diff --git a/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee b/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
index 3ad58c43b..41b280202 100644
--- a/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
+++ b/app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee
@@ -48,14 +48,14 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
     objects =
       Ticket:
         Customer:
-          create_bottom:
+          create_middle:
             shown: true
             required: false
           edit:
             shown: true
             required: false
         Agent:
-          create_bottom:
+          create_middle:
             shown: true
             required: false
           edit:
diff --git a/app/assets/javascripts/app/controllers/object_manager.coffee b/app/assets/javascripts/app/controllers/object_manager.coffee
index 09b7edd1a..5311380cf 100644
--- a/app/assets/javascripts/app/controllers/object_manager.coffee
+++ b/app/assets/javascripts/app/controllers/object_manager.coffee
@@ -83,7 +83,7 @@ class Items extends App.ControllerSubContent
 
   edit: (e) =>
     e.preventDefault()
-    id = $( e.target ).closest('tr').data('id')
+    id = $(e.target).closest('tr').data('id')
     new Edit(
       pageData:
         head:      @object
@@ -135,15 +135,21 @@ class New extends App.ControllerGenericNew
 
   onSubmit: (e) =>
     params = @formParam(e.target)
+
+    # show attributes for create_middle in two column style
+    if params.screens && params.screens.create_middle
+      for role, value of params.screens.create_middle
+        value.item_class = 'column'
+
     params.object = @pageData.head
-    object = new App[ @genericObject ]
+    object = new App[@genericObject]
     object.load(params)
 
     # validate
     errors = object.validate()
     if errors
       @log 'error', errors
-      @formValidate( form: e.target, errors: errors )
+      @formValidate(form: e.target, errors: errors)
       return false
 
     # disable form
@@ -154,7 +160,7 @@ class New extends App.ControllerGenericNew
     object.save(
       done: ->
         if ui.callback
-          item = App[ ui.genericObject ].fullLocal(@id)
+          item = App[ui.genericObject].fullLocal(@id)
           ui.callback(item)
         ui.close()
 
@@ -167,11 +173,11 @@ class New extends App.ControllerGenericNew
 class Edit extends App.ControllerGenericEdit
 
   content: =>
-    @item = App[ @genericObject ].find( @id )
+    @item = App[@genericObject].find(@id)
     @head = @pageData.head || @pageData.object
 
     # set disabled attributes
-    configure_attributes = clone(App[ @genericObject ].configure_attributes)
+    configure_attributes = clone(App[@genericObject].configure_attributes)
     for attribute in configure_attributes
       if attribute.name is 'name'
         attribute.disabled = true
@@ -189,6 +195,12 @@ class Edit extends App.ControllerGenericEdit
 
   onSubmit: (e) =>
     params = @formParam(e.target)
+
+    # show attributes for create_middle in two column style
+    if params.screens && params.screens.create_middle
+      for role, value of params.screens.create_middle
+        value.item_class = 'column'
+
     params.object = @pageData.head
     @item.load(params)
 
@@ -196,7 +208,7 @@ class Edit extends App.ControllerGenericEdit
     errors = @item.validate()
     if errors
       @log 'error', errors
-      @formValidate( form: e.target, errors: errors )
+      @formValidate(form: e.target, errors: errors)
       return false
 
     # disable form
@@ -207,7 +219,7 @@ class Edit extends App.ControllerGenericEdit
     @item.save(
       done: ->
         if ui.callback
-          item = App[ ui.genericObject ].fullLocal(@id)
+          item = App[ui.genericObject].fullLocal(@id)
           ui.callback(item)
         ui.close()
 
diff --git a/db/migrate/20170113000001_object_manager_attribute_create_middle.rb b/db/migrate/20170113000001_object_manager_attribute_create_middle.rb
new file mode 100644
index 000000000..027d180db
--- /dev/null
+++ b/db/migrate/20170113000001_object_manager_attribute_create_middle.rb
@@ -0,0 +1,21 @@
+class UpdateObjectManagerAttributeCreateMiddle < ActiveRecord::Migration
+  def up
+    # return if it's a new setup
+    return if !Setting.find_by(name: 'system_init_done')
+
+    ObjectManager::Attribute.all.each { |attribute|
+      next if attribute.name == 'tags'
+      next if !attribute.screens
+      next if !attribute.screens['create_bottom']
+      attribute.screens['create_middle'] = attribute.screens['create_bottom']
+      attribute.screens.delete('create_bottom')
+      attribute.save!
+    }
+
+    attribute = ObjectManager::Attribute.find_by(name: 'priority_id')
+    attribute.data_option['nulloption'] = false
+    attribute.save!
+
+    Cache.clear
+  end
+end
diff --git a/db/seeds.rb b/db/seeds.rb
index dd709e65c..9520d24fc 100644
--- a/db/seeds.rb
+++ b/db/seeds.rb
@@ -3710,7 +3710,7 @@ ObjectManager::Attribute.add(
   data_type: 'select',
   data_option: {
     relation: 'TicketPriority',
-    nulloption: true,
+    nulloption: false,
     multiple: false,
     null: false,
     default: 2,
@@ -3728,7 +3728,6 @@ ObjectManager::Attribute.add(
     edit: {
       Agent: {
         null: false,
-        nulloption: false,
       },
     },
   },
@@ -5296,7 +5295,7 @@ Trigger.create_or_update(
     'notification.email' => {
       'body' => '<div>Your request <b>(#{config.ticket_hook}#{ticket.number})</b> has been received and will be reviewed by our support staff.</div>
 <br/>
-<div>To provide additional information, please reply to this email or click on the following link:
+<div>To provide additional information, please reply to this email or click on the following link (for initial login, please request a new password):
 <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}">#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}</a>
 </div>
 <br/>