diff --git a/app/models/channel/driver/sendmail.rb b/app/models/channel/driver/sendmail.rb
index 9b040eb86..46cf13c8f 100644
--- a/app/models/channel/driver/sendmail.rb
+++ b/app/models/channel/driver/sendmail.rb
@@ -6,6 +6,14 @@ class Channel::Driver::Sendmail
     # return if we run import mode
     return if Setting.get('import_mode')
 
+    # set system_bcc of config if defined
+    system_bcc = Setting.get('system_bcc')
+    if system_bcc.present? && system_bcc =~ /@/
+      attr[:bcc] ||= ''
+      attr[:bcc] += ', ' if attr[:bcc].present?
+      attr[:bcc] += system_bcc
+    end
+
     mail = Channel::EmailBuild.build(attr, notification)
     mail.delivery_method delivery_method
     mail.deliver
diff --git a/app/models/channel/driver/smtp.rb b/app/models/channel/driver/smtp.rb
index 27beb797d..ffc872c17 100644
--- a/app/models/channel/driver/smtp.rb
+++ b/app/models/channel/driver/smtp.rb
@@ -52,6 +52,15 @@ class Channel::Driver::Smtp
     if !options.key?(:openssl_verify_mode)
       options[:openssl_verify_mode] = 'none'
     end
+
+    # set system_bcc of config if defined
+    system_bcc = Setting.get('system_bcc')
+    if system_bcc.present? && system_bcc =~ /@/
+      attr[:bcc] ||= ''
+      attr[:bcc] += ', ' if attr[:bcc].present?
+      attr[:bcc] += system_bcc
+    end
+
     mail = Channel::EmailBuild.build(attr, notification)
     smtp_params = {
       openssl_verify_mode: options[:openssl_verify_mode],
diff --git a/db/migrate/20180913000001_setting_add_system_bcc.rb b/db/migrate/20180913000001_setting_add_system_bcc.rb
new file mode 100644
index 000000000..9b9796964
--- /dev/null
+++ b/db/migrate/20180913000001_setting_add_system_bcc.rb
@@ -0,0 +1,19 @@
+class SettingAddSystemBcc < ActiveRecord::Migration[5.1]
+  def up
+
+    # return if it's a new setup
+    return if !Setting.find_by(name: 'system_init_done')
+
+    Setting.create_if_not_exists(
+      title: 'Bcc address for all outgoing emails',
+      name: 'system_bcc',
+      area: 'Email::Enhanced',
+      description: 'To archive all outgoing emails from Zammad to external, you can store a bcc email address here.',
+      options: {},
+      state: '',
+      preferences: { online_service_disable: true },
+      frontend: false
+    )
+  end
+
+end
diff --git a/db/seeds/settings.rb b/db/seeds/settings.rb
index c34d669bc..ecb1d9953 100644
--- a/db/seeds/settings.rb
+++ b/db/seeds/settings.rb
@@ -2554,6 +2554,17 @@ Setting.create_if_not_exists(
   frontend: false
 )
 
+Setting.create_if_not_exists(
+  title: 'Bcc address for all outgoing emails',
+  name: 'system_bcc',
+  area: 'Email::Enhanced',
+  description: 'To archive all outgoing emails from Zammad to external, you can store a bcc email address here.',
+  options: {},
+  state: '',
+  preferences: { online_service_disable: true },
+  frontend: false
+)
+
 Setting.create_if_not_exists(
   title: 'API Token Access',
   name: 'api_token_access',