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If ticket is escalated, overwrite task state.

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This commit is contained in:
Martin Edenhofer 2015-09-29 15:14:15 +02:00
parent 63c187dd41
commit 713ebaa680
1 changed files with 4 additions and 0 deletions
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4
app/assets/javascripts/app/models/ticket.coffee
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@ -34,6 +34,10 @@ class App.Ticket extends App.Model
state = 'closed' state = 'closed'
if stateType.name is 'new' || stateType.name is 'open' if stateType.name is 'new' || stateType.name is 'open'
state = 'open' state = 'open'
# if ticket is escalated, overwrite state
if @escalation_time && new Date( Date.parse( @escalation_time ) ) < new Date
state = 'escalating'
else if stateType.name is 'pending reminder' || stateType.name is 'pending action' else if stateType.name is 'pending reminder' || stateType.name is 'pending action'
state = 'pending' state = 'pending'
state state