Next step of email reply.
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1 changed files with 109 additions and 37 deletions
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@ -816,6 +816,22 @@ class Edit extends App.Controller
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if @defaults.body or @isIE10()
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@open_textarea(null, true)
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@bind(
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'ui::ticket::setArticleType'
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(data) =>
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if data.ticket.id is @ticket.id
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#@setArticleType(data.type.name)
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# preselect article type
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@setArticleType( 'email' )
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@open_textarea(null, true)
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for key, value of data.article
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if key is 'body'
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@$('[data-name="' + key + '"]').text(value)
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else
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@$('[name="' + key + '"]').val(value)
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)
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isIE10: ->
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Function('/*@cc_on return document.documentMode===10@*/')()
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@ -1187,9 +1203,9 @@ class ArticleView extends App.Controller
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'click [data-type=internal]': 'public_internal'
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'click .show_toogle': 'show_toogle'
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'click [data-type=reply]': 'reply'
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'click [data-type=replyAll]': 'replyAll'
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'click .text-bubble': 'toggle_meta'
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'click .text-bubble a': 'stopPropagation'
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# 'click [data-type=reply-all]': 'replyall'
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constructor: ->
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super
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@ -1358,56 +1374,103 @@ class ArticleView extends App.Controller
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# update textarea size
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@ui.el.find('[name="body"]').trigger('change')
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reply: (e) =>
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replyAll: (e) =>
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@reply(e, true)
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reply: (e, all = false) =>
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e.preventDefault()
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# get reference article
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article_id = $(e.target).parents('[data-id]').data('id')
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article = App.TicketArticle.find( article_id )
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article = App.TicketArticle.fullLocal( article_id )
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type = App.TicketArticleType.find( article.type_id )
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customer = App.User.find( article.created_by_id )
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@ui.el.find('.article-add').ScrollTo()
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# update form
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@checkIfSignatureIsNeeded(type)
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# preselect article type
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@ui.el.find('[name="type_id"]').find('option:selected').removeAttr('selected')
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@ui.el.find('[name="type_id"]').find('[value="' + type.id + '"]').attr('selected',true)
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@ui.el.find('[name="type_id"]').trigger('change')
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# empty form
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#@ui.el.find('[name="to"]').val('')
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#@ui.el.find('[name="cc"]').val('')
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#@ui.el.find('[name="subject"]').val('')
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@ui.el.find('[name="in_reply_to"]').val('')
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articleNew = {
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to: ''
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cc: ''
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body: ''
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in_reply_to: ''
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}
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#@ui.el.find('[name="in_reply_to"]').val('')
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if article.message_id
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@ui.el.find('[name="in_reply_to"]').val(article.message_id)
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articleNew.in_reply_to = article.message_id
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if type.name is 'twitter status'
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# set to in body
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to = customer.accounts['twitter'].username || customer.accounts['twitter'].uid
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@ui.el.find('[name="body"]').val('@' + to)
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articleNew.body = '@' + to
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else if type.name is 'twitter direct-message'
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# show to
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to = customer.accounts['twitter'].username || customer.accounts['twitter'].uid
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@ui.el.find('[name="to"]').val(to)
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articleNew.to = to
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else if type.name is 'email'
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@ui.el.find('[name="to"]').val(article.from)
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if article.sender.name is 'Agent'
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articleNew.to = article.to
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else
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articleNew.to = article.from
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# filter for uniq recipients
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recipientAddresses = {}
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recipient = emailAddresses.parseAddressList(articleNew.to)
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if recipient && recipient[0]
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recipientAddresses[ recipient[0].address.toString().toLowerCase() ] = true
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if all
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addAddresses = (lineNew, addressLine) ->
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localAddresses = App.EmailAddress.all()
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recipients = emailAddresses.parseAddressList(addressLine)
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if recipients
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for recipient in recipients
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if recipient.address
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# check if addess is not local
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localAddess = false
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for address in localAddresses
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if recipient.address.toString().toLowerCase() == address.email.toString().toLowerCase()
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localAddess = true
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if !localAddess
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# filter for uniq recipients
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if !recipientAddresses[ recipient.address.toString().toLowerCase() ]
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recipientAddresses[ recipient.address.toString().toLowerCase() ] = true
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# add recipient
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if lineNew
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lineNew = lineNew + ', '
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lineNew = lineNew + recipient.address
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lineNew
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if article.from
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articleNew.cc = addAddresses(articleNew.cc, article.from)
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if article.to
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articleNew.cc = addAddresses(articleNew.cc, article.to)
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if article.cc
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articleNew.cc = addAddresses(articleNew.cc, article.cc)
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# add quoted text if needed
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selectedText = App.ClipBoard.getSelected()
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console.log('selectedText', selectedText)
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if selectedText
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body = @ui.el.find('[name="body"]').val() || ''
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body = @ui.el.find('[data-name="body"]').text() || ''
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selectedText = selectedText.replace /^(.*)$/mg, (match) =>
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'> ' + match
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body = selectedText + "\n" + body
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@ui.el.find('[name="body"]').val(body)
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articleNew.body = body
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App.Event.trigger('ui::ticket::setArticleType', { ticket: @ticket, type: type, article: articleNew } )
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# update textarea size
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@ui.el.find('[name="body"]').trigger('change')
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class Article extends App.Controller
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constructor: ->
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@ -1483,20 +1546,29 @@ class Article extends App.Controller
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type: 'internal'
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}
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]
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if @article.type.name is 'note'
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# actions.push []
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else
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if @article.sender.name is 'Customer'
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#if @article.type.name is 'note'
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# actions.push []
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if @article.type.name is 'email'
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actions.push {
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name: 'reply'
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type: 'reply'
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href: '#'
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}
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# actions.push {
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# name: 'reply all'
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# type: 'reply-all'
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# href: '#'
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# }
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recipients = []
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if @article.to
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localRecipients = emailAddresses.parseAddressList(@article.to)
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if localRecipients
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recipients = recipients.concat localRecipients
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if @article.cc
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localRecipients = emailAddresses.parseAddressList(@article.cc)
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if localRecipients
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recipients = recipients.concat localRecipients
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if recipients.length > 0
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actions.push {
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name: 'reply all'
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type: 'replyAll'
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href: '#'
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}
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actions.push {
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name: 'split'
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type: 'split'
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