Added possibility to create multible new tickets tasks.
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2 changed files with 28 additions and 9 deletions
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@ -40,7 +40,7 @@ class App.TicketCreate extends App.Controller
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@navigate '#ticket_create/' + default_type
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@navigate '#ticket_create/' + default_type
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# update navbar highlighting
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# update navbar highlighting
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@navupdate '#ticket_create/' + @type
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@navupdate '#ticket_create/' + @type + '/id/' + @id
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@fetch(params)
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@fetch(params)
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@ -57,7 +57,7 @@ class App.TicketCreate extends App.Controller
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id: @type
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id: @type
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url: =>
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url: =>
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'#ticket_create/' + @type
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'#ticket_create/' + @type + '/id/' + @id
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activate: =>
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activate: =>
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@navupdate '#'
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@navupdate '#'
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@ -168,7 +168,7 @@ class App.TicketCreate extends App.Controller
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form_id: @form_id
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form_id: @form_id
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model:
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model:
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configure_attributes: configure_attributes
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configure_attributes: configure_attributes
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className: 'create_' + @type
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className: 'create_' + @type + '_' + @id
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autofocus: true
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autofocus: true
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form_data: @edit_form
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form_data: @edit_form
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)
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)
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@ -199,7 +199,10 @@ class App.TicketCreate extends App.Controller
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@formDefault = @formParam( @el.find('.ticket-create') )
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@formDefault = @formParam( @el.find('.ticket-create') )
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localUserInfo: (params) =>
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localUserInfo: (params) =>
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@userInfo( user_id: params.customer_id )
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@userInfo(
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user_id: params.customer_id
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el: @el.find('[data-id="customer_info"]')
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)
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userNew: (e) =>
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userNew: (e) =>
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e.preventDefault()
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e.preventDefault()
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@ -340,8 +343,8 @@ class UserNew extends App.ControllerModal
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# force to reload object
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# force to reload object
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callbackReload = (user) ->
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callbackReload = (user) ->
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realname = user.displayName()
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realname = user.displayName()
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$('#create_' + ui.type + '_customer_id').val( user.id )
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$('#create_' + ui.type + '_' + ui.id + '_customer_id').val( user.id )
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$('#create_' + ui.type + '_customer_id_autocompletion').val( realname )
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$('#create_' + ui.type + '_' + ui.id + '_customer_id_autocompletion').val( realname )
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# start customer info controller
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# start customer info controller
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ui.userInfo( user_id: user.id )
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ui.userInfo( user_id: user.id )
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@ -356,18 +359,31 @@ class TicketCreateRouter extends App.ControllerPermanent
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constructor: (params) ->
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constructor: (params) ->
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super
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super
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@log 'create router', params
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@log 'create router', params
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# create new uniq form id
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if !params['id']
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id = Math.floor( Math.random() * 99999 )
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@navigate "#ticket_create/#{params['type']}/id/#{id}"
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return
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# cleanup params
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# cleanup params
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clean_params =
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clean_params =
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ticket_id: params.ticket_id
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ticket_id: params.ticket_id
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article_id: params.article_id
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article_id: params.article_id
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type: params.type
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type: params.type
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id: params.id
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App.TaskManager.add( 'TicketCreateScreen', params['type'], 'TicketCreate', clean_params )
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App.TaskManager.add( 'TicketCreateScreen', params['type'] + '-' + params['id'], 'TicketCreate', clean_params )
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App.Config.set( 'ticket_create', TicketCreateRouter, 'Routes' )
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# split ticket
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App.Config.set( 'ticket_create/:ticket_id/:article_id', TicketCreateRouter, 'Routes' )
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App.Config.set( 'ticket_create/:ticket_id/:article_id', TicketCreateRouter, 'Routes' )
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App.Config.set( 'ticket_create/:type', TicketCreateRouter, 'Routes' )
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# create new ticket routs/controller
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App.Config.set( 'ticket_create', TicketCreateRouter, 'Routes' )
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App.Config.set( 'ticket_create/:type', TicketCreateRouter, 'Routes' )
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App.Config.set( 'ticket_create/:type/id/:id', TicketCreateRouter, 'Routes' )
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# set new task actions
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App.Config.set( 'TicketNewCallOutbound', { prio: 8001, name: 'Call Outbound', target: '#ticket_create/call_outbound', role: ['Agent'] }, 'TaskActions' )
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App.Config.set( 'TicketNewCallOutbound', { prio: 8001, name: 'Call Outbound', target: '#ticket_create/call_outbound', role: ['Agent'] }, 'TaskActions' )
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App.Config.set( 'TicketNewCallInbound', { prio: 8002, name: 'Call Inbound', target: '#ticket_create/call_inbound', role: ['Agent'] }, 'TaskActions' )
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App.Config.set( 'TicketNewCallInbound', { prio: 8002, name: 'Call Inbound', target: '#ticket_create/call_inbound', role: ['Agent'] }, 'TaskActions' )
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App.Config.set( 'TicketNewEmail', { prio: 8003, name: 'Email', target: '#ticket_create/email', role: ['Agent'] }, 'TaskActions' )
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App.Config.set( 'TicketNewEmail', { prio: 8003, name: 'Email', target: '#ticket_create/email', role: ['Agent'] }, 'TaskActions' )
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@ -14,4 +14,7 @@
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<tr>
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<tr>
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<td colspan="2"><%- @P( @ticket.owner ) %></td>
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<td colspan="2"><%- @P( @ticket.owner ) %></td>
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</tr>
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</tr>
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<tr>
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<td colspan="2"><%- @P( @ticket.customer ) %></td>
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</tr>
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</table>
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</table>
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