Fixed issue #1930 - bulk action is not executed for a pending-state.

app/assets/javascripts/app/controllers/ticket_overview.coffee

@@ -1162,9 +1162,10 @@ class Table extends App.Controller
     # start organization popups
     @organizationPopups()
 
-    @bulkForm = new BulkForm
+    @bulkForm = new BulkForm(
       holder: @el
       view: @view
+    )
 
     # start bulk action observ
     @el.append(@bulkForm.el)
@@ -1226,12 +1227,16 @@ class BulkForm extends App.Controller
   constructor: ->
     super
 
-    @configure_attributes_ticket = [
+    @configure_attributes_ticket = []
-      { name: 'state_id',    display: 'State',    tag: 'select', multiple: false, null: true, relation: 'TicketState', translate: true, nulloption: true, default: '' },
+    used_attributes = ['state_id', 'pending_time', 'priority_id', 'group_id', 'owner_id']
-      { name: 'priority_id', display: 'Priority', tag: 'select', multiple: false, null: true, relation: 'TicketPriority', translate: true, nulloption: true, default: '' },
+    attributesClean = App.Ticket.attributesGet('edit')
-      { name: 'group_id',    display: 'Group',    tag: 'select', multiple: false, null: true, relation: 'Group', nulloption: true  },
+    for attributeName, attribute of attributesClean
-      { name: 'owner_id',    display: 'Owner',    tag: 'select', multiple: false, null: true, relation: 'User', nulloption: true }
+      if _.contains(used_attributes, attributeName)
-    ]
+        localAttribute = clone(attribute)
+        localAttribute.nulloption = true
+        localAttribute.default = ''
+        localAttribute.null = true
+        @configure_attributes_ticket.push localAttribute
 
     @holder = @options.holder
     @visible = false
@@ -1246,9 +1251,9 @@ class BulkForm extends App.Controller
     App.TicketCreateCollection.unbind(@bindId)
 
   render: ->
-    @el.css 'right', App.Utils.getScrollBarWidth()
+    @el.css('right', App.Utils.getScrollBarWidth())
 
-    @html App.view('agent_ticket_view/bulk')()
+    @html(App.view('agent_ticket_view/bulk')())
 
     handlers = @Config.get('TicketZoomFormHandler')
 
@@ -1304,12 +1309,15 @@ class BulkForm extends App.Controller
     setTimeout ( => @$('.textarea.form-group textarea').focus() ), 0
 
   reset: =>
-    @$('.js-action-step').removeClass('hide')
+    @cancel()
-    @$('.js-confirm-step').addClass('hide')
 
     if @visible
       @makeSpaceForTableRows()
 
+  cancel: =>
+    @$('.js-action-step').removeClass('hide')
+    @$('.js-confirm-step').addClass('hide')
+
   show: =>
     @el.removeClass('hide')
     @visible = true
@@ -1325,30 +1333,84 @@ class BulkForm extends App.Controller
     scrollParent = @holder.scrollParent()
     isScrolledToBottom = scrollParent.prop('scrollHeight') is scrollParent.scrollTop() + scrollParent.outerHeight()
 
-    @holder.css 'margin-bottom', height
+    @holder.css('margin-bottom', height)
 
     if isScrolledToBottom
       scrollParent.scrollTop scrollParent.prop('scrollHeight') - scrollParent.outerHeight()
 
   removeSpaceForTableRows: =>
-    @holder.css 'margin-bottom', 0
+    @holder.css('margin-bottom', 0)
+
+  ticketMergeParams: (params) ->
+    ticketUpdate = {}
+    for item of params
+      if params[item] != '' && params[item] != null
+        ticketUpdate[item] = params[item]
+
+    # in case if a group is selected, set also the selected owner (maybe nobody)
+    if params.group_id != '' && params.group_id != null
+      ticketUpdate.owner_id = params.owner_id
+    ticketUpdate
 
   submit: (e) =>
     e.preventDefault()
 
-    @bulk_count = @holder.find('.table-overview').find('[name="bulk"]:checked').length
+    @bulkCount = @holder.find('.table-overview').find('[name="bulk"]:checked').length
-    @bulk_count_index = 0
+
-    @holder.find('.table-overview').find('[name="bulk"]:checked').each( (index, element) =>
+    if @bulkCount is 0
-      @log 'notice', '@bulk_count_index', @bulk_count, @bulk_count_index
+      App.Event.trigger 'notify', {
+        type: 'error'
+        msg: App.i18n.translateContent('At least one object must be selected.')
+      }
+      return
+
+    ticket_ids = []
+    @holder.find('.table-overview').find('[name="bulk"]:checked').each( (index, element) ->
       ticket_id = $(element).val()
-      ticket = App.Ticket.find(ticket_id)
+      ticket_ids.push ticket_id
+    )
+
     params = @formParam(e.target)
 
+    for ticket_id in ticket_ids
+      ticket = App.Ticket.find(ticket_id)
+
+      ticketUpdate = @ticketMergeParams(params)
+      ticket.load(ticketUpdate)
+
+      # if title is empty - ticket can't processed, set ?
+      if _.isEmpty(ticket.title)
+        ticket.title = '-'
+
+      # validate ticket
+      errors = ticket.validate(
+        screen: 'edit'
+      )
+      if errors
+        @log 'error', 'update', errors
+        errorString = ''
+        for key, error of errors
+          errorString += "#{key}: #{error}"
+
+        @formValidate(
+          form:   e.target
+          errors: errors
+          screen: 'edit'
+        )
+
+        App.Event.trigger 'notify', {
+          type: 'error'
+          msg: App.i18n.translateContent('Bulk action stopped %s!', errorString)
+        }
+        @cancel()
+        return
+
+    @bulkCountIndex = 0
+    for ticket_id in ticket_ids
+      ticket = App.Ticket.find(ticket_id)
+
       # update ticket
-      ticket_update = {}
+      ticketUpdate = @ticketMergeParams(params)
-      for item of params
-        if params[item] != ''
-          ticket_update[item] = params[item]
 
       # validate article
       if params['body']
@@ -1372,7 +1434,7 @@ class BulkForm extends App.Controller
           @formEnable(e)
           return
 
-      ticket.load(ticket_update)
+      ticket.load(ticketUpdate)
 
       # if title is empty - ticket can't processed, set ?
       if _.isEmpty(ticket.title)
@@ -1380,7 +1442,7 @@ class BulkForm extends App.Controller
 
       ticket.save(
         done: (r) =>
-          @bulk_count_index++
+          @bulkCountIndex++
 
           # reset form after save
           if article
@@ -1390,13 +1452,22 @@ class BulkForm extends App.Controller
             )
 
           # refresh view after all tickets are proceeded
-          if @bulk_count_index == @bulk_count
+          if @bulkCountIndex == @bulkCount
+            @render()
             @hide()
 
             # fetch overview data again
             App.Event.trigger('overview:fetch')
+
+        fail: (r) =>
+          @bulkCountIndex++
+          @log 'error', 'update ticket', r
+          App.Event.trigger 'notify', {
+            type: 'error'
+            msg: App.i18n.translateContent('Can\'t update Ticket %s!', ticket.number)
+          }
       )
-    )
+
     @holder.find('.table-overview').find('[name="bulk"]:checked').prop('checked', false)
     App.Event.trigger 'notify', {
       type: 'success'

app/assets/javascripts/app/lib/bootstrap/bootstrap-datepicker.js

@@ -27,6 +27,7 @@
 		- fix that place method doesn't think that the container is the window, but rather the real window is the window
 		- added rerender method to show correct today if task is longer open the 24 hours
 		- scroll into view
+		- fix vertical auto position
  */
 
 (function(factory){
@@ -689,7 +690,9 @@
 				visualPadding = 10,
 				container = $(this.o.container),
 				windowWidth = $(window).width(),
-				scrollTop = container.scrollTop(),
+				scrollTop = container.scrollParent().scrollTop(),
+				bottomEdge = container.offset().top + container.height(),
+				scrollHeight = container.scrollParent().prop('scrollHeight'),
 				appendOffset = container.offset();
 
 			var parentsZindex = [];
@@ -738,10 +741,10 @@
 			// auto y orientation is best-situation: top or bottom, no fudging,
 			// decision based on which shows more of the calendar
 			var yorient = this.o.orientation.y,
-				top_overflow;
+				space_below;
 			if (yorient === 'auto'){
-				top_overflow = -scrollTop + top - calendarHeight;
+				space_below = scrollHeight - bottomEdge - scrollTop;
-				yorient = top_overflow < 0 ? 'bottom' : 'top';
+				yorient = space_below > calendarHeight ? 'bottom' : 'top';
 			}
 
 			this.picker.addClass('datepicker-orient-' + yorient);

app/assets/javascripts/app/views/generic/date.jst.eco

@@ -1,4 +1,4 @@
-<div class="u-positionOrigin" data-name="<%= @attribute.nameRaw %>">
+<div class="control controls--date" data-name="<%= @attribute.nameRaw %>">
   <input type="hidden" value="<%= @attribute.value %>" name="<%= @attribute.name %>">
   <input type="text" value="" class="form-control js-datepicker <%= @attribute.class %>" data-item="date">
 </div>

app/assets/javascripts/app/views/generic/datetime.jst.eco

@@ -1,4 +1,4 @@
-<div class="horizontal u-positionOrigin" data-name="<%= @attribute.nameRaw %>">
+<div class="controls controls--datetime" data-name="<%= @attribute.nameRaw %>">
   <input type="hidden" value="<%= @attribute.value %>" name="<%= @attribute.name %>">
   <input type="text" value="" class="form-control flex-shrink-horizontal js-datepicker <%= @attribute.class %>" data-item="date">
   <div class="controls-label"><%- @T('at') %></div>

app/assets/stylesheets/zammad.scss

@@ -1634,6 +1634,15 @@ fieldset > .form-group {
   position: relative;
 }
 
+.controls--datetime {
+  position: relative;
+  display: flex;
+}
+
+.controls--date {
+  position: relative;
+}
+
 .controls-label {
   margin: 11px 10px 0;
   flex-shrink: 0;
@@ -2980,6 +2989,11 @@ footer {
     align-items: center;
   }
 
+  .bulkAction-firstStep .has-error {
+    border-color: red !important;
+    border: 1px solid;
+  }
+
   .bulkAction-secondStep {
     display: flex;
     flex-direction: column;
@@ -4570,6 +4584,11 @@ footer {
     position: relative;
     height: 60px;
     flex: 1 1 auto;
+    
+    &.datetime {
+      min-width: 140px;
+      overflow: visible; // datepicker popup needs to be visible
+    }
   }
 
     .form-group.is-changed {
@@ -4638,17 +4657,46 @@ footer {
     left: 0;
     top: 0;
     position: absolute;
-    padding: 28px 18px 12px;
+    padding: 28px 5px 12px 20px;
     float: none;
     display: block;
     border-radius: 0;
     background: none;
   }
 
-  .form-inline .controls--select {
+  .form-inline {
+    .controls--datetime,
+    .controls--date,
+    .controls--select {
       position: static;
     }
 
+    .controls--datetime {
+      position: absolute;
+      bottom: 12px;
+      left: 0;
+      padding: 0 5px 0 20px;
+      width: 100%;
+      
+      .controls-label {
+        display: none;
+      }
+      
+      .form-control {
+        width: 70px;
+        line-height: inherit;
+        position: static;
+        padding: 0;
+        height: auto;
+        
+        &.time {
+          margin-left: 5px;
+          width: 38px;
+        }
+      }
+    }
+  }
+
   .bulkAction-secondStep .form-group {
     min-width: 140px;
   }

test/browser/agent_ticket_overview_level0_test.rb

@@ -2,7 +2,7 @@
 require 'browser_test_helper'
 
 class AgentTicketOverviewLevel0Test < TestCase
-  def test_i
+  def test_bulk_close
     @browser = browser_instance
     login(
       username: 'master@example.com',
@@ -38,56 +38,63 @@ class AgentTicketOverviewLevel0Test < TestCase
     )
 
     click(text: 'Unassigned & Open')
-    sleep 8 # till overview is rendered
+    watch_for(
+      css: '.content.active',
+      value: 'overview count test #2',
+    )
 
     # select both via bulk action
     click(
-      css: '.active table tr td input[value="' + ticket1[:id] + '"] + .icon-checkbox.icon-unchecked',
+      css: '.content.active table tr td input[value="' + ticket1[:id] + '"] + .icon-checkbox.icon-unchecked',
       fast: true,
     )
 
     # scroll to reply - needed for chrome
     scroll_to(
       position: 'top',
-      css:      '.active table tr td input[value="' + ticket2[:id] + '"] + .icon-checkbox.icon-unchecked',
+      css:      '.content.active table tr td input[value="' + ticket2[:id] + '"] + .icon-checkbox.icon-unchecked',
     )
     click(
-      css: '.active table tr td input[value="' + ticket2[:id] + '"] + .icon-checkbox.icon-unchecked',
+      css: '.content.active table tr td input[value="' + ticket2[:id] + '"] + .icon-checkbox.icon-unchecked',
       fast: true,
     )
 
     exists(
-      css: '.active table tr td input[value="' + ticket1[:id] + '"][type="checkbox"]:checked',
+      css: '.content.active table tr td input[value="' + ticket1[:id] + '"][type="checkbox"]:checked',
     )
     exists(
-      css: '.active table tr td input[value="' + ticket2[:id] + '"][type="checkbox"]:checked',
+      css: '.content.active table tr td input[value="' + ticket2[:id] + '"][type="checkbox"]:checked',
     )
 
     # select close state & submit
     select(
-      css: '.active .bulkAction [name="state_id"]',
+      css: '.content.active .bulkAction [name="state_id"]',
       value: 'closed',
     )
     click(
-      css: '.active .bulkAction .js-confirm',
+      css: '.content.active .bulkAction .js-confirm',
     )
     click(
-      css: '.active .bulkAction .js-submit',
+      css: '.content.active .bulkAction .js-submit',
+    )
+
+    watch_for_disappear(
+      css:     '.content.active table tr td input[value="' + ticket2[:id] + '"]',
+      timeout: 6,
     )
-    sleep 6
 
     exists_not(
-      css: '.active table tr td input[value="' + ticket1[:id] + '"]',
+      css: '.content.active table tr td input[value="' + ticket1[:id] + '"]',
     )
     exists_not(
-      css: '.active table tr td input[value="' + ticket2[:id] + '"]',
+      css: '.content.active table tr td input[value="' + ticket2[:id] + '"]',
     )
 
     # remember current overview count
     overview_counter_before = overview_counter()
 
     # click options and enable number and article count
-    click(css: '.active [data-type="settings"]')
+    click(css: '.content.active [data-type="settings"]')
 
     watch_for(
       css: '.modal h1',
@@ -116,15 +123,15 @@ class AgentTicketOverviewLevel0Test < TestCase
 
     # check if number and article count is shown
     match(
-      css: '.active table th:nth-child(3)',
+      css: '.content.active table th:nth-child(3)',
       value: '#',
     )
     match(
-      css: '.active table th:nth-child(4)',
+      css: '.content.active table th:nth-child(4)',
       value: 'Title',
     )
     match(
-      css: '.active table th:nth-child(7)',
+      css: '.content.active table th:nth-child(7)',
       value: 'Article#',
     )
 
@@ -134,20 +141,20 @@ class AgentTicketOverviewLevel0Test < TestCase
 
     # check if number and article count is shown
     match(
-      css: '.active table th:nth-child(3)',
+      css: '.content.active table th:nth-child(3)',
       value: '#',
     )
     match(
-      css: '.active table th:nth-child(4)',
+      css: '.content.active table th:nth-child(4)',
       value: 'Title',
     )
     match(
-      css: '.active table th:nth-child(7)',
+      css: '.content.active table th:nth-child(7)',
       value: 'Article#',
     )
 
     # disable number and article count
-    click(css: '.active [data-type="settings"]')
+    click(css: '.content.active [data-type="settings"]')
 
     watch_for(
       css: '.modal h1',
@@ -164,15 +171,15 @@ class AgentTicketOverviewLevel0Test < TestCase
 
     # check if number and article count is gone
     match_not(
-      css: '.active table th:nth-child(3)',
+      css: '.content.active table th:nth-child(3)',
       value: '#',
     )
     match(
-      css: '.active table th:nth-child(3)',
+      css: '.content.active table th:nth-child(3)',
       value: 'Title',
     )
     exists_not(
-      css: '.active table th:nth-child(8)',
+      css: '.content.active table th:nth-child(8)',
     )
 
     # create new ticket
@@ -211,4 +218,155 @@ class AgentTicketOverviewLevel0Test < TestCase
     # cleanup
     tasks_close_all()
   end
+
+  def test_bulk_pending
+    @browser = browser_instance
+    login(
+      username: 'master@example.com',
+      password: 'test',
+      url: browser_url,
+    )
+    tasks_close_all()
+
+    # test bulk action
+
+    # create new ticket
+    ticket1 = ticket_create(
+      data: {
+        customer: 'nico',
+        group: 'Users',
+        title: 'overview count test #3',
+        body: 'overview count test #3',
+      }
+    )
+    ticket2 = ticket_create(
+      data: {
+        customer: 'nico',
+        group: 'Users',
+        title: 'overview count test #4',
+        body: 'overview count test #4',
+      }
+    )
+    click(text: 'Overviews')
+
+    # enable full overviews
+    execute(
+      js: '$(".content.active .sidebar").css("display", "block")',
+    )
+
+    click(text: 'Unassigned & Open')
+    watch_for(
+      css: '.content.active',
+      value: 'overview count test #4',
+      timeout: 8,
+    )
+
+    # remember current overview count
+    overview_counter_before = overview_counter()
+
+    # select both via bulk action
+    click(
+      css: '.content.active table tr td input[value="' + ticket1[:id] + '"] + .icon-checkbox.icon-unchecked',
+      fast: true,
+    )
+
+    # scroll to reply - needed for chrome
+    scroll_to(
+      position: 'top',
+      css:      '.content.active table tr td input[value="' + ticket2[:id] + '"] + .icon-checkbox.icon-unchecked',
+    )
+    click(
+      css: '.content.active table tr td input[value="' + ticket2[:id] + '"] + .icon-checkbox.icon-unchecked',
+      fast: true,
+    )
+
+    exists(
+      css: '.content.active table tr td input[value="' + ticket1[:id] + '"][type="checkbox"]:checked',
+    )
+    exists(
+      css: '.content.active table tr td input[value="' + ticket2[:id] + '"][type="checkbox"]:checked',
+    )
+
+    exists(
+      displayed: false,
+      css: '.content.active .bulkAction [data-name="pending_time"]',
+    )
+
+    select(
+      css: '.content.active .bulkAction [name="state_id"]',
+      value: 'pending close',
+    )
+
+    exists(
+      displayed: true,
+      css: '.content.active .bulkAction [data-name="pending_time"]',
+    )
+
+    set(
+      css: '.content.active .bulkAction [data-item="date"]',
+      value: '05/23/2088',
+    )
+
+    select(
+      css: '.content.active .bulkAction [name="group_id"]',
+      value: 'Users',
+    )
+
+    select(
+      css: '.content.active .bulkAction [name="owner_id"]',
+      value: 'Test Master Agent',
+    )
+
+    click(
+      css: '.content.active .bulkAction .js-confirm',
+    )
+    click(
+      css: '.content.active .bulkAction .js-submit',
+    )
+
+    watch_for_disappear(
+      css:     '.content.active table tr td input[value="' + ticket2[:id] + '"]',
+      timeout: 12,
+    )
+
+    exists_not(
+      css: '.content.active table tr td input[value="' + ticket1[:id] + '"]',
+    )
+    exists_not(
+      css: '.content.active table tr td input[value="' + ticket2[:id] + '"]',
+    )
+
+    # get new overview count
+    overview_counter_new = overview_counter()
+    assert_equal(overview_counter_before['#ticket/view/all_unassigned'] - 2, overview_counter_new['#ticket/view/all_unassigned'])
+
+    # open ticket by search
+    ticket_open_by_search(
+      number: ticket1[:number],
+    )
+    sleep 1
+
+    # close ticket
+    ticket_update(
+      data: {
+        state: 'closed',
+      }
+    )
+
+    # open ticket by search
+    ticket_open_by_search(
+      number: ticket2[:number],
+    )
+    sleep 1
+
+    # close ticket
+    ticket_update(
+      data: {
+        state: 'closed',
+      }
+    )
+
+    # cleanup
+    tasks_close_all()
+  end
 end