Merge branch 'develop' into interface

Conflicts:
	app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
	app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
	app/assets/javascripts/app/models/user.js.coffee
	app/assets/javascripts/app/views/agent_ticket_create.jst.eco
	app/assets/javascripts/app/views/customer_ticket_create.jst.eco
	app/assets/javascripts/app/views/navigation/personal.jst.eco
	config/routes/test.rb
	test/browser/aab_unit_test.rb

Gemfile

@@ -1,6 +1,6 @@
 source 'http://rubygems.org'
 
-gem 'rails', '4.1.4'
+gem 'rails', '4.1.5'
 gem 'rails-observers'
 gem 'activerecord-session_store'
 

app/assets/javascripts/app/controllers/_application_controller_form.js.coffee

@@ -2,7 +2,11 @@ class App.ControllerForm extends App.Controller
   constructor: (params) ->
     for key, value of params
       @[key] = value
-    @attribute_count = 0
+
+    if !@handlers
+      @handlers = []
+    @handlers.push @_showHideToggle
+    @handlers.push @_requiredMandantoryToggle
 
     if !@form
       @form = @formGen()
@@ -23,33 +27,51 @@ class App.ControllerForm extends App.Controller
 
     fieldset = $('<fieldset></fieldset>')
 
-    for attribute_clean in @model.configure_attributes
+    # collect form attributes
-      attribute = _.clone( attribute_clean )
+    @attributes = []
+    if @model.attributesGet
+      attributesClean = @model.attributesGet(@screen)
+    else
+      attributesClean = App.Model.attributesGet(@screen, @model.configure_attributes )
 
-      if !attribute.readonly && ( !@required || @required && attribute[@required] )
+    for attributeName, attribute of attributesClean
 
-        @attribute_count = @attribute_count + 1
+      # ignore read only attributes
+      if !attribute.readonly
 
-        # add item
+        # check generic filter
-        item = @formGenItem( attribute, @model.className, fieldset )
+        if @filter && !attribute.filter
-        item.appendTo(fieldset)
+          if @filter[ attributeName ]
+            attribute.filter = @filter[ attributeName ]
 
-        # if password, add confirm password item
+        @attributes.push attribute
-        if attribute.type is 'password'
 
-          # set selected value passed on current params
+    attribute_count = 0
-          if @params
+    className       = @model.className + '_' + Math.floor( Math.random() * 999999 ).toString()
-            if attribute.name of @params
-              attribute.value = @params[attribute.name]
 
-          # rename display and name to _confirm
+    for attribute in @attributes
-          if !attribute.single
+      attribute_count = attribute_count + 1
-            attribute.display = attribute.display + ' (confirm)'
-            attribute.name = attribute.name + '_confirm';
-            item = @formGenItem( attribute, @model.className, fieldset )
-            item.appendTo(fieldset)
 
-    if @no_fieldset
+      # add item
+      item = @formGenItem( attribute, className, fieldset, attribute_count )
+      item.appendTo(fieldset)
+
+      # if password, add confirm password item
+      if attribute.type is 'password'
+
+        # set selected value passed on current params
+        if @params
+          if attribute.name of @params
+            attribute.value = @params[attribute.name]
+
+        # rename display and name to _confirm
+        if !attribute.single
+          attribute.display = attribute.display + ' (confirm)'
+          attribute.name = attribute.name + '_confirm';
+          item = @formGenItem( attribute, className, fieldset, attribute_count )
+          item.appendTo(fieldset)
+
+    if @noFieldset
       fieldset = fieldset.children()
 
     if @fullForm
@@ -57,6 +79,13 @@ class App.ControllerForm extends App.Controller
         @formClass = ''
       fieldset = $('<form class="' + @formClass + '"><button class="btn">' + App.i18n.translateContent('Submit') + '</button></form>').prepend( fieldset )
 
+    # bind form events
+    if @events
+      for eventSelector, callback of @events
+        do (eventSelector, callback) =>
+          evs = eventSelector.split(' ')
+          fieldset.find( evs[1] ).bind(evs[0], (e) => callback(e) )
+
     # return form
     return fieldset
 
@@ -85,7 +114,7 @@ class App.ControllerForm extends App.Controller
     null:           false
     relation:       'User'
     autocapitalize: false
-    help:           'Select the customer of the Ticket or create one.'
+    help:           'Select the customer of the ticket or create one.'
     helpLink:       '<a href="" class="customer_new">&raquo;</a>'
     callback:       @userInfo
     class:          'span7'
@@ -134,14 +163,14 @@ class App.ControllerForm extends App.Controller
 
   ###
 
-  formGenItem: (attribute_config, classname, form ) ->
+  formGenItem: (attribute_config, classname, form, attribute_count ) ->
-    attribute = _.clone( attribute_config )
+    attribute = clone( attribute_config )
 
     # create item id
     attribute.id = classname + '_' + attribute.name
 
     # set autofocus
-    if @autofocus && @attribute_count is 1
+    if @autofocus && attribute_count is 1
       attribute.autofocus = 'autofocus'
 
     # set required option
@@ -237,6 +266,22 @@ class App.ControllerForm extends App.Controller
     else if attribute.tag is 'select'
       item = $( App.view('generic/select')( attribute: attribute ) )
 
+    # date
+    else if attribute.tag is 'date'
+      attribute.type = 'text'
+      item = $( App.view('generic/date')( attribute: attribute ) )
+      #item.datetimepicker({
+      #  format: 'Y.m.d'
+      #});
+
+    # date
+    else if attribute.tag is 'datetime'
+      attribute.type = 'text'
+      item = $( App.view('generic/date')( attribute: attribute ) )
+      #item.datetimepicker({
+      #  format: 'Y.m.d H:i'
+      #});
+
     # timezone
     else if attribute.tag is 'timezone'
       attribute.options = []
@@ -720,7 +765,7 @@ class App.ControllerForm extends App.Controller
 
         b = (event, item) =>
           # set html form attribute
-          $(local_attribute).val(item.id)
+          $(local_attribute).val(item.id).trigger('change')
           $(local_attribute + '_autocompletion_value_shown').val(item.value)
 
           # call calback
@@ -741,8 +786,11 @@ class App.ControllerForm extends App.Controller
           }
         )
         ###
+        source = attribute.source
+        if typeof(source) is 'string'
+          source = source.replace('#{@apiPath}', App.Config.get('api_path') );
         $(local_attribute_full).autocomplete(
-          source: attribute.source,
+          source: source,
           minLength: attribute.minLengt || 3,
           select: ( event, ui ) =>
             b(event, ui.item)
@@ -1224,63 +1272,12 @@ class App.ControllerForm extends App.Controller
     else
       item = $( App.view('generic/input')( attribute: attribute ) )
 
-    if attribute.onchange
+    if @handlers
-      if typeof attribute.onchange is 'function'
+      item.bind('change', (e) =>
-        attribute.onchange(attribute)
+        params = App.ControllerForm.params( $(e.target) )
-      else
+        for handler in @handlers
-        for i of attribute.onchange
+          handler(params, attribute, @attributes, classname, form, @)
-          a = i.split(/__/)
+      )
-          if a[1]
-            if a[0] is attribute.name
-              @attribute = attribute
-              @classname = classname
-              @attributes_clean = attributes_clean
-              @change = a
-              b = =>
-#                console.log 'aaa', @attribute
-                attribute = @attribute
-                change = @change
-                classname = @classname
-                attributes_clean = @attributes_clean
-                ui = @
-                $( '#' + @attribute.id ).bind('change', ->
-                  ui.log 'change', @, attribute, change
-                  ui.log change[0] + ' has changed - changing ' + change[1]
-
-                  item = $( ui.formGenItem(attribute, classname, attributes_clean) )
-                  ui.log item, classname
-                )
-              App.Delay.set( b, 100, undefined, 'form_change' )
-#            if attribute.onchange[]
-
-    ui = @
-    item.bind('change', ->
-      if ui.form_data
-        params = App.ControllerForm.params(@)
-        for i of ui.form_data
-          a = i.split(/__/)
-          if a[1] && a[0] is attribute.name
-            newListAttribute  = i
-            changedAttribute  = a[0]
-            toChangeAttribute = a[1]
-
-            # get new option list
-            newListAttributes = ui['form_data'][newListAttribute][ params['group_id'] ]
-
-            # find element to replace
-            for item in ui.model.configure_attributes
-              if item.name is toChangeAttribute
-                item.display = false
-                item['filter'][toChangeAttribute] = newListAttributes
-                if params[changedAttribute]
-                  item.default = params[toChangeAttribute]
-                if !item.default
-                  delete item['default']
-                newElement = ui.formGenItem( item, classname, form )
-
-            # replace new option list
-            form.find('[name="' + toChangeAttribute + '"]').replaceWith( newElement )
-    )
 
     # bind dependency
     if @dependency
@@ -1342,6 +1339,44 @@ class App.ControllerForm extends App.Controller
       el.find('[name="' + key + '"]').parents('.form-group').addClass('hide')
       el.find('[name="' + key + '"]').addClass('is-hidden')
 
+  _mandantory: (name, el = @el) ->
+    if !_.isArray(name)
+      name = [name]
+    for key in name
+      el.find('[name="' + key + '"]').attr('required', true)
+      el.find('[name="' + key + '"]').parents('.form-group').find('label span').html('*')
+
+  _optional: (name, el = @el) ->
+    if !_.isArray(name)
+      name = [name]
+    for key in name
+      el.find('[name="' + key + '"]').attr('required', false)
+      el.find('[name="' + key + '"]').parents('.form-group').find('label span').html('')
+
+  _showHideToggle: (params, changedAttribute, attributes, classname, form, ui) =>
+    for attribute in attributes
+      if attribute.shown_if
+        hit = false
+        for refAttribute, refValue of attribute.shown_if
+          if params[refAttribute] && params[refAttribute].toString() is refValue.toString()
+            hit = true
+        if hit
+          ui._show(attribute.name)
+        else
+          ui._hide(attribute.name)
+
+  _requiredMandantoryToggle: (params, changedAttribute, attributes, classname, form, ui) =>
+    for attribute in attributes
+      if attribute.required_if
+        hit = false
+        for refAttribute, refValue of attribute.required_if
+          if params[refAttribute] && params[refAttribute].toString() is refValue.toString()
+            hit = true
+        if hit
+          ui._mandantory(attribute.name)
+        else
+          ui._optional(attribute.name)
+
   # sort attribute.options
   _sortOptions: (attribute) ->
 
@@ -1402,6 +1437,7 @@ class App.ControllerForm extends App.Controller
 
     list = []
     if attribute.filter
+
       App.Log.debug 'ControllerForm', '_getRelationOptionList:filter', attribute.filter
 
       # function based filter
@@ -1429,6 +1465,22 @@ class App.ControllerForm extends App.Controller
             if record['id'] is key
               list.push record
 
+      # data based filter
+      else if attribute.filter && _.isArray attribute.filter
+
+        App.Log.debug 'ControllerForm', '_getRelationOptionList:filter-array', attribute.filter
+
+        # check all records
+        for record in App[ attribute.relation ].search( sortBy: attribute.sortBy )
+
+          # check all filter attributes
+          for key in attribute.filter
+
+            # check all filter values as array
+            # if it's matching, use it for selection
+            if record['id'] is key
+              list.push record
+
       # no data filter matched
       else
         App.Log.debug 'ControllerForm', '_getRelationOptionList:filter-data no filter matched'
@@ -1515,9 +1567,10 @@ class App.ControllerForm extends App.Controller
 
   validate: (params) ->
     App.Model.validate(
-      model: @model,
+      model:  @model
-      params: params,
+      params: params
-    )
+      screen: @screen
+  )
 
   # get all params of the form
   @params: (form) ->
@@ -1640,13 +1693,8 @@ class App.ControllerForm extends App.Controller
 
     # show new errors
     for key, msg of data.errors
-      $(data.form).parents().find('[name*="' + key + '"]').parents('div .form-group').addClass('has-error')
+      $(data.form).parents('form').find('[name="' + key + '"]').parents('div .form-group').addClass('has-error')
-      $(data.form).parents().find('[name*="' + key + '"]').parent().find('.help-inline').html(msg)
+      $(data.form).parents('form').find('[name="' + key + '"]').parent().find('.help-inline').html(msg)
 
     # set autofocus
-    $(data.form).parents().find('.has-error').find('input, textarea').first().focus()
+    $(data.form).parents('form').find('.has-error').find('input, textarea').first().focus()
-
-#    # enable form again
-#    if $(data.form).parents().find('.has-error').html()
-#      @formEnable(data.form)
-

app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee

@@ -7,11 +7,11 @@ class App.ControllerGenericNew extends App.ControllerModal
 
     @html App.view('generic/admin/new')( head: @pageData.object )
     new App.ControllerForm(
-      el:         @el.find('#object_new'),
+      el:         @el.find('#object_new')
-      model:      App[ @genericObject ],
+      model:      App[ @genericObject ]
-      params:     @item,
+      params:     @item
-      required:   @required,
+      screen:     @screen || 'edit'
-      autofocus:  true,
+      autofocus:  true
     )
     @modalShow()
 
@@ -59,7 +59,7 @@ class App.ControllerGenericEdit extends App.ControllerModal
       el:         @el.find('#object_edit')
       model:      App[ @genericObject ]
       params:     @item
-      required:   @required
+      screen:     @screen || 'edit'
       autofocus:  true
     )
     @modalShow()

app/assets/javascripts/app/controllers/_application_controller_table.js.coffee

@@ -99,6 +99,7 @@ class App.ControllerTable extends App.Controller
       data.model = {}
     overview   = data.overview || data.model.configure_overview || []
     attributes = data.attributes || data.model.configure_attributes || {}
+    attributes = App.Model.attributesGet(false, attributes)
     destroy    = data.model.configure_delete
 
     # check if table is empty
@@ -146,13 +147,13 @@ class App.ControllerTable extends App.Controller
     header = []
     for item in overview
       headerFound = false
-      for attribute in attributes
+      for attributeName, attribute of attributes
-        if attribute.name is item
+        if attributeName is item
           headerFound = true
           header.push attribute
         else
           rowWithoutId = item + '_id'
-          if attribute.name is rowWithoutId
+          if attributeName is rowWithoutId
             headerFound = true
             header.push attribute
 

app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee

@@ -1,9 +1,10 @@
 class App.TicketCreate extends App.Controller
   events:
-    'click .customer_new': 'userNew'
+    'click .type-tabs .tab':  'changeFormType'
-    'submit form':         'submit'
+    'click .customer_new':    'userNew'
-    'click .submit':       'submit'
+    'submit form':            'submit'
-    'click .cancel':       'cancel'
+    'click .submit':          'submit'
+    'click .cancel':          'cancel'
 
   constructor: (params) ->
     super
@@ -13,40 +14,18 @@ class App.TicketCreate extends App.Controller
 
     # set title
     @form_id = App.ControllerForm.formId()
+    @form_meta = undefined
 
-    @edit_form = undefined
+    # define default type
-
+    @default_type = 'phone-in'
-    # set article attributes
-    default_type = 'call_inbound'
-    if !@type
-      @type = default_type
-    article_sender_type_map =
-      call_inbound:
-        sender:  'Customer'
-        article: 'phone'
-        title:   'Call Inbound'
-      call_outbound:
-        sender:  'Agent'
-        article: 'phone'
-        title:   'Call Outbound'
-      email:
-        sender:  'Agent'
-        article: 'email'
-        title:   'Email'
-    @article_attributes = article_sender_type_map[@type]
 
     # remember split info if exists
     split = ''
     if @ticket_id && @article_id
       split = "/#{@ticket_id}/#{@article_id}"
 
-    # if no map entry exists, route to default
-    if !@article_attributes
-      @navigate '#ticket/create/' + default_type + split
-      return
-
     # update navbar highlighting
-    @navupdate '#ticket/create/' + @type + '/id/' + @id + split
+    @navupdate '#ticket/create/id/' + @id + split
 
     @fetch(params)
 
@@ -55,20 +34,72 @@ class App.TicketCreate extends App.Controller
       @log 'notice', 'error', defaults
       @render(defaults)
 
+  changeFormType: (e) =>
+    type = $(e.target).data('type')
+    if !type
+      type = $(e.target).parent().data('type')
+    @setFormTypeInUi(type)
+
+  setFormTypeInUi: (type) =>
+
+    # detect current form type
+    if !type
+      type = @el.find('.type-tabs .tab.active').data('type')
+    if !type
+      type = @default_type
+
+    # reset all tabs
+    tabs = @el.find('.type-tabs .tab')
+    tabs.removeClass('active')
+    tabIcons = @el.find('.type-tabs .tab .icon')
+    tabIcons.addClass('gray')
+    tabIcons.removeClass('white')
+
+    # set active tab
+    selectedTab = @el.find(".type-tabs .tab[data-type='#{type}']")
+    selectedTab.addClass('active')
+    selectedTabIcon = @el.find(".type-tabs .tab[data-type='#{type}'] .icon")
+    selectedTabIcon.removeClass('gray')
+    selectedTabIcon.addClass('white')
+
+    # set form type attributes
+    articleSenderTypeMap =
+      'phone-in':
+        sender:  'Customer'
+        article: 'phone'
+        title:   'Call Inbound'
+        screen:  'create_phone_in'
+      'phone-out':
+        sender:  'Agent'
+        article: 'phone'
+        title:   'Call Outbound'
+        screen:  'create_phone_out'
+      'email-out':
+        sender:  'Agent'
+        article: 'email'
+        title:   'Email'
+        screen:  'create_email_out'
+    @articleAttributes = articleSenderTypeMap[type]
+
+    # update form
+    @el.find('[name="formSenderType"]').val(type)
+
   meta: =>
-    text = App.i18n.translateInline( @article_attributes['title'] )
+    text = ''
-    subject = @el.find('[name=subject]').val()
+    if @articleAttributes
-    if subject
+      text = App.i18n.translateInline( @articleAttributes['title'] )
-      text = "#{text}: #{subject}"
+    title = @el.find('[name=title]').val()
+    if title
+      text = "#{text}: #{title}"
     meta =
       url:   @url()
       head:  text
       title: text
-      id:    @type
+      id:    @id
       iconClass: 'pen'
 
   url: =>
-    '#ticket/create/' + @type + '/id/' + @id
+    '#ticket/create/id/' + @id
 
   activate: =>
     @navupdate '#'
@@ -101,7 +132,7 @@ class App.TicketCreate extends App.Controller
     if cache && !params.ticket_id && !params.article_id
 
       # get edit form attributes
-      @edit_form = cache.edit_form
+      @form_meta = cache.form_meta
 
       # load assets
       App.Collection.loadAssets( cache.assets )
@@ -109,7 +140,7 @@ class App.TicketCreate extends App.Controller
       @render()
     else
       @ajax(
-        id:    'ticket_create'
+        id:    'ticket_create' + @task_key
         type:  'GET'
         url:   @apiPath + '/ticket_create'
         data:
@@ -122,7 +153,7 @@ class App.TicketCreate extends App.Controller
           App.Store.write( 'ticket_create_attributes', data )
 
           # get edit form attributes
-          @edit_form = data.edit_form
+          @form_meta = data.form_meta
 
           # load assets
           App.Collection.loadAssets( data.assets )
@@ -144,43 +175,90 @@ class App.TicketCreate extends App.Controller
 
   render: (template = {}) ->
 
-    # set defaults
-    defaults =
-      state_id:    App.TicketState.findByAttribute( 'name', 'open' ).id
-      priority_id: App.TicketPriority.findByAttribute( 'name', '2 normal' ).id
-
-    # generate form
-    configure_attributes = [
-      { name: 'customer_id',  display: 'Customer', tag: 'autocompletion', type: 'text', limit: 200, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', helpLink: '<a href="" class="customer_new">&raquo;</a>', callback: @localUserInfo, source: @apiPath + '/users/search', minLengt: 2 },
-      { name: 'group_id',     display: 'Group',    tag: 'select',   multiple: false, null: false, filter: @edit_form, nulloption: true, relation: 'Group', default: defaults['group_id'], class: 'span7',  },
-      { name: 'owner_id',     display: 'Owner',    tag: 'select',   multiple: false, null: true,  filter: @edit_form, nulloption: true, relation: 'User',  default: defaults['owner_id'], class: 'span7',  },
-      { name: 'tags',         display: 'Tags',     tag: 'tag',      type: 'text', null: true, default: defaults['tags'], class: 'span7', },
-      { name: 'subject',      display: 'Subject',  tag: 'input',    type: 'text', limit: 200, null: false, default: defaults['subject'], class: 'span7', },
-      { name: 'body',         display: 'Text',     tag: 'textarea', rows: 8,                  null: false, default: defaults['body'],    class: 'span7', upload: true },
-      { name: 'state_id',     display: 'State',    tag: 'select',   multiple: false, null: false, filter: @edit_form, relation: 'TicketState',    default: defaults['state_id'],    translate: true, class: 'medium' },
-      { name: 'priority_id',  display: 'Priority', tag: 'select',   multiple: false, null: false, filter: @edit_form, relation: 'TicketPriority', default: defaults['priority_id'], translate: true, class: 'medium' },
-    ]
     @html App.view('agent_ticket_create')(
       head:  'New Ticket'
-      title: @article_attributes['title']
       agent: @isRole('Agent')
       admin: @isRole('Admin')
     )
 
-    params = undefined
+    # get params
+    params = {}
     if template && !_.isEmpty( template.options )
       params = template.options
     else if App.TaskManager.get(@task_key) && !_.isEmpty( App.TaskManager.get(@task_key).state )
       params = App.TaskManager.get(@task_key).state
 
+    formChanges = (params, attribute, attributes, classname, form, ui) =>
+      if @form_meta.dependencies && @form_meta.dependencies[attribute.name]
+        dependency = @form_meta.dependencies[attribute.name][ parseInt(params[attribute.name]) ]
+        if dependency
+
+          for fieldNameToChange of dependency
+            filter = []
+            if dependency[fieldNameToChange]
+              filter = dependency[fieldNameToChange]
+
+            # find element to replace
+            for item in attributes
+              if item.name is fieldNameToChange
+                item.display = false
+                item['filter'] = {}
+                item['filter'][ fieldNameToChange ] = filter
+                item.default = params[item.name]
+                #if !item.default
+                #  delete item['default']
+                newElement = ui.formGenItem( item, classname, form )
+
+            # replace new option list
+            form.find('[name="' + fieldNameToChange + '"]').replaceWith( newElement )
+
     new App.ControllerForm(
-      el: @el.find('.ticket_create')
+      el:       @el.find('.ticket-form-top')
-      form_id: @form_id
+      form_id:  @form_id
-      model:
+      model:    App.Ticket
-        configure_attributes: configure_attributes
+      screen:   'create_top'
-        className:            'create_' + @type + '_' + @id
+      events:
+        'change [name=customer_id]': @localUserInfo
+      handlers: [
+        formChanges
+      ]
+      filter:     @form_meta.filter
       autofocus: true
-      form_data: @edit_form
+      params:    params
+    )
+
+    new App.ControllerForm(
+      el:       @el.find('.article-form-top')
+      form_id:  @form_id
+      model:    App.TicketArticle
+      screen:   'create_top'
+      params:    params
+    )
+    new App.ControllerForm(
+      el:       @el.find('.ticket-form-middle')
+      form_id:  @form_id
+      model:    App.Ticket
+      screen:   'create_middle'
+      events:
+        'change [name=customer_id]': @localUserInfo
+      handlers: [
+        formChanges
+      ]
+      filter:     @form_meta.filter
+      params:    params
+      noFieldset: true
+    )
+    new App.ControllerForm(
+      el:       @el.find('.ticket-form-bottom')
+      form_id:  @form_id
+      model:    App.Ticket
+      screen:   'create_bottom'
+      events:
+        'change [name=customer_id]': @localUserInfo
+      handlers: [
+        formChanges
+      ]
+      filter:     @form_meta.filter
       params:    params
     )
 
@@ -190,11 +268,15 @@ class App.TicketCreate extends App.Controller
     #   template_id: template['id']
     # )
 
+    # set type selector
+    @setFormTypeInUi( params['formSenderType'] )
+
+    # remember form params of init load
     @formDefault = @formParam( @el.find('.ticket-create') )
 
     # show text module UI
     @textModule = new App.WidgetTextModule(
-      el: @el.find('.ticket-create').find('textarea')
+      el: @el.find('form').find('textarea')
     )
 
     $('#tags').tokenfield()
@@ -202,14 +284,17 @@ class App.TicketCreate extends App.Controller
     # start auto save
     @autosave()
 
-  localUserInfo: (params) =>
+  localUserInfo: (e) =>
+
+    params = App.ControllerForm.params( $(e.target).closest('form') )
 
     # update text module UI
     callback = (user) =>
-      @textModule.reload(
+      if @textModule
-        ticket:
+        @textModule.reload(
-          customer: user
+          ticket:
-      )
+            customer: user
+        )
 
     @userInfo(
       user_id:  params.customer_id
@@ -223,7 +308,8 @@ class App.TicketCreate extends App.Controller
       create_screen: @
     )
 
-  cancel: ->
+  cancel: (e) ->
+    e.preventDefault()
     @navigate '#'
 
   submit: (e) ->
@@ -237,11 +323,11 @@ class App.TicketCreate extends App.Controller
       params.title = params.subject
 
     # create ticket
-    object = new App.Ticket
+    ticket = new App.Ticket
 
     # find sender_id
-    sender = App.TicketArticleSender.findByAttribute( 'name', @article_attributes['sender'] )
+    sender = App.TicketArticleSender.findByAttribute( 'name', @articleAttributes['sender'] )
-    type   = App.TicketArticleType.findByAttribute( 'name', @article_attributes['article'] )
+    type   = App.TicketArticleType.findByAttribute( 'name', @articleAttributes['article'] )
 
     if params.group_id
       group  = App.Group.find( params.group_id )
@@ -251,6 +337,7 @@ class App.TicketCreate extends App.Controller
       params['article'] = {
         to:         (group && group.name) || ''
         from:       params.customer_id_autocompletion
+        cc:         params.cc
         subject:    params.subject
         body:       params.body
         type_id:    type.id
@@ -261,6 +348,7 @@ class App.TicketCreate extends App.Controller
       params['article'] = {
         from:       (group && group.name) || ''
         to:         params.customer_id_autocompletion
+        cc:         params.cc
         subject:    params.subject
         body:       params.body
         type_id:    type.id
@@ -268,15 +356,38 @@ class App.TicketCreate extends App.Controller
         form_id:    @form_id
       }
 
-    object.load(params)
+    ticket.load(params)
 
-    # validate form
+    ticketErrorsTop = ticket.validate(
-    errors = object.validate()
+      screen: 'create_top'
+    )
+    ticketErrorsMiddle = ticket.validate(
+      screen: 'create_middle'
+    )
+    ticketErrorsBottom = ticket.validate(
+      screen: 'create_bottom'
+    )
+
+    article = new App.TicketArticle
+    article.load( params['article'] )
+    articleErrors = article.validate(
+      screen: 'create_top'
+    )
+
+    # collect whole validation result
+    errors = {}
+    errors = _.extend( errors, ticketErrorsTop )
+    errors = _.extend( errors, ticketErrorsMiddle )
+    errors = _.extend( errors, ticketErrorsBottom )
+    errors = _.extend( errors, articleErrors )
 
     # show errors in form
-    if errors
+    if !_.isEmpty( errors )
       @log 'error', errors
-      @formValidate( form: e.target, errors: errors )
+      @formValidate(
+        form:   e.target
+        errors: errors
+      )
 
     # save ticket, create article
     else
@@ -284,7 +395,7 @@ class App.TicketCreate extends App.Controller
       # disable form
       @formDisable(e)
       ui = @
-      object.save(
+      ticket.save(
         done: ->
 
           # notify UI
@@ -325,10 +436,10 @@ class UserNew extends App.ControllerModal
     @html App.view('agent_user_create')( head: 'New User' )
 
     new App.ControllerForm(
-      el: @el.find('#form-user'),
+      el:         @el.find('#form-user')
-      model: App.User,
+      model:      App.User
-      required: 'quick',
+      screen:     'edit'
-      autofocus: true,
+      autofocus:  true
     )
 
     @modalShow()
@@ -390,7 +501,7 @@ class Router extends App.ControllerPermanent
         split = "/#{params['ticket_id']}/#{params['article_id']}"
 
       id = Math.floor( Math.random() * 99999 )
-      @navigate "#ticket/create/#{params['type']}/id/#{id}#{split}" 
+      @navigate "#ticket/create/id/#{id}#{split}"
       return
 
     # cleanup params
@@ -400,20 +511,16 @@ class Router extends App.ControllerPermanent
       type:       params.type
       id:         params.id
 
-    App.TaskManager.add( 'TicketCreateScreen-' + params['type'] + '-' + params['id'], 'TicketCreate', clean_params )
+    App.TaskManager.add( 'TicketCreateScreen-' + params['id'], 'TicketCreate', clean_params )
 
 # create new ticket routes/controller
 App.Config.set( 'ticket/create', Router, 'Routes' )
-App.Config.set( 'ticket/create/:type', Router, 'Routes' )
+App.Config.set( 'ticket/create/', Router, 'Routes' )
-App.Config.set( 'ticket/create/:type/id/:id', Router, 'Routes' )
+App.Config.set( 'ticket/create/id/:id', Router, 'Routes' )
-
 
 # split ticket
-App.Config.set( 'ticket/create/:type/:ticket_id/:article_id', Router, 'Routes' )
+App.Config.set( 'ticket/create/:ticket_id/:article_id', Router, 'Routes' )
-App.Config.set( 'ticket/create/:type/id/:id/:ticket_id/:article_id', Router, 'Routes' )
+App.Config.set( 'ticket/create/id/:id/:ticket_id/:article_id', Router, 'Routes' )
-
-# set new task actions
-App.Config.set( 'TicketNewCallOutbound', { prio: 8001, parent: '#new', name: 'Call Outbound', target: '#ticket/create/call_outbound', role: ['Agent'], divider: true }, 'NavBarRight' )
-App.Config.set( 'TicketNewCallInbound', { prio: 8002, parent: '#new', name: 'Call Inbound', target: '#ticket/create/call_inbound', role: ['Agent'], divider: true }, 'NavBarRight' )
-App.Config.set( 'TicketNewEmail', { prio: 8003, parent: '#new', name: 'Email', target: '#ticket/create/email', role: ['Agent'], divider: true }, 'NavBarRight' )
 
+# set new actions
+App.Config.set( 'TicketCreate', { prio: 8003, parent: '#new', name: 'New Ticket', target: '#ticket/create', role: ['Agent'], divider: true }, 'NavBarRight' )

app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee

@@ -13,11 +13,11 @@ class Index extends App.ControllerContent
     # set title
     @title 'New Ticket'
     @form_id = App.ControllerForm.formId()
+    @form_meta = undefined
+
     @fetch(params)
     @navupdate '#customer_ticket_new'
 
-    @edit_form = undefined
-
   # get data / in case also ticket data for split
   fetch: (params) ->
 
@@ -27,7 +27,7 @@ class Index extends App.ControllerContent
     if cache
 
       # get edit form attributes
-      @edit_form = cache.edit_form
+      @form_meta = cache.form_meta
 
       # load assets
       App.Collection.loadAssets( cache.assets )
@@ -45,7 +45,7 @@ class Index extends App.ControllerContent
           App.Store.write( 'ticket_create_attributes', data )
 
           # get edit form attributes
-          @edit_form = data.edit_form
+          @form_meta = data.form_meta
 
           # load assets
           App.Collection.loadAssets( data.assets )
@@ -87,27 +87,77 @@ class Index extends App.ControllerContent
           return item if item && _.contains( group_ids, item.id.toString() )
       )
 
-    # generate form
+    formChanges = (params, attribute, attributes, classname, form, ui) =>
-    configure_attributes = [
+      if @form_meta.dependencies && @form_meta.dependencies[attribute.name]
-      { name: 'group_id',           display: 'Group',    tag: 'select',   multiple: false, null: false, filter: groupFilter, nulloption: true, relation: 'Group', default: defaults['group_id'], class: 'span7',  },
+        dependency = @form_meta.dependencies[attribute.name][ parseInt(params[attribute.name]) ]
-#      { name: 'owner_id',           display: 'Owner',    tag: 'select',   multiple: false, null: true,  filter: @edit_form, nulloption: true, relation: 'User',  default: defaults['owner_id'], class: 'span7',  },
+        if dependency
-      { name: 'subject',            display: 'Subject',  tag: 'input',    type: 'text', limit: 100, null: false, default: defaults['subject'], class: 'span7', },
+
-      { name: 'body',               display: 'Text',     tag: 'textarea', rows: 10,                  null: false, default: defaults['body'],    class: 'span7', upload: true },
+          for fieldNameToChange of dependency
-#      { name: 'state_id',    display: 'State',    tag: 'select',   multiple: false, null: false, filter: @edit_form, relation: 'TicketState',    default: defaults['state_id'],    translate: true, class: 'medium' },
+            filter = []
-#      { name: 'priority_id', display: 'Priority', tag: 'select',   multiple: false, null: false, filter: @edit_form, relation: 'TicketPriority', default: defaults['priority_id'], translate: true, class: 'medium' },
+            if dependency[fieldNameToChange]
-    ]
+              filter = dependency[fieldNameToChange]
+
+            # find element to replace
+            for item in attributes
+              if item.name is fieldNameToChange
+                item.display = false
+                item['filter'] = {}
+                item['filter'][ fieldNameToChange ] = filter
+                item.default = params[item.name]
+                #if !item.default
+                #  delete item['default']
+                newElement = ui.formGenItem( item, classname, form )
+
+            # replace new option list
+            form.find('[name="' + fieldNameToChange + '"]').replaceWith( newElement )
+
     @html App.view('customer_ticket_create')( head: 'New Ticket' )
 
+
     new App.ControllerForm(
-      el:      @el.find('#form_create')
+      el:       @el.find('.ticket-form-top')
-      form_id: @form_id
+      form_id:  @form_id
-      model:
+      model:    App.Ticket
-        configure_attributes: configure_attributes
+      screen:   'create_top'#@article_attributes['screen']
-        className:            'create'
+      handlers: [
+        formChanges
+      ]
+      filter:     @form_meta.filter
       autofocus: true
-      form_data: @edit_form
+      params:    defaults
     )
 
+    new App.ControllerForm(
+      el:       @el.find('.article-form-top')
+      form_id:  @form_id
+      model:    App.TicketArticle
+      screen:   'create_top'#@article_attributes['screen']
+      params:   defaults
+    )
+    new App.ControllerForm(
+      el:       @el.find('.ticket-form-middle')
+      form_id:  @form_id
+      model:    App.Ticket
+      screen:   'create_middle'#@article_attributes['screen']
+      handlers: [
+        formChanges
+      ]
+      filter:     @form_meta.filter
+      params:    defaults
+      noFieldset: true
+    )
+    #new App.ControllerForm(
+    #  el:       @el.find('.ticket-form-bottom')
+    #  form_id:  @form_id
+    #  model:    App.Ticket
+    #  screen:   'create_bottom'#@article_attributes['screen']
+    #  handlers: [
+    #    formChanges
+    #  ]
+    #  filter:     @form_meta.filter
+    #  params:    defaults
+    #)
+
     new App.ControllerDrox(
       el:   @el.find('.sidebar')
       data:
@@ -128,19 +178,21 @@ class Index extends App.ControllerContent
     params.customer_id = @Session.get('id')
 
     # set prio
-    priority = App.TicketPriority.findByAttribute( 'name', '2 normal' )
+    if !params.priority_id
-    params.priority_id = priority.id
+      priority = App.TicketPriority.findByAttribute( 'name', '2 normal' )
+      params.priority_id = priority.id
 
     # set state
-    state = App.TicketState.findByAttribute( 'name', 'new' )
+    if !params.state_id
-    params.state_id = state.id
+      state = App.TicketState.findByAttribute( 'name', 'new' )
+      params.state_id = state.id
 
     # fillup params
     if !params.title
       params.title = params.subject
 
     # create ticket
-    object = new App.Ticket
+    ticket = new App.Ticket
     @log 'CustomerTicketCreate', 'notice', 'updateAttributes', params
 
     # find sender_id
@@ -160,16 +212,35 @@ class Index extends App.ControllerContent
       form_id:    @form_id
     }
 
-    object.load(params)
+    ticket.load(params)
 
     # validate form
-    errors = object.validate()
+    ticketErrorsTop = ticket.validate(
+      screen: 'create_top'
+    )
+    ticketErrorsMiddle = ticket.validate(
+      screen: 'create_middle'
+    )
+    article = new App.TicketArticle
+    article.load(params['article'])
+    articleErrors = article.validate(
+      screen: 'create_top'
+    )
+
+    # collect whole validation
+    errors = {}
+    errors = _.extend( errors, ticketErrorsTop )
+    errors = _.extend( errors, ticketErrorsMiddle )
+    errors = _.extend( errors, articleErrors )
 
     # show errors in form
-    if errors
+    if !_.isEmpty(errors)
       @log 'CustomerTicketCreate', 'error', 'can not create', errors
 
-      @formValidate( form: e.target, errors: errors )
+      @formValidate(
+        form:   e.target
+        errors: errors
+      )
 
     # save ticket, create article
     else
@@ -177,7 +248,7 @@ class Index extends App.ControllerContent
       # disable form
       @formDisable(e)
       ui = @
-      object.save(
+      ticket.save(
         done: ->
 
           # redirect to zoom
@@ -189,4 +260,4 @@ class Index extends App.ControllerContent
       )
 
 App.Config.set( 'customer_ticket_new', Index, 'Routes' )
-App.Config.set( 'CustomerTicketNew', { prio: 8003, parent: '#new', name: 'New Ticket', target: '#customer_ticket_new', role: ['Customer'], divider: true }, 'NavBarRight' )
+App.Config.set( 'CustomerTicketNew', { prio: 8003, parent: '#new', name: 'New Ticket', target: '#customer_ticket_new', role: ['Customer'], divider: true }, 'NavBarRight' )

app/assets/javascripts/app/controllers/signup.js.coffee

@@ -32,7 +32,7 @@ class Index extends App.ControllerContent
     new App.ControllerForm(
       el:        @el.find('form')
       model:     App.User
-      required:  'signup'
+      screen:    'signup'
       autofocus: true
     )
 

app/assets/javascripts/app/controllers/ticket_overview.js.coffee

@@ -322,7 +322,7 @@ class Table extends App.ControllerContent
         configure_attributes: @configure_attributes_ticket
         className:            'create'
       form_data:   @bulk
-      no_fieldset: true
+      noFieldset: true
     )
     #html.delegate('.bulk-action-form', 'submit', (e) =>
     html.bind('submit', (e) =>

app/assets/javascripts/app/controllers/ticket_zoom.js.coffee

@@ -5,7 +5,9 @@ class App.TicketZoom extends App.Controller
     # check authentication
     return if !@authenticate()
 
-    @edit_form      = undefined
+    @navupdate '#'
+
+    @form_meta      = undefined
     @ticket_id      = params.ticket_id
     @article_id     = params.article_id
     @signature      = undefined
@@ -112,7 +114,7 @@ class App.TicketZoom extends App.Controller
     @ticket_article_ids = data.ticket_article_ids
 
     # get edit form attributes
-    @edit_form = data.edit_form
+    @form_meta = data.form_meta
 
     # get signature
     @signature = data.signature
@@ -145,7 +147,7 @@ class App.TicketZoom extends App.Controller
       new App.ControllerForm(
         el:         @el.find('.edit')
         model:      App.Ticket
-        required:   required
+        screen:   'edit'
         params:     App.Ticket.find(@ticket.id)
       )
       # start link info controller
@@ -163,13 +165,14 @@ class App.TicketZoom extends App.Controller
         new App.ControllerForm(
           el:         @el.find('.customer-edit')
           model:      App.User
-          required:   'quick'
+          screen:   'edit'
           params:     App.User.find(@ticket.customer_id)
         )
         new App.ControllerForm(
           el:         @el.find('.organization-edit')
           model:      App.Organization
           params:     App.Organization.find(@ticket.organitaion_id)
+          screen:   'edit'
         )
 
     @TicketAction()
@@ -214,7 +217,8 @@ class App.TicketZoom extends App.Controller
     new Edit(
       ticket:     @ticket
       el:         @el.find('.ticket-edit')
-      edit_form:  @edit_form
+      #el:         @el.find('.edit')
+      form_meta:  @form_meta
       task_key:   @task_key
       ui:         @
     )
@@ -244,9 +248,13 @@ class TicketTitle extends App.Controller
 
   render: (ticket) =>
     @html App.view('ticket_zoom/title')(
-      ticket: ticket
+      ticket:     ticket
+      isCustomer: @isRole('Customer')
     )
 
+    # show frontend times
+    @frontendTimeUpdate()
+
   update: (e) =>
     $this = $(e.target)
     title = $this.html()
@@ -298,7 +306,7 @@ class Sidebar extends App.Controller
     if name
       if name is @currentTab
         @toggleSidebar()
-      else 
+      else
         @el.find('.ticket-zoom .sidebar-tab').removeClass('active')
         $(e.target).closest('.sidebar-tab').addClass('active')
 
@@ -372,57 +380,55 @@ class Edit extends App.Controller
       formChanged: !_.isEmpty( App.TaskManager.get(@task_key).state )
     )
 
-    @configure_attributes_ticket = [
-      { name: 'state_id',     display: 'State',    tag: 'select',   multiple: false, null: true, relation: 'TicketState', filter: @edit_form, translate: true, class: 'span2', item_class: 'pull-left' },
-      { name: 'priority_id',  display: 'Priority', tag: 'select',   multiple: false, null: true, relation: 'TicketPriority', filter: @edit_form, translate: true, class: 'span2', item_class: 'pull-left' },
-      { name: 'group_id',     display: 'Group',    tag: 'select',   multiple: false, null: true, relation: 'Group', filter: @edit_form, class: 'span2', item_class: 'pull-left'  },
-      { name: 'owner_id',     display: 'Owner',    tag: 'select',   multiple: false, null: true, relation: 'User', filter: @edit_form, nulloption: true, class: 'span2', item_class: 'pull-left' },
-    ]
-    if @isRole('Customer')
-      @configure_attributes_ticket = [
-        { name: 'state_id',    display: 'State',    tag: 'select',   multiple: false, null: true, relation: 'TicketState', filter: @edit_form, translate: true, class: 'span2', item_class: 'pull-left' },
-        { name: 'priority_id', display: 'Priority', tag: 'select',   multiple: false, null: true, relation: 'TicketPriority', filter: @edit_form, translate: true, class: 'span2', item_class: 'pull-left' },
-      ]
-
-    @configure_attributes_article = [
-      { name: 'type_id',      display: 'Type',        tag: 'select',   multiple: false, null: true, relation: 'TicketArticleType', filter: @edit_form, default: '9', translate: true, class: 'medium' },
-      { name: 'internal',     display: 'Visibility',  tag: 'select',   null: true, options: { true: 'internal', false: 'public' }, class: 'medium', item_class: '', default: false },
-      { name: 'to',           display: 'To',          tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', hide: true },
-      { name: 'cc',           display: 'Cc',          tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', hide: true },
-#      { name: 'subject',      display: 'Subject',     tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', hide: true },
-      { name: 'in_reply_to',  display: 'In Reply to', tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', item_class: 'hide' },
-      { name: 'body',         display: 'Text',        tag: 'textarea', rows: 6,  limit: 100, null: true, class: 'span7', item_class: '', upload: true },
-    ]
-    if @isRole('Customer')
-      @configure_attributes_article = [
-        { name: 'to',           display: 'To',          tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', hide: true },
-        { name: 'cc',           display: 'Cc',          tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', hide: true },
-#        { name: 'subject',     display: 'Subject',     tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', hide: true },
-        { name: 'in_reply_to',  display: 'In Reply to', tag: 'input',    type: 'text', limit: 100, null: true, class: 'span7', item_class: 'hide' },
-        { name: 'body',         display: 'Text',        tag: 'textarea', rows: 6,  limit: 100, null: true, class: 'span7', item_class: '', upload: true },
-      ]
-
     @form_id = App.ControllerForm.formId()
-    defaults = ticket
+    defaults = ticket.attributes()
+    if @isRole('Customer')
+      delete defaults['state_id']
+      delete defaults['state']
     if !_.isEmpty( App.TaskManager.get(@task_key).state )
       defaults = App.TaskManager.get(@task_key).state
-    new App.ControllerForm(
+    formChanges = (params, attribute, attributes, classname, form, ui) =>
-      el:        @el.find('.form-ticket-update')
+      if @form_meta.dependencies && @form_meta.dependencies[attribute.name]
-      form_id:   @form_id
+        dependency = @form_meta.dependencies[attribute.name][ parseInt(params[attribute.name]) ]
-      model:
+        if dependency
-        configure_attributes: @configure_attributes_ticket
-        className:            'update_ticket_' + ticket.id
-      params:    defaults
-      form_data: @edit_form
-    )
 
+          for fieldNameToChange of dependency
+            filter = []
+            if dependency[fieldNameToChange]
+              filter = dependency[fieldNameToChange]
+
+            # find element to replace
+            for item in attributes
+              if item.name is fieldNameToChange
+                item.display = false
+                item['filter'] = {}
+                item['filter'][ fieldNameToChange ] = filter
+                item.default = params[item.name]
+                #if !item.default
+                #  delete item['default']
+                newElement = ui.formGenItem( item, classname, form )
+
+            # replace new option list
+            form.find('[name="' + fieldNameToChange + '"]').replaceWith( newElement )
+
+    new App.ControllerForm(
+      el:       @el.find('.form-ticket-update')
+      form_id:  @form_id
+      model:    App.Ticket
+      screen:   'edit'
+      handlers: [
+        formChanges
+      ]
+      filter:    @form_meta.filter
+      params:    defaults
+    )
     new App.ControllerForm(
       el:        @el.find('.form-article-update')
       form_id:   @form_id
-      model:
+      model:     App.TicketArticle
-        configure_attributes: @configure_attributes_article
+      screen:   'edit'
-        className:            'update_ticket_' + ticket.id
+      filter:
-      form_data: @edit_form
+        type_id: [1,9,5]
       params:    defaults
       dependency: [
         {
@@ -440,13 +446,24 @@ class Edit extends App.Controller
           bind: {
             name:     'type_id'
             relation: 'TicketArticleType'
-            value:    ['note', 'twitter status', 'twitter direct-message']
+            value:    ['note', 'phone', 'twitter status']
           },
           change: {
             action: 'hide'
             name: ['to', 'cc'],
           },
         },
+        {
+          bind: {
+            name:     'type_id'
+            relation: 'TicketArticleType'
+            value:    ['twitter direct-message']
+          },
+          change: {
+            action: 'show'
+            name: ['to'],
+          },
+        },
       ]
     )
 
@@ -680,10 +697,16 @@ class Edit extends App.Controller
     @autosaveStop()
     params = @formParam(e.target)
 
+    # get ticket
     ticket = App.Ticket.fullLocal( @ticket.id )
 
     @log 'notice', 'update', params, ticket
 
+    # update local ticket
+
+    # create local article
+
+
     # find sender_id
     if @isRole('Customer')
       sender            = App.TicketArticleSender.findByAttribute( 'name', 'Customer' )
@@ -696,17 +719,16 @@ class Edit extends App.Controller
       params.sender_id  = sender.id
 
     # update ticket
-    ticket_update = {}
+    for key, value of params
-    for item in @configure_attributes_ticket
+      ticket[key] = value
-      ticket_update[item.name] = params[item.name]
 
     # check owner assignment
     if !@isRole('Customer')
-      if !ticket_update['owner_id']
+      if !ticket['owner_id']
-        ticket_update['owner_id'] = 1
+        ticket['owner_id'] = 1
 
     # check if title exists
-    if !ticket_update['title'] && !ticket.title
+    if !ticket['title']
       alert( App.i18n.translateContent('Title needed') )
       return
 
@@ -732,22 +754,32 @@ class Edit extends App.Controller
           @autosaveStart()
           return
 
-    ticket.load( ticket_update )
+    # submit ticket & article
-    @log 'notice', 'update ticket', ticket_update, ticket
+    @log 'notice', 'update ticket', ticket
 
     # disable form
     @formDisable(e)
 
     # validate ticket
-    errors = ticket.validate()
+    errors = ticket.validate(
+      screen: 'edit'
+    )
     if errors
       @log 'error', 'update', errors
+
+      @log 'error', errors
+      @formValidate(
+        form:   e.target
+        errors: errors
+        screen: 'edit'
+      )
       @formEnable(e)
       @autosaveStart()
       return
 
     # validate article
-    if params['body']
+    articleAttributes = App.TicketArticle.attributesGet( 'edit' )
+    if params['body'] || ( articleAttributes['body'] && articleAttributes['body']['null'] is false )
       article = new App.TicketArticle
       params.from      = @Session.get( 'firstname' ) + ' ' + @Session.get( 'lastname' )
       params.ticket_id = ticket.id
@@ -761,6 +793,11 @@ class Edit extends App.Controller
       errors = article.validate()
       if errors
         @log 'error', 'update article', errors
+        @formValidate(
+          form:   e.target
+          errors: errors
+          screen: 'edit'
+        )
         @formEnable(e)
         @autosaveStart()
         return

app/assets/javascripts/app/controllers/widget/user.js.coffee

@@ -109,13 +109,12 @@ class App.WidgetUser extends App.ControllerDrox
   edit: (e) =>
     e.preventDefault()
     new App.ControllerGenericEdit(
-      id: @user_id,
+      id: @user_id
-      genericObject: 'User',
+      genericObject: 'User'
-      required: 'quick',
+      screen: 'edit'
-      pageData: {
+      pageData:
-        title: 'Users',
+        title: 'Users'
-        object: 'User',
+        object: 'User'
-        objects: 'Users',
+        objects: 'Users'
-      },
       callback: @render
     )

app/assets/javascripts/app/lib/app_post/auth.js.coffee

@@ -69,12 +69,26 @@ class App.Auth
       App.Event.trigger( 'auth:logout' )
       App.Event.trigger( 'ui:rerender' )
 
+      # update model definition
+      if data.models
+        for model, attributes of data.models
+          for attribute in attributes
+            App[model].attributes.push attribute.name
+            App[model].configure_attributes.push attribute
+
       return false;
 
     # clear local store
     if type isnt 'check'
       App.Event.trigger( 'clearStore' )
 
+    # update model definition
+    if data.models
+      for model, attributes of data.models
+        for attribute in attributes
+          App[model].attributes.push attribute.name
+          App[model].configure_attributes.push attribute
+
     # update config
     for key, value of data.config
       App.Config.set( key, value )
@@ -129,4 +143,3 @@ class App.Auth
     App.Event.trigger( 'auth:logout' )
     App.Event.trigger( 'ui:rerender' )
     App.Event.trigger( 'clearStore' )
-

app/assets/javascripts/app/lib/spine/relation.coffee

@@ -1,6 +1,5 @@
 Spine   = @Spine or require('spine')
 isArray = Spine.isArray
-require = @require or ((value) -> eval(value))
 
 class Collection extends Spine.Module
   constructor: (options = {}) ->
@@ -111,8 +110,14 @@ underscore = (str) ->
      .replace(/-/g, '_')
      .toLowerCase()
 
+requireModel = (model) ->
+  if typeof model is 'string'
+    require?(model) or eval(model)
+  else
+    model
+
 association = (name, model, record, fkey, Ctor) ->
-  model = require(model) if typeof model is 'string'
+  model = requireModel(model) if typeof model is 'string'
   new Ctor(name: name, model: model, record: record, fkey: fkey)
 
 Spine.Model.extend

app/assets/javascripts/app/lib/spine/route.coffee

@@ -71,6 +71,9 @@ class Route extends Spine.Module
     @change()
 
   @unbind: ->
+    unbindResult = Spine.Events.unbind.apply this, arguments
+    return unbindResult if arguments.length > 0
+
     return if @options.shim
 
     if @history
@@ -80,33 +83,30 @@ class Route extends Spine.Module
 
   @navigate: (args...) ->
     options = {}
-
     lastArg = args[args.length - 1]
     if typeof lastArg is 'object'
       options = args.pop()
     else if typeof lastArg is 'boolean'
       options.trigger = args.pop()
-
     options = $.extend({}, @options, options)
 
     path = args.join('/')
     return if @path is path
     @path = path
 
-    @trigger('navigate', @path)
+    if options.trigger
+      @trigger('navigate', @path)
+      routes = @matchRoutes(@path, options)
+      unless routes.length
+        if typeof options.redirect is 'function'
+          return options.redirect.apply this, [@path, options]
+        else
+          if options.redirect is true
+            @redirect(@path)
 
-    routes = @matchRoutes(@path, options) if options.trigger
+    if options.shim
-
+      true
-    return if options.shim
+    else if @history and options.replace
-
-    unless routes.length
-      if typeof options.redirect is 'function'
-        return options.redirect.apply this, [@path, options]
-      else
-        if options.redirect is true
-          @redirect(@path)
-
-    if @history and options.replace
       history.replaceState({}, document.title, @path)
     else if @history
       history.pushState({}, document.title, @path)

app/assets/javascripts/app/lib/spine/spine.coffee

@@ -149,13 +149,14 @@ class Model extends Module
   @toString: -> "#{@className}(#{@attributes.join(", ")})"
 
   @find: (id, notFound = @notFound) ->
-    record = @irecords[id]?.clone()
+    @irecords[id]?.clone() or notFound?(id)
-    return record or notFound?(id)
 
-  @notFound: (id) -> return null
+  @findAll: (ids, notFound) ->
+    (@find(id) for id in ids when @find(id, notFound))
 
-  @exists: (id) ->
+  @notFound: (id) -> null
-    return if @irecords[id] then true else false
+
+  @exists: (id) -> Boolean @irecords[id]
 
   @addRecord: (record, options = {}) ->
     if record.id and @irecords[record.id]
@@ -321,8 +322,8 @@ class Model extends Module
     result
 
   eql: (rec) ->
-    !!(rec and rec.constructor is @constructor and
+    rec and rec.constructor is @constructor and
-        ((rec.cid is @cid) or (rec.id and rec.id is @id)))
+      ((rec.cid is @cid) or (rec.id and rec.id is @id))
 
   save: (options = {}) ->
     unless options.validate is false
@@ -634,7 +635,7 @@ makeArray = (args) ->
 Spine = @Spine   = {}
 module?.exports  = Spine
 
-Spine.version    = '1.3.1'
+Spine.version    = '1.3.2'
 Spine.isArray    = isArray
 Spine.isBlank    = isBlank
 Spine.$          = $

app/assets/javascripts/app/models/_application_model.js.coffee

@@ -73,55 +73,116 @@ class App.Model extends Spine.Model
     ''
 
   @validate: ( data = {} ) ->
-    return if !data['model'].configure_attributes
+
+    # based on model attrbutes
+    if App[ data['model'] ] && App[ data['model'] ].attributesGet
+      attributes = App[ data['model'] ].attributesGet( data['screen'] )
+
+    # based on custom attributes
+    else if data['model'].configure_attributes
+      attributes = App.Model.attributesGet( data['screen'], data['model'].configure_attributes )
+
+    # check required_if attributes
+    for attributeName, attribute of attributes
+      if attribute['required_if']
+
+        for key, values of attribute['required_if']
+
+          localValues = data['params'][key]
+          if !_.isArray( localValues )
+            localValues = [ localValues ]
+
+          match = false
+          for value in values
+            if localValues
+              for localValue in localValues
+                if value && localValue && value.toString() is localValue.toString()
+                  match = true
+          if match is true
+            attribute['null'] = false
+          else
+            attribute['null'] = true
 
     # check attributes/each attribute of object
     errors = {}
-    for attribute in data['model'].configure_attributes
+    for attributeName, attribute of attributes
 
       # only if attribute is not read only
       if !attribute.readonly
 
         # check required // if null is defined && null is false
-        if 'null' of attribute && !attribute[null]
+        if 'null' of attribute && !attribute['null']
 
           # check :: fields
           parts = attribute.name.split '::'
           if parts[0] && !parts[1]
 
             # key exists not in hash || value is '' || value is undefined
-            if !( attribute.name of data['params'] ) || data['params'][attribute.name] is '' || data['params'][attribute.name] is undefined
+            if !( attributeName of data['params'] ) || data['params'][attributeName] is '' || data['params'][attributeName] is undefined
-              errors[attribute.name] = 'is required'
+              errors[attributeName] = 'is required'
 
           else if parts[0] && parts[1] && !parts[2]
 
             # key exists not in hash || value is '' || value is undefined
             if !data.params[parts[0]] || !( parts[1] of data.params[parts[0]] ) || data.params[parts[0]][parts[1]] is '' || data.params[parts[0]][parts[1]] is undefined
-              errors[attribute.name] = 'is required'
+              errors[attributeName] = 'is required'
 
           else
             throw "can't parse '#{attribute.name}'"
 
         # check confirm password
-        if attribute.type is 'password' && data['params'][attribute.name] && "#{attribute.name}_confirm" of data['params']
+        if attribute.type is 'password' && data['params'][attributeName] && "#{attributeName}_confirm" of data['params']
 
           # get confirm password
-          if data['params'][attribute.name] isnt data['params']["#{attribute.name}_confirm"]
+          if data['params'][attributeName] isnt data['params']["#{attributeName}_confirm"]
-            errors[attribute.name] = 'didn\'t match'
+            errors[attributeName] = 'didn\'t match'
-            errors["#{attribute.name}_confirm"] = ''
+            errors["#{attributeName}_confirm"] = ''
 
     # return error object
     if !_.isEmpty(errors)
-      console.log 'error', 'validation vailed', errors
+      console.log 'error', 'validation failed', errors
       return errors
 
     # return no errors
     return
 
-  validate: ->
+  ###
+
+  attributes = App.Model.attributesGet(optionalScreen, optionalAttributesList)
+
+  ###
+
+  @attributesGet: (screen = undefined, attributes = false) ->
+    if !attributes
+      attributes = clone( App[ @.className ].configure_attributes )
+    else
+      attributes = clone( attributes )
+
+    # in case if no configure_attributes exist
+    return if !attributes
+    attributesNew = {}
+
+    # check params of screen if screen is requested
+    if screen
+      for attribute in attributes
+        if attribute.screen
+          if attribute && attribute.screen && attribute.screen[ screen ] && !_.isEmpty( attribute.screen[ screen ] )
+            for item, value of attribute.screen[ screen ]
+              attribute[item] = value
+            attributesNew[ attribute.name ] = attribute
+
+    if !screen || _.isEmpty( attributesNew )
+      for attribute in attributes
+        attributesNew[ attribute.name ] = attribute
+
+    console.log(attributesNew)
+    attributesNew
+
+  validate: (params = {}) ->
     App.Model.validate(
-      model: @constructor,
+      model:  @constructor.className
-      params: @,
+      params: @
+      screen: params.screen
     )
 
   isOnline: ->

app/assets/javascripts/app/models/group.js.coffee

@@ -5,7 +5,7 @@ class App.Group extends App.Model
 
   @configure_attributes = [
     { name: 'name',                 display: 'Name',              tag: 'input', type: 'text', limit: 100, 'null': false, 'class': 'span4' },
-    { name: 'assignment_timeout',   display: 'Assignment Timout', tag: 'input', note: 'Assignment timout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend.', type: 'text', limit: 100, 'null': true, 'class': 'span4' },
+    { name: 'assignment_timeout',   display: 'Assignment Timeout', tag: 'input', note: 'Assignment timeout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend.', type: 'text', limit: 100, 'null': true, 'class': 'span4' },
     { name: 'follow_up_possible',   display: 'Follow up possible',tag: 'select', default: 'yes', options: { yes: 'yes', reject: 'reject follow up/do not reopen Ticket', 'new_ticket': 'do not reopen Ticket but create new Ticket' }, 'null': false, note: 'Follow up for closed ticket possible or not.', 'class': 'span4' },
     { name: 'follow_up_assignment', display: 'Assign Follow Ups', tag: 'select', default: 'yes', options: { true: 'yes', false: 'no' }, 'null': false, note: 'Assign follow up to latest agent again.', 'class': 'span4' },
     { name: 'email_address_id',     display: 'Email',             tag: 'select', multiple: false, null: true, relation: 'EmailAddress', nulloption: true, class: 'span4' },
@@ -19,4 +19,4 @@ class App.Group extends App.Model
   ]
 
   uiUrl: ->
-    '#group/zoom/' + @id
+    '#group/zoom/' + @id

app/assets/javascripts/app/models/user.js.coffee

@@ -6,20 +6,20 @@ class App.User extends App.Model
 #  @hasMany 'roles', 'App.Role'
   @configure_attributes = [
     { name: 'login',            display: 'Login',         tag: 'input',    type: 'text',     limit: 100, null: false, class: 'span4', autocapitalize: false, signup: false, quick: false },
-    { name: 'firstname',        display: 'Firstname',     tag: 'input',    type: 'text',     limit: 100, null: false, class: 'span4', signup: true, quick: true, info: true, invite_agent: true },
+    { name: 'firstname',        display: 'Firstname',     tag: 'input',    type: 'text',     limit: 100, null: false, class: 'span4', signup: true, info: true, invite_agent: true },
-    { name: 'lastname',         display: 'Lastname',      tag: 'input',    type: 'text',     limit: 100, null: false, class: 'span4', signup: true, quick: true, info: true, invite_agent: true },
+    { name: 'lastname',         display: 'Lastname',      tag: 'input',    type: 'text',     limit: 100, null: false, class: 'span4', signup: true, info: true, invite_agent: true },
-    { name: 'email',            display: 'Email',         tag: 'input',    type: 'email',    limit: 100, null: false, class: 'span4', signup: true, quick: true, info: true, invite_agent: true },
+    { name: 'email',            display: 'Email',         tag: 'input',    type: 'email',    limit: 100, null: false, class: 'span4', signup: true, info: true, invite_agent: true },
-    { name: 'web',              display: 'Web',           tag: 'input',    type: 'url',      limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'web',              display: 'Web',           tag: 'input',    type: 'url',      limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'phone',            display: 'Phone',         tag: 'input',    type: 'phone',    limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'phone',            display: 'Phone',         tag: 'input',    type: 'phone',    limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'mobile',           display: 'Mobile',        tag: 'input',    type: 'phone',    limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'mobile',           display: 'Mobile',        tag: 'input',    type: 'phone',    limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'fax',              display: 'Fax',           tag: 'input',    type: 'phone',    limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'fax',              display: 'Fax',           tag: 'input',    type: 'phone',    limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'organization_id',  display: 'Organization',  tag: 'select',   multiple: false, nulloption: true, null: true, relation: 'Organization', class: 'span4', signup: false, quick: true, info: true },
+    { name: 'organization_id',  display: 'Organization',  tag: 'select',   multiple: false, nulloption: true, null: true, relation: 'Organization', class: 'span4', signup: false, info: true },
-    { name: 'department',       display: 'Department',    tag: 'input',    type: 'text',    limit: 200, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'department',       display: 'Department',    tag: 'input',    type: 'text',    limit: 200, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'street',           display: 'Street',        tag: 'input',    type: 'text',    limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'street',           display: 'Street',        tag: 'input',    type: 'text',    limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'zip',              display: 'Zip',           tag: 'input',    type: 'text',    limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'zip',              display: 'Zip',           tag: 'input',    type: 'text',    limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'city',             display: 'City',          tag: 'input',    type: 'text',    limit: 100, null: true,  class: 'span4', signup: false, quick: true, info: true },
+    { name: 'city',             display: 'City',          tag: 'input',    type: 'text',    limit: 100, null: true,  class: 'span4', signup: false, info: true },
-    { name: 'password',         display: 'Password',      tag: 'input',    type: 'password', limit: 50,  null: true, autocomplete: 'off', class: 'span4', signup: true,  quick: false },
+    { name: 'password',         display: 'Password',      tag: 'input',    type: 'password', limit: 50,  null: true, autocomplete: 'off', class: 'span4', signup: true, },
-    { name: 'note',             display: 'Note',          tag: 'textarea', note: 'Notes are visible to agents only, never to customers.', limit: 250, null: true, class: 'span4', quick: true, info: true },
+    { name: 'note',             display: 'Note',          tag: 'textarea', note: 'Notes are visible to agents only, never to customers.', limit: 250, null: true, class: 'span4', info: true },
     { name: 'role_ids',         display: 'Roles',         tag: 'checkbox', multiple: true, null: false, relation: 'Role', class: 'span4' },
     { name: 'group_ids',        display: 'Groups',        tag: 'checkbox', multiple: true, null: true, relation: 'Group', class: 'span4', invite_agent: true },
     { name: 'active',           display: 'Active',        tag: 'boolean',  default: true, null: true, class: 'span4' },

app/assets/javascripts/app/views/agent_ticket_create.jst.eco

@@ -2,87 +2,41 @@
   <div class="create-new main flex">
     <div class="box">
       <div class="page-header">
-        <h1><%- @T( 'Create New Ticket' ) %></h1>
+        <h1><%- @T( @head ) %></h1>
       </div>
 
       <ul class="horizontal tabs type-tabs">
 
-        <li class="tab u-textTruncate active">
+        <li class="tab u-textTruncate" data-type="phone-in">
-          <div class="white email channel icon"></div>
-          <%- @T( 'E-Mail' ) %>
-
-        <li class="tab u-textTruncate">
           <div class="gray received-calls channel icon"></div>
           <%- @T( 'Received Call' ) %>
+        </li>
 
-        <li class="tab u-textTruncate">
+        <li class="tab u-textTruncate" data-type="phone-out">
           <div class="gray outbound-calls channel icon"></div>
           <%- @T( 'Outbound Call' ) %>
+        </li>
 
+       <li class="tab u-textTruncate" data-type="email-out">
+          <div class="gray email channel icon"></div>
+          <%- @T( 'Send E-Mail' ) %>
+        </li>
       </ul>
 
-      <form role="form">
+      <form role="form" class="form-large ticket-create">
-
+        <input type="hidden" name="formSenderType"/>
-        <div class="form-group">
+        <div class="ticket-form-top"></div>
-          <label for="customer"><%- @T('Customer') %></label>
+        <div class="article-form-top"></div>
-          <input class="form-control" id="customer" placeholder="<%- @T('Enter Person or Organisation/Company') %>">
-        </div>
-
-        <div class="form-group">
-          <label for="subject"><%- @T('Subject') %></label>
-          <input class="form-control" id="subject">
-        </div>
-
-        <div class="form-group">
-          <label for="text"><%- @T('Text') %></label>
-          <textarea class="form-control" id="text" rows="4"></textarea>
-        </div>
 
         <div class="formset-inset">
-          <div class="horizontal two-columns">
+          <div class="ticket-form-middle horizontal two-columns"></div>
-            <div class="form-group column">
+          <div class="ticket-form-bottom"></div>
-              <label for="owner"><%- @T('Owner') %></label>
-              <select class="form-control" id="owner">
-                <option>Support -> Oliver Ruhm</option>
-                <option>Engineering -> Web-Dev</option>
-              </select>
-            </div>
-            <div class="form-group column">
-              <label for="type"><%- @T('Type') %></label>
-              <select class="form-control" id="type">
-                <option>Inquiry</option>
-                <option>Support</option>
-                <option selected>Question</option>
-              </select>
-            </div>
-            <div class="form-group column">
-              <label for="status"><%- @T('Status') %></label>
-              <select class="form-control" id="status">
-                <option selected>open</option>
-                <option>closed</option>
-              </select>
-            </div>
-            <div class="form-group column">
-              <label for="proprity"><%- @T('Priority') %></label>
-              <select class="form-control" id="proprity">
-                <option>low</option>
-                <option selected>normal</option>
-                <option>high</option>
-              </select>
-            </div>
-          </div>
-
-          <div class="form-group">
-            <label for="tags"><%- @T('Tags') %></label>
-            <input class="form-control" id="tags" placeholder="<%- @T('Tag hinzufügen') %>" value="New Website, Feedback">
-          </div>
-
         </div>
 
-        <input type="hidden" value="" name="article_type"/>
+
         <div class="form-actions horizontal">
           <a class="subtle-link standalone cancel" href="#/"><%- @T( 'Cancel & Go Back' ) %></a>
-          <button type="submit" class="btn btn-create submit align-right"><%- @T( 'Create Ticket' ) %></button>
+          <button type="submit" class="btn btn-create submit align-right"><%- @T( 'Create' ) %></button>
         </div>
       </form>
     </div>
@@ -208,4 +162,4 @@
       <div class="text_module"></div>
     </div>
   </div>
-</div>
+</div>

app/assets/javascripts/app/views/customer_ticket_create.jst.eco

@@ -1,18 +1,27 @@
-<div class="main flex">
+<div class="create-new horizontal flex">
+  <div class="create-new main flex">
+    <div class="box">
+      <div class="page-header">
+        <h1><%- @T( 'New Ticket' ) %></h1>
+      </div>
 
-  <div class="ticket-create vertical">
+      <form role="form" class="form-large ticket-create">
-    <div class="page-header">
+
-      <h1 class="pull-left"><%- @T( 'New Ticket' ) %></h1>
+        <div class="ticket-form-top"></div>
-    </div>
+        <div class="article-form-top"></div>
-    <div class="page-content">
+
-      <form class="form-horizontal form-large">
+        <div class="formset-inset">
-        <input type="hidden" value="" name="article_type"/>
+          <div class="ticket-form-middle horizontal two-columns"></div>
-        <div id="form_create"></div>
+          <div class="ticket-form-bottom"></div>
-        <div class="form-actions">
+        </div>
-          <button type="reset" class="btn btn-default cancel"><%- @T( 'Cancel' ) %></button>
+
-          <button type="submit" class="btn btn-primary submit"><%- @T( 'Create' ) %></button>
+
+        <div class="form-actions horizontal">
+          <a class="subtle-link standalone cancel" href="#/"><%- @T( 'Cancel & Go Back' ) %></a>
+          <button type="submit" class="btn btn-create submit align-right"><%- @T( 'Create' ) %></button>
         </div>
       </form>
+
     </div>
   </div>
 

app/assets/javascripts/app/views/generic/attribute.jst.eco

@@ -1,5 +1,5 @@
 <div class="form-group <%= @attribute.item_class %>">
-  <label for="<%= @attribute.id %>"><%- @T( @attribute.display ) %><% if !@attribute.null: %> *<% end %></label>
+  <label for="<%= @attribute.id %>"><%- @T( @attribute.display ) %> <span><% if !@attribute.null: %>*<% end %></span></label>
   <div class="controls">
     <%- @item %><% if @attribute.note: %><span class="glyphicon glyphicon-question-sign help-message" title="<%- @Ti( @attribute.note ) + ' ' %>"></span><% end %>
 	<% if @attribute.remove: %><span><a href="#" class="glyphicon glyphicon-minus"></a></span><% end %>

app/assets/javascripts/app/views/generic/autocompletion.jst.eco

@@ -1,3 +1,3 @@
 <input id="<%= @attribute.id %>" type="hidden" name="<%= @attribute.name %>" value="<%= @attribute.value %>" <%= @attribute.required %> />
-<input id="<%= @attribute.id %>_autocompletion" type="text" name="<%= @attribute.name %>_autocompletion" value="<%= @attribute.valueShown %>" class="form-control <%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %>/>
+<input id="<%= @attribute.id %>_autocompletion" type="text" name="<%= @attribute.name %>_autocompletion" value="<%= @attribute.valueShown %>" class="form-control <%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %> <% if @attribute.placeholder: %>placeholder="<%- @T(@attribute.placeholder) %>"<% end %>/>
 <input id="<%= @attribute.id %>_autocompletion_value_shown" type="hidden" name="<%= @attribute.name %>_autocompletion_value_shown" value="<%= @attribute.valueShown %>"/>

app/assets/javascripts/app/views/generic/date.jst.eco

@@ -0,0 +1 @@
+<input id="<%= @attribute.id %>" type="<%= @attribute.type %>" class="form-control <%= @attribute.class %>" placeholder="<%= @attribute.placeholder %>" name="<%= @attribute.name %>" value="<%= @attribute.value %>" <%= @attribute.required %>>

app/assets/javascripts/app/views/generic/input.jst.eco

@@ -1 +1 @@
-<input id="<%= @attribute.id %>" type="<%= @attribute.type %>" name="<%= @attribute.name %>" value="<%= @attribute.value %>" class="form-control <%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %> <%- @attribute.autocomplete %>/>
+<input id="<%= @attribute.id %>" type="<%= @attribute.type %>" name="<%= @attribute.name %>" value="<%= @attribute.value %>" class="form-control <%= @attribute.class %>" <% if @attribute.placeholder: %>placeholder="<%- @T(@attribute.placeholder) %>"<% end %> <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %> <%- @attribute.autocomplete %>/>

app/assets/javascripts/app/views/generic/select.jst.eco

@@ -1,5 +1,7 @@
 <select id="<%= @attribute.id %>" class="form-control <%= @attribute.class %>" name="<%= @attribute.name %>" <%= @attribute.multiple %> <%= @attribute.required %> <%= @attribute.autofocus %>>
+<% if @attribute.options: %>
 <% for row in @attribute.options: %>
   <option value="<%= row.value %>" <%= row.selected %> <%= row.disabled %>><%= row.name %></option>
 <% end %>
+<% end %>
 </select>

app/assets/javascripts/app/views/navigation/menu.jst.eco

@@ -1,8 +1,14 @@
 <% for item in @items: %>
   <% if item.child: %>
   <li class="dropdown <%= item.class %> <% if @open_tab[item.target] : %>open<% end %>">
-    <a href="<%= item.target %>" class="dropdown-toggle" data-toggle="dropdown">
+    <a href="<%= item.target %>" class="dropdown-toggle horizontal center" data-toggle="dropdown">
-      <%- @T( item.name ) %> <b class="caret"></b>
+        <span class="nav-item-icon">
+          <span class="<%= item.class %> icon"></span>
+        </span>
+        <span class="nav-item-name flex">
+          <%- @T( item.name ) %>
+        </span>
+        <b class="caret"></b>
     </a>
     <ul class="dropdown-menu">
       <% for item in item.child: %>

app/assets/javascripts/application.js

@@ -5,9 +5,9 @@
 // the compiled file.
 //
 
-//= require ./app/lib/core/jquery-1.11.0.js
+//= require ./app/lib/core/jquery-2.1.1.js
 //= require ./app/lib/core/jquery-ui-1.8.23.custom.min.js
-//= require ./app/lib/core/underscore-1.6.0.js
+//= require ./app/lib/core/underscore-1.7.0.js
 
 //= require ./app/lib/animations/velocity.min.js
 //= require ./app/lib/animations/velocity.ui.js
@@ -69,6 +69,13 @@ function difference(object1, object2) {
   return changes;
 }
 
+function clone(object) {
+  if (!object) {
+    return object
+  }
+  return JSON.parse(JSON.stringify(object));
+}
+
 jQuery.event.special.remove = {
   remove: function(e) {
     if (e.handler) e.handler();

app/assets/stylesheets/zzz.css.erb

@@ -658,13 +658,13 @@ label {
   .form-control:focus,
   .tokenfield.focus {
     box-shadow: none;
-    border-color: #419ed7;
+    border-color: #419ed7 !important;
   }
 
   .has-error .form-control,
   .has-error .form-control:focus {
     box-shadow: none;
-    border-color: red;
+    border-color: red !important;
   }
 
   .help-inline {
@@ -752,6 +752,9 @@ label {
   margin-left: 10px;
 }
 
+.help-block {
+  color: #bcbcbc;
+}
 .form-horizontal .help-inline, .form-horizontal .help-block {
   font-size: 12px;
   margin-top: 4px;
@@ -3240,7 +3243,7 @@ footer {
 
 .tokenfield .token {
   padding: 0 0 0 10px;
-  margin: -1px 5px 0 0;
+  margin: -1px 5px 8px 0;
   height: 26px;
   line-height: 27px;
   color: white;
@@ -3255,7 +3258,7 @@ footer {
   }
 
   .tokenfield .token .token-label {
-    padding: 0; 
+    padding: 0;
   }
 
   .tokenfield.form-control {

app/controllers/sessions_controller.rb

@@ -33,8 +33,12 @@ class SessionsController < ApplicationController
     # auto population of default collections
     collections, assets = SessionHelper::default_collections(user)
 
+    # add session user assets
     assets = user.assets(assets)
 
+    # get models
+    models = SessionHelper::models(user)
+
     # check logon session
     logon_session_key = nil
     if params['logon_session']
@@ -50,6 +54,7 @@ class SessionsController < ApplicationController
     # return new session data
     render :json => {
       :session       => user,
+      :models        => models,
       :collections   => collections,
       :assets        => assets,
       :logon_session => logon_session_key,
@@ -75,9 +80,13 @@ class SessionsController < ApplicationController
     end
 
     if !user_id
+      # get models
+      models = SessionHelper::models()
+
       render :json => {
         :error  => 'no valid session',
         :config => config_frontend,
+        :models => models,
       }
       return
     end
@@ -89,13 +98,18 @@ class SessionsController < ApplicationController
     # auto population of default collections
     collections, assets = SessionHelper::default_collections(user)
 
+    # add session user assets
     assets = user.assets(assets)
 
+    # get models
+    models = SessionHelper::models(user)
+
     # return current session
     render :json => {
       :session      => user,
+      :models       => models,
       :collections  => collections,
-      :assets        => assets,
+      :assets       => assets,
       :config       => config_frontend,
     }
   end

app/controllers/tickets_controller.rb

@@ -255,24 +255,12 @@ class TicketsController < ApplicationController
       )
     end
 
-    # get related users
-    assets = {}
-    assets = ticket.assets(assets)
-
     # get attributes to update
     attributes_to_change = Ticket::ScreenOptions.attributes_to_change( :user => current_user, :ticket => ticket )
 
-    attributes_to_change[:owner_id].each { |user_id|
+    # get related users
-      user = User.find(user_id)
+    assets = attributes_to_change[:assets]
-      assets = user.assets(assets)
+    assets = ticket.assets(assets)
-    }
-
-    attributes_to_change[:group_id__owner_id].each {|group_id, user_ids|
-      user_ids.each {|user_id|
-        user = User.find(user_id)
-        assets = user.assets(assets)
-      }
-    }
 
     # get related articles
     articles = Ticket::Article.where( :ticket_id => params[:id] )
@@ -297,6 +285,7 @@ class TicketsController < ApplicationController
       :ticket_article_ids => article_ids,
       :signature          => signature,
       :assets             => assets,
+      :form_meta          => attributes_to_change,
       :edit_form          => attributes_to_change,
     }
   end
@@ -307,24 +296,11 @@ class TicketsController < ApplicationController
     # get attributes to update
     attributes_to_change = Ticket::ScreenOptions.attributes_to_change(
       :user       => current_user,
-      #      :ticket_id  => params[:ticket_id],
+      :ticket_id  => params[:ticket_id],
-      #      :article_id => params[:article_id]
+      :article_id => params[:article_id]
     )
 
-    assets = {}
+    assets = attributes_to_change[:assets]
-    assets[ User.to_app_model ] = {}
-    attributes_to_change[:owner_id].each { |user_id|
-      user = User.find(user_id)
-      assets = user.assets(assets)
-    }
-
-    attributes_to_change[:group_id__owner_id].each {|group_id, user_ids|
-      user_ids.each {|user_id|
-        user = User.find(user_id)
-        assets = user.assets(assets)
-      }
-    }
-
     # split data
     split = {}
     if params[:ticket_id] && params[:article_id]
@@ -332,12 +308,6 @@ class TicketsController < ApplicationController
       split[:ticket_id] = ticket.id
       assets = ticket.assets(assets)
 
-      owner_ids = []
-      ticket.agent_of_group.each { |user|
-        owner_ids.push user.id
-        assets = user.assets(assets)
-      }
-
       # get related articles
       article = Ticket::Article.find( params[:article_id] )
       split[:article_id] = article.id
@@ -348,13 +318,19 @@ class TicketsController < ApplicationController
     render :json => {
       :split     => split,
       :assets    => assets,
-      :edit_form => attributes_to_change,
+      :form_meta => {
+        :filter       => attributes_to_change[:filter],
+        :dependencies => attributes_to_change[:dependencies],
+      }
     }
   end
 
   # GET /api/v1/tickets/search
   def search
 
+    # permit nested conditions
+    params.require(:condition).permit!
+
     # build result list
     tickets = Ticket.search(
       :limit        => params[:limit],

app/models/object_manager.rb

@@ -0,0 +1,147 @@
+# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
+
+class ObjectManager
+
+=begin
+
+add a new activity entry for an object
+
+  ObjectManager.listObjects()
+
+=end
+
+  def self.listObjects
+    ['Ticket', 'TicketArticle', 'Group', 'Organization', 'User']
+  end
+
+end
+
+class ObjectManager::Attribute < ApplicationModel
+  self.table_name = 'object_manager_attributes'
+  belongs_to :object_lookup,   :class_name => 'ObjectLookup'
+  validates               :name, :presence => true
+  store                   :screens
+  store                   :data_option
+
+
+=begin
+
+add a new activity entry for an object
+
+  ObjectManager::Attribute.add(
+    :object     => 'Ticket',
+    :name       => 'group_id',
+    :frontend   => 'Group',
+    :data_type  => 'select',
+    :data_option => {
+      :relation => 'Group',
+      :relation_condition => { :access => 'rw' },
+      :multiple => false,
+      :null     => true,
+    },
+    :editable           => false,
+    :active             => true,
+    :screens            => {
+      :create => {
+        '-all-' => {
+          :required => true,
+        },
+      },
+      :edit => {
+        :Agent => {
+          :required => true,
+        },
+      },
+    },
+    :pending_migration  => false,
+    :position           => 20,
+    :created_by_id      => 1,
+    :updated_by_id      => 1,
+    :created_at         => '2014-06-04 10:00:00',
+    :updated_at         => '2014-06-04 10:00:00',
+  )
+
+
+=end
+
+  def self.add(data)
+
+    # lookups
+    if data[:object]
+      data[:object_lookup_id] = ObjectLookup.by_name( data[:object] )
+    end
+    data.delete(:object)
+
+    # check newest entry - is needed
+    result = ObjectManager::Attribute.where(
+      :object_lookup_id            => data[:object_lookup_id],
+      :name                        => data[:name],
+    ).first
+    if result
+#      raise "ERROR: attribute #{data[:name]} for #{data[:object]} already exists"
+      return result.update_attributes(data)
+    end
+
+    # create history
+    ObjectManager::Attribute.create(data)
+  end
+
+
+=begin
+
+get list of object attributes
+
+  attribute_list = ObjectManager::Attribute.by_object('Ticket', user)
+
+returns:
+
+  [
+    { :name => 'api_key', :display => 'API KEY', :tag => 'input', :null => true, :edit => true, :maxlength => 32 },
+    { :name => 'api_ip_regexp', :display => 'API IP RegExp', :tag => 'input', :null => true, :edit => true },
+    { :name => 'api_ip_max', :display => 'API IP Max', :tag => 'input', :null => true, :edit => true },
+  ]
+
+=end
+
+  def self.by_object(object, user)
+
+    # lookups
+    if object
+      object_lookup_id = ObjectLookup.by_name( object )
+    end
+
+    # get attributes in right order
+    result = ObjectManager::Attribute.where(
+      :object_lookup_id => object_lookup_id,
+      :active => true,
+    ).order('position ASC')
+    attributes = []
+    result.each {|item|
+      data = {
+        :name     => item.name,
+        :display  => item.display,
+        :tag      => item.data_type,
+        #:null     => item.null,
+      }
+      if item.screens
+        data[:screen] = {}
+        item.screens.each {|screen, roles_options |
+          data[:screen][screen] = {}
+          roles_options.each {|role, options|
+            if role == '-all-'
+              data[:screen][screen] = options
+            elsif user && user.is_role(role)
+              data[:screen][screen] = options
+            end
+          }
+        }
+      end
+      if item.data_option
+        data = data.merge( item.data_option )
+      end
+      attributes.push data
+    }
+    attributes
+  end
+
+end

app/models/ticket.rb

@@ -56,6 +56,8 @@ class Ticket < ApplicationModel
   belongs_to    :create_article_type,   :class_name => 'Ticket::Article::Type'
   belongs_to    :create_article_sender, :class_name => 'Ticket::Article::Sender'
 
+  self.inheritance_column = nil
+
   attr_accessor :callback_loop
 
 =begin

app/models/ticket/screen_options.rb

@@ -50,6 +50,9 @@ returns
       params[:article] = self.find( params[:article_id] )
     end
 
+    filter = {}
+    assets = {}
+
     # get ticket states
     state_ids = []
     if params[:ticket]
@@ -63,44 +66,21 @@ returns
       state_type = Ticket::StateType.where( :name => type ).first
       if state_type
         state_type.states.each {|state|
+          assets = state.assets(assets)
           state_ids.push state.id
         }
       end
     }
-
+    filter[:state_id] = state_ids
-    # get owner
-    owner_ids = []
-    if params[:ticket]
-      params[:ticket].agent_of_group.each { |user|
-        owner_ids.push user.id
-      }
-    end
-
-    # get group
-    group_ids = []
-    Group.where( :active => true ).each { |group|
-      group_ids.push group.id
-    }
-
-    # get group / user relations
-    agents = {}
-    Ticket::ScreenOptions.agents.each { |user|
-      agents[ user.id ] = 1
-    }
-    groups_users = {}
-    group_ids.each {|group_id|
-      groups_users[ group_id ] = []
-      Group.find( group_id ).users.each {|user|
-        next if !agents[ user.id ]
-        groups_users[ group_id ].push user.id
-      }
-    }
 
     # get priorities
     priority_ids = []
     Ticket::Priority.where( :active => true ).each { |priority|
+      assets = priority.assets(assets)
       priority_ids.push priority.id
     }
+    filter[:priority_id] = priority_ids
+
 
     type_ids = []
     if params[:ticket]
@@ -115,14 +95,29 @@ returns
         end
       }
     end
+    filter[:type_id] = type_ids
+
+    # get group / user relations
+    agents = {}
+    Ticket::ScreenOptions.agents.each { |user|
+      agents[ user.id ] = 1
+    }
+
+    dependencies = { :group_id => { '' => [] } }
+    Group.where( :active => true ).each { |group|
+      assets = group.assets(assets)
+      dependencies[:group_id][group.id] = { :owner_id => [] }
+      group.users.each {|user|
+        next if !agents[ user.id ]
+        assets = user.assets(assets)
+        dependencies[:group_id][ group.id ][ :owner_id ].push user.id
+      }
+    }
 
     return {
-      :type_id              => type_ids,
+      :assets               => assets,
-      :state_id             => state_ids,
+      :filter               => filter,
-      :priority_id          => priority_ids,
+      :dependencies         => dependencies,
-      :owner_id             => owner_ids,
-      :group_id             => group_ids,
-      :group_id__owner_id   => groups_users,
     }
   end
 
@@ -131,8 +126,8 @@ returns
 list tickets by customer groupd in state categroie open and closed
 
   result = Ticket::ScreenOptions.list_by_customer(
-    :customer_id     => 123,
+    :customer_id  => 123,
-    :limit           => 15, # optional, default 15
+    :limit        => 15, # optional, default 15
   )
 
 returns
@@ -152,13 +147,13 @@ returns
 
     # get tickets
     tickets_open = Ticket.where(
-      :customer_id     => data[:customer_id],
+      :customer_id  => data[:customer_id],
-      :state_id => state_list_open
+      :state_id     => state_list_open
     ).limit( data[:limit] || 15 ).order('created_at DESC')
 
     tickets_closed = Ticket.where(
-      :customer_id     => data[:customer_id],
+      :customer_id  => data[:customer_id],
-      :state_id => state_list_closed
+      :state_id     => state_list_closed
     ).limit( data[:limit] || 15 ).order('created_at DESC')
 
     return {

app/views/tests/model.html.erb

@@ -0,0 +1,16 @@
+
+<link rel="stylesheet" href="/assets/tests/qunit-1.10.0.css">
+<script src="/assets/tests/qunit-1.10.0.js"></script>
+<script src="/assets/tests/model.js"></script>
+
+<style type="text/css">
+body {
+  padding-top: 0px;
+}
+</style>
+
+<script type="text/javascript">
+</script>
+
+<div id="qunit"></div>
+

config/routes/test.rb

@@ -2,6 +2,7 @@ Zammad::Application.routes.draw do
 
   match '/tests-core',      :to => 'tests#core',  :via => :get
   match '/tests-ui',        :to => 'tests#ui',    :via => :get
+  match '/tests-model',     :to => 'tests#model', :via => :get
   match '/tests-form',      :to => 'tests#form',  :via => :get
   match '/tests-table',     :to => 'tests#table', :via => :get
   match '/tests/wait/:sec', :to => 'tests#wait',  :via => :get

db/seeds.rb

@@ -1311,20 +1311,20 @@ Link::Object.create_if_not_exists( :name => 'Question/Answer' )
 Link::Object.create_if_not_exists( :name => 'Idea' )
 Link::Object.create_if_not_exists( :name => 'Bug' )
 
-Ticket::StateType.create_if_not_exists( :name => 'new', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 1, :name => 'new', :updated_by_id  => 1 )
-Ticket::StateType.create_if_not_exists( :name => 'open', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 2, :name => 'open', :updated_by_id  => 1 )
-Ticket::StateType.create_if_not_exists( :name => 'pending reminder', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 3, :name => 'pending reminder', :updated_by_id  => 1 )
-Ticket::StateType.create_if_not_exists( :name => 'pending action', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 4, :name => 'pending action', :updated_by_id  => 1 )
-Ticket::StateType.create_if_not_exists( :name => 'closed', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 5, :name => 'closed', :updated_by_id  => 1 )
-Ticket::StateType.create_if_not_exists( :name => 'merged', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 6, :name => 'merged', :updated_by_id  => 1 )
-Ticket::StateType.create_if_not_exists( :name => 'removed', :updated_by_id  => 1 )
+Ticket::StateType.create_if_not_exists( :id => 7, :name => 'removed', :updated_by_id  => 1 )
 
-Ticket::State.create_if_not_exists( :name => 'new', :state_type_id => Ticket::StateType.where(:name => 'new').first.id )
+Ticket::State.create_if_not_exists( :id => 1, :name => 'new', :state_type_id => Ticket::StateType.where(:name => 'new').first.id )
-Ticket::State.create_if_not_exists( :name => 'open', :state_type_id => Ticket::StateType.where(:name => 'open').first.id )
+Ticket::State.create_if_not_exists( :id => 2, :name => 'open', :state_type_id => Ticket::StateType.where(:name => 'open').first.id )
-Ticket::State.create_if_not_exists( :name => 'pending', :state_type_id => Ticket::StateType.where(:name => 'pending reminder').first.id  )
+Ticket::State.create_if_not_exists( :id => 3, :name => 'pending', :state_type_id => Ticket::StateType.where(:name => 'pending reminder').first.id  )
-Ticket::State.create_if_not_exists( :name => 'closed', :state_type_id  => Ticket::StateType.where(:name => 'closed').first.id  )
+Ticket::State.create_if_not_exists( :id => 4, :name => 'closed', :state_type_id  => Ticket::StateType.where(:name => 'closed').first.id  )
-Ticket::State.create_if_not_exists( :name => 'merged', :state_type_id  => Ticket::StateType.where(:name => 'merged').first.id  )
+Ticket::State.create_if_not_exists( :id => 5, :name => 'merged', :state_type_id  => Ticket::StateType.where(:name => 'merged').first.id  )
-Ticket::State.create_if_not_exists( :name => 'removed', :state_type_id  => Ticket::StateType.where(:name => 'removed').first.id  )
+Ticket::State.create_if_not_exists( :id => 6, :name => 'removed', :state_type_id  => Ticket::StateType.where(:name => 'removed').first.id  )
 
 Ticket::Priority.create_if_not_exists( :name => '1 low' )
 Ticket::Priority.create_if_not_exists( :name => '2 normal' )
@@ -1683,7 +1683,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Direction", :targ
 Translation.create_if_not_exists( :locale => 'de', :source => "Owner", :target => "Besitzer" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Subject", :target => "Betreff" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Priority", :target => "Priorität" )
-Translation.create_if_not_exists( :locale => 'de', :source => "Select the customer of the Ticket or create one.", :target => "Wähle den Kundn f<>r das Ticket oder erstell einen neuen." )
+Translation.create_if_not_exists( :locale => 'de', :source => "Select the customer of the ticket or create one.", :target => "Wähle den Kunden f<>r das Ticket oder erstelle einen Neuen." )
 Translation.create_if_not_exists( :locale => 'de', :source => "New Ticket", :target => "Neues Ticket" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Firstname", :target => "Vorname" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Lastname", :target => "Nachname" )
@@ -1756,7 +1756,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Forgot your passw
 Translation.create_if_not_exists( :locale => 'de', :source => "Templates", :target => "Vorlagen" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Delete", :target => "Löschen" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Apply", :target => "Übernehmen" )
-Translation.create_if_not_exists( :locale => 'de', :source => "Save as Template", :target => "Als Template speichern" )
+Translation.create_if_not_exists( :locale => 'de', :source => "Save as Template", :target => "Als Vorlage speichern" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Save", :target => "Speichern" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Open Tickets", :target => "Offene Ticket" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Closed Tickets", :target => "Geschlossene Ticket" )
@@ -1771,7 +1771,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "3 high", :target
 Translation.create_if_not_exists( :locale => 'de', :source => "public", :target => "öffentlich" )
 Translation.create_if_not_exists( :locale => 'de', :source => "internal", :target => "intern" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Attach files", :target => "Dateien anhängen" )
-Translation.create_if_not_exists( :locale => 'de', :source => "Visability", :target => "Sichtbarkeit" )
+Translation.create_if_not_exists( :locale => 'de', :source => "Visibility", :target => "Sichtbarkeit" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Actions", :target => "Aktionen" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Email", :target => "E-Mail" )
 Translation.create_if_not_exists( :locale => 'de', :source => "email", :target => "E-Mail" )
@@ -1791,7 +1791,7 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Change Customer",
 Translation.create_if_not_exists( :locale => 'de', :source => "My Tickets", :target => "Meine Tickets" )
 Translation.create_if_not_exists( :locale => 'de', :source => "My Organization Tickets", :target => "Meine Organisations Tickets" )
 Translation.create_if_not_exists( :locale => 'de', :source => "My Organization", :target => "Meine Organisation" )
-Translation.create_if_not_exists( :locale => 'de', :source => "Assignment Timout", :target => "Zeitliche Zuweisungsüberschritung" )
+Translation.create_if_not_exists( :locale => 'de', :source => "Assignment Timeout", :target => "Zeitliche Zuweisungsüberschritung" )
 Translation.create_if_not_exists( :locale => 'de', :source => "We've sent password reset instructions to your email address.", :target => "Wir haben Ihnen die Anleitung zum zurücksetzen Ihres Passworts an Ihre E-Mail-Adresse gesendet." )
 Translation.create_if_not_exists( :locale => 'de', :source => "Enter your username or email address", :target => "Bitte geben Sie Ihren Benutzernamen oder E-Mail-Adresse ein" )
 Translation.create_if_not_exists( :locale => 'de', :source => "Choose your new password.", :target => "Wählen Sie Ihr neues Passwort." )

lib/session_helper.rb

@@ -16,6 +16,16 @@ module SessionHelper
     return default_collection, assets
   end
 
+  def self.models(user = nil)
+    models = {}
+    objects = ObjectManager.listObjects
+    objects.each {|object|
+      attributes = ObjectManager::Attribute.by_object(object, user)
+      models[object] = attributes
+    }
+    models
+  end
+
   def self.cleanup_expired
 
     # web sessions

lib/sessions/backend/ticket_create.rb

@@ -8,9 +8,9 @@ class Sessions::Backend::TicketCreate
 
   def load
 
-    # get whole collection
+    # get attributes to update
     ticket_create_attributes = Ticket::ScreenOptions.attributes_to_change(
-      :current_user_id => @user.id,
+      :user   => @user.id,
     )
 
     # no data exists
@@ -38,32 +38,31 @@ class Sessions::Backend::TicketCreate
     # set new timeout
     Sessions::CacheIn.set( self.client_key, true, { :expires_in => 25.seconds } )
 
-    create_attributes = self.load
+    ticket_create_attributes = self.load
+
+    return if !ticket_create_attributes
 
-    return if !create_attributes
 
-    users = {}
-    create_attributes[:owner_id].each {|user_id|
-      if !users[user_id]
-        users[user_id] = User.find(user_id).attributes
-      end
-    }
     data = {
-      :users     => users,
+      :assets    => ticket_create_attributes[:assets],
-      :edit_form => create_attributes,
+      :form_meta => {
+        :filter       => ticket_create_attributes[:filter],
+        :dependencies => ticket_create_attributes[:dependencies],
+      }
     }
 
+
     if !@client
       return {
         :collection => 'ticket_create_attributes',
-        :data       => create_attributes,
+        :data       => data,
       }
     end
 
     @client.log 'notify', "push ticket_create for user #{ @user.id }"
     @client.send({
       :collection => 'ticket_create_attributes',
-      :data       => create_attributes,
+      :data       => data,
     })
   end
 

public/assets/tests/form.js

@@ -495,3 +495,54 @@ test( "form selector", function() {
   deepEqual( params, test_params, 'form param check via $("#form").parent()' );
 
 });
+
+test( "form required_if + shown_if", function() {
+  $('#forms').append('<hr><h1>form required_if + shown_if</h1><div><form id="form7"></form></div>')
+  var el = $('#form7')
+  var defaults = {
+    input2: 'some name66',
+  }
+  new App.ControllerForm({
+    el:        el,
+    model:     {
+      configure_attributes: [
+        { name: 'input1', display: 'Input1', tag: 'input', type: 'text', limit: 100, null: true, default: 'some not used default33' },
+        { name: 'input2', display: 'Input2', tag: 'input', type: 'text', limit: 100, null: true, default: 'some used default', required_if: { active: true }, shown_if: { active: true } },
+        { name: 'active', display: 'Active',  tag: 'boolean', type: 'boolean', 'default': true, null: false },
+      ],
+    },
+    params: defaults,
+  });
+  test_params = {
+    input1: "some not used default33",
+    input2: "some name66",
+    active: true
+  };
+  params = App.ControllerForm.params( el )
+  deepEqual( params, test_params, 'form param check via $("#form")' );
+  equal( el.find('[name="input2"]').attr('required'), 'required', 'check required attribute of input2 ')
+  equal( el.find('[name="input2"]').is(":visible"), true, 'check visible attribute of input2 ')
+
+  el.find('[name="active"]').val('{boolean}::false').trigger('change')
+  test_params = {
+    input1: "some not used default33",
+    active: false
+  };
+  params = App.ControllerForm.params( el )
+  deepEqual( params, test_params, 'form param check via $("#form")' );
+  equal( el.find('[name="input2"]').attr('required'), undefined, 'check required attribute of input2 ')
+  equal( el.find('[name="input2"]').is(":visible"), false, 'check visible attribute of input2 ')
+
+
+  el.find('[name="active"]').val('{boolean}::true').trigger('change')
+  test_params = {
+    input1: "some not used default33",
+    input2: "some name66",
+    active: true
+  };
+  params = App.ControllerForm.params( el )
+  deepEqual( params, test_params, 'form param check via $("#form")' );
+  equal( el.find('[name="input2"]').attr('required'), 'required', 'check required attribute of input2 ')
+  equal( el.find('[name="input2"]').is(":visible"), true, 'check visible attribute of input2 ')
+
+});

public/assets/tests/model.js

@@ -0,0 +1,200 @@
+// model
+test( "model basic tests", function() {
+
+  // define model
+  var configure_attributes_org = _.clone( App.Ticket.configure_attributes )
+  var attribute1 = {
+    name: 'test1', display: 'Test 1',  tag: 'input',  type: 'text', limit: 200, 'null': false
+  };
+  App.Ticket.configure_attributes.push( attribute1 )
+  var attribute2 = {
+    name: 'test2', display: 'Test 2',  tag: 'input',  type: 'text', limit: 200, 'null': true
+  };
+  App.Ticket.configure_attributes.push( attribute2 )
+  var attribute3 = {
+    name: 'pending_time1', display: 'Pending till1',  tag: 'input',  type: 'text', limit: 200, 'null': false, required_if: { state_id: [3] },
+  };
+  App.Ticket.configure_attributes.push( attribute3 )
+  var attribute4 = {
+    name: 'pending_time2', display: 'Pending till2',  tag: 'input',  type: 'text', limit: 200, 'null': true, required_if: { state_id: [3] },
+  };
+  App.Ticket.configure_attributes.push( attribute4 )
+
+  // check validation
+
+  console.log('TEST 1')
+  var ticket = new App.Ticket()
+  ticket.load({title: 'some title'})
+
+  var error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+  ok( !error['pending_time1'], 'pending_time1 is not required')
+  ok( !error['pending_time2'], 'pending_time2 is not required')
+
+
+  console.log('TEST 2')
+  ticket.title = 'some new title'
+  ticket.state_id = [2,3]
+  ticket.test2 = 123
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title exists')
+  ok( !error['state_id'], 'state_id is')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+  ok( error['pending_time1'], 'pending_time1 is required')
+  ok( error['pending_time2'], 'pending_time2 is required')
+
+  console.log('TEST 3')
+  ticket.title = 'some new title'
+  ticket.state_id = [2,1]
+  ticket.test2 = 123
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title exists')
+  ok( !error['state_id'], 'state_id is')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+  ok( !error['pending_time1'], 'pending_time1 is required')
+  ok( !error['pending_time2'], 'pending_time2 is required')
+
+  console.log('TEST 4')
+  ticket.title = 'some new title'
+  ticket.state_id = [2,3]
+  ticket.test2 = 123
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title exists')
+  ok( !error['state_id'], 'state_id is')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+  ok( error['pending_time1'], 'pending_time1 is required')
+  ok( error['pending_time2'], 'pending_time2 is required')
+
+  console.log('TEST 5')
+  ticket.title = 'some new title'
+  ticket.state_id = [2,3]
+  ticket.test2 = 123
+  ticket.pending_time1 = '2014-10-10 09:00'
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title exists')
+  ok( !error['state_id'], 'state_id is')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+  ok( !error['pending_time1'], 'pending_time1 is required')
+  ok( error['pending_time2'], 'pending_time2 is required')
+
+
+  // define model with screen
+  App.Ticket.configure_attributes = configure_attributes_org
+  var attribute1 = {
+    name: 'test1', display: 'Test 1',  tag: 'input',  type: 'text', limit: 200, 'null': false, screen: { some_screen: { required_if: { state_id: [3] } } },
+  };
+  App.Ticket.configure_attributes.push( attribute1 )
+  var attribute2 = {
+    name: 'test2', display: 'Test 2',  tag: 'input',  type: 'text', limit: 200, 'null': true, screen: { some_screen: { required_if: { state_id: [3] } } },
+  };
+  App.Ticket.configure_attributes.push( attribute2 )
+  var attribute3 = {
+    name: 'group_id', display: 'Group', tag: 'select', multiple: false, null: false, relation: 'Group', screen: { some_screen: { null: false } },
+  };
+  App.Ticket.configure_attributes.push( attribute3 )
+  var attribute4 = {
+    name: 'owner_id', display: 'Owner', tag: 'select', multiple: false, null: false, relation: 'User', screen: { some_screen: { null: false } },
+  };
+  App.Ticket.configure_attributes.push( attribute4 )
+  var attribute5 = {
+    name: 'state_id', display: 'State', tag: 'select', multiple: false, null: false, relation: 'TicketState', screen: { some_screen: { null: false } },
+  };
+  App.Ticket.configure_attributes.push( attribute5 )
+
+  // check validation with screen
+  console.log('TEST 6')
+  ticket = new App.Ticket()
+  ticket.load({title: 'some title'})
+
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+
+  console.log('TEST 7')
+  ticket.state_id = 3
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+
+  console.log('TEST 8')
+  ticket.state_id = 2
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+
+  console.log('TEST 9')
+  ticket.state_id = undefined
+  error = ticket.validate({screen: 'some_screen'})
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( error['state_id'], 'state_id is required')
+  ok( !error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is required')
+
+  console.log('TEST 10')
+  ticket.state_id = 2
+  error = ticket.validate({screen: 'some_screen'})
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( !error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+
+  console.log('TEST 11')
+  ticket.state_id = 3
+  error = ticket.validate({screen: 'some_screen'})
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( error['test2'], 'test2 is required')
+
+  console.log('TEST 12')
+  ticket.state_id = 2
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+
+  console.log('TEST 13')
+  ticket.state_id = 3
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is required')
+
+  console.log('TEST 14')
+  ticket.state_id = 2
+  error = ticket.validate()
+  ok( error['group_id'], 'group_id is required')
+  ok( !error['title'], 'title is required')
+  ok( !error['state_id'], 'state_id is required')
+  ok( error['test1'], 'test1 is required')
+  ok( !error['test2'], 'test2 is not required')
+
+});

test/browser/aab_unit_test.rb

@@ -46,6 +46,28 @@ class AAbUnitTest < TestCase
     ]
     browser_single_test(tests)
   end
+  def test_model
+    tests = [
+      {
+        :name     => 'start',
+        :instance => browser_instance,
+        :url      => browser_url + '/tests-model',
+        :action   => [
+          {
+            :execute => 'wait',
+            :value   => 8,
+          },
+          {
+            :execute      => 'match',
+            :css          => '.result .failed',
+            :value        => '0',
+            :match_result => true,
+          },
+        ],
+      },
+    ]
+    browser_single_test(tests)
+  end
   def test_form
     tests = [
       {

test/browser/agent_ticket_actions_level3_test.rb

@@ -111,8 +111,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance2,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => true,
           },
           {
@@ -127,8 +128,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance2,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => false,
           },
 
@@ -150,8 +152,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance1,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => true,
           },
 
@@ -204,8 +207,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance1,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => false,
           },
           {
@@ -219,8 +223,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance2,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => false,
           },
 
@@ -246,8 +251,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance1,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => false,
           },
           {
@@ -261,8 +267,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance2,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => false,
           },
 
@@ -280,8 +287,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance2,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => true,
           },
           {
@@ -298,8 +306,9 @@ class AgentTicketActionsLevel3Test < TestCase
           {
             :where        => :instance2,
             :execute      => 'match',
-            :css          => '.content_permanent.active',
+            :css          => '.content_permanent.active .reset-message',
-            :value        => 'Discard your unsaved changes.',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => true,
           },
           {
@@ -315,7 +324,9 @@ class AgentTicketActionsLevel3Test < TestCase
             :where        => :instance2,
             :execute      => 'match',
             :css          => '.content_permanent.active',
-            :value        => 'Discard your unsaved changes.',
+            :css          => '.content_permanent.active .reset-message',
+            :value        => '(Discard your unsaved changes.|Verwerfen der)',
+            :no_quote     => true,
             :match_result => false,
           },
           {

test/browser/agent_ticket_actions_level5_test.rb

@@ -3,8 +3,8 @@ require 'browser_test_helper'
 
 class AgentTicketActionLevel5Test < TestCase
   def test_I
-    random = 'text_module_test_' + rand(999999).to_s
+    random = 'text_module_test_' + rand(99999999).to_s
-    random2 = 'text_module_test_' + rand(999999).to_s
+    random2 = 'text_module_test_' + rand(99999999).to_s
 
     # user
     tests = [
@@ -153,9 +153,9 @@ class AgentTicketActionLevel5Test < TestCase
     browser_signle_test_with_login(tests, { :username => 'master@example.com' })
   end
   def test_II
-    random = 'text_II_module_test_' + rand(999999).to_s
+    random = 'text_II_module_test_' + rand(99999999).to_s
 
-    user_rand = rand(999999).to_s
+    user_rand = rand(99999999).to_s
     login     = 'agent-text-module-' + user_rand
     firstname = 'Text' + user_rand
     lastname  = 'Module' + user_rand
@@ -191,7 +191,7 @@ class AgentTicketActionLevel5Test < TestCase
           {
             :where   => :instance2,
             :execute => 'set',
-            :css     => '.active input[name=subject]',
+            :css     => '.active input[name=title]',
             :value   => 'A',
           },
           {
@@ -207,7 +207,7 @@ class AgentTicketActionLevel5Test < TestCase
           {
             :where   => :instance2,
             :execute => 'set',
-            :css     => '.active input[name=subject]',
+            :css     => '.active input[name=title]',
             :value   => 'B',
           },
 
@@ -330,7 +330,7 @@ class AgentTicketActionLevel5Test < TestCase
           {
             :where   => :instance2,
             :execute => 'set',
-            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :css     => '.active .ticket-create input[name="customer_id_autocompletion"]',
             :value   => 'nicole',
           },
           {
@@ -340,13 +340,13 @@ class AgentTicketActionLevel5Test < TestCase
           {
             :where   => :instance2,
             :execute => 'sendkey',
-            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :css     => '.active .ticket-create input[name="customer_id_autocompletion"]',
             :value   => :arrow_down,
           },
           {
             :where   => :instance2,
             :execute => 'sendkey',
-            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :css     => '.active .ticket-create input[name="customer_id_autocompletion"]',
             :value   => :tab,
           },
           {
@@ -425,7 +425,7 @@ class AgentTicketActionLevel5Test < TestCase
           },
           {
             :execute => 'wait',
-            :value   => 4,
+            :value   => 2,
           },
           {
             :where    => :instance2,
@@ -536,7 +536,7 @@ class AgentTicketActionLevel5Test < TestCase
           },
           {
             :execute => 'wait',
-            :value   => 0.2,
+            :value   => 0.5,
           },
 #          {
 #            :where        => :instance2,

test/browser/agent_user_manage_test.rb

@@ -142,7 +142,7 @@ class AgentUserManageTest < TestCase
           },
           {
             :execute => 'set',
-            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :css     => '.active .ticket-create input[name="customer_id_autocompletion"]',
             :value   => customer_user_email,
           },
           {
@@ -151,12 +151,12 @@ class AgentUserManageTest < TestCase
           },
           {
             :execute => 'sendkey',
-            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :css     => '.active .ticket-create input[name="customer_id_autocompletion"]',
             :value   => :arrow_down,
           },
           {
             :execute => 'sendkey',
-            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :css     => '.active .ticket-create input[name="customer_id_autocompletion"]',
             :value   => :tab,
           },
           {

test/browser/customer_ticket_create_test.rb

@@ -27,7 +27,7 @@ class CustomerTicketCreateTest < TestCase
           },
           {
             :execute => 'set',
-            :css     => '.ticket-create input[name="subject"]',
+            :css     => '.ticket-create input[name="title"]',
             :value   => 'some subject 123äöü',
           },
           {

test/browser/taskbar_task_test.rb

@@ -32,12 +32,12 @@ class TaskbarTaskTest < TestCase
           },
           {
             :execute => 'check',
-            :css     => '.active .ticket_create',
+            :css     => '.active .ticket-create',
             :result  => true,
           },
           {
             :execute => 'set',
-            :css     => '.active .ticket_create input[name="subject"]',
+            :css     => '.active .ticket-create input[name="title"]',
             :value   => 'some test AAA',
           },
           {
@@ -113,7 +113,7 @@ class TaskbarTaskTest < TestCase
           },
           {
             :execute => 'set',
-            :css     => '.active .ticket_create input[name="subject"]',
+            :css     => '.active .ticket-create input[name="title"]',
             :value   => 'INBOUND TEST#1',
           },
           {
@@ -122,7 +122,7 @@ class TaskbarTaskTest < TestCase
           },
           {
             :execute => 'set',
-            :css     => '.active .ticket_create textarea[name="body"]',
+            :css     => '.active .ticket-create textarea[name="body"]',
             :value   => 'INBOUND BODY TEST#1',
           },
           {
@@ -139,7 +139,7 @@ class TaskbarTaskTest < TestCase
           },
           {
             :execute => 'set',
-            :css     => '.active .ticket_create input[name="subject"]',
+            :css     => '.active .ticket-create input[name="title"]',
             :value   => 'OUTBOUND TEST#1',
           },
           {
@@ -148,7 +148,7 @@ class TaskbarTaskTest < TestCase
           },
           {
             :execute => 'set',
-            :css     => '.active .ticket_create textarea[name="body"]',
+            :css     => '.active .ticket-create textarea[name="body"]',
             :value   => 'OUTBOUND BODY TEST#1',
           },
           {

test/browser_test_helper.rb

@@ -297,40 +297,40 @@ class TestCase < Test::Unit::TestCase
     elsif action[:execute] == 'create_ticket'
       instance.find_element( { :css => 'a[href="#new"]' } ).click
       instance.find_element( { :css => 'a[href="#ticket/create/call_inbound"]' } ).click
-      element = instance.find_element( { :css => '.active .ticket_create' } )
+      element = instance.find_element( { :css => '.active .ticket-create' } )
       if !element
         assert( false, "(#{test[:name]}) no ticket create screen found!" )
         return
       end
       sleep 2
-      element = instance.find_element( { :css => '.active .ticket_create input[name="customer_id_autocompletion"]' } )
+      element = instance.find_element( { :css => '.active .ticket-create input[name="customer_id_autocompletion"]' } )
       element.clear
       element.send_keys( 'nico*' )
       sleep 4
-      element = instance.find_element( { :css => '.active .ticket_create input[name="customer_id_autocompletion"]' } )
+      element = instance.find_element( { :css => '.active .ticket-create input[name="customer_id_autocompletion"]' } )
       element.send_keys( :arrow_down )
       sleep 0.2
-      element = instance.find_element( { :css => '.active .ticket_create input[name="customer_id_autocompletion"]' } )
+      element = instance.find_element( { :css => '.active .ticket-create input[name="customer_id_autocompletion"]' } )
       element.send_keys( :tab )
       sleep 0.1
-      element = instance.find_element( { :css => '.active .ticket_create select[name="group_id"]' } )
+      element = instance.find_element( { :css => '.active .ticket-create select[name="group_id"]' } )
       dropdown = Selenium::WebDriver::Support::Select.new(element)
       dropdown.select_by( :text, action[:group])
       sleep 0.1
-      element = instance.find_element( { :css => '.active .ticket_create input[name="subject"]' } )
+      element = instance.find_element( { :css => '.active .ticket-create input[name="title"]' } )
       element.clear
       element.send_keys( action[:subject] )
       sleep 0.1
-      element = instance.find_element( { :css => '.active .ticket_create textarea[name="body"]' } )
+      element = instance.find_element( { :css => '.active .ticket-create textarea[name="body"]' } )
       element.clear
       element.send_keys( action[:body] )
       if action[:do_not_submit]
         assert( true, "(#{test[:name]}) ticket created without submit" )
         return
       end
-      sleep 0.5
+      sleep 0.8
       instance.find_element( { :css => '.active .form-actions button[type="submit"]' } ).click
-      sleep 2
+      sleep 1
       (1..14).each {|loop|
         if instance.current_url =~ /#{Regexp.quote('#ticket/zoom/')}/
           assert( true, "(#{test[:name]}) ticket created" )
@@ -338,7 +338,7 @@ class TestCase < Test::Unit::TestCase
         end
         sleep 0.5
       }
-      assert( true, "(#{test[:name]}) ticket creation failed, can't get zoom url" )
+      assert( false, "(#{test[:name]}) ticket creation failed, can't get zoom url" )
       return
     elsif action[:execute] == 'close_all_tasks'
       for i in 1..100

test/unit/tag_test.rb

@@ -74,26 +74,57 @@ class TagTest < ActiveSupport::TestCase
         },
       },
 
+      # test 5
+      {
+        :tag_remove => {
+          :item          => 'tag1',
+          :object        => 'Object1',
+          :o_id          => 123,
+          :created_by_id => 1
+        },
+        :verify => {
+          :object => 'Object1',
+          :items => {
+            'tag1' => false,
+            'tag2' => true,
+          },
+        },
+      },
+
     ]
     tests.each { |test|
-      success = Tag.tag_add( test[:tag_add] )
+      tags = nil
-      assert( success, "Tag.tag_add successful")
+      if test[:tag_add]
-      list = Tag.tag_list( test[:tag_add] )
+        tags    = test[:tag_add]
+        success = Tag.tag_add( tags )
+        assert( success, "Tag.tag_add successful")
+      else
+        tags    = test[:tag_remove]
+        success = Tag.tag_remove( tags )
+        assert( success, "Tag.tag_remove successful")
+      end
+      list = Tag.tag_list( tags )
       test[:verify][:items].each {|key, value|
         if value == true
-          assert( list.include?( key ), "Tag verify #{ test[:tag_add][:item] }")
+          assert( list.include?( key ), "Tag verify - should exists but exists #{ key }")
         else
-          assert( !list.include?( key ), "Tag verify #{ test[:tag_add][:item] }")
+          assert( !list.include?( key ), "Tag verify - exists but should not #{ key }")
         end
       }
     }
 
     # delete tags
     tests.each { |test|
-      success = Tag.tag_remove( test[:tag_add] )
+      tags = nil
+      if test[:tag_add]
+        tags = test[:tag_add]
+      else
+        tags = test[:tag_remove]
+      end
+      success = Tag.tag_remove( tags )
       assert( success, "Tag.tag_remove successful")
-      list = Tag.tag_list( test[:tag_add] )
+      list = Tag.tag_list( tags )
-      assert( !list.include?( test[:tag_add][:item] ), "Tag entry destroyed")
+      assert( !list.include?( tags[:item] ), "Tag entry destroyed")
     }
   end
 end