diff --git a/app/controllers/ticket_articles_controller.rb b/app/controllers/ticket_articles_controller.rb
index d6f911c6c..46f1f293a 100644
--- a/app/controllers/ticket_articles_controller.rb
+++ b/app/controllers/ticket_articles_controller.rb
@@ -27,13 +27,17 @@ class TicketArticlesController < ApplicationController
     )
 
     if @article.save
-      render :json => @article, :status => :created
 
       # remove attachments from upload cache
       Store.remove(
         :object => 'UploadCache::TicketZoom::' + current_user.id.to_s,
         :o_id   => @article.ticket_id
       )
+      
+      # execute ticket events
+      Ticket::Observer::Notification.transaction
+
+      render :json => @article, :status => :created
     else
       render :json => @article.errors, :status => :unprocessable_entity
     end
@@ -44,6 +48,10 @@ class TicketArticlesController < ApplicationController
     @article = Ticket::Article.find(params[:id])
 
     if @article.update_attributes(params[:ticket_article])
+      
+      # execute ticket events
+      Ticket::Observer::Notification.transaction
+
       render :json => @article, :status => :ok
     else
       render :json => @article.errors, :status => :unprocessable_entity
diff --git a/app/controllers/tickets_controller.rb b/app/controllers/tickets_controller.rb
index 7bf96cb92..c52758879 100644
--- a/app/controllers/tickets_controller.rb
+++ b/app/controllers/tickets_controller.rb
@@ -55,7 +55,10 @@ class TicketsController < ApplicationController
         :o_id   => @article.ticket_id
       )
     end
-      
+
+    # execute ticket events      
+    Ticket::Observer::Notification.transaction
+
     render :json => @ticket, :status => :created
   end
 
@@ -64,6 +67,10 @@ class TicketsController < ApplicationController
     @ticket = Ticket.find(params[:id])
 
     if @ticket.update_attributes(params[:ticket])
+      
+      # execute ticket events
+      Ticket::Observer::Notification.transaction
+
       render :json => @ticket, :status => :ok
     else
       render :json => @ticket.errors, :status => :unprocessable_entity
@@ -75,6 +82,9 @@ class TicketsController < ApplicationController
     @ticket = Ticket.find(params[:id])
     @ticket.destroy
 
+    # execute ticket events      
+    Ticket::Observer::Notification.transaction
+
     head :ok
   end
 end
diff --git a/app/models/channel/email_parser.rb b/app/models/channel/email_parser.rb
index 8abc545c3..6a3af4c2e 100644
--- a/app/models/channel/email_parser.rb
+++ b/app/models/channel/email_parser.rb
@@ -117,8 +117,6 @@ class Channel::EmailParser
           )
         end
       end
-
-      return true
     end
 
     # execute ticket events