations. Use the " +"wildcard §*§ to find everything. E. g. §smi*§ or §rosent*l§. You also can " +"use ||double quotes|| for searching phrases §\"some phrase\"§." +msgstr "" +"هنا يمكنك البحث عن التذاكر والعملاء والمؤسسات. استخدم حرف البدل § * § للعثور " +"على كل شيء. E. g. §smi * § أو § rosent * l§. يمكنك أيضًا استخدام || علامات " +"الاقتباس المزدوجة || للبحث عن عبارات § \"بعض العبارة\" §." #: app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee -msgid "Here you can sign out, change the frontend language and see your last viewed items." -msgstr "هنا يمكنك الخروج وتغيير لغة الواجهة والاطلاع على آخر العناصر التي تم عرضها." +msgid "" +"Here you can sign out, change the frontend language and see your last viewed " +"items." +msgstr "" +"هنا يمكنك الخروج وتغيير لغة الواجهة والاطلاع على آخر العناصر التي تم عرضها." #: app/assets/javascripts/app/views/object_manager/attribute.jst.eco msgid "Here you define which authorization has access to the attribute." msgstr "هنا يمكنك تحديد التفويض الذي يمكنه الوصول إلى السمة." #: app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee -msgid "Here you find your ticket overviews for open, assigned and escalated tickets." +msgid "" +"Here you find your ticket overviews for open, assigned and escalated tickets." msgstr "ستجد هنا نظرة عامة على التذكرة لتذاكر مفتوحة ومخصصة ومرتفعة." #: app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee msgid "Here you see a quick overview of your and other agents' performance." -msgstr "هنا يمكنك الاطلاع على نظرة عامة سريعة على أداء عملائك وغيرهم من العملاء." +msgstr "" +"هنا يمكنك الاطلاع على نظرة عامة سريعة على أداء عملائك وغيرهم من العملاء." #: app/assets/javascripts/app/views/dashboard.jst.eco msgid "Here you will find the latest activities of your system." @@ -4526,9 +4837,9 @@ msgid "Host not reachable!" msgstr "" #: app/controllers/import_freshdesk_controller.rb +#: app/controllers/import_kayako_controller.rb #: app/controllers/import_otrs_controller.rb -#: app/controllers/import_zendesk_controller.rb -#: lib/email_helper/probe.rb +#: app/controllers/import_zendesk_controller.rb lib/email_helper/probe.rb msgid "Hostname not found!" msgstr "" @@ -4549,19 +4860,32 @@ msgid "How can we help you? Search for an answer or a topic..." msgstr "كيف يمكننا مساعدتك؟ ابحث عن إجابة أو موضوع ..." #: app/assets/javascripts/app/controllers/_dashboard/stats/ticket_waiting_time.coffee -msgid "How long has each customer had to wait, on average, to get a response from you today?" -msgstr "كم من الوقت كان على كل عميل الانتظار ، في المتوسط ??، للحصول على رد منك اليوم؟" +msgid "" +"How long has each customer had to wait, on average, to get a response from " +"you today?" +msgstr "" +"كم من الوقت كان على كل عميل الانتظار ، في المتوسط ??، للحصول على رد منك " +"اليوم؟" #: app/assets/javascripts/app/controllers/_dashboard/stats/ticket_escalation.coffee -msgid "How many escalated tickets do you have open? (Mr. Bubbles gets grumpy if you have too many…)" -msgstr "كم عدد التذاكر التي تم تصعيدها لديك مفتوحة؟ (يصبح السيد بابلز غاضبًا إذا كان لديك الكثير جدًا ...)" +msgid "" +"How many escalated tickets do you have open? (Mr. Bubbles gets grumpy if you " +"have too many…)" +msgstr "" +"كم عدد التذاكر التي تم تصعيدها لديك مفتوحة؟ (يصبح السيد بابلز غاضبًا إذا كان " +"لديك الكثير جدًا ...)" #: app/assets/javascripts/app/controllers/_dashboard/stats/ticket_channel_distribution.coffee -msgid "How many of your tickets are coming from email, phone, Twitter, or Facebook? (Shows percentages for both inbound and outbound tickets.)" -msgstr "كم عدد التذاكر قادمة من البريد الإلكتروني أو الهاتف أو تويتر أو Facebook؟ (يعرض النسب المئوية لكل من التذاكر الداخلية والخارجية.)" +msgid "" +"How many of your tickets are coming from email, phone, Twitter, or Facebook? " +"(Shows percentages for both inbound and outbound tickets.)" +msgstr "" +"كم عدد التذاكر قادمة من البريد الإلكتروني أو الهاتف أو تويتر أو Facebook؟ " +"(يعرض النسب المئوية لكل من التذاكر الداخلية والخارجية.)" #: app/assets/javascripts/app/controllers/_dashboard/stats/ticket_reopen.coffee -msgid "How many of your tickets have been re-opened after being marked “closed”?" +msgid "" +"How many of your tickets have been re-opened after being marked “closed”?" msgstr "كم عدد التذاكر التي أعيد فتحها بعد أن تم وضع علامة \"مغلقة\" عليها؟" #: app/controllers/first_steps_controller.rb @@ -4622,25 +4946,37 @@ msgid "Idle timeout in seconds until agent is set offline automatically." msgstr "" #: app/assets/javascripts/app/controllers/_channel/chat.coffee -msgid "If left empty, the host gets auto-detected - in this case %s. The auto-detection reads out the host from the