diff --git a/app/assets/javascripts/app/controllers/layout_ref.js.coffee b/app/assets/javascripts/app/controllers/layout_ref.js.coffee
index 9ee336e75..02f812ecc 100644
--- a/app/assets/javascripts/app/controllers/layout_ref.js.coffee
+++ b/app/assets/javascripts/app/controllers/layout_ref.js.coffee
@@ -1183,5 +1183,16 @@ class cluesRef extends App.ControllerContent
 App.Config.set( 'layout_ref/clues', cluesRef, 'Routes' )
 
 
+class adminPlaceholderRef extends App.ControllerContent
+
+  constructor: ->
+    super
+    @render()
+
+  render: ->
+    @html App.view('layout_ref/admin_placeholder')()
+
+App.Config.set( 'layout_ref/admin_placeholder', adminPlaceholderRef, 'Routes' )
+
 
 App.Config.set( 'LayoutRef', { prio: 1700, parent: '#current_user', name: 'Layout Reference', translate: true, target: '#layout_ref', role: [ 'Admin' ] }, 'NavBarRight' )
\ No newline at end of file
diff --git a/app/assets/javascripts/app/views/layout_ref/admin_placeholder.jst.eco b/app/assets/javascripts/app/views/layout_ref/admin_placeholder.jst.eco
new file mode 100644
index 000000000..119dae8f6
--- /dev/null
+++ b/app/assets/javascripts/app/views/layout_ref/admin_placeholder.jst.eco
@@ -0,0 +1,90 @@
+<div class="sidebar NavBarAdmin">
+  <h2>Manage</h2>
+
+  <ul class="nav nav-pills nav-stacked">
+    <li class="">
+      <a href="#manage/users">Users</a>
+    <li>
+      <a href="#manage/groups">Groups</a>
+    <li>
+      <a href="#manage/organizations">Organizations</a>
+    <li>
+      <a href="#manage/overviews">Overviews</a>
+    <li>
+      <a href="#manage/text_modules">TextModules</a>
+
+    <li class="active">
+      <a href="#manage/slas">SLAs</a>
+    <li>
+      <a href="#manage/schedulers">Schedulers</a>
+    <li>
+      <a href="#manage/triggers">Triggers</a>
+  </ul>
+
+  <h2>Channels</h2>
+
+  <ul class="nav nav-pills nav-stacked">
+    <li>
+      <a href="#channels/web">Web</a>
+    <li>
+      <a href="#channels/email">Email</a>
+    <li>
+      <a href="#channels/chat">Chat</a>
+    <li>
+      <a href="#channels/twitter">Twitter</a>
+    <li>
+      <a href="#channels/facebook">Facebook</a>
+  </ul>
+
+  <h2>Settings</h2>
+
+  <ul class="nav nav-pills nav-stacked">
+    <li>
+      <a href="#settings/system">System</a>
+    <li>
+      <a href="#settings/security">Security</a>
+    <li>
+      <a href="#settings/import">Import</a>
+    <li>
+      <a href="#settings/ticket">Ticket</a>
+  </ul>
+
+  <h2>System</h2>
+
+  <ul class="nav nav-pills nav-stacked">
+    <li>
+      <a href="#system/package">Packages</a>
+    <li>
+      <a href="#system/object_manager">Objects</a>
+    <li>
+      <a href="#system/translation">Translations</a>
+    <li>
+      <a href="#system/maintenance">Maintenance</a>
+    <li>
+      <a href="#system/sessions">Sessions</a>
+  </ul>
+</div>
+
+<div class="main flex">
+  <div class="page-header">
+    <div class="page-header-title">
+      <h1>SLAs <small>Management</small></h1>
+    </div>
+
+    <div class="page-header-meta">
+      <a class="btn btn--success" data-type="new">New SLA</a>
+    </div>
+  </div>
+
+  <div class="table-overview">
+    <p>
+      <strong>Service-Level-Agreements</strong>, abgekürzt <b>SLAs</b>, unterstützen Sie gegenüber Kunden gewisse zeitliche Reaktionen einzuhalten. Somit können Sie z. B. sagen Kunden sollen immer nach spätestens 8 Stunden eine Reaktion von Ihnen bekommen. Falls es zu einer drohenden Unterschreitung oder einer Unterschreitung kommt, weißt Zammad Sie auf solche Ereignisse hin.
+    </p>
+    <p>
+      Es können <strong>Reaktionszeit</strong> (Zeit zwischen Erstellung eines Tickets und erster Reaktion eines Agenten), <strong>Aktualisierungszeit</strong> (Zeit zwischen Nachfrage eines Kunden und Reaktion eines Agenten) und <strong>Lösungszeit</strong> (Zeit zwischen Erstellung und schließen eines Tickets) definiert werden.
+    </p>
+    <p>
+      Drohenden Unterschreitungen oder Unterschreitungen werden in einer eigenen Ansicht in den Übersichten angezeigt. Zudem können <strong>E-Mail Benachrichtigungen</strong> konfiguriert werden.
+    </p>
+  </div>
+</div>
\ No newline at end of file
diff --git a/app/assets/javascripts/app/views/layout_ref/index.jst.eco b/app/assets/javascripts/app/views/layout_ref/index.jst.eco
index a776a7b4e..3a3b842c0 100644
--- a/app/assets/javascripts/app/views/layout_ref/index.jst.eco
+++ b/app/assets/javascripts/app/views/layout_ref/index.jst.eco
@@ -4,6 +4,7 @@
 
 
   <ul>
+    <li><a href="#layout_ref/admin_placeholder">Admin Placeholder (Inline Tutorials)</a></li>
     <li><a href="#layout_ref/clues">First Steps (Clues)</a></li>
     <li><a href="#layout_ref/highlight">Highlight</a></li>
     <li>Content <a href="#layout_ref/content">Example</a></li>
diff --git a/app/assets/stylesheets/zammad.css.scss b/app/assets/stylesheets/zammad.css.scss
index b5f1caf52..ba425c30c 100644
--- a/app/assets/stylesheets/zammad.css.scss
+++ b/app/assets/stylesheets/zammad.css.scss
@@ -25,6 +25,9 @@ body {
 
 p {
   margin: 14px 0;
+  word-break: normal;
+  color: hsl(60,1%,34%);
+  max-width: 500px;
 }
 
 .u-highlight {
@@ -899,7 +902,8 @@ textarea,
   justify-content: center;
   flex: 1;
 
-  svg {
+  svg,
+  .icon {
     margin-right: 14px;
   }