Fixed losing article text in tab close (was ignored on changes check).

app/assets/javascripts/app/controllers/ticket_zoom.coffee

@@ -126,10 +126,11 @@ class App.TicketZoom extends App.Controller
 
   changed: =>
     return false if !@ticket
-    formCurrent = @formParam( @el.find('.edit') )
+    currentParams = @formCurrent()
-    ticket      = App.Ticket.find(@ticket_id).attributes()
+    currentStore = @currentStore()
-    modelDiff   = App.Utils.formDiff(formCurrent, ticket)
+    modelDiff = @formDiff(currentParams, currentStore)
     return false if !modelDiff || _.isEmpty(modelDiff)
+    return false if _.isEmpty(modelDiff.ticket) && _.isEmpty(modelDiff.article)
     return true
 
   release: =>
@@ -412,7 +413,23 @@ class App.TicketZoom extends App.Controller
     if !@autosaveLast
       @autosaveLast = @taskGet()
     update = =>
-      #console.log('AR', @ticket_id, @ticket, @formParam( @el.find('.article-add') ) )
+      return if !@ticket
+      currentParams = @formCurrent()
+
+      # check changed between last autosave
+      sameAsLastSave = _.isEqual(currentParams, @autosaveLast)
+      return if sameAsLastSave
+      @autosaveLast = clone(currentParams)
+
+      # update changes in ui
+      currentStore = @currentStore()
+      modelDiff = @formDiff(currentParams, currentStore)
+      @markFormDiff(modelDiff)
+      @taskUpdateAll(modelDiff)
+
+    @interval(update, 2800, 'autosave')
+
+  currentStore: =>
     return if !@ticket
     currentStoreTicket = @ticket.attributes()
     delete currentStoreTicket.article
@@ -425,6 +442,9 @@ class App.TicketZoom extends App.Controller
         body:        ''
         internal:    ''
         in_reply_to: ''
+    currentStore
+
+  formCurrent: =>
     currentParams =
       ticket:  @formParam(@el.find('.edit'))
       article: @formParam(@el.find('.article-add'))
@@ -436,26 +456,18 @@ class App.TicketZoom extends App.Controller
     else
       delete currentParams.article.attachments
 
-      #console.log('lll', currentStore)
     # remove not needed attributes
     delete currentParams.article.form_id
+    currentParams
+
+  formDiff: (currentParams, currentStore) ->
 
     # get diff of model
     modelDiff =
       ticket:  App.Utils.formDiff(currentParams.ticket, currentStore.ticket)
       article: App.Utils.formDiff(currentParams.article, currentStore.article)
-      #console.log('modelDiff', modelDiff)
 
-      # get diff of last save
+    modelDiff
-      changedBetweenLastSave = _.isEqual(currentParams, @autosaveLast)
-      if !changedBetweenLastSave
-        #console.log('model DIFF ', modelDiff)
-
-        @autosaveLast = clone(currentParams)
-        @markFormDiff(modelDiff)
-
-        @taskUpdateAll(modelDiff)
-    @interval(update, 2800, 'autosave')
 
   markFormDiff: (diff = {}) =>
     ticketForm    = @$('.edit')

app/assets/javascripts/app/controllers/widget/online_notification.coffee

@@ -98,10 +98,10 @@ class App.OnlineNotificationWidget extends App.Controller
 
   counterUpdate: (count) =>
     if !count
-      @el.find('.js-counter').text('')
+      @$('.js-counter').text('')
       return
 
-    @el.find('.js-counter').text(count)
+    @$('.js-counter').text(count)
 
   markAllAsRead: =>
     @counterUpdate(0)

test/browser/agent_ticket_actions_level0_test.rb

@@ -53,7 +53,7 @@ class AgentTicketActionLevel0Test < TestCase
       css: '.active div[data-name=body]',
       value: 'some content' + random,
     )
-    tasks_close_all( discard_changes: true )
+    tasks_close_all()
 
     # test with two browser windows
     random = 'text_II_module_test_' + rand(99_999_999).to_s

test/browser/agent_ticket_actions_level3_test.rb

@@ -2,6 +2,57 @@
 require 'browser_test_helper'
 
 class AgentTicketActionsLevel3Test < TestCase
+  def test_check_changes
+    @browser = browser_instance
+    login(
+      username: 'agent1@example.com',
+      password: 'test',
+      url: browser_url,
+    )
+    tasks_close_all()
+
+    # confirm on create
+    ticket_create(
+      data: {
+        customer: 'nico',
+        group: 'Users',
+        title: 'some changes',
+        body: 'some body 123äöü - changes',
+      },
+      do_not_submit: true,
+    )
+    close_task(
+      data: {
+        title: 'some changes',
+      },
+      discard_changes: true,
+    )
+    sleep 1
+
+    # confirm on zoom
+    ticket1 = ticket_create(
+      data: {
+        customer: 'nico',
+        group: 'Users',
+        title: 'some changes',
+        body: 'some body 123äöü - changes',
+      },
+    )
+    ticket_update(
+      data: {
+        body: 'some note',
+      },
+      do_not_submit: true,
+    )
+    close_task(
+      data: {
+        title: 'some changes',
+      },
+      discard_changes: true,
+    )
+
+  end
+
   def test_work_with_two_browser_on_same_ticket_edit
 
     browser1 = browser_instance
@@ -52,6 +103,13 @@ class AgentTicketActionsLevel3Test < TestCase
       },
       do_not_submit: true,
     )
+    sleep 6
+    watch_for(
+      browser: browser1,
+      css: '.content.active .js-reset',
+      value: '(Discard your unsaved changes.|Verwerfen der)',
+      no_quote: true,
+    )
 
     # update ticket in instance 2
     ticket_update(
@@ -61,6 +119,13 @@ class AgentTicketActionsLevel3Test < TestCase
       },
       do_not_submit: true,
     )
+    sleep 6
+    watch_for(
+      browser: browser2,
+      css: '.content.active .js-reset',
+      value: '(Discard your unsaved changes.|Verwerfen der)',
+      no_quote: true,
+    )
 
     click(
       browser: browser2,

test/browser/agent_user_manage_test.rb

@@ -73,7 +73,7 @@ class AgentUserManageTest < TestCase
     sleep 4
 
     # call new ticket screen again
-    tasks_close_all( discard_changes: 1 )
+    tasks_close_all()
 
     click( css: 'a[href="#new"]' )
     click( css: 'a[href="#ticket/create"]' )

test/browser_test_helper.rb

@@ -933,7 +933,7 @@ class TestCase < Test::Unit::TestCase
 
 =end
 
-  def open_task(params = {}, _fallback = false)
+  def open_task(params = {})
     switch_window_focus(params)
     log('open_task', params)
 
@@ -949,6 +949,44 @@ class TestCase < Test::Unit::TestCase
     true
   end
 
+=begin
+
+  close_task(
+    browser: browser1,
+    data: {
+      title: 'some title',
+    },
+    discard_changes: true,
+  )
+
+=end
+
+  def close_task(params = {})
+    switch_window_focus(params)
+    log('close_task', params)
+
+    instance = params[:browser] || @browser
+    data     = params[:data]
+
+    element = instance.find_elements(partial_link_text: data[:title])[0]
+    if !element
+      screenshot(browser: instance, comment: 'close_task_failed')
+      fail "no task with title '#{data[:title]}' found"
+    end
+
+    instance.mouse.move_to(element)
+    sleep 0.1
+    instance.execute_script("$('.navigation .tasks .task:contains(\"#{data[:title]}\") .js-close').click()")
+
+    # accept task close warning
+    if params[:discard_changes]
+      sleep 1
+      instance.find_elements(css: '.modal button.js-submit')[0].click
+    end
+
+    true
+  end
+
 =begin
 
   file_upload(
@@ -1122,7 +1160,6 @@ wait untill text in selector disabppears
 
   tasks_close_all(
     browser: browser1,
-    discard_changes: true,
   )
 
 =end
@@ -1144,8 +1181,8 @@ wait untill text in selector disabppears
             click_element.click
 
             # accept task close warning
-            if params[:discard_changes]
+            if instance.find_elements(css: '.modal button.js-submit')[0]
-              sleep 1
+              sleep 0.5
               instance.find_elements(css: '.modal button.js-submit')[0].click
             end
           end