From 10dca434321d12a1f7951c8c791f4619c8eb4193 Mon Sep 17 00:00:00 2001 From: Martin Edenhofer Date: Fri, 14 Jul 2017 15:49:16 +0200 Subject: [PATCH 1/4] Moved to contenteditable for chat widget. --- public/assets/chat/chat.coffee | 8 +- public/assets/chat/chat.js | 134 +++++++++++++++--------------- public/assets/chat/chat.min.js | 4 +- public/assets/chat/views/chat.eco | 2 +- 4 files changed, 74 insertions(+), 74 deletions(-) diff --git a/public/assets/chat/chat.coffee b/public/assets/chat/chat.coffee index f9a7d216d..a31fbb58f 100644 --- a/public/assets/chat/chat.coffee +++ b/public/assets/chat/chat.coffee @@ -471,7 +471,7 @@ do($ = window.jQuery, window) -> from: if message.created_by_id then 'agent' else 'customer' if unfinishedMessage - @input.val unfinishedMessage + @input.html(unfinishedMessage) # show wait list if data.position @@ -489,7 +489,7 @@ do($ = window.jQuery, window) -> @el.find('.zammad-chat-message--unread') .removeClass 'zammad-chat-message--unread' - sessionStorage.setItem 'unfinished_message', @input.val() + sessionStorage.setItem 'unfinished_message', @input.html() @onTyping() @@ -520,7 +520,7 @@ do($ = window.jQuery, window) -> @sendMessage() sendMessage: -> - message = @input.val() + message = @input.html() return if !message @inactiveTimeout.start() @@ -543,7 +543,7 @@ do($ = window.jQuery, window) -> @lastAddedType = 'message--customer' @el.find('.zammad-chat-body').append messageElement - @input.val('') + @input.html('') @scrollToBottom() # send message event diff --git a/public/assets/chat/chat.js b/public/assets/chat/chat.js index 3bdb1803c..7cb133435 100644 --- a/public/assets/chat/chat.js +++ b/public/assets/chat/chat.js @@ -1,3 +1,64 @@ +if (!window.zammadChatTemplates) { + window.zammadChatTemplates = {}; +} +window.zammadChatTemplates["agent"] = function (__obj) { + if (!__obj) __obj = {}; + var __out = [], __capture = function(callback) { + var out = __out, result; + __out = []; + callback.call(this); + result = __out.join(''); + __out = out; + return __safe(result); + }, __sanitize = function(value) { + if (value && value.ecoSafe) { + return value; + } else if (typeof value !== 'undefined' && value != null) { + return __escape(value); + } else { + return ''; + } + }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; + __safe = __obj.safe = function(value) { + if (value && value.ecoSafe) { + return value; + } else { + if (!(typeof value !== 'undefined' && value != null)) value = ''; + var result = new String(value); + result.ecoSafe = true; + return result; + } + }; + if (!__escape) { + __escape = __obj.escape = function(value) { + return ('' + value) + .replace(/&/g, '&') + .replace(//g, '>') + .replace(/"/g, '"'); + }; + } + (function() { + (function() { + if (this.agent.avatar) { + __out.push('\n\n'); + } + + __out.push('\n\n '); + + __out.push(__sanitize(this.agent.name)); + + __out.push('\n'); + + }).call(this); + + }).call(__obj); + __obj.safe = __objSafe, __obj.escape = __escape; + return __out.join(''); +}; + var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; }, slice = [].slice, extend = function(child, parent) { for (var key in parent) { if (hasProp.call(parent, key)) child[key] = parent[key]; } function ctor() { this.constructor = child; } ctor.prototype = parent.prototype; child.prototype = new ctor(); child.__super__ = parent.prototype; return child; }, @@ -699,7 +760,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }); } if (unfinishedMessage) { - this.input.val(unfinishedMessage); + this.input.html(unfinishedMessage); } } if (data.position) { @@ -715,7 +776,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); ZammadChat.prototype.onInput = function() { this.el.find('.zammad-chat-message--unread').removeClass('zammad-chat-message--unread'); - sessionStorage.setItem('unfinished_message', this.input.val()); + sessionStorage.setItem('unfinished_message', this.input.html()); return this.onTyping(); }; @@ -749,7 +810,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); ZammadChat.prototype.sendMessage = function() { var message, messageElement; - message = this.input.val(); + message = this.input.html(); if (!message) { return; } @@ -769,7 +830,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); this.lastAddedType = 'message--customer'; this.el.find('.zammad-chat-body').append(messageElement); } - this.input.val(''); + this.input.html(''); this.scrollToBottom(); return this.send('chat_session_message', { content: message, @@ -1334,67 +1395,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return window.ZammadChat = ZammadChat; })(window.jQuery, window); -if (!window.zammadChatTemplates) { - window.zammadChatTemplates = {}; -} -window.zammadChatTemplates["agent"] = function (__obj) { - if (!__obj) __obj = {}; - var __out = [], __capture = function(callback) { - var out = __out, result; - __out = []; - callback.call(this); - result = __out.join(''); - __out = out; - return __safe(result); - }, __sanitize = function(value) { - if (value && value.ecoSafe) { - return value; - } else if (typeof value !== 'undefined' && value != null) { - return __escape(value); - } else { - return ''; - } - }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; - __safe = __obj.safe = function(value) { - if (value && value.ecoSafe) { - return value; - } else { - if (!(typeof value !== 'undefined' && value != null)) value = ''; - var result = new String(value); - result.ecoSafe = true; - return result; - } - }; - if (!__escape) { - __escape = __obj.escape = function(value) { - return ('' + value) - .replace(/&/g, '&') - .replace(//g, '>') - .replace(/"/g, '"'); - }; - } - (function() { - (function() { - if (this.agent.avatar) { - __out.push('\n\n'); - } - - __out.push('\n\n '); - - __out.push(__sanitize(this.agent.name)); - - __out.push('\n'); - - }).call(this); - - }).call(__obj); - __obj.safe = __objSafe, __obj.escape = __escape; - return __out.join(''); -}; - /*! * ---------------------------------------------------------------------------- * "THE BEER-WARE LICENSE" (Revision 42): @@ -1555,11 +1555,11 @@ window.zammadChatTemplates["chat"] = function (__obj) { __out.push(this.T(this.scrollHint)); - __out.push('\n \n
\n
\n \n \n
\n")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.customer_timeout=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n '),this.agent?(s.push("\n "),s.push(this.T("Since you didn't respond in the last %s minutes your conversation with %s got closed.",this.delay,this.agent)),s.push("\n ")):(s.push("\n "),s.push(this.T("Since you didn't respond in the last %s minutes your conversation got closed.",this.delay)),s.push("\n ")),s.push('\n
\n
"),s.push(this.T("Start new conversation")),s.push("
\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.loader=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('\n \n \n \n\n'),s.push(this.T("Connecting")),s.push("")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.message=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n "),s.push(this.message),s.push("\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.status=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n
\n '),s.push(this.status),s.push("\n
\n
")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.timestamp=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
'),s.push(n(this.label)),s.push(" "),s.push(n(this.time)),s.push("
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.typingIndicator=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n \n \n \n \n \n \n \n
')}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n \n \n \n \n \n '),s.push(this.T("All colleagues are busy.")),s.push("
\n "),s.push(this.T("You are on waiting list position %s.",this.position)),s.push("\n
")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting_list_timeout=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n '),s.push(this.T("We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!")),s.push('\n
\n
"),s.push(this.T("Start new conversation")),s.push("
\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")}; \ No newline at end of file +window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.agent=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){this.agent.avatar&&(s.push('\n\n')),s.push('\n\n '),s.push(n(this.agent.name)),s.push("\n")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")};var bind=function(t,e){return function(){return t.apply(e,arguments)}},slice=[].slice,extend=function(t,e){function s(){this.constructor=t}for(var n in e)hasProp.call(e,n)&&(t[n]=e[n]);return s.prototype=e.prototype,t.prototype=new s,t.__super__=e.prototype,t},hasProp={}.hasOwnProperty;!function(t,e){var s,n,i,o,a,r,h,l,d;return d=document.getElementsByTagName("script"),r=d[d.length-1],h=r.src.match(".*://([^:/]*).*")[1],l=r.src.match("(.*)://[^:/]*.*")[1],s=function(){function e(e){this.options=t.extend({},this.defaults,e),this.log=new i({debug:this.options.debug,logPrefix:this.options.logPrefix||this.logPrefix})}return e.prototype.defaults={debug:!1},e}(),i=function(){function e(e){this.log=bind(this.log,this),this.error=bind(this.error,this),this.notice=bind(this.notice,this),this.debug=bind(this.debug,this),this.options=t.extend({},this.defaults,e)}return e.prototype.defaults={debug:!1},e.prototype.debug=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.options.debug?this.log("debug",t):void 0},e.prototype.notice=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("notice",t)},e.prototype.error=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("error",t)},e.prototype.log=function(e,s){var n,i,o,a;if(s.unshift("||"),s.unshift(e),s.unshift(this.options.logPrefix),console.log.apply(console,s),this.options.debug){for(a="",n=0,o=s.length;o>n;n++)i=s[n],a+=" ",a+="object"==typeof i?JSON.stringify(i):i&&i.toString?i.toString():i;return t(".js-chatLogDisplay").prepend("
"+a+"
")}},e}(),o=function(t){function e(t){this.stop=bind(this.stop,this),this.start=bind(this.start,this),e.__super__.constructor.call(this,t)}return extend(e,t),e.prototype.timeoutStartedAt=null,e.prototype.logPrefix="timeout",e.prototype.defaults={debug:!1,timeout:4,timeoutIntervallCheck:.5},e.prototype.start=function(){var t,e;return this.stop(),e=new Date,t=function(t){return function(){var s;return s=new Date-new Date(e.getTime()+1e3*t.options.timeout*60),t.log.debug("Timeout check for "+t.options.timeout+" minutes (left "+s/1e3+" sec.)"),0>s?void 0:(t.stop(),t.options.callback())}}(this),this.log.debug("Start timeout in "+this.options.timeout+" minutes"),this.intervallId=setInterval(t,1e3*this.options.timeoutIntervallCheck*60)},e.prototype.stop=function(){return this.intervallId?(this.log.debug("Stop timeout of "+this.options.timeout+" minutes"),clearInterval(this.intervallId)):void 0},e}(s),n=function(t){function s(t){this.ping=bind(this.ping,this),this.send=bind(this.send,this),this.reconnect=bind(this.reconnect,this),this.close=bind(this.close,this),this.connect=bind(this.connect,this),this.set=bind(this.set,this),s.__super__.constructor.call(this,t)}return extend(s,t),s.prototype.logPrefix="io",s.prototype.set=function(t){var e,s,n;s=[];for(e in t)n=t[e],s.push(this.options[e]=n);return s},s.prototype.connect=function(){return this.log.debug("Connecting to "+this.options.host),this.ws=new e.WebSocket(""+this.options.host),this.ws.onopen=function(t){return function(e){return t.log.debug("onOpen",e),t.options.onOpen(e),t.ping()}}(this),this.ws.onmessage=function(t){return function(e){var s,n,i,o;for(o=JSON.parse(e.data),t.log.debug("onMessage",e.data),s=0,n=o.length;n>s;s++)i=o[s],"pong"===i.event&&t.ping();return t.options.onMessage?t.options.onMessage(o):void 0}}(this),this.ws.onclose=function(t){return function(e){if(t.log.debug("close websocket connection",e),t.pingDelayId&&clearTimeout(t.pingDelayId),t.manualClose){if(t.log.debug("manual close, onClose callback"),t.manualClose=!1,t.options.onClose)return t.options.onClose(e)}else if(t.log.debug("error close, onError callback"),t.options.onError)return t.options.onError("Connection lost...")}}(this),this.ws.onerror=function(t){return function(e){return t.log.debug("onError",e),t.options.onError?t.options.onError(e):void 0}}(this)},s.prototype.close=function(){return this.log.debug("close websocket manually"),this.manualClose=!0,this.ws.close()},s.prototype.reconnect=function(){return this.log.debug("reconnect"),this.close(),this.connect()},s.prototype.send=function(t,e){var s;return null==e&&(e={}),this.log.debug("send",t,e),s=JSON.stringify({event:t,data:e}),this.ws.send(s)},s.prototype.ping=function(){var t;return t=function(t){return function(){return t.send("ping")}}(this),this.pingDelayId=setTimeout(t,29e3)},s}(s),a=function(s){function i(s){return this.startTimeoutObservers=bind(this.startTimeoutObservers,this),this.onCssLoaded=bind(this.onCssLoaded,this),this.setAgentOnlineState=bind(this.setAgentOnlineState,this),this.onConnectionEstablished=bind(this.onConnectionEstablished,this),this.setSessionId=bind(this.setSessionId,this),this.onConnectionReestablished=bind(this.onConnectionReestablished,this),this.reconnect=bind(this.reconnect,this),this.destroy=bind(this.destroy,this),this.onScrollHintClick=bind(this.onScrollHintClick,this),this.detectScrolledtoBottom=bind(this.detectScrolledtoBottom,this),this.onLeaveTemporary=bind(this.onLeaveTemporary,this),this.onAgentTypingEnd=bind(this.onAgentTypingEnd,this),this.onAgentTypingStart=bind(this.onAgentTypingStart,this),this.onQueue=bind(this.onQueue,this),this.onQueueScreen=bind(this.onQueueScreen,this),this.onWebSocketClose=bind(this.onWebSocketClose,this),this.onCloseAnimationEnd=bind(this.onCloseAnimationEnd,this),this.close=bind(this.close,this),this.toggle=bind(this.toggle,this),this.sessionClose=bind(this.sessionClose,this),this.onOpenAnimationEnd=bind(this.onOpenAnimationEnd,this),this.open=bind(this.open,this),this.renderMessage=bind(this.renderMessage,this),this.receiveMessage=bind(this.receiveMessage,this),this.onSubmit=bind(this.onSubmit,this),this.onFocus=bind(this.onFocus,this),this.onInput=bind(this.onInput,this),this.onReopenSession=bind(this.onReopenSession,this),this.onError=bind(this.onError,this),this.onWebSocketMessage=bind(this.onWebSocketMessage,this),this.send=bind(this.send,this),this.checkForEnter=bind(this.checkForEnter,this),this.render=bind(this.render,this),this.view=bind(this.view,this),this.T=bind(this.T,this),this.options=t.extend({},this.defaults,s),i.__super__.constructor.call(this,this.options),this.isFullscreen=e.matchMedia&&e.matchMedia("(max-width: 768px)").matches,this.scrollRoot=t(this.getScrollRoot()),t?e.WebSocket&&sessionStorage?this.options.chatId?(this.options.lang||(this.options.lang=t("html").attr("lang")),this.options.lang&&(this.translations[this.options.lang]||(this.log.debug("lang: No "+this.options.lang+" found, try first two letters"),this.options.lang=this.options.lang.replace(/-.+?$/,"")),this.log.debug("lang: "+this.options.lang)),this.options.host||this.detectHost(),this.loadCss(),this.io=new n(this.options),this.io.set({onOpen:this.render,onClose:this.onWebSocketClose,onMessage:this.onWebSocketMessage,onError:this.onError}),void this.io.connect()):(this.state="unsupported",void this.log.error("Chat: need chatId as option!")):(this.state="unsupported",void this.log.notice("Chat: Browser not supported!")):(this.state="unsupported",void this.log.notice("Chat: no jquery found!"))}return extend(i,s),i.prototype.defaults={chatId:void 0,show:!0,target:t("body"),host:"",debug:!1,flat:!1,lang:void 0,cssAutoload:!0,cssUrl:void 0,fontSize:void 0,buttonClass:"open-zammad-chat",inactiveClass:"is-inactive",title:"Chat with us!",scrollHint:"Scrolle nach unten um neue Nachrichten zu sehen",idleTimeout:6,idleTimeoutIntervallCheck:.5,inactiveTimeout:8,inactiveTimeoutIntervallCheck:.5,waitingListTimeout:4,waitingListTimeoutIntervallCheck:.5},i.prototype.logPrefix="chat",i.prototype._messageCount=0,i.prototype.isOpen=!1,i.prototype.blinkOnlineInterval=null,i.prototype.stopBlinOnlineStateTimeout=null,i.prototype.showTimeEveryXMinutes=2,i.prototype.lastTimestamp=null,i.prototype.lastAddedType=null,i.prototype.inputTimeout=null,i.prototype.isTyping=!1,i.prototype.state="offline",i.prototype.initialQueueDelay=1e4,i.prototype.translations={de:{"Chat with us!":"Chatte mit uns!","Scroll down to see new messages":"Scrolle nach unten um neue Nachrichten zu sehen",Online:"Online",Online:"Online",Offline:"Offline",Connecting:"Verbinden","Connection re-established":"Verbindung wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleagues are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Es tut uns leid, es dauert länger als erwartet, um einen freien Platz zu erhalten. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal oder schicken Sie uns eine E-Mail. Vielen Dank!"},fr:{"Chat with us!":"Chattez avec nous!","Scroll down to see new messages":"Faites défiler pour lire les nouveaux messages",Online:"En-ligne",Online:"En-ligne",Offline:"Hors-ligne",Connecting:"Connexion en cours","Connection re-established":"Connexion rétablie",Today:"Aujourdhui",Send:"Envoyer","Compose your message...":"Composez votre message...","All colleagues are busy.":"Tous les collègues sont actuellement occupés.","You are on waiting list position %s.":"Vous êtes actuellement en %s position dans la file d'attente.","Start new conversation":"Démarrer une nouvelle conversation","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation avec %s va être fermée.","Since you didn't respond in the last %s minutes your conversation got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!"},"zh-cn":{"Chat with us!":"发起即时对话!","Scroll down to see new messages":"向下滚动以查看新消息",Online:"在线",Online:"在线",Offline:"离线",Connecting:"连接中","Connection re-established":"正在重新建立连接",Today:"今天",Send:"发送","Compose your message...":"正在输入信息...","All colleagues are busy.":"所有工作人员都在忙碌中.","You are on waiting list position %s.":"您目前的等候位置是第 %s 位.","Start new conversation":"开始新的会话","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由于您超过 %s 分钟没有回复, 您与 %s 的会话已被关闭.","Since you didn't respond in the last %s minutes your conversation got closed.":"由于您超过 %s 分钟没有任何回复, 该对话已被关闭.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 目前需要等候更长的时间才能接入对话, 请稍后重试或向我们发送电子邮件. 谢谢!"},"zh-tw":{"Chat with us!":"開始即時對话!","Scroll down to see new messages":"向下滑動以查看新訊息",Online:"線上",Online:"線上",Offline:"离线",Connecting:"連線中","Connection re-established":"正在重新建立連線中",Today:"今天",Send:"發送","Compose your message...":"正在輸入訊息...","All colleagues are busy.":"所有服務人員都在忙碌中.","You are on waiting list position %s.":"你目前的等候位置是第 %s 順位.","Start new conversation":"開始新的對話","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由於你超過 %s 分鐘沒有回應, 你與 %s 的對話已被關閉.","Since you didn't respond in the last %s minutes your conversation got closed.":"由於你超過 %s 分鐘沒有任何回應, 該對話已被關閉.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 當前需要等候更長的時間方可排入對話程序, 請稍後重試或向我們寄送電子郵件. 謝謝!"}},i.prototype.sessionId=void 0,i.prototype.scrolledToBottom=!0,i.prototype.scrollSnapTolerance=10,i.prototype.T=function(){var t,e,s,n,i,o;if(i=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[i]||this.log.notice("Translation needed for '"+i+"'"),i=o[i]||i):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,n=s.length;n>t;t++)e=s[t],i=i.replace(/%s/,e);return i},i.prototype.view=function(t){return function(s){return function(n){return n||(n={}),n.T=s.T,n.background=s.options.background,n.flat=s.options.flat,n.fontSize=s.options.fontSize,e.zammadChatTemplates[t](n)}}(this)},i.prototype.getScrollRoot=function(){var t,e,s;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,s=e.scrollTop,e.scrollTop=s+1,t=e.scrollTop,e.scrollTop=s,t>s?e:document.body)},i.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId,url:e.location.href})},i.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title,scrollHint:this.options.scrollHint})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.el.find(".zammad-chat-body").on("scroll",this.detectScrolledtoBottom),this.el.find(".zammad-scroll-hint").click(this.onScrollHintClick),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void(t.sessionId&&t.send("chat_session_notice",{session_id:t.sessionId,message:e.location.href})):t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},i.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},i.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},i.prototype.onWebSocketMessage=function(t){var e,s,n;for(e=0,s=t.length;s>e;e++)switch(n=t[e],this.log.debug("ws:onmessage",n),n.event){case"chat_error":this.log.notice(n.data),n.data&&"chat_disabled"===n.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(n.data.self_written)return;this.receiveMessage(n.data);break;case"chat_session_typing":if(n.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(n.data);break;case"chat_session_queue":this.onQueueScreen(n.data);break;case"chat_session_closed":this.onSessionClosed(n.data);break;case"chat_session_left":this.onSessionClosed(n.data);break;case"chat_status_customer":switch(n.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+n.data.queue);break;case"reconnect":this.onReopenSession(n.data)}}},i.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},i.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},i.prototype.onReopenSession=function(t){var e,s,n,i,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),i=t.session,e=0,s=i.length;s>e;e++)n=i[e],this.renderMessage({message:n.content,id:n.id,from:n.created_by_id?"agent":"customer"});o&&this.input.html(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},i.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.html()),this.onTyping()},i.prototype.onFocus=function(){var s;return t(e).scrollTop(10),s=t(e).scrollTop()>0,t(e).scrollTop(0),s?this.log.notice("virtual keyboard shown"):void 0},i.prototype.onFocusOut=function(){},i.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},i.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},i.prototype.sendMessage=function(){var t,e;return(t=this.input.html())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").get(0)?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.html(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},i.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"}),this.scrollToBottom({showHint:!0})},i.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" 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this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},i.prototype.toggle=function(t){return this.isOpen?this.close(t):this.open(t)},i.prototype.close=function(t){var e;return this.isOpen?(this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId?(this.log.debug("close widget"),t&&t.stopPropagation(),this.sessionClose(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd)):void this.log.debug("can't close widget without sessionId")):void this.log.debug("can't close widget, it's not open")},i.prototype.onCloseAnimationEnd=function(){return 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0},i.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},i.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},i.prototype.maybeAddTimestamp=function(){var t,e,s;return s=Date.now(),!this.lastTimestamp||s-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=s):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=s,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},i.prototype.updateLastTimestamp=function(t,e){return this.el?this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e})):void 0},i.prototype.addStatus=function(t){return this.el?(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()):void 0},i.prototype.detectScrolledtoBottom=function(){var t;return t=this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-chat-body").outerHeight(),this.scrolledToBottom=Math.abs(t-this.el.find(".zammad-chat-body").prop("scrollHeight"))<=this.scrollSnapTolerance,this.scrolledToBottom?this.el.find(".zammad-scroll-hint").addClass("is-hidden"):void 0},i.prototype.showScrollHint=function(){return this.el.find(".zammad-scroll-hint").removeClass("is-hidden"),this.el.find(".zammad-chat-body").scrollTop(this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-scroll-hint").outerHeight())},i.prototype.onScrollHintClick=function(){return this.el.find(".zammad-chat-body").animate({scrollTop:this.el.find(".zammad-chat-body").prop("scrollHeight")},300)},i.prototype.scrollToBottom=function(e){var s;return s=(null!=e?e:{showHint:!1}).showHint,this.scrolledToBottom?this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight")):s?this.showScrollHint():void 0},i.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy widget",t),this.setAgentOnlineState("offline"),t.remove&&this.el&&this.el.remove(),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},i.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},i.prototype.onConnectionReestablished=function(){return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established"))},i.prototype.onSessionClosed=function(t){return this.addStatus(this.T("Chat closed by 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location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showWaitingListTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("waiting_list_timeout")({delay:this.options.watingListTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showLoader=function(){return this.el.find(".zammad-chat-modal").html(this.view("loader")())},i.prototype.setAgentOnlineState=function(t){var e;return this.state=t,this.el?(e=t.charAt(0).toUpperCase()+t.slice(1),this.el.find(".zammad-chat-agent-status").attr("data-status",t).text(this.T(e))):void 0},i.prototype.detectHost=function(){var t;return t="ws://","https"===l&&(t="wss://"),this.options.host=""+t+h+"/ws"},i.prototype.loadCss=function(){var t,e,s;if(this.options.cssAutoload)return s=this.options.cssUrl,s||(s=this.options.host.replace(/^wss/i,"https").replace(/^ws/i,"http").replace(/\/ws/i,""),s+="/assets/chat/chat.css"),this.log.debug("load css from '"+s+"'"),e="@import url('"+s+"');",t=document.createElement("link"),t.onload=this.onCssLoaded,t.rel="stylesheet",t.href="data:text/css,"+escape(e),document.getElementsByTagName("head")[0].appendChild(t)},i.prototype.onCssLoaded=function(){return this.socketReady?this.onReady():this.cssLoaded=!0},i.prototype.startTimeoutObservers=function(){return this.idleTimeout=new o({logPrefix:"idleTimeout",debug:this.options.debug,timeout:this.options.idleTimeout,timeoutIntervallCheck:this.options.idleTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Idle timeout reached, hide widget",new Date),t.destroy({remove:!0})}}(this)}),this.inactiveTimeout=new 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\n
"),s.push(this.T("Start new conversation")),s.push("
\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.loader=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('\n \n \n \n\n'),s.push(this.T("Connecting")),s.push("")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.message=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
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\n
\n '),s.push(this.status),s.push("\n
\n
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'),s.push(n(this.label)),s.push(" "),s.push(n(this.time)),s.push("
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.typingIndicator=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n \n \n \n \n \n \n \n
')}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n \n \n \n \n \n '),s.push(this.T("All colleagues are busy.")),s.push("
\n "),s.push(this.T("You are on waiting list position %s.",this.position)),s.push("\n
")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting_list_timeout=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n '),s.push(this.T("We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!")),s.push('\n
\n
"),s.push(this.T("Start new conversation")),s.push("
\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")}; \ No newline at end of file diff --git a/public/assets/chat/views/chat.eco b/public/assets/chat/views/chat.eco index 6d73cc626..2860d193e 100644 --- a/public/assets/chat/views/chat.eco +++ b/public/assets/chat/views/chat.eco @@ -21,7 +21,7 @@
- +
\ No newline at end of file From f5e0d576f3ba217801e31fbb24db562b107f6dc0 Mon Sep 17 00:00:00 2001 From: Felix Niklas Date: Fri, 14 Jul 2017 16:04:20 +0200 Subject: [PATCH 2/4] Chat: remove autogrow, style contenteditable div --- public/assets/chat/chat.coffee | 5 - public/assets/chat/chat.css | 20 ++- public/assets/chat/chat.js | 206 +++++++------------------- public/assets/chat/chat.min.js | 4 +- public/assets/chat/chat.scss | 14 +- public/assets/chat/gulpfile.js | 4 +- public/assets/chat/jquery.autoGrow.js | 92 ------------ 7 files changed, 72 insertions(+), 273 deletions(-) delete mode 100644 public/assets/chat/jquery.autoGrow.js diff --git a/public/assets/chat/chat.coffee b/public/assets/chat/chat.coffee index a31fbb58f..e70625be1 100644 --- a/public/assets/chat/chat.coffee +++ b/public/assets/chat/chat.coffee @@ -585,11 +585,6 @@ do($ = window.jQuery, window) -> @el.addClass('zammad-chat-is-open') - if !@inputInitialized - @inputInitialized = true - @input.autoGrow - extraLine: false - remainerHeight = @el.height() - @el.find('.zammad-chat-header').outerHeight() @el.css 'bottom', -remainerHeight diff --git a/public/assets/chat/chat.css b/public/assets/chat/chat.css index 451ca8b09..255fa5b7a 100644 --- a/public/assets/chat/chat.css +++ b/public/assets/chat/chat.css @@ -320,9 +320,9 @@ .zammad-chat-controls { overflow: hidden; display: none; - -webkit-align-items: flex-start; - -ms-flex-align: start; - align-items: flex-start; + -webkit-align-items: flex-end; + -ms-flex-align: end; + align-items: flex-end; border-top: 1px solid #ededed; padding: 0; margin: 0; @@ -340,25 +340,23 @@ margin: 0; padding: 1em 2em; float: left; - width: auto; - height: auto; max-height: 6em; - min-height: 1.4em !important; + min-height: 1.4em; font-family: inherit; line-height: 1.4em; font-size: inherit; -webkit-appearance: none; -moz-appearance: none; appearance: none; - border: none !important; + border: none; background: none; - box-shadow: none !important; + box-shadow: none; box-sizing: content-box; outline: none; - resize: none; -webkit-flex: 1; -ms-flex: 1; - flex: 1; } + flex: 1; + overflow: auto; } .zammad-chat-input::-webkit-input-placeholder { color: #d9d9d9; } @@ -373,7 +371,7 @@ background: #379ad7; color: white; padding: 0.5em 1.2em; - margin: 0.5em 1em 0.5em; + margin: 0.63em 1em; cursor: pointer; border: none; border-radius: 1.5em; diff --git a/public/assets/chat/chat.js b/public/assets/chat/chat.js index 7cb133435..aa9f016fe 100644 --- a/public/assets/chat/chat.js +++ b/public/assets/chat/chat.js @@ -1,64 +1,3 @@ -if (!window.zammadChatTemplates) { - window.zammadChatTemplates = {}; -} -window.zammadChatTemplates["agent"] = function (__obj) { - if (!__obj) __obj = {}; - var __out = [], __capture = function(callback) { - var out = __out, result; - __out = []; - callback.call(this); - result = __out.join(''); - __out = out; - return __safe(result); - }, __sanitize = function(value) { - if (value && value.ecoSafe) { - return value; - } else if (typeof value !== 'undefined' && value != null) { - return __escape(value); - } else { - return ''; - } - }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; - __safe = __obj.safe = function(value) { - if (value && value.ecoSafe) { - return value; - } else { - if (!(typeof value !== 'undefined' && value != null)) value = ''; - var result = new String(value); - result.ecoSafe = true; - return result; - } - }; - if (!__escape) { - __escape = __obj.escape = function(value) { - return ('' + value) - .replace(/&/g, '&') - .replace(//g, '>') - .replace(/"/g, '"'); - }; - } - (function() { - (function() { - if (this.agent.avatar) { - __out.push('\n\n'); - } - - __out.push('\n\n '); - - __out.push(__sanitize(this.agent.name)); - - __out.push('\n'); - - }).call(this); - - }).call(__obj); - __obj.safe = __objSafe, __obj.escape = __escape; - return __out.join(''); -}; - var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; }, slice = [].slice, extend = function(child, parent) { for (var key in parent) { if (hasProp.call(parent, key)) child[key] = parent[key]; } function ctor() { this.constructor = child; } ctor.prototype = parent.prototype; child.prototype = new ctor(); child.__super__ = parent.prototype; return child; }, @@ -871,12 +810,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); this.showLoader(); } this.el.addClass('zammad-chat-is-open'); - if (!this.inputInitialized) { - this.inputInitialized = true; - this.input.autoGrow({ - extraLine: false - }); - } remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight(); this.el.css('bottom', -remainerHeight); if (!this.sessionId) { @@ -1395,98 +1328,67 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return window.ZammadChat = ZammadChat; })(window.jQuery, window); -/*! - * ---------------------------------------------------------------------------- - * "THE BEER-WARE LICENSE" (Revision 42): - * wrote this file. As long as you retain this notice you - * can do whatever you want with this stuff. If we meet some day, and you think - * this stuff is worth it, you can buy me a beer in return. Jevin O. Sewaruth - * ---------------------------------------------------------------------------- - * - * Autogrow Textarea Plugin Version v3.0 - * http://www.technoreply.com/autogrow-textarea-plugin-3-0 - * - * THIS PLUGIN IS DELIVERD ON A PAY WHAT YOU WHANT BASIS. IF THE PLUGIN WAS USEFUL TO YOU, PLEASE CONSIDER BUYING THE PLUGIN HERE : - * https://sites.fastspring.com/technoreply/instant/autogrowtextareaplugin - * - * Date: October 15, 2012 - * - * Zammad modification: - * - remove overflow:hidden when maximum height is reached - * - mirror box-sizing - * - */ - -jQuery.fn.autoGrow = function(options) { - return this.each(function() { - var settings = jQuery.extend({ - extraLine: true, - }, options); - - var createMirror = function(textarea) { - jQuery(textarea).after('
'); - return jQuery(textarea).next('.autogrow-textarea-mirror')[0]; +if (!window.zammadChatTemplates) { + window.zammadChatTemplates = {}; +} +window.zammadChatTemplates["agent"] = function (__obj) { + if (!__obj) __obj = {}; + var __out = [], __capture = function(callback) { + var out = __out, result; + __out = []; + callback.call(this); + result = __out.join(''); + __out = out; + return __safe(result); + }, __sanitize = function(value) { + if (value && value.ecoSafe) { + return value; + } else if (typeof value !== 'undefined' && value != null) { + return __escape(value); + } else { + return ''; } - - var sendContentToMirror = function (textarea) { - mirror.innerHTML = String(textarea.value) + }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; + __safe = __obj.safe = function(value) { + if (value && value.ecoSafe) { + return value; + } else { + if (!(typeof value !== 'undefined' && value != null)) value = ''; + var result = new String(value); + result.ecoSafe = true; + return result; + } + }; + if (!__escape) { + __escape = __obj.escape = function(value) { + return ('' + value) .replace(/&/g, '&') - .replace(/"/g, '"') - .replace(/'/g, ''') .replace(//g, '>') - .replace(/ /g, ' ') - .replace(/\n/g, '
') + - (settings.extraLine? '.
.' : '') - ; - - if (jQuery(textarea).height() != jQuery(mirror).height()) { - jQuery(textarea).height(jQuery(mirror).height()); - - var overflow = jQuery(mirror).height() > maxHeight ? '' : 'hidden'; - jQuery(textarea).css('overflow', overflow); + .replace(/"/g, '"'); + }; + } + (function() { + (function() { + if (this.agent.avatar) { + __out.push('\n\n'); } - } - - var growTextarea = function () { - sendContentToMirror(this); - } - - // Create a mirror - var mirror = createMirror(this); - - // Store max-height - var maxHeight = parseInt(jQuery(this).css('max-height'), 10); - // Style the mirror - mirror.style.display = 'none'; - mirror.style.wordWrap = 'break-word'; - mirror.style.whiteSpace = 'normal'; - mirror.style.padding = jQuery(this).css('paddingTop') + ' ' + - jQuery(this).css('paddingRight') + ' ' + - jQuery(this).css('paddingBottom') + ' ' + - jQuery(this).css('paddingLeft'); - - mirror.style.width = jQuery(this).css('width'); - mirror.style.fontFamily = jQuery(this).css('font-family'); - mirror.style.fontSize = jQuery(this).css('font-size'); - mirror.style.lineHeight = jQuery(this).css('line-height'); - mirror.style.letterSpacing = jQuery(this).css('letter-spacing'); - mirror.style.boxSizing = jQuery(this).css('boxSizing'); - - // Style the textarea - this.style.overflow = "hidden"; - this.style.minHeight = this.rows+"em"; - - // Bind the textarea's event - this.onkeyup = growTextarea; - this.onfocus = growTextarea; - - // Fire the event for text already present - sendContentToMirror(this); - - }); + __out.push('\n\n '); + + __out.push(__sanitize(this.agent.name)); + + __out.push('\n'); + + }).call(this); + + }).call(__obj); + __obj.safe = __objSafe, __obj.escape = __escape; + return __out.join(''); }; + if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } diff --git a/public/assets/chat/chat.min.js b/public/assets/chat/chat.min.js index cd6e179f8..fed77d7b7 100644 --- a/public/assets/chat/chat.min.js +++ b/public/assets/chat/chat.min.js @@ -1,2 +1,2 @@ -window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.agent=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){this.agent.avatar&&(s.push('\n\n')),s.push('\n\n '),s.push(n(this.agent.name)),s.push("\n")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")};var bind=function(t,e){return function(){return t.apply(e,arguments)}},slice=[].slice,extend=function(t,e){function s(){this.constructor=t}for(var n in e)hasProp.call(e,n)&&(t[n]=e[n]);return s.prototype=e.prototype,t.prototype=new s,t.__super__=e.prototype,t},hasProp={}.hasOwnProperty;!function(t,e){var s,n,i,o,a,r,h,l,d;return d=document.getElementsByTagName("script"),r=d[d.length-1],h=r.src.match(".*://([^:/]*).*")[1],l=r.src.match("(.*)://[^:/]*.*")[1],s=function(){function e(e){this.options=t.extend({},this.defaults,e),this.log=new i({debug:this.options.debug,logPrefix:this.options.logPrefix||this.logPrefix})}return e.prototype.defaults={debug:!1},e}(),i=function(){function e(e){this.log=bind(this.log,this),this.error=bind(this.error,this),this.notice=bind(this.notice,this),this.debug=bind(this.debug,this),this.options=t.extend({},this.defaults,e)}return e.prototype.defaults={debug:!1},e.prototype.debug=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.options.debug?this.log("debug",t):void 0},e.prototype.notice=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("notice",t)},e.prototype.error=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("error",t)},e.prototype.log=function(e,s){var n,i,o,a;if(s.unshift("||"),s.unshift(e),s.unshift(this.options.logPrefix),console.log.apply(console,s),this.options.debug){for(a="",n=0,o=s.length;o>n;n++)i=s[n],a+=" ",a+="object"==typeof i?JSON.stringify(i):i&&i.toString?i.toString():i;return t(".js-chatLogDisplay").prepend("
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this.startTimeoutObservers=bind(this.startTimeoutObservers,this),this.onCssLoaded=bind(this.onCssLoaded,this),this.setAgentOnlineState=bind(this.setAgentOnlineState,this),this.onConnectionEstablished=bind(this.onConnectionEstablished,this),this.setSessionId=bind(this.setSessionId,this),this.onConnectionReestablished=bind(this.onConnectionReestablished,this),this.reconnect=bind(this.reconnect,this),this.destroy=bind(this.destroy,this),this.onScrollHintClick=bind(this.onScrollHintClick,this),this.detectScrolledtoBottom=bind(this.detectScrolledtoBottom,this),this.onLeaveTemporary=bind(this.onLeaveTemporary,this),this.onAgentTypingEnd=bind(this.onAgentTypingEnd,this),this.onAgentTypingStart=bind(this.onAgentTypingStart,this),this.onQueue=bind(this.onQueue,this),this.onQueueScreen=bind(this.onQueueScreen,this),this.onWebSocketClose=bind(this.onWebSocketClose,this),this.onCloseAnimationEnd=bind(this.onCloseAnimationEnd,this),this.close=bind(this.close,this),this.toggle=bind(this.toggle,this),this.sessionClose=bind(this.sessionClose,this),this.onOpenAnimationEnd=bind(this.onOpenAnimationEnd,this),this.open=bind(this.open,this),this.renderMessage=bind(this.renderMessage,this),this.receiveMessage=bind(this.receiveMessage,this),this.onSubmit=bind(this.onSubmit,this),this.onFocus=bind(this.onFocus,this),this.onInput=bind(this.onInput,this),this.onReopenSession=bind(this.onReopenSession,this),this.onError=bind(this.onError,this),this.onWebSocketMessage=bind(this.onWebSocketMessage,this),this.send=bind(this.send,this),this.checkForEnter=bind(this.checkForEnter,this),this.render=bind(this.render,this),this.view=bind(this.view,this),this.T=bind(this.T,this),this.options=t.extend({},this.defaults,s),i.__super__.constructor.call(this,this.options),this.isFullscreen=e.matchMedia&&e.matchMedia("(max-width: 768px)").matches,this.scrollRoot=t(this.getScrollRoot()),t?e.WebSocket&&sessionStorage?this.options.chatId?(this.options.lang||(this.options.lang=t("html").attr("lang")),this.options.lang&&(this.translations[this.options.lang]||(this.log.debug("lang: No "+this.options.lang+" found, try first two letters"),this.options.lang=this.options.lang.replace(/-.+?$/,"")),this.log.debug("lang: "+this.options.lang)),this.options.host||this.detectHost(),this.loadCss(),this.io=new n(this.options),this.io.set({onOpen:this.render,onClose:this.onWebSocketClose,onMessage:this.onWebSocketMessage,onError:this.onError}),void this.io.connect()):(this.state="unsupported",void this.log.error("Chat: need chatId as option!")):(this.state="unsupported",void this.log.notice("Chat: Browser not supported!")):(this.state="unsupported",void this.log.notice("Chat: no jquery found!"))}return extend(i,s),i.prototype.defaults={chatId:void 0,show:!0,target:t("body"),host:"",debug:!1,flat:!1,lang:void 0,cssAutoload:!0,cssUrl:void 0,fontSize:void 0,buttonClass:"open-zammad-chat",inactiveClass:"is-inactive",title:"Chat with us!",scrollHint:"Scrolle nach unten um neue Nachrichten zu sehen",idleTimeout:6,idleTimeoutIntervallCheck:.5,inactiveTimeout:8,inactiveTimeoutIntervallCheck:.5,waitingListTimeout:4,waitingListTimeoutIntervallCheck:.5},i.prototype.logPrefix="chat",i.prototype._messageCount=0,i.prototype.isOpen=!1,i.prototype.blinkOnlineInterval=null,i.prototype.stopBlinOnlineStateTimeout=null,i.prototype.showTimeEveryXMinutes=2,i.prototype.lastTimestamp=null,i.prototype.lastAddedType=null,i.prototype.inputTimeout=null,i.prototype.isTyping=!1,i.prototype.state="offline",i.prototype.initialQueueDelay=1e4,i.prototype.translations={de:{"Chat with us!":"Chatte mit uns!","Scroll down to see new messages":"Scrolle nach unten um neue Nachrichten zu sehen",Online:"Online",Online:"Online",Offline:"Offline",Connecting:"Verbinden","Connection re-established":"Verbindung wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleagues are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Es tut uns leid, es dauert länger als erwartet, um einen freien Platz zu erhalten. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal oder schicken Sie uns eine E-Mail. Vielen Dank!"},fr:{"Chat with us!":"Chattez avec nous!","Scroll down to see new messages":"Faites défiler pour lire les nouveaux messages",Online:"En-ligne",Online:"En-ligne",Offline:"Hors-ligne",Connecting:"Connexion en cours","Connection re-established":"Connexion rétablie",Today:"Aujourdhui",Send:"Envoyer","Compose your message...":"Composez votre message...","All colleagues are busy.":"Tous les collègues sont actuellement occupés.","You are on waiting list position %s.":"Vous êtes actuellement en %s position dans la file d'attente.","Start new conversation":"Démarrer une nouvelle conversation","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation avec %s va être fermée.","Since you didn't respond in the last %s minutes your conversation got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!"},"zh-cn":{"Chat with us!":"发起即时对话!","Scroll down to see new messages":"向下滚动以查看新消息",Online:"在线",Online:"在线",Offline:"离线",Connecting:"连接中","Connection re-established":"正在重新建立连接",Today:"今天",Send:"发送","Compose your message...":"正在输入信息...","All colleagues are busy.":"所有工作人员都在忙碌中.","You are on waiting list position %s.":"您目前的等候位置是第 %s 位.","Start new conversation":"开始新的会话","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由于您超过 %s 分钟没有回复, 您与 %s 的会话已被关闭.","Since you didn't respond in the last %s minutes your conversation got closed.":"由于您超过 %s 分钟没有任何回复, 该对话已被关闭.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 目前需要等候更长的时间才能接入对话, 请稍后重试或向我们发送电子邮件. 谢谢!"},"zh-tw":{"Chat with us!":"開始即時對话!","Scroll down to see new messages":"向下滑動以查看新訊息",Online:"線上",Online:"線上",Offline:"离线",Connecting:"連線中","Connection re-established":"正在重新建立連線中",Today:"今天",Send:"發送","Compose your message...":"正在輸入訊息...","All colleagues are busy.":"所有服務人員都在忙碌中.","You are on waiting list position %s.":"你目前的等候位置是第 %s 順位.","Start new conversation":"開始新的對話","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由於你超過 %s 分鐘沒有回應, 你與 %s 的對話已被關閉.","Since you didn't respond in the last %s minutes your conversation got closed.":"由於你超過 %s 分鐘沒有任何回應, 該對話已被關閉.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 當前需要等候更長的時間方可排入對話程序, 請稍後重試或向我們寄送電子郵件. 謝謝!"}},i.prototype.sessionId=void 0,i.prototype.scrolledToBottom=!0,i.prototype.scrollSnapTolerance=10,i.prototype.T=function(){var t,e,s,n,i,o;if(i=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[i]||this.log.notice("Translation needed for '"+i+"'"),i=o[i]||i):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,n=s.length;n>t;t++)e=s[t],i=i.replace(/%s/,e);return i},i.prototype.view=function(t){return function(s){return function(n){return n||(n={}),n.T=s.T,n.background=s.options.background,n.flat=s.options.flat,n.fontSize=s.options.fontSize,e.zammadChatTemplates[t](n)}}(this)},i.prototype.getScrollRoot=function(){var t,e,s;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,s=e.scrollTop,e.scrollTop=s+1,t=e.scrollTop,e.scrollTop=s,t>s?e:document.body)},i.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId,url:e.location.href})},i.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title,scrollHint:this.options.scrollHint})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.el.find(".zammad-chat-body").on("scroll",this.detectScrolledtoBottom),this.el.find(".zammad-scroll-hint").click(this.onScrollHintClick),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void(t.sessionId&&t.send("chat_session_notice",{session_id:t.sessionId,message:e.location.href})):t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},i.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},i.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},i.prototype.onWebSocketMessage=function(t){var e,s,n;for(e=0,s=t.length;s>e;e++)switch(n=t[e],this.log.debug("ws:onmessage",n),n.event){case"chat_error":this.log.notice(n.data),n.data&&"chat_disabled"===n.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(n.data.self_written)return;this.receiveMessage(n.data);break;case"chat_session_typing":if(n.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(n.data);break;case"chat_session_queue":this.onQueueScreen(n.data);break;case"chat_session_closed":this.onSessionClosed(n.data);break;case"chat_session_left":this.onSessionClosed(n.data);break;case"chat_status_customer":switch(n.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+n.data.queue);break;case"reconnect":this.onReopenSession(n.data)}}},i.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},i.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},i.prototype.onReopenSession=function(t){var e,s,n,i,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),i=t.session,e=0,s=i.length;s>e;e++)n=i[e],this.renderMessage({message:n.content,id:n.id,from:n.created_by_id?"agent":"customer"});o&&this.input.html(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},i.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.html()),this.onTyping()},i.prototype.onFocus=function(){var s;return t(e).scrollTop(10),s=t(e).scrollTop()>0,t(e).scrollTop(0),s?this.log.notice("virtual keyboard shown"):void 0},i.prototype.onFocusOut=function(){},i.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},i.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},i.prototype.sendMessage=function(){var t,e;return(t=this.input.html())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").get(0)?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.html(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},i.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"}),this.scrollToBottom({showHint:!0})},i.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(t))},i.prototype.open=function(){var t;return this.isOpen?void this.log.debug("widget already open, block"):(this.isOpen=!0,this.log.debug("open widget"),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),this.inputInitialized||(this.inputInitialized=!0,this.input.autoGrow({extraLine:!1})),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):(this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.send("chat_session_init",{url:e.location.href})))},i.prototype.onOpenAnimationEnd=function(){return this.idleTimeout.stop(),this.isFullscreen?this.disableScrollOnRoot():void 0},i.prototype.sessionClose=function(){return this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},i.prototype.toggle=function(t){return this.isOpen?this.close(t):this.open(t)},i.prototype.close=function(t){var e;return this.isOpen?(this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId?(this.log.debug("close widget"),t&&t.stopPropagation(),this.sessionClose(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd)):void this.log.debug("can't close widget without sessionId")):void this.log.debug("can't close widget, it's not open")},i.prototype.onCloseAnimationEnd=function(){return this.el.css("bottom",""),this.el.removeClass("zammad-chat-is-open"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,this.io.reconnect()},i.prototype.onWebSocketClose=function(){return this.isOpen?void 0:this.el?(this.el.removeClass("zammad-chat-is-shown"),this.el.removeClass("zammad-chat-is-loaded")):void 0},i.prototype.show=function(){return"offline"!==this.state?(this.el.addClass("zammad-chat-is-loaded"),this.el.addClass("zammad-chat-is-shown")):void 0},i.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},i.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},i.prototype.hideModal=function(){return this.el.find(".zammad-chat-modal").html("")},i.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},i.prototype.onQueue=function(t){return this.log.notice("onQueue",t.position),this.inQueue=!0,this.el.find(".zammad-chat-modal").html(this.view("waiting")({position:t.position}))},i.prototype.onAgentTypingStart=function(){return this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),!this.el.find(".zammad-chat-message--typing").get(0)&&(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.isVisible(this.el.find(".zammad-chat-message--typing"),!0))?this.scrollToBottom():void 0},i.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},i.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},i.prototype.maybeAddTimestamp=function(){var t,e,s;return s=Date.now(),!this.lastTimestamp||s-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=s):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=s,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},i.prototype.updateLastTimestamp=function(t,e){return this.el?this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e})):void 0},i.prototype.addStatus=function(t){return this.el?(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()):void 0},i.prototype.detectScrolledtoBottom=function(){var t;return t=this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-chat-body").outerHeight(),this.scrolledToBottom=Math.abs(t-this.el.find(".zammad-chat-body").prop("scrollHeight"))<=this.scrollSnapTolerance,this.scrolledToBottom?this.el.find(".zammad-scroll-hint").addClass("is-hidden"):void 0},i.prototype.showScrollHint=function(){return this.el.find(".zammad-scroll-hint").removeClass("is-hidden"),this.el.find(".zammad-chat-body").scrollTop(this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-scroll-hint").outerHeight())},i.prototype.onScrollHintClick=function(){return this.el.find(".zammad-chat-body").animate({scrollTop:this.el.find(".zammad-chat-body").prop("scrollHeight")},300)},i.prototype.scrollToBottom=function(e){var s;return s=(null!=e?e:{showHint:!1}).showHint,this.scrolledToBottom?this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight")):s?this.showScrollHint():void 0},i.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy widget",t),this.setAgentOnlineState("offline"),t.remove&&this.el&&this.el.remove(),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},i.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},i.prototype.onConnectionReestablished=function(){return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established"))},i.prototype.onSessionClosed=function(t){return this.addStatus(this.T("Chat closed by %s",t.realname)),this.disableInput(),this.setAgentOnlineState("offline"),this.inactiveTimeout.stop()},i.prototype.setSessionId=function(t){return this.sessionId=t,void 0===t?sessionStorage.removeItem("sessionId"):sessionStorage.setItem("sessionId",t)},i.prototype.onConnectionEstablished=function(t){return this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.inQueue=!1,t.agent&&(this.agent=t.agent),t.session_id&&this.setSessionId(t.session_id),this.el.find(".zammad-chat-body").html(""),this.el.find(".zammad-chat-agent").html(this.view("agent")({agent:this.agent})),this.enableInput(),this.hideModal(),this.el.find(".zammad-chat-welcome").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").removeClass("zammad-chat-is-hidden"),this.isFullscreen||this.input.focus(),this.setAgentOnlineState("online"),this.waitingListTimeout.stop(),this.idleTimeout.stop(),this.inactiveTimeout.start()},i.prototype.showCustomerTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("customer_timeout")({agent:this.agent.name,delay:this.options.inactiveTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showWaitingListTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("waiting_list_timeout")({delay:this.options.watingListTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showLoader=function(){return this.el.find(".zammad-chat-modal").html(this.view("loader")())},i.prototype.setAgentOnlineState=function(t){var e;return this.state=t,this.el?(e=t.charAt(0).toUpperCase()+t.slice(1),this.el.find(".zammad-chat-agent-status").attr("data-status",t).text(this.T(e))):void 0},i.prototype.detectHost=function(){var t;return t="ws://","https"===l&&(t="wss://"),this.options.host=""+t+h+"/ws"},i.prototype.loadCss=function(){var t,e,s;if(this.options.cssAutoload)return s=this.options.cssUrl,s||(s=this.options.host.replace(/^wss/i,"https").replace(/^ws/i,"http").replace(/\/ws/i,""),s+="/assets/chat/chat.css"),this.log.debug("load css from '"+s+"'"),e="@import url('"+s+"');",t=document.createElement("link"),t.onload=this.onCssLoaded,t.rel="stylesheet",t.href="data:text/css,"+escape(e),document.getElementsByTagName("head")[0].appendChild(t)},i.prototype.onCssLoaded=function(){return this.socketReady?this.onReady():this.cssLoaded=!0},i.prototype.startTimeoutObservers=function(){return this.idleTimeout=new o({logPrefix:"idleTimeout",debug:this.options.debug,timeout:this.options.idleTimeout,timeoutIntervallCheck:this.options.idleTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Idle timeout reached, hide widget",new Date),t.destroy({remove:!0})}}(this)}),this.inactiveTimeout=new 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Vielen Dank!"},fr:{"Chat with us!":"Chattez avec nous!","Scroll down to see new messages":"Faites défiler pour lire les nouveaux messages",Online:"En-ligne",Online:"En-ligne",Offline:"Hors-ligne",Connecting:"Connexion en cours","Connection re-established":"Connexion rétablie",Today:"Aujourdhui",Send:"Envoyer","Compose your message...":"Composez votre message...","All colleagues are busy.":"Tous les collègues sont actuellement occupés.","You are on waiting list position %s.":"Vous êtes actuellement en %s position dans la file d'attente.","Start new conversation":"Démarrer une nouvelle conversation","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation avec %s va être fermée.","Since you didn't respond in the last %s minutes your conversation got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!"},"zh-cn":{"Chat with us!":"发起即时对话!","Scroll down to see new messages":"向下滚动以查看新消息",Online:"在线",Online:"在线",Offline:"离线",Connecting:"连接中","Connection re-established":"正在重新建立连接",Today:"今天",Send:"发送","Compose your message...":"正在输入信息...","All colleagues are busy.":"所有工作人员都在忙碌中.","You are on waiting list position %s.":"您目前的等候位置是第 %s 位.","Start new conversation":"开始新的会话","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由于您超过 %s 分钟没有回复, 您与 %s 的会话已被关闭.","Since you didn't respond in the last %s minutes your conversation got closed.":"由于您超过 %s 分钟没有任何回复, 该对话已被关闭.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 目前需要等候更长的时间才能接入对话, 请稍后重试或向我们发送电子邮件. 谢谢!"},"zh-tw":{"Chat with us!":"開始即時對话!","Scroll down to see new messages":"向下滑動以查看新訊息",Online:"線上",Online:"線上",Offline:"离线",Connecting:"連線中","Connection re-established":"正在重新建立連線中",Today:"今天",Send:"發送","Compose your message...":"正在輸入訊息...","All colleagues are busy.":"所有服務人員都在忙碌中.","You are on waiting list position %s.":"你目前的等候位置是第 %s 順位.","Start new conversation":"開始新的對話","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由於你超過 %s 分鐘沒有回應, 你與 %s 的對話已被關閉.","Since you didn't respond in the last %s minutes your conversation got closed.":"由於你超過 %s 分鐘沒有任何回應, 該對話已被關閉.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 當前需要等候更長的時間方可排入對話程序, 請稍後重試或向我們寄送電子郵件. 謝謝!"}},i.prototype.sessionId=void 0,i.prototype.scrolledToBottom=!0,i.prototype.scrollSnapTolerance=10,i.prototype.T=function(){var t,e,s,n,i,o;if(i=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[i]||this.log.notice("Translation needed for '"+i+"'"),i=o[i]||i):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,n=s.length;n>t;t++)e=s[t],i=i.replace(/%s/,e);return i},i.prototype.view=function(t){return function(s){return function(n){return n||(n={}),n.T=s.T,n.background=s.options.background,n.flat=s.options.flat,n.fontSize=s.options.fontSize,e.zammadChatTemplates[t](n)}}(this)},i.prototype.getScrollRoot=function(){var t,e,s;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,s=e.scrollTop,e.scrollTop=s+1,t=e.scrollTop,e.scrollTop=s,t>s?e:document.body)},i.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId,url:e.location.href})},i.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title,scrollHint:this.options.scrollHint})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.el.find(".zammad-chat-body").on("scroll",this.detectScrolledtoBottom),this.el.find(".zammad-scroll-hint").click(this.onScrollHintClick),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void(t.sessionId&&t.send("chat_session_notice",{session_id:t.sessionId,message:e.location.href})):t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},i.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},i.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},i.prototype.onWebSocketMessage=function(t){var e,s,n;for(e=0,s=t.length;s>e;e++)switch(n=t[e],this.log.debug("ws:onmessage",n),n.event){case"chat_error":this.log.notice(n.data),n.data&&"chat_disabled"===n.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(n.data.self_written)return;this.receiveMessage(n.data);break;case"chat_session_typing":if(n.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(n.data);break;case"chat_session_queue":this.onQueueScreen(n.data);break;case"chat_session_closed":this.onSessionClosed(n.data);break;case"chat_session_left":this.onSessionClosed(n.data);break;case"chat_status_customer":switch(n.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+n.data.queue);break;case"reconnect":this.onReopenSession(n.data)}}},i.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},i.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},i.prototype.onReopenSession=function(t){var e,s,n,i,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),i=t.session,e=0,s=i.length;s>e;e++)n=i[e],this.renderMessage({message:n.content,id:n.id,from:n.created_by_id?"agent":"customer"});o&&this.input.html(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},i.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.html()),this.onTyping()},i.prototype.onFocus=function(){var s;return t(e).scrollTop(10),s=t(e).scrollTop()>0,t(e).scrollTop(0),s?this.log.notice("virtual keyboard shown"):void 0},i.prototype.onFocusOut=function(){},i.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},i.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},i.prototype.sendMessage=function(){var t,e;return(t=this.input.html())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").get(0)?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.html(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},i.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"}),this.scrollToBottom({showHint:!0})},i.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(t))},i.prototype.open=function(){var t;return this.isOpen?void this.log.debug("widget already open, block"):(this.isOpen=!0,this.log.debug("open widget"),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):(this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.send("chat_session_init",{url:e.location.href})))},i.prototype.onOpenAnimationEnd=function(){return this.idleTimeout.stop(),this.isFullscreen?this.disableScrollOnRoot():void 0},i.prototype.sessionClose=function(){return this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},i.prototype.toggle=function(t){return this.isOpen?this.close(t):this.open(t)},i.prototype.close=function(t){var e;return this.isOpen?(this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId?(this.log.debug("close widget"),t&&t.stopPropagation(),this.sessionClose(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd)):void this.log.debug("can't close widget without sessionId")):void this.log.debug("can't close widget, it's not open")},i.prototype.onCloseAnimationEnd=function(){return this.el.css("bottom",""),this.el.removeClass("zammad-chat-is-open"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,this.io.reconnect()},i.prototype.onWebSocketClose=function(){return this.isOpen?void 0:this.el?(this.el.removeClass("zammad-chat-is-shown"),this.el.removeClass("zammad-chat-is-loaded")):void 0},i.prototype.show=function(){return"offline"!==this.state?(this.el.addClass("zammad-chat-is-loaded"),this.el.addClass("zammad-chat-is-shown")):void 0},i.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},i.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},i.prototype.hideModal=function(){return this.el.find(".zammad-chat-modal").html("")},i.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},i.prototype.onQueue=function(t){return this.log.notice("onQueue",t.position),this.inQueue=!0,this.el.find(".zammad-chat-modal").html(this.view("waiting")({position:t.position}))},i.prototype.onAgentTypingStart=function(){return this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),!this.el.find(".zammad-chat-message--typing").get(0)&&(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.isVisible(this.el.find(".zammad-chat-message--typing"),!0))?this.scrollToBottom():void 0},i.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},i.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},i.prototype.maybeAddTimestamp=function(){var t,e,s;return s=Date.now(),!this.lastTimestamp||s-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=s):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=s,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},i.prototype.updateLastTimestamp=function(t,e){return this.el?this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e})):void 0},i.prototype.addStatus=function(t){return this.el?(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()):void 0},i.prototype.detectScrolledtoBottom=function(){var t;return t=this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-chat-body").outerHeight(),this.scrolledToBottom=Math.abs(t-this.el.find(".zammad-chat-body").prop("scrollHeight"))<=this.scrollSnapTolerance,this.scrolledToBottom?this.el.find(".zammad-scroll-hint").addClass("is-hidden"):void 0},i.prototype.showScrollHint=function(){return this.el.find(".zammad-scroll-hint").removeClass("is-hidden"),this.el.find(".zammad-chat-body").scrollTop(this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-scroll-hint").outerHeight())},i.prototype.onScrollHintClick=function(){return this.el.find(".zammad-chat-body").animate({scrollTop:this.el.find(".zammad-chat-body").prop("scrollHeight")},300)},i.prototype.scrollToBottom=function(e){var s;return s=(null!=e?e:{showHint:!1}).showHint,this.scrolledToBottom?this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight")):s?this.showScrollHint():void 0},i.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy widget",t),this.setAgentOnlineState("offline"),t.remove&&this.el&&this.el.remove(),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},i.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},i.prototype.onConnectionReestablished=function(){return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established"))},i.prototype.onSessionClosed=function(t){return this.addStatus(this.T("Chat closed by 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this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.inQueue=!1,t.agent&&(this.agent=t.agent),t.session_id&&this.setSessionId(t.session_id),this.el.find(".zammad-chat-body").html(""),this.el.find(".zammad-chat-agent").html(this.view("agent")({agent:this.agent})),this.enableInput(),this.hideModal(),this.el.find(".zammad-chat-welcome").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").removeClass("zammad-chat-is-hidden"),this.isFullscreen||this.input.focus(),this.setAgentOnlineState("online"),this.waitingListTimeout.stop(),this.idleTimeout.stop(),this.inactiveTimeout.start()},i.prototype.showCustomerTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("customer_timeout")({agent:this.agent.name,delay:this.options.inactiveTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showWaitingListTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("waiting_list_timeout")({delay:this.options.watingListTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showLoader=function(){return this.el.find(".zammad-chat-modal").html(this.view("loader")())},i.prototype.setAgentOnlineState=function(t){var e;return this.state=t,this.el?(e=t.charAt(0).toUpperCase()+t.slice(1),this.el.find(".zammad-chat-agent-status").attr("data-status",t).text(this.T(e))):void 0},i.prototype.detectHost=function(){var t;return t="ws://","https"===h&&(t="wss://"),this.options.host=""+t+l+"/ws"},i.prototype.loadCss=function(){var t,e,s;if(this.options.cssAutoload)return s=this.options.cssUrl,s||(s=this.options.host.replace(/^wss/i,"https").replace(/^ws/i,"http").replace(/\/ws/i,""),s+="/assets/chat/chat.css"),this.log.debug("load css from '"+s+"'"),e="@import url('"+s+"');",t=document.createElement("link"),t.onload=this.onCssLoaded,t.rel="stylesheet",t.href="data:text/css,"+escape(e),document.getElementsByTagName("head")[0].appendChild(t)},i.prototype.onCssLoaded=function(){return this.socketReady?this.onReady():this.cssLoaded=!0},i.prototype.startTimeoutObservers=function(){return this.idleTimeout=new o({logPrefix:"idleTimeout",debug:this.options.debug,timeout:this.options.idleTimeout,timeoutIntervallCheck:this.options.idleTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Idle timeout reached, hide widget",new Date),t.destroy({remove:!0})}}(this)}),this.inactiveTimeout=new 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\n
\n \n '), +s.push(this.T(this.title)),s.push('\n
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\n \n
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\n '),this.agent?(s.push("\n "),s.push(this.T("Since you didn't respond in the last %s minutes your conversation with %s got closed.",this.delay,this.agent)),s.push("\n ")):(s.push("\n "),s.push(this.T("Since you didn't respond in the last %s minutes your conversation got closed.",this.delay)),s.push("\n ")),s.push('\n
\n
"),s.push(this.T("Start new conversation")),s.push("
\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.loader=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('\n \n \n \n\n'),s.push(this.T("Connecting")),s.push("")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.message=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n "),s.push(this.message),s.push("\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.status=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n
\n '),s.push(this.status),s.push("\n
\n
")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.timestamp=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
'),s.push(n(this.label)),s.push(" "),s.push(n(this.time)),s.push("
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.typingIndicator=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n \n \n \n \n \n \n \n
')}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting=function(t){t||(t={});var e,s=[],n=t.safe,i=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},i||(i=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n \n \n \n \n \n '),s.push(this.T("All colleagues are busy.")),s.push("
\n "),s.push(this.T("You are on waiting list position %s.",this.position)),s.push("\n
")}).call(this)}.call(t),t.safe=n,t.escape=i,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting_list_timeout=function(t){t||(t={});var e,s=[],n=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},i=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n '),s.push(this.T("We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!")),s.push('\n
\n
"),s.push(this.T("Start new conversation")),s.push("
\n
")}).call(this)}.call(t),t.safe=i,t.escape=o,s.join("")}; \ No newline at end of file diff --git a/public/assets/chat/chat.scss b/public/assets/chat/chat.scss index 1cec7cef1..579ebce53 100644 --- a/public/assets/chat/chat.scss +++ b/public/assets/chat/chat.scss @@ -329,7 +329,7 @@ .zammad-chat-controls { overflow: hidden; display: none; - align-items: flex-start; + align-items: flex-end; border-top: 1px solid hsl(0,0%,93%); padding: 0; margin: 0; @@ -349,21 +349,19 @@ margin: 0; padding: 1em 2em; float: left; - width: auto; - height: auto; max-height: 6em; - min-height: 1.4em !important; + min-height: 1.4em; font-family: inherit; line-height: 1.4em; font-size: inherit; appearance: none; - border: none !important; + border: none; background: none; - box-shadow: none !important; + box-shadow: none ; box-sizing: content-box; outline: none; - resize: none; flex: 1; + overflow: auto; } .zammad-chat-input::-webkit-input-placeholder { @@ -378,7 +376,7 @@ background: hsl(203,67%,53%); color: white; padding: 0.5em 1.2em; - margin: 0.5em 1em 0.5em; + margin: 0.63em 1em; cursor: pointer; border: none; border-radius: 1.5em; diff --git a/public/assets/chat/gulpfile.js b/public/assets/chat/gulpfile.js index 60372ab40..b73b6e9ea 100644 --- a/public/assets/chat/gulpfile.js +++ b/public/assets/chat/gulpfile.js @@ -29,9 +29,7 @@ gulp.task('js', function(){ .pipe(plumber()) .pipe(coffee({bare: true}).on('error', gutil.log)); - var autoGrow = gulp.src('jquery.autoGrow.js'); - - return merge(templates, js, autoGrow) + return merge(templates, js) .pipe(concat('chat.js')) .pipe(gulp.dest('./')) .pipe(uglify()) diff --git a/public/assets/chat/jquery.autoGrow.js b/public/assets/chat/jquery.autoGrow.js deleted file mode 100644 index cda824c42..000000000 --- a/public/assets/chat/jquery.autoGrow.js +++ /dev/null @@ -1,92 +0,0 @@ -/*! - * ---------------------------------------------------------------------------- - * "THE BEER-WARE LICENSE" (Revision 42): - * wrote this file. As long as you retain this notice you - * can do whatever you want with this stuff. If we meet some day, and you think - * this stuff is worth it, you can buy me a beer in return. Jevin O. Sewaruth - * ---------------------------------------------------------------------------- - * - * Autogrow Textarea Plugin Version v3.0 - * http://www.technoreply.com/autogrow-textarea-plugin-3-0 - * - * THIS PLUGIN IS DELIVERD ON A PAY WHAT YOU WHANT BASIS. IF THE PLUGIN WAS USEFUL TO YOU, PLEASE CONSIDER BUYING THE PLUGIN HERE : - * https://sites.fastspring.com/technoreply/instant/autogrowtextareaplugin - * - * Date: October 15, 2012 - * - * Zammad modification: - * - remove overflow:hidden when maximum height is reached - * - mirror box-sizing - * - */ - -jQuery.fn.autoGrow = function(options) { - return this.each(function() { - var settings = jQuery.extend({ - extraLine: true, - }, options); - - var createMirror = function(textarea) { - jQuery(textarea).after('
'); - return jQuery(textarea).next('.autogrow-textarea-mirror')[0]; - } - - var sendContentToMirror = function (textarea) { - mirror.innerHTML = String(textarea.value) - .replace(/&/g, '&') - .replace(/"/g, '"') - .replace(/'/g, ''') - .replace(//g, '>') - .replace(/ /g, ' ') - .replace(/\n/g, '
') + - (settings.extraLine? '.
.' : '') - ; - - if (jQuery(textarea).height() != jQuery(mirror).height()) { - jQuery(textarea).height(jQuery(mirror).height()); - - var overflow = jQuery(mirror).height() > maxHeight ? '' : 'hidden'; - jQuery(textarea).css('overflow', overflow); - } - } - - var growTextarea = function () { - sendContentToMirror(this); - } - - // Create a mirror - var mirror = createMirror(this); - - // Store max-height - var maxHeight = parseInt(jQuery(this).css('max-height'), 10); - - // Style the mirror - mirror.style.display = 'none'; - mirror.style.wordWrap = 'break-word'; - mirror.style.whiteSpace = 'normal'; - mirror.style.padding = jQuery(this).css('paddingTop') + ' ' + - jQuery(this).css('paddingRight') + ' ' + - jQuery(this).css('paddingBottom') + ' ' + - jQuery(this).css('paddingLeft'); - - mirror.style.width = jQuery(this).css('width'); - mirror.style.fontFamily = jQuery(this).css('font-family'); - mirror.style.fontSize = jQuery(this).css('font-size'); - mirror.style.lineHeight = jQuery(this).css('line-height'); - mirror.style.letterSpacing = jQuery(this).css('letter-spacing'); - mirror.style.boxSizing = jQuery(this).css('boxSizing'); - - // Style the textarea - this.style.overflow = "hidden"; - this.style.minHeight = this.rows+"em"; - - // Bind the textarea's event - this.onkeyup = growTextarea; - this.onfocus = growTextarea; - - // Fire the event for text already present - sendContentToMirror(this); - - }); -}; \ No newline at end of file From a583cc330f015ef19bfc86df63fd16cd8d755d99 Mon Sep 17 00:00:00 2001 From: Martin Edenhofer Date: Tue, 18 Jul 2017 15:15:09 +0200 Subject: [PATCH 3/4] Only show text in desktop notification. --- app/assets/javascripts/app/controllers/chat.coffee | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/app/assets/javascripts/app/controllers/chat.coffee b/app/assets/javascripts/app/controllers/chat.coffee index f8e969e86..96f4de60d 100644 --- a/app/assets/javascripts/app/controllers/chat.coffee +++ b/app/assets/javascripts/app/controllers/chat.coffee @@ -587,7 +587,7 @@ class ChatWindow extends App.Controller @sounds.message.play() @notifyDesktop( title: @name - body: message + body: App.Utils.html2text(message) url: '#customer_chat' callback: => App.Event.trigger('chat_focus', { session_id: @session.session_id }) From a313c485acf21ae8eb446fe2e4e11c65f38de723 Mon Sep 17 00:00:00 2001 From: Martin Edenhofer Date: Tue, 18 Jul 2017 15:43:04 +0200 Subject: [PATCH 4/4] Implemented issue #1255 - Chat Widget should support richtext (same as agent chat). --- public/assets/chat/chat.coffee | 409 +++++++++++++++++++++++- public/assets/chat/chat.js | 568 ++++++++++++++++++++++++++++----- public/assets/chat/chat.min.js | 4 +- 3 files changed, 902 insertions(+), 79 deletions(-) diff --git a/public/assets/chat/chat.coffee b/public/assets/chat/chat.coffee index e70625be1..b551ea076 100644 --- a/public/assets/chat/chat.coffee +++ b/public/assets/chat/chat.coffee @@ -251,6 +251,11 @@ do($ = window.jQuery, window) -> sessionId: undefined scrolledToBottom: true scrollSnapTolerance: 10 + richTextFormatKey: + 66: true # b + 73: true # i + 85: true # u + 83: true # s T: (string, items...) => if @options.lang && @options.lang isnt 'en' @@ -367,9 +372,211 @@ do($ = window.jQuery, window) -> @el.find('.zammad-chat-controls').on 'submit', @onSubmit @el.find('.zammad-chat-body').on 'scroll', @detectScrolledtoBottom @el.find('.zammad-scroll-hint').click @onScrollHintClick - @input.on + @input.on( keydown: @checkForEnter input: @onInput + ) + @input.on('keydown', (e) => + richtTextControl = false + if !e.altKey && !e.ctrlKey && e.metaKey + richtTextControl = true + else if !e.altKey && e.ctrlKey && !e.metaKey + richtTextControl = true + + if richtTextControl && @richTextFormatKey[ e.keyCode ] + e.preventDefault() + if e.keyCode is 66 + document.execCommand('bold') + return true + if e.keyCode is 73 + document.execCommand('italic') + return true + if e.keyCode is 85 + document.execCommand('underline') + return true + if e.keyCode is 83 + document.execCommand('strikeThrough') + return true + ) + @input.on('paste', (e) => + e.stopPropagation() + e.preventDefault() + + clipboardData + if e.clipboardData + clipboardData = e.clipboardData + else if window.clipboardData + clipboardData = window.clipboardData + else if e.originalEvent.clipboardData + clipboardData = e.originalEvent.clipboardData + else + throw 'No clipboardData support' + + imageInserted = false + if clipboardData && clipboardData.items && clipboardData.items[0] + item = clipboardData.items[0] + if item.kind == 'file' && (item.type == 'image/png' || item.type == 'image/jpeg') + imageFile = item.getAsFile() + reader = new FileReader() + + reader.onload = (e) => + result = e.target.result + img = document.createElement('img') + img.src = result + + insert = (dataUrl, width, height, isRetina) => + + # adapt image if we are on retina devices + if @isRetina() + width = width / 2 + height = height / 2 + result = dataUrl + img = "" + document.execCommand('insertHTML', false, img) + + # resize if to big + @resizeImage(img.src, 460, 'auto', 2, 'image/jpeg', 'auto', insert) + + reader.readAsDataURL(imageFile) + imageInserted = true + + return if imageInserted + + # check existing + paste text for limit + text = undefined + docType = undefined + try + text = clipboardData.getData('text/html') + docType = 'html' + if !text || text.length is 0 + docType = 'text' + text = clipboardData.getData('text/plain') + if !text || text.length is 0 + docType = 'text2' + text = clipboardData.getData('text') + catch e + console.log('Sorry, can\'t insert markup because browser is not supporting it.') + docType = 'text3' + text = clipboardData.getData('text') + + if docType is 'text' || docType is 'text2' || docType is 'text3' + text = '
' + text.replace(/\n/g, '
') + '
' + text = text.replace(/
<\/div>/g, '

') + console.log('p', docType, text) + if docType is 'html' + html = $("
#{text}
") + match = false + htmlTmp = text + regex = new RegExp('<(/w|w)\:[A-Za-z]') + if htmlTmp.match(regex) + match = true + htmlTmp = htmlTmp.replace(regex, '') + regex = new RegExp('<(/o|o)\:[A-Za-z]') + if htmlTmp.match(regex) + match = true + htmlTmp = htmlTmp.replace(regex, '') + if match + html = @wordFilter(html) + #html + + html = $(html) + + html.contents().each( -> + if @nodeType == 8 + $(@).remove() + ) + + # remove tags, keep content + html.find('a, font, small, time, form, label').replaceWith( -> + $(@).contents() + ) + + # replace tags with generic div + # New type of the tag + replacementTag = 'div'; + + # Replace all x tags with the type of replacementTag + html.find('textarea').each( -> + outer = @outerHTML + + # Replace opening tag + regex = new RegExp('<' + @tagName, 'i') + newTag = outer.replace(regex, '<' + replacementTag) + + # Replace closing tag + regex = new RegExp(' + e.stopPropagation() + e.preventDefault() + + dataTransfer + if window.dataTransfer # ie + dataTransfer = window.dataTransfer + else if e.originalEvent.dataTransfer # other browsers + dataTransfer = e.originalEvent.dataTransfer + else + throw 'No clipboardData support' + + x = e.clientX + y = e.clientY + file = dataTransfer.files[0] + + # look for images + if file.type.match('image.*') + reader = new FileReader() + reader.onload = (e) => + result = e.target.result + img = document.createElement('img') + img.src = result + + # Insert the image at the carat + insert = (dataUrl, width, height, isRetina) => + + # adapt image if we are on retina devices + if @isRetina() + width = width / 2 + height = height / 2 + + result = dataUrl + img = $("") + img = img.get(0) + + if document.caretPositionFromPoint + pos = document.caretPositionFromPoint(x, y) + range = document.createRange() + range.setStart(pos.offsetNode, pos.offset) + range.collapse() + range.insertNode(img) + else if document.caretRangeFromPoint + range = document.caretRangeFromPoint(x, y) + range.insertNode(img) + else + console.log('could not find carat') + + # resize if to big + @resizeImage(img.src, 460, 'auto', 2, 'image/jpeg', 'auto', insert) + reader.readAsDataURL(file) + ) + $(window).on('beforeunload', => @onLeaveTemporary() ) @@ -1027,4 +1234,204 @@ do($ = window.jQuery, window) -> else if direction is 'horizontal' return !!clientSize && ((compareRight <= viewRight) && (compareLeft >= viewLeft)) + isRetina: -> + if window.matchMedia + mq = window.matchMedia('only screen and (min--moz-device-pixel-ratio: 1.3), only screen and (-o-min-device-pixel-ratio: 2.6/2), only screen and (-webkit-min-device-pixel-ratio: 1.3), only screen and (min-device-pixel-ratio: 1.3), only screen and (min-resolution: 1.3dppx)') + return (mq && mq.matches || (window.devicePixelRatio > 1)) + false + + resizeImage: (dataURL, x = 'auto', y = 'auto', sizeFactor = 1, type, quallity, callback, force = true) -> + + # load image from data url + imageObject = new Image() + imageObject.onload = -> + imageWidth = imageObject.width + imageHeight = imageObject.height + console.log('ImageService', 'current size', imageWidth, imageHeight) + if y is 'auto' && x is 'auto' + x = imageWidth + y = imageHeight + + # get auto dimensions + if y is 'auto' + factor = imageWidth / x + y = imageHeight / factor + + if x is 'auto' + factor = imageWidth / y + x = imageHeight / factor + + # check if resize is needed + resize = false + if x < imageWidth || y < imageHeight + resize = true + x = x * sizeFactor + y = y * sizeFactor + else + x = imageWidth + y = imageHeight + + # create canvas and set dimensions + canvas = document.createElement('canvas') + canvas.width = x + canvas.height = y + + # draw image on canvas and set image dimensions + context = canvas.getContext('2d') + context.drawImage(imageObject, 0, 0, x, y) + + # set quallity based on image size + if quallity == 'auto' + if x < 200 && y < 200 + quallity = 1 + else if x < 400 && y < 400 + quallity = 0.9 + else if x < 600 && y < 600 + quallity = 0.8 + else if x < 900 && y < 900 + quallity = 0.7 + else + quallity = 0.6 + + # execute callback with resized image + newDataUrl = canvas.toDataURL(type, quallity) + if resize + console.log('ImageService', 'resize', x/sizeFactor, y/sizeFactor, quallity, (newDataUrl.length * 0.75)/1024/1024, 'in mb') + callback(newDataUrl, x/sizeFactor, y/sizeFactor, true) + return + console.log('ImageService', 'no resize', x, y, quallity, (newDataUrl.length * 0.75)/1024/1024, 'in mb') + callback(newDataUrl, x, y, false) + + # load image from data url + imageObject.src = dataURL + + # taken from https://stackoverflow.com/questions/6690752/insert-html-at-caret-in-a-contenteditable-div/6691294#6691294 + pasteHtmlAtCaret: (html) -> + sel = undefined + range = undefined + if window.getSelection + sel = window.getSelection() + if sel.getRangeAt && sel.rangeCount + range = sel.getRangeAt(0) + range.deleteContents() + + el = document.createElement('div') + el.innerHTML = html + frag = document.createDocumentFragment(node, lastNode) + while node = el.firstChild + lastNode = frag.appendChild(node) + range.insertNode(frag) + + if lastNode + range = range.cloneRange() + range.setStartAfter(lastNode) + range.collapse(true) + sel.removeAllRanges() + sel.addRange(range) + else if document.selection && document.selection.type != 'Control' + document.selection.createRange().pasteHTML(html) + + # (C) sbrin - https://github.com/sbrin + # https://gist.github.com/sbrin/6801034 + wordFilter: (editor) -> + content = editor.html() + + # Word comments like conditional comments etc + content = content.replace(//gi, '') + + # Remove comments, scripts (e.g., msoShowComment), XML tag, VML content, + # MS Office namespaced tags, and a few other tags + content = content.replace(/<(!|script[^>]*>.*?<\/script(?=[>\s])|\/?(\?xml(:\w+)?|img|meta|link|style|\w:\w+)(?=[\s\/>]))[^>]*>/gi, '') + + # Convert into for line-though + content = content.replace(/<(\/?)s>/gi, '<$1strike>') + + # Replace nbsp entites to char since it's easier to handle + # content = content.replace(/ /gi, "\u00a0") + content = content.replace(/ /gi, ' ') + + # Convert ___ to string of alternating + # breaking/non-breaking spaces of same length + #content = content.replace(/([\s\u00a0]*)<\/span>/gi, (str, spaces) -> + # return (spaces.length > 0) ? spaces.replace(/./, " ").slice(Math.floor(spaces.length/2)).split("").join("\u00a0") : '' + #) + + editor.html(content) + + # Parse out list indent level for lists + $('p', editor).each( -> + str = $(@).attr('style') + matches = /mso-list:\w+ \w+([0-9]+)/.exec(str) + if matches + $(@).data('_listLevel', parseInt(matches[1], 10)) + ) + + # Parse Lists + last_level = 0 + pnt = null + $('p', editor).each(-> + cur_level = $(@).data('_listLevel') + if cur_level != undefined + txt = $(@).text() + list_tag = '
    ' + if (/^\s*\w+\./.test(txt)) + matches = /([0-9])\./.exec(txt) + if matches + start = parseInt(matches[1], 10) + list_tag = start>1 ? '
      ' : '
        ' + else + list_tag = '
          ' + + if cur_level > last_level + if last_level == 0 + $(@).before(list_tag) + pnt = $(@).prev() + else + pnt = $(list_tag).appendTo(pnt) + + if cur_level < last_level + for i in [i..last_level-cur_level] + pnt = pnt.parent() + + $('span:first', @).remove() + pnt.append('
        1. ' + $(@).html() + '
          2. ') + $(@).remove() + last_level = cur_level + else + last_level = 0 + ) + + $('[style]', editor).removeAttr('style') + $('[align]', editor).removeAttr('align') + $('span', editor).replaceWith(-> + $(@).contents() + ) + $('span:empty', editor).remove() + $("[class^='Mso']", editor).removeAttr('class') + $('p:empty', editor).remove() + editor + + removeAttribute: (element) -> + return if !element + $element = $(element) + for att in element.attributes + if att && att.name + element.removeAttribute(att.name) + #$element.removeAttr(att.name) + + $element.removeAttr('style') + .removeAttr('class') + .removeAttr('lang') + .removeAttr('type') + .removeAttr('align') + .removeAttr('id') + .removeAttr('wrap') + .removeAttr('title') + + removeAttributes: (html, parent = true) => + if parent + html.each((index, element) => @removeAttribute(element) ) + html.find('*').each((index, element) => @removeAttribute(element) ) + html + window.ZammadChat = ZammadChat diff --git a/public/assets/chat/chat.js b/public/assets/chat/chat.js index aa9f016fe..7526115be 100644 --- a/public/assets/chat/chat.js +++ b/public/assets/chat/chat.js @@ -1,3 +1,64 @@ +if (!window.zammadChatTemplates) { + window.zammadChatTemplates = {}; +} +window.zammadChatTemplates["agent"] = function (__obj) { + if (!__obj) __obj = {}; + var __out = [], __capture = function(callback) { + var out = __out, result; + __out = []; + callback.call(this); + result = __out.join(''); + __out = out; + return __safe(result); + }, __sanitize = function(value) { + if (value && value.ecoSafe) { + return value; + } else if (typeof value !== 'undefined' && value != null) { + return __escape(value); + } else { + return ''; + } + }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; + __safe = __obj.safe = function(value) { + if (value && value.ecoSafe) { + return value; + } else { + if (!(typeof value !== 'undefined' && value != null)) value = ''; + var result = new String(value); + result.ecoSafe = true; + return result; + } + }; + if (!__escape) { + __escape = __obj.escape = function(value) { + return ('' + value) + .replace(/&/g, '&') + .replace(//g, '>') + .replace(/"/g, '"'); + }; + } + (function() { + (function() { + if (this.agent.avatar) { + __out.push('\n\n'); + } + + __out.push('\n\n '); + + __out.push(__sanitize(this.agent.name)); + + __out.push('\n'); + + }).call(this); + + }).call(__obj); + __obj.safe = __objSafe, __obj.escape = __escape; + return __out.join(''); +}; + var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; }, slice = [].slice, extend = function(child, parent) { for (var key in parent) { if (hasProp.call(parent, key)) child[key] = parent[key]; } function ctor() { this.constructor = child; } ctor.prototype = parent.prototype; child.prototype = new ctor(); child.__super__ = parent.prototype; return child; }, @@ -60,7 +121,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; Log.prototype.log = function(level, items) { - var i, item, len, logString; + var item, j, len, logString; items.unshift('||'); items.unshift(level); items.unshift(this.options.logPrefix); @@ -69,8 +130,8 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return; } logString = ''; - for (i = 0, len = items.length; i < len; i++) { - item = items[i]; + for (j = 0, len = items.length; j < len; j++) { + item = items[j]; logString += ' '; if (typeof item === 'object') { logString += JSON.stringify(item); @@ -173,11 +234,11 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); })(this); this.ws.onmessage = (function(_this) { return function(e) { - var i, len, pipe, pipes; + var j, len, pipe, pipes; pipes = JSON.parse(e.data); _this.log.debug('onMessage', e.data); - for (i = 0, len = pipes.length; i < len; i++) { - pipe = pipes[i]; + for (j = 0, len = pipes.length; j < len; j++) { + pipe = pipes[j]; if (pipe.event === 'pong') { _this.ping(); } @@ -386,8 +447,15 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); ZammadChat.prototype.scrollSnapTolerance = 10; + ZammadChat.prototype.richTextFormatKey = { + 66: true, + 73: true, + 85: true, + 83: true + }; + ZammadChat.prototype.T = function() { - var i, item, items, len, string, translations; + var item, items, j, len, string, translations; string = arguments[0], items = 2 <= arguments.length ? slice.call(arguments, 1) : []; if (this.options.lang && this.options.lang !== 'en') { if (!this.translations[this.options.lang]) { @@ -401,8 +469,8 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); } } if (items) { - for (i = 0, len = items.length; i < len; i++) { - item = items[i]; + for (j = 0, len = items.length; j < len; j++) { + item = items[j]; string = string.replace(/%s/, item); } } @@ -425,6 +493,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; function ZammadChat(options) { + this.removeAttributes = bind(this.removeAttributes, this); this.startTimeoutObservers = bind(this.startTimeoutObservers, this); this.onCssLoaded = bind(this.onCssLoaded, this); this.setAgentOnlineState = bind(this.setAgentOnlineState, this); @@ -552,6 +621,203 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); keydown: this.checkForEnter, input: this.onInput }); + this.input.on('keydown', (function(_this) { + return function(e) { + var richtTextControl; + richtTextControl = false; + if (!e.altKey && !e.ctrlKey && e.metaKey) { + richtTextControl = true; + } else if (!e.altKey && e.ctrlKey && !e.metaKey) { + richtTextControl = true; + } + if (richtTextControl && _this.richTextFormatKey[e.keyCode]) { + e.preventDefault(); + if (e.keyCode === 66) { + document.execCommand('bold'); + return true; + } + if (e.keyCode === 73) { + document.execCommand('italic'); + return true; + } + if (e.keyCode === 85) { + document.execCommand('underline'); + return true; + } + if (e.keyCode === 83) { + document.execCommand('strikeThrough'); + return true; + } + } + }; + })(this)); + this.input.on('paste', (function(_this) { + return function(e) { + var clipboardData, docType, error, html, htmlTmp, imageFile, imageInserted, item, match, reader, regex, replacementTag, text; + e.stopPropagation(); + e.preventDefault(); + clipboardData; + if (e.clipboardData) { + clipboardData = e.clipboardData; + } else if (window.clipboardData) { + clipboardData = window.clipboardData; + } else if (e.originalEvent.clipboardData) { + clipboardData = e.originalEvent.clipboardData; + } else { + throw 'No clipboardData support'; + } + imageInserted = false; + if (clipboardData && clipboardData.items && clipboardData.items[0]) { + item = clipboardData.items[0]; + if (item.kind === 'file' && (item.type === 'image/png' || item.type === 'image/jpeg')) { + imageFile = item.getAsFile(); + reader = new FileReader(); + reader.onload = function(e) { + var img, insert, result; + result = e.target.result; + img = document.createElement('img'); + img.src = result; + insert = function(dataUrl, width, height, isRetina) { + if (_this.isRetina()) { + width = width / 2; + height = height / 2; + } + result = dataUrl; + img = ""; + return document.execCommand('insertHTML', false, img); + }; + return _this.resizeImage(img.src, 460, 'auto', 2, 'image/jpeg', 'auto', insert); + }; + reader.readAsDataURL(imageFile); + imageInserted = true; + } + } + if (imageInserted) { + return; + } + text = void 0; + docType = void 0; + try { + text = clipboardData.getData('text/html'); + docType = 'html'; + if (!text || text.length === 0) { + docType = 'text'; + text = clipboardData.getData('text/plain'); + } + if (!text || text.length === 0) { + docType = 'text2'; + text = clipboardData.getData('text'); + } + } catch (error) { + e = error; + console.log('Sorry, can\'t insert markup because browser is not supporting it.'); + docType = 'text3'; + text = clipboardData.getData('text'); + } + if (docType === 'text' || docType === 'text2' || docType === 'text3') { + text = '
          ' + text.replace(/\n/g, '
          ') + '
          '; + text = text.replace(/
          <\/div>/g, '

          '); + } + console.log('p', docType, text); + if (docType === 'html') { + html = $("
          " + text + "
          "); + match = false; + htmlTmp = text; + regex = new RegExp('<(/w|w)\:[A-Za-z]'); + if (htmlTmp.match(regex)) { + match = true; + htmlTmp = htmlTmp.replace(regex, ''); + } + regex = new RegExp('<(/o|o)\:[A-Za-z]'); + if (htmlTmp.match(regex)) { + match = true; + htmlTmp = htmlTmp.replace(regex, ''); + } + if (match) { + html = _this.wordFilter(html); + } + html = $(html); + html.contents().each(function() { + if (this.nodeType === 8) { + return $(this).remove(); + } + }); + html.find('a, font, small, time, form, label').replaceWith(function() { + return $(this).contents(); + }); + replacementTag = 'div'; + html.find('textarea').each(function() { + var newTag, outer; + outer = this.outerHTML; + regex = new RegExp('<' + this.tagName, 'i'); + newTag = outer.replace(regex, '<' + replacementTag); + regex = new RegExp('"); + img = img.get(0); + if (document.caretPositionFromPoint) { + pos = document.caretPositionFromPoint(x, y); + range = document.createRange(); + range.setStart(pos.offsetNode, pos.offset); + range.collapse(); + return range.insertNode(img); + } else if (document.caretRangeFromPoint) { + range = document.caretRangeFromPoint(x, y); + return range.insertNode(img); + } else { + return console.log('could not find carat'); + } + }; + return _this.resizeImage(img.src, 460, 'auto', 2, 'image/jpeg', 'auto', insert); + }; + return reader.readAsDataURL(file); + } + }; + })(this)); $(window).on('beforeunload', (function(_this) { return function() { return _this.onLeaveTemporary(); @@ -595,9 +861,9 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; ZammadChat.prototype.onWebSocketMessage = function(pipes) { - var i, len, pipe; - for (i = 0, len = pipes.length; i < len; i++) { - pipe = pipes[i]; + var j, len, pipe; + for (j = 0, len = pipes.length; j < len; j++) { + pipe = pipes[j]; this.log.debug('ws:onmessage', pipe); switch (pipe.event) { case 'chat_error': @@ -683,15 +949,15 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; ZammadChat.prototype.onReopenSession = function(data) { - var i, len, message, ref, unfinishedMessage; + var j, len, message, ref, unfinishedMessage; this.log.debug('old messages', data.session); this.inactiveTimeout.start(); unfinishedMessage = sessionStorage.getItem('unfinished_message'); if (data.agent) { this.onConnectionEstablished(data); ref = data.session; - for (i = 0, len = ref.length; i < len; i++) { - message = ref[i]; + for (j = 0, len = ref.length; j < len; j++) { + message = ref[j]; this.renderMessage({ message: message.content, id: message.id, @@ -1322,73 +1588,223 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); } }; + ZammadChat.prototype.isRetina = function() { + var mq; + if (window.matchMedia) { + mq = window.matchMedia('only screen and (min--moz-device-pixel-ratio: 1.3), only screen and (-o-min-device-pixel-ratio: 2.6/2), only screen and (-webkit-min-device-pixel-ratio: 1.3), only screen and (min-device-pixel-ratio: 1.3), only screen and (min-resolution: 1.3dppx)'); + return mq && mq.matches || (window.devicePixelRatio > 1); + } + return false; + }; + + ZammadChat.prototype.resizeImage = function(dataURL, x, y, sizeFactor, type, quallity, callback, force) { + var imageObject; + if (x == null) { + x = 'auto'; + } + if (y == null) { + y = 'auto'; + } + if (sizeFactor == null) { + sizeFactor = 1; + } + if (force == null) { + force = true; + } + imageObject = new Image(); + imageObject.onload = function() { + var canvas, context, factor, imageHeight, imageWidth, newDataUrl, resize; + imageWidth = imageObject.width; + imageHeight = imageObject.height; + console.log('ImageService', 'current size', imageWidth, imageHeight); + if (y === 'auto' && x === 'auto') { + x = imageWidth; + y = imageHeight; + } + if (y === 'auto') { + factor = imageWidth / x; + y = imageHeight / factor; + } + if (x === 'auto') { + factor = imageWidth / y; + x = imageHeight / factor; + } + resize = false; + if (x < imageWidth || y < imageHeight) { + resize = true; + x = x * sizeFactor; + y = y * sizeFactor; + } else { + x = imageWidth; + y = imageHeight; + } + canvas = document.createElement('canvas'); + canvas.width = x; + canvas.height = y; + context = canvas.getContext('2d'); + context.drawImage(imageObject, 0, 0, x, y); + if (quallity === 'auto') { + if (x < 200 && y < 200) { + quallity = 1; + } else if (x < 400 && y < 400) { + quallity = 0.9; + } else if (x < 600 && y < 600) { + quallity = 0.8; + } else if (x < 900 && y < 900) { + quallity = 0.7; + } else { + quallity = 0.6; + } + } + newDataUrl = canvas.toDataURL(type, quallity); + if (resize) { + console.log('ImageService', 'resize', x / sizeFactor, y / sizeFactor, quallity, (newDataUrl.length * 0.75) / 1024 / 1024, 'in mb'); + callback(newDataUrl, x / sizeFactor, y / sizeFactor, true); + return; + } + console.log('ImageService', 'no resize', x, y, quallity, (newDataUrl.length * 0.75) / 1024 / 1024, 'in mb'); + return callback(newDataUrl, x, y, false); + }; + return imageObject.src = dataURL; + }; + + ZammadChat.prototype.pasteHtmlAtCaret = function(html) { + var el, frag, lastNode, node, range, sel; + sel = void 0; + range = void 0; + if (window.getSelection) { + sel = window.getSelection(); + if (sel.getRangeAt && sel.rangeCount) { + range = sel.getRangeAt(0); + range.deleteContents(); + el = document.createElement('div'); + el.innerHTML = html; + frag = document.createDocumentFragment(node, lastNode); + while (node = el.firstChild) { + lastNode = frag.appendChild(node); + } + range.insertNode(frag); + if (lastNode) { + range = range.cloneRange(); + range.setStartAfter(lastNode); + range.collapse(true); + sel.removeAllRanges(); + return sel.addRange(range); + } + } + } else if (document.selection && document.selection.type !== 'Control') { + return document.selection.createRange().pasteHTML(html); + } + }; + + ZammadChat.prototype.wordFilter = function(editor) { + var content, last_level, pnt; + content = editor.html(); + content = content.replace(//gi, ''); + content = content.replace(/<(!|script[^>]*>.*?<\/script(?=[>\s])|\/?(\?xml(:\w+)?|img|meta|link|style|\w:\w+)(?=[\s\/>]))[^>]*>/gi, ''); + content = content.replace(/<(\/?)s>/gi, '<$1strike>'); + content = content.replace(/ /gi, ' '); + editor.html(content); + $('p', editor).each(function() { + var matches, str; + str = $(this).attr('style'); + matches = /mso-list:\w+ \w+([0-9]+)/.exec(str); + if (matches) { + return $(this).data('_listLevel', parseInt(matches[1], 10)); + } + }); + last_level = 0; + pnt = null; + $('p', editor).each(function() { + var cur_level, i, j, list_tag, matches, ref, ref1, ref2, start, txt; + cur_level = $(this).data('_listLevel'); + if (cur_level !== void 0) { + txt = $(this).text(); + list_tag = '
            '; + if (/^\s*\w+\./.test(txt)) { + matches = /([0-9])\./.exec(txt); + if (matches) { + start = parseInt(matches[1], 10); + list_tag = (ref = start > 1) != null ? ref : '
              ': '
                ' + }; + } else { + list_tag = '
                  '; + } + } + if (cur_level > last_level) { + if (last_level === 0) { + $(this).before(list_tag); + pnt = $(this).prev(); + } else { + pnt = $(list_tag).appendTo(pnt); + } + } + if (cur_level < last_level) { + for (i = j = ref1 = i, ref2 = last_level - cur_level; ref1 <= ref2 ? j <= ref2 : j >= ref2; i = ref1 <= ref2 ? ++j : --j) { + pnt = pnt.parent(); + } + } + $('span:first', this).remove(); + pnt.append('
                1. ' + $(this).html() + '
                  2. '); + $(this).remove(); + return last_level = cur_level; + } else { + return last_level = 0; + } + }); + $('[style]', editor).removeAttr('style'); + $('[align]', editor).removeAttr('align'); + $('span', editor).replaceWith(function() { + return $(this).contents(); + }); + $('span:empty', editor).remove(); + $("[class^='Mso']", editor).removeAttr('class'); + $('p:empty', editor).remove(); + return editor; + }; + + ZammadChat.prototype.removeAttribute = function(element) { + var $element, att, j, len, ref; + if (!element) { + return; + } + $element = $(element); + ref = element.attributes; + for (j = 0, len = ref.length; j < len; j++) { + att = ref[j]; + if (att && att.name) { + element.removeAttribute(att.name); + } + } + return $element.removeAttr('style').removeAttr('class').removeAttr('lang').removeAttr('type').removeAttr('align').removeAttr('id').removeAttr('wrap').removeAttr('title'); + }; + + ZammadChat.prototype.removeAttributes = function(html, parent) { + if (parent == null) { + parent = true; + } + if (parent) { + html.each((function(_this) { + return function(index, element) { + return _this.removeAttribute(element); + }; + })(this)); + } + html.find('*').each((function(_this) { + return function(index, element) { + return _this.removeAttribute(element); + }; + })(this)); + return html; + }; + return ZammadChat; })(Base); return window.ZammadChat = ZammadChat; })(window.jQuery, window); -if (!window.zammadChatTemplates) { - window.zammadChatTemplates = {}; -} -window.zammadChatTemplates["agent"] = function (__obj) { - if (!__obj) __obj = {}; - var __out = [], __capture = function(callback) { - var out = __out, result; - __out = []; - callback.call(this); - result = __out.join(''); - __out = out; - return __safe(result); - }, __sanitize = function(value) { - if (value && value.ecoSafe) { - return value; - } else if (typeof value !== 'undefined' && value != null) { - return __escape(value); - } else { - return ''; - } - }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; - __safe = __obj.safe = function(value) { - if (value && value.ecoSafe) { - return value; - } else { - if (!(typeof value !== 'undefined' && value != null)) value = ''; - var result = new String(value); - result.ecoSafe = true; - return result; - } - }; - if (!__escape) { - __escape = __obj.escape = function(value) { - return ('' + value) - .replace(/&/g, '&') - .replace(//g, '>') - .replace(/"/g, '"'); - }; - } - (function() { - (function() { - if (this.agent.avatar) { - __out.push('\n\n'); - } - - __out.push('\n\n '); - - __out.push(__sanitize(this.agent.name)); - - __out.push('\n'); - - }).call(this); - - }).call(__obj); - __obj.safe = __objSafe, __obj.escape = __escape; - return __out.join(''); -}; - if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } diff --git a/public/assets/chat/chat.min.js b/public/assets/chat/chat.min.js index fed77d7b7..91f5131c5 100644 --- a/public/assets/chat/chat.min.js +++ b/public/assets/chat/chat.min.js @@ -1,2 +1,2 @@ -var bind=function(t,e){return function(){return t.apply(e,arguments)}},slice=[].slice,extend=function(t,e){function s(){this.constructor=t}for(var n in e)hasProp.call(e,n)&&(t[n]=e[n]);return s.prototype=e.prototype,t.prototype=new s,t.__super__=e.prototype,t},hasProp={}.hasOwnProperty;!function(t,e){var s,n,i,o,a,r,l,h,d;return d=document.getElementsByTagName("script"),r=d[d.length-1],l=r.src.match(".*://([^:/]*).*")[1],h=r.src.match("(.*)://[^:/]*.*")[1],s=function(){function e(e){this.options=t.extend({},this.defaults,e),this.log=new i({debug:this.options.debug,logPrefix:this.options.logPrefix||this.logPrefix})}return e.prototype.defaults={debug:!1},e}(),i=function(){function e(e){this.log=bind(this.log,this),this.error=bind(this.error,this),this.notice=bind(this.notice,this),this.debug=bind(this.debug,this),this.options=t.extend({},this.defaults,e)}return e.prototype.defaults={debug:!1},e.prototype.debug=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.options.debug?this.log("debug",t):void 0},e.prototype.notice=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("notice",t)},e.prototype.error=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("error",t)},e.prototype.log=function(e,s){var n,i,o,a;if(s.unshift("||"),s.unshift(e),s.unshift(this.options.logPrefix),console.log.apply(console,s),this.options.debug){for(a="",n=0,o=s.length;o>n;n++)i=s[n],a+=" ",a+="object"==typeof i?JSON.stringify(i):i&&i.toString?i.toString():i;return t(".js-chatLogDisplay").prepend("
                  "+a+"
                  ")}},e}(),o=function(t){function e(t){this.stop=bind(this.stop,this),this.start=bind(this.start,this),e.__super__.constructor.call(this,t)}return extend(e,t),e.prototype.timeoutStartedAt=null,e.prototype.logPrefix="timeout",e.prototype.defaults={debug:!1,timeout:4,timeoutIntervallCheck:.5},e.prototype.start=function(){var t,e;return this.stop(),e=new Date,t=function(t){return function(){var s;return s=new Date-new Date(e.getTime()+1e3*t.options.timeout*60),t.log.debug("Timeout check for "+t.options.timeout+" minutes (left "+s/1e3+" sec.)"),0>s?void 0:(t.stop(),t.options.callback())}}(this),this.log.debug("Start timeout in "+this.options.timeout+" minutes"),this.intervallId=setInterval(t,1e3*this.options.timeoutIntervallCheck*60)},e.prototype.stop=function(){return this.intervallId?(this.log.debug("Stop timeout of "+this.options.timeout+" minutes"),clearInterval(this.intervallId)):void 0},e}(s),n=function(t){function s(t){this.ping=bind(this.ping,this),this.send=bind(this.send,this),this.reconnect=bind(this.reconnect,this),this.close=bind(this.close,this),this.connect=bind(this.connect,this),this.set=bind(this.set,this),s.__super__.constructor.call(this,t)}return extend(s,t),s.prototype.logPrefix="io",s.prototype.set=function(t){var e,s,n;s=[];for(e in t)n=t[e],s.push(this.options[e]=n);return s},s.prototype.connect=function(){return this.log.debug("Connecting to "+this.options.host),this.ws=new e.WebSocket(""+this.options.host),this.ws.onopen=function(t){return function(e){return t.log.debug("onOpen",e),t.options.onOpen(e),t.ping()}}(this),this.ws.onmessage=function(t){return function(e){var s,n,i,o;for(o=JSON.parse(e.data),t.log.debug("onMessage",e.data),s=0,n=o.length;n>s;s++)i=o[s],"pong"===i.event&&t.ping();return t.options.onMessage?t.options.onMessage(o):void 0}}(this),this.ws.onclose=function(t){return function(e){if(t.log.debug("close websocket connection",e),t.pingDelayId&&clearTimeout(t.pingDelayId),t.manualClose){if(t.log.debug("manual close, onClose callback"),t.manualClose=!1,t.options.onClose)return t.options.onClose(e)}else if(t.log.debug("error close, onError callback"),t.options.onError)return t.options.onError("Connection lost...")}}(this),this.ws.onerror=function(t){return function(e){return t.log.debug("onError",e),t.options.onError?t.options.onError(e):void 0}}(this)},s.prototype.close=function(){return this.log.debug("close websocket manually"),this.manualClose=!0,this.ws.close()},s.prototype.reconnect=function(){return this.log.debug("reconnect"),this.close(),this.connect()},s.prototype.send=function(t,e){var s;return null==e&&(e={}),this.log.debug("send",t,e),s=JSON.stringify({event:t,data:e}),this.ws.send(s)},s.prototype.ping=function(){var t;return t=function(t){return function(){return t.send("ping")}}(this),this.pingDelayId=setTimeout(t,29e3)},s}(s),a=function(s){function i(s){return this.startTimeoutObservers=bind(this.startTimeoutObservers,this),this.onCssLoaded=bind(this.onCssLoaded,this),this.setAgentOnlineState=bind(this.setAgentOnlineState,this),this.onConnectionEstablished=bind(this.onConnectionEstablished,this),this.setSessionId=bind(this.setSessionId,this),this.onConnectionReestablished=bind(this.onConnectionReestablished,this),this.reconnect=bind(this.reconnect,this),this.destroy=bind(this.destroy,this),this.onScrollHintClick=bind(this.onScrollHintClick,this),this.detectScrolledtoBottom=bind(this.detectScrolledtoBottom,this),this.onLeaveTemporary=bind(this.onLeaveTemporary,this),this.onAgentTypingEnd=bind(this.onAgentTypingEnd,this),this.onAgentTypingStart=bind(this.onAgentTypingStart,this),this.onQueue=bind(this.onQueue,this),this.onQueueScreen=bind(this.onQueueScreen,this),this.onWebSocketClose=bind(this.onWebSocketClose,this),this.onCloseAnimationEnd=bind(this.onCloseAnimationEnd,this),this.close=bind(this.close,this),this.toggle=bind(this.toggle,this),this.sessionClose=bind(this.sessionClose,this),this.onOpenAnimationEnd=bind(this.onOpenAnimationEnd,this),this.open=bind(this.open,this),this.renderMessage=bind(this.renderMessage,this),this.receiveMessage=bind(this.receiveMessage,this),this.onSubmit=bind(this.onSubmit,this),this.onFocus=bind(this.onFocus,this),this.onInput=bind(this.onInput,this),this.onReopenSession=bind(this.onReopenSession,this),this.onError=bind(this.onError,this),this.onWebSocketMessage=bind(this.onWebSocketMessage,this),this.send=bind(this.send,this),this.checkForEnter=bind(this.checkForEnter,this),this.render=bind(this.render,this),this.view=bind(this.view,this),this.T=bind(this.T,this),this.options=t.extend({},this.defaults,s),i.__super__.constructor.call(this,this.options),this.isFullscreen=e.matchMedia&&e.matchMedia("(max-width: 768px)").matches,this.scrollRoot=t(this.getScrollRoot()),t?e.WebSocket&&sessionStorage?this.options.chatId?(this.options.lang||(this.options.lang=t("html").attr("lang")),this.options.lang&&(this.translations[this.options.lang]||(this.log.debug("lang: No "+this.options.lang+" found, try first two letters"),this.options.lang=this.options.lang.replace(/-.+?$/,"")),this.log.debug("lang: "+this.options.lang)),this.options.host||this.detectHost(),this.loadCss(),this.io=new n(this.options),this.io.set({onOpen:this.render,onClose:this.onWebSocketClose,onMessage:this.onWebSocketMessage,onError:this.onError}),void this.io.connect()):(this.state="unsupported",void this.log.error("Chat: need chatId as option!")):(this.state="unsupported",void this.log.notice("Chat: Browser not supported!")):(this.state="unsupported",void this.log.notice("Chat: no jquery found!"))}return extend(i,s),i.prototype.defaults={chatId:void 0,show:!0,target:t("body"),host:"",debug:!1,flat:!1,lang:void 0,cssAutoload:!0,cssUrl:void 0,fontSize:void 0,buttonClass:"open-zammad-chat",inactiveClass:"is-inactive",title:"Chat with us!",scrollHint:"Scrolle nach unten um neue Nachrichten zu sehen",idleTimeout:6,idleTimeoutIntervallCheck:.5,inactiveTimeout:8,inactiveTimeoutIntervallCheck:.5,waitingListTimeout:4,waitingListTimeoutIntervallCheck:.5},i.prototype.logPrefix="chat",i.prototype._messageCount=0,i.prototype.isOpen=!1,i.prototype.blinkOnlineInterval=null,i.prototype.stopBlinOnlineStateTimeout=null,i.prototype.showTimeEveryXMinutes=2,i.prototype.lastTimestamp=null,i.prototype.lastAddedType=null,i.prototype.inputTimeout=null,i.prototype.isTyping=!1,i.prototype.state="offline",i.prototype.initialQueueDelay=1e4,i.prototype.translations={de:{"Chat with us!":"Chatte mit uns!","Scroll down to see new messages":"Scrolle nach unten um neue Nachrichten zu sehen",Online:"Online",Online:"Online",Offline:"Offline",Connecting:"Verbinden","Connection re-established":"Verbindung wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleagues are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Es tut uns leid, es dauert länger als erwartet, um einen freien Platz zu erhalten. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal oder schicken Sie uns eine E-Mail. Vielen Dank!"},fr:{"Chat with us!":"Chattez avec nous!","Scroll down to see new messages":"Faites défiler pour lire les nouveaux messages",Online:"En-ligne",Online:"En-ligne",Offline:"Hors-ligne",Connecting:"Connexion en cours","Connection re-established":"Connexion rétablie",Today:"Aujourdhui",Send:"Envoyer","Compose your message...":"Composez votre message...","All colleagues are busy.":"Tous les collègues sont actuellement occupés.","You are on waiting list position %s.":"Vous êtes actuellement en %s position dans la file d'attente.","Start new conversation":"Démarrer une nouvelle conversation","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation avec %s va être fermée.","Since you didn't respond in the last %s minutes your conversation got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!"},"zh-cn":{"Chat with us!":"发起即时对话!","Scroll down to see new messages":"向下滚动以查看新消息",Online:"在线",Online:"在线",Offline:"离线",Connecting:"连接中","Connection re-established":"正在重新建立连接",Today:"今天",Send:"发送","Compose your message...":"正在输入信息...","All colleagues are busy.":"所有工作人员都在忙碌中.","You are on waiting list position %s.":"您目前的等候位置是第 %s 位.","Start new conversation":"开始新的会话","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由于您超过 %s 分钟没有回复, 您与 %s 的会话已被关闭.","Since you didn't respond in the last %s minutes your conversation got closed.":"由于您超过 %s 分钟没有任何回复, 该对话已被关闭.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 目前需要等候更长的时间才能接入对话, 请稍后重试或向我们发送电子邮件. 谢谢!"},"zh-tw":{"Chat with us!":"開始即時對话!","Scroll down to see new messages":"向下滑動以查看新訊息",Online:"線上",Online:"線上",Offline:"离线",Connecting:"連線中","Connection re-established":"正在重新建立連線中",Today:"今天",Send:"發送","Compose your message...":"正在輸入訊息...","All colleagues are busy.":"所有服務人員都在忙碌中.","You are on waiting list position %s.":"你目前的等候位置是第 %s 順位.","Start new conversation":"開始新的對話","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由於你超過 %s 分鐘沒有回應, 你與 %s 的對話已被關閉.","Since you didn't respond in the last %s minutes your conversation got closed.":"由於你超過 %s 分鐘沒有任何回應, 該對話已被關閉.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 當前需要等候更長的時間方可排入對話程序, 請稍後重試或向我們寄送電子郵件. 謝謝!"}},i.prototype.sessionId=void 0,i.prototype.scrolledToBottom=!0,i.prototype.scrollSnapTolerance=10,i.prototype.T=function(){var t,e,s,n,i,o;if(i=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[i]||this.log.notice("Translation needed for '"+i+"'"),i=o[i]||i):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,n=s.length;n>t;t++)e=s[t],i=i.replace(/%s/,e);return i},i.prototype.view=function(t){return function(s){return function(n){return n||(n={}),n.T=s.T,n.background=s.options.background,n.flat=s.options.flat,n.fontSize=s.options.fontSize,e.zammadChatTemplates[t](n)}}(this)},i.prototype.getScrollRoot=function(){var t,e,s;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,s=e.scrollTop,e.scrollTop=s+1,t=e.scrollTop,e.scrollTop=s,t>s?e:document.body)},i.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId,url:e.location.href})},i.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title,scrollHint:this.options.scrollHint})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.el.find(".zammad-chat-body").on("scroll",this.detectScrolledtoBottom),this.el.find(".zammad-scroll-hint").click(this.onScrollHintClick),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void(t.sessionId&&t.send("chat_session_notice",{session_id:t.sessionId,message:e.location.href})):t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},i.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},i.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},i.prototype.onWebSocketMessage=function(t){var e,s,n;for(e=0,s=t.length;s>e;e++)switch(n=t[e],this.log.debug("ws:onmessage",n),n.event){case"chat_error":this.log.notice(n.data),n.data&&"chat_disabled"===n.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(n.data.self_written)return;this.receiveMessage(n.data);break;case"chat_session_typing":if(n.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(n.data);break;case"chat_session_queue":this.onQueueScreen(n.data);break;case"chat_session_closed":this.onSessionClosed(n.data);break;case"chat_session_left":this.onSessionClosed(n.data);break;case"chat_status_customer":switch(n.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+n.data.queue);break;case"reconnect":this.onReopenSession(n.data)}}},i.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},i.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},i.prototype.onReopenSession=function(t){var e,s,n,i,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),i=t.session,e=0,s=i.length;s>e;e++)n=i[e],this.renderMessage({message:n.content,id:n.id,from:n.created_by_id?"agent":"customer"});o&&this.input.html(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},i.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.html()),this.onTyping()},i.prototype.onFocus=function(){var s;return t(e).scrollTop(10),s=t(e).scrollTop()>0,t(e).scrollTop(0),s?this.log.notice("virtual keyboard shown"):void 0},i.prototype.onFocusOut=function(){},i.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},i.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},i.prototype.sendMessage=function(){var t,e;return(t=this.input.html())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").get(0)?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.html(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},i.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"}),this.scrollToBottom({showHint:!0})},i.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(t))},i.prototype.open=function(){var t;return this.isOpen?void this.log.debug("widget already open, block"):(this.isOpen=!0,this.log.debug("open widget"),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):(this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.send("chat_session_init",{url:e.location.href})))},i.prototype.onOpenAnimationEnd=function(){return this.idleTimeout.stop(),this.isFullscreen?this.disableScrollOnRoot():void 0},i.prototype.sessionClose=function(){return this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},i.prototype.toggle=function(t){return this.isOpen?this.close(t):this.open(t)},i.prototype.close=function(t){var e;return this.isOpen?(this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId?(this.log.debug("close widget"),t&&t.stopPropagation(),this.sessionClose(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd)):void this.log.debug("can't close widget without sessionId")):void this.log.debug("can't close widget, it's not open")},i.prototype.onCloseAnimationEnd=function(){return this.el.css("bottom",""),this.el.removeClass("zammad-chat-is-open"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,this.io.reconnect()},i.prototype.onWebSocketClose=function(){return this.isOpen?void 0:this.el?(this.el.removeClass("zammad-chat-is-shown"),this.el.removeClass("zammad-chat-is-loaded")):void 0},i.prototype.show=function(){return"offline"!==this.state?(this.el.addClass("zammad-chat-is-loaded"),this.el.addClass("zammad-chat-is-shown")):void 0},i.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},i.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},i.prototype.hideModal=function(){return this.el.find(".zammad-chat-modal").html("")},i.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},i.prototype.onQueue=function(t){return this.log.notice("onQueue",t.position),this.inQueue=!0,this.el.find(".zammad-chat-modal").html(this.view("waiting")({position:t.position}))},i.prototype.onAgentTypingStart=function(){return this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),!this.el.find(".zammad-chat-message--typing").get(0)&&(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.isVisible(this.el.find(".zammad-chat-message--typing"),!0))?this.scrollToBottom():void 0},i.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},i.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},i.prototype.maybeAddTimestamp=function(){var t,e,s;return s=Date.now(),!this.lastTimestamp||s-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=s):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=s,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},i.prototype.updateLastTimestamp=function(t,e){return this.el?this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e})):void 0},i.prototype.addStatus=function(t){return this.el?(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()):void 0},i.prototype.detectScrolledtoBottom=function(){var t;return t=this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-chat-body").outerHeight(),this.scrolledToBottom=Math.abs(t-this.el.find(".zammad-chat-body").prop("scrollHeight"))<=this.scrollSnapTolerance,this.scrolledToBottom?this.el.find(".zammad-scroll-hint").addClass("is-hidden"):void 0},i.prototype.showScrollHint=function(){return this.el.find(".zammad-scroll-hint").removeClass("is-hidden"),this.el.find(".zammad-chat-body").scrollTop(this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-scroll-hint").outerHeight())},i.prototype.onScrollHintClick=function(){return this.el.find(".zammad-chat-body").animate({scrollTop:this.el.find(".zammad-chat-body").prop("scrollHeight")},300)},i.prototype.scrollToBottom=function(e){var s;return s=(null!=e?e:{showHint:!1}).showHint,this.scrolledToBottom?this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight")):s?this.showScrollHint():void 0},i.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy widget",t),this.setAgentOnlineState("offline"),t.remove&&this.el&&this.el.remove(),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},i.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},i.prototype.onConnectionReestablished=function(){return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established"))},i.prototype.onSessionClosed=function(t){return this.addStatus(this.T("Chat closed by %s",t.realname)),this.disableInput(),this.setAgentOnlineState("offline"),this.inactiveTimeout.stop()},i.prototype.setSessionId=function(t){return this.sessionId=t,void 0===t?sessionStorage.removeItem("sessionId"):sessionStorage.setItem("sessionId",t)},i.prototype.onConnectionEstablished=function(t){return this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.inQueue=!1,t.agent&&(this.agent=t.agent),t.session_id&&this.setSessionId(t.session_id),this.el.find(".zammad-chat-body").html(""),this.el.find(".zammad-chat-agent").html(this.view("agent")({agent:this.agent})),this.enableInput(),this.hideModal(),this.el.find(".zammad-chat-welcome").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").removeClass("zammad-chat-is-hidden"),this.isFullscreen||this.input.focus(),this.setAgentOnlineState("online"),this.waitingListTimeout.stop(),this.idleTimeout.stop(),this.inactiveTimeout.start()},i.prototype.showCustomerTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("customer_timeout")({agent:this.agent.name,delay:this.options.inactiveTimeout})),t=function(){return 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wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleagues are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Es tut uns leid, es dauert länger als erwartet, um einen freien Platz zu erhalten. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal oder schicken Sie uns eine E-Mail. Vielen Dank!"},fr:{"Chat with us!":"Chattez avec nous!","Scroll down to see new messages":"Faites défiler pour lire les nouveaux messages",Online:"En-ligne",Online:"En-ligne",Offline:"Hors-ligne",Connecting:"Connexion en cours","Connection re-established":"Connexion rétablie",Today:"Aujourdhui",Send:"Envoyer","Compose your message...":"Composez votre message...","All colleagues are busy.":"Tous les collègues sont actuellement occupés.","You are on waiting list position %s.":"Vous êtes actuellement en %s position dans la file d'attente.","Start new conversation":"Démarrer une nouvelle conversation","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation avec %s va être fermée.","Since you didn't respond in the last %s minutes your conversation got closed.":"Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!"},"zh-cn":{"Chat with us!":"发起即时对话!","Scroll down to see new messages":"向下滚动以查看新消息",Online:"在线",Online:"在线",Offline:"离线",Connecting:"连接中","Connection re-established":"正在重新建立连接",Today:"今天",Send:"发送","Compose your message...":"正在输入信息...","All colleagues are busy.":"所有工作人员都在忙碌中.","You are on waiting list position %s.":"您目前的等候位置是第 %s 位.","Start new conversation":"开始新的会话","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由于您超过 %s 分钟没有回复, 您与 %s 的会话已被关闭.","Since you didn't respond in the last %s minutes your conversation got closed.":"由于您超过 %s 分钟没有任何回复, 该对话已被关闭.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 目前需要等候更长的时间才能接入对话, 请稍后重试或向我们发送电子邮件. 谢谢!"},"zh-tw":{"Chat with us!":"開始即時對话!","Scroll down to see new messages":"向下滑動以查看新訊息",Online:"線上",Online:"線上",Offline:"离线",Connecting:"連線中","Connection re-established":"正在重新建立連線中",Today:"今天",Send:"發送","Compose your message...":"正在輸入訊息...","All colleagues are busy.":"所有服務人員都在忙碌中.","You are on waiting list position %s.":"你目前的等候位置是第 %s 順位.","Start new conversation":"開始新的對話","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"由於你超過 %s 分鐘沒有回應, 你與 %s 的對話已被關閉.","Since you didn't respond in the last %s minutes your conversation got closed.":"由於你超過 %s 分鐘沒有任何回應, 該對話已被關閉.","We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!":"非常抱歉, 當前需要等候更長的時間方可排入對話程序, 請稍後重試或向我們寄送電子郵件. 謝謝!"}},i.prototype.sessionId=void 0,i.prototype.scrolledToBottom=!0,i.prototype.scrollSnapTolerance=10,i.prototype.richTextFormatKey={66:!0,73:!0,85:!0,83:!0},i.prototype.T=function(){var t,e,n,s,i,o;if(i=arguments[0],e=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[i]||this.log.notice("Translation needed for '"+i+"'"),i=o[i]||i):this.log.notice("Translation '"+this.options.lang+"' needed!")),e)for(n=0,s=e.length;s>n;n++)t=e[n],i=i.replace(/%s/,t);return i},i.prototype.view=function(t){return function(n){return function(s){return s||(s={}),s.T=n.T,s.background=n.options.background,s.flat=n.options.flat,s.fontSize=n.options.fontSize,e.zammadChatTemplates[t](s)}}(this)},i.prototype.getScrollRoot=function(){var t,e,n;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,n=e.scrollTop,e.scrollTop=n+1,t=e.scrollTop,e.scrollTop=n,t>n?e:document.body)},i.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId,url:e.location.href})},i.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title,scrollHint:this.options.scrollHint})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.el.find(".zammad-chat-body").on("scroll",this.detectScrolledtoBottom),this.el.find(".zammad-scroll-hint").click(this.onScrollHintClick),this.input.on({keydown:this.checkForEnter,input:this.onInput}),this.input.on("keydown",function(t){return function(e){var n;if(n=!1,e.altKey||e.ctrlKey||!e.metaKey?e.altKey||!e.ctrlKey||e.metaKey||(n=!0):n=!0,n&&t.richTextFormatKey[e.keyCode]){if(e.preventDefault(),66===e.keyCode)return document.execCommand("bold"),!0;if(73===e.keyCode)return document.execCommand("italic"),!0;if(85===e.keyCode)return document.execCommand("underline"),!0;if(83===e.keyCode)return document.execCommand("strikeThrough"),!0}}}(this)),this.input.on("paste",function(n){return function(s){var i,o,a,r,l,h,d,c,u,p,m,g,f;if(s.stopPropagation(),s.preventDefault(),s.clipboardData)i=s.clipboardData;else if(e.clipboardData)i=e.clipboardData;else{if(!s.originalEvent.clipboardData)throw"No clipboardData support";i=s.originalEvent.clipboardData}if(d=!1,i&&i.items&&i.items[0]&&(c=i.items[0],"file"!==c.kind||"image/png"!==c.type&&"image/jpeg"!==c.type||(h=c.getAsFile(),p=new FileReader,p.onload=function(t){var e,s,i;return i=t.target.result,e=document.createElement("img"),e.src=i,s=function(t,s,o,a){return n.isRetina()&&(s/=2,o/=2),i=t,e='',document.execCommand("insertHTML",!1,e)},n.resizeImage(e.src,460,"auto",2,"image/jpeg","auto",s)},p.readAsDataURL(h),d=!0)),!d){f=void 0,o=void 0;try{f=i.getData("text/html"),o="html",f&&0!==f.length||(o="text",f=i.getData("text/plain")),f&&0!==f.length||(o="text2",f=i.getData("text"))}catch(a){s=a,console.log("Sorry, can't insert markup because browser is not supporting it."),o="text3",f=i.getData("text")}return("text"===o||"text2"===o||"text3"===o)&&(f="
                  "+f.replace(/\n/g,"
                  ")+"
                  ",f=f.replace(/
                  <\/div>/g,"

                  ")),console.log("p",o,f),"html"===o&&(r=t("
                  "+f+"
                  "),u=!1,l=f,m=new RegExp("<(/w|w):[A-Za-z]"),l.match(m)&&(u=!0,l=l.replace(m,"")),m=new RegExp("<(/o|o):[A-Za-z]"),l.match(m)&&(u=!0,l=l.replace(m,"")),u&&(r=n.wordFilter(r)),r=t(r),r.contents().each(function(){return 8===this.nodeType?t(this).remove():void 0}),r.find("a, font, small, time, form, label").replaceWith(function(){return t(this).contents()}),g="div",r.find("textarea").each(function(){var e,n;return n=this.outerHTML,m=new RegExp("<"+this.tagName,"i"),e=n.replace(m,"<"+g),m=new RegExp("'),s=s.get(0),document.caretPositionFromPoint?(d=document.caretPositionFromPoint(r,l),c=document.createRange(),c.setStart(d.offsetNode,d.offset),c.collapse(),c.insertNode(s)):document.caretRangeFromPoint?(c=document.caretRangeFromPoint(r,l),c.insertNode(s)):console.log("could not find carat")},n.resizeImage(s.src,460,"auto",2,"image/jpeg","auto",i)},a.readAsDataURL(o)):void 0}}(this)),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void(t.sessionId&&t.send("chat_session_notice",{session_id:t.sessionId,message:e.location.href})):t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},i.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},i.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},i.prototype.onWebSocketMessage=function(t){var e,n,s;for(e=0,n=t.length;n>e;e++)switch(s=t[e],this.log.debug("ws:onmessage",s),s.event){case"chat_error":this.log.notice(s.data),s.data&&"chat_disabled"===s.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(s.data.self_written)return;this.receiveMessage(s.data);break;case"chat_session_typing":if(s.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(s.data);break;case"chat_session_queue":this.onQueueScreen(s.data);break;case"chat_session_closed":this.onSessionClosed(s.data);break;case"chat_session_left":this.onSessionClosed(s.data);break;case"chat_status_customer":switch(s.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+s.data.queue);break;case"reconnect":this.onReopenSession(s.data)}}},i.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},i.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},i.prototype.onReopenSession=function(t){var e,n,s,i,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),i=t.session,e=0,n=i.length;n>e;e++)s=i[e],this.renderMessage({message:s.content,id:s.id,from:s.created_by_id?"agent":"customer"});o&&this.input.html(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},i.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.html()),this.onTyping()},i.prototype.onFocus=function(){var n;return t(e).scrollTop(10),n=t(e).scrollTop()>0,t(e).scrollTop(0),n?this.log.notice("virtual keyboard shown"):void 0},i.prototype.onFocusOut=function(){},i.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},i.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},i.prototype.sendMessage=function(){var t,e;return(t=this.input.html())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").get(0)?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.html(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},i.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"}),this.scrollToBottom({showHint:!0})},i.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(t))},i.prototype.open=function(){var t;return this.isOpen?void this.log.debug("widget already open, block"):(this.isOpen=!0,this.log.debug("open widget"),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):(this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.send("chat_session_init",{url:e.location.href})))},i.prototype.onOpenAnimationEnd=function(){return this.idleTimeout.stop(),this.isFullscreen?this.disableScrollOnRoot():void 0},i.prototype.sessionClose=function(){return this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},i.prototype.toggle=function(t){return this.isOpen?this.close(t):this.open(t)},i.prototype.close=function(t){var e;return this.isOpen?(this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId?(this.log.debug("close widget"),t&&t.stopPropagation(),this.sessionClose(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd)):void this.log.debug("can't close widget without sessionId")):void this.log.debug("can't close widget, it's not open")},i.prototype.onCloseAnimationEnd=function(){return this.el.css("bottom",""),this.el.removeClass("zammad-chat-is-open"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,this.io.reconnect()},i.prototype.onWebSocketClose=function(){return this.isOpen?void 0:this.el?(this.el.removeClass("zammad-chat-is-shown"),this.el.removeClass("zammad-chat-is-loaded")):void 0},i.prototype.show=function(){return"offline"!==this.state?(this.el.addClass("zammad-chat-is-loaded"),this.el.addClass("zammad-chat-is-shown")):void 0},i.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},i.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},i.prototype.hideModal=function(){return this.el.find(".zammad-chat-modal").html("")},i.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},i.prototype.onQueue=function(t){return this.log.notice("onQueue",t.position),this.inQueue=!0,this.el.find(".zammad-chat-modal").html(this.view("waiting")({position:t.position}))},i.prototype.onAgentTypingStart=function(){return this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),!this.el.find(".zammad-chat-message--typing").get(0)&&(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.isVisible(this.el.find(".zammad-chat-message--typing"),!0))?this.scrollToBottom():void 0},i.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},i.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},i.prototype.maybeAddTimestamp=function(){var t,e,n;return n=Date.now(),!this.lastTimestamp||n-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=n):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=n,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},i.prototype.updateLastTimestamp=function(t,e){return this.el?this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e})):void 0},i.prototype.addStatus=function(t){return this.el?(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()):void 0},i.prototype.detectScrolledtoBottom=function(){var t;return t=this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-chat-body").outerHeight(),this.scrolledToBottom=Math.abs(t-this.el.find(".zammad-chat-body").prop("scrollHeight"))<=this.scrollSnapTolerance,this.scrolledToBottom?this.el.find(".zammad-scroll-hint").addClass("is-hidden"):void 0},i.prototype.showScrollHint=function(){return this.el.find(".zammad-scroll-hint").removeClass("is-hidden"),this.el.find(".zammad-chat-body").scrollTop(this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-scroll-hint").outerHeight())},i.prototype.onScrollHintClick=function(){return this.el.find(".zammad-chat-body").animate({scrollTop:this.el.find(".zammad-chat-body").prop("scrollHeight")},300)},i.prototype.scrollToBottom=function(e){var n;return n=(null!=e?e:{showHint:!1}).showHint,this.scrolledToBottom?this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight")):n?this.showScrollHint():void 0},i.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy widget",t),this.setAgentOnlineState("offline"),t.remove&&this.el&&this.el.remove(),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},i.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},i.prototype.onConnectionReestablished=function(){return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established"))},i.prototype.onSessionClosed=function(t){return this.addStatus(this.T("Chat closed by %s",t.realname)),this.disableInput(),this.setAgentOnlineState("offline"),this.inactiveTimeout.stop()},i.prototype.setSessionId=function(t){return this.sessionId=t,void 0===t?sessionStorage.removeItem("sessionId"):sessionStorage.setItem("sessionId",t)},i.prototype.onConnectionEstablished=function(t){return this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.inQueue=!1,t.agent&&(this.agent=t.agent),t.session_id&&this.setSessionId(t.session_id),this.el.find(".zammad-chat-body").html(""),this.el.find(".zammad-chat-agent").html(this.view("agent")({agent:this.agent})),this.enableInput(),this.hideModal(),this.el.find(".zammad-chat-welcome").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").removeClass("zammad-chat-is-hidden"),this.isFullscreen||this.input.focus(),this.setAgentOnlineState("online"),this.waitingListTimeout.stop(),this.idleTimeout.stop(),this.inactiveTimeout.start()},i.prototype.showCustomerTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("customer_timeout")({agent:this.agent.name,delay:this.options.inactiveTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showWaitingListTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("waiting_list_timeout")({delay:this.options.watingListTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},i.prototype.showLoader=function(){return this.el.find(".zammad-chat-modal").html(this.view("loader")())},i.prototype.setAgentOnlineState=function(t){var e;return this.state=t,this.el?(e=t.charAt(0).toUpperCase()+t.slice(1),this.el.find(".zammad-chat-agent-status").attr("data-status",t).text(this.T(e))):void 0},i.prototype.detectHost=function(){var t;return t="ws://","https"===h&&(t="wss://"),this.options.host=""+t+l+"/ws"},i.prototype.loadCss=function(){var t,e,n;if(this.options.cssAutoload)return n=this.options.cssUrl,n||(n=this.options.host.replace(/^wss/i,"https").replace(/^ws/i,"http").replace(/\/ws/i,""),n+="/assets/chat/chat.css"),this.log.debug("load css from '"+n+"'"),e="@import url('"+n+"');",t=document.createElement("link"),t.onload=this.onCssLoaded,t.rel="stylesheet",t.href="data:text/css,"+escape(e),document.getElementsByTagName("head")[0].appendChild(t); +},i.prototype.onCssLoaded=function(){return this.socketReady?this.onReady():this.cssLoaded=!0},i.prototype.startTimeoutObservers=function(){return this.idleTimeout=new o({logPrefix:"idleTimeout",debug:this.options.debug,timeout:this.options.idleTimeout,timeoutIntervallCheck:this.options.idleTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Idle timeout reached, hide widget",new Date),t.destroy({remove:!0})}}(this)}),this.inactiveTimeout=new o({logPrefix:"inactiveTimeout",debug:this.options.debug,timeout:this.options.inactiveTimeout,timeoutIntervallCheck:this.options.inactiveTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Inactive timeout reached, show timeout screen.",new Date),t.showCustomerTimeout(),t.destroy({remove:!1})}}(this)}),this.waitingListTimeout=new o({logPrefix:"waitingListTimeout",debug:this.options.debug,timeout:this.options.waitingListTimeout,timeoutIntervallCheck:this.options.waitingListTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Waiting list timeout reached, show timeout screen.",new Date),t.showWaitingListTimeout(),t.destroy({remove:!1})}}(this)})},i.prototype.disableScrollOnRoot=function(){return this.rootScrollOffset=this.scrollRoot.scrollTop(),this.scrollRoot.css({overflow:"hidden",position:"fixed"})},i.prototype.enableScrollOnRoot=function(){return 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                          \n
                          "),n.push(this.T("Start new conversation")),n.push("
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