Maintenance: Bump rubocop-rails from 2.12.4 to 2.13.0

Bumps [rubocop-rails](https://github.com/rubocop/rubocop-rails) from 2.12.4 to 2.13.0.
- [Release notes](https://github.com/rubocop/rubocop-rails/releases)
- [Changelog](https://github.com/rubocop/rubocop-rails/blob/master/CHANGELOG.md)
- [Commits](https://github.com/rubocop/rubocop-rails/compare/v2.12.4...v2.13.0)

.rubocop/default.yml

@@ -189,6 +189,10 @@ Rails/SkipsModelValidations:
     - "**/*_spec.rb"
     - "**/*_examples.rb"
 
+Rails/ReversibleMigration:
+  Description: This cop checks whether the change method of the migration file is reversible.
+  Enabled: false
+
 Style/ClassAndModuleChildren:
   Description: 'Checks style of children classes and modules.'
   Enabled: false

Gemfile.lock

@@ -523,7 +523,7 @@ GEM
     rubocop-performance (1.13.1)
       rubocop (>= 1.7.0, < 2.0)
       rubocop-ast (>= 0.4.0)
-    rubocop-rails (2.12.4)
+    rubocop-rails (2.13.0)
       activesupport (>= 4.2.0)
       rack (>= 1.1)
       rubocop (>= 1.7.0, < 2.0)
@@ -644,7 +644,7 @@ GEM
     writeexcel (1.0.5)
     xpath (3.2.0)
       nokogiri (~> 1.8)
-    zeitwerk (2.5.1)
+    zeitwerk (2.5.2)
     zendesk_api (1.33.0)
       faraday (>= 0.9.0, < 2.0.0)
       hashie (>= 3.5.2, < 5.0.0)

app/controllers/application_controller/handles_devices.rb

@@ -24,9 +24,9 @@ module ApplicationController::HandlesDevices
 
     if user_device_updated_at
       # check if entry exists / only if write action
-      diff = Time.zone.now - 10.minutes
+      diff = 10.minutes.ago
       if %w[GET OPTIONS HEAD].include?(request.method)
-        diff = Time.zone.now - 30.minutes
+        diff = 30.minutes.ago
       end
 
       # only update if needed

app/controllers/monitoring_controller.rb

@@ -34,7 +34,7 @@ curl http://localhost/api/v1/monitoring/health_check?token=XXX
     actions = Set.new
 
     # channel check
-    last_run_tolerance = Time.zone.now - 1.hour
+    last_run_tolerance = 1.hour.ago
     options_keys = %w[host user uid]
     Channel.where(active: true).each do |channel|
 
@@ -124,7 +124,7 @@ curl http://localhost/api/v1/monitoring/health_check?token=XXX
     end
 
     # job count check
-    total_jobs = Delayed::Job.where('created_at < ?', Time.zone.now - 15.minutes).count
+    total_jobs = Delayed::Job.where('created_at < ?', 15.minutes.ago).count
     if total_jobs > 8000
       issues.push "#{total_jobs} background jobs in queue"
     end

app/controllers/reports_controller.rb

@@ -151,7 +151,7 @@ class ReportsController < ApplicationController
 
     case params[:timeRange]
     when 'realtime'
-      start_at = (Time.zone.now - 60.minutes)
+      start_at = 60.minutes.ago
       stop_at = Time.zone.now
       range = 'minute'
     when 'day'

app/controllers/user_devices_controller.rb

@@ -17,7 +17,7 @@ class UserDevicesController < ApplicationController
       attributes.delete('fingerprint')
 
       # mark current device to prevent killing own session via user preferences device management
-      if session[:user_device_fingerprint] == device.fingerprint && device.updated_at > Time.zone.now - 30.minutes
+      if session[:user_device_fingerprint] == device.fingerprint && device.updated_at > 30.minutes.ago
         attributes['current'] = true
       end
       devices_full.push attributes

app/models/channel/driver/facebook.rb

@@ -56,7 +56,7 @@ class Channel::Driver::Facebook
     # only fetch once in 5 minutes
     return true if !channel.preferences
     return true if !channel.preferences[:last_fetch]
-    return false if channel.preferences[:last_fetch] > Time.zone.now - 5.minutes
+    return false if channel.preferences[:last_fetch] > 5.minutes.ago
 
     true
   end

app/models/channel/driver/imap.rb

@@ -437,7 +437,7 @@ returns
       Rails.logger.error e
       return true
     end
-    return true if verify_time < Time.zone.now - 30.minutes
+    return true if verify_time < 30.minutes.ago
 
     Rails.logger.info "  - ignore message #{count}/#{count_all} - because message has a verify message"
 

app/models/channel/driver/pop3.rb

@@ -152,7 +152,7 @@ returns
       if mail.match?(%r{(X-Zammad-Ignore: true|X-Zammad-Verify: true)}) && mail =~ %r{X-Zammad-Verify-Time:\s(.+?)\s}
         begin
           verify_time = Time.zone.parse($1)
-          if verify_time > Time.zone.now - 30.minutes
+          if verify_time > 30.minutes.ago
             info = "  - ignore message #{count}/#{count_all} - because it's a verify message"
             Rails.logger.info info
             next

app/models/channel/driver/twitter.rb

@@ -80,7 +80,7 @@ returns
     # only fetch once in 30 minutes
     return true if !channel.preferences
     return true if !channel.preferences[:last_fetch]
-    return false if channel.preferences[:last_fetch] > Time.zone.now - 20.minutes
+    return false if channel.preferences[:last_fetch] > 20.minutes.ago
 
     true
   end

app/models/chat.rb

@@ -507,7 +507,7 @@ optional you can ignore it for dedicated user
   def self.broadcast_agent_state_update(chat_ids, ignore_user_id = nil)
 
     # send broadcast to agents
-    Chat::Agent.where('active = ? OR updated_at > ?', true, Time.zone.now - 8.hours).each do |item|
+    Chat::Agent.where('active = ? OR updated_at > ?', true, 8.hours.ago).each do |item|
       next if item.updated_by_id == ignore_user_id
 
       user = User.lookup(id: item.updated_by_id)

app/models/job.rb

@@ -68,10 +68,10 @@ job.run(true)
     return false if !active
 
     # only execute jobs older than 1 min to give admin time to make last-minute changes
-    return false if updated_at > Time.zone.now - 1.minute
+    return false if updated_at > 1.minute.ago
 
     # check if job got stuck
-    return false if running == true && last_run_at && Time.zone.now - 1.day < last_run_at
+    return false if running == true && last_run_at && 1.day.ago < last_run_at
 
     # check if jobs need to be executed
     # ignore if job was running within last 10 min.

app/models/knowledge_base/answer.rb

@@ -18,8 +18,6 @@ class KnowledgeBase::Answer < ApplicationModel
 
   acts_as_list scope: :category, top_of_list: 0
 
-  validates :category, presence: true
-
   # provide consistent naming with KB category
   alias_attribute :parent, :category
 

app/models/knowledge_base/answer/translation.rb

@@ -19,7 +19,6 @@ class KnowledgeBase::Answer::Translation < ApplicationModel
   accepts_nested_attributes_for :content, update_only: true
 
   validates :title,        presence: true, length: { maximum: 250 }
-  validates :content,      presence: true
   validates :kb_locale_id, uniqueness: { case_sensitive: true, scope: :answer_id }
 
   scope :neighbours_of, ->(translation) { joins(:answer).where(knowledge_base_answers: { category_id: translation.answer&.category_id }) }

app/models/knowledge_base/category/translation.rb

@@ -9,10 +9,8 @@ class KnowledgeBase::Category::Translation < ApplicationModel
   AGENT_ALLOWED_ATTRIBUTES = %i[title kb_locale_id].freeze
 
   belongs_to :kb_locale, class_name: 'KnowledgeBase::Locale', inverse_of: :category_translations
-  validates  :kb_locale, presence: true
 
   belongs_to :category,  class_name: 'KnowledgeBase::Category', inverse_of: :translations, touch: true
-  validates  :category,  presence: true
 
   validates :title,        presence: true
   validates :kb_locale_id, uniqueness: { case_sensitive: true, scope: :category_id }

app/models/online_notification.rb

@@ -225,7 +225,7 @@ with dedicated times
 
 =end
 
-  def self.cleanup(max_age = Time.zone.now - 9.months, max_own_seen = Time.zone.now - 10.minutes, max_auto_seen = Time.zone.now - 8.hours)
+  def self.cleanup(max_age = Time.zone.now - 9.months, max_own_seen = 10.minutes.ago, max_auto_seen = 8.hours.ago)
     OnlineNotification.where('created_at < ?', max_age).delete_all
     OnlineNotification.where('seen = ? AND updated_at < ?', true, max_own_seen).each do |notification|
 

app/models/ticket.rb

@@ -186,7 +186,7 @@ returns
     result = []
 
     # fetch all escalated and soon to be escalating tickets
-    where('escalation_at <= ?', Time.zone.now + 15.minutes).find_each(batch_size: 500) do |ticket|
+    where('escalation_at <= ?', 15.minutes.from_now).find_each(batch_size: 500) do |ticket|
 
       article_id = nil
       article = Ticket::Article.last_customer_agent_article(ticket.id)

app/models/token.rb

@@ -93,7 +93,7 @@ cleanup old token
 =end
 
   def self.cleanup
-    Token.where('persistent IS ? AND created_at < ?', nil, Time.zone.now - 30.days).delete_all
+    Token.where('persistent IS ? AND created_at < ?', nil, 30.days.ago).delete_all
     true
   end
 

app/models/transaction/karma.rb

@@ -54,7 +54,7 @@ class Transaction::Karma
 
     if @item[:type] == 'reminder_reached'
       return if ticket.owner_id == 1
-      return if ticket.pending_time && ticket.pending_time > Time.zone.now - 2.days
+      return if ticket.pending_time && ticket.pending_time > 2.days.ago
 
       Karma::ActivityLog.add('ticket reminder overdue (+2 days)', ticket.owner, 'Ticket', ticket.id)
       return

app/models/user/avatar.rb

@@ -27,7 +27,7 @@ class User
       email_address_validation = EmailAddressValidation.new(email)
       return if !email_address_validation.valid_format?
 
-      return if !saved_change_to_attribute?('email') && updated_at > Time.zone.now - 10.days
+      return if !saved_change_to_attribute?('email') && updated_at > 10.days.ago
 
       avatar_auto_detection
     end

db/migrate/20170912123300_remove_network.rb

@@ -6,7 +6,6 @@ class RemoveNetwork < ActiveRecord::Migration[5.0]
   def change
     return if !ActiveRecord::Base.connection.table_exists? 'networks'
 
-    # rubocop:disable Rails/ReversibleMigration
     drop_table :networks
     drop_table :network_category_types
     drop_table :network_privacies
@@ -17,6 +16,5 @@ class RemoveNetwork < ActiveRecord::Migration[5.0]
     drop_table :network_item_plus
     drop_table :network_category_subscriptions
     drop_table :network_item_subscriptions
-    # rubocop:enable Rails/ReversibleMigration
   end
 end

lib/external_credential/microsoft365.rb

@@ -222,7 +222,7 @@ class ExternalCredential::Microsoft365
   end
 
   def self.refresh_token(token)
-    return token if token[:created_at] >= Time.zone.now - 50.minutes
+    return token if token[:created_at] >= 50.minutes.ago
 
     params = refresh_token_params(token)
     uri    = refresh_token_uri(token)

lib/session_helper.rb

@@ -41,10 +41,10 @@ module SessionHelper
   def self.cleanup_expired
 
     # delete temp. sessions
-    ActiveRecord::SessionStore::Session.where('persistent IS NULL AND updated_at < ?', Time.zone.now - 2.hours).delete_all
+    ActiveRecord::SessionStore::Session.where('persistent IS NULL AND updated_at < ?', 2.hours.ago).delete_all
 
     # web sessions not updated the last x days
-    ActiveRecord::SessionStore::Session.where('updated_at < ?', Time.zone.now - 60.days).delete_all
+    ActiveRecord::SessionStore::Session.where('updated_at < ?', 60.days.ago).delete_all
 
   end
 

lib/stats/ticket_in_process.rb

@@ -16,14 +16,14 @@ class Stats::TicketInProcess
     closed_state_ids = Ticket::State.by_category(:closed).pluck(:id)
     closed_ticket_ids = Ticket.select('id').where(
       'owner_id = ? AND state_id IN (?) AND close_at > ?',
-      user.id, closed_state_ids, Time.zone.now - 1.day
+      user.id, closed_state_ids, 1.day.ago
     ).limit(100).pluck(:id)
 
     # get all tickets which I changed to pending action
     pending_action_state_ids = Ticket::State.by_category(:pending_action).pluck(:id)
     pending_action_ticket_ids = Ticket.select('id').where(
       'owner_id = ? AND state_id IN (?) AND updated_at > ?',
-      user.id, pending_action_state_ids, Time.zone.now - 1.day
+      user.id, pending_action_state_ids, 1.day.ago
     ).limit(100).pluck(:id)
 
     all_ticket_ids = own_ticket_ids.concat(closed_ticket_ids).concat(pending_action_ticket_ids).uniq
@@ -31,7 +31,7 @@ class Stats::TicketInProcess
     # get count where user worked on
     history_object = History::Object.lookup(name: 'Ticket')
     count = History.select('DISTINCT(o_id)').where(
-      'histories.created_at >= ? AND histories.history_object_id = ? AND histories.created_by_id = ? AND histories.o_id IN (?)', Time.zone.now - 1.day, history_object.id, user.id, all_ticket_ids
+      'histories.created_at >= ? AND histories.history_object_id = ? AND histories.created_by_id = ? AND histories.o_id IN (?)', 1.day.ago, history_object.id, user.id, all_ticket_ids
     ).count
 
     total = all_ticket_ids.count

lib/stats/ticket_reopen.rb

@@ -7,7 +7,7 @@ class Stats::TicketReopen
     # get my closed tickets
     total = Ticket.select('id').where(
       'owner_id = ? AND close_at > ?',
-      user.id, Time.zone.now - 7.days
+      user.id, 7.days.ago
     ).count
 
     # get count of reopens

lib/stats/ticket_response_time.rb

@@ -22,7 +22,7 @@ class Stats::TicketResponseTime
   end
 
   def self.generate(user)
-    items = StatsStore.where('created_at > ? AND created_at < ?', Time.zone.now - 7.days, Time.zone.now).where(key: 'ticket:response_time')
+    items = StatsStore.where('created_at > ? AND created_at < ?', 7.days.ago, Time.zone.now).where(key: 'ticket:response_time')
     total = 0
     count_own = 0
     own = 0

lib/twitter_sync.rb

@@ -551,7 +551,7 @@ create a tweet or direct message from an article
     max_count = 120
     max_count *= factor
     type_id = Ticket::Article::Type.lookup(name: 'twitter status').id
-    created_at = Time.zone.now - 15.minutes
+    created_at = 15.minutes.ago
     created_count = Ticket::Article.where('created_at > ? AND type_id = ?', created_at, type_id).count
     if created_count > max_count
       Rails.logger.info "Tweet limit of #{created_count}/#{max_count} reached, ignored tweed id (#{tweet.id})"

spec/lib/escalation/ticket_biz_break_spec.rb

@@ -132,7 +132,7 @@ RSpec.describe Escalation::TicketBizBreak, time_zone: 'Europe/Berlin' do
       let(:second_value) { result.values.second }
 
       it { expect(result.keys.count).to be(6) }
-      it { expect(result.keys).to eq ((Time.current - 5.days).to_date..Time.current).to_a }
+      it { expect(result.keys).to eq (5.days.ago.to_date..Time.current).to_a }
       it { expect(result.values[0].keys).to eq %w[12:00] }
       it { expect(result.values[0]['12:00']).to eq '24:00' }
       it { expect(result.values[1].keys).to eq %w[00:00] }
@@ -257,7 +257,7 @@ RSpec.describe Escalation::TicketBizBreak, time_zone: 'Europe/Berlin' do
       let(:history_to) { mock_state_hash(ticket.created_at + 2.days, 'pending close', 'closed') }
 
       it { expect(result).to be_a Hash }
-      it { expect(result.keys).to eq [Time.current.to_date, Time.current.tomorrow.to_date, (Time.current + 2.days).to_date] }
+      it { expect(result.keys).to eq [Time.current.to_date, Time.current.tomorrow.to_date, 2.days.from_now.to_date] }
       it { expect(result.values.first).to eq({ '13:30' => '24:00' }) }
       it { expect(result.values.second).to eq({ '00:00' => '24:00' }) }
       it { expect(result.values.third).to eq({ '00:00' => '12:00' }) }

spec/lib/stats/ticket_waiting_time_spec.rb

@@ -28,8 +28,8 @@ RSpec.describe Stats::TicketWaitingTime do
         let(:ticket) { create(:ticket, group: group) }
 
         before do
-          create(:ticket_article, sender_name: 'Customer', ticket: ticket, created_at: Time.current + 1.hour)
+          create(:ticket_article, sender_name: 'Customer', ticket: ticket, created_at: 1.hour.from_now)
-          create(:ticket_article, sender_name: 'Agent', ticket: ticket, created_at: Time.current + 2.hours)
+          create(:ticket_article, sender_name: 'Agent', ticket: ticket, created_at: 2.hours.from_now)
         end
 
         it 'returns a hash with 1-day average ticket wait time across user’s groups (in minutes)' do
@@ -42,8 +42,8 @@ RSpec.describe Stats::TicketWaitingTime do
       let(:ticket) { create(:ticket, group: group, owner_id: user.id) }
 
       before do
-        create(:ticket_article, sender_name: 'Customer', ticket: ticket, created_at: Time.current + 1.hour)
+        create(:ticket_article, sender_name: 'Customer', ticket: ticket, created_at: 1.hour.from_now)
-        create(:ticket_article, sender_name: 'Agent', ticket: ticket, created_at: Time.current + 2.hours)
+        create(:ticket_article, sender_name: 'Agent', ticket: ticket, created_at: 2.hours.from_now)
       end
 
       it 'returns a hash with 1-day average ticket wait time for user (in minutes)' do
@@ -66,8 +66,8 @@ RSpec.describe Stats::TicketWaitingTime do
         let(:other_ticket) { create(:ticket, group: group) }
 
         before do
-          create(:ticket_article, sender_name: 'Customer', ticket: other_ticket, created_at: Time.current + 1.hour)
+          create(:ticket_article, sender_name: 'Customer', ticket: other_ticket, created_at: 1.hour.from_now)
-          create(:ticket_article, sender_name: 'Agent', ticket: other_ticket, created_at: Time.current + 3.hours)
+          create(:ticket_article, sender_name: 'Agent', ticket: other_ticket, created_at: 3.hours.from_now)
         end
 
         it 'returns a hash with 1-day average ticket wait time across user’s groups (in minutes)' do

spec/models/channel/filter/import_archive_spec.rb

@@ -124,7 +124,7 @@ RSpec.describe Channel::Filter::ImportArchive do
 
     context 'when initial ticket (import till outdated)' do
       let(:channel_as_model) do
-        Channel.new(options: { inbound: { options: { archive: true, archive_till: (Time.zone.now - 1.day).to_s } } })
+        Channel.new(options: { inbound: { options: { archive: true, archive_till: 1.day.ago.to_s } } })
       end
 
       include_examples 'notification sent checks', 1
@@ -132,7 +132,7 @@ RSpec.describe Channel::Filter::ImportArchive do
 
     context 'when initial ticket (import till matched)' do
       let(:channel_as_model) do
-        Channel.new(options: { inbound: { options: { archive: true, archive_till: (Time.zone.now + 1.day).to_s } } })
+        Channel.new(options: { inbound: { options: { archive: true, archive_till: 1.day.from_now.to_s } } })
       end
 
       include_examples 'notification sent checks', 0
@@ -156,7 +156,7 @@ RSpec.describe Channel::Filter::ImportArchive do
 
     context 'when initial ticket (import till outdated) with channel hash' do
       let(:channel_as_hash) do
-        { options: { inbound: { options: { archive: true, archive_till: (Time.zone.now - 1.day).to_s } } } }
+        { options: { inbound: { options: { archive: true, archive_till: 1.day.ago.to_s } } } }
       end
 
       include_examples 'notification sent checks', 1, true
@@ -164,7 +164,7 @@ RSpec.describe Channel::Filter::ImportArchive do
 
     context 'when initial ticket (import till matched) with channel hash' do
       let(:channel_as_hash) do
-        { options: { inbound: { options: { archive: true, archive_till: (Time.zone.now + 1.day).to_s } } } }
+        { options: { inbound: { options: { archive: true, archive_till: 1.day.from_now.to_s } } } }
       end
 
       include_examples 'notification sent checks', 0, true

spec/models/concerns/checks_core_workflow_examples.rb

@@ -10,7 +10,7 @@ RSpec.shared_examples 'ChecksCoreWorkflow' do
   end
 
   context 'when creation of closed tickets are only allowed by type set' do
-    subject(:ticket) { create(:ticket, group: agent_group, screen: 'create_middle', state: Ticket::State.find_by(name: 'open'), pending_time: Time.zone.now + 5.days) }
+    subject(:ticket) { create(:ticket, group: agent_group, screen: 'create_middle', state: Ticket::State.find_by(name: 'open'), pending_time: 5.days.from_now) }
 
     before do
       create(:core_workflow,
@@ -29,7 +29,7 @@ RSpec.shared_examples 'ChecksCoreWorkflow' do
   end
 
   context 'when creation of closed tickets are only allowed by type remove' do
-    subject(:ticket) { create(:ticket, group: agent_group, screen: 'create_middle', state: Ticket::State.find_by(name: 'open'), pending_time: Time.zone.now + 5.days) }
+    subject(:ticket) { create(:ticket, group: agent_group, screen: 'create_middle', state: Ticket::State.find_by(name: 'open'), pending_time: 5.days.from_now) }
 
     before do
       create(:core_workflow,
@@ -48,7 +48,7 @@ RSpec.shared_examples 'ChecksCoreWorkflow' do
   end
 
   context 'when creation of closed tickets are only allowed by type add' do
-    subject(:ticket) { create(:ticket, group: agent_group, screen: 'create_middle', state: Ticket::State.find_by(name: 'open'), pending_time: Time.zone.now + 5.days) }
+    subject(:ticket) { create(:ticket, group: agent_group, screen: 'create_middle', state: Ticket::State.find_by(name: 'open'), pending_time: 5.days.from_now) }
 
     before do
       create(:core_workflow,

spec/models/core_workflow/attributes_spec.rb

@@ -3,7 +3,7 @@
 require 'rails_helper'
 
 RSpec.describe CoreWorkflow::Attributes, type: :model do
-  let!(:ticket) { create(:ticket, state: Ticket::State.find_by(name: 'pending reminder'), pending_time: Time.zone.now + 5.days) }
+  let!(:ticket) { create(:ticket, state: Ticket::State.find_by(name: 'pending reminder'), pending_time: 5.days.from_now) }
   let!(:base_payload) do
     {
       'event'      => 'core_workflow',

spec/models/core_workflow_spec.rb

@@ -4,7 +4,7 @@ require 'rails_helper'
 
 RSpec.describe CoreWorkflow, type: :model do
   let(:group) { create(:group) }
-  let!(:ticket) { create(:ticket, state: Ticket::State.find_by(name: 'pending reminder'), pending_time: Time.zone.now + 5.days, group: group) }
+  let!(:ticket) { create(:ticket, state: Ticket::State.find_by(name: 'pending reminder'), pending_time: 5.days.from_now, group: group) }
   let!(:base_payload) do
     {
       'event'      => 'core_workflow',

spec/requests/integration/monitoring_spec.rb

@@ -393,7 +393,7 @@ RSpec.describe 'Monitoring', type: :request do
 
       # health_check - scheduler may not run
       scheduler = Scheduler.where(active: true).last
-      scheduler.last_run = Time.zone.now - 20.minutes
+      scheduler.last_run = 20.minutes.ago
       scheduler.period = 600
       scheduler.save!
 
@@ -408,7 +408,7 @@ RSpec.describe 'Monitoring', type: :request do
 
       # health_check - scheduler may not run
       scheduler = Scheduler.where(active: true).last
-      scheduler.last_run = Time.zone.now - 1.day
+      scheduler.last_run = 1.day.ago
       scheduler.period = 600
       scheduler.save!
 

spec/requests/integration/user_device_spec.rb

@@ -138,7 +138,7 @@ RSpec.describe 'User Device', type: :request, sends_notification_emails: true do
       user_device_last = UserDevice.last
       expect(user_device_first.updated_at.to_s).to eq(user_device_last.updated_at.to_s)
 
-      ENV['USER_DEVICE_UPDATED_AT'] = (Time.zone.now - 4.hours).to_s
+      ENV['USER_DEVICE_UPDATED_AT'] = 4.hours.ago.to_s
       params = {}
       get '/api/v1/users', params: params, as: :json
       expect(response).to have_http_status(:ok)
@@ -393,7 +393,7 @@ RSpec.describe 'User Device', type: :request, sends_notification_emails: true do
       expect(user_device_first.id).to eq(user_device_last.id)
       expect(user_device_first.updated_at.to_s).to eq(user_device_last.updated_at.to_s)
 
-      user_device_last.updated_at = Time.zone.now - 4.hours
+      user_device_last.updated_at = 4.hours.ago
       user_device_last.save!
 
       params = {}
@@ -567,7 +567,7 @@ RSpec.describe 'User Device', type: :request, sends_notification_emails: true do
 
       expect(UserDevice.where(user_id: agent.id).count).to eq(0)
 
-      ENV['USER_DEVICE_UPDATED_AT'] = (Time.zone.now - 4.hours).to_s
+      ENV['USER_DEVICE_UPDATED_AT'] = 4.hours.ago.to_s
       params = {}
       get '/api/v1/users', params: params, as: :json
       expect(response).to have_http_status(:ok)

test/integration/slack_test.rb

@@ -126,7 +126,7 @@ class SlackTest < ActiveSupport::TestCase
     assert_equal(1, slack_check(channel, hash))
 
     ticket2.state = Ticket::State.find_by(name: 'pending reminder')
-    ticket2.pending_time = Time.zone.now - 2.days
+    ticket2.pending_time = 2.days.ago
     ticket2.save
 
     TransactionDispatcher.commit

test/unit/karma_test.rb

@@ -52,8 +52,8 @@ class KarmaTest < ActiveSupport::TestCase
       priority:      Ticket::Priority.lookup(name: '2 normal'),
       updated_by_id: agent1.id,
       created_by_id: agent1.id,
-      updated_at:    Time.zone.now - 10.hours,
+      updated_at:    10.hours.ago,
-      created_at:    Time.zone.now - 10.hours,
+      created_at:    10.hours.ago,
     )
     Ticket::Article.create!(
       ticket_id:     ticket1.id,
@@ -67,8 +67,8 @@ class KarmaTest < ActiveSupport::TestCase
       type:          Ticket::Article::Type.lookup(name: 'phone'),
       updated_by_id: agent1.id,
       created_by_id: agent1.id,
-      updated_at:    Time.zone.now - 10.hours,
+      updated_at:    10.hours.ago,
-      created_at:    Time.zone.now - 10.hours,
+      created_at:    10.hours.ago,
     )
     assert(ticket1)
 
@@ -90,8 +90,8 @@ class KarmaTest < ActiveSupport::TestCase
 
     ticket1.state = Ticket::State.lookup(name: 'pending reminder')
     ticket1.updated_by_id = agent1.id
-    ticket1.updated_at = Time.zone.now - 9.hours
+    ticket1.updated_at = 9.hours.ago
-    ticket1.created_at = Time.zone.now - 9.hours
+    ticket1.created_at = 9.hours.ago
     ticket1.save!
 
     # execute object transaction
@@ -112,8 +112,8 @@ class KarmaTest < ActiveSupport::TestCase
 
     ticket1.state = Ticket::State.lookup(name: 'pending close')
     ticket1.updated_by_id = agent1.id
-    ticket1.updated_at = Time.zone.now - 9.hours
+    ticket1.updated_at = 9.hours.ago
-    ticket1.created_at = Time.zone.now - 9.hours
+    ticket1.created_at = 9.hours.ago
     ticket1.save!
 
     # execute object transaction
@@ -126,8 +126,8 @@ class KarmaTest < ActiveSupport::TestCase
 
     ticket1.state = Ticket::State.lookup(name: 'closed')
     ticket1.updated_by_id = agent2.id
-    ticket1.updated_at = Time.zone.now - 9.hours
+    ticket1.updated_at = 9.hours.ago
-    ticket1.created_at = Time.zone.now - 9.hours
+    ticket1.created_at = 9.hours.ago
     ticket1.save!
 
     # execute object transaction
@@ -192,8 +192,8 @@ class KarmaTest < ActiveSupport::TestCase
       type:          Ticket::Article::Type.lookup(name: 'phone'),
       updated_by_id: customer1.id,
       created_by_id: customer1.id,
-      updated_at:    Time.zone.now - 8.hours,
+      updated_at:    8.hours.ago,
-      created_at:    Time.zone.now - 8.hours,
+      created_at:    8.hours.ago,
     )
 
     # execute object transaction
@@ -264,8 +264,8 @@ class KarmaTest < ActiveSupport::TestCase
       type:          Ticket::Article::Type.lookup(name: 'phone'),
       updated_by_id: customer1.id,
       created_by_id: customer1.id,
-      updated_at:    Time.zone.now - 7.hours,
+      updated_at:    7.hours.ago,
-      created_at:    Time.zone.now - 7.hours,
+      created_at:    7.hours.ago,
     )
 
     # execute object transaction
@@ -356,8 +356,8 @@ class KarmaTest < ActiveSupport::TestCase
       priority:      Ticket::Priority.lookup(name: '2 normal'),
       updated_by_id: agent1.id,
       created_by_id: agent1.id,
-      updated_at:    Time.zone.now - 10.hours,
+      updated_at:    10.hours.ago,
-      created_at:    Time.zone.now - 10.hours,
+      created_at:    10.hours.ago,
     )
     Ticket::Article.create!(
       ticket_id:     ticket2.id,
@@ -371,8 +371,8 @@ class KarmaTest < ActiveSupport::TestCase
       type:          Ticket::Article::Type.lookup(name: 'phone'),
       updated_by_id: agent1.id,
       created_by_id: agent1.id,
-      updated_at:    Time.zone.now - 2.hours,
+      updated_at:    2.hours.ago,
-      created_at:    Time.zone.now - 2.hours,
+      created_at:    2.hours.ago,
     )
     assert(ticket2)
 
@@ -385,7 +385,7 @@ class KarmaTest < ActiveSupport::TestCase
     assert_equal(0, Karma.score_by_user(customer1))
 
     ticket2.state = Ticket::State.lookup(name: 'pending reminder')
-    ticket2.pending_time = Time.zone.now - 1.day
+    ticket2.pending_time = 1.day.ago
     ticket2.save!
 
     Ticket.process_pending
@@ -395,7 +395,7 @@ class KarmaTest < ActiveSupport::TestCase
     assert_equal(0, Karma.score_by_user(customer1))
 
     ticket2.state = Ticket::State.lookup(name: 'pending reminder')
-    ticket2.pending_time = Time.zone.now - 3.days
+    ticket2.pending_time = 3.days.ago
     ticket2.save!
 
     Ticket.process_pending

test/unit/online_notifiaction_test.rb

@@ -582,8 +582,8 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       user_id:       @agent_user1.id,
       created_by_id: 1,
       updated_by_id: 1,
-      created_at:    Time.zone.now - 2.days,
+      created_at:    2.days.ago,
-      updated_at:    Time.zone.now - 2.days,
+      updated_at:    2.days.ago,
     )
     online_notification4 = OnlineNotification.add(
       type:          'create',
@@ -593,8 +593,8 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       user_id:       @agent_user1.id,
       created_by_id: @agent_user1.id,
       updated_by_id: @agent_user1.id,
-      created_at:    Time.zone.now - 2.days,
+      created_at:    2.days.ago,
-      updated_at:    Time.zone.now - 2.days,
+      updated_at:    2.days.ago,
     )
     online_notification5 = OnlineNotification.add(
       type:          'create',
@@ -604,8 +604,8 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       user_id:       @agent_user1.id,
       created_by_id: @agent_user2.id,
       updated_by_id: @agent_user2.id,
-      created_at:    Time.zone.now - 2.days,
+      created_at:    2.days.ago,
-      updated_at:    Time.zone.now - 2.days,
+      updated_at:    2.days.ago,
     )
     online_notification6 = OnlineNotification.add(
       type:          'create',
@@ -615,8 +615,8 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       user_id:       @agent_user1.id,
       created_by_id: @agent_user1.id,
       updated_by_id: @agent_user1.id,
-      created_at:    Time.zone.now - 5.minutes,
+      created_at:    5.minutes.ago,
-      updated_at:    Time.zone.now - 5.minutes,
+      updated_at:    5.minutes.ago,
     )
     online_notification7 = OnlineNotification.add(
       type:          'create',
@@ -626,8 +626,8 @@ class OnlineNotificationTest < ActiveSupport::TestCase
       user_id:       @agent_user1.id,
       created_by_id: @agent_user2.id,
       updated_by_id: @agent_user2.id,
-      created_at:    Time.zone.now - 5.minutes,
+      created_at:    5.minutes.ago,
-      updated_at:    Time.zone.now - 5.minutes,
+      updated_at:    5.minutes.ago,
     )
 
     OnlineNotification.cleanup

test/unit/ticket_overview_out_of_office_test.rb

@@ -169,8 +169,8 @@ class TicketOverviewOutOfOfficeTest < ActiveSupport::TestCase
     assert_equal(1, result.count)
     assert_equal('My Tickets', result[0].name)
     @agent1.out_of_office = true
-    @agent1.out_of_office_start_at = Time.zone.now - 2.days
+    @agent1.out_of_office_start_at = 2.days.ago
-    @agent1.out_of_office_end_at = Time.zone.now + 2.days
+    @agent1.out_of_office_end_at = 2.days.from_now
     @agent1.out_of_office_replacement_id = @agent2.id
     @agent1.save!
 
@@ -220,8 +220,8 @@ class TicketOverviewOutOfOfficeTest < ActiveSupport::TestCase
     assert(result[0][:tickets].blank?)
 
     @agent1.out_of_office = true
-    @agent1.out_of_office_start_at = Time.zone.now - 2.days
+    @agent1.out_of_office_start_at = 2.days.ago
-    @agent1.out_of_office_end_at = Time.zone.now + 2.days
+    @agent1.out_of_office_end_at = 2.days.from_now
     @agent1.out_of_office_replacement_id = @agent2.id
     @agent1.save!
 

test/unit/ticket_selector_test.rb

@@ -465,7 +465,7 @@ class TicketSelectorTest < ActiveSupport::TestCase
       },
       'ticket.updated_at' => {
         operator: 'before (absolute)',
-        value:    (Time.zone.now + 1.day).iso8601,
+        value:    1.day.from_now.iso8601,
       },
     }
     ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
@@ -487,7 +487,7 @@ class TicketSelectorTest < ActiveSupport::TestCase
       },
       'ticket.updated_at' => {
         operator: 'before (absolute)',
-        value:    (Time.zone.now - 1.day).iso8601,
+        value:    1.day.ago.iso8601,
       },
     }
     ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
@@ -509,7 +509,7 @@ class TicketSelectorTest < ActiveSupport::TestCase
       },
       'ticket.updated_at' => {
         operator: 'after (absolute)',
-        value:    (Time.zone.now + 1.day).iso8601,
+        value:    1.day.from_now.iso8601,
       },
     }
     ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
@@ -531,7 +531,7 @@ class TicketSelectorTest < ActiveSupport::TestCase
       },
       'ticket.updated_at' => {
         operator: 'after (absolute)',
-        value:    (Time.zone.now - 1.day).iso8601,
+        value:    1.day.ago.iso8601,
       },
     }
     ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)