diff --git a/app/assets/javascripts/app/controllers/_profile/notification.coffee b/app/assets/javascripts/app/controllers/_profile/notification.coffee
index d63c79618..3d46d3098 100644
--- a/app/assets/javascripts/app/controllers/_profile/notification.coffee
+++ b/app/assets/javascripts/app/controllers/_profile/notification.coffee
@@ -80,16 +80,25 @@ class Index extends App.Controller
               params.notification_config[area[0]] = {}
             if !params.notification_config[area[0]][area[1]]
               params.notification_config[area[0]][area[1]] = {}
-            if value is 'online'
-              params.notification_config[area[0]][area[1]][area[2]] = {
-                email:  false
-                online: true
-              }
-            else
+            if value is 'email'
               params.notification_config[area[0]][area[1]][area[2]] = {
                 email:  true
                 online: true
               }
+
+    # validation
+    if !params['notification_config']['matrix']
+      @log('error', 'invalid notification_config, matrix is missing')
+      return
+
+    # check missing channels
+    for key, value of params['notification_config']['matrix']
+      if !value.channel
+        value.channel = {
+          email:  false
+          online: true
+        }
+
     if !params.notification_config.group_ids || _.isEmpty(params.notification_config.group_ids)
       params.notification_config.group_ids = ['-']
     @formDisable(e)
diff --git a/app/assets/javascripts/app/views/profile/notification.jst.eco b/app/assets/javascripts/app/views/profile/notification.jst.eco
index 9b50578a7..d666030d2 100644
--- a/app/assets/javascripts/app/views/profile/notification.jst.eco
+++ b/app/assets/javascripts/app/views/profile/notification.jst.eco
@@ -10,16 +10,16 @@
         <tr>
           <th>
           <th><%- @T('My Tickets') %>
-          <th><%- @T('Not Assigned') %>
-          <th><%- @T('All Tickets') %>
-          <th class="settings-list-separator"><%- @T('Email Notification') %>
+          <th><%- @T('Not Assigned') %> *
+          <th><%- @T('All Tickets') %> *
+          <th class="settings-list-separator"><%- @T('Notify also via Email') %>
       </thead>
       <tbody>
       <% if @config.matrix: %>
         <% for key, value of @config.matrix: %>
         <tr>
           <td>
-            <%= value.name %>
+            <%- @T(value.name) %>
           <td class="u-positionOrigin">
             <label class="checkbox-replacement checkbox-replacement--fullscreen">
               <input type="checkbox" name="matrix.<%= key %>.criteria.owned_by_me" value="true" <% if value.criteria.owned_by_me: %>checked<% end %>/>
@@ -40,7 +40,7 @@
             </label>
           <td class="u-positionOrigin settings-list-separator">
             <label class="checkbox-replacement checkbox-replacement--fullscreen">
-              <input type="checkbox" name="matrix.<%= key %>.channel" value="email" <% if value.channel.email: %>checked<% end %>/>
+              <input type="checkbox" name="matrix.<%= key %>.channel" value="email" <% if value.channel && value.channel.email: %>checked<% end %>/>
               <%- @Icon('checkbox', 'icon-unchecked') %>
               <%- @Icon('checkbox-checked', 'icon-checked') %>
             </label>
@@ -51,13 +51,13 @@
   </div>
 
   <% if @groups: %>
-  <h2><%- @T( 'Limit Groups' ) %></h2>
+  <h2>* <%- @T( 'Limit Groups' ) %></h2>
   <div class="settings-entry">
     <table class="settings-list">
       <thead>
         <tr>
           <th><%- @T('Group') %>
-          <th><%- @T('Not Assigned & All Tickets') %>
+          <th><%- @T('Not Assigned') %> & <%- @T('All Tickets') %>
       </thead>
       <tbody>
       <% for group in @groups: %>