diff --git a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
index c2303f371..cb5b66c0b 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
@@ -151,7 +151,7 @@ class Index extends App.Controller
     new UserNew()
 
   cancel: ->
-    @render()
+    @navigate '#'
 
   submit: (e) ->
     e.preventDefault()
diff --git a/app/assets/javascripts/app/controllers/customer_ticket_new.js.coffee b/app/assets/javascripts/app/controllers/customer_ticket_new.js.coffee
index 8b4ed33c1..9f8f95164 100644
--- a/app/assets/javascripts/app/controllers/customer_ticket_new.js.coffee
+++ b/app/assets/javascripts/app/controllers/customer_ticket_new.js.coffee
@@ -121,7 +121,7 @@ class Index extends App.Controller
     @el.find('textarea').trigger('change')
 
   cancel: ->
-    @render()
+    @navigate '#'
 
   submit: (e) ->
     e.preventDefault()