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Added report columns: Owner, Organization, Create Channel, Sender and Tags.

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This commit is contained in:
Thorsten Eckel 2017-06-07 10:34:38 +02:00
parent 08940fbb06
commit 6bf970b85d
1 changed files with 23 additions and 12 deletions
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35
app/controllers/reports_controller.rb
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@ -180,7 +180,7 @@ class ReportsController < ApplicationController
worksheet.set_column(4, 8, 20)
# Add and define a format
format = workbook.add_format # Add a format
format = workbook.add_format
format.set_bold
format.set_size(14)
format.set_color('black')
@ -189,22 +189,28 @@ class ReportsController < ApplicationController
# Write a formatted and unformatted string, row and column notation.
worksheet.write(0, 0, "Tickets: #{profile.name} (#{title})", format)
format_header = workbook.add_format # Add a format
format_header = workbook.add_format
format_header.set_italic
format_header.set_bg_color('gray')
format_header.set_color('white')
worksheet.write(2, 0, '#', format_header)
worksheet.write(2, 1, 'Title', format_header)
worksheet.write(2, 2, 'State', format_header)
worksheet.write(2, 3, 'Priority', format_header)
worksheet.write(2, 4, 'Group', format_header)
worksheet.write(2, 5, 'Customer', format_header)
worksheet.write(2, 6, 'Created at', format_header)
worksheet.write(2, 7, 'Updated at', format_header)
worksheet.write(2, 8, 'Closed at', format_header)
worksheet.write(2, 5, 'Owner', format_header)
worksheet.write(2, 6, 'Customer', format_header)
worksheet.write(2, 7, 'Organization', format_header)
worksheet.write(2, 8, 'Create Channel', format_header)
worksheet.write(2, 9, 'Sender', format_header)
worksheet.write(2, 10, 'Tags', format_header)
worksheet.write(2, 11, 'Created at', format_header)
worksheet.write(2, 12, 'Updated at', format_header)
worksheet.write(2, 13, 'Closed at', format_header)
row = 2
result[:ticket_ids].each { |ticket_id|
result[:ticket_ids].each do |ticket_id|
ticket = Ticket.lookup(id: ticket_id)
row += 1
worksheet.write(row, 0, ticket.number)
@ -212,11 +218,16 @@ class ReportsController < ApplicationController
worksheet.write(row, 2, ticket.state.name)
worksheet.write(row, 3, ticket.priority.name)
worksheet.write(row, 4, ticket.group.name)
worksheet.write(row, 5, ticket.customer.fullname)
worksheet.write(row, 6, ticket.created_at)
worksheet.write(row, 7, ticket.updated_at)
worksheet.write(row, 8, ticket.close_at)
}
worksheet.write(row, 5, ticket.owner.fullname)
worksheet.write(row, 6, ticket.customer.fullname)
worksheet.write(row, 7, ticket.try(:organization).try(:name))
worksheet.write(row, 8, ticket.create_article_type.name)
worksheet.write(row, 9, ticket.create_article_sender.name)
worksheet.write(row, 10, ticket.tag_list.join(','))
worksheet.write(row, 11, ticket.created_at)
worksheet.write(row, 12, ticket.updated_at)
worksheet.write(row, 13, ticket.close_at)
end
workbook.close