Fixed follow up for issue #2090 with order/group overviews - Unable to create an overview with a new ticket file which is starting with number like "1_test".

app/models/ticket/overviews.rb

@@ -99,7 +99,7 @@ returns
                      'created_at'
                    end
       end
-      order_by = "tickets.#{order_by}"
+      order_by = "#{ActiveRecord::Base.connection.quote_table_name('tickets')}.#{ActiveRecord::Base.connection.quote_column_name(order_by)}"
 
       # check if group by exists
       if overview.group_by.present?
@@ -110,7 +110,7 @@ returns
                      end
         end
         if group_by
-          order_by = "tickets.#{group_by}, #{order_by}"
+          order_by = "#{ActiveRecord::Base.connection.quote_table_name('tickets')}.#{ActiveRecord::Base.connection.quote_column_name(group_by)}, #{order_by}"
         end
       end
 

test/integration/object_manager_test.rb

@@ -698,7 +698,7 @@ class ObjectManagerTest < ActiveSupport::TestCase
     assert_equal(0, ObjectManager::Attribute.migrations.count)
 
     # create example ticket
-    ticket1 = Ticket.create(
+    ticket1 = Ticket.create!(
       title: 'some attribute test3',
       group: Group.lookup(name: 'Users'),
       customer_id: 2,
@@ -735,5 +735,57 @@ class ObjectManagerTest < ActiveSupport::TestCase
     assert_equal(ticket_count, 1)
     assert_equal(tickets[0].id, ticket1.id)
 
+    agent1 = User.create_or_update(
+      login: 'agent1@example.com',
+      firstname: 'Notification',
+      lastname: 'Agent1',
+      email: 'agent1@example.com',
+      password: 'agentpw',
+      active: true,
+      roles: Role.where(name: 'Agent'),
+      groups: Group.all,
+      updated_by_id: 1,
+      created_by_id: 1,
+    )
+
+    overview1 = Overview.create!(
+      name: 'Overview1',
+      link: 'my_overview',
+      roles: Role.all,
+      condition: {
+        'ticket.1_a_anfrage_status' => {
+          operator: 'is',
+          value: 'some attribute text',
+        },
+      },
+      order: {
+        by: '1_a_anfrage_status',
+        direction: 'DESC',
+      },
+      group_by: '1_a_anfrage_status',
+      view: {
+        d: %w[title customer state created_at],
+        s: %w[number title customer state created_at],
+        m: %w[number title customer state created_at],
+        view_mode_default: 's',
+      },
+      prio: 1,
+      updated_by_id: 1,
+      created_by_id: 1,
+    )
+
+    result = Ticket::Overviews.index(agent1)
+
+    overview = nil
+    result.each do |local_overview|
+      next if local_overview[:overview][:name] != 'Overview1'
+      overview = local_overview
+      break
+    end
+    assert(overview)
+
+    assert_equal(1, overview[:tickets].count)
+    assert_equal(1, overview[:count])
+    assert_equal(ticket1.id, overview[:tickets][0][:id])
   end
 end