Moved from class to module for sending emails.

app/models/channel/email_send.rb

@@ -2,8 +2,8 @@
 
 require 'net/imap'
 
-class Channel::EmailSend
+module Channel::EmailSend
-  def send(attr, notification = false)
+  def self.send(attr, notification = false)
     channel = Channel.where( :area => 'Email::Outbound', :active => true ).first
     begin
       c = eval 'Channel::' + channel[:adapter] + '.new'

app/models/observer/ticket/article/communicate_email/background_job.rb

@@ -6,12 +6,11 @@ class Observer::Ticket::Article::CommunicateEmail::BackgroundJob
     record = Ticket::Article.find( @article_id )
 
     # build subject
-    ticket = Ticket.lookup( :id => record.ticket_id )
+    ticket  = Ticket.lookup( :id => record.ticket_id )
     subject = ticket.subject_build( record.subject )
 
     # send email
-    a = Channel::EmailSend.new
+    message = Channel::EmailSend.send(
-    message = a.send(
       {
         :message_id   => record.message_id,
         :in_reply_to  => record.in_reply_to,
@@ -58,4 +57,4 @@ class Observer::Ticket::Article::CommunicateEmail::BackgroundJob
       )
     end
   end
-end
+end

app/models/observer/ticket/notification.rb

@@ -236,4 +236,4 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
     #    puts @a.inspect
     #    AuditTrail.new(record, "UPDATED")
   end
-end
+end

lib/notification_factory.rb

@@ -95,7 +95,8 @@ module NotificationFactory
   def self.send(data)
     sender = Setting.get('notification_sender')
     Rails.logger.info "NOTICE: SEND NOTIFICATION TO: #{data[:recipient][:email]} (from #{sender})"
-    Channel::EmailSend.new.send(
+
+    Channel::EmailSend.send(
       {
 #        :in_reply_to => self.in_reply_to,
         :from       => sender,